As a business leader, you've heard that with

A I, there are whole swaths of your staff

that you will no longer need writers, coders,

analysts and on and on

that you will have to rethink the people you'll need to

succeed and you need to do it. Now,

our research suggests that rather

than thinking about what jobs will be lost to

A I consider what work needs to be

done. What if the more strategic

view is how to use A I to

make us better, more creative and more

productive? This is think

again, the Gartner original series

that explores breakthrough trends and reveals

new ways to think about the future.

We start with Gartner distinguished VP

analyst Mary

Masago. Mary help us out talk

about A I is everywhere. How

should we be thinking about it?

I think everybody thinks of A I primarily

as a technology or a set of technologies

and that's not really right, just

in the age of the computer. So you know, not cavemen

and cuddles but just say the last 50 years,

we thought of the machine more as a tool,

a supercomputer, a calculator, an information

provider. But as we enter this new age

of A I, I think it's more useful

for us to think of the machine as

our teammate. And that's a really

profound shift in how humans

and machines interact.

I think the attitude to strike here is that

A I shouldn't be hyped, but

it shouldn't be underestimated either.

Let's start with the elephant in the room.

What about all the talk about A I replacing

people?

Are we facing an A I

jobs apocalypse?

So are we all gonna have to retrain as hairdressers

and burger flippers and dog

trainers? And those are the jobs that are safe and

the robots are coming for everything else and the answer

to that is no why?

Well Gartner predicts that through 2026

the impact of A I on jobs

will be neutral. So that's not

to say no jobs will be lost. Of course,

jobs will be lost like in any big technology

shift. But I think a more useful

way to think about A I and jobs

is not so much to ask which

jobs will be lost, but to

look at your industry and ask what

work needs to be done.

Teachers aren't able to serve their students

as well as they would like to

and doctors aren't able to serve their patients

as well as they would like to and manufacturers

would like to come up with safer, newer,

more innovative products and

manufacturing processes, et cetera.

And so if you look at it through what work needs to

be done. There'll be a commensurate increase

in new jobs.

That's well, a relief. How will

it impact the future? Especially for the enterprise.

Gartner fellow Frank

Dyke walks us through what he sees as the

real opportunity for the enterprise.

You really have to take the long view

here.

The, the opportunity will actually change

over time and, and we see three stages

in that in the first stage

and that's where we are right now. A I really

is a partner, a partner that can help get

more dumb and do that a little bit more

consistently. A I really provides

the opportunity here to become a productive

inconsistent in the roles that we have

A I essentially is an assistant and you're

in charge. And in the second stage, we

see A I move from being a partner

to be an active creator, bringing

forward new insights, new models, new capabilities.

And this is where A I is able

to simulate massive quantities, models

and data out to just create new human scenarios

or physical scenarios or business scenarios

to enable A I to accelerate

beyond human capability.

Think for instance, in new drug discovery,

in A I can help with everything from chemical

interaction to drug interactions, to patient

reactions and go towards personalized

medication. And in the third stage,

it becomes a little bit more futuristic and this is

where things get really interesting here.

We see A I move from being a partner

and a creator to becoming more of an

and this is really a big step because

we as a society and as a business,

we haven't really figured out what this means, practically

legally and socially. Gartner,

vice president and analyst, Helen Povan

takes A I as an actor one step

further. When A I is an actor, it

will have already supplanted much

of the work that we will do, but

not in a way that you would expect because

it will also be creating new jobs

that probably take bits and parts

of those old jobs. This boils

down to getting really creative about

how we deliver goods and services

using A I, humans are creatives

and A I is not doing all of the work. We

also get a lot of value from doing

the work in parallel people will

augment A is capability,

getting new jobs while helping A

I applications take on the tests

they can't do on its own. That is why

we anticipate that by 2036

A I solutions will result in over half

a billion net new human jobs.

So how do you get ready? Here

are three things you can do right now.

The first is to understand that A I will

be a great way to replace the drudgery

of many employees work life.

And once you replace the drudgery work,

you can also redesign the original role

and hopefully increase the impact. The

second is to take an active role in making

sure A I brings positive changes

to people and their work by using

a set of guiding principles and security measures

and constantly monitoring for unintended

consequences. And the third is to

set up initiatives where teams share

and test their best ideas for A I

designed to benefit multiple stakeholders,

employees, customers, communities,

investors implement the best ones.

So what's next? Beyond tune

in to think again for more deep dives

on what the future may or may not

be.