Department of Information Technology

Bharati Vidyapeeth College of Engineering, Navi Mumbai

Academic Year 2023-2024
Mini Project Report On:
Web Based Business Model
“FOOD DELIVERY WEBSITE”
Submitted in partial fulfilment of the requirements of the degree of
Bachelor of Engineering
By

ANSHIKA GUPTA 16

JINESH JAIN 20

DEVESH KHANKHOJE 25

KUSHAL KHIVASARA 27

Supervisor

Prof. H. A. CHAVAN

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 Bharati Vidyapeeth College of Engineering, Navi Mumbai
Department of Information Technology

CERTIFICATE

This is to certify that,

ANSHIKA GUPTA 16

JINESH JAIN 20

DEVESH KHANKHOJE 25

KUSHAL KHIVASARA 27

have completed the Mini Project “Food Delivery Website”

Satisfactorily in the Department of Information Technology of as
prescribed by the Mumbai University in the academic year 2023-
2024.

Prof. H. A. Chavan Prof. S. N. Mhatre

Mini Project Guide External Examiner H.O.D.

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 ACKNOWLEDGEMENT

I would like to express my sincere gratitude towards Prof. H.A. Chavan, for the help, guidance
and encouragement, he provided during the Mini Project work. This work would have not been
possible without his valuable time, patience and motivation. I thank him for making my stint
thoroughly pleasant and enriching. I take the privilege to express my sincere thanks Prof. S. N.
Mhatre, H.O.D and Dr. S. D. Jadhav, our principal for providing the encouragement and much
support throughout my work.

ANSHIKA GUPTA 16

JINESH JAIN 20

DEVESH KHANKHOJE 25

KUSHAL KHIVASARA 27

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 CONTENTS

Sr. No. Topic Page No.

1. Introduction 1

2. Literature Review 2

3. Problem Definition 4

4. Objectives Of Work 5

5. Models / Block Diagram 6

6. System Requirements 7

7. Implementation 8

8. Results And Analysis 13

9. Conclusion 19

10. References 20

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 LIST OF FIGURES

Figure No. Title Page No.

Fig1. Block Diagram of Food Delivery Website 6

Fig 2. Implementation of index.html 8

Fig 3. Implementation of signup.html 11

Fig 4. Implementation of order.html 11

Fig 5. Implementation of checkout.html 12

Fig 6. Dashboard 13

Fig 7. Signup Page 13

Fig 8. Sandwich Section Page 14

Fig 9. Burgers Section Page 14

Fig 10. Pizzas Section Page 15

Fig 11. Parathas Section Page 15

Fig 12. Beverages Section Page 16

Fig 13. Desserts Section Page 16

Fig 14. Adding Food in Cart Page 17

Fig 15. Checkout Page 17

Fig 16. Order Validation Page 18

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 LIST OF TABLES

Table No. Title Page No.

Table 1 Software Requirements 7

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 ABSTRACT

This project report presents the development and analysis of a user-centric food delivery
website designed to streamline the ordering and delivery process for customers. In an era
marked by the increasing reliance on online platforms for food ordering, the need for efficient
and user-friendly websites is paramount. This project aimed to address this need by designing
and implementing a website that offers an intuitive interface, personalized user experiences,
and improved delivery management.

In conclusion, this project report provides a comprehensive overview of the development and
analysis of a user-centric food delivery website. It highlights the importance of user-cantered
design in the digital food delivery landscape and demonstrates the potential for improved
customer experiences and business growth through such endeavours.

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 CHAPTER I

INTRODUCTION

In an era marked by rapid technological advancements and the increasing demand for
convenience, the food delivery industry has witnessed a remarkable transformation. The advent
of food delivery websites and mobile applications has revolutionized the way we access and
enjoy our favourite meals. This project report delves into the development and evaluation of a
food delivery website, which represents a significant contribution to this dynamic and evolving
sector.

The primary objective of this project is to create a food delivery website that offers a user-
friendly, efficient, and delightful experience for both customers and restaurant owners. The
website aims to bridge the gap between culinary delights and eager consumers, providing a
platform where users can effortlessly browse menus, place orders, and Savor restaurant-quality
meals in the comfort of their homes.

This report will provide a comprehensive overview of the entire project, including its inception,
design, development, testing, and evaluation. It will explore the key features and functionalities
incorporated into the website, the technologies and tools used in its creation, and the
methodologies employed to ensure its reliability, security, and scalability.

In this project, we have used HTML5, CSS5, JavaScript ES6, and Bootstrap version 5.3 for
implementing the user interface of the website. The HTML is used for the basic structure of
the website and the CSS which is also known as Cascading Style Sheet is used for the designing
of the webpage. The JavaScript is the brain of the webpage which helps the project to be a
dynamic webpage.

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 CHAPTER II

LITERATURE REVIEW

Existing Systems:

1. H.S. Sethu & Bhavya Saini (2016):

Their main aim was to find out the student’s mindset, behaviour and key factors that drive them
to go for online food delivery services as their first preference for food. The result that they
came out states that students can order their desired food online anytime at much precise cost,
they can save a lot of time during exams when they simply have to order food online instead
of going out to eat and then waste a lot of time, internet saves a lot of time as in during busy
schedule as just get hold of your mobile application and order food instantly without wasting
time.

2. Trupthi B, Rakshitha Raj R, J B Akshaya, Srilaxmi C P

• To place the orders customer visits the restaurant, checks the menu items available in the
restaurant and chooses the items required, then places the order and then do the payment. This
method demands manual work and time on the part of the customer.

• When the customer wants to order over the phone, customer is unable to see the physical copy
of the menu available in the restaurant, this also lacks the verification that the order was placed
for the appropriate menu items.

• Every restaurant needs someone or the other to take the order personally or over phone, to
offer the customer a rich experience and even to process the payment.

3. Karthika and Manojanaranjani (2018)

In their study they found that a majority of their respondents considered the delivery charges
to be too expensive. This high cost was identified as one of the reasons why some consumers
choose not to order food online.

4. Janib et al. (2019)

They conducted a study to explore the relationship between the service provided by Swiggy
digital food application and the consumer satisfaction achieved through its usage. The findings
of the study suggest there is room for improvement, such as by removing minimum order value
and enhancing the process of consumer recommendation and feedback.

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5. Parashar and Ghadiyali's study (2020)

They examined the changes in consumer behaviour following the development of food delivery
apps and the reasons for this transition. They found that the convenience of ordering food online
and the fast-paced lifestyle of individuals have contributed to the rise of food delivery apps.
Speed of delivery was found to be the most important factor for consumers, followed by quality
of service and discounts. One of the main challenges faced by consumers was that the prices
of food items available on the food delivery platforms were higher than the prices at the
restaurant itself. Another challenge was that some restaurants were not available on the apps.

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 CHAPTER III
PROBLEM DEFINITION

The primary problem that this project aims to address is the need for convenient and efficient
food delivery services. Many people today prefer ordering food online due to busy lifestyles or
the desire for variety, and a well-designed website can make this process more user-friendly.

Customers often face the challenge of choosing from a wide variety of restaurants and menu
items. The project focus on providing an easy way for users to explore different food options,
filter by cuisine or dietary preferences, and make informed choices.

Delivery fees and service charges can add up, especially if customers order food from
frequently. This can make food delivery websites less affordable for some people.

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 CHAPTER IV

OBJECTIVES

The objectives of food delivery website are:

1. Design and Development: The primary objective is to design and develop a user-friendly
and efficient food delivery website that caters to the needs of both customers and restaurant
owners.

2. Market Analysis: Conduct a comprehensive analysis of the current food delivery market,
including competitors, user demographics, and emerging trends.

3. User Experience (UX): Ensure a positive user experience by creating intuitive interfaces
for ordering, payment processing, and order tracking.

4. Efficient Order Processing: Implement a streamlined order processing system to minimize

errors and enhance operational efficiency.

5. Geolocation Services: Implement accurate geolocation services for pinpointing customer

locations and optimizing delivery routes.

6. Data Security: Incorporate robust data security measures to protect user information and
payment data.

7. Iterative Improvement: Follow agile methodologies to allow for continuous improvement

based on user feedback and performance metrics.

8. Restaurant Management: Develop a user-friendly restaurant management interface for

menu updates, order processing, and order history.

9. Sustainability: Explore and implement sustainable practices, such as eco-friendly packaging

and low-emission delivery options, to align with environmental concerns.

10. Business Model: Define and evaluate the business model for revenue generation, including
delivery fees, commissions from restaurants, and advertising.

11. Impact Assessment: Analyse the impact of the food delivery website on participating
restaurants, user satisfaction, and the local food delivery ecosystem.

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 CHAPTER V

BLOCK DIAGRAM

Fig.1: Block Diagram of Food Delivery Website

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 CHAPTER VI

SYSTEM REQUIREMENTS

Software Requirements:

Name of Component Specification

Language HTML5, CSS5, BOOTSTRAP VERSION 5.3,

JAVASCRIPT ES6

IDE Visual Studio Code

Browser Google Chrome

Table 1: Software Requirements

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 CHAPTER VII

IMPLEMENTATION

The implementation phase involves putting the project plan into action. It involves careful
planning, investigation of the current system and its constraints on implementation, design of
system to achieve the changeover, an evaluation of change over methods. As the project
unfolds, we aim to direct and manage each activity, every step of the way the system should
unfold. Thus, in normal terms implementation phase of the project life cycle is stated as: to
follow the plan that has been put together and to handle any problems that come up. The most
critical stage in achieving a successful new system is giving the users confidence that the new
system will work and be effective. The Food Delivery website was too confronted by first
analysing the existing manual system. The system was implemented to overcome the time
constraint in today's hectic world.

Here is the implementation of the project:

Firstly, the index.html file is the html implementation of the dashboard that is the first user
interface when the website is loaded:

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 Fig 2: Implementation of index.html
Then comes the Signup process of the website. For the signup process, the signup.html
implementation is:

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 Fig 3: Implementation of Signup.html
To order a food from the website, the order.html file is used, whose implementation is:

Fig 4: Implementation of order.html

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To Checkout the order, the checkout.html implementation is done:

Fig 5: Implementation of Checkout.html

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 CHAPTER VIII

RESULT & ANALYSIS

The Dashboard of the food Delivery Webiste is named as “FLAVOURSDASH”. The User
Interface of the Dashboard looks like:

Fig 6: Dashboard
The User can Sign Up on the website with the following details:

Fig 7: Signup Page

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There are variour sections of food varieties in our Website which includes the Sandwich,
Burgers, Pizzas, Parathas, Beverages, and Desserts. All the sections have varieties and each
food is considered to have a rating.

The Sandwich section includes the Veg Mayo Sandwich, Veg Sandwich, Cheese Sandwich,
Grilled Sandwich, Paneer Panini, Grilled Mayo, Mumbai Sandwich, Corn Cheese, and
Grilled Cheese:

Fig 8: Sandwich section Page

The Burgers sections includes the Crispy Veg Burger, Double Tikki Burger, Makhani Burst
Burger, Cheesy Burger, Veggie Burger, Special Burger, Makhani Grilled, Veg Mayo Patty,
and Aloo Patty Cheese:

Fig 9: Burgers section Page

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The Pizzas Section includes the Gourmet Pizza, Veg Barbeque Pizza, Desi Makhani Pizza,
Margherita Pizza, Farmhouse Pizza, Cheesy Loaded Pizza, Veggie Fiesta, Triple Veggie
Delight, and Fiery Jalepaeno:

Fig 10: Pizzas section Page

The Parathas section includes the Mutter Paratha, Aloo Paratha, Onion Paratha, Mix Veg
Paratha, Paneer Paratha, Methi Paratha, Aloo Onion Paratha, Garlic Paratha, and Cheese
Paratha:

Fig 11: Parathas section Page

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The Beverages section includes the Mint Chaas, Chilled Lemonade, Nimbu Shikanji,
Mojhito, Pepsi, Hot Chocolate, Oreo Shake, Pineapple Juice, and Garnished Chocolate:

Fig 12: Beverages section Page

The Dessert section includes the Cross Roll, Dark Chocolate, Chocolaty Cake, Cheese Cake,
Gulab Jamun, Truffle Cheese Cake, Jalebi, Dry Fruit Rabdi, and Gajar Ka Halwa:

Fig 13: Desserts section Page

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To Order the food from the Website, the User can add the foods as per the requirement in the
Cart:

Fig 14: Adding food in Cart Page

The User Needs to add the Address for receiving the food at the same address before ordering
the food:

Fig 15: Checkout Page

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After Ordering the user will get the popup message like:

Fig 16: Order Validation Page

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 CHAPTER IX

CONCLUSION

In conclusion, the food delivery industry is highly competitive, marked by market saturation
and a need for differentiation. Operational efficiency is vital, as is a seamless user experience
and strong customer support to maintain loyalty. Navigating legal and regulatory complexities
is crucial for sustainability. Addressing sustainability and ethical concerns is essential for brand
reputation.

Adapting to changing consumer preferences, such as dietary choices and payment methods, is
an ongoing challenge. To succeed in this dynamic landscape, food delivery platforms must
adopt a holistic approach, capitalizing on opportunities and addressing key challenges. This
report underscores the importance of crafting innovative strategies to thrive in the face of
intense competition and evolving consumer values.

Future Scope

Food Pre-Ordering Using Restaurant App

There is a feature called ‘Advance Order’ or ‘Food Pre-Ordering’ which allows users to
schedule their order’s delivery time. With the help of the food pre-ordering feature, customers
get the freedom of choosing delivery or pickup time, at the time of placing their orders.
Customers can select their usual order to be delivered immediately or set a particular time for
future delivery. The restaurant is immediately notified about your customers’ preferred
schedule.

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 CHAPTER X

REFERENCES

• https://ijcrt.org/papers/IJCRT2205515.pdf
• http://ijrar.com/upload_issue/ijrar_issue_20542895.pdf
• https://www.amity.edu/gwalior/ajm/paper_5.pd
• https://getbootstrap.com/docs/5.3/customize/optimize/#always-use-https
• https://www.w3schools.com/js/js_callback.asp
• https://www.w3schools.com/js/js_htmldom_eventlistener.asp
• https://www.researchgate.net/publication/350416913_Online_Food_Delivery_Study_
with_Special_Reference_to_Food_Aggregators
• https://www.ijrte.org/wp-content/uploads/papers/v8i2S3/B11560782S319.pdf
• https://scholarworks.gvsu.edu/cgi/viewcontent.cgi?referer=&httpsredir=1&article=12
22&context=cistechlib
• https://www.javatpoint.com/html-form-input-types
• https://www.w3schools.com/html/html_form_attributes_form.asp

Academic research:

• Online Food Delivery: Study with Special Reference to Food Aggregators (2022) by
Manish Kumar Srivastava and Atul Kumar Srivastava
• Understanding Consumer Behaviour Towards Utilization of Online Food Ordering
Platforms (2019) by Chetan Panse and Shailesh Rastogi
• Consumer Perception and Satisfaction on Ordering Food via Internet (2016) by H.S.
Sethu and Bhavya Saini

Company websites:

• DoorDash
• Grubhub
• Uber Eats
• Zomato
• Swiggy

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