336.18.TN.0 NC Industrial Metallurgy-1

NATIONAL CERTIFICATE IN INDUSTRIAL METALLURGY
ZIMBABWE
MINISTRY OF HIGHER AND TERTIARY EDUCATION, INNOVATION,

SCIENCE AND TECHNOLOGY DEVELOPMENT
HIGHER EDUCATION EXAMINATIONS COUNCIL

(HEXCO)
2018
REGULATIONS AND SYLLABUS FOR THE
NATIONAL CERTIFICATE
IN
INDUSTRIAL METALLURGY
COURSE CODE: 336/18/TN/0
Implementation Date: January 2019
1
PREAMBLE
The course is designed to develop an Assistant Industrial Metallurgical Technician /
Operator with the knowledge, skills and attitudes required to satisfy the needs of the
Mining and Allied industries. The entry requirement for the course is 5 O’ Level subjects
passes with grade C or better including English, Mathematics and a relevant Science
subject or equivalent. The duration of the course is 1380 hours (1 year) plus 1 year on the
job education and training. The course is offered on Full time, Part time, Block release or
Open distance learning basis. The assessment is through continuous assessment, written
examinations and on the Job Education and Training. The course will inculcate Science,
Technology, Engineering and Mathematics (STEM) culture and gender mainstreaming
inclusivity sustainable development.
CONSULTATION YEAR
1. Ministry of Mines 2018
2. W.S Craster (Pvt) Limited 2018
3. Almin Metal Industrial Limited 2018
4. Standards Association of Zimbabwe 2018
5. Zimbabwe Mining and Smelting Company (ZIMASCO) 2018
6. Steel Makers Zimbabwe 2018
7. National Railway of Zimbabwe 2018
8. Bindura Nickel Corporation (BNC) 2018
9. Hwange Colliery 2018
10. University of Zimbabwe 2018
11. Anglo American- Zimbabwe (Unki Mines) 2018
12. Rio – Zim 2018
2
PART 1: REGULATIONS
1.0 TITLE AND LEVEL OF AWARD
National Certificate in Industrial Metallurgy
2.0 AIM
The aim of the course is to develop an assistant Industrial Metallurgical Technician /

Operator with the knowledge, skills and attitudes required to satisfy the needs of the
metallurgical, mining and manufacturing industries.
3.0 LEARNING OUTCOME

By the end of the course, the student should be able to:
3.1 demostrate chemical knowledge to relevant industries;
3.2 apply scientific principles of industrial metallurgy to both theoretical and practical
aspects;
3.3 utilise the knowledge of structures and properties of metals in solving industrial
metallurgical problems
3.4 apply mathematical principles in solving Industrial Metallurgy problems
3.5 demonstrate effective communication skills in Industrial Metallurgy
3.6 apply physics conepts relevant to Industrial Metallurgy
3.7 implement appropriate health safety procedures in the work place and in all
laboratories
3.8 demonstrate patriotism to national issues;

3.9 demonstrate entrepreneurial skills
3.10 apply computer skills to Industrial Metallurgy
3.11 demonstrate a critical, logical and objective approach to problem solving at the
work place.
3
4.0 STRUCTURE
SUBJECT CODE DURATION (HOURS)
1 Chemistry 343/18/S01 360
2 Introduction to Principles of Metallurgy 336/18/S01 180
3 Structures and Properties of Metals 336/18/S02 160
4 Mathematics 360/18/S04 120
5 Communication Skills 356/18/S05 80
6 Physics 360/18/S06 100
7 Laboratory Safety & Practice 360/18/S07 100
8 National Studies 401/19S01 80
9 Entrepreneurial Skills and Development 402/19/S01 80
10 Fundamentals of Information Technology 310/19/S07 80
11 Skills Proficiency Test 336/19/S04
On the Job Training 336/18/S03 1 year
TOTAL 1380
5.0 DURATION
The course duration is 1380 contact hours (1 year) of theory plus 1year on the job
education and training.
6.0 ENTRY REQUIREMENTS
The entry requirement for the course is 5 O’ Level subjects passes with grade C including
English, Mathematics and a relevant Science subject or NFC subjects under the Applied
Science Discipline or equivalent.
7.0 MODE OF STUDY

Full time
Part time
Block release
Open Distance Learning
4
8.0 ASSESSMENT SCHEME

EXAMINABLE SUBJECTS MODE OF ASSESSMENT WEIGHTING
WRITTEN CONTINUOUS
EXAMINATION ASSESSMENT
40% 60%
Chemistry 3 hour paper A minimum of 100%
343/18/S01 2 assignments 20%
2 practicals 20%
2 tests 20%
Introduction to Principles of 3 hour paper A minimum of
2 assignments 20%
Metallurgy 336/18/S01 100%
2 practicals 20%
2 tests 20%
Structures and Properties of 3 hour paper A minimum of
Metals 2 assignments 20% 100%
2 practicals 20%
336/18/S02
2 tests 20%
Mathematics 360/18/S04 3 hour paper A minimum of 100%
2 assignments 20%
2 practicals 20%
2 tests 20%
Communication Skills 3 hour paper A minimum of
356/19/S05 2 assignments 20% 100%
2 practicals 20%
2 tests 20%
Physics 3 hour paper A minimum of 100%
2 practicals 20%
2 tests 20%
Laboratory Safety and 3 hour paper A minimum of 100%
Practice 2 assignments 20%
2 practicals 20%
360/18/S07
2 tests 20%
National Studies 3 hour paper A minimum of 100%
2 practicals 20%
2 tests 20%
Entrepreneurial Skills and 3 hour paper A minimum of 100%
Development 2 assignments 20%
5
402/19/S01 2 practicals 20%

2 tests 20%
Fundamentals of Information 3 hour paper A minimum of 100%
Technology 310/19/S07 2 assignments 20%
2 practicals 20%
2 tests 20%
Skills Proficiency Test As per schedule 100%
336/19/S04
On the Job Education and As per log book 100%
Training336/18/S03
9.0 GRADING
0% to 49% - Fail
50% to 59% - Pass
60% to 79% - Credit
80% to 100% - Distinction
10.0 CONDITIONS OF AWARD
10.1 A candidate should pass ALL subjects to be awarded a National Certificate in

Industrial Metallurgy.
10.2 A candidate should attend at least 85% learning sessions to qualify for
examinations.
10.3 The final mark should be obtained through aggregation provided the candidate
scores at least 40 % in each of continuous assessment and examinations
10.4 Non-submission of coursework marks will result in the candidate being deferred.
10.5 The aggregate pass mark shall be 50 %
11.0 RE-WRITES
11.1 A candidate should pass two thirds (2/3) of the subjects to qualify for a re-write.
11.2 Re-writes should conform to current course structure.
6
11.3 Any candidate who fails to pass at least two thirds of the course should repeat the
whole course, including the subjects they would have passed.
11.4 A candidate is given no time limit in which to re-write the failed subject(s).
11.5 There is no aggregation for re-writes.
11.6 All re-writes should pass on performance in the examination.
11.7 If a candidate fails coursework, he/she repeats the subject.
12.0 EXEMPTIONS
12.1 Exemptions are only granted in subjects already attained from a complete
accredited qualification provided an exemption certificate specifying subjects of
exemption is produced.
12.2 Exemption Certificate should be applied for at enrolment stage and produced
before registration for examinations.
13.0 IRREGULAR PRACTICES
13.1 Cheating in continuous assessment and or examinations will result in

disqualification from the whole course. The candidate will be suspended for two
years from undertaking any HEXCO course.
13.2 The penalty for Plagiarism shall be as in 13.1.
14.0 RESOURCES
14.1 Lecturer’s Qualifications
A minimum of a National Diploma in Industrial Metallurgy or equivalent
14.2 Facilities, Tools and Equipment
Classroom and Laboratories
Equipment and Materials
steam to water tubular heat exchanger
film and dropwise condensation unit
water cooling tower
thermal conductivity of liquids and gases unit
watted gas absorption column
fluid mixing apparatus
solid – liquid extraction unit
double effect evaporate
plate and frame filter press
7
batch plate and packed distillation

liquid extraction unit
flocculation apparatus
sedimentation apparatus
model sedimentation tank
ion exchange apparatus
gas absorption column ( packed)
thermostat unit
floatation unit
plate heat exchanger
process module
flow control accessories
BIA series turbine flowmeter
model 760 single station micro controllers (flow and level measuring loops)
model 823 DP transmitters
Vis control valve ( 3”)
type C positioned model VCE
model 760 single station micro controller
839 temperature transmitters
M series pressure gauge ( 0 – 2 bar)
821 GM series pressure transmitters
pH control accessory
pope friction apparatus
lamina flow analysis table
flowmeter demonstration apparatus
office and jet apparatus
losses in bends apparatus
lovibond comparator
filtration equipment
sieving tower
Computers
Metallurgical Microscope
Diamond polishing machine
Tensile tester
Hardness tester
8
14.3 SUGGESTED REFERENCES

Bugbee E (2015) A textbook of Fire Assaying Toronto Silvanite Publishing
Christian, G. (2012) Analytical Chemistry Sounders Publishing Company New York
Diberardins L.J, Baum J.S (2013) Guidelines for laboratory design, Health, Safety and
environmental considerations, 4th Edition London John Wiley & Sons, Inc
Habhashi F. (2017) Principles of Mineral Extraction London John Wiley & Sons, Inc
Mills, BA. Finch, JA (2016) Wills’ Mineral Processing Technology, 8th Ed
Betterworth- Heinemann Canada
Pastry J(2015) Clinical Laboratory Science Review: A Bottom line approach,5th Edition
University Health Sciences Louisiana State
Scangio D (2016). Complete Guide to Laboratory Safety. HCPro a division of BLR.
Biswas, A.K.& Davenport,W.G. (2010).Extractive Metallurgy. 8th edition, Pergman. England.
Fathi, H. (2013). An Introduction to Extractive Metallurgy. McGraw Hill, Sydney.
Dutta, S.K.et al.(2018). Extractive Metallurgy: Processes and Application. PHI Learning Pvt Ltd
Hosford, W.F. (2010). Physical metallurgy.2rdedition.CRC Press. London
Jain, P.L. (2011). Principles of Foundry Technology 4th edition. McGraw Hill. New York
John, K.C. (2015). Metal Casting and Joining, Barner and Noble.
Raghavan. (2016) Physical Metallurgical: Principles and Practise,3rd edition, PHI Learning
Private Limited, Delhi
Smallman, R.E. &Nagan, A.W.H. (2014). Modern Physical Metallurgy 8thedition.Butterworth-
Heinmann, Oxford
Sylvia, J.G (1984) Cast Metals. Butterworth, London
Wills, B.A. (2010) Mineral processing Technology. Pitman, London
9
PART II
COURSE STRUCTURE
SUBJECT TITLE CODE DURATION (HOURS)

1 Chemistry 343/18/S01 360
2 Introduction to Principles of Metallurgy 336/18/S01 200
3 Structures and Properties of Metals 336/18/S02 160
4 Mathematics 360/18/S04 120
5 Communication Skills 356/19/S05 120
6 Physics 360/18/S06 100
7 Laboratory Safety & Practice 360/18/S07 100
8 National and Studies 401/19/S01 80
9 Entrepreneurial Skills and Development 402/19/S01 80
10 Fundamentals of Information Technology 310/19/S07 80
11 Skills Proficiency Test 336/19/S04
12 On the Job Education and Training 336/18/S03 1 year
TOTAL 1380
10
SUBJECT CHEMISTRY
CODE 343/18/S01
DURATION 360 HOURS
1.0 AIM
The aim of the subject is to provide a working knowledge and competence in Chemistry
classical methods, basic analytical chemistry methods of analysis.
2.0 LEARNING OUTCOMES

By the end of the course, the trainee should be able to:
2.1 explain the role of chemistry in Metallurgical Assaying.
2.2 identify the main groups of elements on the periodic table (s-block, p-block and
transition elements).
2.3 describe theories of bonding.
2.4 perform qualitative analysis of common ions.
2.5 perform quantitative analysis using classical methods, gravimetric analysis,
volumetric analysis, qualitative analysis.
2.6 identify the areas of application.
3.0 TOPICS
A. FUNDAMENTAL CONCEPTS
Introduction
Atomic History
Periodic Table
Bonding
Stoichiometry
B. INORGANIC CHEMISTRY
Acids and Bases
Oxidation and Reduction
Transition Metals Chemistry
C. PHYSICAL CHEMISTRY
The Gas Laws
Solutions and Solubility
Simple Equilibrium
D. ANALYTICAL CHEMISTRY
Sampling
Volumetric analysis
Gravimetric analysis
Qualitative analysis
Electrochemical methods
Spectrophotometer
Operate AAS
11
Application Chemistry
4.0 THEORY
A. FUNDAMENTAL CONCEPTS
4.1 Introduction
4.1.1 Outline a brief history in the development of chemistry as a discipline.
4.1.2 Distinguish between physical and chemical changes and also:
- Define physical change
- Define chemical change
4.1.3 Write simple reactions to demonstrate a chemical change e.g combustion

and rusting
4.2 Atomic History
4.2.1 Explain John Dalton’s Atomic Theory:
- List sub atomic species
- Explain the nature of protons, neutrons and electrons
- Explain the role of sub atomic species in chemistry
4.2.2 State a simple model of Bohr’s atom.

4.2.3 Discuss quantum mechanics
- demonstrate the role of Quantum Mechanics Model
- use Quantum Mechanics in electronic configuration of elements in
the 1 and 2nd periods only.
st
4.3 The Periodic Table

4.3.1 Explain the origins of the periodic table.
4.3.2 Write the electronic configurations of the s-, p- and d- block elements.
4.4 Bonding
4.4.1 Types of Bonding
- Define the following terms: ionic, covalent, metallic and hydrogen
bonding.
- Explain polar bonding and the Van der Waals Forces.
- Differentiate amongst the types of bonding.
4.4.2 Explain orbital filling and stability
4.4.3 Define electronegativity/positivity.
4.4.4 Explain variation in electro-negativity/positivity on the periodic table
4.4.5 Explain group trends in physical properties.
4.4.6 Explain group/periodic variations in chemical properties such as metallic
or non-metallic properties.
12
4.4.7 Explain importance of studying group and periodic trends in Metallurgical

Assaying.
4.5 Stoichiometry
4.5.1 Define the following terms: - relative atomic isotopic, molecular masses,
mass based on the C-12 scale
4.5.2 Define the mole in terms of the Avogadro’s number
4.5.3 Calculate the relative atomic masses in terms of the relative abundance of
its isotopes
4.5.4 Describe the empirical and molecular formulae
4.5.5 Calculate the empirical and molecular formula based on the combustion
data or composition by mass
4.5.6 Balance chemical equations
4.5.7 Perform calculation, including the use of the mole concept in the
following:
- Reacting masses from formulae and equations
- Volume of gases
- percentage yield
- Volume and concentrations of solutions
- Deduce stoichiometric relationships from calculations such as those
stated above
B. INORGANIC CHEMISTRY
4.6 Acids and Bases
4.6.1 Define acids and bases using the following theories: Arrhenius;
Bronstead; Lowry and Lewis
4.6.2 Define ionic product of water
- write the equation for ionic/ion product of water
4.6.3 Calculate pH and pOH (strong and weak acids)
4.7 Oxidation And Reduction
4.7.1 Define redox in terms of:
- Hydrogen transfer/loss
- Oxygen transfer/loss
- Electron transfer
- Oxidation number
4.7.2 Write redox half equations
- Balance redox equations/reactions
- Balance acid/base equations/reactions
4.8 Transition Metals Chemistry

4.8.1 Explain variations in physical and chemical properties across the metals.
13
4.8.2 Explain variations in oxidation states, reactivity and complex formation.

4.8.3 Explain transition metals chemistry’s application to metallurgical
processes/assaying.
C. PHYSICAL CHEMISTRY
4.9 The Gas Laws
4.9.1 State Boyle’s law
4.9.2 State Charles’s laws
4.9.3 Distinguish between Boyle and Charles’ laws
4.9.4 Explain the ideal gas equation
4.9.5 State Avogadro’s hypothesis
4.9.6 Apply gas laws to calculations
4.10 Solutions And Solubility

4.10.1 Define a solution.
4.10.2 Define solubility.
4.10.3 Identify types of solutions (liquid-liquid, gas – liquid, solid-liquid).
4.10.4 Define saturation, super saturation and crystallization.
4.11 Simple Equilibrium
4.11.1 Define equilibrium law.

4.11.2 Write equilibrium constant expressions, for homogeneous and
heterogeneous reactions.
4.11.3 Solve simple equilibrium problems.
4.11.4 Define solubility product expressions.
4.11.5 Solve solubility product expressions.
4.11.6 Write ionic equilibrium expressions for weak acids and weak bases
D. ANALYTICAL CHEMISTRY
4.12 Sampling
4.12.1 Discuss the following:
- The importance of sampling
- The theory of sampling
- The sampling devices e.g. pulverisers, dividers and riffles.
4.13 Volumetric Analysis

4.13.1 Classify volumetric techniques of neutralization, redox, precipitation and
complexiometric titrations.
4.13.2 Give examples of primary and secondary standards.
14
4.13.3 Discuss neutralization reactions of the following:

- Strong base/strong acid
- Strong acid/base to weak acid base
4.13.4 Discuss nature and choice of indicators.
4.13.5 Discuss preparations of buffers.
4.13.6 Discuss how buffers work.
4.13.7 Conduct practicals in the preparation of buffer solution
4.14 Gravimetric Analysis

4.14.1 List gravimetric techniques.
4.14.2 Explain theory of precipitation, difestion, filtration, peptization, washing,
drying and weighing of precipitates.
4.14.3 Explain volatisation.
4.14.4 Calculate volatilization problems in practicals.
4.14.5 Calculate gravimetric factor in practicals.
4.14.6 Calculate composition of elements in typical precipitates (e.g. Fe in Fe
(OH3) after ignition.
4.14.7 Determine selected elements by gravimetric analysis (e.g. Mg, Al, Cu, Ni,
and Fe)
4.15 Qualitative Analysis

4.15.1 Ag, Ca, Cu, Au, Mg, and Ca.
4.15.2 Identify anions such as CI-, Br-, SO4 and NO3-
4.15.3 Classify cations into groups.
4.15.4 Classify anions into groups.
4.16 Electrochemical Methods

4.16.1 Design electrochemical cells (galvanic and electrolytic cells)
4.16.2 Measure electrode potentials.
4.16.3 Recover metals by electro deposition (e.g. Cu, Co and gold).
4.16.4 Use Faradays’s laws.
4.17 Spectrophometer
4.17.1 Operate a UV/Vis spectrophotometer.
4.17.2 Prepare samples for analysis.
4.17.3 Analyse samples for given elements Cu, Co, Mn and Ti
4.18 Operate an AAS

4.18.2 Analyse samples for given elements e.g. Ca, Fe, Au, Ag, Cu
15
4.18.4 Analyse samples for given elements e.g. Na, K, Li.
APPLICATION OF CHEMISTRY
Give examples of direct relationships between concept 1.1 – 1.9 and real situations at
the work place.
- 1.1 – 1.2: physical processes and ore processing and sample processing and
homogenization.
- 1.3 link between valency/and a spectrum and analysis in AA/UV – VIS.
- 1.4 pH control in hydrometallurgy; control in waste treatment e.t.c.
- 1.5 reductive and oxidative processes in mineral recovery and classical
analyses/assays.
- 1.6 quantifying mineral content in or and decision making on ore grade and cost
effectiveness in exploiting the resource; pollution control; toxicity levels in waste
e.t.c
- 1.7 ratio of oxygen to cyanide in gold dissolution for example.
- 1.9 hydrometallurgy; metal recovery through selective precipitations; yield
estimations, e.t.c
PRACTICALS
Carry out the following practicals:
- Sample various objects such as water bodies and ores for assaying.
- Perform qualitative analysis of cations and anions.
- Determine concentrations of selected species using classical methods of analysis
(titrations and gravimetric analysis)
- Preparation and use of standard solutions.
- Audimetric and alkaline titrations e.g. Na OH vs HCI; Na2 COH vs HCI, Na OH
vs CH3 and HCI vs NH4 OH
- Argentometric titration (Mohr and Volhard methods). The Fajan’s method
- Redox titration – titrations involving KMn O4 and K2 Cr2 iodimetric and
iodometric titrations.
- Determination of water hardness in selected samples, e.g. borehole water and
mine effluent using EDTA method. Types of titrations and indicators for
determination of Ca and Mg. Discuss, give examples and use masking and
demasking agents.

EXAMINABLE WRITTEN COURSEWORK TOTAL %
SUBJECT EXAMINATION 40% ASSESSMENT60%
Chemistry 3-hour paper A minimum of 100%
2 Assignments 20%
2 Practicals
16
2 Test 20%
6.0 ASSESSMENT GRID

NO TOPIC WEGHTING %
A FUNDAMENTAL CONCEPTS 30
B INORGANIC CHEMISTRY 15
C PHYSICAL CHEMISTRY 15
D ANALYTICAL CHEMISTRY 40
TOTAL 100

Fritz, J.S Schenk, G.H.1979 Quantitative Analysis Chemistry London
Hein,.B. & (2017) College Chemistry Brooks/Cole Publishing Montenery,
Pattison, L Company Carlifonia
Chritian, G. (2012) Analytical Chemistry Sounders Publishing Company New York
de la Guardia, M (2012) The Concept of Green Analytical Chemistry John Willey and Sons
Valcano M (2012) Principles of Analytical Chemistry
Louis J (2012) Ionic Equilibrium in Analytical Chemistry
Christian G D (2012) Analytical Chemistry
Hein,.B. & Pattison L.(2017) College Chemistry Brooks/Cole Publishing Company Montenery
Califonia
Skog West & Holler (2007) Analytical Chemistry Sounders Publishing Company New York
17
SUBJECT TITLE: INTRODUCTION TO PRINCIPLES OF METALLURGY
SUBJECT CODE: 336/18/S01
DURATION: 180 Hours
1.0 AIM
The aim of the subject is to develop an Assistant Industrial Metallurgical Technician with
the knowledge, skills and attitudes of basic principles of metallurgy.

By the end of the course student(s) should be able to:
2.1 Outline the stages involved in the extraction of metals and non-metals from their ores
2.2 Discuss the principles of melting and solidification of metals and alloys
2.3 Classify the bulk metal forming processes and explain their theoretical basis
2.4 Describe the different joining processes and testing methods of materials
2.5 Explain principles of heat treatment
3.0 TOPICS
PRINCIPLES OF EXTRACTIVE METALLURGY
MELTING THEORY AND PRACTICE
METAL FORMING PROCESSES
JOINING PROCESSES AND TESTING METHODS
PRINCIPLES OF HEAT TREATMENT PROCESSES
4.0 THEORY
4.1 PRINCIPLES OF EXTRACTIVE METALLURGY
4.1.1 Define the term metallurgy
4.1.2 Define the following terms; ore, mineral, rock, gangue, ore deposit/ reserves
4.1.3 Distinguish between metallic and non-metallic ores
4.1.4 Describe the process of ore formation (ore genesis)
18
4.1.5 Classify ore bodies

4.1.6 Describe comminution processes
4.1.7 Describe hydro metallurgical processes (leaching and electrolytic processes)
4.1.8 Distinguish between base metals (Cu, Ni, Pb, Sn) and precious metals (Au, Pt, Ag)
4.1.9 Describe essential features of smelting furnaces (refractories and construction) e.g. Blast
Furnace, Direct Electric Arc Furnace, Reverberatory Furnace, Pierce-Smith Convertor
4.1.10 Discuss sources of fuel used in the smelting processes listed in objective 4.1.9 above
4.2 MELTING THEORY AND PRACTICE

4.2.1 List the major melting units and the refractories used in them (cupola, crucibles, induction,
arc)
4.2.2 Outline the essential features of the melting units listed above
4.2.3 Identify the sources of energy used in the melting units listed above
4.2.4 Describe the selection and preparation of raw materials used in the melting units listed
above
4.2.5 List the types of moulds in solidification
4.2.6 Discuss the solidification of metals
4.3 METAL FORMING PROCESSES
4.3.1 Describe the following metal casting processes:

sand, die, continuous, centrifugal and investment.
4.3.2 Explain the following bulk deformation processes: rolling, forging, extrusion and drawing.
4.4 JOINING PROCESSES AND TESTING METHODS

4.4.1 Describe the safety precautions to be taken in joining processes
4.4.2. State types of joints
4.4.3 Describe the different joining processes; brazing, soldering, welding, adhesive bonding and
mechanical assembling/ riveting
4.4.4 Identify sources of heat used in brazing, soldering and welding
4.4.5 List the types of filler metals and fluxes used in joining processes
19
4.4.6 Describe the physical (destructive and non-destructive) tests performed on various test
pieces
 Destructive tests e.g ; tensile, compression, hardness, fatigue, creep and impact testing
 non-destructive tests e.g ; liquid dye penetrant, magnetic particle inspection, ultrasonic
testing and radiography
4.4.7 Elaborate on the various chemical analysis performed on test pieces
4.4.8 Describe the types of samples and sampling techniques
4.5 PRINCIPLES OF HEAT TREATMENT
4.5.1 Explain principles of heat treatment
4.5.2 Classify heat treatment processes e.g. annealing, normalizing, hardening and tempering
4.5.3 Identify the types of heat treatment furnaces based on the process (batch/continuous) and
type of energy used.
4.5.4 List the quenching media used in heat treatment processes.
PRACTICALS
Carry out the following pacticals:
(a) Identify ores from the fields
(b) Carry out laboratory chemical analysis
(c) Perform leaching tests under varying conditions such as pH, temperature, lixiviant
concentration, grind /ore size, pressure, oxygen concentration
(d) Melt soft metals
(e) Mould preparation and demonstrate sand casting processes
(f) Prepare samples for physical, metallographic and chemical analysis
(g) Demonstrate a joining process such as soldering, brazing, welding and riveting.
(h) mechanical tests
(i) non-destructive tests
(j) Heat treatment processes e.g. annealing, normalising, case hardening and
quenching
20
EXAMINABLE MODE OF ASSESSMENT WEIGHTING

SUBJECT WRITTEN CONTINUOUS ASSESSMENT
EXAMINATION 60%
40%
Introduction to 3 hour paper A minimum of 100%
Principles of 2 Assignments 20%
Metallurgy 2 Practicals
336/15/S01 2 Test 20%
6.0 ASSESSMENT SPECIFICATION GRID

TOPIC NO. TOPIC WEIGHTING%
1 PRINCIPLES OF EXTRACTIVE METALLURGY 25
2 MELTING THEORY AND PRACTICE 20
3 METAL FORMING PROCESSES 20
4 JOINING PROCESSES AND TESTING METHODS 15
5 PRINCIPLES OF HEAT TREATMENT PROCESSES 20
TOTAL 100

Avner, S.H. (2011). Metallurgy for Engineering 6th edition. Edward Arnold
Cambridge
Beely, P.R. (2010). Foundry Technology. Butterworth, London
Biswas, A.K.& Davenport,W.G. (2010).Extractive Metallurgy. 8th edition, Pergman. England.
Fathi, H. (2013). An Introduction to Extractive Metallurgy. McGraw Hill, Sydney.
Dutta, S.K.et al.(2018). Extractive Metallurgy: Processes and Application. PHI Learning Pvt
Ltd
21
Raghavan. (2016) Physical Metallurgical: Principles and Practise,3rd edition, PHI
Learning Private Limited, Delhi
Smallman, R.E. &Nagan, A.W.H. (2014). Modern Physical Metallurgy
8thedition.Butterworth-Heinmann, Oxford
Sylvia, J.G (1984) Cast Metals. Butterworth, London
22
SUBJECT: STRUCTURES AND PROPERTIES OF METALS
CODE: 336/18/S02
DURATION: 160 HOURS
1.0 AIM
The aim of the subject is to develop an Assistant Industrial Metallurgical Technician with
the knowledge, skills and attitudes of structures and properties of metals.
By the end of the course the student(s) should be able to:-
2.1 identify the structure, properties and characteristics of metals.

2.2 distinguish properties of pure metal from those of alloys
2.3 construct binary equilibrium diagrams
2.4 discuss the solidification theory
2.5 explain the basic stages of metallography and the use of metallurgical
microscopes
3.0 TOPICS
 CRYSTALLINE STRUCTURE OF CAST METALS
 PURE METALS AND ALLOYS
 PHASE DIAGRAMS
 SOLIDIFICATION THEORY
 METALLOGRAPHY
4.0 CONTENT
4.1 CRYSTALLINE STRUCTURE OF CAST METALS
4.1.1 Classify the classification of elements into three groups i.e. metals, metalloids
and non – metals.
4.1.2 List the characteristic properties of metals, metalloids and non-metals
23
4.1.3 Relate metallic bonding, covalent bonding, ionic bonding and Van der Waal
forces to structure of cast metals.
4.1.4 Describe the characteristics of a pure metal and that of an alloy.
4.1.5 Define a crystal
4.1.6 Define a unit cell and develop the concept to visualise:

- The atomic arrangement that exist
- The long-range order that is present along various directions and planes.
4.1.7 Identify the ordering patterns (called lattice) that are encountered in simpler
metals specifically face centred cubic (fcc), body centred cubic(bcc) and
hexagonal close packed(hcp) and also other patterns such as bet.
4.1.8 Describe and sketch types of crystal structure found in cast metals
- bcc
- fcc
- hcp
4.1.9 Determine and sketch crystallographic planes and direction and the related
miller indices.
4.1.10 Carry out calculations relating to:
- atomic radii
- lattice constants
- atomic packing factors
- densities
4.1.11 Calculate the angle between planes or directions
4.1.12 Calculate the interplanar spacing dhkl in cubic systems
4.2 PURE METALS AND ALLOYS
4.2.1 Describe the cooling pattern of a pure metal and that of an alloy.
4.2.2 Describe the time-temperature graph of a pure metal during cooling
4.2.3 Differentiate between equilibrium cooling and super cooling
4.2.4 Show the effect of alloying on the range of solidification temperature by means of
alloying curves.
24
4.2.5 Draw a graph from the results in (4.2.4) of solidification temperature
4.2.6 Describe the effects on the following properties upon the addition of alloying
elements to a pure metal: electrical, and thermal conductivity, tensile strength,
ductility, hardness, corrosion resistance and colour.
4.2.7 Define solid solution alloys and describe the unsaturated, saturated and super
saturated conditions.
4.2.8 Differentiate between interstitial and substitutional solid solubility.
4.2.9 Explain the intermetallic /intermediate alloy phase compound and its properties.
4.2.10 Explain the Hume- Rothery rules of substitutional solid solubility.
4.3 PHASE DIAGRAMS
4.3.1 Define a phase, components, liquidus and solidus.degree of freedom and explain
the phase rule
.
4.3.2 Explain the use of phase diagrams.
4.3.3 Compare and contrast the one component system and the binary alloy system.
4.3.4 Describe the following methods that are used to construct equilibrium phase
diagrams: thermal analysis, metallographic and X – ray diffraction.
4.3.5 Illustrate the binary alloy system with reference to: -
i. two components completely soluble in the liquid and solid states.

ii. two components soluble in the liquid state and completely insoluble in
the solid state (displaying eutectic),
iii. two components completely soluble in the liquid state, but only
partially soluble in the solid state (also shows a eutectic)
iv. the peritectic reaction,
v. two components partly soluble in liquid state, the monotectic reaction,
vi. transformation in the solid state i.e. allotropy and polymorphism, the
eutectoid reaction and the peritectoid reaction
vii. Intermediate phases,
4.3.7 Interrelate the basic types of binary alloy systems.
4.3.8 Use the lever rule to calculate phase proportions.
25
4.4 SOLIDIFICATION THEORY

4.4.1 Define homogeneous nucleation and heterogeneous nucleation.
4.4.2 Describe the formation of nuclei in liquid pure metal and alloy system.
4.4.3 Describe dendritic growth of crystals within solidifying metal.
4.4.4 Identify the presence of dendrites by examining microstructures.
4.4.5 Describe the formation of grain boundaries.
4.4.6 Discuss the effects of an alloy of non equilibrium cooling of a solution alloy
4.4.7 Discuss coring, segregation and porosity cast alloy system
4.4.8 Describe homogenisation by diffusion.
4.5 METALLOGRAPHY
4.5.1 Define the term metallography

4.5.2 Distinguish between macro and micro examination
4.5.3 Select suitable specimens for micro-examination
4.5.4 Prepare the surface of selected specimens for examination
4.5.5 Discuss the necessity to etch the surface of the specimen
4.5.6 Identify components of a metallurgical microscope
4.5.7 Distinguish between resolution and magnification of an optical system (the

metallurgical microscope)
4.5.8 Demonstrate the use of the metallurgical microscope using a variety of

magnifications
4.5.9 Examine and evaluate the prepared specimen structures
PRACTICALS
 Construct equilibrium phase diagrams from given information.

 Identify the presence of dendritic structures in Fe – C specimens.
 Identify and measure macro defects using appropriate instruments.
 Prepare the surfaces of selected specimens for micro-examination
26

SUBJECT WRITTEN CONTINUOUS ASSESSMENT
EXAMINATION 60%
40%
Structures and 3 hour paper A minimum of 100%
Properties of Metals 2 Assignments 20%
336/15/S02 2 Practicals
2 Test 20%
TOPIC NO. TOPIC WEIGHTING %

1 CRYSTALLINE STRUCTURE OF CAST 20
METALS
2 PURE METALS AND ALLOYS 15
3 PHASE DIAGRAMS 25
4 SOLIDIFICATION THEORY 20
5 METALLOGRAPHY 20
TOTAL 100
Avner, S.H. (2012). Metallurgy for Engineering 6th edition. Edward Arnold
Cambridge
Beely, P.R. (2010). Foundry Technology. Butterworth, London
Biswas, A.K.& Davenport, W.G. (2010). Extractive Metallurgy. 8th edition, Pergman.
England.
Dutta, S.K.et al.(2018). Extractive Metallurgy: Processes and Application. PHI Learning Pvt
Ltd
Fathi, H. (2013). An Introduction to Extractive Metallurgy. McGraw Hill, Sydney, London.
27
John, V.B. (2009). Understanding Phase Diagrams. McMillan

Raghavan. (2016) Physical Metallurgical: Principles and Practise,3rd edition, PHI
Learning Private Limited, Delhi
Smallman, R.E. &Nagan, A.W.H. (2014). Modern Physical Metallurgy 8thedition. Butterworth
-Heinmann, Oxford
Sylvia, J.G. (2014) Cast Metals. Butterworth, London
28
SUBJECT: MATHEMATICS
CODE : 360/18/S04
DURATION: 120 HOURS
1.0 AIM
The aim of the subject is to equip the trainee with the knowledge, skills and attitudes of
mathematics.
At the end of the subject, the graduate will be able to: -

2.1 solve problems in different topics
2.1 apply the mathematical problem-solving skills and knowledge to their fields of
work.
3.0 TOPICS
Indices and Logarithms

Algebraic Manipulation of
Exponential and Logarithmic
Functions
Quadratic Equations
Coordinate Geometry
Trigonometric Function
Error Analysis
Calculus
Integration
Statistics and Probability
4.0 THEORY
4.1. Indices and Logarithms
4.1.1 Positive, negative and zero exponents.

4.1.2 Operations with exponents leading to logarithmic functions.
4.1.3 Laws of logarithms such as logx (a x b), logx (a/b), logx am; Napemia logarithms.
4.1.4 Computation using logarithms in problems involving pH.
4.2 Algebraic Manipulation of Exponential and Logarithmic functions
4.2.1 Graphical representation of ex and ln x.

4.2.2 Solving equation involving ex and ln x.
4.2.3 Application to radioactivity and bacterial growth.
29
4.3 Quadratic equations
4.3.1 Solving quadratic equations by using completing square method (include example
on perfect square functions).
4.4 Coordinate geometry
4.4.1 Linear equations of the form y = mx + c.

4.4.2 Linear graphs and slopes.
4.4.3 Finding co-ordinates of intersection of diagonals of polygons such as

parallelograms, rhombus and squares.
4.4.4 Finding distance between two points.
4.4.5 Finding areas under the graphs of linear functions.
4.4.6 Finding areas of triangles using the appropriate formula.
4.5 Trigonometric functions
4.5.1 Introduction to trigonometric ratios.

4.5.2 Algebraic manipulation of trigonometric identities such as (Sin (A
B), Cos (A B), Sin 2A, Cos 2B etc.
4.5.3 Factor formulas
4.5.4 Graphical representation of Sin x, Cos x and Tan x, descriptive
and mathematical interpretation of phase and amplitude.
4.6 Error analysis
4.6.1 Precision, accuracy

4.6.2 Significant figures and rules of computation.
4.6.3 Errors determination from instruments.
4.6.4 Addition and subtraction of factors with errors.
4.6.5 Multiplication and division of factors with errors.
4.7 Calculus
4.7.1 Differentiation:
- Introduction to differentiation – First Principles (differentiation);

application in finding gradient of a tangent at a point in a curve.
- Product rule, quotient rule and exponent rule in differentiation.
- Differentiation of simple fractional functions.
- Differentiation of function of a function (including exponential and
logarithmic function)
4.8 Integration
4.8.1 Introduction to integration as the reverse of differentiation (Knowledge
30
on finding areas by integration is essential in order to understand the

application)
4.8.2 Definite and indefinite integration of simple functions such as (acn + bkn-1 + C) is
essential; n = 1, 2, .... an integer.
4.8.3 Integration of function of a function such as (ax + b)n where n  3 is essential.
4.8.4 Integration of simple exponential and trigonometric functions such as Asin
and
4.9 Statistics and probability
4.9.1 Collection and classification of raw data
4.9.2 Representation of data in tabular and graphical forms. (Histogram, cumulative

frequency curves etc).
4.9.3 Standard deviation, and variance.
4.9.4 Data analysis and descriptive statistics; measures of central

tendency for grouped and ungrouped continuous data or discrete data e.g. mean,
mode and median.
4.9.5 Definition of probability: simple problems representing the problem in tree-

diagrams and graphical forms (such problems with aims and die).
1. Bostock and Chandler (2018) Pure Mathematics I Oxford University Press

2. Crawshan J. & Chambers J. (2014) A concise Course in Advanced Statistics 4th
Edition, Amazon
ASSESSMENT SCHEME

SUBJECTS WRITTEN COURSEWORK
40% 60%
Mathematics 3 hour paper A minimum of 100%
360/S04 2 Assignments 20%
2 Practicals
2 Test 20%
EXAMINATION FORMAT
31
A 3 hour paper will be written at the end of course as follows: -
SECTION A:
Candidates to answer all questions (40 marks)
SECTION B:
Candidates to answer any three questions from the given four or five questions
(60 marks)
32
SUBJECT: PHYSICS
DURATION: 200 HOURS
1. AIM
The aim of this subject is to equip the trainee with the knowledge, skills and attitudes of
the principles and techniques of physics.
2. LEARNING OUTCOMES
By the end of the course the trainee should be able to:-

2.1 record accurate, precise and reliable measurements from various instruments.
2.2 Calculate scalar and vector quantities
2.3 Explain the thermal properties of matter
2.4 Demonstrate the mechanical properties of matter
2.5 Explain generation of electricity from various sources
2.6 Explain the generation and effect of nucleicproperties.
1. TOPICS
Quantities and Units of Measurement

Mechanics
Thermal Properties of Matter
Mechanical Properties
Waves and Optics
Electricity and Magnetism
Electronics
Atomic and Nuclear Structure
Introduction to nanotechnology
4.0 THEORY
4.1 QUANTITIES AND UNITS OF MEASUREMENT
4.1.1 Distinguish between basic and derived SI units

4.1.2 Check the consistency of equations using dimensional analysis.
4.1.3 Convert measurements between the SI (MKS) and other systems like the Metric
(cgs) system.
4.1.4 Record correctly, Vernier, micrometer analogue, digital and graphic displays e.g.
CRO.
4.1.5 Device methods to carry out accurate, precise and reliable measurements in
experimental work.
33
4.1.6 Evaluate the uncertainty in the termination of a quantity from empirical data.
4.1.7 Describe calibration, log sheet generation and calibration report
4.2. MECHANICS
4.2.1 Differentiate between scalar and vector quantities

4.2.2 Apply displacement, velocity and acceleration in kinematics.
4.2.3 Apply the equations for motion. (s = ut +½ at 2 and v2 = u2 + 2as, for motion under
constant acceleration.
4.2.4 Interpret displacement – time, velocity – time and acceleration –time, graphs.
4.2.5 Analyse motion in a plane under freefall using the rectangular components of
velocity and acceleration.
4.2.6 Apply Newton’s laws of motion.
4.2.7 Apply the principles of conservation of momentum and energy when analysing
head-on collisions of bodies.
4.2.8 Apply moment of a force, torque and a couple in rigid bodies and structures.
4.2.9 Describe the desirable and undesirable effects of friction in systems and machines.
4.2.10 Show the relationship between energy and work under the gravitation field.
4.2.11 Calculate angular velocity, centripetal free and acceleration and describe the
application in centrifuges.
4.3. THERMAL PROPERTIES OF MATTER
4.3.1 Describe how a temperature scale is based on a property that is a function of

temperature e.g. the Celsius scale uses the ice and steam points.
4.3.2 Compare the range, sensitivity and accuracy of thermometers based on thermometric
properties
4.3.3 Relate the thermodynamic; absolute scale to the mean kinetic energy of particles in a
body.
4.3.4 State the triple point temperature of water
4.3.5 Interconvert Celsius and Kelvin.
4.3.6 Determine specific latent heat and heat capacity of materials using the method of
mixtures and heating effect of a current.
4.3.7 Describe the models and applications of heat transfer by conduction, convection and
radiation
4.3.8 Outline how thermal expansion of solids is applied in thermostats
4.3.9 Apply the equation of state of an ideal gas: PV = nRT.
4.4. MECHANICAL PROPERTIES OF MATTER
4.4.1 Use the kinetic – particle theory of matter to explain the mechanical properties of
matter in the solid, liquid and gas phases.
4.4.2 Use Hooke’s Law to define the stiffness elasticity and strength of a solid material.
4.4.3 Define Young’s; modulus of elasticity with E =  /  where J = stress and 
= strain.
34
4.4.4 Calculate stress, strain, forces and deformation of bodies under compressive,
tensile and shearing forces.
4.4.5 State and apply Archimedes principle e.g. hydrometer.
4.4.6 Show that the pressure due to a liquid of density  at a depth h
p = ρgh.
4.4.7 Apply Pascal’s principles in hydraulic systems barometres and manometers.
4.4.8 Use the principle of conservation of energy to derive the Bernoulli equation.
P+ ½ ρv2 + ρgh = constant for an ideal fluid
4.4.9 Distinguish, with illustrations of streamlines, between laminar and turbulent flow
4.4.10Describe the principles of operation of the filter, pump, carburetor, venturimeter
and pitot tubes.
4.4.11Explain the nature and effects of surface tension, capillarity and viscosity
4.4.12Describe the origin of pressure due to a gas and its applications using the gas
laws
4.5. WAVES AND OPTICS
4.5.1 Cite examples of transverse and longitudinal wave motion and show their
difference
4.5.2 Use diagrams to define wavelengths λ amplitude (γ), period T and phase  of a
wave motion
4.5.3 Apply the equations: -
- c= f
- y (t) = A sin (wt ±  )
4.5.4 State that a source of sound must be vibrating in a medium
4.5.5 Explain how beats and standing waves are created using the principle of
superposition.
4.5.6 Define the decibel dß, the unit for sound levels
4.5.7 Describe how diffraction of light slits and gratings forms fringes in the
spectrophotometer.
4.5.8 Recall and use the laws of
- Reflection and
- Refraction
4.5.9 Draw ray diagrams to show how images are formed in a plane mirror, magnifying
glass camera, microscope
4.5.10 Recall Snell’s law and use it to determine the critical angle of a material.
4.5.11 Explain why an electron microscope has higher resolution than an optical
microscope
4.6 ELECTRICITY AND MAGNETISM
4.6.1 Describe how a body is charged by friction and induction.

4.6.2 Describe the configuration of an electric field using lines of force.
F
4.6.3 Define electrified strength E =
q
35
4.6.4 Explain the charging and discharging of parallel plate capacitor with
and without a dielectric material.
4.6.5 Calculate the capacitance, charge, potential difference and energy store
and the simple capacitor.
4.6.1 Calculate pds, circuit resistance, power and energy in circuit elements.
4.6.7 Explain the principles of the potential divider, potentiometer and
Wheatstone bridge.
4.6.8 Charge sensitivity of voltmeters and ammeters using series and shunt
resistors
4.6.9 Explain how a torque is created in the electric motor and moving coil
meter (d’Arsonval movement)
4.6.12 Outline the principle of operation of a mass spectrometer Geiger
Muller tube, flame detectors
4.6.13 Recall and apply Faradays and Lenz’s laws in the transformer, dynamo and
alternator inductor
4.6.14 Explain the heating, chemical, lighting and magnetic effect of current in the
laboratory
4.6.15 Explain why electric power is generated and distributed as A.C.
4.7 ELECTRONICS
4.7.1 explain the electrical properties of metals, semiconductors and insulators using
the bond model of electrons in solids
4.7.2 Describe how doping is used to fabricate P-type and N-type semiconductor
material
4.7.3 explain use of the I – V characteristics of a P- N junction to act as a rectifier i.e.
non-Ohmic.
4.7.4 Draw half –wave and full-wave rectifier currents and compare their output
waveforms with CRO
4.7.5 Outline how capacitors are used in smoothing rectified DC and Zener diode
regulation of the output using the CRO to investigate the action of each device
4.7.6 Draw circuit symbols for NPN and PNP transistors showing the biasing, input and
output ports of configuration.
4.7.7 Explain how the transistor can be used as an amplifier or a switch
4.7.8 Identify four/ five band resistors (not capacitors and inductors) using colour code
4.8. ATOMIC AND NUCLEAR STRUCTURE
4.8.1 explain the characteristic atomic absorption and emission spectra of elements
using the Bohr model
4.8.2 Describe radioactive decay using nuclear reaction equations for αβ and γ emission
4.8.3 State and apply the radioactive decay law.
dN
=- N
dt
4.8.4 Outline the use of radioactive materials in dating rock and fossils, tracing,
medicine, biology and engineering, radiography and radiotherapy.
36
4.8.5 Describe how x-rays are generated and their uses in radiography and
crystallography.
4.8.6 State the hazards associated with ionising radiations and the precautions that must
be taken
4.8.7 Relate the changes of radiation to energy (frequency) charge and mass.
4.8.8 apply the equation for attenuation of radiation, N = No e-λt
4.9 INTRODUCTION TO NANOMATERIALS

4.9.1 define the term nanotechnology
4.9.2 describe the brief history of nanotechnology
4.9.3 discuss the challenges of nanotechnology
4.9.4 Describe the properties of nanomaterials

TOPIC WEIGHT
1 Quantities and Units of Measurement 10
2 Mechanics 10
3 Thermal Properties of Matter 15
4 Mechanical Properties 15
5 Waves and Optics 10
6 Electricity and Magnetism 15
7 Electronics 10
8 Atomic and Nuclear Structure 10
9 Introduction to nanotechnology 5
TOTAL 100
6.0 SUGGESTED REFERENCE BOOKS
Duncan, T. and Kennett, H. (2000). Advanced physics. London: John Murray.

Bowen-Jones, M. and Homer, D. (2014). Ib Physics Online Course Book 2014. Oxford Univ Pr.
Crundell, M. (2014). Cambridge International AS and A Level Physics 2nd ed. Hodder
Education.
6.ASSESSMENT SCHEME

40% 60%
Physics 3 hour paper A minimum of 100%
360/S06 2 Assignments 20%
2 Practicals
2 Test 20%
37
Structure of Question Paper

A three-hour paper will be written at the end of the course with the following
structure.
1. Section A (40 marks)
Short answer structured questions. Candidates to answer ALL questions
2. Section B (60 marks)
5x20 mark structured questions or essays. Candidates to attempt ANY three
38
SUBJECT: LABORATORY SAFETY AND PRACTICE
CODE: 360/18/S07
DURATION: 100 HOURS
1.0 AIM:
The aim of this subject is to equip the trainee with the knowledge, skills and attitudes of
laboratory safety practice.
At the end of the course, the graduate should be able to: -
2.1 Describe basic laboratory rules, fundamental concepts and skills

2.2 Identify risk and hazards associated with chemicals and safety at work places
2.3 explain the laboratory activities legal framework.
2.4 Outline function of different laboratories
2.5 Discuss handling, classification and storage of toxic substances
2.6 Perform housekeeping in the laboratory
2.7 handle appropriately chemicals, biological specimens, tools and equipment
2.8 apply fire emergency procedures in fire outbreak.
2.9 Carry out first aid procedure
3.0 TOPICS
Basic – Rules Fundamental Concepts and Laboratory Skills
Safety at Work Places
Technicians and the Law
Safety Aspects of Designing Laboratories
Industrial and Laboratory Health
Laboratory Records and Waste Management
Care Handling and Storage
Tools and Equipment
Fire Safety
First Aid
39
4.0 THEORY
4.1. BASIC-RULES FUNDAMENTAL CONCEPTS AND LABORATORY SKILLS
4.1.1 explain laboratory code of conduct, corrosive and toxic substance which react
with water, flammable solvents and gases, solid carbon dioxide and liquefied
gases, mercury handling and carrying Winchester.
4.1.2 Explain the use of fume cupboards, safety screens and personal protection
clothing and equipment
4.1.3 Weighing: methods of weighing and types of balances.
4.1.4 Volumetric glassware: types, grading, use, cleaning and calibration of volumetric
glassware.
4.1.5 Perform house-keeping: disinfect work area, setting up equipment
4.1.6 Identify hazards and risks associated with acids, bases, flammables, radioactive
materials and handling of various instruments
4.2 SAFETY AT WORK PLACES
4.2.1 Identify hazards and associated risks

4.2.2 Analyse how hazards and risks are going to affect the user and the environment
4.2.3 describe causes and types of injuries: Injuries with bleeding, without bleeding,
injuries due to over exposure.
4.2.4 Describe the cost implications of work places injuries:
4.2.5 Give an insight into the material, human and time costs of accidents at work
places.
4.2.6 report and record accidents: analysis of accident data and determination of causes
4.2.7 describe use of rules, regulations and statutes at work places.
4.3 TECHNICIANS AND THE LAW (NOTE THAT THE LAWS CHANGE FROM
TIME TO TIME)
4.3.1 describe the relevant legal framework of laboratory activities in respect of the
themes of:
 Health and Safety at Work Act, chapter 12
 Factories and Works Act, chapter 283
 Pneumoconiosis Act, chapter 327
 The Explosives Act, chapter 307
4.3.2 describe purchasing procedures of duty-free alcohol.
4.4 SAFETY ASPECTS OF DESIGNING LABORATORIES
4.4.1 Function
- list different types of laboratories (laboratory built for a specific function).
40
4.4.2 Location
- discuss the significance of site choice and location of laboratories with

respect to the rest of the plant.
4.4.3 Capacity
- explain the importance of safe areas allocation to individuals and

equipment in a laboratory.
4.4.4 Ventilation
- explain the importance, advantages and disadvantages of natural

and artificial ventilation.
- identify the times to use fans and fume cupboards.
- indicate the positioning of fans on ducts.
4.4.5 Lighting
- discuss the importance, advantages and disadvantages of natural and

artificial light.
- describe the effect of buildings orientation on the availability of
natural light.
- choose between fluorescent and filament type of lamps
- discuss the effects of lighting on people, buildings and equipment.
- describe the use of lighting conductors and earthing.
4.4.5 Floors
- select the appropriate floor material for different types of laboratories.

- describe the importance of non-slippery floors.
4.4.6 Layout
- discuss floor markings and equipment layout.

- secure equipment to floors and benches.
- discuss the use of separating different activities.
4.4.7 Noise and Vibrations
- discuss the harmful effects of noise and vibrations on human beings and
on equipment
- discuss the reduction of these in the laboratory
4.4.8 Work Benches
41
- describe the advantages and disadvantages of using concrete, wood

metal and polymer work surfaces.
4.4.9 Drains
- Discuss the advantages and disadvantages of using porcelain and plastics

in the construction of drains.
- maintain drains.
4.4.10 Power
- Discuss the hazards associated with sources of power (batteries, means).

- Discuss the necessity of installing single and three phase power
supply points.
4.4.11 Gas
- Describe the safe use of fuel gases.
4.4.12 Water
- Discuss the need for the installation of different sizes and types of water
supplies.
- State the need to install drinking water points.
4.5 INDUSTRIAL AND LABORATORY HEALTH
4.5.1 Routes of Entry
- Discuss how toxic substances enter the body by ingestion, injection, skin
absorption and inhalation.
4.5.2 Discuss the classification of toxic substances as follows.
- Irritants
- Systemic poisons that affect particular systems
- Depressants and narcotics with temporary effects
- Asphyxiates which cause suffocation
- Carcinogens which cause cancer
- Teratogens which affect the foetus
- Mutagens, which affect the genes.
4.5.3 Outline the factors to be considered in the storage of chemicals.

- poisons
- flammable substances
- radioactive substances
42
4. 5.4 Effects of Radiations

- Outline the sources of ionizing radiations
- Describe methods of disposal of radioactive material
- Understand the environmental impact of radioactive waste.
4.6 LABORATORY RECORDS AND WASTE MANAGEMENT
4.6.1 Stock management

- Demonstrate the following: stock taking, stock receiving, stock storage and stock
issuing
4.6.2 Identification
- explain the importance of labelling.

- describe methods of labelling glassware and equipment
- explain the importance of sign posters their use.
- describe the importance of colour codes.
- describe colour codes used as indicators of toxicity of chemicals and pesticides.
-describe colour codes used in the wiring of three phase and single-
phase appliances.
- describe the colour codes used in the identification of compressed gas cylinders.
-describe the colour codes used for service supplies
- electricity
- fuel gas pipes
- cold water
- hot water
- steam
- acetylene
- vacuum.
4.6.3 Waste management
- outline types waste generated in the laboratories

- outline handling of different waste (solid, liquid (spillages) and gases.
- explain the use of different waste bins.
- Outline conditions for waste management
- select appropriate waste disposal procedure
4.7 CARE, HANDLING AND STORAGE
4.7.1 Biological Specimens
- describe the storage of biological specimens.

- explain the handling of laboratory animals i.e. rabbits, rats, mice, guinea
pigs, primates, insects e.g. locust.
43
- maintain laboratory animal houses.

- outline the law relating to the use of Laboratory animals (Humane killing)
4.7.2 Tools and Equipment
- demonstrate the care and use Vernier calipers, micrometers, balances, volumetric
glassware, multimeters, microscopes, recorders, cameras, platinum ware
autoclaves, centrifuges and dissecting instruments.
4.8 FIRE SAFETY
4.8.1 Precautions
- describe precautions to be taken in the prevention of fires
4.8.2 Fire Emergency
Explain the following: -

- action to take on discovering a fire.
- firefighting.
- evacuation procedures.
4.8.3 Fire Fighting
- describe the use of the fire triangle.

- classify fire extinguishers used according to the type of flammable
material involved in the fire
4.8.4 Electrical Equipment
-describe effects of electric current

- wire correctly a 13 A plug
- differentiate single and 3 phase supplies.
4.8.5 Using Mechanical Equipment
- demonstrate the of cause fires by friction

- demonstrate generation of static electricity.
4.9 First Aid
4. 9.1 Equipment
- list the contents of first aid boxes.

- explain the positioning of first aid box, eye wash station and emergency
shower.
- desribe the importance of first aid charts.
44
4. 9.2 Priorities
- explain action to be taken on discovering a casualty.

- describe the importance of knowing emergency telephone numbers.
- describe the procedure when attending to a casualty.
4. 9.3 Performance
- describe how to attend to fractures, bleeding, burns and scalds, poisons,

shock and unconsciousness.
- apply methods of artificial respiration and heart massage.
5.0 SPECIFICATION GRID
TOPIC WEIGHT
1 Basic – Rules Fundamental Concepts and Laboratory Skills 13
2 Safety at Work Places 11
3 Technicians and the Law 9
4 Safety Aspects of Designing Laboratories 8

5 Industrial and Laboratory Health 8
6 Laboratory Records and Waste Management 11
7 Care Handling and Storage 9
8 Tools and Equipment 11
9 Fire Safety 10
10 First Aid 10
100
REFERENCES
1. Diberardins L.J, Baum J.S (2013).Guidelines for laboratory design, Health, Safety and
environmental considerations, 4th Edition. John Wiley & Sons, Inc.
2. Manuele F. A (2013).On the Practice of Safety, 4th Edition. John Wiley & Sons, Inc
3. Scangio D (2016). Complete Guide to Laboratory Safety. HCPro a division of BLR.
4. Pastry J. (2015). Clinical Laboratory Science Review: A Bottom line approach,5th
Edition. Louisiana State University Health Sciences Centre Foundation.
5. Furr K. (2015). Handbook of Laboratory Safety, 5th Edition. CRC Press .Boca Rotan.
45
ASSESSMENT SCHEME

40% 60%
Laboratory Safety and 3 hour paper A minimum of 100%
Practice 2 Assignments 20%
360/S07 2 Practicals
2 Test 20%
46
SUBJECT: COMMUNICATION SKILLS
CODE: 356/19/S05
DURATION: 80 HOURS
1.0 AIM
By the end of the course the graduate should be able to apply communication skills and
development for effective dissemination of information.
By the end of the course the graduate should be able to

2.1 communicate at all level in verbal and other forms of communication as relevant
to industry.
2.2 describe organisational structure
2.3 draft business letter
2,4 exercise etiquette on the phone
2,5 produce a report
3.0 TOPICS
INTRODUCTION TO COMMUNICATION
BUSINESS COMMUNICATION
MANAGEMENT COMMUNICATION
BUSINESS LETTER
INTERVIEWS
TELEPHONE COMMUNICATION
MEETINGS
REPORT WRITING
COMPREHENSION, SUMMARY AND USE OF ENGLISH
COMMUNICATION PRACTICALS
4.0 CONTENT
4.1 INTRODUCTION TO COMMUNICATION
4.1.1 Discuss the following classification of communication
- Interpersonal communication
- Intrapersonal communication
- Mass communication
47
4.1.2 Explain the communication theory

4.1.3 Discuss the models of communication
4.1.4 Discuss verbal and non-verbal communication
4.1.5 Describe what communication breakdown is
4.2 BUSINESS COMMUNICATION
4.2.1 Discuss the structure of business organization under the following headings
- Shareholders
- Board of directors
- General Manager
- Executives
- Staff and functions of different departments
4.2.2 Discuss customer care

4.2.3 Discuss Public Relations
4.3 MANAGEMENT COMMUNICATION
4.3.1 Discuss the structure and lines of communication

4.3.2 Explain the advantages and disadvantages of informal communication
4.3.3 Discuss the role of the workers committee and their relationship with
management and the labour movement.
4.4 BUSINESS LETTER
4.4.1 Classify business letters as person to firm, firm to person and firm to firm.
4.4.2 Discuss the layout of a business letter
4.4.3 Discuss the following types of letters
- Enquiry, request and response letter

- Quotation letters
- Order letters and acknowledgement letters
- Complaint and adjustment letter
- Application letter
- Curriculum vitae
- Memorandum
4.5 INTERVIEWS
4.5.1 Discuss the following forms of interviews:
- Appraisal
- Promotion
- Grievance
48
- Reprimands and disciplinary

- Dismissal and voluntary
- Selection
4.6 TELEPHONE COMMUNICATION
4.6.1 Discuss the correct usage of the telephone

4.6.2 Familiarize with various telephone systems
4.6.3 Give the International Phonetic Alphabet
4.7 MEETINGS
4.7.1 Describe the following types of meetings:
- Formal
- Committee meetings
- Command meeting
4.7.2 Prepare notices, agenda and minutes of meetings

4.7.3 Describe how meetings are conducted
4.7.4 Discuss the role of the Chairperson, Secretary, Treasure and Committee members
4.8 REPORT WRITING
4.8.1 Describe how the following reports are written
- Progress/routine
- Examination /investigation
- Recommendatory
- Accident report
4.8.2 Explain the basic concepts in project writing.
4.9 COMPREHENSION, SUMMARY AND USE OF ENGLISH
4.9.1 Demonstrate the ability to pick out important facts

4.9.2 Discuss language acquisition and usage
4.9.3 Demonstrate the ability to read and comprehend
4.9.4 Avoid linguistic abuse
4.9.5 Apply style and tone accordingly
4.9.6 Use business vocabulary
SUGGESTED COMMUNICATION PRACTICALS
Carry out debates on the following topics:
49
- The role of the international organizations in the development of the third

world countries
- Perform dramas on AIDS
- The advantages of employing a Public Relations Officer in an
Organization.
Present a five-minute impromptu speech
Present a ten-minute prepared speech

TOPIC WEIGHT
1 INTRODUCTION TO COMMUNICATION 15
2 BUSINESS COMMUNICATION 15
3 MANAGEMENT COMMUNICATION 10
4 BUSINESS LETTER 15
5 INTERVIEWS 10
6 TELEPHONE COMMUNICATION 10
7 MEETINGS 10
8 REPORT WRITING 5
9 COMPREHENSION, SUMMARY AND USE OF ENGLISH 10
TOTAL 100
EXAMINABLE SUBJECTS MODE OF ASSESSMENT WEIGHTIN

WRITTEN COURSEWORK G
40% 60%
5. Communication Skills 3 hour paper A minimum of 100%
2 assignments 20%
2 practicals 20%
2 tests 20%
50
SUBJECT TITLE: FUNDAMENTALS OF INFORMATION TECHNOLOGY
DURATION: 180 HOURS
1.0 AIM
To apply computer skills in banking operations
By the end of the course the student should be able to:

2.1 describe the fundamental hardware components that make up a computer system
and the role of each of these components
2.2 describe the different types of computer software.
2.3 use functions of a computer; switching on, shutting down, basic configuration
2.4 create and manipulate files and folders on a computer
2.5 explain the principles of data communications and computer networks.
2.6 describe the potential threats to computer and information security and suggest
ways of mitigating them
2.7 outline health and safety risks associated with computer usage and suggest
solutions
2.8 outline the uses the Internet in communication, learning and business.
2.9 produce electronic documents using word processing, spreadsheet, database and
presentation software
3.0 TOPICS
Hardware
Software
Computer Management
File management
Data communications and network basics
Security, copyright and legal aspects
Computer ergonomics, health and safety
Internet services
Emerging Technologies
Application software packages
4.0 CONTENT
51
4.1 HARDWARE
4.1.1 Define a computer
4.1.2 Define hardware
4.1.3 Explain categories of computer hardware devices
- Input
4.1.3.1 Describe the following input devices
(keyboard, mouse, trackball, bar code reader, microphone,
scanner, digital camera, web camera, joystick, graphic tablet,
light pen, digitizer, MICR,OCR, OMR, Magnetic stripe reader,
remote control, sensors, touch screen, numeric keypad and
light pen)
4.3.1.2 List areas of application for input devices in 4.1.3.1.
- Processing
4.1.4.1 Describe the following output devices
 monitors – types of monitors (LCD, TFT, LED, Plasma, HD)
 printers – impact and non-impact (laser and desk jet), braille
printers
 plotters
 projectors
4.1.4.2 Identify areas of application of output devices in 4.1.3.1.
- Output
4.1.5.1 Describe the following output devices
 monitors – types of monitors (LCD, TFT, LED, Plasma, HD)
 printers – impact and non-impact (laser and desk jet), braille
printers
 plotters
 projectors
4.1.5.2 Identify areas of application of output devices in 4.1.5.1.
- Storage
4.1.6.2 Describe the following Computer Storage
 Main storage (ROM and RAM)
 backing/ secondary/ external/ auxiliary storage( Hard disk
(internal and external), CDs (CDR, CDRW), DVDs
(DVDWR, DVDR), magnetic tape, memory sticks, Blu-ray
disk, memory cards and flash disks, solid state storage
 online storage (cloud computing)
4.1.6.3 Identify areas of application of storage devices in 4.1.6.1.
4.1.6.4 Differentiate between Main storage and backing storage.
- outline factors to consider when buying computer hardware.
4.1.4 Classify computers according to:
- Historical development
- Purpose
- Size and capacity
52
4.2 SOFTWARE
4.2.1 Define software
4.2.2 Classify computer software
4.2.3 Systems Software
- Explain the main features and functions of
o Operating systems
o Utility software
o Development software
- Explain multiprocessing, multiprogramming, multitasking,
timesharing
4.2.4 Application Software and their uses.
- Word Processing
- Spreadsheet Processing
- Database Processing
- Presentation Application
- Desktop publishing Application
- Multimedia Applications
4.2.5 Evaluate sources of software
- Off-the-shelf
- In-house
- Freeware and shareware
- Outsourcing
4.2.6 Outline criteria for selecting application software
4.3 COMPUTER MANAGEMENT

4.3.1 Operate the computer, starting, restarting and shutting down.
4.3.2 View computers basic system information e.g. operating system, processor
type, RAM and speed.
4.3.3 Set-up desktop configuration, screen, background options etc.
4.3.4 Format secondary storage devices
4.3.5 Use the help facility
4.3.6 Outline the duties of data processing personnel
4.4 FILE MANAGEMENT

4.4.1 Create folders and icons.
4.4.2 Work with icons, windows, directories/folders.
4.4.3 Move, copy and delete files and folders.
4.4.4 Print management
 Print from an installed printer
 Change default printer from the printer from the printer list.
 View print jobs and progress.
4.4.5 Define database
4.4.6 Differentiate between traditional file system and database system
4.4.7 Discuss database models (network, relational, hierarchical)
53
4.4.8 Explain file organisation methods
4.5 DATA COMMUNICATIONS AND NETWORK BASICS

4.5.1 Define data communication and computer networks
4.5.2 State advantages and disadvantages of using computer networks
4.5.3 Outline data transmission media and connectivity devices
4.5.4 Explain data transmission modes (simplex, half duplex, full duplex)
4.5.5 Discuss network types and topologies
- LAN, MAN, WAN
- Star, bus, ring, mesh, hierarchical
4.6 SECURITY, COPYRIGHT AND LEGAL ASPECTS

4.6.1 Outline threats to computers systems and ways of preventing them
4.6.2 Define data security
4.6.3 Computer crime
- Define computer crime
- Identify types of computer crime
- Suggest possible measures to combat computer crime
4.6.4 Malicious software
- Define malicious software
- Identify types of malicious software
- Explain how malicious software spreads
- Suggest measures against malicious software
- Outline symptoms of malicious software attack
4.6.5 Copyright and the law
 Explain legal issues,
 Examine software licensing
4.6.6 Handling of personal data
 Explain information privacy issues
 Discuss implications of Data Protection Legislation
 Outline ethical issues in
4.7 HEALTH, SAFETY AND ENVIRONMENT

4.7.1 Outline ergonomic tips for computer users
4.7.2 Describe health effects associated with prolonged and inappropriate
computer use and measures to reduce the effects
4.7.3 Outline the requirements of an ideal computer room environment
4.7.4 List safety precautions when using a computer
4.8 INTERNET SERVICES

4.8.1 Define the term Internet
4.8.2 Outline the advantages and disadvantages of using the Internet
4.8.3 Distinguish between Internet and World Wide Web.
4.8.4 Explain applications of the Internet
4.8.5 Emerging technologies; robotics, GIS, GPS, artificial intelligence, e.t.c
5.0 PRACTICALS
54
5.1 WORD PROCESSING

5.1.1 Load program / Word processor
5.1.2 Create a new document.
5.1.3 Manipulate text
 Insert text
 Copy text
 Delete text
 Move text
 Replace text
 Underline text
 Align text
o Centre
o Left align
o Right align
o Justify
 Embolden text
 Perform drop cap
5.1.4 Perform mail merge
5.1.5 Change line spacing
5.1.6 Change margins
5.1.7 Change font style and size
5.1.8 Find and replace
5.1.9 Insert page numbers
5.1.10 Format document
5.2 SPREADSHEETS PACKAGE

5.2.1 Load the program
5.2.2 Create a spreadsheet
5.2.3 Cursor manipulation
5.2.4 Using the Help facility.
5.2.5 Enter text
5.2.6 Apply/replicate formulae.
5.2.7 Insert columns and rows, delete columns and rows.
5.2.8 Save the spreadsheet (file)
5.2.9 Print spreadsheet or specified window
5.2.10 Retrieve spreadsheet
5.2.11 Insert charts
5.3 DATABASE
5.3.1 Load program
5.3.2 Set up files containing alphabetic and numeric fields within the
record
5.3.3 Enter data
5.3.4 Add records, delete records.
5.3.5 Edit records
5.3.6 Sort records by a key field.
55
5.3.7 Search records by a key field.

5.3.8 Print selected fields.
5.3.9 Create queries and reports
5.3.10 Search on more than one criteria, produce printouts
5.4 PRESENTATION
5.4.1 Load a presentation program.
5.4.2 Create a new slide.
5.4.3 Edit a slide
5.4.4 Add new slides
5.4.5 Create a slide show
5.4.6 Move around slides, delete and edit layout.
5.4.7 Work with Master Slide.
5.4.8 Print a presentation
6.0 SUGGESTED REFERENCE BOOKS
Tremblay J & Burnt R 2015 An Introduction to Computer McGraw-Hill Johannesburg

Science An Algorithmic Book
Approach
Anderson R.G. 1999 Data Processing –
Information and Systems
Doyle S 2000 Information Systems for You Stanley Thorns UK
Publishers
United Nations 2005 @ ease with e-mail: A United Nations/ Paris/New
& Friedrich handbook on using electronic Friedrich Ebert York
Ebert Stiftung mail for NGOs in Foundation
Developing countries
SUBJECT MODE OF ASSESSMENT TOTAL

EXAMINATION CONTINUOUS
WEIGHTING ASSESSMENT
40% 60%
Introduction 3 hour written A minimum of 100%
to examination  2 practical assignments – 20%
Computers theory exam 20%  2 theory assignments – 20%
310/18/S07  2 tests – 20%
3 hour practical
paper practical
20%
56
THEORY
Topic Weighting
Hardware 15%
Software 15%
Computer management 10%
File management 15%
Data Communication and Networks basics 15%
Security, Copyright and Legal Aspects 10%
Ergonomics , Health and Safety 10%
Internet services 10%
TOTAL 100%
PRACTICALS
Topic Weighting
Word Processing 25%
Spreadsheet 25%
Database 25%
Presentation 25%
TOTAL 100%
SUBJECT NAME : NATIONAL STUDIES

CODE : 401/19/S01
DURATION : 80 Hours
1.0 PREAMBLE
The course is designed to develop a patriotic, informed, responsible and accountable citizen who
actively participates in sustainable nation building and development regardless of Gender,
HIV/AIDS Status or physically challenged. The course will run for 80 hours (1 year) on both
full-time and part-time basis. The student will be assessed through field-based assignments,
continuous assessment and tests and final examination. It shall embrace innovative heritage
based education and training philosophy to solve national problems and to produce goods and
services for industrialization and modernisation.
57
2.0 AIM
The subject is designed to cultivate values of patriotism, national identity, national unity and
commitment to sustainable national development.

By the end of the programme, the student should be able to:
3.1 Demonstrate patriotism.
3.2 Analyse the socio-economic and political structures of pre-colonial societies in relation to
the development of Zimbabwe.
3.3 Discuss the causes, prosecution and results of the First and Second Chimurenga.
3.4 Evaluate post-colonial socio-economic and political development policies put in place to
correct colonial imbalances.
3.5 Examine Zimbabwe’s cultural elements and natural resources on sustainable
development of the economy.
3.6 Discuss the importance of regional and international relations to Zimbabwe’s socio-
economic and political development.
3.7 Explain the law-making process and the role of the constitution
3.8 Exhibit an understanding of the legal framework in Zimbabwe.
3.9 Demonstrate an appreciation of the conflict transformation and resolution styles.
4.0 TOPICS
 Civic education
 Culture and heritage
 Pre and colonial Zimbabwean history
 Post-colonial Zimbabwe
 Legal and parliamentary studies
 Regional and international relations
 Conflict transformation and resolutions
5.0 CONTENT
58
5.1 Civic education

5.1.1 Define civic education.
5.1.2 Outline the background to the introduction of National Studies.
5.1.3 Explain the importance of National Studies to the sustainable
development of Zimbabwe.
5.2 Culture and heritage
5.2.1 Define culture and heritage.
5.2.2 Explain the importance of cultural heritage elements of the Zimbabwean people.
5.2.3 Demonstrate aspects of multicultural diversity and development amongst Zimbabweans.
5.2.4 Examine the importance of natural resources to the Zimbabwean community.
5.2.5 Discuss the impact of the natural resources and heritage to the development of
Zimbabwe.
5.3 Pre and colonial Zimbabwean history

5.3.1 Analyse pre-colonial societies’ socio-economic and political structures.
5.3.2 Diagnose the impact of pre-colonial systems and civilisation on development of
Zimbabwe.
5.3.3 Compare and contrast pre-colonial societies and present-day societies.
5.3.4 Assess the various reasons for the colonisation of Zimbabwe.
5.3.5 Analyse the causes and the major events of the First Chimurenga and Second
Chimurenga.
5.3.6 Examine the results of the two struggles.
5.4 Post-Colonial Zimbabwe

5.4.1 Outline the socio-economic and political policies implemented by the government of
Zimbabwe since 1980.
5.4.2 Analyse the background and causes to the Third Chimurenga.
5.4.3 Examine the periodical holding and importance of elections in Zimbabwe from 1980 to
date.
5.5 Legal and Parliamentary Studies
59
5.5.1 Define law.

5.5.2 Explain the origins of law.
5.5.3 Analyse the law-making process in Zimbabwe.
5.5.4 Evaluate the three arms of the state.
5.5.1 Examine the provisions of the Constitution of Zimbabwe.
5.6 Regional and International Relations

5.6.1 Define regional and international relations.
5.6.2 Identify the 3C’s to International relations.
5.6.3 Classify the functions of diplomatic missions.
5.6.4 Examine the role of non-governmental organisations (NGOs) in the countries they
operate in.
5.6.5 Assess Zimbabwe’s foreign policy.
5.6.6 Evaluate the impact of creditors on the development of Zimbabwe.
5.6.7 Analyse the importance of media to the development of Zimbabwe.
5.7 Conflict transformation and resolutions

5.7.1 Explain the various causes of conflict.
5.7.2 Analyse African traditional conflict resolution methods used during the pre-colonial
times.
5.7.3 Outline Conflict management and resolution styles.
5.7.4 Discuss the strategies for sustaining peace.

MODE OF ASSESSMENT WEIGHTING
100%
EXAMINATION 40% CONTINUOUS ASSESSMENT 60%
1 3 hour written examination A minimum of

2 Assignments 20%
2 Practical Assignments 20% 100%
60
2 Tests 20%
7.0 ASSESSMENT SPECIFICATIONS GRID

SECTION A: ZIMBABWE HISTORY AND CULTURE (40%)
Civic education, culture and heritage and Zimbabwe History.
SECTION B: LEGAL AND PARLIAMENTARY STUDIES (20%)
Law, origins and purposes, arms of the state and provisions of the constitution of
Zimbabwe.
SECTION C: REGIONAL & INTERNATIONAL RELATIONS (20%)
The nature of international relations, regional organisations, public international

organisation, global politics, Zimbabwe’s foreign policy development, international
economic relations, international capital and Imperialism, the role and functions of the
media
SECTION D: CONFLICT TRANSFORMATION AND RESOLUTIONS (20%)

Causes of conflict, African traditional conflict resolution methods, conflict
management and resolution styles, strategies for sustaining peace.
8.0 PAPER STRUCTURE
Students should answer any 5 from a total of 9 questions. Each question carries 20 marks. Total
100 marks.
NUMBER OF WEIGHTING
QUESTIONS
Civic education, culture & heritage and Zimbabwe history 3 40%
Law, origins and purposes, arms of the state and provisions 2 20%
of the constitution of Zimbabwe
61
The nature of international relations, regional organisations, 2 20%

public international organisations, global politics,
Zimbabwe’s foreign policy development, international
economic relations, International capital and imperialism
and the role and functions of the media.
Causes of conflict, African traditional conflict resolution 2 20%
methods,
Conflict management and resolution styles,
strategies for sustaining peace.
TOTAL 9 100%
9.0 REFERENCES
Banerjee A. E. (2017), Poor Economics: A Radical Rethinking of the Way to Fight Global
Poverty
Beach D. N. (1986) War and Politics in Zimbabwe 1840-1900. Mambo Press: Gweru
Bhebhe N. & Ranger O. (1995) Society in Zimbabwe’s Liberation War. Volume2. University of
Zimbabwe Publications: Harare
Booth, D. & Diana C. (2015) (latest edition) "From Good Governance to Governance that
Work." In: David Booth & Diana Cammack Governance for Development in Africa. Solving
Collective Action Problems. London: Zed Books, 25 pages.
Brett, E. A. (2017) (latest edition) Reconstructing Development Theory. International inequality,
institutional reform and social emanicipation. London: Palgrave Macmillan, 80 pages. (also used
in module 3)
Christie R. H. (1998). Business law in Zimbabwe. 2nd ed. Kenwyn: Juta: Pretoria
Collier, P. (2016) The Bottom Billion: Why the Poorest Countries are Failing and What Can Be
Done About It
Conteh M. E. (2015) (latest edition) Collective political violence: An introduction to the theories
and cases of violent conflicts. New York: Routledge, 200 pages.
Easterly, W. (2017) The Elusive Quest for Growth: Economists' Adventures and Misadventures
in the Tropics
62
Evans, P.B. (2018) (latest edition). "Constructing the 21st century democratic development
states: potentialities and pitfalls." In: Omano Edigheji (eds.) Constructing a democratic
developmental state in South Africa: potentials and challenges. Cape Town, South Africa: HSRC
Press, 26 pages.
Hisrich. R. D. and Peters M P (2012) Entrepreneurship Tatq McGraw Hill New Delphi
Holt, D. T. (2007) Entrepreneurship Prentice Hall London
Jarskoy H. and Stevenson D. (2010) International labour organisation start Your Business. ILO.
Harare
Kenny, C. (2016) Getting Better: Why Global Development Is Succeeding-And How We Can
Improve the World Even More
Kriesberg, L. & Bruce D. (2013). Constructive Conflicts: From Escalation to Resolution.
Lanham: Rowman & Littlefield, 408 pages.
Mallaby, S. (2017) The World's Banker: A Story of Failed States, Financial Crises, and the
Wealth and Poverty of Nations
Mandaza I. (1980) Zimbabwe: The Political Economy of Transition1980- 1986.Codesria Book
Series: London
Marcouse, I, Gillspie, A, Martin, B Malcolm S. and Wall N. (2016) Business studies 4th Ed
Hodder Arnold. London
McGuckin F. (2010) Business for beginners: Step by Step to start your new business East
Leigh Management services. London
Mkandawire, T. (2016) (latest edition) "From maladjusted to democratic development states in
Africa." In: Omano Edigheji (eds.) Constructing a democratic developmental state in South
Africa: potentials and challenges Cape Town, South Africa: HSRC Press, 25 pages.
Mudenge S. G. (2014), 3rd Edition, a Political History of Munhumutapa -1400-1902. Zimbabwe
Publishing House: Harare
Nabudere D. W. (1989) the Crash of International Finance Capital & Its Implications for the 3rd
World Countries. Sapes: Harare
Need Harm D. and Dransfield R. (2012) Advanced Business and Dexel Oxford
Rodney W. (1981) How Europe Underdeveloped Africa. Revised edition. Howard University
Press: Washington
Rodrik, D. (2017) The Globalization Paradox: Democracy and the Future of the World Economy
63
Stoner J.A.F; Freeman. R.E. and Gilbert.D.R.JR (2014) Management 6th Edition Prentice Hall
International Englenwood Cliffs. New Jersey.
Todaro M. P. (2014) Economic Development 7th Edition Addison Wersley: London
Zimbabwe: Constitution of Zimbabwe amendment (no.20) Act 2013

Zimmerer T. W. and Scaborough, N. M. (2010) Essentials of Entrepreneurship and small
business Management Prentice Hall.NewDelhi
Zvobgo C. J. M. (1996) A History of Christian Missionaries in Zimbabwe1890-1939. Mambo
Press: Gweru
SUBJECT NAME : ENTREPRENEURIAL SKILLS DEVELOPMENT

CODE : 402/19/S01
DURATION : 80Hours
1.0 PREAMBLE
The syllabus is designed to develop a culture of entrepreneurship among students and equip them
with knowledge to start and run sustainable business enterprises regardless of Gender,
HIV/AIDS Status or being physically challenged. The syllabus will run for 80 hours (1 year) on
both full-time and part-time basis. The student will be assessed through field-based assignments,
continuous assessment and tests and final examination. It shall embrace innovative heritage-
based education and training philosophy to solve national problems and to produce goods and
services for industrialization and modernisation.
64
2.0 AIM
The syllabus is designed to develop a culture of responsible and sustainable entrepreneurship in
students, equipping them with knowledge, attitudes and skills to run a business enterprise.

By the end of the course, the student should be able to:
3.1 Produce students with relevant knowledge, attitudes and skills to run a small business.
3.2 Analyse the origins and causes of employment syndrome among indigenous
Zimbabweans.
3.3 Assess the need to create employment for self and others as a first priority after
graduation.
3.4 Generate a viable business plan.
3.5 Discuss the roles of management in a business.
3.6 Apply tips of customer care in a business environment.
3.7 Explain the importance of costing and pricing in running a business.
3.8 Describe the importance of record keeping and stock control in business.
3.9 Produce a marketing plan for a business.
3.10 Examine various business growth strategies.
3.11 Discuss the importance of risk covers in entrepreneurship.
3.12 Analyse the various legal statutory provisions applicable to business in Zimbabwe.
3.13 Discuss the importance of business ethics to an entrepreneur.
4.0 TOPICS
 Entrepreneurship.
 Business Environment in Zimbabwe.
 Human Resources Management.
 Business Management.
 Customer Care.
 Costing and Pricing.
 Recording Keeping and Stock Control.
 Marketing.
65
 Risk Management.
 Business Ethics and Social Responsibility.
5.0 CONTENT
5.1 ENTREPRENEURSHIP
5.1.1 Define entrepreneurship.
5.1.2 Discuss the various concepts of Entrepreneurship.
5.1.3 Analyse the various forms of Business Ownership.
5.1.4 Outline the procedures in the formation of various business forms.
5.1.5 Identify the advantages and disadvantages of each of the business form.
5.2 BUSINESS ENVIRONMENT IN ZIMBABWE

5.2.1 Analyse the causes of the existence of the employment syndrome in indigenous
Zimbabweans.
5.2.2 Examine the history and culture of business ownership patterns in Zimbabwe.
5.2.3 Discuss the macro and micro environment factors affecting entrepreneurship in
Zimbabwe.
5.2.4 State the importance of a business plan to a business.
5.2.5 Generate a business plan.
5.3 HUMAN RESOURCES MANAGEMENT

5.3.1 Define human resources management.
5.3.2 Explain the human resources management process.
5.3.3 Discuss the importance of human resources management to the entrepreneur.
5.3.4 Outline theories of staff motivation in business.
5.4 BUSINESS MANAGEMENT

5.4.1 Define business management.
5.4.2 Explain the roles of management in a business e.g. Planning Organising, Leading and
Controlling.
66
5.4.3 Discuss the importance of computers as a business management tool (record keeping,
stock control, accounts, and production control).
5.5 CUSTOMER CARE

5.5.1 Define customer care.
5.5.2 Discuss ten tips of customer care.
5.5.3 Explain benefits of customer care to an entrepreneur.
5.6 COSTING AND PRICING

5.6.1 Define various costing and pricing terms.
5.6.2 Explain the importance of costing to a business.
5.6.3 Analyse the costing processes of a product in a business.
5.6.4 Calculate prices of products.
5.6.5 Describe pricing strategies.
5.7 RECORD KEEPING AND STOCK CONTROL

5.7.1 Define record keeping and stock control in business.
5.7.2 Describe the importance of record keeping and stock control.
5.7.3 Identify source business documents.
5.7.4 Explain the purpose of books of accounts (cash books, ledger, etc.)
5.7.5 Outline effective buying and stock control procedures.
5.8 MARKETING
5.8.1 Define marketing.
5.8.2 Devise a marketing plan for a business.
5.8.3 Discuss the marketing mix strategies.
5.8.4 Examine various business growth strategies.
5.9 RISK MANAGEMENT

5.9.1 Define risk management in business.
5.9.2 Discuss the importance of risk covers in entrepreneurship.
67
5.9.3 Explain the principles of risk management to a business.

5.9.4 Outline the steps involved in the risk management process.
5.9.5 Identify the various risk management strategies in business.
5.10 BUSINESS ETHICS AND SOCIAL RESPONSIBILITY

5.11 Define business ethics and social responsibility.
5.12 Explain the importance of business ethics to entrepreneurs.
5.13 Outline social responsibility principles.
5.14 Explain the importance of social responsibility to the entrepreneur.

MODE OF ASSESSMENT WEIGHTING
EXAMINATION 40% CONTINUOUS ASSESSMENT 60% 100%
1 3 hour written A minimum of

examination 2 Assignments 20%
2 Practical Assignments 20% 100%
2 Tests 20%
6.0 ASSESSMENT SPECIFICATIONS GRID

Weighting 60% Coursework and 40% Examination (as per existing HEXCO rules and
regulations)
TOPIC % WEIGHTING
1 Entrepreneurship. 10
2 Business Environment in Zimbabwe. 10
3 Human Resources Management. 10
4 Business Management. 10
5 Customer Care. 10
6 Costing and Pricing. 10
8 Record Keeping and Stock Control. 10
7 Marketing. 10
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9 Risk Management. 10
10 Business Ethics and Social Responsibility. 10
TOTAL 100%
7.0 PAPER STRUCTURE

Students should answer any 5 from a total of 9 questions. Each question carries 20 marks. Total
100 marks.
NUMBER OF WEIGHTING
QUESTIONS
Entrepreneurship and business environment 2 20%
Human resources management, Business Ethics and Social 2 20%

Responsibility
Business management and risk management 2 20%
Marketing and customer care 1 20%

Costing and pricing, record keeping and stock control 2 20%
TOTAL 9 100%
8.0 REFERENCES
Hisrich. R. D. and Peters M. P. (2016) Entrepreneurship Tatq McGraw Hill New Delphi
Holt, D T. (2017) Entrepreneurship Prentice Hall London
Jarskoy H. and Stevenson D. (2014) International labour organisation start Your Business. ILO.
Harare
Marcouse, I. (2016) Business studies 2nd Ed Hodder Arnold. London
McGuckin F. (2014) Business for beginners: Step by Step to start your new business East
Leigh Management services. London
Need Harm D and Dransfield R (2000) Advanced Business and Dexel Oxford
Stoner J.A.F; Freeman. R.E. and Gilbert. D. R. JR. (2017) Management 6 th Edition Prentice Hall
International Englenwood Cliffs. New Jersey.
Zimmerer T. W. and Scaborough, N. M. (2015) Essentials of Entrepreneurship and small
business Management Prentice Hall. New Delhi
69
MINISTRY IF HIGHER AND TERTIARY EDUCATION, INNOVATION,

HIGHER EDUCATION EXAMINATIONS COUNCIL

(HEXCO)
QUALIFICATION STANDARD
FOR
Operator/Assistant Metallurgical Technician
2018
70
SECTOR: MINING/ METAL PROCESS INDUSTRY
QUALIFICATION FOR A ASSISTANT INDUSTRIAL METALLURGICAL

TECHNICIAN / OPERATOR/
QUALIFICATION CODE: TBA
LEVEL: NATIONAL CERTIFICATE
DATE OF PROMULGATION: JANUARY 2019
71
Definition of Terms
Assessment A process of collecting evidence of a learner’s work to measure and make

judgements about the achievement or non-achievement of the specified
National Qualifications Framework standards or qualifications.
Certification Awarding of approved documentary evidence of a qualification.
Competences Critical relevant knowledge, skills and attitudes a learner requires in order
required in readiness to achieve specified outcomes before assessment.
for assessment
Credit The value assigned to a unit completed or a value assigned to a unit

standard which reflects the relative time and effort required to complete the
outcomes.
Date of promulgation Date when standard and qualification have been approved, registered and
gazetted.
Duration The minimum notional hours required by a learner to attain all the
competences in a unit standard.
Element The smallest component of a unit with a meaningful outcome.
Generic skills Universal skills which apply to more than one occupation.
Level descriptor A specific indicator of competence level on the ZQF.
Occupation A group of related economically beneficial work activities performed by a

person.
Performance criteria A statement of competence or achievement against which the attainment of

outcomes is measured.
Qualification Formal award of recognition of the achievement of the required competency

and/or capability level of the Zimbabwe Qualifications Framework as may
be determined by the relevant bodies registered for such purpose by the
Authority.
Range statement The context or conditions within which a competence is performed and
assessed that include tools, equipment, materials and duration.
Review Date Date of revision of qualification standard as and when necessary but not
later than three years from date of issue.
72
RQF Regional Qualifications Framework

Sector A section of the economy in which operators produce or provide similar
products or services.
Standard Registered statement of desired education and training outcomes and their
assessment criteria.
Unit The smallest combination of work activities capable of being a full-time

economically beneficial occupation.
Unit Standard Registered statement(s) of desired education and training outcomes, their
associated assessment criteria together with administrative information as
specified.
ZQF National qualifications framework approved by the minister for registration

of national standards and qualifications.
73
UNIT TITLES
NO. UNIT CREDITS
1. Safety, Health and Environmental Management 12
2. Machine Operation 48
3. Sample Testing 36
74
SUMMARY OF STANDARD
UNIT UNIT TITLE CREDITS ELEMENTS

NO.
1. Safety, Health and 12 1.1 Prevent incidences/ accidents
Environmental Management 1.2 Perform house keeping
1.3 Dispose waste
1.4 Perform first aid
2.. Machine Operation 48 2.1Carry out machine simulations

2.2 Feed raw materials
2.3 Monitor production
3. Sample Testing 36 3.1 Carry out material identification

3.2 Take sample
3.3 Carry out sample classification
3.4 Operate testing equipment
75
UNIT 1
Unit Title: SAFETY, HEALTH AND ENVIRONMENTAL

MANAGEMENT
Unit Code
ZQF Level: NATIONAL CERTIFICATE
Credits: 12
Occupation: Operator /Assistant Metallurgical Technician
Date of Promulgation: 2019
Review Date: 2018
Aim
This unit will enable an individual to practice safety, health and environmental procedures at
work place
ELEMENTS AND PERFORMANCE CRITERIA
Element 1.1 Perform measures against risk
Performance Criteria:
1.1.1 Potential hazards and risks are identified as per standard

1.1.2 Operating procedures are followed
1.1.3 Mitigatory measures are implemented as per standard
1.1.4 Safety, health and environmental standards are adhered to
Element 1.2 Perform housekeeping
1.2.1 Appropriate cleaning tools, equipment and materials are selected

1.2.2 Tools, equipment and materials are sorted according to laid down procedures
1.2.3 Cleaning procedures are carried out
1.2.4 Materials, tools and equipment are stored as per standard
Element 1.3 Dispose waste
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1.3.1 Waste is sorted according to laid down procedures

1.3.2 Handling procedures are adhered to
1.3.3 Appropriate disposal procedures are carried out timeously
Element 1.4 Perform first aid
1.4.1 Causality’s condition is assessed

1.4.2 Appropriate action is taken as per set standard
1.4.3 Causality is referred to clinic or hospital
1.4.4 First aid report is compiled
Competencies required in readiness for assessment
First aid
Acts interpretation, statutory instruments and regulations applicable to relevant industry
Hazards and risks prevalent in the integrated workplace.
Generic skills
Literacy
Numeracy
Communication
Computer literacy
Range statement:
Tools and Equipment

First aid kit
Fire fighting equipment
Personal protective equipment
Transport
Computer with internet
Signs and posters
Audio and visual equipment
Communication equipment
Fire hydrants
Materials
77
Water, gaseous and powder consumables

Softwares
Stationery
Duration: 120 Hours
Assessment and Certification:
In order to gain credits for this unit standard, a candidate must be assessed and demonstrate
competency in all the elements and performance criteria of this unit standard.
Assessment will be conducted by accredited assessors. The results of the assessment will be
submitted to ZIMEQA. A candidate can apply to ZIMEQA for documentary evidence of their
achievements.
78
UNIT 2
Unit Title Machine operation
Unit Code
ZQF Level : NATIONAL CERTIFICATE
Credits : 48
Occupation : Operator/ Assistant Metallurgical Technician
Review Date : 2018
Aim
This unit will enable an individual to produce quality products efficiently and effectively
Element 2.1 Carryout machine simulation
2.1.1 Simulation is conducted in accordance with checklist

2.1.2 A record of simulation parameters is generated
2.1.3 Simulation procedures are adhered to
2.1.4 SHEQ standards are adhered to
Element 2.2 Feed raw materials
2.2.1 Burden constituents is formulated in line with product specifications

2.2.2 Records of raw materials analysis maintained
2.2.3 Minimum raw material levels maintained in line with set standards
Element 2.3 Monitor production processes
79
2.3.1 Record of operating parameters are maintained

2.3.2 Records of performance indicators are generated
2.3.3 Production records are generated
2.3.4 Appropriate adjustments carried out in line with product quality
2.3.5 Production timelines are adhered to
Quality management systems

Metallurgical processes:- smelting and melting, metal forming and joining, destructive and non-
destructive testing, casting process, heat treatment, mineral processing, Welding and joining,
plant layout, process flow charts, material selection, sample preparation, physical and secondary
metallurgy, refractory, statistics appreciation, maintenance schedule, metrology, budgeting .
Generic skills
Literacy
Numeracy
Communication
Computer literacy
Range statement:
Tools and Equipment
Hack saw Punch Charging boxes

Power saw Wall thickness machine Tongs
Cutting torch Magnetic particle Shovel
Linishing machine inspection Melting furnaces
Tensile machine Conductivity meter Moulds
Lathe Pyrometer Permeability meter
Milling machine Radiography equipment Moisture tester
Hardness testing machine Sample moulding machine Compressive strength
Surface grinder Cutting machine meter
Bench grinder Polishing machine Shatter index equipment
Angle grinder Microscope Sieve analysis testers
Impact machine Micro cameras Mould hardness tester
Balance Micro hardness tester Spectrometer
Tape measure Magnifying glass X-ray spectrometer
Vernier Callipers Sample dryer Spark testing equipment
Dividers Heating furnaces Computer with internet
Bending machine Charging crane Printer
Calculator Quenching system Smelting furnaces
Ultrasonic machine Wheel barrow Reheating furnaces
80
Metal forming equipment Mills Cake filters

Secondary metallurgy Coke making battery and Cyclone
equipment ancillary equipment Spirals
Calcining equipment Pig iron making machine Concentrators
Hot metal transfer Refining and ancillary Gem stable
equipment equipment Medium separator
Sintering machine and CIP plants Burner/ blower
ancillary equipment Leaching tanks Mud gun
Blending equipment Thickener Taping bars
Raw material transfer Elusion boilers Tumbling drum
equipment Bottle rolling machines Water coolers
Crushers Floatation cells Chemical analyser
Materials
Softwares
Stationery
Heat treatment consumables
Metallographic consumables
Laboratory chemicals and consumables
Liquid dye penetrants
Magnetic particle inspection consumables
Sample and gaseous consumables
Duration: 480 Hours
In order to gain credits for this unit standard, a candidate must be assessed and demonstrate
competency in all the elements and performance criteria of this unit standard.
Assessment will be conducted by accredited assessors. The results of the assessment will be
submitted to ZIMEQA. A candidate can apply to ZIMEQA for documentary evidence of their
achievements.
81
UNIT 3
Unit Title Sample testing
Unit Code
Credits : 36
Review Date : 2018
Aim
This unit will enable an individual to produce quality products efficiently and effectively
Element 3.1 Carryout material identification
3.1.1 Material identification procedures are adhered to

3.1.2 Labelling standards followed
3.1.3 Sample preservation standards are adhered to
Element 3.2 Take sample
3.2.1 Sampling frequency are adhered to

3.2.2 Appropriate sampling techniques are carried out
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Element 3.3 Operate testing equipment
3.3.1 Equipment checks are carried out according to procedures

3.3.2 Tests are done as per laid down procedure
3.3.3 Testing procedures are adhered to
3.3.4 Results are interpreted according to standard
3.3.5 Equipment is set up to as per set standard
3.3.6 Relevant reports are generated timeously
Quality management systems

Metallurgical processes:- smelting and melting, metal forming and joining, destructive and non-
destructive testing, casting process, heat treatment, mineral processing, Welding and joining,
plant layout, process flow charts, material selection, sample preparation, physical and secondary
metallurgy, refractory, statistics appreciation, maintenance schedule, metrology, budgeting .
Generic skills
Literacy
Numeracy
Communication
Computer literacy
Range statement:
Tools and Equipment
Hack saw Dividers Micro cameras

Power saw Bending machine Micro hardness tester
Cutting torch Calculator Magnifying glass
Linishing machine Ultrasonic machine Sample dryer
Tensile machine Punch Heating furnaces
Lathe Wall thickness machine Charging crane
Milling machine Magnetic particle Quenching system
Hardness testing machine inspection Wheel barrow
Surface grinder Conductivity meter Charging boxes
Bench grinder Pyrometer Tongs
Angle grinder Radiography equipment Shovel
Impact machine Sample moulding machine Melting furnaces
Balance Cutting machine Moulds
Tape measure Polishing machine Permeability meter
Vernier Callipers Microscope Moisture tester
83
Compressive strength Water coolers

meter Chemical analyser
Shatter index equipment
Sieve analysis testers
Mould hardness tester
Spectrometer
X-ray spectrometer
Spark testing equipment
Printer
Smelting furnaces
Reheating furnaces
Metal forming equipment
Secondary metallurgy
equipment
Calcining equipment
Hot metal transfer
equipment
Sintering machine and
ancillary equipment
Blending equipment
Raw material transfer
equipment
Crushers
Mills
Coke making battery and
ancillary equipment
Pig iron making machine
Refining and ancillary
equipment
CIP plants
Leaching tanks
Thickener
Elusion boilers
Bottle rolling machines
Floatation cells
Cake filters
Cyclone
Spirals
Concentrators
Gem stable
Medium separator
Burner/ blower
Mud gun
Taping bars
Tumbling drum
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Materials
Softwares
Stationery
Heat treatment consumables
Metallographic consumables
Laboratory chemicals and consumables
Liquid dye penetrants
Magnetic particle inspection consumables
Sample and gaseous consumables
Duration: 360 Hours
In order to gain credits for this unit standard, a candidate must be assessed and demonstrate competency
in all the elements and performance criteria of this unit standard.
Assessment will be conducted by accredited assessors. The results of the assessment will be submitted
to ZIMEQA. A candidate can apply to ZIMEQA for documentary evidence of their achievements.
NATIONAL CERTIFICATE IN INDUSTRIAL METALLURGY – 336/18/TN/0
Unit 4
Unit Title COMMUNICATION
Unit Code
Credits :
Review Date : 2018
Aim of the unit standard
This unit will enable an individual to communicate effectively at all levels.
Element 4.1 Monitor subordinates
4.1.1 Duties are delegated

4.1.2 Skills gap is assessed
4.1.3 Subordinates are trained
4.1.4 Performance reviews are undertaken
4.1.5 Subordinates are appraised
Element 4.2 Interact with peers and superiors
4.2.1 Meetings are attended periodically

4.2.2 Feedback is given
4.2.3 Recommendations are implemented
Element 4.3 Compile reports
4.3.1 Relevant reports are generated timeously

4.3.2 Reports are presented to relevant authority
86
4.3.3 Reports review meetings are attended

4.3.4 Recommendations are implemented
Research and development

Analytical methods
Qualitative and quantitative analysis
Project management
Design concepts
Report writing
Costing
Research methods
Specific subject matter process
Generic skills
Literacy
Numeracy
Communication
Computer literacy
Range statement:
Tools and Equipment

Printer
Telephones
Materials
Softwares
Stationery
Duration: 40 Hours
In order to gain credits for this unit standard, a candidate must be assessed and demonstrate competency
in all the elements and performance criteria of this unit standard.
Assessment will be conducted by accredited assessors. The results of the assessment will be submitted
to ZIMEQA. A candidate can apply to ZIMEQA for documentary evidence of their achievements
87
CODE
SKLLS PROFICIENCY SCHEDULES
INDUSTRY TRADE/ OCCUPATION CLASS/ LEVEL
Mining & Allied Assistant Industrial Metallurgical Technician National Certificate
DUTY: A Sampling
Pre-requisites: Approval Date: JAN 2019 Review
Date:
TASK STEPS PROFICIENCY RELATED WORKPLACE
INDICATORS KNOWLEDGE ESSENTIAL
SKILLS
 Identify sample to be taken  Sample types listed  Mathematics.  Communicatio
A1 Collect  Identify technique to be  Tools and equipment  Sampling techniques n
sample applied checklist availed  Sampling Method  Planning
 Select tools and equipment  Appropriate sampling  Quality control  Housekeeping
 Take sample as per SOP technique applied as per  SHEQ
SOP  Safety, Occupational health
 Identify nature and origin  Labelled samples availed  Environmental health
A2: Log in of sample  Sample is recorded and  Management
sample  Record number of samples adjusted according to set  Material handling
 Label samples standards.  Chemistry
 Fill the log sheet as per  Completed log sheet availed  Computers
SOP
 Metallurgical equipment
A3: Store  Identify the nature of  Nature of sample recorded handling
sample sample  Appropriate tools and
 Select appropriate tools and equipment selected
88
equipment for storage as  Storage conditions outlined

per SOP  Packed sample well labelled
 Pack sample as per SOP
 Identify the storage
conditions as per SOP
 Keep samples as per SOP
TOOLS AND EQUIPMENT NECESSARY TO COMPLETE THIS DUTY:
Hack saw
Power saw
Cutting torch
Angle grinder
Balance
Tape measure
Vernier Calipers
Dividers
Calculator
Sample moulding machine
Cutting machine
Wheel barrow
Shovel
Moulds
Screening equipment
Hammer
89
HEALTH, SAFETY AND ENVIRONMENTAL ISSUES RELATED TO THIS DUTY:
First Aid
Health and safety Regulations
Environmental Regulations
Housekeeping
SPECIFIC WORKER TRAITS REQUIRED TO COMPLETE THIS DUTY:

Honesty
Sober minded
Hard worker
Team worker
Focused
Decisive
Patient
Self starter
Self motivated
Accuracy
Punctual
90
CODE
Mining and Manufacturing Assistant Industrial Metallurgical Technician National Certificate
DUTY B: Sample Preparation
Pre-requisites: Approval Date: Review
Date:
SKILLS
 Identify and label the sample as  Labelled samples  Mathematics.  Computer literacy
B1 Receive bulk per SOP  Completed log sheets  Safety, Occupational  Communication
sample  Log in type and nature of  Analysis request sheet health  Planning
sample completed.  Environmental health  Housekeeping
 Select the analysis or testing  Report compiled  Management
type to be done  Computers
B2 Process  Select the appropriate  Appropriate equipment is  Metallurgical equipment
sample processing method used  Chemistry
 Prepare sample according to  Compiled reports  Material handling
SOP
 extractive metallurgy
 Check sample for conformity
91
B3: Label & log  Select appropriate labelling  Equipment parameters set
test sample tools and equipment per SOP
 Label the test sample as per  Appropriately labelled
SOP samples
 Record test sample information  Appropriately stored
 Store sample according to SOP samples
Hack saw Blending equipment

Power saw Crushers
Cutting torch Tumbling drum
Linishing machine Screening equipment
Lathe
Milling machine
Surface grinder
Bench grinder
Angle grinder
Balance
Tape measure
Vernier Calipers
Dividers
Bending machine
Calculator
Punch
Sample moulding machine
Cutting machine
Polishing machine
Sample dryer
Wheel barrow
Shovel
Moulds
92
First Aid
Housekeeping

Honesty
Sober minded
Hard worker
Team worker
Focused
Decisive
Patient
Self starter
Self motivated
Accuracy
Punctual
93
CODE
MINISTRY OF HIGHER AND TERTIARY EDUCATION, INNOVATION
DUTY: C Sample Testing
Date:
INDICATORS KNOWLEDGE ESSENTIAL SKILLS
C1: Standardise  Startup test machines &  Start up report  Mathematics.  Computer literacy
testing equipment equipment as per SOP  Calibration report  Safety, Occupational  Communication
 Calibrate test equipment  Equipment test run report health  Planning
 Test run equipment  Results record  Environmental health  Housekeeping
 Record the results  Sampling Techniques
C2: Carrying out  Select appropriate testing  Appropriate tools &  Sampling methods
test method equipment are recorded.  Management
 Select appropriate tools  Test report produced  Computers
and equipment
 Metallurgical equipment
 Conduct test as per SOP
 Chemistry
 Record test results
 Laboratory safety
 Chemicals
 Quality policy
 Material specificactions
 SOP
 Measurement techniques
94
C3: Compile  Compute results  Results are calculated

results  Analyse test results  Results analysis report
 Suggest any  Results submitted to relevant
recommendations authority.
 Submit results to relevant
authority
Tensile machine Sieve analysis testers

Hardness testing machine Mould hardness tester
Impact machine Spectrometer
Balance X-ray spectrometer
Tape measure Spark testing equipment
Vernier Calipers Computer with internet
Dividers Tumbling drum
Bending machine Screening equipment
Calculator Camera
Ultrasonic machine Sensors
Punch Twisting machine
Wall thickness machine Dump tester
Magnetic particle inspection
Conductivity meter
Pyrometer
Radiography equipment
Microscope
Micro cameras
Micro hardness tester
Magnifying glass
Permeability meter
Moisture tester
Compressive strength meter
Shatter index equipment
95
First Aid
Housekeeping

Honesty
Sober minded
Hard worker
Team worker
Focused
Decisive
Patient
Self- starter
Self- motivated
Accuracy
Punctual
Integrity
96
CODE
MINISTRY OF HIGHER AND TERTIARY EDUCATION, INNOVATION
DUTY D: PROCESS MONITORING
Pre-requisites: Approval Date: Review Date:

SKILLS
2.1 Process raw 2.1.1 Visually inspect raw materials of  Visual inspection report Processing and Communication
materials 2.2.1 Sort or grade the materials according is submitted handling of materials Drawing
to set parameters feed stock/raw material  Test results are recorded Quality policy Numeracy
2.1.2 Sample raw materials where necessary  Raw materials stored in Material specifications Literacy
2.1.3 Collect test results respective bunkers company policy Analytical skills
 Log sheets completed Plant machinery and
2.2 Start-up plant 2.2.2 Check plant status  Checklists are completed equipment
2.2.3 Report plant status  Status reports are Standard operating
2.2.4 Start plant as per SOP generated procedures and work
2.2.5 Test run equipment  Log book & log sheets are instructions
completed Relevant statutory
97
2.3 Control the 2.3.1 Feed the raw materials into plant as per  Log book and log sheet instruments
process schedule completed Production process
parameters 2.3.2 Make adjustments where necessary  Analysis results are Measurement
2.3.3 Record the actual process parameters as logged in techniques
per schedule Loss control
2.3.4 Adjust process parameters where Sampling techniques
necessary as per SOP Supervision
2.3.5 Take in-process samples as per SOP Communication
2.3.5 Make adjustments where necessary techniques
2.3.6 Handle product according to standard Production cost
operating procedure Plant machinery and
2.4 Stow Product 2.4.1 Inspect product according to the SOP  Visual inspection report is equipment operations
2.4.2Sample the product and send for testing compiled
2.4.4 Sort products according to quality  Product performance
2.4.5. Identify product as per SOP report is generated
2.4.6 Stow product according to relevant SOP  Product is labelled
 Product is stored
Hack saw Balance Radiography equipment

Power saw Tape measure Sample moulding machine
Cutting torch Vernier Calipers Cutting machine
Linishing machine Dividers Polishing machine
Tensile machine Bending machine Microscope
Lathe Calculator Micro cameras
Milling machine Ultrasonic machine Micro hardness tester
Hardness testing machine Punch Magnifying glass
Surface grinder Wall thickness machine Sample dryer
Bench grinder Magnetic particle inspection Heating furnaces
Angle grinder Conductivity meter Charging crane
Impact machine Pyrometer Quenching system
98
Wheel barrow CIP plants

Charging boxes Leaching tanks
Tongs Thickener
Shovel Elusion boilers
Melting furnaces Bottle rolling machines
Moulds Floatation cells
Permeability meter Cake filters
Moisture tester Blowers
Compressive strength meter Tapping bars
Shatter index equipment Mud gun
Sieve analysis testers Chill moulds
Mould hardness tester Tumbling drum
Spectrometer Screening equipment
X-ray spectrometer Cyclone
Spark testing equipment Spirals
Computer with internet Concentrator
Printer Gigs
Smelting furnaces James tables
Reheating furnaces Boilers
Metal forming equipment Gold detectors
Secondary metallurgy equipment Briquetting machine
Calcining equipment Block mixers
Hot metal transfer equipment Heavy media density separators
Sintering machine and ancillary Water coolers
equipment Welding rods
Blending equipment Camera
Raw material transfer equipment Sensors
Crushers Cooling equipment
Mills Hammer
Coke making battery and ancillary Switches
equipment Twisting machine
Pig iron making machine Dump tester
Refining and ancillary equipment
99
First Aid
Housekeeping

Honesty
Sober minded
Hard worker
Team worker
Focused
Decisive
Patient
Self- starter
Self- motivated
Accuracy
Punctual
.
CODE
Mining and Allied Assistant Industrial Metallurgical National Certificate
DUTY: E Safety, health and environmental management
Date:
TASK STEPS PROFICIENCY INDICATORS RELATED WORKPLACE
KNOWLEDGE ESSENTIAL
SKILLS
D1: Assess risk  Identify task(s) to be carried out  Tasks laid out  Mathematics.  Computer
 Identify potential hazards and  Risk areas listed  Safety, Occupational literacy
associated risks  Colour coding put in place health  Communication
 Generate controls to manage the  Potential hazards and associated  Environmental health  Planning
hazards risks listed  Management  Housekeeping
 Monitor control measures  Mitigatory measures listed  Computers  First aid
 CONTROL checklist is  Metallurgical  Numeracy
provided equipment  Literacy
D2: Stow  Sort materials, tools and  Materials, tools and equipment  Chemistry
materials tools equipment grouped/separated  Laboratory safety
and equipment  Clean tools and equipment as per  Clean tools and equipment  Chemicals
SOP presented  Types of waste
 Perform basic tools and  Materials, tools and equipment  Pollution control
equipment service in designated areas  Related regulatory
 Store at designated areas as per  Materials, tools and equipment statutory instruments
SOP record availed
 Keep record of stored materials,  Equipment checklist availed
tools and equipment
 Record any breakages or
malfunction tools and equipment
D3: Perform  Identify tasks to be carried out  Tasks listed
housekeeping  Wear appropriate PPE  Appropriate PPE is worn
 Select appropriate tools,  Abnormalities’ are noted/listed
equipment and materials for  Tools and equipment checklist
housekeeping presented
 Clean workstation according to  Clean workstation
set standards  Checklist of work area and
environment is completed
D4: Manage  Identify the hazard associated  Appropriate PPE is worn.
waste with the waste  Waste is separated from useful
 Select the appropriate PPE material.
 Segregate waste by nature/type  Waste is gathered according to
 Place waste in appropriate its type and nature
place/area  Hazardous waste is handled
 Dispose the waste as per SOP. according to set standards.
 Waste is disposed appropriately
using the laid down procedure.
 Disposal report is submitted
D5: Monitor  Identify the pollutants and  List different types of pollutants
pollution sources and sources.
 Quantify the pollutants.  Samples are collected analysed
 Apply mitigatory measures and recorded.
 Conduct risk assessment  Correct tools are selected for
pollutant elimination/reduction.
 Consequences associated with
the pollutants are reported,
evaluated and documented.
First aid kit

Firefighting equipment
Computer
Signs and posters
Communication equipment
Safety harness
Barricades
Hazard level detection measuring tools
Material safety data sheets
- First Aid
- Disaster Management
- Personal Protective Equipment
- Environmental Regulations
SPECIFIC WORKER TRAITS REQUIRED COMPLETING THIS DUTY:
Analytical Empathetic
Sober minded Innovative
Efficient Honest
Impartial Team worker
Considerate Committed
Sociable Punctual
Assertive

336.18.TN.0 NC Industrial Metallurgy-1

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336.18.TN.0 NC Industrial Metallurgy-1

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NATIONAL CERTIFICATE IN INDUSTRIAL METALLURGY

MINISTRY OF HIGHER AND TERTIARY EDUCATION, INNOVATION,

HIGHER EDUCATION EXAMINATIONS COUNCIL

REGULATIONS AND SYLLABUS FOR THE

COURSE CODE: 336/18/TN/0

Implementation Date: January 2019

1. Ministry of Mines 2018

2. W.S Craster (Pvt) Limited 2018

3. Almin Metal Industrial Limited 2018

4. Standards Association of Zimbabwe 2018

5. Zimbabwe Mining and Smelting Company (ZIMASCO) 2018

6. Steel Makers Zimbabwe 2018

7. National Railway of Zimbabwe 2018

8. Bindura Nickel Corporation (BNC) 2018

9. Hwange Colliery 2018

10. University of Zimbabwe 2018

11. Anglo American- Zimbabwe (Unki Mines) 2018

12. Rio – Zim 2018

1.0 TITLE AND LEVEL OF AWARD

National Certificate in Industrial Metallurgy

The aim of the course is to develop an assistant Industrial Metallurgical Technician /

3.0 LEARNING OUTCOME

3.6 apply physics conepts relevant to Industrial Metallurgy

3.8 demonstrate patriotism to national issues;

3.10 apply computer skills to Industrial Metallurgy

7.0 MODE OF STUDY

8.0 ASSESSMENT SCHEME

402/19/S01 2 practicals 20%

10.0 CONDITIONS OF AWARD

10.1 A candidate should pass ALL subjects to be awarded a National Certificate in

10.5 The aggregate pass mark shall be 50 %

11.2 Re-writes should conform to current course structure.

11.5 There is no aggregation for re-writes.

11.6 All re-writes should pass on performance in the examination.

11.7 If a candidate fails coursework, he/she repeats the subject.

13.0 IRREGULAR PRACTICES

13.1 Cheating in continuous assessment and or examinations will result in

13.2 The penalty for Plagiarism shall be as in 13.1.

batch plate and packed distillation

14.3 SUGGESTED REFERENCES

SUBJECT TITLE CODE DURATION (HOURS)

DURATION 360 HOURS

2.0 LEARNING OUTCOMES

4.1.3 Write simple reactions to demonstrate a chemical change e.g combustion

4.2.2 State a simple model of Bohr’s atom.

4.3 The Periodic Table

4.4.7 Explain importance of studying group and periodic trends in Metallurgical

4.8 Transition Metals Chemistry

4.8.2 Explain variations in oxidation states, reactivity and complex formation.

4.10 Solutions And Solubility

4.11 Simple Equilibrium

4.11.1 Define equilibrium law.

4.13 Volumetric Analysis

4.13.3 Discuss neutralization reactions of the following:

4.14 Gravimetric Analysis

4.15 Qualitative Analysis

4.16 Electrochemical Methods

4.18 Operate an AAS

4.18.4 Analyse samples for given elements e.g. Na, K, Li.

5.0 ASSESSMENT SCHEME

6.0 ASSESSMENT GRID

7.0 SUGGESTED REFERENCES

SUBJECT TITLE: INTRODUCTION TO PRINCIPLES OF METALLURGY