Karma User Manual v12!2!0-1

User Guide
Ver. 12.2.0 bld 314

Product support center. T: +386 8 205 20 23 or E: support@spintec.si
Spintec d.o.o., Polje 12, SI-5290 Šempeter pri Gorici, Slovenia
2 User Guide
Table of Contents
0
Part I General Information 4

1 Copyright
................................................................................................................................... 4
2 Customer
...................................................................................................................................
support 4
3 CE label
................................................................................................................................... 4
4 Technical
...................................................................................................................................
Specifications 5
5 Safety ...................................................................................................................................
Warnings 5
Part II Machine exploitation 6

1 Power ...................................................................................................................................
on 6
2 Power ...................................................................................................................................
OFF 6
3 Log on...................................................................................................................................
Station with RFID card 7
Part III Machine Configuring 7

1 Options
...................................................................................................................................
File 7
2 Ram Clear
................................................................................................................................... 8
3 Reset Meters
................................................................................................................................... 9
4 Touch...................................................................................................................................
Screen Calibration 10
5 Server
...................................................................................................................................
settings (Date/Time, UPS) 10
6 Wheel...................................................................................................................................
settings 13
7 Bet and
...................................................................................................................................
Money Limits 16
8 Online
...................................................................................................................................
connection 18
9 TITO ................................................................................................................................... 20
10 Cashless
................................................................................................................................... 23
11 Users................................................................................................................................... 24
12 All Station
...................................................................................................................................
Settings 29
13 Denominations
................................................................................................................................... 34
14 Progressive-Jackpot
................................................................................................................................... 35
15 External
...................................................................................................................................
information display 43
Part IV Playing the Game 43

1 Playing
...................................................................................................................................
tips 46
2 Statistics
................................................................................................................................... 46
3 Paytable
................................................................................................................................... 47
4 Called...................................................................................................................................
bets 48
5 Buttons
...................................................................................................................................
description 50
Spintec d.o.o.
Contents 3
Part V Machine Auditing 50

1 Games
...................................................................................................................................
History 50
2 Meters
................................................................................................................................... 51
3 Events
................................................................................................................................... 54
4 Exceptions
................................................................................................................................... 55
Part VI Troubleshooting 56
1 Tilts ................................................................................................................................... 56
2 Clearing
...................................................................................................................................
a Tilt 57
3 Poor ...................................................................................................................................
machine operation 63
Spintec d.o.o.
3
4 User Guide
1 General Information
1.1 Copyright
©2015, Spintec d.o.o. All rights reserved. No part of this documentation may be reproduced in
any form or by any means or used to make any derivative work without written permission
from Spintec d.o.o. Spintec d.o.o. provides this documentation without warranty of any kind.
The documentation or part of it may change without prior notice.
1.2 Customer support

The customer support center can be contacted by phone at +386 8 205 20 23 or by e-mail at
support@spintec.si. You can find additional support data on website www.spintec.si.
1.3 CE label
The CE label (Declaration of Conformity) marks that the product meets the requirements of
the EU directives. It is made in accordance with following directives:
2006/95/EC The Low Voltage Directive
2004/108/EC The Electromagnetic Compatibility Directives
and it is in conformity with applicable requirements of the following directives:
Ref. No. Title Edition/Date
EN 55022:2006+A1:2007 Information technology equipment. Radio disturbance 2006

characteristics. Limits and methods of measurement.
EN 55024:1998+ A1:2001+A2:2003 Information technology equipment - Immunity 1998

characteristics - Limits and methods of measurement
EN 61000-3-2:2006+A1:2009+A2:2009 Electromagnetic compatibility (EMC)-Part 3-2:Limits- 2006,2009

Limits for harmonic current emissions (equipment input
current 16A per phase)
EN 61000-3-3:2008 Electromagnetic compatibility (EMC). Limits. Limitation 2008

of voltage changes, voltage fluctuations and flicker in public
low-voltage supply systems, for equipment with rated
current = 16 A per phase and not subject to conditional
connection
IEC 60335-2-82:2002 (2nd edition) +A1:2008 Household and similar electric appliances. Safety. Particular 2008
in conjunction with requirements for amusement machines and personal service
IEC 60335-1:2001 (4th edition) (incl. machines
Corrigendum 1:2002) +A1:2004
+A2:2006 (incl. Corrigendum 1:2006)
EN 60335-2-82:2003 +A1:2008 in conjunction
with EN 60335-1:2002
+A1:2004 +A11:2004 +A2:2006 +A12:2006
+A13:2008
Ident: 13062016 Spintec d.o.o.

General Information 5
1.4 Technical Specifications

Technical specifications for a 8 playing station automated roulette.
Name Automated roulette KARMA
Producer Spintec d.o.o, SLOVENIA
Certification year 2011
Weight 7.5 [KN]
Dimensions (diameter, height) Φ2680 x 994 [mm]
Rated voltage 230V+-10%, 50Hz +-5%
Rated current of main inlet fuses (cable) 16A, operation regime C
Maximum permanent power 1380 [VA]

consumption of the device
Number of player stations 1-224
Operation capacity max. 80 [games/hour]

Table 1: Technical specifications.
Identification plate.
Figure 1: Identification plate (serial changes according to product S/N) .
1.5 Safety Warnings

CAUTION:
· If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.

July 2016
6 User Guide
· The appliance is not suitable for installation in an area where a water jet
could be used.
· The appliance is not suitable for outdoor use.
· Only specified fuses should be used.
MEANS OF DISCONNECTION
· Whole machine is powered from power distribution unit (PDU,standard
power splitter) which shall be placed in playing station #2.
· When it is necessary to disconnect the machine from the supply, all plugs
from the PDU shall be removed.
· The machine can be disconnected also by switch ON/OFF on the PDU, setting
it to OFF state.
In case of damaged or broken parts contact:
Spintec d.o.o.
Polje 12
SI5290 Šempeter pri Gorici, Slovenia, EU
T: +386 8 205 20 23
F: +386 5 333 16 97
E: info@spintec.si
2 Machine exploitation
Prior to machine exploitation please make sure that it is assembled and connected to
the mains with accordance with "Installation and maintenance manual".
2.1 Power on
· Open the front door of playing station 2.
· If machine is not equipped with PDU,find the mains splitter and switch it ON. Its switch acts
as a main switch for whole roulette. Otherwise switch ON main switch on the PDU.
· Check if all playing stations turn ON. If not, open front door of each not turned on playing
station and check the switch on mains splitter (turn it On).
· Check the main switch in each playing station's power supply. Turn it ON.
2.2 Power OFF

· Open the front door of playing station 2.
· If machine is not equipped with PDU, find the mains splitter and switch it OFF. Its switch
acts as a main switch for whole roulette. Otherwise switch OFF the PDU.
NOTE:

Machine exploitation 7
While playing stations turn OFF immediately, machine's wheel is under uninterruptible power
supply (UPS). Most probably it will play another 1-2 games (depends on set time in
Advanced->Server->UPS) and after that machine will shut down.
2.3 Log on Station with RFID card

To log on a playing station RFID cards are used. The RFID cards are 125KHz and uses
Manchester coding. At least one programmed RFID card is shipped with the machine. It is
the so called "Master RFID Card", which means it has the highest priority, which allows
changing all the settings. Its code is stored on the Playing Stations flash RAM, which means
we can log on the playing station even if the Playing station is not connected to the server.
NOTE: Only one RFID card's code can be stored on Playing Station's flash RAM. Other
RFID codes (additional users that can Log On) are stored on server and are sent to the
Playing Stations after they connect with server.
When the user is logged on machine by means of preprogrammed RFID, he has control over
the machine depending of his user level and set rights.
3 Machine Configuring
After the machine is assembled and powered up it has to be configured for proper
functioning. Configuration is done by means of options file on server machine and settings
set by means of certain menu access and input desired setting when the machine is up and
running.
3.1 Options File

Options file is located on the Roulette's PC server on a hard disk in e:\er\server folder. It holds
settings that CAN NOT be modified without a physically connection to the Roulette's PC
server. In some jurisdictions this is a must, since the most important settings, as for example
the base accounting unit, bet limits etc., must be secure from changing. To restrict sensitive
settings (mentioned above) further more there is an additional options_mandatory file with
same syntax as common options file, but since it is read after options file, anything defined
inside it overwrites options settings. File options_mandatory is digitally signed at certification
process and should NOT be changed. If digital signature does not match, machine won't
start.
Configuring the options file
Normally the options file is already configured by the producer prior of shipping the machine,
however there are some specific options that the customer might change before putting the
machine in operation. Those settings that are restricted by jurisdiction are already set in
options_mandatory, so even though you change these settings inside options file, they would
get overwritten.
To change the settings in options file you have to:

· connect a USB key, a USB mouse and a monitor to the central PC server

July 2016
8 User Guide
· stop server.exe (select its window and press ESC key or stop it by clicking on X in the
window left upper corner)
· open the e:\er\server\options file in Notepad
· change the settings by typing in new values
· save the options file
· start server.exe
Example 1: Change the base accounting unit from 0.05 (5 cents) to 0.01 (1 cent)
1. In options file find: option name=accounting_denomination value=0.05
2. Replace 0.05 with 0.01
NOTE: After base accounting unit is changed the server will not start if absolute
counters are not set to 0. They can be set to 0 by Ram Clear.
NOTE: Do NOT edit options_mandatory file.
Example 2: Set the allowed player denominations to 5 cents, 20 cents, 25 cents 50 cents
and 1 EUR
In options file find: option name=enabled_multidenom
Write it as: option name=enabled_multidenom value=0.05-0.20-0.25-0.50-1.00
NOTE: Maximum 5 denominations can be listed.
3.2 Ram Clear

Ram clear resets all settings to its default value (except for the settings in options file). Ram
Clear does the following:
· sets electronic counters to 0,

· clears all history data (for example Events Log and Wheel Statistics) and
· clears all settings.
Ram Clear procedure using script:

· open a command prompt (In Windows: Start -> Run -> cmd)
· type: e: [Enter]
· type: cd e:\er\server [Enter]
· type: ram_clear.bat [Enter]
· press '1' key
· press 'y' key ('z' on some systems)
· wait for the new database to be created
· close command prompt window
· start server.exe by double-clicking the icon on desktop
· press key 'i' in the servers window to initialize all stations
· log on to one playing station: check that all absolute counters are 0

Machine Configuring 9
Figure 2: RAM Clear.
Alternative, step by step, Ram Clear procedure:

· delete all station* files from e:\er\server\data directory
· delete users file from e:\er\server\data directory (in case users file is not deleted, data
about users that can log to the roulette will be preserved)
· type: e: [Enter]
· type: server –reset_db new [Enter]
· press ‘y’ key to delete the existing database
· wait for the new database to be created
· log on to one playing station: check that all absolute counters are 0
3.3 Reset Meters

Reset meters clears electronic meters to zero. Reset meters does the following:
· sets all electronic meters to 0,

July 2016
10 User Guide
Reset meters procedure:

· type: e: [Enter]
· type: server –reset_db meters [Enter]
· press ‘y’ key to reset meters for all stations ('z' on some systems)
· wait that the operation is finished
· log on to one playing station: check that all absolute meters are 0
3.4 Touch Screen Calibration

Touch Screen calibration procedure:
Log on a playing station. Press the Calibrate Touch Screen button and follow the instructions
on the screen.
On some systems the touch screen calibration can be started by pressing/unpressing the Bill
Acceptor Switch for 3 times.
NOTE: Calibration data for ELO SAW Touch screens is stored in Database and is lost when
Ram Clear is done. Therefore all playing station's touch screens have to be calibrated after
Ram Clear.
3.5 Server settings (Date/Time, UPS)

Settings influence the server's PC operation. Settings are meant for:
· Speech on server (legacy support)
· System Date and Time
· Uninterruptible power supply (UPS)
To access this menu:

· Logon to Station with RFID that has Settings access right.
· Open Advanced -> All Stations Settings -> Server dialog.
· Set settings according to your requirements.
· Confirm changes with OK or dismiss with CANCEL

Figure 3: All Stations Server settings
Setting speach sound on server machine

These settings are for legacy support.
NOTE: Settings have no influence if server machine is not equipped with sound
amplifier.
Setting Description
Speech on If checked, then spoken sound is reproduced on server instead on
server each station. Setting has no effect if server is not equipped with
amplifier. It is used for legacy support.
Speech Spin widget to set language in which the spoken sound is reproduced
Language on server. In spin widget are listed only those languages that are
installed on server side. Choose required.
Adapt speech If checked, machine will automatically choose the language among
lang. to users. those installed, which is the most chosen by the players on stations.

July 2016
12 User Guide
Setting Description
Speech volume Volume in %.
Time and date setting

System time and date is driven by server PC.
NOTE: If machine is connected to SIS (supervisor information system) the machine's

date/time is synchronized with SIS date/time.
Setting Description
Gaming day start Value expressed in hh:mm (24h) format where hh represent hours
and mm represent minutes. Value sets the local time when the
gaming day starts. Daily counters rely on this setting.
Date format Spin widget to select date format which is used system wise:
· dd-mm-yyyy : European format.
· yyyy-mm-dd : American format.
This setting does not influence ticket printer date format.
System date: Value to be set in same format as Date format. Setting sets the
system's RTC.
System time Value expressed in hh:mm (24h) format where hh represent hours
and mm represent minutes. Value sets the local time to system's
RTC.

Uninterruptable power supply

UPS (Uninterruptible power supply) is controlled by server and basically only server PC, LAN
switch and wheel is powered by it.
Principle of operation:
· If power shortage is sensed keep powering the server for Stay on UPS time seconds.
· If power is back within Stay on UPS time do nothing. If power is NOT back within Stay on
UPS time start SHUT DOWN sequence.
· Once in SHUT DOWN sequence, disregard main power state (power could be back) wait
for UPS power off time and unconditionally execute power OFF.
· When power is back switch ON.
NOTE: UPS is normally built in center under the wheel and attached to server PC
with serial RS232 connection. On server PC runs a dedicated service which is
capable to scan all serial ports and found the one to which the UPS is attached. Other
relevant settings for service are to be done in options file.
Setting Description
Stay on UPS Value expressed in seconds. It sets for how long the machine should
time run on UPS prior to commence the SHUT DOWN sequence. If in
mean time the power is back, nothing happens.
UPS power off Value expressed in seconds. It sets for how long UPS keeps
time powering the system after the SHUT DOWN sequence starts. After
the set time UPS is automatically switched OFF. Value represent the
time needed for the server PC to perform graceful shut down.
3.6 Wheel settings

Settings are per wheel basis. If system is equipped with more wheels, each wheel should be
set. Number of wheel settings depends on wheel type. Bellow described settings are
superset of all settings and different types might have less settings.

· Open Advanced -> All Stations Settings -> Wheels -> Select the wheel

July 2016
14 User Guide
Figure 4: Wheel settings
Setting Description
Bet time Value expressed in seconds. Sets the players bet time including the
Allow bets after shoot time.
Max. approx. Value not settable. Value expressed in seconds represent
game period approximate calculated time from ball shoot to ball shoot.
Hurry Up Time Value expressed in seconds. Time how many seconds before the
bets are closed, machine warns the player to hurry up (speech and
descriptive game status on GUI).
Allow bets after Value expressed in seconds. Sets how long player can still bet after
shoot: ball shoot.
Pay time Value expressed in seconds. Time how long the winning number
(blinking bet spot, big number over time gauge) is shown on players
GUI.
Stop bets after Value expressed in milliseconds/round. Sets minimum ball lap time,
ball speed under: for which the bets are still opened. If ball lap time is bigger then set,
the bets are closed immediately.

Setting Description
Min ball rounds: Minimum ball laps for the game to be valid. If set to 0, all games are
valid even though the ball falls directly into pocket.
Min wheel speed: Value expressed in slots/s. Minimum wheel speed. Actual wheel
speed is controlled by wheel controller, and is always randomized
prior the game start. Value represents the lower limit for randomize
function.
Max wheel Value expressed in slots/s. Maximum wheel speed. Actual wheel
speed: speed is controlled by wheel controller, and is always randomized
prior the game start. Value represents the higher limit for randomize
function.
Min blow time: Value expressed in seconds. Minimum blower time for ball ejection.
Actual blower time is controlled by wheel controller, and is always
randomized prior the game starts. Value represents the lower limit
for randomize function.
Max blow time: Value expressed in seconds. Maximum blower time for ball ejection.
Actual blower time is controlled by wheel controller, and is always
randomized prior the game start. Value represents the higher limit for
randomize function.
Ball exit time Value expressed in seconds. Machine constant, it represents the
time between ball shot command moment and the moment when the
ball is actually on ball track. Setting is set by producer and user
should avoid to edit it.
Start game Value expressed in seconds. When on all connected playing stations
interval if no there is no credit the machine can stop to spin the wheel or
credits (0-stop eventually play a single game every set period.:
game if no credit) · # value: although there is no credit on all playing stations, machine
will spin the wheel and shoot the ball every # seconds.
· 0 : if no credit on all stations, stop the wheel.
Max. allowed How many times in a row the same winning number is allowed,
same winning before the attendant intervention is needed. Attendant with
number (0- appropriate access right can validate or dismiss the game.
disabled) To validate/dismiss one can:
· In attendant menu (right after login) press on wheel of interest
(grayed out) ->Confirm Win.Num->Yes/No. In same dialog
attendant can also clear sequence of same winning numbers.
· Open wheel command dialog: Advanced->Devices:Wheels->
Choose Wheel->Confirm Win.Num.->Yes/No. In same dialog
attendant can also clear sequence of same winning numbers.
· Enable setting (see bellow): PopUp Win.Num confirmation dialog.
This setting enables a short cut to confirmation dialog.
On too few ball On too few ball rounds, ask confirmation of win. num instead of
rounds, ask invalidating the game. If parameter for Min Ball rounds is 0, then this
confirmation of functionality is disregarded.

July 2016
16 User Guide
Setting Description
win. num instead
of invalidating
game (if <Min
ball rounds>=0 -
disregard)
PopUp Win.num If checked, a short cut to the confirmation dialog regarding the max.
configuration allowed same winning number and too few ball rounds is enabled.
dialog Attendant does not need to go through several dialogs, but is directly
asked to confirm or dismiss the winning number.
Wheel voice Different wheel voices can be selected (if exist). For example man,
woman. Or wheel voice can be disabled by selecting 'none'.
Background Background color for main screen. The background is a gradient fill
color 1, going from the top of screen from "Background color 1" to the middle
Background of screen to "Background color 2" and to the bottom of screen to
color 2 "Background color 2". Setting can be for example: black, red, green,
blue, white. Any color can be set using RGB representation
(example: FF0000 for red). Background color 2 is used also as cone
color in case of multiple wheels.
Show start game Enable or disable "Spin Ball" button for this wheel.
button
3.7 Bet and Money Limits

Log on Station with RFID and select Advanced -> Limits dialog to set the bet and money
limits.

Figure 5: Bet and Money limits
Example: Set maximum bet on table to be 250€.

In Limit on board, column Max in money write 250. By doing that bet limit on table is
limited to 1000 credits or 250€. Which means that if the player is playing with credits of
0.5€, then he will not be able to place 1000 credits on the table, but only 500, which is 250
€, due to the set table limit in money.
Description of money limits
Setting Description
Max cashout if Threshold in credit inserted for which a tilt is trigged when player
inserted credit issues cashout without any game played.
without playing at Example: if set to 5 then at least one game must be played after 5 or
least 1 game more credits were inserted, for the cashout to be possible.
Win limit to If a win from a single game is equal or above the limit that only the
trigger Jackpot win from that single game will be paid right after the game is finished.
Trigger cashout if Maximum amount that the credit meter can hold. If that amount is
credit more than exceeded, then Hand pay is triggered automatically.

July 2016
18 User Guide
Setting Description
Max player win Maximum amount that can be won in one game. Bets are limited in
per game such a way, the win can not be greater as the set one. If set to 0 then
this restriction is not enabled.
Max credit in by Bill is returned if the credit would exceed this amount after the bill
Bill acceptance.
Max credit in by Ticket is returned if the credit would exceed this amount after the
Ticket ticket acceptance.
Max credit in by Cashless transaction is not allowed if the credit would exceed this
Cashless amount after the transaction.
Max payout by Cashout is not done by ticket if the credit meter exceeds this amount.
Ticket In such case the next cashout possibility is used (cashless or
Handpay).
Max payout by Cashout is not done by cashless if the credit meter exceeds this
Cashless amount. In such case the next cashout possibility is used (ticket or
Handpay).
3.8 Online connection

Physical online connection can be done through a DB25 connector or through a DB9
connector directly on the PC rear panel. On DB25 connector cabinet door switches can also
be monitored.
DB25 connector
The DB25 connector has pins for RS232 serial SAS communication and pins for playing
station's door switches. See the label inside playing station.

Figure 6: DB25 online connector.
DB9 connector
Alternatively the direct connection to DB9 serial port (COM1) inside the PC box can be used.
In such case pins for door switches on DB25 connector can still be used.

July 2016
20 User Guide
Figure 7: COM1 DB9 serial connection.
Figure 8: Rear panel of Axiomtek motherboard.
3.9 TITO
The machine supports IGT SAS compatible TITO (Ticket in / Ticket out). The configuration is
done as follows.
Log on Station with RFID and open Advanced -> All Stations Settings -> Sas TITO dialog.

Figure 9: TITO settings for all stations.
Configure TITO settings according to the online host system and Casino requirements.
Possible settings are:
§ Validaton type: NONE - TITO is disables; SYSTEM - system validation; ENHANCED -
enhanced validation
§ Print tickets: enable/disable ticket printing of all kinds
§ Print handpay receipts: enable/disable printing of handpay receipts issued after
handpay
§ Validate handapys and handpay receipts: enable/disable sending validation records for
handpays to the host
§ Print restricted tickets: enable/disable printing of the so called promotional tickets
(tickets with restricted credit)
§ Accept tickets: enable/disable accepting the tickets of all kinds
§ Accept restricted tickets: enable/disable accepting of the so called promotional tickets
(tickets with restricted credit)
Open the Advanced -> One Station Settings -> Comm Channels dialog.

July 2016
22 User Guide
Figure 10: Communication channels settings.
Configure the following settings according to the online host system and Casino
requirements:
§ Protocol: none - disabled; sas
§ Address: address by which the host is polling the playing station, for point to point
devices it is normally set to 1
§ COM port: communication port on playing station on which the host is attached on
(default COM1)
§ Cashless: enable/disable cashless polls on this communication channel
§ Bonusing: enable/disable bonusing polls on this communication channel
§ TITO: enable/disable TITO polls on this communication channel
NOTE: For Sas TITO the TITO check box must be ticked to enable TITO polls on
communication channel.

3.10 Cashless
The machine supports IGT SAS compatible AFT Cashless. The configuration is done as
follows.
Log on Station with RFID and open Advanced -> All Stations Settings -> Sas Cashless
dialog.
Figure 11: Cashless settings for all stations.
Configure SAS Cashless settings according to the online host system and Casino
requirements. Possible settings are:
§ Cashless: enabled/disabled
§ In-house transfers: enable/disable cashable transfers from/to gaming machine
§ Bonus transfers: enable/disable bonus transfers from host to gaming machine
§ Restricted transfers: enable/disable restricted transfers from/to gaming machine.
NOTE: restricted credits are treated as promotional, they must be played to be
transformed to cashable.
§ Debit credits: not supported
§ Automatic cashout after credit is 0: trigger cashout automatically once credit meter
goes to 0
Open the Advanced -> One Station Settings -> Comm Channels dialog.

July 2016
24 User Guide
Figure 12: Communication channels settings.
NOTE: For SAS Cashless the Cashless check box must be ticked to enable cashless polls
on communication channel.
3.11 Users
Users login to system by means of RFID card or by USB keyboard through login dialog. RFID
codes are stored on server, thus users are unable to log on to playing stations unless there is
a valid server connection. The only exception is so called MASTER card which code is stored
locally and enables user to log on even though communication is down. Preprogrammed
MASTER card gets is with the machine.
Access level principle

· To each user on the system, a distinctive Administration-level is assigned. Levels go
from 1 to 5.
· To each Administration-level, different access rights are assigned.There is no rule
which access right is assigned to individual Administration-level, but usually higher the
Administration-level is, more rights are assigned.

· The only user who has granted all access rights and is also enabled to assign access
rights to Administration-levels is MASTER.
Assigning access rights to Administration-levels

· Logon to Station with MASTER RFID.
· Open Advanced -> All Stations Settings -> Users and Groups dialog.
· Tap on Level Rights .
· Select (X) or deselect access right for each level by your choice.
Figure 13: Users Administration-Level Rights.
Right Description
Accounting If enabled, user is able to review accounting meters.
Meters
Daily Meters If enabled, user is able to review daily meters.
Events Log If enabled, user is able to review Event Logs.

July 2016
26 User Guide
Right Description
Hand Pay If enabled, user is able to clear hand pays (perform hand pays).
Hopper Refill If enabled, user is able to switch machine into refill mode and
perform hopper refill by adding coins through coin acceptor. Ability to
perform additional hopper manipulations depends on additional
rights.
TypeIn Refill Additional to Hopper Refill right. If enabled, user is enabled to perform
hopper refill by dropping the coins directly into hopper and type in the
amount. Hopper Refill right must be enabled.
Empty Hopper Additional to Hopper Refill right. If enabled, user is allowed to perform
hopper dump. Hopper Refill right must be enabled.
Games History If enabled, user is able to review games history.
Settings If enabled, user is able to set different settings. Grant this right with
care, since wrong settings can have great impact on machine
behavior.
Statistics If enabled, user is able to review machine statistics (wheel statistics).
Temporary If enabled, user is able to manipulate Temporary meters (review and
Meters clear)
Test Mode If enabled, user is able to switch the machine into test mode.
Normally, this right is granted to maintenance personal.
Users Edit If enabled, user is able to ADD and EDIT users. This right does not
grant editing access rights.
Wheels Stop If enabled, user is able to START/STOP wheel(s).
Wheels Handling If enabled, user is able to confirm or dismiss winning number in case
Win. number of to few ball rounds or in case of to much consecutive same winning
numbers. Both options must be set/enabled in Advanced Menu->All
Station Settings->Wheels->wheel#.
Adding new user

· Station must be up and running with no errors or at least assure you have valid
connection with server.
· Logon to Station with RFID which has Users Edit access right.
· Tap on Add User. A new dialog is opened.
· Tap on User Name input box and enter new users name.
· With arrows set Administration-level.
· Place new RFID card on RFID reader and tap Read RFID Card. Follow the on screen
instructions.
· On success confirm new user with OK or dismiss with CANCEL

· Leave Users menu with BACK
Figure 14: Adding new user.
Edit existing user

· Logon to Station with RFID having Users Edit access right.
· Select the user on list of all users by taping on it.
· Tap on Edit User. A new dialog is opened.
· Edit users name, administration-level or teach in new RFID card.
· On success confirm new user with OK or dismiss with CANCEL.
· Leave Users menu with BACK.

July 2016
28 User Guide
Figure 15: Edit existing user.
Deleting existing user

· Logon to Station with RFID which has Users Edit access right.
· Select the user on list of all users by taping on it.
· Tap on Delete User. Confirm with YES or dismiss with NO.
· Leave Users menu with BACK.
Changing MASTER
· Station must be up and running possibly with no errors or at least assure you don't have
errors on Station Controller.
· Logon to Station with MASTER RFID or in case of first 'teach in' with keyboard (attach

USB keyboard to station PC, press 'S' and login with master password).
· Tap on Master RFID.
· A similar dialog is opened as for ADD/EDIT user, but with non editable User Name and
Administrator Level.
· Place new RFID card on RFID reader and tap Read RFID Card. Follow the on screen
instructions.
· Confirm with OK or dismiss with Cancel.
· Confirm replacing the MASTER RFID card with YES or dismiss with NO.
· New MASTER RFID can be sent to other stations too. If this is desired action confirm
with YES or dismiss with NO.
· Leave Users menu with BACK
3.12 All Station Settings

In this menu user can set different settings that are applied to all connected stations. These
are various settings for players GUI as for game behavior itself.

· Open Advanced -> All Stations Settings -> Stations dialog.

July 2016
30 User Guide
Figure 16: All stations settings.
Setting Description
Show start game If checked, inside the time gauge on playing table a soft touch button
button is displayed. Checking this setting enables the functionality of game
speed up. When all players with credit and placed bets press this
button it is assumed that all players are satisfied with their bets and
ball is ejected even before the "place your bets" time outs.
Show Max bet If checked, chip 'Max Bet' is shown. When selected it enables the
chip button player to place maximum bet on chosen bet spot with one touch.
Show X2 button If checked, 'x2' soft button is shown. When pressed it enables player
to double up existing bets. Showing 'x2' and '+1' are exclusive. Bet
and win limits are taken into account.
Show plus bet If checked, '+1' soft button is shown. When pressed it automatically
button add value of currently selected chip to all already placed bets.
Showing 'x2' and '+1' are exclusive. Bet and win limits are taken into
account.
Show Undo If checked, 'Undo' soft button is shown. When pressed it undo last

Setting Description
button action related to bet placing.
Show If checked, 'Show Wins' soft toggle button is shown. Button enables
ShowWinsButton player to show the possible wins next to the placed bets. Possible
wins are shown on full numbers. If possible win is 0 then it is not
shown
Show Dragging If checked, 'Draging ' soft toggle button is shown. Button enables
Button player to toggle between how the bets are placed when he taps on
the screen. In 'Dragging ON' when the player places the chip by
tapping on the screen and he does not release the tap, the same
chip could be moved around the bet table. In the 'Dragging OFF'
once the player taps on the screen without releasing the tap the chip
is placed to the touched spot.
Dragging by If checked, then the default tap-bet behavior is 'Dragging ON' . This
default setting is overridden if Show Dragging Button is checked when the
tap-bet behavior is driven by players choose. This setting override '
Bet while Dragging".
Bet while If checked, then the default tap-bet behavior is 'Dragging OFF'. Bets
Dragging are placed to all spots visited by the player's finger. This setting is
overridden if Show Dragging Button is checked when the tap-bet
behavior is driven by players choice. Setting is also overridden by '
Dragging by default".
Show bet/win If checked, bets and wins from previous game are shown. Only
from previous numbers are hidden, while labels are always shown.
game
Show MinMax. If checked, minimum and maximum possible bets on single number
Bet value are shown (in lower left corner of the player's screen).
Show win on If checked, on eventual win, win amount is shown (near the winning
table bet spot).
Colorize chips on If checked, chips betted on same bet spot, will change color to one of
table the next chip value as soon the sum of the bet is bigger then the
value of this, next chip.
Denomin. menu If checked, players pop up menu to choose denomination is
autoshow automatically popped up whenever a credit is inserted for the first
time.
Report printer If checked, printer warnings as for e.g. Low Paper are shown (lower
warnings left corner of the player's GUI) .
Rebet persistent If checked, then last bets (for rebet) are available even if player
misses the very next game. For e.g. if player in 1st game puts some
bets on playing table, on the 2nd game he just doesn’t play (he miss
this game for what ever reason) and on the 3rd game he press rebet
the bets from the 1st game would be repeated. In opposite case,
when the rebet persistent is not checked, then the rebet is available

July 2016
32 User Guide
Setting Description
only for very next game, meaning as for above mentioned game,
pressing the rebet on the 3rd game, no bets would be placed on bet
table.
Rebet stake If checked, then on rebet and player does not have enough credits,
down in ratio machine will try to reduce all bets proportionally. Minimum wager is 1
credit and if the bet can't be reduced to at least 1 credit on all rebeted
spots then rebet is impossible and thus not performed.
Hide credit If checked, then player by tapping on credit panel is able to choose
view, with the player's credit not shown.
Show hints If checked, various player hints are popped up while the player is
playing (e.g. No credit, Cash Out Not possible now, Clear Bets First,
etc.). Primarily intention of hints, is to warn players why certain
operation is not possible at that moment.
Disable buttons If checked, players button on bet table are disabled when the bets are
when no bets inhibited.
possible
Show racetrack If checked, then when the player switches the view to racetrack,
with table inside of it a smaller classic bet table is shown.
Show chips in If checked, then when the bet table is tilted the chips are drown in 3D.
tower
TLamps Lum [%] Slider to set luminescence of tilt lamp.
TLamps Win. If checked, then when the player wins a short sequence of different
Anim. color combination is played on tilt lamp.
TLamps If checked, then blending colors showing game progress time are
GameProgress played on tilt lamp (similar as game progress time bar on GUI,
Anim. blending from green to red).
TLamps If checked, then tilt lamp changes color when bets are closed.
BetsClose show
Show last winning If checked, then the list of last winning number is shown in bellow
numbers bellow position between the soft command buttons and betting chips.
the carpet
Darken betspots If checked, then bet table gets darker for some seconds after the
after bets closed bets are closed.
Animate If checked, a snake animation of blinking bet spots on race track is
numbers on shown when waiting to the winning number.
racetrack
Animate finger If checked, an animated hand touching last winning numbers list is
touch on last shown as a hint for the player.
winning numbers
Animate game If checked, game start button inside time gauge is zoomed out and in

Setting Description
start button to attract players attention.
Show big winning If checked, a big image of winning number over the time gauge is
number shown.
Player must If checked, after the player presses Cash Out, a confirmation from
confirm cash out the player is required.
Scr. Saver (0- Time expressed in seconds, after which screen saver starts. Screen
None) saver starts if there are no touches, no credit and no bets on playing
station. If this parameter is set to 0, then screen saver is never
shown.
Congrat. limit (0- Value expressed in currency. If player in current game wins more
None) then the set limit, a congratulation image is shown.
Default table Value expressed in angle degrees. Default tilt angle of game table
rotation (start up, after Cash out).
Default table Value expressed in percentage. Default game table brightness (start
brightness up, after Cash out).
Called bets must If checked and player does not have enough credit to put complete
be complete called bet, then called bet is not performed.
Automatic rebet Spin widget to select how the automatic rebet is performed:
· disbled: automatic rebet is inhibited
· current wheel: rebet of last bet is trigged automatically on each
game start on currently selected wheel (on multi wheel systems)
· all wheels: rebet of last bet based on wheel is trigged automatically
on each game start on all wheels (on multi wheel systems)
Outside bets pay Spin widget to select how the simple bets with 50% winning
method probability (red/black, odd/even, 1st/18, 2nd/18) are treated when the
winning number is 0.
· normal: bets are taken into account and calculated. If the only bet
on table was one of the simple bets, player loose.
· lock bets when win num 0: bets placed on simple bets are locked
and automatically wagered in next game.
· half when win num 0: bets placed on simple bets are taken into
account. In case the winning number is 0 then the machine returns
to credit half of simple bets value (loose is split between casino
and player, but only for simple bets) .
No. of win Spin widget to select how many last winning numbers are shown in
numbers to show history:
· 0: no history
· 100: last 100 winning numbers
· 200: last 200 winning numbers
Alarm volume Slider to set alarm volume expressed in %. Taken into account only if
enabled in options file.

July 2016
34 User Guide
Setting Description
Sound volume Slider to set various sound effects and speech volume expressed in
%.
Play payin, If checked, sounds related to cashless credit in and cash out are
payout sounds played.
Play wheel If checked, spoken sound related to game progress is played.
sounds
Player can lower If checked, beside volume of different sound effects also volume of
wheel sounds spoken sound related to game progress is controlled by player
(speaker icon in left sliding menu on players GUI).
Wheel language Spin widget to set language of spoken sound related to game
progress:
· language: one of the currently installed on the system
· locale: spoken language depends on flag (language) selection on
players GUI. Choosing this selection might lead to 'Babylon' effect
since different users might choose different languages
Taken into account only if Play wheel sounds is checked.
Auto restart app. Value expressed in days after which the system is automatically
every (0- restarted.
disabled): System is restarted if bellow conditions are meet:
· No credits on playing station
· No bets
If value is set to 0 or Auto restart app. after (if blank then disabled) is
not set, then no auto restart is performed.
Auto restart app. Value expressed in hh:mm format where hh represent hours and
after (if blank mm represent minutes. Value sets the local time after which the
then disabled) system will be restarted. Auto restart app. every (0-disabled): must
be also set.
3.13 Denominations
In this menu user can set denominations that can be chosen by the player. The user can
choose from denominations set in options file. NOTE: Denominations can be set per station.
So for example playing stations placed nearer to the cylinder can have higher denominations
set.

· Open Advanced -> One Station Settings -> Denomination dialog.

Figure 17: One station denominations.
3.14 Progressive-Jackpot
The roulette supports a single level progressive, which runs on the roulette's server. Every
playing station connected to a particular roulette server can be involved in the progressive
game. The progressive jackpot amount is paid from the roulette profit and/or from the side
bet. Two types of Progressive games can be set:
· Progressive game
· Jackpot game (side bet required)
The Progressive can be enabled in Advanced -> Progressive-Jackpot screen.
Progressive RTP
RTP MAX is a part of all bets from rulette, which are paid to the player as progressive wins.
The calculation is made for the player most favorable case in which he bets on all straighup
numbers the minimum required amount to enter the progressive game.
RTP MAX = Current pool Increment +

Hidden Increment +

July 2016
36 User Guide
(Reset value - Sum of side bet that goes to Casino) / Average sum of bet in one
Jackpot cycle
· Number of pockets = 37
· Average games for Lucky number = Average games for Lucky number to appear
· Minimum bet = Minimum bet on straightup to enter the progressive game
· Reset value = The amount the "Current pool value" resets to after the progressive is
won.
· Average sum of side bet in one Jackpot cycle = Side Bet for one game * Average
games for Lucky number * 37
· Average sum of bet in one Jackpot cycle = Average games for Lucky number * 37 *
37 * Minimum bet + Average sum of side bet in one Jackpot cycle
· Sum of side bet that goes to Casino = ((100 – Current pool increment (for side bet) –
Hidden increment (for side bet)) /100) * Average sum of side bet in one Jackpot cycle
Progressive game
Progressive game requires no side bet from the player. The Jackpot amount is filled only
from the roulette profit.
NOTE: Player must bet straight to the winning number minimum the set amount to have a
possibility for wining the Jackpot.
See below the instructions for the Progressive game.

Figure 18: Progressive game help screen.
Jackpot game
Jackpot game requires the player to place a side bet in order to have a possibility for wining
the Jackpot. Jackpot game allows to fill Jackpot amount from roulette profit and from the Side
bet. The game is enabled by setting the Side bet required amount to a non zero value.
NOTE: Player must bet to the winning number the set amount to win the Jackpot. It is not
obligatory to bet straightup to the winning number. For example, betting 18 times the
requested amount to field "red" will make it possible to win the Jackpot on any red number.
See below the instructions for the Jackpot game.

July 2016
38 User Guide
Figure 19: Jackpot game help screen.
Settings
To access the Progressive-Jackpot settings menu:

· Open Advanced -> All Stations Settings -> Progressive-Jackpot dialog.
NOTE: In some jurisdictions the playing station's PC box cover has to be removed before
settings can be altered.
The Progressive is enabled or disabled by marking the "Progressive enabled" check box.
After RAM clear you have to set the starting value of the "Current pool value". After you type in
the starting value press "Next" to access the Progressive settings screen (see below image).
NOTE: The starting value can be set to 0 as well. It affects only the very first value of "Current
pool value" after RAM clear is done. Once it is set it can not be altered, unless by a RAM
clear.

Figure 20: Progressive setting the Star up value.

July 2016
40 User Guide
Figure 21: Progressive-Jackpot settings.
Setting Description
Progressive If checked then the progressive is enabled.
enabled
Current pool Current prize amount.
value
Start up value Starting value of the "Current pool" after RAM clear was done.
Reset value The amount the "Current pool value" resets to after the progressive is
won.
Max pool value Jackpot limit value. When jackpot has reached this limit the overflow
amounts will be added to the overflow pool.
Hidden value Amount contributed to the hidden pool.
Overflow value Amount contributed after the jackpot has reached the "Max pool
value" limit.
Add overflow to If checked then the "Overflow value" is added to the "Current pool
current pool after value" after the progressive is won. On top of "Reset value".

Setting Description
the progressive
is won
Hidden to current Percentage of "Hidden value" that is added to "Current pool value"
pool after after the progressive is won. On top of "Reset value" and "Overflow
progressive is value".
won
Current pool Percentage of bet from roulette game that is added to "Current pool"
increment (% of after each roulette game is calculated.
BET)
Hidden Percentage of bet from roulette game that is added to "Hidden value"
increment (% of after each roulette game is calculated.
BET)
Increment Possible values:
current pool and · always (the default value)
hidden · bet > win (only when bet from roulette is higher than win)
· bet != win (only when bet from roulette is different than win)
Min bet Minimal bet straight up on single number to enter the progressive
straightup on game.
number. In case In case of side bet: minimal bet on number (proportionally calculated
of side bet min from for example bets including splits or simple bets).
bet on number NOTE: Once the chip matches the min bet requirement it starts
rotating (on bet table).
Lucky number Example 1: A=10 B=30 Lucky number will appear randomly between
appears game 10 and 30.
randomly Example 2: A=40 B=40 Lucky number will appear exactly every 40
between A to B games.
games. NOTE: Lucky number appears regardless of players bets. A game is
considered one roulette game (even if there are no credits on playing
stations or even if there are no bets placed).
NOTE: In case of side bet: Lucky number will only appear on playing
stations with placed side bet.
Jackpot split · evenly between players: if more players win the jackpot then it is
split between them evenly
· proportionally with players bet on wining straight up number: if more
players win the jackpot then the players who bet more on the
wining number get a bigger part of the jackpot
NOTE: In case of side bet: the Jackpot can only be split between
players evenly.
Side bet required The amount taken from credit in each game to participate in Jackpot
(0-none) game. If set to 0 then the Jackpot game is disabled and Progressive
game enabled.

July 2016
42 User Guide
Setting Description
Current pool Percentage of all side bets contributed by the players that is added to
increment (%of "Current pool" (after each roulette game is calculated).
side bet)
Hidden Percentage of all side bets contributed by the players that is added to
increment (%of "Hidden value" (after each roulette game is calculated).
side bet)
Suggested Settings
In order to avoid player's abuse of Jackpot (winning the Jackpot with long time betting for
small amounts), we suggest the following settings.
Lucky number appears randomly between 1 to 140 games: (on average at least every
70 games)
Min bet to enter progressive game: 5 -10 times of minimal bet to single number (at
lowest denomination)
In case of side bet:
Side bet required: minimal bet to single number (at lowest denomination)
Affected meters
There are two possibilities how Progressive win is metered:

1. The amount of won progressive is below "Jackpot limit". Progressive win will
be added to "credit" meter. (NOTE: Jackpot limit can be set in Advanced -> Limits ->
Win limit to trigger Jackpot")
The following meters are increased:
"total coin out" = SAS meter 0x01 ("total coin out credits")
"machine paid progressive win" = SAS meter 0x1D ("total machine paid progressive
win")
SAS meter 0x22 ("total won credits")
2. The amount of won progressive is above "Jackpot limit". Progressive win will
be paid as Jackpot by attendant hand pay.
The following meters are increased:
"total jackpot" = SAS meter 0x02 ("total jackpot credits")
"attendant paid progressive win" = SAS meter 0x20 ("total attendant paid progressive
win")
"total canceled credits" = SAS meter 0x04 ("total cancelled credits")
SAS meter 0x22 ("total won credits")

3.15 External information display

One or more information display PC boxes can be attached to a single roulette server (LAN).
They are used to display the roulette statistics and video of the roulette wheel. They can as
well act as progressive displays. If so then apart from the statistics they display also the
progressive value, progressive lucky numbers and progressive wins.
Figure 22: Progressive information display.
4 Playing the Game

Once the roulette is assembled and configured players can start with the game playing. If
there are no credits on the roulette the message Insert credit, please is displayed. To start
playing the player has first to insert the credits. Normally by inserting a bill into the bill
acceptor. After that the player selects the denomination (in case of multidenom
configuration), which is the value of one credit. Then he selects the chip's value. By default
the lowest chip value is selected.
After that the player waits for the game sequence in which bets can be placed. Bets can be
placed when the following messages are shown:
· Place your bets, please or

· Hurry up with your bets, please

July 2016
44 User Guide
Figure 23: Playing the game

Playing the Game 45
Figure 24: Playing the game with Racetrack.
Bets can be placed by pressing on bet spots on Table or Race Track. The player can launch
the ball before the bet time ends by pressing on Start button. The player can delete all bets by
pressing on the button with icon where chips are crossed. After the bets time slider comes to
its end the bets are closed and the message No more bets appears.
After the bets are closed, the player has to wait for the wining number to be announced by the
roulette. As soon as the winning number is read by the roulette the message Winning
number is shown. After the wining number is announced the non winning bets are removed
from the roulette's table and the win from game is displayed. After a while also the winning
bets are removed and a new game starts.
When the player decides to exit the game, he presses the CASHOUT button to redraw his
money from the playing station. The money is paid by whatever possible mean. In case of
TITO (Ticket in Ticket out) system a cashout ticket is printed. In case of Cashless credit is
transferred to the players card. If TITO or Cashless payout methods are not possible then
Hand Pay is performed which means the player has to wait for the attendant, who will pay the
player in cash.

July 2016
46 User Guide
4.1 Playing tips

The playing tips screen shows tips on how to:
· Quick access to statistics screen.
· Place Called bets.
· Place Neighbours bets.
· Open the Control panel.
Figure 25: Playing tips.
4.2 Statistics
The statistics screens shows:
· Statistics of winning numbers shown in wheel. Marking with blue stripes the 5 cold and with
red stripes the 5 hot winning numbers.
· A list of last winning numbers. The last winning number shown in upper left corner.
· Red/Black, Even/Odd and 1-18/19-36.
· Number of outcomes of every number.
Maximum 200 winning numbers can be used for the statistics.

Playing the Game 47
Figure 26: Statistics.
4.3 Paytable
The player can bet on the following positions:
1. SINGLE NUMBER: probability for the player to win is 1/37, win = bet * 36
2. TWO NUMBERS: probability for the player to win is 2/37, win = bet * 18
3. THREE NUMBERS: probability for the player to win is 3/37, win = bet * 12
4. FOUR NUMBERS: probability for the player to win is 4/37, win = bet * 9
5. SIX NUMBERS: probability for the player to win is 6/37, win = bet * 6
6. TWELVE NUMBERS: probability for the player to win is 12/37, win = bet * 3
7. EIGHTEEN NUMBERS: probability for the player to win is 18/37, win = bet * 2

July 2016
48 User Guide
Figure 27: Paytable.
4.4 Called bets

Beside classic betting on the table some predefined best are available for the player. This
bets are:
Series 5/8: 6 chips placed on numbers 1 x 5/8, 1 x 10/11, 1 x 13/16, 1 x 23/24, 1 x 27/30, 1 x
33/36
Orphelins: 5 chips placed on numbers 1 x 1, 1 x 6/9, 1 x 14/17, 1 x 17/20, 1 x 31/34
Big series: 9 chips placed on numbers 2 x 0/2/3, 1 x 4/7, 1 x 12/15, 1 x 18/21, 1 x 19/22, 2 x
25/26/28/29, 1 x 32/35
Zero game: 4 chips placed on numbers 1 x 0/3, 1 x 12/15, 1 x 26, 1 x 32/35
Neighbour bets: 2 chips placed on neighbour numbers of the last single number bet. By
calling it again 2 chips are placed on the second two neigbour numbers and so on.

Playing the Game 49
Figure 28: Called bets.

July 2016
50 User Guide
4.5 Buttons description
Figure 29: Buttons description.
5 Machine Auditing
5.1 Games History

Log on Playing Station (the one you would like to check the Games History) with RFID and
select Games History. By typing in the date or time you can jump to the first game played
after the entered time. Press the left or right arrow button to navigate through games.

Machine Auditing 51
Figure 30: Games history.
The games history log stores the last 8000 games played.
5.2 Meters
Log on Playing Station with RFID and press Advanced -> Accounting Meters to get access to
the accounting meters.

July 2016
52 User Guide
Figure 31: Accounting meters.
The following meters are listed on the Accounting Meters screen:
Meter name Meter description

total coin in total credits wagered on the gaming machine
total coin out total value of all credits directly paid by the gaming machine,
including external bonus win, not including total jackpot
coin out total value of all credits directly paid by the gaming machine, not
including bonusing, progressive amounts and total jackpot
(equivalent to SAS meter 0x1C named as "total machine paid
paytable win").
total drop bill drop + ticket in credits + total electronic transfers to gm +
manually added credits
total canceled credits hand pay canceled credits + ticket out credits + total electronic
transfers to host (does not include "total jackpot")
hand pay canceled credits credits paid to the player as a direct hand pay by the attendant
(does not include "total jackpot")
canceled credits above limit counts only the positive differences of: (hand pays - credit limit) +
(payouts by ticket – credit limit)

Machine Auditing 53

games played games played with bets higher than 0
games won games played with win higher than 0
games since PWR ON games played since the playing station was powered on
games since slot door closed games played since slot door was closed
manually added credits credits added to the gaming machine by attendant via the Add
Credits functionality
bill drop number of credits added by accepted bill notes by bill acceptor
(tickets are not included)
bill in qty number of bill notes accepted by bill acceptor
bills/tickets rejected number of bills and tickets rejected by bill acceptor
total bills n number of accepted bills of N value; total bills n meters are shown
for enabled bills only
true coin in number of credits added by accepted coins (coin acceptor)
true coin out credits paid to the player by coins (hopper)
true coin to drop box number of credits accepted with coins that went to drop box
true hopper refill number of credits refilled in hopper
hopper dump number of credits dumped from hopper
true hopper level number of coins in hopper
credit credit meter (includes restricted credit)
restricted credit number of credits that can not be cashed out, called also
promotional credits
ticket in credits credits added by inserted tickets; all types of tickets are included
ticket in qty number of tickets inserted; all ticket types included
ticket out credits credits cashed out by printed tickets; all ticket types included
ticket out qty number of tickets printed; all ticket types included
cashable ticket in credits credits accepted by 'cashable' tickets
cashable ticket in qty number of inserted 'cashable' tickets
cashable ticket out credits cashable credit payed out by tickets printed
cashable ticket out qty number of printed cashable tickets
restricted ticket in credits credits accepted by 'promotional' tickets)
restricted ticket in qty number of inserted 'promotional' tickets
restricted ticket out credits credit payed out by promotional tickets printed
restricted ticket out qty number of printed promotional tickets
nonrestricted ticket in credits nonrestricted credits payed out by cashable tickets
nonrestricted ticket in qty number of nonrestricted credits payed out by cashable tickets
cashout receipt out credits credits printed on CASHOUT RECEIPT tickets
cashout receipt out qty number of printed CASHOUT RECEIPT tickets

July 2016
54 User Guide

restricted credits played played promotional credits
nonrestricted credits played played nonrestricted credits
total electronic transfers to gm credits transfered from host to gaming machine (cashless)
total electronic transfers to host credits transfered from gaming machine to host (cashless)
machine paid external bonus credits transferred from external bonus system to gaming machine
win (by aft or legacy bonusing), included also to total coin out
machine paid progressive win credits paid to credit meter as a result of progressive win (included
in total coin out)
progressive side bet number of credits paid to side bet (included in total coin in)
attendant paid paytable win number of credits paid by attendant as jackpot from single game
attendant paid external bonus number of credits paid by attendant as jackpot from bonus win
win
attendant paid progressive win number of credits paid by attendant as jackpot from progressive
total jackpot number of credits won in the game as jackpot; not included in
total coin out meter
Table 2: Accounting meters.
Calculation model of the Accounting meters:
(total coin in – (total coin out + total jackpot)) * Accounting denomination = Win
5.3 Events
Log on Playing Station with RFID and press Advanced -> Events Log to get access to the
events history log. The last 200 000 events (all playing stations ant the server) can be
observed in this dialog. All events are stored in log files on the server PC.

Machine Auditing 55
Figure 32: Events Log.
The following fields can be modified to filter the events:

· Wheel ID: wheel number, on single wheel roulettes this has no effect
· Station ID: by default the Station ID is set to the station on which we logged in (station
ID 0 is used for server or wheel events)
· Date/Time: if changed the first event after the set time is shown
· Events: show only events of certain type (for example bill in finished or winning number)
The events tent to be self explanatory. So for example after bets closed we have the event
game started, when the winning number is read the event winning number and if there were
any bets there is the bets event, containing in its description the bet amount, bet win and
credit before and after bets were calculated.
5.4 Exceptions
Log on Playing Station with RFID and press Advanced -> Exceptions Log to get access to the
exceptions history log. This log is used to store some detailed information about errors that
might happen on the machine. This data can then be used by the support team.

July 2016
56 User Guide
Figure 33: Exceptions Log.
The log tends to be human readable.
6 Troubleshooting
6.1 Tilts
A Tilt message is shown when an error is detected on the wheel, server PC or on the playing
station. If the error is detected on the wheel or on the server PC then all playing stations go in
tilt (for example the server PC freezes then playing stations have no communication with the
server then the Error, no server comm tilt is shown). If the error is detected only on one
station (for example bill acceptor detects bill jam or station door is opened) then only the
affected playing station will show the tilt error.

Troubleshooting 57
Figure 34: Paytable.
6.2 Clearing a Tilt

All TILTS have to be cleared by an attendant. The machine does not go automatically out of
TILT after the problem is solved. The machine can only go automatically out of tilt if it is
rebooted.
The attendant can clear a tilt as follows:

A simple tilt, for example station door opened: Close the opened door, log on the playing
station with the RFID card and unlog. After unlog the station is initialized and the tilt is cleared.
Wheel error, for example No wining number: Log on one playing station, press the Initialize
All Stations button. Then the wheel and all the stations are initialized and try to clear the tilts.
TILT can not be cleared by the upper two methods. then its reason must be found in order
to fix the problem. Below is a list of possible tilts, their possible causes and possible
solutions. The detailed tilt description on the machine can be found on the first attendant
screen under the Station status.
TILT Detailed description Cause / Solution

Error, Slot door Possible cause
open Slot door is opened.

July 2016
58 User Guide

Solution
· Close the slot door
· Check switch operation
· Initialize Station
Error, PC Box Possible cause
Open The cover of the PC Box on playing station is opened.
Solution
· Close the PC Box cover
· Check switch operation.
· Initialize Station.
Error, Server Possible cause
Intrusion · The cover of the server PC Box is opened.
Solution:
· Close the server PC Box cover
· Check switch (inside of the box)
· Check the connection between the switch and
COM4 pin header in PC.
· Check that the server.exe has exclusive
access to the COM4 (check if there is some
other application running on the server PC
and accessing the COM4. There must be
none)
Initialize All
Error, Possible cause
TouchScreen. · Touch Screen is faulty.
· No USB connection.
Solution:
· Check USB cable that is connecting the PC
and Touch Screen.
· Unplug the USB cable on PC side and plug it
in a different USB slot.
· Switch OFF/ON the monitor
· Reset the playing station
· Install new Touch Screen
· Install new PC on player station
Do the calibration procedure (in case of installation of
new monitor).
Error, no server Possible cause

comm five seconds time limit in the station – server
communication is exceeded, communication is
interrupted.
Solution:
· station must connect automatically to the server
again. Otherwise, try the Initialize Station option
· If the above fails, try resetting the playing station (on/
off)

Troubleshooting 59

"Not initialized" Possible cause
"Cannot initialize sockets" · Error on the lowest network subsystem.
"Cannot assign requested Generally, such errors should not occur.
address"
"Socket operation on non- Solution:
socket" · Delete the error or initialize the station with
"Cannot set socket option" „Initialize Station „ option
"Socket is not connected" · Check if the station is connected to network
"Cannot bind socket" switch by FTP (foiled) network cable.
"Cannot listen socket" · Check if network switch is powered.
"Cannot accept socket" · Reset the machine
"Cannot get peer IP" PC Motherboard in the station might be faulty.
"Cannot get local IP"
Possible cause
"Cannot connect socket" · Error on network level. Occurs typically when
"Operation on socket timed the connection is interrupted or connection
out" was not successful.
"Cannot connect socket"
"Cannot read from socket" Solution:
"Cannot write to socket" · Delete the error or initialize machine with
„Initialize Station „ option
· Check if the machine is connected to network
switch by FTP (foiled) network cable.
· Check if network switch is powered.
· Reset the machine.
· Check if other machines are connected to the
server:
· If there is NO connection, check the server
operation and reset it if necessary.
PC Motherboard in the machine might be faulty.
Error, Possible cause
BillAcceptor Bill acceptor is not working correctly.
Solution
˙ Initialize Station
"BA_ERROR_STACKER_FULL", Possible cause

The bill stacker is full.
Solution
· Empty the bill stacker and initialize the station.

· Reset the machine.
"BA_ERROR_STACKER_OPEN", Possible cause
Bill stacker is not inserted in the BA.
Solution
· Insert the bill stacker and initialize the

machine.
Reset the machine.

July 2016
60 User Guide

"BA_ERROR_JAM_ACCEPTOR", Possible cause
Damaged bill in the BA head.
Solution
· Open the BA head and remove the damaged

bill. Initialize the machine.
· In case of continuous error repetition:
Replace the BA head.
"BA_ERROR_JAM_STACKER", Possible cause
Damaged bill in the BA transport system from the
head to the stacker.
Solution
· Open the BA head, remove the damaged bill.

· Take out the bill stacker, remove the bill from
the transport system.
· Initialize the machine.
· Replace the BA head.
· Replace the stacker.
Replace the BA housing.
"BA_ERROR_CHEATED", Possible cause
BA detected a possibly invalid bill. It might be a case
of fraud or an eventual error on the BA.
Solution

Perform the SW update on the BA (subject to
certification).
"BA_ERROR_STACK_MOTOR" Possible cause
Error of the BA stacker motor.
Solution

· Replace the BA housing.
· Check the BA module power supply.
Check the wiring from the BA module to the BA.

Troubleshooting 61

"BA_ERROR_CASH_BOX" Possible cause
Error: the bill stacker is not ready.
Solution
· Push the stacker into its place.

· Replace the BA housing.
Check the PC to BA connection.
Error, Ticket Possible cause

Printer Ticket Printer is not working correctly.
Solution
˙ Initialize Station
"Paper Low" Possible cause

Ticket stacker is almost empty. This is not an error but
rather a warning message.
Solution
· Refill the ticket stacker.
· Bad sensor on the printer.
Turn off the warning display in the settings Advanced-
Stations-Report printer warnings
"Paper Out" Possible cause
Ticket stacker is empty.
Solution
· Refill the ticket stacker.
· Bad sensor on the printer.
Replace the printer.
"Paper Jam" Possible cause
Damaged ticket in the ticket transport system.
Solution
· Pull out the damaged ticket.
Replace the printer.
Error, Wheel not

ready
"Not Initialized" Possible cause
"Can not create mutex" Program error. This error should not occur.
"Can not create thread"
"Can not wakeup thread" Solution
"Server parameters are not Contact the producer.
defined."
"Init parameters not received"

July 2016
62 User Guide

"Unknown wheel state"
"Error, Wrong parameter"
"Error, Unknown"
"Error, Track ball optic"
"Comm.Rx error" Possible cause
"Comm.Tx error" The server did not succeed to connect to the center.
"Comm.Keep alive error" Error on the inlet or the outlet TCP/IP socket.
Communication between the wheel controller and the

server was established, but the maximum time
between two consecutive messages expired.
Solution
· Check if the server.exe application is started
on the server.
· Check if the wheel controller has power
supply.
· Check if the wheel controller is connected to
the network switch by FTP (foiled) network
cable.
· Check if the network switch has power
supply.
· The wheel controller can not reach the DHCP
server, or does not have an IP assigned.
Check if the DHCP server on server PC is
running and if the mapping of MAC address is
correctly entered for the assigned IP.
"Error, Door opened" Possible cause

The wheel cover is opened.
· Solution
· Close the wheel cover.
"TimeOut, no winning number" Possible cause
The server did not receive the information from the
wheel controller about the winning number within the
safe time limit. This could mean that the wheel
controller could not read the number.
· There is no ball in the cilinder.
"Error, Ball NOT in start Possible cause

position." The ball is not in its starting position, i.e. in the air
blower.
· The ball is stuck in the pipe.
· The ball remains in the wheel.
· The rotor cone does not lift.
Solution
· Try blowing in air.
· Lift the rotor cone and check if the ball is in
the collector.
· The rotor cone does not lift high enough.

Troubleshooting 63

"Error, Ball shoot failure" Possible cause
In spite ejection, the sensor inside the air blower
keeps reading the ball in the position for ejection.
· The air blower is not working.
· At ejection time the air blower has no power
supply.
· The pipe is blocked.
Solution
· Try the ejection in the test mode. If the air
blower does not rotate at all :
· Check if the blower motor is burnt out
– replace it.
· Is the air blower control working? Is
the air blower powered at ejection
time? If not, replace the center
module.
· Remove all obstacles from the pipe.
Turn on the air blowing and ventilate
the system well.
· The ball could have incidentally
bounced back inside the ejection
pipe and rolled into the blower (very
rare event).
"Error, Wheel not running" Possible cause
The rotor is not rotating.
· Check the connection between the wheel
controller and the rotor motor.
· The gap between the rotor and the stator is
too small, the rotor gets stuck.
The rotor motor is faulty.
Table 3: Possible Tilts with their possible causes and solutions.
6.3 Poor machine operation

The errors described here can not be detected by the machine automatically and therefore be
reported as tilts. They must be detected by user.
Indications Cause / Solution

RFID reader does not detect the card Possible cause
· The card is not in user database.
· The reader is faulty.
· The RFID card is not compatible.

July 2016
64 User Guide

Chips are placed on a field that has not Possible cause
been touched · Touch screen is not calibrated.
· Water drops trigges a touch on the screen.
The touch screen must be pressed on Possible cause
hard or it only works in part · The touch screen is dirty.
· Dirt on the edge of the touch screen.
Solution
Dismantle the plastic cover of the touch screen and clean the
glass and the rubber on it.
Bills are not accepted Possible cause

· Bill-in limit was exceeded.
· Bill acceptance for some bill values is disabled.
The bill acceptor is faulty and does not report any error.
Bad wheel statistics Possible cause

· The wheel is not leveled.
· The rotor is too high in respect to the stator.
· Dirt inside the wheel.
· Attempt at fraud.
Solution
· Level the wheel.
· The rotor must stand at 0.5 mm below the stator edge.
· Clean the wheel.
Try changing the ejection parameters in the Advanced -> All
Station Settings -> Wheels.
The central computer is not working Possible cause

when the main switch is turned on · No power supply.
· The UPS fuse.
· The central computer is not configured for automatic
start after power up.
· UPS is not turned on or UPS is not configured for
automatic start upon power presence.
· The computer is faulty.
The player station is not working when Possible cause
the main switch is turned on · The player station main switch is off.
· The display of the player station is off.
· The player station computer is not configured for
automatic start after power up.
· Power supply fuse.
· Power supply is faulty.
· The computer is faulty.

Troubleshooting 65

The game does not start Possible cause
· Server.exe is not started.
· The wheel is in mechanical error.
· The wheel controller is faulty.
· The wheel controller power supply is faulty.
Solution
· Check the wheel operation.
Table 4: Poor machine operation.

July 2016

Karma User Manual v12!2!0-1

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Karma User Manual v12!2!0-1

Uploaded by

Copyright:

Available Formats

User Guide

Ver. 12.2.0 bld 314

Part I General Information 4

Part II Machine exploitation 6

Part III Machine Configuring 7

Part IV Playing the Game 43

Part V Machine Auditing 50

1.2 Customer support

and it is in conformity with applicable requirements of the following directives:

Ref. No. Title Edition/Date

EN 55022:2006+A1:2007 Information technology equipment. Radio disturbance 2006

EN 55024:1998+ A1:2001+A2:2003 Information technology equipment - Immunity 1998

EN 61000-3-2:2006+A1:2009+A2:2009 Electromagnetic compatibility (EMC)-Part 3-2:Limits- 2006,2009

EN 61000-3-3:2008 Electromagnetic compatibility (EMC). Limits. Limitation 2008

Ident: 13062016 Spintec d.o.o.

1.4 Technical Specifications

Name Automated roulette KARMA

Producer Spintec d.o.o, SLOVENIA

Certification year 2011

Weight 7.5 [KN]

Dimensions (diameter, height) Φ2680 x 994 [mm]

Rated voltage 230V+-10%, 50Hz +-5%

Rated current of main inlet fuses (cable) 16A, operation regime C

Maximum permanent power 1380 [VA]

Number of player stations 1-224

Operation capacity max. 80 [games/hour]

Figure 1: Identification plate (serial changes according to product S/N) .

1.5 Safety Warnings

Ident: 13062016 Spintec d.o.o.

In case of damaged or broken parts contact:

2.2 Power OFF

Ident: 13062016 Spintec d.o.o.

2.3 Log on Station with RFID card

3.1 Options File

Configuring the options file

To change the settings in options file you have to:

Ident: 13062016 Spintec d.o.o.

NOTE: Maximum 5 denominations can be listed.

3.2 Ram Clear

· sets electronic counters to 0,

Ram Clear procedure using script:

Ident: 13062016 Spintec d.o.o.

Figure 2: RAM Clear.

Alternative, step by step, Ram Clear procedure:

3.3 Reset Meters

· sets all electronic meters to 0,

Ident: 13062016 Spintec d.o.o.

Reset meters procedure:

3.4 Touch Screen Calibration

3.5 Server settings (Date/Time, UPS)

To access this menu:

Ident: 13062016 Spintec d.o.o.

Figure 3: All Stations Server settings

Setting speach sound on server machine

Ident: 13062016 Spintec d.o.o.

Time and date setting

NOTE: If machine is connected to SIS (supervisor information system) the machine's

Ident: 13062016 Spintec d.o.o.

Uninterruptable power supply

3.6 Wheel settings

To access this menu:

Ident: 13062016 Spintec d.o.o.

Figure 4: Wheel settings

Ident: 13062016 Spintec d.o.o.