Professional Documents
Culture Documents
2021-2022
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General Administration
+ Governance and Management + Premises and materiel
Recognised by the French Embassy in India, Alliance française de Lucknow is hosted in
Alliance française de Lucknow is governed the premises of La Martinière Girls College,
by an Executive Committee composed of in a clean and well equipped surface
important personalities of Lucknow, active comprising 2 classrooms and 1 room used
or retired from fields of education, culture, as an office for the Team. Despite not being
science and business. Since the arrival of the used for the past 2 years of pandemic,
new Director in October 2021, three different the 2 classrooms are well equipped with
Executive Committee Meetings were tables, chairs and whiteboard, as well as
conducted, in October, in January and in very efficient video projectors. Thanks
March, on which very precise minutes were to the French Institute in India, a specific
noted. Between these gatherings, several device dedicated to the organization of
subjects relevant to the administration of hybrid classes was installed with a mural
Alliance française de Lucknow were also screen. After some time and experiments,
circulated, when emergencies occurred. this device will allow our Alliance française
Teachers to teach both online and offline
Regarding the day to day organisation of in the same time.
Alliance française, most of the important
documents were kept only in physical Unchanged since the arrival of Alliance in
copies presents on the shelves of the office, these premises, the entire organisation of
sometimes drawn in an ocean of unessential the office was changed to insure that the
documents dated from the first years of space is more decent to live but also to
Alliance française. Even if such original make
are essential to the good administration
of the structure, being able to easily find Among the missing part of an Alliance
and access copies of these documents is française, a proper library should be set up
equally important. during the next years. Alliance française de
Lucknow has indeed many books which
Hence, an important work has been done are stored in cartons while they should be
to recover the different soft copies of these at disposition of its public.
documents and to store them in a same
place. When soft copies could not been
found (situation which often occurred), scan
copies were made using the colour printer
bought by the Director, to ensure the storage
and preservation of all the documents of
Alliance.
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Exhibition in Sanat Kada Festival
Another problem occurred with the
absence of person to take care and festival, the teachers and the Director were
protect the exhibition during the few present to promote and explain the interest
moments where the Director was not of learning French, joined on the Saturday
present. On an afternoon where a small evening by the two other members of
breeze blew, some of the easels fell on Alliance française Team.
the ground. Fortunately, the Treasurer of
Alliance française was present to protect This physical presence on the festival was
and reinstall the exhibition but at the very effective and more than 25 people
moment she left, nobody in the festival registered for the Demonstration Class that
took care of it. Due to that unfortunate was held a few days after.
lack of care, one of the paintings was
damaged and the entire exhibition had to + Francophonie Day(s)
be removed from the festival.
During the Francophonie month of March,
Despite these few problems and the the Special Councillor of Alliance française
important work it demanded to install de Lucknow organised different interactions
it and store it every day, this exhibition, with the learners from different institutions
was very well received by the public and of Uttar Pradesh.
its ideal location at the entrance of the
festival insured that more than 10,000 The first one was done online with the
people from the public of the Festival students of Amity University. Total of
have witnessed this first cultural event of 13 students proposed different songs,
2022. presentations and recitations of poems in
French to a Jury comprising two teachers
Even if many persons saw this beautiful of Alliance française de Lucknow and the
events, if many pictures were taken and Special councillor. t
published on social medias, the most
important was the presence next to it Another event of this sort is to be conducted
of a table and standee advertising for with IT College on March the 25th, gathering
the courses of Alliance française de 12 students.
Lucknow. For the whole duration of the
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Communication The front page of the website
At the arrival of the director, no smartphone A few month later, after the different
was present in Alliance française products and services proposed by
impeaching the organisation to interact Alliance française de Lucknow were
with its public by using WhatsApp or any correctly priced and evaluated, an online
other kind of online messages. A cheap shop was added to the original website,
but very effective smartphone was bought allowing the future customers to select
and is now used with a lot of efficiency by their products and to pay directly after their
Alliance’s team, on a daily basis. visit of the site’s content.
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Unfortunately we are still waiting at this the arrival of Sanat Kada festival on which it
date for a proper integration of a Payment would be important to be very visible.
Gateway. Discussed on the last meeting A very complete brochure, reviewing the
of the Executive Committee, only one different products and services proposed
document is missing to propose an efficient by Alliance française de Lucknow was
online payment to our future customers. designed in a few days by the Director of
Alliance française, as well as a Roll-up
“Learn French in Lucknow”. Before that
+ Social media some stickers were also designed and a
few were distributed in the different DELF
Very mildly used before October 2021, a
examinations.
special attention was given to the presence
of Alliance française on most major Social
Media like Facebook, Instagram or LinkedIn. + Presentations
An average of two posts per week were
started, with graphics or videos designed Since the month of October, many
by the Director of Alliance française de presentation of Alliance française were
Lucknow, always coming with some texts made by the Director in various schools
and the information of Alliance française and colleges from Uttar Pradesh. These
de Lucknow. All the names and URL of the presentations were mostly online (CMS
social media were changed to fit the same Gomti Nagar 1 in March, IT College in
standard : @AfLucknow January), with the end of last COVID-19’
wave but a few of them have been made
These regular posts are very important offline (Awadh Girls’ Degree College in
for the continuous presence and the November, Tender Hearts School in March).
mobilisation of our communities on social These presentation aimed to help the
media. However, it is important that they different schools to recruit more students
are completed by regular paid posts for the French Classes.
and paid advertisement, to be able to
reach our targeted audience. Since the
month of November 2021, different paid
advertisement were designed and funded
by the Director of Alliance française de
Lucknow with an average reaching of
27,000 persons per post in the area of
Lucknow. These posts were very successful
and played a role in the attraction of new
students in the month of January.
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Outreaching
All the different communication tools, If not many results were present until the
noted earlier in this Activity Report are moment this Activity Report is written, it is to
complementary and have been implemented be noted that a great amount of enthusiasm
to ensure that a wider public reaches Alliance exists in these different institutions to have
française de Lucknow and benefits from its French Classes conducted by certified and
courses, services and cultural events. competent teachers. Even if as of now,
these contacts, even those followed by
In addition to these online and offline presentations to the parents and students,
promotion tools, an important work has been have not been very successful, it is without
conducted in the last six month of the financial doubt that French classes and workshops
year 2021-2022 to meet the different heads of will be open in the future.
various schools, colleges and universities in
order to propose them some French Classes It is important to continue proposing these
and certifications but also to be known from services to many institutions of Uttar
these organisation. In most cases, the people Pradesh and especially the universities and
met during these outreaching part were not college from Lucknow but also from other
even awares of the existence of an Alliance cities. In the past six months one mission to
française in Lucknow. Benares have been organised, but the next
important cities of the state (Agra, Kampur,
+ Schools and Universities Meeting Ayodhya and Aligarh) will be visited in
the next months to introduce the work of
This reaching out part took place in many Alliance française in Lucknow and look for
organisations of Lucknow and Benares such new opportunities.
as:
Another point to be noted is the difficulties
- Lucknow University to meet the Department of Culture and
- Indian Institute of Management Tourism of Uttar Pradesh. Despite many
- Tender heart school demands and introduction through one of
- La Martinière Boys College our Committee Member, the state elections
- La Martinière Girls College held in February-March 2022, were not an
- IT College ideal time for reaching a State Secretary or
- Kunskapsskolan his administration.
- Amity University
- Awadh Girls Degree College + French Network in India
- City Montessori School Main Branch
- City Montessori School Aliganj The possibility to physically meet members
- City Montessori School Gomti Nagar 1 from the French Embassy and the French
- Benares Hindu University Institute in India, as well as other directors
- Aryan International School of Alliances françaises in India with whom
Alliance française de Lucknow is working
Always very cordials, these various meetings, around the year, is very important. for the
officials or non-officials, were moments to offer place of the organisation in the French
different pedagogical services and products Network in India and for building fruictful
but also to meet different French Teachers work relationships.
already working in various institutions.
On the arrival of the Director of Alliance
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française in India, the Cultural Councelor of the in increasing the number of students ;
Embassy came to Lucknow to greet him and and of Mr. Vivek Pant, administrator of
meet the different members of the committee. Alliance française, taking care of the
This cheerful moment was a privileged time to entire management of Alliance française
get to know the committee of Alliance française operations. Already well trained in all the
and set up a peacefull working atmosphere. matters of front end and students guidance,
he participated to a very interesting training
In November 2021, the Director of Alliance organised by the British Council in the month
française in Lucknow was invited to Delhi to attend of February 2022, focussing on marketing,
the C.O.S. 2021 (Strategic Orientation Committee), emailing and interpersonal relations.
organised by the French Embassy and the French
Institute in India. To achieve its different pedagogical
Later in the month of December, he was operations, Alliance française de Lucknow
unfortunately not able to attend the gathering was using the services of many French
of Alliances françaises in Chandigarh. Even if the teachers, teaching only online from the
specific training dedicated to communication beginning of the pandemic. Among them
matters which was proposed during this event we could find Kavita Srivastava et Abhilasha
would have been particularily usefull for Lucknow, Soni, both coming from Lucknow, as well as
it was not possible at this time to spare one Arka Bhatarcharya and Tahereh Rahimdel
member of Alliance française given the lack of respectively living in Patna and Ahmedabad.
human ressources to properly organise the DELF
examination of December. + Different issues
Among these teachers, different problems
were met along the year. Ms. Soni was
Human Resources entrusted with many classes in City
Montessori School that she completely
neglected, cancelling many courses at the
Alliance française was working with only two last minute or teaching only with the help of
administrative members during the first half of YouTube videos. Such poor quality of teaching
the year and was very enthusiastic of the arrival of and lack of professionalism inducted some
a new French Director in October 2021. The new trust issue with our partners from CMS and
posting of an expatriated Director being a real occasioned many non-payments from
token of the importance that Alliance française de different parents until it was discovered (by
Lucknow has for the French Embassy in India and chance). Fortunately, this is the only example
of its will to continue its activities in Lucknow and that occurred during this year of such a
in Uttar Pradesh. neglected quality of teaching, unfitting to the
standard of an Alliance française.
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which normally pays its teachers Rs. 400/ during the previous month but unfortunately
hour for an underqualified teacher and Rs. not many were having a sufficient level to
500 for a qualified one. Mr. Bhatarchanya provide French Courses fitting to Alliance
is still working with Alliance française de française standard and methodology.
Lucknow, taking care of our online week-
end courses. Only one very professional young lady was
met and identified as a potential future
+ Interns FLE Teacher. She could take care of the lowest
levels while being trained by the teachers of
To handle the lack of qualified French Alliance française de Lucknow with the help
Teachers in Lucknow and prepare the re- of the French Embassy in India.
opening of physical French Classes, two
interns specialised in the teaching of French
as a Foreign Language were hired from
France with their travel and accommodation
paid by the Director of Alliance française Funding and Finances
de Lucknow. Arrived in January 2022 with
a Business and a Student Visa, these two Even during the pandemic, Alliance française
future Teachers are not paid by Alliance de Lucknow was able to continue its various
française for their courses. However it was activities thanks to the operation of online
decided to refund them up to Rs. 20,000 classes, the hiring of teachers from different
per month for the general expenses their cities in India and the help of an operating
courses woul occur. This refund is done grant of 5,000 € from the French Embassy in
by using per diem as advised by the other 2021 (around Rs. 4,31 lakh). Unfortunately as
Alliances françaises of India, and after from the new policies of the French Ministry of
seeking advice and approval from the Foreign Affairs, such grants solely dedicated
Chartered Accountants of Alliance. to the conduct of general operation are not
given to Alliance françaises anymore.
Since their arrival they have been taking
care of many classes (16 hours per week Nethertheless, being able to receive foreign
for Mrs. Elie and 20 per week for Mrs. funds is crucial for the conduct of the various
Caron), generating more profits for Alliance projects of Alliance française de Lucknow.
française de Lucknow but also giving to Whether it is to receive other kinds of grants
the organisation a fresh and well trained from the French Embassy in India or from
pedagogical team, which the student really other public institutions, or to present projects
value. These two teachers were also trained to public and private foundations from the
to become DELF, DFP and TEF examiners French and Francophone world.
and are now fully part of the examination
team of Alliance française. + FCRA Account
Unfortunately these interns will not To be able to do so, an operational FCRA
be present more than 6 months and account is mandatory in India and, despite
substitution should be found for the correct the fact that Alliance française de Lucknow
management of the courses in Alliance does not have yet a fully operational one, it
française (especially for the highest levels). has been granted the possibility to open a
“Prior Permission” FCRA Account in order to
Many potential French teachers were met receive up to Rs. 10,00,000/- total. On this
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total amount, more than 8 lakh have been + Results of the Financial year
received since this “Prior permission” FCRA
has been accepted.
2021-2022
Thanks to the work of the entire Alliance
In order to have a fully operational FCRA
française Team and the grant received by
Account which would ensure that Alliance
the French Embassy in India in July 2021,
française de Lucknow can receive and
Alliance française de Lucknow was able
use funds freely to accomplish its various
to finish the financial year with an almost
missions, it needs to be dutily registered.
perfectly balanced results.
The management of this registration
process was entrusted to the Charted
It is important to note that Alliance française
Accountant agency Asija and Accountants
de Lucknow have not constituted itself
and was not successful so far.
with an important working capital over the
years and that its activities are now barely
Given that this problem is unfortunately
covering its expenses. In the month of
shared by many Alliances françaises of
March 2022 the working capital of Alliance
India, the French Embassy has demanded
française de Lucknow on its saving account
that this point was put in the last discussion
was enough to cover 2 months of activities.
between the French and Indian Ministers
Hopefully with the opening of new classes
of Foreign Affairs. Hopefully this recent
and the diversification of Alliance française
exchanges and the political influence of
products, this financial management liability
the French Embassy in India will soon help
will soon be overcome.
to solve this general problem.
+ Examination results
In 2021-2022, three different sessions of
DELF were conducted in Alliance française
de Lucknow. The first one was organised in
September 2021 by the French Institute and
conducted by Maryline Laidin, Attachée de
Coopération pour le Français, with the help
of Alliance française’ Team. It gathered 22
candidates.
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Translations signing of an engagement letter by which
they commit to pay by instalment.
Even if this registration process is much
Willing to propose different services and more convenient and practical, we faced
products to ensure more revenue, Alliance one case where a student refused to pay
française de Lucknow has been accredited her second instalment. No legal action has
by the French Embassy in India as the only yet been taken against her.
official translation centre in Uttar Pradesh. This
credit was made possible by the arrival of
the new Director and native members of the
pedagogical team, among which a teacher + Non Paying Members
with a solid experience in translation.
The democratic process of an Alliance
An official stamp was then created and the française relies on the presence and activity
signature of the head of the translation centre of various members. Another issue resides
was registered by the Embassy to insure with different active members not paying
the authenticity and the trackability of the their registrations fees. These members
translation proposed in Alliance française de were contacted directly during the month
Lucknow. Different prices, tools and processes of February and among the 15 of them,
were created to ensure the best service and only one answered and paid his fees for the
the easiest process possible for the team of year 2022.
Alliance française de Lucknow.
+ Contracts
Among the other financial and legal tools
that Alliance française de Lucknow was
Miscellaneous lacking for the management of its activities,
we can count the absence of legal contracts
in the employment of the teachers. Even
Alliance française de Lucknow had to face if paid by the hour, the professors were
many issues during the financial year 2021- not bound with the organisation by any
2022, and a certain form of re-organisation of kind of contract that would frame their
its activities and tools used, in order to provide pedagogical activities.
better services to the public and a better Different contracts type have now
workflow to its team and teachers. be created and will be approved by
the Executive Committee before any
appointment of teachers.
+ Disengaging Students
One of the problems faced was the presence
of persons not willing to continue their French + Financial Documents
Classes and dropping in the middle of their
classes. This phenomenon was amplified by The same thing applied with the financial
the division of the courses in many sublevels operation and no models of invoice or
of 26 hours and the absence of formal quotation was present. These important
pedagogical contract and engagement professional tools have been created and
letter. As stated earlier, the students are now are now systematically used to interact with
enrolling directly for an entire level with the our different partners on financial matters.
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Banking Issues
Finally one of the major issues resides
in the immense difficulty for the Director
of Alliance française de Lucknow to
open a Bank Account in ICICI branch of
Lucknow. Being able to open an Indian
account for a non-Indian resident is
unfortunately a very difficult task and
since the Director did not received a
proper Identification Card from the
Ministry of Home Affairs in the month of
December, this entire process was not
made easy.
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