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The Copywriting Snapshot

Amy Harrison

Make prospects see,


believe, want, and buy
Founder of
Write With
Influence
Problem / Trigger Customer Don’t TRUST
D / CO: T / TOV: -ve Emotions
---------
Combat industry
concerns

Don’t BELIEVE Symptoms


+ve Emotions

Transformation

---------
Disprove
Don’t SEE Don’t WANT
---------

The Copywriting Snapshot


---------
Key Details Feature Forward

Feature Do Means
Symptom solution

Symptom Problem Cure Contrast

Solve Umbrella Terms


Workaround? Nothing?
Term Solve

---------
Risks From Now On Butterfly Anchor Emotional Proof
THE COPYWRITING SNAPSHOT

CREATE FIND BUY


THE COPYWRITING SNAPSHOT

People don’t follow


instructions
THE COPYWRITING SNAPSHOT

We need to do more than


provide instructions
THE COPYWRITING SNAPSHOT

We need to persuade
THE COPYWRITING SNAPSHOT

Copywriting is the language of


persuasion

@Harrisonamy
THE COPYWRITING SNAPSHOT

Copywriting amplifies your


marketing
THE COPYWRITING SNAPSHOT

• $395 video course


• 2 week content campaign
• No affiliates
• Less than $3,000 advertising
• Repeated 3 x
THE COPYWRITING SNAPSHOT

$900,000+
in sales
THE COPYWRITING SNAPSHOT

Why aren’t more companies


benefiting from the power of
copywriting?
TRADITIONAL APPROACH TO COPYWRITING

CUSTOMER COMPANY

MARKETING
(COPYWRITING)

PROBLEMS PRODUCT
INTERESTS SERVICE
FEATURES
Mistake #1
Diving (too deep) into
the (wrong parts of a)
customer profile
PERSONA #1

Cassie Customer

Cassie is 24 years old and lives in the


South-East of England. She works in
retail and loves her job. She’s
ambitious and she likes coffee, her
favourite type of coffee is a
cappuccino. She’s a Sagittarius but
never reads her horoscope. She likes
evenings out with friends and long
walks on the beach. She has a dog
named Bob…
It’s like you
can read my
mind…
Except it’s
not…
CUSTOMER PROFILE TIP

If you’re not writing


details you can use in
your copy…

...you’re just writing


fiction.
THE COPYWRITING SNAPSHOT
Why doesn’t it work?
The details are often
irrelevant to the
product
“Do you care
about your
dog, Bob?
THE COPYWRITING SNAPSHOT

So how do you know what IS


relevant?
Copy Tip:

Does this detail tell a customer


within 2 seconds…

…that he or she is in the right


place?
PERSONA #1

Cassie Customer

Two things I want to


know about Cassie…
#1 Relevant
demographics
IF YOU ARE…
Q: What makets them eligible for your product?

LOCATION? AGE RANGE?

SKILL? RELATIONSHIPS?

PROFESSION? LIFE STAGE?


“Do you care
about your
dog, Bob?
#2 A common interest
or objective
IF YOU…
Q: What do they want to achieve?

WANT… ARE INTERESTED IN…

NEED… FEEL LIKE…

ARE LOOKING FOR… WOULD LOVE TO...


“Do you
want office
essentials?”
Mistake #2
Product-focused copy
TRADITIONAL APPROACH TO COPYWRITING

CUSTOMER COMPANY

PROBLEMS PRODUCT
INTERESTS SERVICE
FEATURES

MARKETING
(COPYWRITING)
THE COPYWRITING SNAPSHOT

Even then, copywriting can still


be a struggle
Frustration #1…
THE COPYWRITING SNAPSHOT

Get Your FREE [Thing] NOW


and See [Results] in Just
[Time] Days!
THE COPYWRITING SNAPSHOT

It’s not that templates can’t


work, but…
THE COPYWRITING SNAPSHOT

They make you focus on


writing for the SPACE

Not writing the BEST message


for your prospect
It’s like wearing
someone else’s clothes
OUR COMPANY
OUR COMPANY

“ The shallowest, and the most


widespread and in-effective, is the
Word-Substitute Technique
– Eugene Schwartz
OUR COMPANY

“ The idea for an ad or a headline


demands its own shape. It cannot be
fitted into someone else’s solution.
– Eugene Schwartz
Copy Tip:

Listen to Eugene Schwartz:

Your copy demands its own


shape

Don’t rely on templates


Frustration #2…
Hiring a SALES
copywriter
Hiring a SALES
copywriter
“What do you enjoy
most about being a
copywriter?”

52
39% - Being paid to write

28% - Being creative

12% - Getting results for clients


THE COPYWRITING SNAPSHOT
THE COPYWRITING SNAPSHOT

Only 3 in 25 UK copywriters say


getting results for clients is what they
enjoy most about their profession
Frustration #3…
We’re writing copy based on
“ gut instinct and intuition… we
don’t really have an in-house
process...
THE COPYWRITING SNAPSHOT

You can make significant copy


improvements if you…
Focus on the right details

Arrange the pieces to make


sense
THE COPYWRITING SNAPSHOT

CUSTOMER COMPANY

SOMETHING IS
MISSING THAT YOU
NEED TO CONSIDER

PROBLEMS PRODUCT
INTERESTS SERVICE
FEATURES

MARKETING
(COPYWRITING)
THE COPYWRITING SNAPSHOT

4 Barriers to Buying
THE COPYWRITING SNAPSHOT

CUSTOMER COMPANY

BELIEVE SEE

PROBLEMS PRODUCT
INTERESTS SERVICE
FEATURES

DESIRE TRUST
THE COPYWRITING SNAPSHOT

Any ONE of these 4 barriers


can stop the perfect customer
from buying your product
Copy tip:
3 parts to persuasive copy:

1. Customer
2. Company (product)
3. Context
Problem / Trigger Customer Don’t TRUST
D / CO: T / TOV: -ve Emotions
---------
Combat industry
concerns

Don’t BELIEVE Symptoms


+ve Emotions

Transformation

---------
Disprove
Don’t SEE Don’t WANT
---------

The Copywriting Snapshot


---------
Key Details Feature Forward

Feature Do Means
Symptom solution

Symptom Problem Cure Contrast

Solve Umbrella Terms


Workaround? Nothing?
Term Solve

---------
Risks From Now On Butterfly Anchor Emotional Proof
THE COPYWRITING SNAPSHOT

It can take 1-2 days to build


your initial snapshot
Problem / Trigger Customer Don’t TRUST
D / CO: T / TOV: -ve Emotions
---------
Combat industry
concerns

Don’t BELIEVE Symptoms


+ve Emotions

Transformation

---------
Disprove
Don’t SEE Don’t WANT
---------
---------
Key Details Feature Forward Symptom solution

Feature Do Means Symptom Problem Cure Contrast

Solve Umbrella Terms


Workaround? Nothing?
Term Solve

---------
Risks From Now On Butterfly Anchor Emotional Proof
OUR OBJECTIVES

“We’ll definitely be using her


framework: The Copywriting
Snapshot to build future concepts
and copy ideas to test.”

Andre Morys
CEO and Co-Founder of
KonversionsKRAFT
THE COPYWRITING SNAPSHOT

Notes are grouped into 6 main


areas
THE COPYWRITING SNAPSHOT

CUSTOMER COMPANY

BELIEVE SEE

PROBLEMS PRODUCT
INTERESTS SERVICE
FEATURES

DESIRE TRUST

CONTEXT
Copy tip:

Arrange your notes so you


can see them at-a-glance
when you write
Problem / Trigger Customer Don’t TRUST
D / CO: T / TOV: -ve Emotions
---------
Combat industry
concerns

Don’t BELIEVE Symptoms


+ve Emotions

Transformation

---------
Disprove
Don’t SEE Don’t WANT
---------
---------
Key Details Feature Forward Symptom solution

Feature Do Means Symptom Problem Cure Contrast

Solve Umbrella Terms


Workaround? Nothing?
Term Solve

---------
Risks From Now On Butterfly Anchor Emotional Proof
Writing is linear

Problem solving is not


PERSONA #1

Cassie Customer

Cassie is 24 years old and lives in the


South-East of England. She works as a
marketing executive and loves her job.
She’s ambitious and she likes coffee,
her favourite type of coffee is a
cappuccino. She’s a Sagittarius but
never reads her horoscope. She likes
evenings out with friends and long
walks o the beach. She has a dog
named Bob…
You are solving the problem
of…

…building the best message to


reach your customer
THE COPYWRITING SNAPSHOT

Today we’re
going to focus on the 4 barriers
TRADITIONAL APPROACH TO COPYWRITING

CUSTOMER COMPANY
BELIEVE SEE

PROBLEMS PRODUCT
INTERESTS SERVICE
FEATURES

DESIRE TRUST

CONTEXT
THE COPYWRITING SNAPSHOT

How might they stop people


buying?
THE COPYWRITING SNAPSHOT

BELIEVE
THE COPYWRITING SNAPSHOT

3 x Barrier Beliefs
CONTEXT 1: THEY DON’T BELIEVE

They don’t believe there is


1
a solution

2
They don’t believe in their
ability
“ Beliefs

BELIEVE

They don’t believe it will


3
work in their situation
Belief #1…

They don’t believe there


is a solution
THE COPYWRITING SNAPSHOT

Example:
Partner snores
THE COPYWRITING SNAPSHOT

“I’ve tried everything, nothing


works!”
THE COPYWRITING SNAPSHOT
THE COPYWRITING SNAPSHOT

“Ear plugs don’t work”


Copy tip:

To overcome doubt…

…first show you understand


that the doubt is valid
1. You’ve probably tried this

2. It didn’t work

3. There IS a solution

4. You might not believe it

5. But I can prove it to be true

6. Here’s what’s possible…


Traditionally...ear protection had relied on plastics,
foams, silicones and if you're desperate cotton
wool.

1: Here’s what you’ve


tried
These are used to absorb sound, but they still allow
low frequency sound to penetrate,

2: It didn’t work
The density of metal prevents soundwaves from
penetrating,
3: There IS a solution
Metals have always been good conductors and so
convention would suggest they are not a good choice for
blocking sound.

4: You might not believe it


However, metal has to have a direct connection to
conduct sound. So isolate the metal with a soft foam
inside your ear

5: But I can prove it to be true


However, metal has to have a direct connection to
conduct sound. So isolate the metal with a soft foam
inside your ear and you end up with the most effective
ear plug ever made.
6: Here’s what’s possible
Copy tip:

Don’t be afraid of doubt…

…be willing to tackle it


Belief #2…

They don’t believe in


their ability
THE COPYWRITING SNAPSHOT

“It probably won’t work for


me…”
Copy tip:

Tell them they don’t need to


be…

…an expert, an athlete,


incredibly disciplined, a model
etc.
Belief #3…

They don’t believe it


will work in their
situation
I wonder what
conspiracy shoe
companies are
hiding from me…
I wonder what
conspiracy shoe
companies are
hiding from me…
I wonder if it will
aggravate my
injury…
Is it only for
people who run
every day?
Maybe I’m too
old for them…
Copy tip:

Can you find a testimonial…

…that overcomes a disbelief.


THE COPYWRITING SNAPSHOT

“I have flat feet.


I have had ankle surgery.
I have back issues.
I am 71 years old.
I run three times a week in them.
Never had any issues. I love them!”
THE COPYWRITING SNAPSHOT

SEE
THE COPYWRITING SNAPSHOT

Are you
making your
offer invisible?
What IS
it?
THE COPYWRITING SNAPSHOT

Number of times
Premium Security
mentioned: 3

Number of details
about what it is: 0
Draw attention to deadlines

Don’t assume prospects know


what the NAME of your
product or service means
THE COPYWRITING SNAPSHOT

Flying from Gatwick before March 31st?

• Receive a personal welcome at airport


security
• Clear security faster, in an exclusive lane
(with fewer people)
• Reach the shops and restaurants first
THE COPYWRITING SNAPSHOT

DESIRE
THE COPYWRITING SNAPSHOT

Do they WANT it enough?


“A subscription with a state-of-the-art
data offer”
Is that what customers want?
Who speaks like
that?

I really wish I had a subscription


with a state-of-the-art data offer
Who speaks like
that?

This is awkward... I really wish I had a subscription


with a state-of-the-art data offer
Who speaks like
that?

I’m just going to watch


YouTube and send
funny photos to my I really wish I had a subscription
mates... with a state-of-the-art data offer
How does ‘state-of-the-art data’ link to
what our customer wants?
FEATURE
TABLE 02 WHAT THEY REALLY WANT WHAT THIS MEANS

Watch videos faster Beat boredom

Send and receive photos on Feel connected and close to


State-of-the-art
the go family and friends
data
Use the phone as much as Not worry about unexpected
they want without going bills or concerned about how
over data limits much data they have left
FEATURE
TABLE 02 WHAT THEY REALLY WANT WHAT THIS MEANS

Watch videos faster Beat boredom

Send and receive photos on Feel connected and close to


State-of-the-art
the go family and friends
data
Use the phone as much as Not worry about unexpected
they want without going bills or concerned about how
over data limits much data they have left
FEATURE
TABLE 02 WHAT THEY REALLY WANT WHAT THIS MEANS

Watch videos faster Beat boredom

Send and receive photos on Feel connected and close to


State-of-the-art
the go family and friends
data
Use the phone as much as Not worry about unexpected
What can they
DO? they want without going bills or concerned about how
It should start over data limits much data they have left
with a verb
FEATURE
TABLE 02 WHAT THEY REALLY WANT WHAT THIS MEANS

Watch videos faster


How do they Beat boredom
FEEL? What’s
Send and receive
thephotos on Feel connected and close to
emotional
State-of-the-art
the go benefit? family and friends
data
Use the phone as much as Not worry about unexpected
What can they
DO? they want without going bills or concerned about how
It should start over data limits much data they have left
with a verb
There are many different ways you can
use the details in these 3 columns in
your copy
Just one example:
Adding persuasion to your call-to-action
THE COPYWRITING SNAPSHOT

Donate €5 per
month to become a
regular donor
THE COPYWRITING SNAPSHOT

Is that what they


want?
Copy tip:

What would someone who


LOVES your product tell a
friend?
“I donate to this great cause…
“I donate to this great cause…
to be a regular donor
“I donate to this great cause…
to support people who
have been affected by
natural disasters
“I donate to this great cause…
to help vulnerable families who
are homeless from earthquakes
“I donate to this great cause…
to feel better about spending
money on this fancy coffee
THE COPYWRITING SNAPSHOT

TRUST
THE COPYWRITING SNAPSHOT

Why do people
hate your industry?
Copy tip

Acknowledge industry
frustrations when you want
people to switch from a
competitor
THE COPYWRITING SNAPSHOT
THE COPYWRITING SNAPSHOT
THE COPYWRITING SNAPSHOT

• Expert Management
• Save money with great
rates
• More rental profits
• Protect your investment
What do they hate?
THE COPYWRITING SNAPSHOT

It’s been days since I heard


from my PM. I have no
idea what state the
property is in.
THE COPYWRITING SNAPSHOT

I’ve just received a


maintenance invoice. How
do I know the work is
really needed?
THE COPYWRITING SNAPSHOT

I don’t know if the tenants


are trashing the place, or
even paying rent on time.
THE COPYWRITING SNAPSHOT

How do you address this without calling


out the competition?
THE COPYWRITING SNAPSHOT

It’s not easy being away


from your rental property,
and you may often find
yourself thinking:
THE COPYWRITING SNAPSHOT

I need fast
communication. I want to
know how my property is
TODAY, not in 3 or 4
days time.
THE COPYWRITING SNAPSHOT

How do I know
maintenance is necessary
if I’m not there to check?
THE COPYWRITING SNAPSHOT

I don’t want to worry


about if my rent is being
paid on time, if at all!
Detail about HOW
they solve each of
those concerns
OUR OBJECTIVES

Cold list – Direct Mail


First conversion – 3 days
$30,000 in new business
Copy tip

You don’t have to call out the


competition…

… just highlight frustrations


and show how you’re different
THE COPYWRITING SNAPSHOT

Copy demands its own shape


But it doesn’t have to take years of
obsession to build that shape
THE COPYWRITING SNAPSHOT

Focus on the key areas


THE COPYWRITING SNAPSHOT

CUSTOMER COMPANY

BELIEVE SEE

PROBLEMS PRODUCT
INTERESTS SERVICE
FEATURES

DESIRE TRUST

CONTEXT
THE COPYWRITING SNAPSHOT

Have your notes to hand when you write


Problem / Trigger Customer Don’t TRUST
D / CO: T / TOV: -ve Emotions
---------
Combat industry
concerns

Don’t BELIEVE Symptoms


+ve Emotions

Transformation

---------
Disprove
Don’t SEE Don’t WANT
---------
---------
Key Details Feature Forward Symptom solution

Feature Do Means Symptom Problem Cure Contrast

Solve Umbrella Terms


Workaround? Nothing?
Term Solve

---------
Risks From Now On Butterfly Anchor Emotional Proof
The Copywriting Snapshot

bit.ly/copysnapshot
Download your Snapshot with
worksheet until: Sunday April 15th

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