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The NDP highlights nine key challenges facing South Africa. ICTs can assist in
addressing all of these. Too few people work The ICT sector is an economic sector
itself. Innovative and targeted policy can assist in unlocking its potential and
increase employment in the sector. ICTs can also boost growth in other sectors and
promote SMME development by reducing costs and geographic barriers while increasing
efficiencies and creating new opportunities. The development of central registers
of skills and employment opportunities can further facilitate employment. Digital
literacy programmes are likely to increase the employability of individuals across
South Africa10. The quality of school education is poor E-learning and innovative
use of ICTs in the education sector can assist in addressing inequalities in
education in schools across South Africa, and facilitate ongoing improvement of
educator skills. Infrastructure is poorly located, inadequate and under-maintained
This White Paper includes interventions to address infrastructure challenges in the
ICT sector. Use of smart technologies can also assist in facilitating sustainable
infrastructure development across all sectors by, for example, providing early
warning systems to alert of maintenance issues. Spatial divides hobble inclusive
development ICTs can assist in reducing geographical divides and facilitating
participative and inclusive development across the country.
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