Facilitator Guide: Bed Bug Training by L&J Exterminating

Introduction

• Course Title: Don’t Let the Bed Bugs Bite: A Traveler’s Guide to Bed Bug Prevention and
Response
• Duration: 4+ hours
• Audience: Pest control customers, hospitality professionals, travel agencies
• Facilitator: Mr. Lorenzo D.; Owner L&J Exterminating, Co.
• Contact Information: Ljexterminating@att.net

Course Overview

Module Topics covered

Module 1: Introduction
Module 2: Understanding Bed Bugs
Module 3: Preventing Bed Bugs while
Traveling
Module 4: Responding to Bed Bug
Infestations
Module 5: Bed Bug Treatment and Control
Module 6: Conclusion and Next Steps
- Welcoming remarks
- Purpose and objectives of training
- Overview of day’s agenda
- What are bed bugs?
- How do bed bugs Spread?
- Common Places bed bugs are found
- Signs of a bed bug infestation
- Importance of inspecting for bed bugs
- How to inspect for bed bugs?
- How to reduce the risks of bed bugs?
- Tips/Tricks on how to respond to a bed bug
infestations
- How to safely handle a bed bug infestation?
- Treatment options for bed bugs
- Why should you seek professional help for
treating bed bugs?
- Why should you choose L&J Exterminating
for your pest control needs, specifically,
bed bugs?
- Conclusion
- Q&A
- How to get in touch w/ L&J Exterminating?

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 Module Breakdown

• Module 1: Introduction
o Welcome Remarks
o Facilitator introduction (w/ professional experience bio)
o Purpose of training:
▪ The purpose of this training is to equip participants with the knowledge and skills
necessary to prevent, identify, treat, and control bed bug infestations effectively,
ensuring a safe and comfortable living environment.
o Objectives
▪ Objective 1: Define bed bugs and identify signs of an infestation
▪ Objective 2: List health risks associated with bed bug bites
▪ Objective 3: Explain ways to prevent bed bugs while traveling
▪ Objective 4: Summarize steps to take if bed bugs are found in lodging
▪ Objective 5: Demonstrate how to inspect for bed bugs in lodging
▪ Objective 6: Outline steps to take if bed bugs are found in lodging
▪ Objective 7: Describe the role of pest control professionals in bed bug control
▪ Objective 8: Identify and compare treatment options for bed bug infestations

• Module 2: Understanding Bed Bugs

o Bed bugs are…
▪ Small, reddish-brown insects that feed on humans and animals
▪ Found in homes, hotels, and other types of lodging
o Bed bugs can be found and spread…
▪ In bedding, clothing, furniture
▪ In establishments well-rated and reviewed and not
o Commonplaces bed bugs are found…
▪ Public transportation
▪ Hotels, motels, apartments
▪ Other types of lodging (rental homes, etc.)
▪ They hide in cracks, crevices, mattress seams, baseboards, furniture
o Signs of a bed bug infestation include…
▪ Live and moving bugs
▪ White eggs
▪ Red and itchy bug bites appearing on exposed skin

• Unit 1 Summary Quiz

o Given as a whole class/group activity

• Module 3: Preventing Bed Bugs while Traveling

o What does prevention look like?
▪ Starts with inspection practices
▪ Inspection is crucial to avoid bringing bed bugs back home with you while traveling
▪ Review travel tips

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 o How to inspect for bed bugs?
o Review common hotspot areas
o Walk participants through how to inspect
▪ Check sofa/cushions
▪ Check baseboard of bed
▪ Check mattress and bedding
o How to reduce the risks of bed bugs?
o Provide essential travel tips
o Review packing essentials, Pre-arrival, Arrival, and Post-arrival
▪ Carrying hard-case luggage
▪ Placing luggage in bathroom or on lifted surface while inspecting
▪ Washing clothes immediately when you return from traveling
▪ Not placing suitcase in your home, but outside or in garage when returning
home from traveling

• Session Break
o 10-15 minutes

• Module 4: Responding to a Bed Bug Infestation

o How to respond to a bed bug infestation while traveling?
▪ Review key steps to take
o How to safely handle a bed bug infestation?
▪ Proper use of gloves, plastic bags (with tight seal)
▪ Use of separate luggage if having to travel with infested items
o Why reporting infestations to hotel management/rental property owners is essential?
▪ How to report a bed bug infestation
▪ Who to report it to: hotel management, property owner
• Have proper documentation: video, pictures, etc.
• Group Activity
o 20-30 minutes
o Groups can work through participant handouts
o Mini Q &A about topics covered in handouts

• Module 5: Bed Bug Treatment and Control

o Four treatment categories for bed bug infestations
▪ Chemical
▪ Heat
▪ Freezing
▪ Steam
o Why should you seek a professional for treatment and control?
o Who we are?
▪ LJ Exterminating Co. – background info; company info, etc.
o Why choose us?

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• Module 6: Summary and Conclusion
o Course Overview
o Conclude the day
o Offer ways to stay in contact with L&J Exterminating
o Gain feedback

Course Materials

• Presentation Slides
o https://view.genial.ly/63fc58c6a3906a00113e0a9d/learning-experience-didactic-unit-dont-let-the-bed-
bugs-bite
• Participant Handouts:
o https://www.canva.com/design/DAFy92CnvZk/eKsfeDp7EgqkfVbVF0n5mQ/view?utm_content=DAFy92
CnvZk&utm_campaign=designshare&utm_medium=link&utm_source=editor

Session Flow

• Session Start:
o 10:00 AM CST- 2:00 PM CST
o Welcome and icebreaker activity
o Use creativity and give everyone a chance to interact
• Module Delivery:
o 3.5 hours hours
• Breaks:
o 10–15-minute break after 2nd module
• Q&A and Discussion:
o 15-20 minutes of Q&A with a pest control professional
o Encourage participants to ask questions and share insights
• Conclusion:
o Recap key takeaways
o Encourage inspection and prevention tips
o Remind about the importance of reporting infestations
o Provide contact information

Evaluation

• Assessment:
o Summary Quiz (following 2nd module)
o Group activities with participant handouts
• Feedback:
o Comment cards to be left at designated table with company cards
o Training participants will be able to gain access to the training slides by scanning
a QR code on their handouts
o Feedback link will also be a QR code on the participant handouts
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