A dialogue between a shopkeeper and a customer buying

shoes
Transcript

Shopkeeper: Can I help you?

Customer: Yes please. I want some black shoes.

Shopkeeper: With laces or slip-on?

Customer: With laces please.

Shopkeeper: What size?

Customer: Ten I think but would you measure my foot?

Shopkeeper: Certainly! Yes it is ten. Now... how about these?

Customer:  Well, they feel a bit tight here. Can I try a different pair of shoes?
Shopkeeper: Of course. Try these.

Customer:  They're a better fit, but I don't like the colour. They are too shiny.

Have you got them in some other colour?

Shopkeeper: Yes we do. We have white, brown, grey and red.

Customer:  Could I try on the white pair, please?

Shopkeeper: One moment. I’ll grab the white ones for you……… There we go.
Customer:  Thank you…… I like white better and they fit nicely. I’ll take them!

Shopkeeper: Certainly. Anything else?

Customer:  No, that’s all. How much are they?

Shopkeeper: It comes to $49.99. Would you like to pay by cash or card?

Customer:  Card, please.

Shopkeeper: No problem…… Here’s your receipt. Thank you and please come
again.
Customer:  You too. Bye.

Shopkeeper: Bye.

1 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes

 A dialogue between a shopkeeper and a customer buying
shoes
Cut & paste activity: Arrange the mixed up dialogue below:

Customer: Ten I think but would you measure my foot?

Shopkeepe Of course. Try these.
r:
Shopkeepe One moment. I’ll grab the white ones for you……… There we
r: go.
Customer: You too. Bye.
Shopkeepe Certainly! Yes it is ten. Now... how about these?
r:
Shopkeepe Yes we do. We have white, brown, grey and red.
r:
Customer: Yes please. I want some black shoes.
Shopkeepe It comes to $49.99. Would you like to pay by cash or card?
r:
Customer: No, that’s all. How much are they?
Customer: With laces please.
Shopkeepe Bye.
r:
Customer: Could I try on the white pair, please?
Shopkeepe With laces or slip-on?
r:
Customer: Well, they feel a bit tight here. Can I try a different pair of
shoes?
Shopkeepe No problem…… Here’s your receipt. Thank you and please
r: come again.
Customer: Thank you…… I like white better and they fit nicely. I’ll take
them!
Shopkeepe What size?
r:
Customer: Card, please.
Shopkeepe Certainly. Anything else?
r:
2 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes
Shopkeepe Can I help you?
r:
Customer: They're a better fit, but I don't like the colour. They are too
shiny. Have you got them in some other colour?

A dialogue between a shopkeeper and a customer buying

shoes
Choose the words or phrases to complete the text.

brown cash tight again else colour size moment laces

pair receipt much foot shiny black shoes better please ten

Shopkeeper: Can I help you?

Customer: Yes please. I want some (1) ____________________.

Shopkeeper: With (2) ____________ or slip-on?

Customer: With laces (3) ______________.

Shopkeeper: What (4) ___________?

Customer: Ten I think but would you measure my (5) __________?

Shopkeeper: Certainly! Yes it is (6) __________. Now... how about these?

Customer:  Well, they feel a bit (7) ___________ here. Can I try a different (8)

_________ of shoes?
Shopkeeper: Of course. Try these.

Customer:  They're a better fit, but I don't like the (9) _____________. They are

too (10) ____________. Have you got them in some other colour?
Shopkeeper: Yes we do. We have white, (11) _____________ , grey and red.

Customer:  Could I try on the white pair, please?

Shopkeeper: One (12) ________________. I’ll grab the white ones for you………
There we go.
Customer:  Thank you…… I like white (13) ____________ and they fit nicely. I’ll

take them!

Shopkeeper: Certainly. Anything (14) __________?

Customer:  No, that’s all. How (15) __________ are they?

3 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes

Shopkeeper: It comes to $49.99. Would you like to pay by (16) _________ or
card?
Customer:  Card, please.

Shopkeeper: No problem…… Here’s your (17) ________________. Thank you

and please come (18) ______________.
Customer:  You too. Bye.

Shopkeeper: Bye.

1. Look at the dialogue. Who is it between?

2. What does the customer want to buy?

3. What type of shoes does she want to buy?

4. Why does the customer ask the shopkeeper to measure her foot?

5. What foot size is the customer?

6. How do the black shoes feel for the customer?

7. Does she like the next pair of shoes after the black pair? Why? Why not?

8. Which colour does the customer ask for to try on?

9. How much are the white pair of shoes?

10.Write the amount in words.

11.How does the customer pay for the shoes?

12.Write YES or NO.

a. The customer wants some slip-on black shoes. ________

b. The customer has is a size eight. ________

c. The shopkeeper measures her own foot. ________

d. The black pair of shoes feel tight. ________

e. The customer doesn’t like the colour of the second pair of shoes. ________

4 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes

 f. The shoes come in white, brown, grey and blue. ________

g. She buys the white pair of shoes. ________

h. The shoes cost $59.99. ________

i. The customer pays by card. ________

13.Put the words below in alphabetical order. (a, b, c, ……)

1.
shopkeeper
2.
customer 3.
laces 4.
5.
black 6.
shoes 7.
8.
white 9.
cash 10.
pair
colour
card

Correct the spellings below.

1. plaese - _____________________________ 6. kolor -

2. blaak - ________________________________

_______________________________ 7. shinny - ______________________________

3. meesure - 8. brauwn - _____________________________

____________________________ 9. resipt -

4. sertainly - _______________________________

____________________________ 10.shopkiper -

5. diferenct - ___________________________ ___________________________

Fill in the gap.

1. r __ c __ __ p t 2. m __ m __ __ t 3. l a __ c __ s
4. m __ __ s __ r __ 5. d __ f f __ __ __ __ t 6. s h __ p k __ __ p __ r
7. s h __ __ s 8. c __ __ t __ m __ __ 9. c __ l __ __ r
10.__ __ g h t 11.b r __ __ n 12. f __ __ t

Mixed-up Sentences
Put the mixed-up sentences into a correct sentence.

1. some . I shoes want black

____________________________________________________________________________________
5 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes
2. try shoes of a ? can different I pair

____________________________________________________________________________________

3. are they . shiny too

____________________________________________________________________________________

4. ones white I’ll the . grab for

____________________________________________________________________________________

5. better fit I they nicely . like white and

____________________________________________________________________________________

6. please . thank you again and come

____________________________________________________________________________________

Match the syllables: words

Draw a line from each syllable in the left to a syllable in the right to make words
related to ‘A dialogue between a shopkeeper and a customer buying shoes’. Then
write each completed word to the right.

bl ces
me ack
bu ipt
wh zes
fo tomer
la ght
b ot
rec en
f ite
t it
si asure
ti ying
cus ye

6 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes