Shopping and services

Shopping and services – adjectives Shopping experience – phrases

• available • luxury • consumer demand • retail chain
• competitive • reasonable • hit the stands • shopping centre/mall
• contactless • worth • jump the queue • target a market
• financial • • online catalogue • wide selection of goods
• inexpensive • • queue for sth / of sb •
• registration fee •

Services Money – phrases

• beauty treatments • afford • have more money than
• car servicing • be broke sense
• dog walking • be in the red • live in poverty
• hairdressing • be made of / rolling in money • loose change
• house decoration • be short of money • raise money
• photography • crowdfunding • run out of money
• shopping delivery • get sb’s money worth • spend money like water
• social media management • have money on (you) •
• • have money to burn •
•

Buying and paying

Shopping Banking
and services
• balance the budget • account • interest rate
• get a bargain • bank card • notes
• get a good deal • banker • PIN
• go bargain hunting • cashpoint • prepaid
• pay next to nothing • coins • rate
• rip off • contactless • transactions
• spend a fortune • credit • vending machines
• two for the price of one • currency •
• • exchange rate •
•

Making a complaint Responding to a complaint

• (I’m) Sorry to bother you, but … • I’ll see what I can do.
• I want to talk to the manager. • I’m (so/very) sorry (about that).
• I’d like to make a complaint, please. • It was (entirely) our fault.
• I’m not satisfied with … • Sorry, there’s nothing I can do about it.
• I’ve got a slight problem (with) … • Would you like a refund?
• •
• •

© Pearson Education Limited 2021 GSE 48-60