‫المملكة العربية السعودية‬

Kingdom of Saudi Arabia ‫وزارة التعليم‬

Ministry of Education ‫الجامعة السعودية اإللكترونية‬
Saudi Electronic University

College of Administrative and Financial Sciences

Assignment 2
Decision Making and Problem Solving (MGT 312)
Due Date: End of week 11, 11/11/2023 @ 23:59

Course Name: Decision Making and Problem Student’s Name:

Solving
Course Code: MGT312 Student’s ID Number:
Semester: 1st CRN:
Academic Year:2023-24; FIRST SEMESTER

For Instructor’s Use only

Instructor’s Name: Dr Alzahrani Saeed
Students’ Grade: / 10 Level of Marks: High/Middle/Low

General Instructions – PLEASE READ THEM CAREFULLY

 The Assignment must be submitted only in WORD format via allocated folder.
 Assignments submitted through email will not be accepted.
 Students are advised to make their work clear and well presented, marks may be
reduced for poor presentation.
 Students must mention question number clearly in their answer.
 Late submission will NOT be accepted.
 Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No
exceptions.
 All answered must be typed using Times New Roman (size 12, double-spaced)
font. No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Describe decision making process for complex issues pertaining to business
environment both internally and externally. (C.L.O :1.1)
2. Define different perspectives and concepts of problem solving in diverse contexts
and business situations. (C.L.O :1.2)
3. Demonstrate decision tools and employ appropriate analytical business models to
break down complex issues. (C.L.O :2.2)

Assignment Instructions for Part-I:

 Log in to Saudi Digital Library (SDL) via University’s website
 On first page of SDL, choose “English Databases”
 From the list find and click on EBSCO database.
 In the search bar of EBSCO find the following article:
Title: “Case Study: When the CEO Dies, What Comes First: His Company
or His Family?”
Author: by C. Maria Rex Sugirtha
Date of Publication: September 1, 2023
Published: Harvard Business Review

Assignment Question(s): (Marks 10)

Read the case study titled as “Case Study: When the CEO Dies, What Comes First:
His Company or His Family?” by C. Maria Rex Sugirtha published in Harvard
Business Review, and answer the following Questions:

1. Identify the main problem and subproblems of the case? [Mark 2]

2. Identify the causes of problem based on the following techniques? [Marks 3]

a. Cause of the problem- 5 Why Technique

a. Why-1

b. Why-2

c. Why-3

d. Why-4
 e. Why-5

b. Develop a Cause-and-Effect Diagram

3. Develop a mind map for decision making, [2 Marks]

4. Write all the alternative choices of your decision. [Mark 1]

5. Make a decision and write the conclusion. [Marks 2]

Answers

1. Answer-

2. Answer-

3. Answer-

4. Answer-

5. Answer-

6. Answer-

7. Answer-

8. Answer-