Key - Tăng Điểm TOEIC Listening (Chép Chính Tả)

Tăng điểm
TOEIC Listening
V Ớ I P H ƯƠN G P H Á P C H É P C H Í N H T Ả
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Biên soạn & Tổng hợp : Tiế ng Anh Cô Hà Hà

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Test 1: Part 1
ĐÁP ÁN
Set 1:
1.(A) 2.(A) 3.(D). 4.(C). 5.(B) 6.(D)
1. (A) One of the men is writing on a 4. (A) A man is pushing a shopping cart.
document. (B) A man is waiting to make a purchase.
(B) One of the men is checking his watch. (C) A man is holding some merchandise.
(C) One of the men is looking in a drawer. (D) A man is assembling some shelves.
(D) One of the men is passing out pens from
a box. 5. (A) Some customers are leaving a shop.
(B) A seating area is decorated with plants.
2. (A) They're hanging a picture on a wall. (C) A worker is repairing some light fixtures.
(B) They're setting the table. (D) A bench is being moved into a corner.
(C) They're opening a window.
6. (A) Some suitcases are being loaded onto a
(D) They're rearranging some furniture.
bus.
(B) Some people are crossing an intersection.
3. (A) She's putting away a microscope.
(C) Some buses are parked in a garage.
(B) She's taking off a coat.
(D) Some people are lined up at the side of a
(C) She's examining some safety glasses. road.
(D) She's using some laboratory equipment.
Page 1 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

Test 1: Part 2
ĐÁP ÁN
Q13: Who's managing the production line?
7 B 12 C 17 C 22 A 27 B (A) In about two weeks.
8 A 13 B 18 B 23 A 28 A (B) It's Lisa's shift.
9 A 14 A 19 C 24 C 29 C (C) From the warehouse.
10 B 15 A 20 A 25 B 30 B
11 C 16 C 21 B 26 C 31 A Q14: M-Cn Isn't the bridge still closed?

(A) No, I think it's been repaired.
Q7: Do you want some coffee while you wait?
(B) It's not far from here.
(A) No, we don't need the copies now.
(B) Yes, that'd be great. (C) The store closes at nine.
(C) It was scheduled for ten o'clock.

Q15: The chair in my office is very uncomfortable.
Q8:Where will the conference be held this year? (A) Let me find you another one.
(A) In Düsseldorf, Germany. (B) It's a difficult decision.
(B) Tuesday or Wednesday. (C) There's room for six at the table.
(C) Yes, I met him there.
Q16: Which printer did you buy?

Q9:Who did you contact at the bank for your business
(A) Unless we have more paper.
loan?
(B) The publisher's on Madison Avenue.
(A) Her name was Leslie.
(C) I ordered the cheapest one.
(B) Sorry, I can't lend it to you.
(C) Yes, I opened an account.
Q17: How do I enter your contest?
Q10: When is the safety inspector due to visit (A) No, I didn't have time.
the factory? (B) The winner receives fifty dollars.
(A) I didn't expect it. (C) The instructions are on our Web site.
(B) Monday at the latest.
(C) On the factory floor. Q18: I can make a list of the candidates for the
receptionist position.
Q11:What's the membership fee at the fitness center on
(A) Yes, they'll probably receive it soon.
Oak Street?
(B) Thanks, that would be very helpful.
(A) They were highly recommended.
(C) When was Ms. Chen hired?
(B) The shop's on Washington Way.
(C) Twenty euros a month.
Q19: Is this enough food for everyone who's coming?
Q12: Where can I store my luggage? (A) He'd prefer pizza.
(A) You can check out now. (B) That should solve the problem.
(B) It's no trouble at all. (C) Well, some people are bringing their lunch.
(C) At the service desk over there.

Test 1: Part 2
Q26: Let's move to a quieter location.
ĐÁP ÁN
(A) They moved to Singapore last year.
Q20: You finished installing the updated software (B) A new apartment building.
on all the computers, right? (C) Room 503 is empty.
(A) Yes, the system is working better now.

(B) A new art installation. Q27: How did the event planner decide on the color
(C) He's a technology consultant. scheme for the banquet?

(A) After the holidays.
Q21:Could you give me a ride to work tomorrow? (B) He used colors that match our logo.
(A) For the Ritterson firm. (C) Please order more tablecloths.
(B) My car's still in the shop.

(C) They're on my desk. Q28: Our train will be an hour late.
(A) I hope the client can push back the meeting.
Q22: Why did the finance department send that (B) We really enjoyed the training.
memo? (C) Tracks seven and eight.
(A) You received a memo?

(B) I'm sure they can do that. Q29: Do you think we should leave now, or can we
(C) Directly to the client. wait a bit?

(A) I'll have a little bit.
Q23:You accept submissions from freelance (B) You can leave it here, thanks.
writers, don't you? (C) What's traffic like this time of day?
(A) Not at the moment.

(B) A small application fee. Q30: I think my interview at the television station
(C) He's an editorial assistant. went well.

(A) My favorite show.
Q24: Can I place an international call from my (B) I didn't know they were hiring.
hotel room? (C) It's on the application form.
(A) Gate six is on your right.

(B) The cashier is open. Q31: Wasn't the budget report supposed to be
(C) There will be an extra fee. finished this morning?

(A) There was an error on page two.
Q25: Who can show me how to set up the (B) I suppose it'll work.
projector? (C) No, by the director's office.
(A) I just saw this month's figures.

(B) I can in a few minutes.
(C) A new project.

Test 1: Part 3
ĐÁP ÁN
32-34: BDC 38-40: DBA

M-Cn: (32) I'm glad your store carries the new W-Br: Hi, I'm calling about the International Food
EPG8 smartphone. I've been waiting a long time to expo next month... (38) I tried to sign up online for
get it. a display space, but I couldn't submit the form.
W-Br: Yes, there's been a lot of interest in this Are you accepting any more registrations?
phone. M-Au: I'm sorry, but (39) we're currently having
M-Cn: (33) What colors does it come in? some problems with our Web site. But I can
W-Br: Three: white, black, and gold. However, register you by phone. Is this your first time
since the phone has been in such high demand, attending the expo?
our store doesn't have all three colors in stock W-Br: No, I had a booth last year. In fact, I'd like to
now. have the same exhibit location again, if possible.
M-Cn: Oh. What colors do you have? M-Au: Let me check. (40) What name was the
W-Br: Let's see. We have black phones, but no registration under? I can look up the records from
white or gold. We can place an order from the last year and see if that space is still available.
warehouse...
M-Cn: The black phone looks nice. I think that's
the one I'll get. 41-43: ABC
W-Br: OK. (34) Follow me to the register and I'll M-Cn: Hi Tricia, (41) I was just looking over the
ring up your purchase. Then I'll activate the device advertisement that you finished for Jenning Bank,
for you. and you did a wonderful job.
35-37: BDD W-Am: Thanks, it was a great campaign to work on.
W-Am: Hi, Charlie. (35) The driver who usually M-Cn: (42) Would you consider joining my team for
delivers our merchandise to the J.M. Cuisine store our new contract with Circle Bookings? They're a
is out today. Do you think you could make his four popular travel Web site, and they're looking to
o'clock delivery for him this afternoon? expand their market with some new
M-Cn: Alright, but (36) I've never made any advertisements.
deliveries to that store before, so I'll need some W-Am: It sounds exciting, but at this point I really
directions. How do I get there from our can't say. (42) I have a meeting with my manager
warehouse? tomorrow morning though.
W-Am: I suggest taking Route Five and getting off M-Cn: OK. (43) Would it help if I stop by your
at the Sixth Street exit. (37) Once you're there, meeting and go over the details with both of you?
don't forget to have the store manager sign the This way, your manager will know what the project
delivery confirmation form. entails.
W-Am: That sounds good.

Test 1: Part 3
ĐÁP ÁN
44-46: DCA 50-52: AAB
M-Au: Hello, I'm calling about renting a furnished W-Am: I can't wait to hear William McGraw's speech
apartment from your agency. I'll be in Kiev for two today! I've read so many of his articles on risk
months on business, and I'd rather stay in an management. (50) I think this is one of the best
apartment than a hotel. business management conferences I've ever
W-Am: (44) We'd be happy to help you. Can you attended.
tell me a little more about what you're looking for? M-Au: I know, and there are so many people here!
M-Au: (45) My office is in the city center, on (51) It looks like the only available seats are here in
Pushkinska Street, and I want to be within short the back. Let's just sit in this row.
walking distance of it. I'd like a one- bedroom W-Am: The last row? I think we can do better. (51) I'd
apartment that has Internet and cable television. like to see the slides that go with the presentation
Do you think you might be able to help me with up close.
this? M-Au: Oh, don't worry about that. Look over there!
W-Am: We do have several rental properties in (52) There're presentation handouts piled up close
that area, though I'll need to check their to the front entrance. I'll get a copy for you if you'd
availability. (46) What are your exact arrival and like.
departure dates?
53-55: ADC
47-49: CBB
M-Au: Hello. This is Jeremy Sato. (53) I was a patient
W-Br: Mr. Colson, (47) I'm a journalist for Health
at your medical clinic, but I recently moved to
and Wellness Magazine. May I ask you a few
Kyoto. I requested that my records be sent to my
questions about the new employee wellness
new doctor here ...but... they haven't received them
program that you introduced at your company?
yet.
I've heard wonderful things about it.
W-Br: Mr. Sato... yes. (54) I see the request in
M-Cn: Sure, thank you! Well, basically we focused
your file, but because it's not signed, we haven't
on changes to our employee cafeteria. (48) We
been able to transfer your records.
hired Capers Caterers to create healthy menu
M-Au: Oh. I must have forgotten to sign it. I don't
options. They now provide all of the food for the
need to come in to do that, do I?
cafeteria.
W-Br: No. (55) I can e-mail the form to you. Just
W-Br: So what about costs? Doesn't that make the
sign it and send it back by express mail.
program very expensive?
M-Cn: Well, yes it does. (49) But we feel the
increase in cost is worth it in terms of employee
health and morale.

Test 1: Part 3
ĐÁP ÁN
56-58: BDC 62-64: ABB
M-Cn: (56) To start today's meeting, I'd like to talk W-Br: (62) Tom, there's a new theater production
opening at the Town Playhouse, and some of us from
about the recent drop in sales for our vitamins.
work are planning to go. Are you interested?
Does anyone have any ideas?
M-Cn: Sure, I've heard it's a good play. How much do
W-Br: You know, (57) what we really should do is
tickets cost?
start advertising on social media Web
W-Br: It depends. Look, here's the information.(63) We
sites. That would increase our client base and give
already have more than ten people interested, so we
Nectar Vitamins a more modern image. Bob, didn't
should qualify for that price.
you create ads for social media at your last job?
M-Cn: That's certainly reasonable. Would that be for
M-Au: Yes, I did. I was responsible for promoting all
this weekend?
of our products online.
W-Br: Yes, after work on Friday. Do you want to go?
W-Br: That's great. (58) Well, Bob, would you be
M-Cn: Sure, are you going to order the tickets?
willing to present some tips on online advertising at
W-Br No, Mary Jones in the finance department is. (64)
our next team meeting? You could give her a call and let her know to include
M-Au: Sure. I can do that. you.
65-67: ADC
59-61: DAC W-Am: Mr. Schaffer, the president of Greenwich

Industries, just called. (65, 66) He's looking for a
W-Am: Hello, Mr. Tan. (59) Didn't your company
new law firm to represent his company, and he
use Zane Staffing Company to find a lot of your
wants to come in on Thursday afternoon at three
employees? Are you happy with the service they
to discuss our legal services.
provide?
M-Au: That's exciting news-Greenwich
M-Au: Yes, we've used Zane several times to find
Industries is a huge company, and they'd be our
qualified temporary help.
biggest client. Could you please reserve
W-Am: Now that it's summer, (60) my landscaping
conference room A for the meeting? It's our
business is getting pretty busy. I'd like to hire a few
nicest room.
part-time employees to help with some of our
W-Am: Actually, I already tried to, but that
larger outdoor jobs.
meeting room's already booked at three.
M-Au: (61) Oh, actually Zane focuses on filling
M-Au: Let me take a look... (66) Ah, it's been
office jobs, so I don't think that their company
reserved by Greg. Well, I'm sure Greg wouldn't
would be the right one for you. I'm sure if you look
mind using room B instead.
on the Internet, you'll find a company that
W-Am: Yeah, that's true. (67) I'll give him a call
specializes in staffing for landscaping work,
and ask him if he's willing to make that change.
though.

Test 1: Part 3
ĐÁP ÁN
68-70: BAC
M-Cn: Hey Jenny, is the Internet working on

your computer?
W-Am: Yeah. I'm not having any issues with it.
M-Cn: (68) Well, I can't connect to it, so I can't
see my e-mail. (69) Did the one with the latest
budget report come yet?
W-Am: Hmm... Let's see. Yes, here it is. Do you
want me to send a response?
M-Cn: That won't be necessary, but (70) could
you print it out for me? I need a copy of the
budget report for the meeting this afternoon.

Test 1: Part 4
ĐÁP ÁN
77-79: BAD
W-Br: Hi, it's your neighbor, Indira. (77) My return

71-73: CDA
flight was scheduled to leave in an hour and they
M-Au: Hi Ms. Xiao. (71) This is Franklin Moore
just announced it's been canceled. I'm standing in
calling from Franklin Auto Express. I found the
line right now, waiting to talk to a ticket agent. (78)
problem with your car's air conditioner-you've got
I'm so tired of traveling, but it looks like I won't
a bad sensor switch, which needs to be replaced.
make it home this evening-I think the next flight's
(72) I ordered the part this morning, but it won't
in the morning. Can you believe it? Anyway, I have
arrive at the shop until tomorrow. (73) So if you'd
a favor to ask. (79) Could you go by my house after
like, we can offer to lend you a car to use until
work? A package was supposed to arrive today,
your car is fixed. Please give me a call back at 555-
and I'd rather it didn't just sit in front of my door
0101.
overnight. I really appreciate it!
74-76: CAD 80-82: BCA

M-Cn: Good morning. (74, 75) I called this meeting
W-Am: (80) Welcome to the Hoffman Textiles
to discuss how all cashiers at our store should
Factory tour. As most of you know, our factory
interact with customers. I've noticed that some of
provides quality fabrics to clothing manufacturers
you are so focused on scanning items and getting
around the world. During the tour of the facility,
people through the line quickly, that you're
you'll see the care that goes into making each of
ignoring the customers. We want to leave
our many types of fabrics. (81) Now, normally we'd
customers at our supermarket with a good
start by showing you how fabric is made on the
impression, so it's crucial that you greet them. Be
weaving machines, but another tour group is still
sure to be pleasant when they arrive at your cash
in that area. So today we'll start in the final
register. (76) I'm now going to have you work in
packaging room and do the tour in reverse, visiting
pairs to play the part of the cashier and customer
the weaving machines at the end. (82) Then we can
to practice being friendly, while also being fast
offer you a 10% discount on fabric purchases
and efficient.
today only.

Test 1: Part 4
ĐÁP ÁN
83-85: CBC 89-91: ADB
W-Br: (83) In local news, Westcot Railway officials W-Am: OK, the next topic I want to discuss is
have revealed a plan for a new railway line to be staffing. First of all, the management team knows
installed between the capital city, Milton, and the how hard you've all been working in the Information
popular tourist destination Greenview City. Technology department, and we want to say thank
Construction on the project is scheduled to begin you. (89) The company has grown a lot over the last
at the end of this year. According to the year-we've doubled our number of contracts!
announcement, (84) railway cars on the new line Because of this, (90) we've decided to hire five
will offer travelers more comfortable seats for the additional employees to help with the work load in
twelve-hour train ride. The Travel and Tourism our department. We recently posted the openings
Association has already voiced its strong support online, but uh, we're hoping to fill these positions as
for the new railway line. (85) Jackie Hall, soon as possible. (91) So if you can recommend
spokesperson for the association, says tourism anyone who meets the qualifications, please
professionals are happy to see this much-needed contact me at your earliest convenience.
upgrade and anticipate a boost to their industry.
92-94: ABD
86-88: CAA
M-Cn: Thanks for listening to Radio KVS. (92) I want
to remind all our listeners that our free summer
M-Au: (86) Welcome to this morning's seminar for
concert series starts next week. (93)The first show
freelance writers. Today we'll be discussing
will feature legendary guitarist Dimitri Phillips,
strategies for negotiating contracts between you
performing with his band, so this will be a big event!
and your publisher. (87) I know some people are
(93) The performance is next Wednesday in
still on their way, but another conference is
Salsbury Park, beginning at seven, but make sure
scheduled to begin here at one o'clock. So let's go
you get in line early for your free ticket. Attendees
over some administrative details. (88) As you know,
can bring in their own food and drink, but certain
the parking fee was included in your registration,
items are prohibited. (94) For a full list of what is
so I have passes for everyone. I'll come around and
allowed in the park, check out the park department
hand those out now. Just show it to the attendant
Web site. And if you can't make this show, there will
on your way out and you won't be charged.
be many concerts throughout the summer.

Test 1: Part 4
ĐÁP ÁN
95-97: DCB
W-Am: (95) Before we talk about our sales results

from this year, let me say how pleased I am with the
success that Susie's Online Clothing Boutique has
been having. (96) When I started the business last
year, I was not sure how well it would do, but the
results show that we've exceeded our goal! Of course,
there's always room for improvement. We know our
biggest rival is Fashion Plus. This chart compares
features of the two companies. (97) If we want to be
competitive, we'll have to offer all the same services.
So let's talk about what we can add to our services so
that we can keep up with Fashion Plus.
98-100: CDB
M-Au: (98) Welcome to the new employee
orientation at Tockney Nature Center. We're happy
that you'll be guiding our bird-watching tours!
Behind me there's a trail map of the Nature Center.
We'll be walking down trail two so I can show you
some interesting spots to take visitors. (99)You
can use the other trails as well, except for this trail
right here because there's a family of bald eagles
nesting nearby. For the first time, (100) the
Center's collaborating with the state university on
a research project about eagles. We've positioned
a live camera on one tree there, and we don't want
anything to disturb the birds for the duration of
the study.

Test 2: Part 1
ĐÁP ÁN
Set 1:
1.(D) 2.(A) 3.(C). 4.(A). 5.(B) 6.(C)
1. (A) He's picking up a bag. 4. (A) A woman's working at a laptop
(B) He's cycling on a road. computer.
(C) He's climbing some rocks. (B) A woman's drinking from a bottle.
(D) He's wearing a jacket. (C) A woman's stacking some furniture.
(D) A woman's putting items in a backpack.
2. (A) They're seated in a waiting area.
5. (A) A stage has been set up indoors.
(B) They're placing books on a table.
(B) Some people are watching a performance.
(C) One of the women is moving a chair. (C) People are waiting in line for tickets.
(D) One of the women is watering a plant. (D) A concert hall is unoccupied.
6. (A) Some pedestrians are crossing at an

3. (A) A man is pushing a shopping cart. intersection.
(B) A man is paying for some groceries. (B) Tree branches are being cleared off a
(C) Some merchandise is arranged on walkway.
shelves. (C) Some vehicles are facing a low wall.
(D) Some baskets are lined up on the floor. (D) A car is exiting a parking garage.

Test 2: Part 2
ĐÁP ÁN Q13: Why did we order the cleaning supplies from
a different company?
7 B 12 A 17 B 22 C 27 C
(A) Until Tuesday.
8 B 13 C 18 C 23 C 28 A
(B) Through the catalog.
9 C 14 A 19 A 24 A 29 B (C) The prices were much cheaper.
10 B 15 A 20 B 25 C 30 C
11 B 16 B 21 A 26 A 31 B Q14: How can we meet the project deadline?

(A) We'll have to work extra hours.
Q7: Why did the flight from Hong Kong arrive so
(B) Can you turn on the projector?
late?
(C) The meeting went too long.
(A) No, it's a direct flight.
(B) Probably because of the weather.
Q15: Could you help me find my sunglasses?
(C) I've been there recently.
(A) Where did you have them last?
Q8: Where did you leave the blue folder? (B) A few more drinking glasses.
(A) She leaves at noon. (C) The rainy season begins next month.
(B) On your desk.
(C) I folded the brochures. Q16: I think I have this meeting room reserved.
(A) When did they take place?
Q9: Who's in charge of scheduling employees' work (B) I'm so sorry-I'll be out in a minute.
shifts?
(C) A hotel in the city center.
(A) From nine to five.
(B) Several vacation days.
Q17: When was the sculpture gallery added to the
(C) The factory supervisor.
Iversen Museum?
(A) A substantial amount of money.
Q10: Would you like juice or water?
(A) Water the plants every day. (B) Four or five years ago.
(B) I'm not very thirsty right now. (C) A local artist.
(C) Twenty-four bottles in a case.
Q18: Aren't you traveling to China at the end of this
Q11: Don't we need a password to log onto the month?
computer? (A) Two window seats.
(A) We don't have a logo. (B) The travel agency.
(B) Yes, but I can't remember it.
(C) No, not until next November.
(C) He's in the computer lab.
Q19: Will Mr. Lu pick up his order, or should we deliver

Q12: Which of these paint colors would look best
it?
in the hallway?
(A) My preference is the yellow.
(A) He picked it up this morning.
(B) No, it's just down the hall. (B) That's all right; I don't want any.
(C) I didn't see what she looked like. (C) A floral arrangement.

Test 2: Part 2
Q26: What floor is Taffer Technologies on?
ĐÁP ÁN
(A) There's a building directory behind,
Q20: You can reschedule the event, can't you? (B) It's mostly industrial machine parts.
(A) Don't forget to sign up. (C) Yes, that's where we're located.
(B) The invitations have already been sent

out. Q27: Are there any openings on your company's
(C) I attended that meeting. design team?

(A) The new design is very popular.
Q21:Do you need help getting that box down (B) We're open until seven o'clock.
from the top shelf? (C) You're welcome to fill out an application.
(A) I'll just use a ladder.

(B) The shipping was free. Q28: How did you get the extra discount coupons?
(C) His office is upstairs. (A) I signed up for them online..

(B) Usually fifteen percent off.
Q22: Who's the new public relations manager? (C) No, the mail hasn't arrived.
(A) On the third floor.

(B) A pool of five applicants. Q29: There has to be a faster way to drive to the
(C) Someone from the London branch. warehouse.

(A) A driver's license.
Q23: You said the financial report would be done (B) Sorry, I don't know any other routes.
this week. didn't you? (C) They'll be away for a few days.
(A) No, he didn't pay for it.

(B) The keys are in the supply drawer. Q30: Where is the lecture being held?
(C) I did, but there's been a delay. (A) Next week works for me.
(B) A well-known economist.
Q24: What time does your bus come? (C) Oh, I didn't think you could make it.
(A) I'm walking today.

(B) A one-way ticket. Q31: Have the results of the product testing come
(C) It's on Thirty-Fourth Street. in yet?

(A) Another focus group.
Q25:Why don't you ask some of the interns to (B) They weren't what we expected.
help you with the project? (C) To reschedule a launch date.
(A) A graph showing sales projections.

(B) I did enjoy the internship.
(C) I hadn't thought of that!

Test 2: Part 3
ĐÁP ÁN
32-34: CAC 38-40: ABD

M-Au: Good afternoon. I'm Robert Merril. (32) I M-Au: Hi Lisa. I just got an e-mail that (38) our
have an appointment for a checkup with Dr. clients from Singapore are attending a conference
Sanchez at 1:00 PM. in New York at the end of the month. They were
W-Br: Yes, I see your name on the list. wondering if they could visit our offices since
Unfortunately, (33) the doctor is running they'll already be in the area.
about twenty minutes behind schedule. W-Br: Oh, (39) this'll be a good opportunity to
M-Au: In that case, I'd better call my office to let show them the new mobile phone app we're
them know I'll get back later than expected. designing for them. Do you think the design team
W-Br: Of course. But, (34) could you go down to can finish it in time?
the cafeteria on the first floor to do that? We'd M-Au: I think so, but (40) I'd better tell the design
rather that you didn't make phone calls here in the team right away that we're moving up their
waiting room. deadline so it's ready in time for the client visit.
They thought they'd have more time to complete
the work.
41-43: CAD
35-37: CAB M-Cn: Hi. (41) I'm looking to buy another delivery
W-Am: Hi. My name is Sandra Browning, and (35) I vehicle (42) for my catering business-one that will
recently applied for a credit card with you. I still keep the food hot or cold.
haven't heard whether I've been approved for the W-Am: You've come to the right place-we have a
card though. lot of vehicles that'll suit your needs. And they all
M-Cn: I'm sorry, Ms. Browning. Let me check our include heating and refrigeration compartments.
records. Do you remember when you submitted M-Cn: Great, but my catering orders are usually
the application? quite small, so I don't need anything too big.
W-Am: Um, I don't remember the exact day, but it W-Am: Our Series-Ten trucks are quite compact.
was about a month ago. I sent it by mail. M-Cn There're a few in the parking lot. (43) Why don't
Hmm. Unfortunately, (36) it looks like we never you take one out for a drive?
received your application. But (37) we can
complete the application over the phone. I can
put your information directly into the computer
so it will be processed right away.

Test 2: Part 3
ĐÁP ÁN
44-46: DBD 50-52: CAB
M-Cn: Hi, Eunice. (50) I called to get seats for the
M-Au: This has been a productive meeting.
play we wanted to take our colleagues from Paris to,
Thank you both for coming to discuss the Oakland
but there weren't any tickets left. Do you have any
building project.
other ideas for activities?
W-Am: Yes -(44) Frederick's done a terrific job
W-Br: Oh, that's too bad. Well, the weather is
with the project so far, and I'm really looking
supposed to be really nice this weekend. (51) How
forward to taking over from here.
about taking them out to dinner at Harbor View
M-Au: Frederick, is there anything else Michelle
Restaurant? It's on a cruise ship on the riverfront,
needs to know?
and I've taken people there before.
M-Cn: Just one more thing-the client wants all
M-Cn: I've heard of that ship, and the view of the
communication in writing. So (45) make sure you
city from the river is supposed to be spectacular.
send e-mails confirming anything you discuss over
(52) Would you mind finding out how much the
the phone or in person.
dinner cruise would cost?
W-Am: Got it. So Frederick, I hear you'll be
working overseas.
53-55: DCA
M-Cn: Yeah, (46) my next building project is in
M-Au: (53) The last item on the agenda is next year's
Cape Town, which is exciting since I've never
office renovations. The renovations will be pretty
been to South Africa before.
substantial, so we won't be able to hold client
meetings here during that time. Does anyone have
47-49: CDC
any suggestions?
W-Br: (47) Welcome to Lehmann Law Offices. How W-Am: Yuko and I were discussing this earlier and
can I help you? she mentioned an advertisement she saw in this
M-Au: (48) I'm with Hannover Express Shipping, morning's newspaper. What did it say again, Yuko?
and I have a package here for Mr. Dennis Lehmann. W-Br: Well, (54) it looks like there's a place not very
Is he available to sign this form? far from here called Open Venue Solutions. They
W-Br: I can sign it for him, if that's all right. own the building and they rent out meeting rooms. I
M-Au: (49) Sorry, this package must be signed for think this would work for us.
by Mr. Lehmann himself. M-Au: OK. (55) Can you go there this afternoon and
W-Br: Well, Mr. Lehmann's in a meeting with clients take a look around?
right now. W-Br: (55) Sure, I'll do that.
M-Au: OK, (49) I'll stop by later.

Test 2: Part 3
ĐÁP ÁN
56-58: DBC 62-64: DCB
M-Cn: Soo-mi, (56) is everything ready for our M-Cn: I can help the next customer.
W-Br: Hi. (62) I moved house recently, and I broke
interns' first day on Monday?
several dishes in the process. (63) I ordered
W-Br: Yes. Their office space is set up and I just put
replacements online from your store. They were
together their information packets.
delivered yesterday, but the problem is, only three
M-Cn: And... (57) did you remember to ask some
soup bowls were included instead of six.
staff if they can come in early on Monday to greet
M-Cn: I'm sorry about that-can I see your packing slip?
the interns as they arrive?
W-Br: Yes-here it is.
W-Br: (57) Oh, thanks for reminding me. I'm sure I'll
M-Cn: Hmm. Unfortunately, this dish pattern's been
be able to find a few people willing to do that. But
discontinued. You got our last three bowls with that
how will the interns know who the volunteers are?
pattern. So (64) what I can do is give you a refund for
M-Cn: (58) Why don't you give volunteers a T-shirt
the total cost of the bowls, and you can keep the three
with the company logo? We have some available.
you received for free.
They're left from the ones we ordered for our last W-Br: Thanks! I appreciate that.
trade show. I'll go get them for you now.
59-61: BAC 65-67: CCB
W-Br: Ansel, (59) how did this morning's marketing W-Am: I just checked the airline's Web site. (65)
meeting go? You were going to ask for help with James Kim won't be arriving on time.
our department's workload, right? M-Au: Yeah, (65) I heard a lot of the flights were
M-Au: Yes! (60) The company director agreed to delayed because of a storm.
increase our marketing department's budget by W-Am: Well, I guess we can leave to pick him up
two hundred thousand dollars. later then.
W-Br: That's a big increase from last year! Do M-Au: Actually, (66) I heard that the traffic is
you know how that money will be used? horrible today, so let's just leave now, or else we
M-Au: Well, (61) the department managers already might end up being late.
agreed that most of the money will go towards W-Am: Oh, OK. And (67) if we have enough time
hiring two new staff members. Having another before he arrives, we can eat lunch at the airport.
artist and a digital advertising specialist would

really help us deal with our workload.

Test 2: Part 3
ĐÁP ÁN
68-70: BAC
M-Cn: Hi, I'm looking for an Internet provider,

so I thought I'd stop by to find out about your
service plans.
W-Am: Certainly. We offer the best prices in
the area. As you can see from this chart, the
longer your contract is, the lower the monthly
cost.
M-Cn: But what if I have to cancel the contract
before it ends?
W-Am: Well...(68) we do charge an extra fee for
that.
M-Cn: Umm...(69) I'm being transferred
overseas in about a year, so I don't want the
two-year plan. But I do want the lowest
possible price.
W-Am: OK, then (70) the one-year plan would
be the best. Would you like to sign the contract
now?
M-Cn: (70) Sure, let's do that.

Test 2: Part 4
ĐÁP ÁN
77-79: ABC
71-73: DDB M-Au: Hi Mei-ling, this is Lee Sanders calling from
M-Cn: Hello and welcome to the Healthy Ways Rose Avenue Properties. (77) It was great meeting
Exhibition here in San Antonio. My name is Hiroki, you on Monday, and I hope you're still considering
and I work at Cambria Technologies. Today, (71) I'd renting the two-bedroom apartment I showed you.
like to show you a new personal fitness-tracking (78) You also asked about parking in the garage
device my company just released. What makes our next door, and I wanted to get back to you to let
device unique is not its many features- it actually you know that there are a few spaces available.
has all the same features as the other fitness Anyway, this is a very popular building, so let me
trackers. (72) What sets ours apart is its price: it's know what you want to do. That way, I can prepare
the least expensive device available. And by all the necessary paperwork for the lease.
participating in today's session, (73) you'll get one

to keep, at no cost to you! All you'll have to do is
fill out a survey about your exercise habits.
80-82: DBB
W-Am: OK everyone, I have one final reminder

before we end this meeting. (80) Since all of the
cashiers are present, (81) I want to remind you of
74-76: BDA
an important step in customer transactions here
W-Br: So (74) now that you've all had a chance to
at GL Supermarket. As you know, many of our
see the museum's collection of abstract paintings,
customers are part of our membership program,
I'd like you to come out into the garden with me,
which means that they receive five percent off
where our collection of eighteenth-century
their purchase when you swipe their membership
sculptures is on display. (75) This collection was
card. Please remember that it is our responsibility
generously donated to us by art collector Emily
to ask customers for their membership card when
Wellman two months ago. I'll tell you about two
scanning their groceries. (82) If a customer doesn't
sculptures in particular. Also, if you're interested
have a membership card, make sure to mention
in the collection more generally, (76) I would
that applications are available at the customer
highly recommend the short documentary about
service desk.
the collection, which is showing in the theater
near the exit on the other side of the garden.

Test 2: Part 4
ĐÁP ÁN
83-85: BAD 89-91: BCD
W-Br: Good morning, SKL Radio listeners, and
M-Cn: (89) I'd like to take a minute to discuss the
welcome to the Madison Business Show. Today
company guidelines for travel. I understand that
(83) I'll be speaking to professional career
many of you are planning to attend next month's
counselor Tara Goldberg. Over this next hour, Ms.
conference in Scotland and need to book airline
Goldberg will outline strategies for finding a
tickets soon. Before you make a reservation,
profession that matches your skills, interests, and
(90) please send the flight information to Vadim,
personality. (84) During the last part of the
our business manager. He will review it and notify
program, she'd like to hear from listeners, so we
you if the price of the flight is approved. After that,
encourage you to call in when we open up our
you may book your tickets. Remember that you will
lines, and let us know what you think. Well, let me
have to pay for your own meals while you're there,
start off by saying welcome, Ms. Goldberg. From
but (91) you'll receive a reimbursement within two
what I understand, (85) you're publishing a book
to three weeks of your return.
about this topic, which will be out in print next
month.
92-94: CCA
86-88: CBD
W-Am: Thanks for coming to this department head
W-Am: Hey Deepak, it's Donna. I'm looking over meeting. Today our focus is budgeting. (92) Our new
your design for the magazine advertisement for video game is coming along, but once again the
Langford Restaurant, and I wanted to give you my release date's been pushed back. This means a lot of
thoughts. It isn't what I was expecting. (87) our resources will be tied up until this project is
Langford Restaurant has always preferred very completed, but who knows when that will be. For
traditional advertisements, and this one that you now, (93) we need to cut costs in other places. So
made is quite modern. I'm sorry I didn't mention I'd like each of you to identify areas in your
the client's preference before-I know this is your department where you can make budget cuts. (94)
first time working with them. You know, (88) why I'm ready to set aside time to work with you
don't you ask Adam to help you out? He's worked individually to review your departmental budgets.
with Langford Restaurant in the past. Thanks, Let me know when you have time to do this.
Deepak. I'll talk to you later.

Test 2: Part 4
ĐÁP ÁN
95-97: BDC
W-Br: Hi. It's Maria, and (95) I'm calling with some
information about the party that we're organizing for
Nadia's retirement. Now, um... (96) you and I decided
that the party would be on August fifth. And, I'm
really glad to hear that forty people from the office
are coming. But, unfortunately, it looks like we can't
use the coupon from Dinner Delights after all. We
might want to make a reservation someplace else...
Also, Marc agreed to play Nadia's favorite song on his
guitar during the party. (97) Do you think you could
make photocopies of the lyrics so that everyone can
sing along?
98-100: AAC
M-Au: First, some great news to start the meeting-
(98) thanks to this team's excellent product
designs, our line of Ruby Star appliances outsold
all competing appliances on the market last
quarter. Well done! Now I want to discuss our
revised product development process. (99) As you
can see from this flowchart, we've added a step
between "create a design" and "build a model."
This new step means you'll need approval from the
executive board before creating your prototype.
Lately, (100) there's been some concern about the
amount of time being spent on prototypes that
never actually become products. This new process
will help our team become more productive and
use time more efficiently.

Test 3: Part 1
ĐÁP ÁN
Set 1:
1.(D) 2.(B) 3.(C). 4.(B). 5.(B) 6.(A)
1. (A) One of the men is repairing a 4. (A) Stones are rolling down a hill.
motorcycle. (B) Some jewelry is on display.
(B) One of the men is boarding a boat. (C) A man is climbing some stairs.
(C) One of the men is driving a car. (D) A customer is trying on a necklace.
(D) One of the men is walking along the
water. 5. (A) A laptop has been stored on a bookshelf.
(B) A whiteboard is propped against a wall.
2. (A) A woman is making a pot of coffee. (C) She's separating some papers into piles.
(B) A woman is wearing a pair of gloves. (D) She's framing a piece of art.
(C) A woman is stacking dishes.
6. (A) A sitting area is illuminated by floor
(D) A woman is carrying some trays.
lamps.
(B) Refreshments have been left on a table.
3. (A) One of the men is repairing a
(C) The armchairs are facing the paintings.
motorcycle.
(D) Some carpeting is being measured for
(B) One of the men is boarding a boat. installation.
(C) One of the men is driving a car.
(D) One of the men is walking along the
water.

Test 3: Part 2
ĐÁP ÁN Q13: The door to the supply closet is locked.
(A) Some paper supplies.
7 A 12 B 17 C 22 B 27 A
(B) I'll call the manager.
8 B 13 B 18 A 23 B 28 C
(C) I can close the window for you.
9 C 14 A 19 B 24 C 29 A
10 B 15 B 20 A 25 A 30 A Q14: When will that historic hotel on Gray Street be

11 A 16 A 21 C 26 A 31 C restored?
Q7: Where can I find Mr. Jameson's office? (A) The work begins next month.
(A) Down the hall and to the left. (B) Twelve stories high.
(B) Ten o'clock's a good time. (C) Yes, I enjoyed my stay.
(C) He just got that yesterday.
Q15: Do you know who will be leading the

Q8: I really liked the job candidate we interviewed today.
training session today?
didn't you?
(A) In Daniel's department.
(A) I'll do it tomorrow.
(B) Yes, we should offer her the position. (B) Elizabeth Jessup is.
(C) I brought a copy of my résumé. (C) It's a new software program.
Q9: Isn't the press conference supposed to be May Q16: Can you give me a ride to our client's office
sixth? after lunch?
(A) You should have received one last week.
(A) I took the train to work today.
(B) To discuss our newest product.
(B) I just ordered the office supplies.
(C) No, it's been postponed.
(C) It gets dropped off every day at two.
Q10: Who do I need to inform about the clients arriving

on Friday? Q17: Which factory produces these umbrellas?
(A) No, it hasn't arrived yet. (A) Probably next year.
(B) Tim, at the front desk. (B) Yes, it's going to rain.
(C) All the way from New York. (C) The one in Pottsville.
Q11: Why's your office furniture covered in plastic?

Q18: Doesn't Elaine usually leave at four?
(A) They're fixing a water leak in the ceiling.
(A) Yes, but she's working late tonight.
(B) A paper bag. thanks.
(C) Did you recover the files? (B) Actually, I think she does have a few.
(C) It shouldn't take long.
Q12: The prototype will be ready by next Wednesday,
right? Q19: Should we drive to the store or walk there?
(A) Yes, I can type.
(A) A few blocks south.
(B) No, we need a little more time.
(B) My car is parked right here.
(C) I read that book last month.
(C) A bag of groceries.

Test 3: Part 2
ĐÁP ÁN
Q26: Do you mind reviewing this presentation for
Q20: What did Ms. Sato say about the budget me?
proposal? (A) Oh-I was just about to head home.
(A) She approved it. (B) How many copies do you need?
(B) About five more. (C) It's a different view from here.
(C) At the staff meeting.
Q27: Did the clients like the advertisement we

Q21: How often do you check your e-mail designed?
account? (A) They'll call back later today.
(A) By regular mail. (B) In next month's issue.
(B) Yes, that'll do. (C) A few more designers.
(C) A few times a day.
Q28: Who has the lab test results?

Q22: Are you starting your new job immediately (A) First thing tomorrow morning.
or taking some time off? (B) Thirty questions, I think.
(A) I just switched it off. (C) Let's check the file.
(B)'m going on vacation first.
(C) I applied online. Q29: Did you go to the parade yesterday?
(A) I don't like crowds.
Q23: When does the shipment of running shoes (B) They're in the marching band.
arrive? (C) When does it start?
(A) He finished in last place.
(B) It's delayed at the airport. Q30: Can you show me how to join a conference call?
(C) A new supplier. (A) Suzanne learned about that yesterday.
(B) When will membership cards be available?
Q24: Maybe you can enlarge the text size on the (C) The topic is "Maintaining a Small Business."
slides.
(A) The projector is new. Q31: Do you know if this milk is fresh?
(B) We can't all fit in the room. (A) Milk and sugar in mine, please.
(C) I think that should help. (B) At the new supermarket.
(C) The date is marked on the container.
Q25: Where should we take our guests for dinner?
(A) I decided last time.
(B) The vegetarian menu.
(C) She sent the report.

Test 3: Part 3
ĐÁP ÁN
32-34: CBD 38-40: ACC

M-Cn: Hi, this is Roger from Jefferson Repair
M-Cn: Excuse me, (32) I saw the ad for your Services. (38) I was supposed to come to your
department store on the Internet, so I decided to office to fix an air conditioner this afternoon, but
stop by. You're having a big sale today, right? my current job is taking longer than expected. I
Does that apply to jewelry items, too? won't be able to make it there until about six
W-Br: Absolutely. (33) Everything in the display P.M.
cases is up to half-off the full price. Did you bring W-Am: Thanks for letting me know. Everyone at
the coupon that came with the advertisement? our office leaves around five-thirty, but (39) the
M-Cn: Actually, (34) I printed it out but then forgot building security officer will be here all night. I'll
it at my office. I will come back after work to take a ask him to let you in.
better look. Maybe I can get all my gift shopping M-Cn: Thanks, I'd appreciate that. And when I'm
done for the entire year! done with the repair, (40) should I just leave the
invoice with him?
W-Am: Actually, (40) could you send it to me by
e-mail? I think that would be better.
41-43: ABC
M-Au: Hi, welcome to Royal Stationery. How may

35-37: DAB
I help you?
W-Br: Hello, Mr. Yang. (35) I have a shirt that I'd
W-Am: Well, I was wondering if you could help me
like to add to my dry cleaning order. It has a
find something. I have to mail some photographs,
coffee stain, and I was hoping you could remove
so (41) I need some large envelopes that won't
it.
bend.
M-Au: We can definitely get this stain out. It'll be
M-Au: Hmm...I'm not sure if we have those here.
ready by the end of the week. I'll also have the suit
Let me ask my colleague... Hey, Omar, do you know
you dropped off earlier ready by then, too.
if we have card-stock envelopes?
W-Br: Oh, (36) I was hoping I could wear the shirt
M-Cn: (42) Yeah, we do, just not on this floor. Let
and suit to a job interview I have on Thursday. Is
me show you. Follow me, please.
there any way it can be done sooner?
W-Am: Oh, great. And do you know if there's a post
M-Au: That's no problem - (37) I'll start working on
office nearby? I need to send the photos today.
them right away so that both are ready by
M-Cn: (43) Actually, we have a shipping kiosk
tomorrow.
inside our store. It's right by the shipping supplies.
W-Am That's perfect. Thanks!

Test 3: Part 3
ĐÁP ÁN
44-46: DAC 50-52: DCA
W-Br: I spoke with Sam Jenkins on the phone this

W-Am: Craig, (50) I have to print copies of the
morning. (44, 45) We had invited him to be our
quarterly earnings report for the board meeting
keynote speaker at the conference in August, but
next week. Have you made the updates to it yet?
it turns out he's not able to come after all.
M-Cn: I'm still working on some of the final figures.
M-Cn: Really? That's a pity. We need to find a
(51) The accounting software was down for
replacement pretty quickly then. Remember, the
maintenance all day yesterday, so I'm a little behind.
conference programs are going to be printed next
When do you need it by?
week.
W-Am: By the end of the day, if possible. (52) I have
W-Br: Would you mind looking through your
to pick up some board members at the airport on
contacts and coming up with a few good
Monday morning, so I want to get the report
alternates?
finished up this week.
M-Cn: Actually, I know the perfect person-
Carmen Vasquez....She'd attract a big audience
and is a fantastic speaker. (46) I'll call her now and
let you know what her response is.
53-55: DCB
47-49: DCA
M-Au: Hi, my name is Karl Brommer. (53, 54) I called
W-Am: Hi, Carlos. (47) Did you see the new earlier to have my medical records printed because
schedule for next month's fitness classes? I I need to bring a copy with me when I move to
scheduled you to teach the two classes you London next month.
requested. W-Br: OK, let me see, sir. Who is your doctor?
M-Au: Oh wow, thanks. Hmm, I see the two classes M-Au: Doctor Patel.
are back-to-back. W-Br: All right. Yes. (54) I think my colleague Maria
W-Am: Yes, is that a problem? printed them earlier today. One moment... Maria?
M-Au: Well, (48) the aerobics class is scheduled to W-Am: Yes?
start right after my weight-lifting class. This means W-Br: You printed Mr. Brommer's records earlier,
there's only five minutes to put away the exercise right?
equipment and get ready for the next class, and W-Am: Yes. (55) I just need you to sign this release
who can do that? form before I give these to you.
W-Am: Ahh, good point. (48, 49) Why don't I just M-Au: Of course. Do you have a pen?
change the start time of your aerobics class? Let's
have it start ten minutes later.

Test 3: Part 3
ĐÁP ÁN
56-58: DCB 62-64: BCD
M-Cn: Hello. (56) I ordered a briefcase through your
W-Am: Excuse me, sir - (62) I think you might be sitting
Web site on March tenth, and I just noticed on my
in my seat. My ticket says I'm supposed to be in seat A
credit card statement that the charge appeared two
by the window.
times.
M-Cn: (63) I'm sure I'm in 14A. Let's look at your
W-Br: I'm sorry, sir. (57) We were having trouble with
boarding pass. Hmm, I see the problem. (63) You're
our Internet server on that date. As a result, some
seated right behind me.
online transactions were duplicated.
W-Am: Oh, thanks, but...would you mind changing
M-Cn: Oh, really? places with me? My colleague's going to be sitting in
W-Br: Yes. We're in the process of issuing refunds- 14B, and we have some business to discuss on the trip.
but I can put yours through right now if you'd like. M-Cn: Sure, that's fine. I just want a window
M-Cn: OK, that'd be great. Thanks very much. seat. (64) We probably should tell the flight attendant
W-Br You're welcome. Um, after I take care of this about the switch, though.
for you, (58) would you mind participating in our
customer survey?
M-Cn: Yeah, sure, I can do that. 65-67: BCB
59-61: ABC W-Br: Hi, Arlo. How's the townhouse renovation

project going?
W-Br: Hey, Jun. It's Mina. (59) I'm here trying to get M-Cn: Good! (65) The house is old, but it doesn't
in to the building, but when I scan my ID badge, the have any structural problems-we've made a lot of
door won't open. progress.
M-Au: OK. This happened to a few other people W-Br: Great! I'd really like to put this property on
today. (60) If you give me your employee ID the market in the beginning of April-it's the best
number, I'll reenter your credentials into the time to sell a house. Will all the work be
security system. After that, the badge scanner completed by then?
should recognize your ID. It'll only take a minute. M-Cn: Let me check my calendar. So...we've just
W-Br: Yeah, but (61) can you just let me in first? I'm completed the floor installation, and (66) we're
really in a hurry. going to start painting next week. So yes, we
M-Au: There's a policy against that. (61) I'd have should be done by the end of March.
to fill out a report....Let me just reenter your W-Br: OK! (67) Could you send me some
information. It really will only take a minute. information about your total expenses? It'll help
me come up with a price for the house.

Test 3: Part 3
ĐÁP ÁN
68-70: BAD
M-Au: (68) Judy, did you know we're

considering buying Yantz Foods? I just read the
report-have you seen it?
W-Am: No, not yet. What does it say?
M-Au: Well, we still wouldn't be the biggest
company in the industry, but we'd be much
more competitive. The first page shows the
industry market shares.
W-Am: So, it looks like we're already the
second biggest, and acquiring Yantz Foods will
definitely keep our market share larger than
Bowlton's.
M-Au: That's right. I think acquiring the
company would be the right move.
W-Am: Well, now that I'm reading the report,
(70) I'm not sure....I see that Yantz's profits
went down last quarter-maybe it isn't such a
good idea.

Test 3: Part 4
ĐÁP ÁN
77-79: CDC
71-73: BAD
W-Am: Hi, it's Susan. (77) Are you available to meet
W-Br: Do you have old computers, mobile phones,
tomorrow morning? (78) We should get a start on
or other electronic devices you don't use
hiring a manager for our new restaurant. You know,
anymore? (71) Why not bring them to Ortega
the grand opening is in two months. (78, 79) We
Electronics? We'll take your used electronics and
have a lot of résumés to read through, so I'll e-mail
recycle them for you. (72) And when you donate
you the most promising ones now. And then, when
your old devices to us, you'll receive a coupon for
we meet, we'll discuss which candidates you want
fifteen percent off any purchase at any of our
to interview. Let me know if this works for you.
stores. (73) For a list of all our locations, visit our
Thanks.
Web site at www.ortegaelectronics.com.
74-76: DBA 80-82: ACD

M-Au: (74) Attention, travelers. The three P.M.
M-Au: Good morning, everybody. (80) I hope your
Bliss Airlines flight to Madrid has been canceled.
time here as interns at our art gallery has been a
We regret the inconvenience this may cause you
good experience for you so far. Today I want you
and (75) ask that you please proceed to the
to help us publicize the upcoming photography
information desk in front of gate three to speak to
exhibition. It's the latest collection of works by the
an airline representative. Bliss Airlines will make
artist Jettrin Sakda. (81) So I'd like each of you to
every effort to book you on a different flight and
take two hundred fliers with you today and
get you on your way to your final destination. (76)
distribute them around the area. In addition to
While you're waiting, a representative will come
handing them out to pedestrians, you'll be visiting
around and provide you with complimentary
hotels and other businesses that have agreed to
snacks and drinks. Again, we apologize for the
display our fliers for us. Don't worry, (82) I'll give
cancellation. And thank you for flying with Bliss
you a map where I've circled the places I want you
Airlines.
to go. Please be back at the gallery at five P.M. See
you later!

Test 3: Part 4
ĐÁP ÁN
83-85: DBA 89-91: BDC
M-Cn: Welcome to this meeting of Mill City Parks
W-Am: (83, 84) As president of this agency, I'm Alliance. (89) As you know, we've been working to
proud to officially announce that we've been create a park in the town center, (90) but
nominated for this year's Advertising Excellence unfortunately, we're still short on funds. We've
Award. This is a tribute to the hard work of received donations from some community groups
everybody in this room. But I specifically want to to assist in buying trees to plant in the park, but we
point out the work that Luisa Perez and her team still need additional funds for purchasing
did on the Norton's Baked Goods campaign. (85) playground equipment and benches. I think we
This campaign was so original that the bakery's should contact some local businesses to see if
revenue increased by twenty percent. I'd like to they'd be willing to make a donation. (91) So what
ask Ms. Perez to talk about what inspired her and I'd like us to do now is come up with a list of shop
her team for this stellar ad campaign. and restaurant owners who might be interested in
helping with this project.
92-94: CBC
86-88: BCB
M-Au: Hello, everyone. (92) Thanks for coming to
W-Br: Thanks for coming today, everyone. (86) the Williams Staffing Agency today. We specialize in
We'll be going over some of the customer survey the placement of employees in temporary and long-
results for our new food mixer, the Gellick 500. As term positions in a variety of companies from
you all know, this mixer includes a lot of great new accounting to manufacturing. Today you'll meet
features, and our customers really love them. individually with our personal recruiters. They're
According to the survey, (87) the most popular industry specialists who can give you some
feature of the mixer is that some parts can be guidance as they match your skills to the needs of
detached, making it easier to clean than our last the companies you'd be best suited for. (93) As you
model. But (88) because of all the added features, can see, all the seats here in this waiting room are
the user's manual is currently about twenty pages filled today, so this might take some time.... (93, 94)
long, (88) so the editors will be working on that this While you wait, could you help us move things along
week. by making a copy of your photo ID card? The copy
machine is right over here.

Test 3: Part 4
ĐÁP ÁN
95-97: CAD
W-Am: Hello, this message is for Tim Falcon. I'm

following up on the weekly order you just sent us
because (95) I was surprised by the number of coffee
cups you requested-you usually don't want so many.
I'll correct the number to match your usual order. Call
me back if that's not OK. By the way, (96) I'll be away
on vacation next week. (97) If anything comes up, you
can call Igor-he'll be covering my accounts while I'm
gone.
98-100: BCA
M-Cn: I'd like to start off today's meeting by

thanking you for taking our survey. (98) Here at
R&M Auto Factory, we're committed to employee
satisfaction. We received a lot of suggestions for
improving our factory's cafeteria, so let's take a
look at those results now. As you can see, we'd all
like a larger dining area, but we just can't afford an
expansion right now. (99) We can, however,
address the second most popular suggestion, so
we'll start working on that immediately. And, as a
token of our thanks, (100) everyone who filled out
the survey will receive a voucher for a free lunch.

Test 4: Part 1
ĐÁP ÁN
Set 1:
1.(B) 2.(B) 3.(A). 4.(C). 5.(D) 6.(D)
1. (A) A man is putting up a tent. 4. (A) A desk is covered with papers.
(B) A man is holding a piece of wood. (B) Some chairs are stacked in a corner.
(C) A man is changing a tire. (C) Two computers are set up next to each
(D) A man is clearing off a picnic table. other.
(D) The office is being painted.
5. (A) Some vehicles are parked in a garage.

2. (A) Some people are carrying suitcases. (B) Some trees are being planted on a street.
(B) Some people are waiting in a lobby. (C) A ladder is lying on the ground.
(C) Some people are putting on jackets. (D) A streetlamp is being repaired.
(D) Some people are entering a hotel.
6. (A) Some cyclists are riding past a
3. (A) A bag has been placed on the floor. building.
(B) The woman is putting a note on the (B) Some scaffolding has been erected
bulletin board. against a stone wall.
(C) A newspaper has been spread out on the (C) A woman is walking under an archway.
carpet. (D) some bicycles have been parked
(D) The woman is arranging pillows on a sofa. along a railing.

Test 4: Part 2
ĐÁP ÁN
Q13: How soon will you be finished with the
7 B 12 C 17 C 22 B 27 C
marketing report?
8 C 13 C 18 A 23 C 28 C (A) Yes, he said he would.
9 A 14 C 19 A 24 C 29 A (B) It's not open today.
10 A 15 B 20 C 25 C 30 A (C) In about an hour.
11 B 16 B 21 A 26 B 31 B
Q14: What time can we check in to the hotel tomorrow?
Q7: How long will it take to ship this item?
(A) At the front desk.
(A) Sure, I can take it.
(B) I usually pay with cash.
(B) Three to four days.
(C) Any time after two.
(C) Shipping is free.
Q15: Where's the closest dry cleaners?

Q8: Who approved the budget estimate?
(A) Yes, it closed at six.
(A) That sounds like a good idea.
(B) There's one on Eleventh Street.
(B) About five thousand dollars.
(C) They're definitely cleaner now.
(C) The section head did.
Q16: If you have the time, you should travel by train

Q9: When will the museum's renovation project be
rather than by air.
completed?
(A) Training ends tomorrow.
(A) Not until the end of April.
(B) Thanks, I'll definitely consider it.
(B) Yes, I sent the completed form yesterday.
(C) May I see your ticket?
(C) The museum is nearby.
Q17: Where can we display these new product samples?

Q10: Has the new sales manager been named yet?
(A) A variety of colors.
(A) I'm hoping it'll be Ms. Diaz.
(B) From a new supplier.
(B) There's a 25 percent discount today.
(C) In the glass case by the register.
(C) The topic is time management.
Q18: Will the office party be catered, or do you want me

Q11: I thought the workshop was very useful.
to reserve a restaurant?
(A) That could work.
(A) Luis hired a caterer.
(B) Yes, I learned a lot.
(B) Until the end of the month.
(C) It's new, not used.
(C) They're running late.
Q12: Why has Makoto called this staff meeting?

Q19: What do you think of the proposed floor plan?
(A) I met them yesterday.
(A) It's a good design.
(B) Please call back at a later time.
(B) The architecture firm.
(C) Because the quarterly results were
(C) It needs to be swept.
disappointing.

Test 4: Part 2
Q26: Why did you bring your laptop to the meeting?
ĐÁP ÁN
(A) Not until two o'clock.
Q20: Did Carol give you the key to the warehouse? (B) Oh, isn't it allowed?
(A) They work at the hardware store. (C) At the top of the stairs.
(B) She won't be home then.

(C) I thought you had one. Q27: We'd like you to present your research at the
next directors meeting.
Q21: Should I open a window? (A) Conference room C.
(A) I'll turn the air-conditioning on. (B) Yes, yesterday after lunch.
(B) The weather forecast. (C) Sure, I'm happy to give an update.
(C) That one is, too.

Q28: Is it going to be much longer to see the doctor?
Q22: Our manager will be retiring in July. (A) I plan to watch that show today.
(A) A two-year contract. (B) About twenty-five kilometers.
(B) She'll certainly be missed. (C) Sorry, it's been a very busy day.
(C) We already booked it.

Q29: Didn't we just call maintenance about this
Q23: Is this morning's meeting on-site, or is it a printer?
teleconference? (A) Don't tell me it's broken again. (B) Twelve copies
(A) From ten to eleven. on colored paper.
(B) That's what he said. (C) No, my office is on the main floor.
(C) The meeting invitation has the details.

Q30: When will I be reimbursed for my expenses?
Q24: You can attend the awards ceremony on (A) Have they been approved?
Thursday evening, can't you? (B) The Compton Hotel.
(A) They're in the report. (C) Four hundred seventy dollars.
(B) Almost fifty people were in attendance.

(C) I'm working the night shift all week. Q31: You haven't taken inventory yet, have you?
(A) Go ahead, take some.
Q25: Didn't you begin your career writing at a (B) Was I supposed to?
newspaper? (C) Yes, I have that one already.
(A) The career center opens at noon.

(B) Take a right at the next corner.
(C) Yes, it was an incredible experience.

Test 4: Part 3
ĐÁP ÁN
32-34: CDB 38-40: ABA

W-Br: Hi, Mr. Maksood. (32) Since you regularly M-Au: Laura, I have to reschedule our meeting on
buy bulk foods from us for your restaurant, I Monday. (38) I'll be in Toronto next week,
wanted to tell you about a new product we're preparing for the grand opening of our new store
selling: Harcourt Black Beans. there.
M-Au: (33) You know, the black beans we use now W-Br: I understand. Getting the store ready for its
are very flavorful, and that's important to me. I big opening will keep you busy. But... (39) can we
worry that if we switch to a different brand, our meet right when you get back? The quarterly
dishes won't taste as good. budget needs to be finalized by the end of this
W-Br: Well, several of our customers have tried month.
Harcourt Black Beans, and they've been very M-Au: Sure-I'll be back in the office a week from
happy-especially since the beans only cost three Monday, so we can work on the budget that
dollars per kilogram. morning.
M-Au: (34) In that case, why don't you add a ten- W-Br: Thanks. By the way, (40) I used to live in
kilogram bag to my order this week so I can test Toronto-I'd be happy to give you some
them in my recipes? recommendations for places to visit in your free
time. 41-43: CAA
35-37: CDC
M-Cn: Aziz and Heather, (41) take a look at the
M-Cn: (35) Marie, did you hear the news about our layout for the next issue of our cooking magazine.
company merger with Geller Technical Solutions? I'm concerned about some photos.
It's scheduled to happen before the end of the M-Au: Sure. Which ones?
year. M-Cn: (42) The photos for the "Science of Baking"
W-Am: Yes, I saw that on the company Web site. article, on pages 52 to 56. They look out of focus.
(36) And we'll have a new office, too. I was just W-Am: Can I take a look?... Hmm, (42) the fact that
talking to the regional manager who said that they're blurry means they're probably low-
they're opening it soon. Our combined resolution files. Are those the only versions of the
department will be split between the existing New photos the photographer sent us?
York office and the new one in Los Angeles. M-Au: I'm checking on that right now in the original
M-Cn: That's true. I saw Mr. Endo this morning and e-mail he sent ... yep, looks like it.
he said (37) they'll be flying our new colleagues W-Am: Okay. (43) I'll e-mail him and ask him to
here to New York next month so that we can all send better resolution files as soon as possible.
meet each other.

Test 4: Part 3
ĐÁP ÁN
44-46: DBB 50-52: DCB
M-Au: Ms. Zhao, (50) I just finished inspecting the
W-Br: Hello. (44) I brought my car in to have the
equipment and it looks like the conveyor belt on the
tires replaced, and I've been waiting for almost
packaging machine should be replaced.
two hours. Do you know when it will be ready?
W-Br: Thanks for checking on that. But... do you
M-Cn: I'm sorry. (45) One of our technicians is out
think we could wait to replace it for a little while?
sick today. We're working as fast as we can, but
(51) We've got a tight schedule here at the factory
there are still a few customers ahead of you.
for the next couple of weeks- a lot of orders are
W-Br: Hmm, OK. (46) I have an appointment
being shipped out.
downtown this afternoon, and I'm worried that I
M-Au: The top layer of rubber is wearing thin in
might not make it. I didn't realize this would take
several places, so (52) I think we'd better take care
so long.
of it today. It shouldn't take long, though. I'm pretty
M-Cn: (46) Actually, we have a shuttle that can
sure I'll only need an hour to put a new belt on the
take you there. If you add your name to this
machine.
list, we'll notify you when the shuttle is here.
47-49: ADB 53-55: CCD

W-Am: Jerry, (53) you know how we paint each
W-Am: (47) Before we finish our meeting today,
apartment before new tenants move in? It's getting
let's talk about the open position for customer
to be a problem because our maintenance workers
support manager. Jürgen, what do you think about
can't always get to it right away.
our pool of candidates?
M-Au: We should hire a professional painting
M-Cn: We've received a lot of applications from
company to come in to do that work.
outside the company, (48) but I hope we can give
W-Am: (54) We considered that before, but we
one of our current service representatives a
thought it would be too expensive.
chance to move up into management. A few of
M-Au: Yes, but that was quite a while ago. (53, 54)
them have applied too.
We manage more apartments now.
W-Am: OK. And Kristina, what do you think?
W-Am: That's true. Even without painting, our staff
W-Br: I agree with Jürgen. We had four of our
is already busy dealing with an increase in
own people apply for the position. (49) Why don't
maintenance requests.
we take another look at their most recent
M-Au: Right. (55) And that's why it would be better
performance results to help us make a decision?
to contract the work out. I'll call some painting
W-Am: Good idea. (49) Let me get their folders so
companies right now for some price estimates.
we can start reviewing them.

Test 4: Part 3
ĐÁP ÁN
56-58: BAC 62-64: CAB
M-Cn: (62) Eileen, I just had a call from Tollberg
W-Am: Bill, I've been thinking- (56) you should Industries about the flower arrangements they
attend the Southeast Technology Expo next month. ordered for their banquet tomorrow. (63) They'd like to
We're sending a team to promote the company's have four more centerpieces, in addition to the ten
EX300 television, and you should join them. they originally requested.
M-Cn: (57) Sure, but I haven't done much marketing W-Br: Oh. I think we have enough flowers to do that.
of that product. I've spent more time creating We might have to change the time of the delivery,
advertisements for some of our other television though. Right now it's scheduled for the morning, but
models. we'll need more time to do the extra arrangements.

M-Cn: (64) Well, I'm sure the Crawford Apartments
W-Am: I know, but I think it would be a good
wouldn't mind getting the flowers for their lobby
experience for you. (58) I've already prepared the
earlier in the day. Let's move them to the morning and
presentation, so I'll send you a copy. You'll have
give that delivery time to Tollberg Industries.
plenty of time to review it in advance of the
conference.
65-67: CDB
59-61: BCD
W-Br: (65) Thank you for staying at the Murphey
Hotel. Now that I've checked you in, do you have
M-Au: Bruce Koplow here for KQRF radio.
any questions about our facilities?
(59) Joining me today is economist Janine Kang,
M-Cn: I'm attending the Milton Engineering
author of Best Practices in Investing. So Janine...
Convention. This is my first time here, and I'm not
tell us about your book.
sure where the meeting rooms are.
W-Am: Sure. I wrote it to help investors with little
W-Br: This brochure shows what's located on
experience understand how to manage their
each floor.
finances.
M-Cn: Thanks. (66) One more thing: is there some
M-Au: (60) If you could give our listeners one piece
place in the hotel where I can copy some
of advice right now, what would it be?
documents for a presentation I'll be making this
W-Am: Do your research! Don't invest until you
afternoon?
learn as much as possible. (61) I explain more in my
W-Br: (67) Yes, the Business Center. It's open
book, so you'll just have to find out on your own! It
twenty-four hours a day.
comes out tomorrow
M-Cn: (67) Good. I'll head up there now.

Test 4: Part 3
ĐÁP ÁN
68-70: ACD
W-Am: Hello, I'm Dr. Monica Fanciulli. I'm

calling about the Delvin Institute Medical
Research Conference. (68) I want to register,
but your Web site is down again.
M-Au: I'm sorry for the inconvenience, Dr.
Fanciulli. (69) I can take your registration over
the phone. Will you be attending both days of
our conference?
W-Am: (69) No, I'm just interested in the
second day, and I am a Delvin Institute
member.
M-Au: OK, fine, (70) and if you give me your
membership ID number, we'll make sure you
get the discount.
W-Am: Of course. Uh...give me a second while I
get my ID card.

Test 4: Part 4
ĐÁP ÁN
77-79: DAB
M-Au: Welcome to WBY Radio's weekly small-

71-73: ABD business report. (77) Our first story is about recent
M-Cn: (71) Are you a frequent international developments in Rider Industries, the country's
traveler who needs reliable mobile phone service? leading manufacturer of cleaning supplies. (78)
Then switch to CBA Top Mobile. (72) Our phone Last year Rider's market research team found that
service is available in over one hundred and fifty many consumers preferred to use products that
countries and includes texting and calling from are safe for the environment. As a result, Rider
those countries. (73) For comments from our introduced a line of all-natural cleaning supplies.
many satisfied users, visit our Web site and click The new line of Green products has been so
on "Reviews." Traveling and staying connected has successful that Rider's sales have gone up by 19
never been easier. percent. (79) The company forecasts even greater
profits after it launches a digital and print
advertising campaign in September.
80-82: CDA
74-76: ABC
W-Br: (80) I called this staff meeting to tell you
W-Am: Hi Jalil. (74) This is Kira calling from Seaside
about some changes we've made here at the
Dental. (75) You have an appointment for next
stationery store in preparation for the start of the
week, but you asked me to let you know if an
school year. (80, 81) We've arranged displays with
earlier appointment opened up. Well, I'm calling
our best- selling items-like pens and notebooks-
because we just had a cancellation for this
towards the front of the store to make them easier
afternoon at four o'clock, so you can see the
for shoppers to find. And speaking of popular
dentist today if you can come in then. Please call
items, a lot of customers will be looking for pencil
as soon as possible to let me know. (76) Also,
cases, and I'm aware there aren't many in stock.
remember, that our office is in a different location
(82) I ordered more from our supplier a month ago,
now. We're in the same building, but we've moved
but it's a busy time of year. There's really nothing
to the ground floor.
we can do, so please ask customers to come back
at a later time.

Test 4: Part 4
ĐÁP ÁN
83-85: CBA 89-91: ACA
W-Am: Hi, Ms. Patel. This is Shelly from Valley

M-Au: My name is Ned, and I'll be your guide on
Landscape Company. (89) I was working on your
today's zoo tour. The fenced pathways will lead us
property today, and I took a look at the area where
past areas where our animals are allowed to roam
you wanted me to plant a flower garden. (89,90)
free. (83) I'm sure you'll be impressed with the
Well, the problem is, that area doesn't get much
natural habitats that have been carefully
sun, so only a few types of flowers will grow there. I
recreated for our zoo animals to live in. (84) At the
know you really liked the flowers you chose for that
end of the tour, we'll visit the gift shop, where I
spot, but I hope you can be flexible. (91) I left a
suggest you pick up a copy of All Our Animals, a
catalog in your mailbox, and I suggest you look it
guidebook that has beautiful pictures of the
over. I'd like to finish landscaping your yard this
animals you'll see today. (85) And please
week, so please call me back and let me know your
remember, don't make phone calls on your cell
decision as soon as possible.
phone during the tour.
92-94: BCD
86-88: CAD
M-Au: Before we conclude this management

M-Cn: Thanks for coming to today's meeting. (86)
meeting, (92) I want to remind you that the
First, I'd like to congratulate you on the Rivera
company's computer network will be unavailable
Shoes account. As you know, last quarter our
starting Friday evening at eight o'clock. Our
agency launched an ad campaign for our client
technology service team will be installing several
Rivera Athletic Shoes. It featured soccer star
software updates over the weekend and should be
Giovanni Casati. (87) Today I can share with you the
finished by Sunday. (93) There are special
news that since those ads were released, Rivera
instructions for shutting down computers on Friday
has seen sales increase by almost forty percent.
and logging back into the system on Monday, so I'd
I've been in this industry a long time, and I've never
like each of you to e-mail the employees you
seen anything like it. To keep the momentum going,
manage to let them know. I'll forward you the link to
we're going to bring back Giovanni for another
the instructions right after this meeting. (94) If you
series of ads. (88) His training schedule is pretty
get any questions related to this update, please ask
tight, but we're hoping to set up a photo shoot with
employees to contact Oliver Wilson, the IT specialist
him sometime in April.
in charge of this project.

Test 4: Part 4
ĐÁP ÁN
95-97: CCA
W-Br: Can I have everyone's attention at the front of

the bus? Well, I hope you enjoyed your lunch at
Emmon's Café. As I mentioned earlier, (95) it first
opened in 1882, and has been operating longer than
any other restaurant in Carter City. (96) Now, if you
look out the windows on the left, you'll see that we're
entering the Carter Nature Preserve. And according to
our schedule, we're right on time. We'll be spending
about two hours here, and it might rain so be sure to
grab your jackets. (97) As you get off the bus, I'll pass
out booklets with information about the plants and
birds you'll be seeing in the preserve.
98-100: DBC
M-Cn: And now for the Radford City sports news!
(98) We were all disappointed that the
championship basketball game between our own
Eagles and the Bulldogs was canceled last
Saturday night because of the big snowstorm. The
game has been rescheduled for this Thursday
evening at seven o'clock at the Radford Arena.
Tickets are going fast, but (99) don't worry if you
can't get a ticket-you can watch the game on the
local television channel. Snow removal is ongoing,
and all parking areas at the arena will be open
except one. (100) The area that'll be closed is the
one closest to Main Street. Go Eagles!

Test 5: Part 1
ĐÁP ÁN
Set 1:
1.(C) 2.(C) 3.(B). 4.(B). 5.(D) 6.(A)
1. (A) She's tying her shoelaces. 4. (A) There are papers piled on a chair.
(B) She's holding a cup. (B) There are cabinets above a computer
(C) She's reading under an umbrella. monitor.
(D) She's jogging through a park. (C) The man is opening a window.
(D) The man is reaching for a telephone.
2. (A) Some people are packing their
5. (A) One of the women is giving a
suitcases.
presentation.
(B) Some people are walking along a street.
(B) One of the women is drinking coffee.
(C) Some people are boarding an airplane.
(C) Some books are packed in boxes.
(D)Some people are sitting in a waiting area.
(D) Some books are spread out on a counter.
3. (A) Items have been placed in a shopping 6. (A) Some vendors are selling
cart. merchandise.
(B) Some vegetables are on display in a (B) Some people are putting up a tent.
store. (C) Two men are shaking hands.
(C) Ceiling lights are being installed. (D) A woman is clearing off a table.
(D) Flowers are being planted in pots.

Test 5: Part 2
ĐÁP ÁN Q13: Where did you work previously?
(A) From eight thirty to five.
7 C 12 B 17 B 22 B 27 A
(B) At a law firm in Toronto.
8 B 13 B 18 A 23 C 28 A
(C) No, I'm going afterward.
9 B 14 A 19 C 24 C 29 A
10 A 15 A 20 B 25 A 30 C
Q14: Isn't your dental appointment this afternoon?
11 B 16 C 21 C 26 B 31 A (A) Oh, thanks for reminding me.
Q7: What time are we meeting with the architect? (B) She's an experienced dentist.
(A) No, but they usually do. (C) It was much higher than that.
(B) The new sports arena.
(C) Right after lunch. Q15: Should we sit at a table in the cafeteria or go out
to the patio?
Q8: Do you want to apply for our store's discount card? (A) Is it warm enough to go outside?
(A) The shipment arrived yesterday. (B) Just some coffee.
(B) Yes, that would be great. (C) Yes, stack the tables please.
(C) My car is in the repair shop.
Q16: Why don't you try restarting the computer?

Q9: The storage room is locked, isn't it?
(A) The number for technical assistance.
(A) Mostly boxes of books.
(B) Depending on when it was finished.
(B) Yes, but Ms. Kim has a key.
(C) I already did that.
(C) There should be plenty of room.
Q17: Where would you recommend going for vegetarian

Q10: When will the new television model be
food?
released?
(A) I received her supervisor's recommendation.
(A) Probably in late October.
(B) There's a great place on Main Street.
(B) Yes, an updated version.
(C) It's one of my favorite shows.
(C) A reservation for twelve.
Q11: How do I get to the post office? Q18: Please read this manual before tomorrow's
(A) No, she doesn't have any letters. training session.

(B) Sorry, I'm not from around here. (A) I'll be sure to look it over.
(C) During my break. (B) It's a new transmission.
(C) I saw him at the station.
Q12: Would you mind holding your class in room 215
tonight? Q19: Ms. Jones usually arrives at the office at seven
(A) I thought he graduated last semester. forty-five, doesn't she?
(B) Sure, I can do that. (A) For the transportation department.
(C) Yes, they're new textbooks. (B) No, I ordered nine.
(C) Traffic's really heavy today.

Test 5: Part 2
Q26: When will the taxi come to take us to the
ĐÁP ÁN
airport?
Q20: Where did the company president decide to (A) In front of the hotel.
open a new branch? (B) There is a shuttle bus that goes there.
(A) Sales were high. (C) Because it needs updating.
(B) In New Delhi.

(C) On November twenty-ninth. Q27: I don't recommend using that printer.
(A) The repair person just finished working on it.
Q21: We're selecting new furniture for the waiting (B) On the top shelf in the supply closet.
area. (C) Fifty copies, stapled please.
(A) Where's the waiter?

(B) A new director was selected. Q28: The speech shouldn't last longer than ten
(C) Harold's Furniture Store isn't expensive. minutes, should it?

(A) No, it should be fairly brief.
Q22: Why are these instructions so complicated? (B) Yes, it was quite informative.
(A) Thanks for coming in early today. (C) No, you can walk there.
(B) I've asked Mark to simplify them.

(C) We have enough copies for everyone. Q29: How can I order advance tickets for the
orchestra performance?
Q23: Which event space would you like to use? (A) They're available on our Web site.
(A) Let's try for mid-September. (B) Yes, his order is here.
(B) We should hire them. (C) My performance review went very well.
(C) I like the one we used last year.

Q30: Haven't those sales figures been updated yet?
Q24: Who's writing the software development (A) I'll have some, thanks.
proposal? (B) They're actually half price.
(A) We're open twenty-four hours. (C) We finished doing that last week.
(B) At seven o'clock on Monday.

(C) That assignment hasn't been given out. Q31: We really received a lot of submissions for the
design contest.
Q25: Have you sent out the invitations to Mr. Ito's (A) I know, it'll be difficult to make a decision.
retirement party? (B) The entry fee has already been posted.
(A) We never received the guest list. (C) A nonnegotiable deadline.
(B) I'm planning on going, too.

(C) Outside of the conference center.

Test 5: Part 3
ĐÁP ÁN
32-34: BCD 38-40: CDA

M-Au: Hi, (32) I'd like a ticket to the museum's M-Au: (38) Heidi, you're the coordinator for the new-
special Egyptian art exhibit. I've heard wonderful hire orientation, right? (39) I wanted to check in with
things about it. you about the three new bank tellers. Did you still
W-Am: I'm sorry. That exhibit's very popular, and want me to go over the benefits with them?
(33) we've already sold out of tickets for the W-Am: Yes. They'll be trained in the banking
morning. We still have some available for this software system on Monday morning, and I was
afternoon, though. hoping you could give your presentation right after
M-Au: I can't wait that long. I'll have to come back lunch that afternoon.
a different day. Can I reserve a ticket in M-Au: Hmm... I was afraid of that. I just scheduled
advance? another meeting on Monday at one P.M. Is there any
W-Am: We do offer advance sales, but only for way you can have me first in the morning?
museum members. (34) If you don't have al W-Am: Well, we can't really change the schedule at
membership, you can sign up for one here. this point. (40) But I'll ask Rob to cover for you, don't
M-Au: Oh, good. (34) I'll do that right now. worry.

M-Au: Thanks Heidi, I appreciate it.
35-37: ADC 41-43: BDA

M-Cn: Hi, Charlotte. Sorry to interrupt, but (35) W-Am: I'm so glad you're both here! (41) We need
I've got a management meeting tomorrow about to plan our strategy for next month's business
expenses for next quarter, and... I'm waiting for exposition. So, what should we focus on first?
the department budget proposal. W-Br: Well, our advertising agency only has a
W-Br: I just finished. The only issue is with the booth at the exposition for two days, so we really
estimated cost of office supplies for next year. want to make a strong impression.
Based on the requests I've received, (36) we'll M-Cn: I think we should put together a pamphlet
need to increase our office supply spending by with samples of our successful ad campaigns and
quite a bit. testimonials from our clients. Can you work on the
M-Cn: Oh, that's not good. There's not very much pamphlet with me, Susan?
flexibility for increasing our spending right now. W-Br: Yes, (43) but I'm a little worried about the
(37) I'll bring this up at the meeting. Let's see what tight deadline. We'll need to get it to the printers
the other managers think about trying to by next week in order to have it in time for the
renegotiate our contracts with the vendors we expo.
buy office supplies from. Hopefully we can get
lower rates.

Test 5: Part 3
ĐÁP ÁN
44-46: CBD 50-52: BAC
W-Br: Hi. (44) I saw some shoes on display, but I

W-Am: Jason? (50) I just heard on the radio that
don't know how much they cost. Can you help
there's a big snowstorm heading our way. The train
me?
service may be suspended tomorrow, and I'm
M-Au: Sure. Which pair of shoes is it?
scheduled to work an early shift.
W-Br: Over here. See, these sandals look great,
M-Au: Oh, I'm glad you told me. If the forecast is
(45) but I can't find a price tag.
that bad, other employees won't be able to come to
M-Au: OK, let me take a look. Can I see the box?
the store either. (51) I'll decide early tomorrow
W-Br: Actually, the box isn't on the shelf.
whether we can open the store or not.
M-Au: All right, (45) I'll need to find the price on
W-Am: (52) Let me know if you need help contacting
our Web site. Give me a minute.
the rest of the staff in the morning.
M-Au: OK, that would be great. Thanks.
53-55: BDD
47-49: ABD
M-Cn: Excuse me. (53) My colleague and I heard
your announcement over the airport loudspeakers-
W-Br: Jhun-soo, (47) how's the special order of you're looking for passengers to volunteer to take a
cakes for the Greenville Café coming along? They later flight to Dallas?
have to be ready for the noon delivery. W-Am: Yes, this flight is overbooked, so (54) if you
M-Cn: I'm a little behind. (48) When I turned on the don't mind departing at seven o'clock tonight, I can
mixing machine this morning, there was a loud give you a voucher for three hundred dollars off a
creaking noise. I needed to figure out what the future flight.
problem was before going any further. M-Cn: Well, since our meeting isn't until tomorrow, I
W-Br: Oh, I see. Do you think we'll need to call wouldn't mind getting the discount coupon. Roger,
someone to come and have a look at it? what do you think?
M-Cn: No, I took care of the problem. I just M-Au: That's fine with me. (55) We can just go have
needed to replace a small part. (49) And the cakes dinner while we wait.
should be ready on time for the delivery at noon. W-Am: (55) I'd recommend the Italian restaurant in
concourse B-the food's pretty good there. Plus,
they have comfortable seating.

Test 5: Part 3
ĐÁP ÁN
56-58: ACB 62-64: CAD
M-Cn: Hi, (56) I ordered a video camera from you
a week ago and it hasn't arrived yet. The tracking
M-Cn: Hi. (62) Welcome to Capital Bookshop. Are you
number is 17965. (56) Could you find out what's
looking for something in particular?
happened to it?
W-Br: Yes, I need a copy of a book called January's
W-Br: OK, let me check. I can see from our database
Flight. My friends and I are starting a book club next
that a delivery was attempted yesterday, (57) but it
month. (63) People say that it's a good one for
looks like the driver had the wrong address.
generating a lot of questions and comments.
M-Cn: But why didn't anyone try to call me? That's
M-Cn: That's true-it's one of my favorites. (64) You can
not very good customer service. You should have find it on the back wall of the store, next to the café.
contacted me immediately to confirm my address. The books there are arranged by author. Can I help you
W-Br: You're right, I apologize for that. Let me with anything else?
confirm your information now so I can reschedule W-Br: No thanks, but I think I'll browse for a little while.
the delivery. (58) And I'll refund the delivery fee to
your credit card to compensate you for the
inconvenience. 65-67: DCB
W-Am: Markus, did you see the article in Eats

59-61: CDC
and Treats magazine with the list of the best local
M-Au: Hi, (59) earlier I parked my car on the lower
restaurants? The article gave our restaurant five
level, but I don't have quite enough cash with me
stars in the category of menu options. (65) As the
to pay. Do you accept credit cards?
head chef, you must be proud.
W-Am: I can't process a credit card here at the exit,
M-Cn: Yes, I saw that article, and I'm glad I
but you have two options. There's a payment kiosk
decided to revise the menu last spring. It shows
on the first floor of the parking garage that does...
that customers appreciate healthy food choices.
or if you can access the Internet, you can pay
W-Am: True, but I'm disappointed that some of
online using your smart phone.
our ratings weren't better. I'm not surprised that
M-Au: Good! (60) I'll pay online...and what's the
we scored low in the pricing category. (66) But, I
Web site address that I should use?
am surprised by this one-where we only received
W-Am: The address is printed on the back of your
three stars. We'll have to work on improving that
parking ticket.
area next year.
M-Au: Thanks!
M-Cn: Yes, (67) it may be a good idea to meet with
W-Am: No problem. Once you've paid the fee
the staff about this. They may have some ideas
online, (61) you'll get a confirmation code e-mailed
for some changes we can make.
to you. Use that number to exit.

Test 5: Part 3
ĐÁP ÁN
68-70: ABC
W-Br: (68) Today, for your laboratory

technician training, we'll discuss monitoring
the thermostat batteries. If the power's too
low, we won't know the exact temperature of
the equipment.
M-Cn: (69) Do the thermostats in the lab have
spare batteries or a backup power source just
in case?
W-Br: No, there's no backup. You'll need to
monitor the battery closely. Always check the
display screen.
M-Cn: When do I change the batteries? W-Br In
your trainee manual, you can see how the
battery-power levels will appear on the
display. (70) Replace batteries when they
reach twenty-five percent. We don't want to
replace them any earlier than we have to, but
we can't wait until they run out or we may lose
valuable data.

Test 5: Part 4
ĐÁP ÁN
77-79: CBD
W-Br: Hello, (77) I'm calling about a problem I had

71-73: BCD
with your bus service. I ride the six o'clock bus
M-Au: Hi Ms. Xiao. (71) This is Franklin Moore
home from work. (78) Yesterday evening I waited
calling from Franklin Auto Express. I found the
for the bus for an hour in the rain before giving up
problem with your car's air conditioner-you've got
and taking a taxi. I checked your company's Web
a bad sensor switch, which needs to be replaced.
site for news about delays but there wasn't any
(72) I ordered the part this morning, but it won't
current information posted, so I decided to call
arrive at the shop until tomorrow. (73) So if you'd
this information hotline. (79) Can you tell me if
like, we can offer to lend you a car to use until
there's been a change to the bus schedule? I need
your car is fixed. Please give me a call back at 555-
to know today please, before my work day ends.
0101.
My phone number is 555-0127. Thanks.
74-76: ACA 80-82: DCB

M-Cn: (74) Good afternoon mall patrons. I'd like to
W-Am: (80) I'd like to start our weekly personnel
direct your attention to the center court of our
department meeting with a hiring update for the
shopping mall today. In just fifteen minutes, we're
Dubai office. As you know, we've been working
inviting you to join us there for a high-energy
hard to fill several managerial positions there by
"Fitness Meets Fashion" show. We'll be
the beginning of summer. (81) So far, we haven't
showcasing a variety of looks for winter athletic
received any applications from qualified
apparel from different stores here in the mall. (75)
candidates outside the company, and well, the
After the show, there'll be physical trainers on
deadline to submit was May 15. (81, 82) So, since
hand for those who have questions about winter
several current employees have applied, I want
gear and how to train outdoors during the cold
the team to start interviewing them next week.
weather. And one of the clothing companies
Please be on the lookout for the interview
participating, (76) Urban Olympiad, has just set up
schedule, which I'll e-mail you shortly.
a new store on the ground floor. They've opened
their doors for the first time today.

Test 5: Part 4
ĐÁP ÁN
83-85: CBA 89-91: DCB
W-Am: (89) The first agenda item for this managers

M-Au: Welcome to our quarterly staff meeting.
meeting concerns the transition to our new
First, I want to encourage you to read the business
inventory tracking software. The new version of the
section in today's Newville Times. (83) You'll see
program is substantially different than the one
there that we received the award for the best
we've been using. This software will allow us to
household moving company in the area! But keep
track every single item in our inventory, regardless
in mind, there's a new moving company opening
of which warehouse it's located in. (90) This will
soon in the city. (84) In order to maintain our
benefit our customers by reducing the time it takes
successful business, (85) we've invested in ten
to ship their orders to them. We will start training
more moving trucks and hired some new drivers.
employees on using the software next week. (91)
The trucks are expected to be here by the end of
Ms. Jee-Min Han, a trainer from the software
the month.
company, will be on-site all week to do the training.
92-94: CDA
86-88: ABA
M-Cn: Do you regularly use videoconferencing to
W-Br: Hi, this is Mayu. (92) There's a new office
connect with colleagues working in other
space that just came on the market that we haven't
locations? Well, then Connectivity 3.0 is the
advertised yet. I think you'd really like it. It's right
program for you. (87) With normal
downtown, just like you wanted. (93) The only
videoconferencing systems, you need to set up
problem may be that the rent is higher than your
special phone numbers, various access codes, and
initial range, but the office space is larger than the
special equipment for your meeting. Aren't there
others I have shown you. If you foresee expanding
better ways to use your time? (86) With
your business, though, it might be something you'd
Connectivity 3.0, just download our application
be interested in. (94) Now, I'll need you to let me
onto your smartphone or tablet and you're ready
know as soon as you get this message if you are
to immediately join your videoconference. (88)
interested. I can wait to advertise the property until
Visit our Web site to watch a step-by-step video of
I hear back from you, but I can't hold it for long.
how easy it is to use. Connectivity 3.0-simplify
collaboration.

Test 5: Part 4
ĐÁP ÁN
95-97: CDD
M-Cn: OK, everyone, just a quick meeting before we

open the ice cream shop today. If you take a look at
this chart, you'll see this week's winning ice-cream
flavor. (95) As promised, the flavor that got the most
votes will be discounted by 25 percent for a week.
(96) I'd like to thank Tomás again for his creative idea
of holding this weekly contest. Our customers have
loved this promotion, and it has really increased
sales. (97) I know a lot of you have great ideas too!
Remember you can share them with me anytime.
98-100: CBB
M-Au: Hi, (98) I'm calling from Mansfield Electric

Company to remind you that your electricity bill
was due Friday, July first. (99) Since your payment
is ten days overdue, a late fee has been added to
your account balance. Please pay the bill plus your
ten-day late fee on our Web site at www.
mansfieldelectrical.com. We also offer an auto-
payment feature on our Web site. (100) If you sign
up for this service, you'll be required to provide a
credit card or bank account number. After that,
your future bills will be paid automatically on the
day they are due. If you have questions about this
option, please call us at 555-0128. Thank you.

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Biên soạn & Tổng hợp : Tiế ng Anh Cô Hà Hà

Page 1 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

11 C 16 C 21 B 26 C 31 A Q14: M-Cn Isn't the bridge still closed?

(C) It was scheduled for ten o'clock.

Q16: Which printer did you buy?

Q12: Where can I store my luggage? (A) He'd prefer pizza.

Page 2 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

(A) Yes, the system is working better now.

(C) He's a technology consultant. scheme for the banquet?

(B) My car's still in the shop.

memo? (C) Tracks seven and eight.

(A) You received a memo?

(C) Directly to the client. wait a bit?

(A) Not at the moment.

(C) He's an editorial assistant. went well.

hotel room? (C) It's on the application form.

(A) Gate six is on your right.

(C) There will be an extra fee. finished this morning?

projector? (C) No, by the director's office.

(A) I just saw this month's figures.

Page 3 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

32-34: BDC 38-40: DBA

Page 4 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

Page 5 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

59-61: DAC W-Am: Mr. Schaffer, the president of Greenwich

Page 6 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

M-Cn: Hey Jenny, is the Internet working on

Page 7 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

W-Br: Hi, it's your neighbor, Indira. (77) My return

74-76: CAD 80-82: BCA

Page 8 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

Page 9 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

W-Am: (95) Before we talk about our sales results

Page 10 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

6. (A) Some pedestrians are crossing at an

Page 11 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

11 B 16 B 21 A 26 A 31 B Q14: How can we meet the project deadline?

Q19: Will Mr. Lu pick up his order, or should we deliver

Page 12 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

(B) The invitations have already been sent

(C) I attended that meeting. design team?

(A) I'll just use a ladder.

(C) His office is upstairs. (A) I signed up for them online..

(A) On the third floor.

(C) Someone from the London branch. warehouse.

(A) No, he didn't pay for it.

(A) I'm walking today.

(C) It's on Thirty-Fourth Street. in yet?

help you with the project? (C) To reschedule a launch date.

(A) A graph showing sales projections.

Page 13 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

32-34: CAC 38-40: ABD

Page 14 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

Page 15 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

59-61: BAC 65-67: CCB

two hundred thousand dollars. later then.

artist and a digital advertising specialist would

Page 16 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

M-Cn: Hi, I'm looking for an Internet provider,

Page 17 Tiế ng Anh Cô Hà Hà TOEIC Listening Foundation

71-73: DDB M-Au: Hi Mei-ling, this is Lee Sanders calling from

participating in today's session, (73) you'll get one

Biên soạn & Tổng hợp : Tiế ng Anh Cô Hà Hà