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  • Purple & White Business Profile Presentation - 20231106 - 210833 - 0000

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    adilarab0730
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    The document outlines various aspects of Air India operations including its history, SWOT analysis, and processes like reservation, ticketing, check-in, baggage handling, boarding, in-flight services, flight delays and cancellations, and communication. It was prepared by student Group 1 K Subhin from SSMRV college and details Air India's founding in 1930, strengths like its brand recognition and network, and weaknesses such as financial challenges and aging infrastructure.

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    Purple & White Business Profile Presentation_20231106_210833_0000

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    The document outlines various aspects of Air India operations including its history, SWOT analysis, and processes like reservation, ticketing, check-in, baggage handling, boarding, in-flight services, flight delays and cancellations, and communication. It was prepared by student Group 1 K Subhin from SSMRV college and details Air India's founding in 1930, strengths like its brand recognition and network, and weaknesses such as financial challenges and aging infrastructure.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views16 pages

    Purple & White Business Profile Presentation - 20231106 - 210833 - 0000

    Uploaded by

    adilarab0730
    The document outlines various aspects of Air India operations including its history, SWOT analysis, and processes like reservation, ticketing, check-in, baggage handling, boarding, in-flight services, flight delays and cancellations, and communication. It was prepared by student Group 1 K Subhin from SSMRV college and details Air India's founding in 1930, strengths like its brand recognition and network, and weaknesses such as financial challenges and aging infrastructure.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 16

    Prepared by : Group 1 K Subhin 5th sem SSMRV college

    CONTENT
    * Introduction
    *SWOT Analysis
    *Reservation and Ticketing
    *Check-in
    *Baggage Services
    *Boarding
    *In- Flight Services
    *Flight Delay and Cancellation
    *Communication
    Prepared by: Group 1 K Subhin 5th sem SSMRV college
    INTRODUCTION
    Founder : JRD TATA
    CEO: ROHIT NANDHAN
    Founded in JULY 1930 as TATA airlines
    Commenced Operations From 15th October 1932
    Nationality: INDIA
    Renamed AIR INDIA in 1946
    AIR INDIA became member of star alliance in the year 2014

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    SWOT ANALYSIS
    STRENGTH-
    1. Strong brand Recognition
    2. Extensive Network
    3. Government Support
    4. Experienced work force
    5. Fleet Modernization

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    SWOT ANALYSIS
    WEAKNESSES-
    1. Financial Challenges
    2. Operational inefficiencies
    3. Competition
    4. Legacy issues
    5. Aging infrastructure

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    SWOT ANALYSIS
    OPPORTUNITIES-
    1. Growing Aviation Market
    2. Alliances and Partnerships
    3. Focus on Tourism
    4. Cargo Buisness
    5. Technology Integration

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    SWOT ANALYSIS
    THREATS-
    1. Intense Competition
    2. Fuel Price Volatility
    3. Regulatory changes
    4. Economic Downturns
    5. Geopolitical issues

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    RESERVATION AND TICKETING

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    CHECK-IN

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    BAGGAGE SERVICES

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    BOARDING

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    IN- FLIGHT SERVICES
    1. In Flight Entertainment
    2. Meals and Beverage
    3. Cabin Crew
    4. Special Services

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    FLIGHT DELAY AND CANCELLATION
    1. Notification
    2. Keep Records
    3. Alternative Accommodation
    4. Rebooking and Refund
    5. Geopolitical issues

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    COMMUNICATION

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    MY TEAM
    1. K SUBHIN
    2. ANEETA JOSE
    3. ANANYA
    4. SANDEEP
    5. HARIOM PANDEY

    Prepared by: Group 1 K Subhin 5th sem SSMRV college


    OU
    K Y
    AN
    TH

    Prepared by: Group 1 K Subhin 5th sem SSMRV college

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