Name

Class

Shopping and services

1 Use the vocabulary map to help you match the phrases.
1 loose a demand
2 retail b catalogue
3 car c chain
4 bank d fee
5 interest e card
6 registration f change
7 shopping g servicing
8 vending h rate
9 consumer i machine
10 online j delivery

2 Complete the sentences with the words in the box.

bother burn complaint deal goods nothing price red refund slight

1 You’ll find a wide selection of ______ at department stores.

2 Oh no! I’ve spent more than I have and now my bank account is in the ______.
3 I got a good ______ on my new computer at a shop in the town centre.
4 Sorry to ______ you, but could you tell me where the changing rooms are?
5 I’d like to make a ______ about this phone I bought last week, please.
6 A: I’m sorry there’s a hole in the T-shirt.
B: Would you like a ______?
7 I’ve got a ______ problem with this vacuum cleaner. It seems to be working too loud.
8 These boots were a bargain. I paid next to ______ for them!
9 They don’t care how much a new car costs because they have money to ______.
10 Look at this special offer on CDs – two for the ______ of one.

3 Complete the sentences with the correct forms of the words in capitals.
1 This company specializes in house ______. DECORATE
2 Your business can be more ______ if you offer lower prices. COMPETE
3 Joe lives in London and works as a ______ adviser. FINANCE
4 These trainers are great, and they’re ______, so I’ll get two pairs. EXPENSIVE
5 On Saturday, she’s having some beauty ______ at a salon. TREAT
6 Only £100 for a new smartphone? That’s very ______. I’ll buy it! REASON
7 The supermarket offers ______ delivery – they just leave your shopping at your door. CONTACT
8 Nancy has an important job. She’s a ______ at the National Bank. BANK

© Pearson Education Limited 2021 GSE 48-60

Answer key
1
1 f
2 c
3 g
4 e
5 h
6 d
7 j
8 i
9 a
10 b

2
1 goods
2 red
3 deal
4 bother
5 complaint
6 refund
7 slight
8 nothing
9 burn
10 price

3
1 decoration
2 competitive
3 financial
4 inexpensive
5 treatments
6 reasonable
7 contactless
8 banker

© Pearson Education Limited 2021 GSE 48-60