For more than four decades, Teltronic has provided communications solutions so that

first responders may perform their duties with the highest degree of efficiency, service,
and coordination. Police, fire, ambulance, and rescue services operate in environments
in which there is no margin for error. For this reason, they require solid and robust
communications systems that permit rapid and agile exchange of information,
without interruption, for providing appropriate response.

Teltronic offers the most advanced and modern radio technologies to cover the
communication needs for public safety agencies, extending also into the military
and defense fields, independently of whether for local, region, or national scope.

Having worked with public safety agencies around the world, Teltronic has
accumulated the experience necessary to perfectly know the requirements of the sector.
Its technological independence and capacity of innovation allow the company to offer
100% personalized turn-key solutions for network infrastructure, radio terminals, and
control centers, based on the major standards for critical communications including
TETRA, LTE, and DMR.
eN E B ULA , scalability, cybersecurity, and advanced radio services.
Built over the architecture and components of the

S OLU T I ON FOR THE successful NEBULA TETRA infrastructure, this evolution

permits easy migration of existing TETRA networks to
FU TURE systems with added LTE wideband capacity.

Contrary to other models based on third-party

The Teltronic eNEBULA (“evolved” NEBULA) system
collaboration, Teltronic has 100% designed its own hybrid
is the answer to the growing need for wideband
network with in-house technology, resulting in
data transmission in critical environments, offering a
the following strengths:
solution that integrates different radio technologies and
sufficient flexibility to cover all requirements of > Great flexibility and capacity for customization
the users. due to total control over the components that
form the solution.
Designed based on the most extended
mission-critical technologies, it incorporates the > Cost-effectiveness: The use of common mechanical
reliability and robustness of the TETRA standard designs and elements based on TETRA as well as for
with the wideband services of LTE into a single LTE facilitates deployment with minimized CAPEX
network. Meanwhile TETRA assures mission-critical and OPEX.
communications with features such as group calls, > Simplicity: A single Network Management System
emergency calls, and other priority call establishment, (NMS) allows unified management of TETRA and LTE
LTE provides new services such as video streaming, elements and users.
access to external databases, and other applications
> Excellent support: Demonstrated reliability over more
that require massive data transfer.
than 400 network deployments.
The convergent solution from Teltronic elevates
> Maintenance requirements taken into account from the
user operations to a new level, with the confidence
early design phases.
that the main PMR concepts remain present in
the infrastructure, including availability, coverage,
redundancy, privacy of communications, resilience,
IN T EGR AT E D S OLUTION
The integration of TETRA and LTE technology is taken into consideration from the first project design phases
through start-up of operations of the final system. The integration is achieved over four layers:
I N F RA S T RU C T U RE
Common components enabled for use for
both TETRA and LTE. Common base station
hardware means that both technologies can
be installed using the same antenna mast,
and also share the same power supplies and
spares parts. The system controllers and nodes
making up the core network are also simplified;
a software update to a TETRA node converts it
into a hybrid one.
R A D I O T ERMI NA LS
The Teltronic portfolio includes hybrid
TETRA and LTE terminals, which allows
users to have access to critical voice services
and wideband features in a single device.
NE TWOR K
MANAGE ME NT SYST E M
The Network Management System (NMS)
permits the system administrators to
configure, manage, and monitor both LTE
and TETRA radio access, making it the only
tool necessary for network administration,
monitoring, and incident resolution.
CONTROL CEN T E R
The Teltronic integrated control center
(CeCoCo) not only serves for TETRA
and LTE, but also permits integrating
other communications and multimedia
technologies such as other digital
radio communication systems, analog
telephones, cellular telephone systems, etc.
C EN T R AL NODE eNEBULA is deployed as a single network which, employing
a single NMS, gives network administrators the capacity to
configure, monitor, and verify the performance of all TETRA
HY BRI D and LTE elements by means of a powerful graphic user interface.
T E T R A +LT E
The eNEBULA infrastructure offers excellent levels of
CO N TRO L
coverage, security, and availability, with a platform designed
NO DE
to guarantee efficient system scalability and cost-effectiveness.
It is the only TETRA system that is 100% IP based on
Ethernet, which can be rolled out as a secure and reliable
network with distributed switching and intelligence, and
that also can guarantee performance by means of
fault-tolerant configuration.

The TETRA and LTE node is available in different formats in

order to adapt to each deployment scenario.

NMS Clients

SIS
Main SCN+ EPC
Control Node

PROVI NC E A
Redundant
SCN + EPC
Control Node

Redundant Main
SCN + aEPC SCN + EPC
Control Node Control Node

TETRA sites
Hybrid TETRA+LITE sites
LTE sites P ROV I N C E B
Teltronic incorporates in its portfolio a complete family of
base stations available in a variety of formats to offer the
BASE STATIO NS
best performance for any scenario, for both indoor and
outdoor installation. The objective is to maximize coverage,
availability, and reliability of the systems.

Base stations are designed using industrial-grade

components and redundant elements to provide maximum
ruggedness to support the harshest conditions.

SB S MBS E No deB
> 75 Watts output power > Single Carrier, upgradable to > EnodeB radio element.
per carrier. two carriers.
> 3GPP standard.
> Enhanced sensitivity. > Mast- or wall-mount.
> Various configuration topologies.
> Triple receiver diversity. > IP66.
> Standard S1 interface for
> High availability. > Fallback mode. connection to EPC.

> Redundant elements. > Low installation cost.

> Fallback mode. > Easy installation and maintenance.


D B S ( D EPLOYABLE
BA S E SATIO N)
> Suitable for outdoor operation.
> Reduced dimensions and
easily transportable.
> TETRA, LTE or hybrid.
> For multisite systems or as
a stand-alone unit.
RA P ID
DEPLOYME NT
SOLUTIO NS
Transportable solutions for fast and flexible response for
incidents, emergency situations, and special events.
PBS (P ORTABLE IBS LTE (INTEGR AT ED
BASE STAT ION) BASE STAT ION )
> Easily transportable. > Standard LTE eNodeB
and EPC functions.
> Optimized for first
response situations. > Mission-critical services.
> Provides coverage to shadow > Reduced size.
areas or to quickly replace
> Easily transportable.
damaged infrastructure.
TE R M I NAL S
Teltronic complements its security
offer with a family of radio terminals
and accessories including mobile,
portable, and dispatch equipment for
mission-critical voice and data services.

Furthermore, the compatibility

of eNEBULA with the TETRA
terminals from other manufacturers
is guaranteed by the corresponding
interoperability certificates.

CO NV E RGE N CE
Teltronic incorporates in its portfolio multimode
terminals which permit the user to simultaneously
access mission-critical TETRA functions and wideband
LTE data services, whether for a public or private
network, in a single device.

The hybrid terminals offer a unique communication

experience and are, due to their multiple connectivity
options, the ideal solution for mission-critical network
users, for both voice and data services.
CeCoCo
S ER I E S FOR
CON T ROL C E NTRES
CeCoCo is the Teltronic control center solution for
dispatch, AVL, and incident management capable
of integrating various communications technologies
including TETRA or other analog and digital radio systems,
telephone lines, LTE, etc. The CeCoCo solution provides a
complete set of tools for computer assisted dispatch (CAD)
and 911/112 emergency operations.
CeCoCo centralizes and manages diverse means of
voice communication from the same user interface and
peripheral audio systems, thereby enabling rapid and
effective communication and efficient management
of information by one or several operator positions.
It furthermore combines all the characteristics required
for professional use for large call centers, including
functionalities such as multiconference, recording,
management of secondary audio channels, and
reception of alarms, among others.
The system is structured in independent modules that
can be configured into an integrated solution with the
operational features and functionality required by
control center operators and supervisors.
M O DU L AR
> Flexible software licensing scheme
for enabling the control center
modules and functionality for the
needs of each customer: CAD,
AVL, incident management,
112/911, recording, etc.

SCALABLE
> Virtual and multiclient server topology.
> Scalable hardware architecture.
> Capacity for growth according
to the needs of the customer.
CO N F I G U RABLE
> Personalized configuration for the
requirements of each Customer.
> Individual configuration
of permissions and
functionality access.
> Ad-hoc integrations.

OPE N SYSTE M
> Full IP solution.
> Native standard technologies:
SIP, IP, SNMP.

R E LI A B L E
> Configurations for providing
24x7x365 operation.
> Maximum availability by means of
redundancy providing no single
point of failure.
INTE ROPE RABL E
> Cybersecurity protection means.
> Integration with different
infrastructures and
communication technologies .
> Mission-critical communication
functionalities.

F LE X I B LE > API for third-party

> Graphical interface and application access.
functionality configurable.
> Operators are not associated
to a fixed position.
> Graphical view, permissions
and accessible functionalities
are configured based on the user’s
credentials to star session.
S P EC I A L APPL I CATION S FOR
P U BLI C SAFE T Y AND EMERGENCIES
CY B E R SEC U RI T Y
Teltronic incorporates in its portfolio a complete range
of licenses and services to guarantee end-to-end
cybersecurity for solutions for the public safety sector.
Based on minimum privileges policies, in combination
with physical and logical protection methods, Teltronic
provides system hardening, penetration testing assistance,
periodic security update patches, anti-malware protection,
data recovery, and other services.

AUT HE NT I C AT I O N AND ENCRYPTION

The eNEBULA system supports different types of
authentication (authentication of radio terminal by the
infrastructure and mutual authentication initiated by
the network), always included as part of the terminal
registration process. At the same time, the integrity of
communication is protected by air interface encryption,
which consists of a transformation of the data transmitted
over the air such that it cannot be accessed by
unauthorized users, and by end-to-end encryption that
fully protects information passed between users.

SDM
With the Synchronous Data Manager (SDM), patented
by Teltronic and which permits optimization of data
transmission avoiding saturation and allows use in
conjunction with voice applications, call collisions are
prevented when transmitting data over TETRA.
The SDM application allows the number of channels
necessary for data transmission to be reduced to a minimum
compared with other TETRA solutions for the same volume
of data traffic, and data polling and refresh rates (such as for
AVL) are greatly improved. For example, by utilizing TETRA
terminals with incorporated GPS receivers, users can take
advantage of real-time location service without interruption
of voice operations in the network, being able to refresh
the GPS positions of more than 1000 units within
only 20 seconds.
VIDEO SOLUTIONS
Mobile video and integration with CCTV systems are
growing needs for the mission-critical public safety sector.
eNEBULA LTE permits the transmission of video in
real-time and the CeCoCo solution can be easily
integrated with centralized CCTV systems.

MCPTT SOLUTION
Professional-use communication services according to the
3GPP MCPTT standard. This license within the eNEBULA
enables permits mission-critical communication in LTE
networks, both public and private, as well as interoperability
between TETRA users and LTE devices.

INTE RFACE FOR IoT SOLUTIO N S

TETRA and LTE technologies can be employed as
the means of communication for applications for the
Internet of Things (IoT). eNEBULA offers a specific
interface (IoT gateway) for facilitating the development
and implementation of such applications for
mission-critical environments. The data obtained
through devices, personal accessories, ambient sensors,
etc., are sent though eNEBULA and are received
by the CeCoCo or other standard Cloud platforms
for processing.
R EFE RE NCE S
AUSTRALIA CHILE MONGOLIA
> Rio Tinto > Las Condes Municipality > Ulan Bator Police
> Mulwala
COLOMBIA MOZAMBIQUE
ARGENTINA > Emcali > Mozambique Mol
> Entre Ríos Regional Government
> Neuquén Regional Government INDONESIA NEW ZELAND
> Federal Police (PFA) > Jaya Teknik / DKI Jakarta > City of Auckland
> National Gendarmerie (GNA)
SOUTH KOREA PERU
BRAZIL > Incheon Police Agency, IMPA > ICA Government
> Federal Road Police > Pucallpa Municipality
> State of Bahía (SSP) MALASIA > Trujillo Municipality
> Security Secretary, RJ > Madre de Dios Municipality
> Malaysian national network
> Brazil Navy
(GIRN)Tanjung Pelepas
> State of Ceará SAUDI ARABIA
> State of Sergipe
MEXICO > Ministry of Defense and Aviation
> State of Acre
> State of Porto Alegre > Guanajuato Region
> State of Spirito Santo > Municipality of Puebla
> State of Mato Grosso > Milpa Alta SSP DF
> Rio Olympics 2016 > Edomex Region
SPAIN
> Basque Government ITELAZPI
> Balearic Islands Government
> Canary Islands Government
> Ceuta Regional Government
> Zaragoza Police
> Granada & Córdoba
Municipalities
> Real Madrid Football Club

UZBEKISTAN
> Public Safety network

VENEZUELA
> Civil Protection National network
> Guayana Corporation (CVG)
> Trujillo Regional Government