.

Work procedures and

requirements document

Ibreez platform

1| Page
1. Overview
2.1. Introduction to the project:
Ibreez is an integrated platform specializing in gold jewelry and Gems , that connects the
merchant and the customer to provide services for buying, selling, and delivering gold
jewelry and Gemss, in addition to providing innovative manufacturing and design services
that fulfill the customer’s desire. It also provides professional marketing services to
merchants. What distinguishes the platform is the ability of customers to access all
services in a reliable and consistent environment according to Sharia regulations.
2.2. Objectives of the project:

1- An integrated market that includes many brands specialized in selling gold

jewelry and diamonds in one platform.
2- Providing integrated digital services for buying and selling gold jewelry.
3- Facilitating the buying and selling of gold jewelry and Gems in accordance with
Sharia regulations.
4- Linking prices on the platform to global gold prices and updating them
automatically.
5- Possibility of selling gold jewelry and used jewelry.
6- The possibility of submitting special manufacturing orders according to the
customer’s desire.
7- Delivery of orders from the store to the customer.

2.3. Policies Business Rules :

List of policies and terms of use of the service

# the description

1. Ibreez will be An intermediary or agent between the merchant and the

customer, so that the customer chooses the product he wishes to purchase
Legal and specifies any additional description he desires, whether a specific size or
obligati
on color, or adds another note to the order that he wishes to fulfill.
2. Approval of the platform’s power of attorney statement before paying the
amount of purchase .

2| Page
 3. The merchant confirms that the product has been delivered to the delivery
representative, so that the amount is then transferred at the same time to
his bank account, deducting the specified ibreez rate. (The percentage varies
from one store to another).
4. The merchant receives the amount via (direct bank transfer via Ebreez) and
delivers the product to the delivery representative (Sharia transaction ).

Linking the weight of gold to the global price so that it is automatically updated
Autom
atic according to changes in global gold prices, meaning that the merchant
update records only the cost and profit price, and the gold karat and weight and the
of platform calculated it automatically and shows the customer the total price
prices
(including value-added tax).

Form of power of attorney (I authorize iibreez Company to act on my behalf and act
Power
of as my self, in the contract for the purchase of gold jewelry and to fulfill the condition
attorne (Sharia exchange) of receiving the gold jewelry and handing over the price
y upon transferred to it. ibreez Company has the right to delegate whomever it deems
purcha appropriate.)
se
● The customer authorizes Ibreeze to collect the product from the merchant .

Power I appoint Ibreez Company to act on my behalf and on my self in evaluating the gold
of
attorney jewelry, pricing it, then displaying it on the platform, conducting the contract for the
when sale of gold jewelry, and fulfilling the condition (Sharial exchange) of receiving the
selling a
used
price from the buyer and delivering the gold jewelry to him. Ibriz Company has the
one right to delegate whomever it deems appropriate.

1. Request the service provider’s data on the platform, his contact information,
his documentation statement, and his registration statement in the
Mercha commercial registry .
nt
2. Disclosure of the service provider’s data and commercial registration
number.

2.4. Beneficiaries of the service:

{List of types of users who will use the technical solution}

# Stakeholders the description

1 Visitor The user who enters the website or application.

3| Page
 The customer who buys jewelry, whether gold, silver, or diamonds (women -
2 Buyer/customer
men - children)

3 Seller/dealer Stores selling gold jewelry and Gems

4 Shipping company The approved shipping company to deliver orders from stores to customers.

Electronic
6 Linking with a payment gateway to process electronic payments
payment gateway

Responsible for managing merchant products and its data, managing customer
7 Platform manager
orders and their data, in addition to issuing and following up on shipping bills.

2.5. Elements
{List of required items through which beneficiaries will use the technical solution}

# Element the description

1 platform A website and application. that displays products from multiple brands

Merchant control A website through which the merchant displays his products and explains all
2
panel their details.

Platform admin
3 A website through which the platform and all its users can be managed.
control panel

Operations within the system:

Home page contents

● Live gold price screen

● Advertising banners
● Categories:
(Chains - bracelets - rings - earrings - anklets - sets)
Note: The ability to edit and add, and with each classification, an image
that can be modified
● recently arrived
● best seller

4| Page
 ● Highest rated
● Communicate by email.
● Communicate via direct chat.
● About Ibreez
● privacy policy
● Exchange and return policy
● Terms and Conditions
● Fatwa ( PDF )
● commercial register
● Value added tax
● E-commerce document
● Payment methods approved on the platform

● Ability to register/log in/recover password.

Purchasing gold jewelry and Gems - Client

● Registration (if the customer wants to complete the purchase in several ways, either
by email or mobile number (the same method used on Amazon)
● If login is via email (requires a verification code)
● If it is via mobile number, it requires verification through OTP .
● Data required when creating a new account:
- The name
- Mobile number or email
- password
- Reset the password
● Log in (same method as Amazon)
- By email or mobile number.
- password.
● Password recovery (same method as Amazon)
- Either by email or mobile number
- OTP code arrives to the customer

5| Page
 - The customer adds it and then the page appears for him to write the new
password/repeat it to confirm.
● Browse products.
● The ability to share the product via social media or copy the product link.
● The ability to add to favorites/delete from favorites/move from cart to favorites and
vice versa
● Adding products to the shopping cart/deleting products from the shopping cart.
● Move to payment.
● Acknowledgment of power of attorney.
● After approval of the power of attorney, the amount is paid electronically via the
following: (bank transfer, Apple Pay, STC Pay , SADAD payment system)
● Delivery of the product (the delivery representative requests the code through the
application and confirms delivery) with the ability to activate or deactivate it.
● Ibreeze Company receives a variable percentage for each purchase, according to the
percentage agreed upon with the store.
● Possibility of returning the product in cases such as defect or manufacturing defect.
● Billing transactions (each purchase has an invoice).
● Final evaluation (the merchant’s evaluation of the customer and vice versa) with the
possibility of submitting a report on the evaluation
● The possibility of deleting or modifying the evaluation by the platform administrator.

Selling gold jewelry and Gems - Merchant

● Online registration for stores (files required to be uploaded: commercial register -
owner’s ID - value-added tax certificate - national address - IBAN certificate).
● After acceptance from the platform manager, the merchant can upload his products.
● The product data to be uploaded is as follows:
- Product classification (chains - bracelets - rings - earrings - anklets - sets)
- Metal type (gold - silver)
- If it's gold /
- Caliber selection appears (18 - 21 - 22 - 24)
- Product title
- Product Description
- Uploading product images (with the ability to upload more than one
image at the same time) + the ability to choose the main display image
- Quantity Available.

6| Page
 -
Color (white - yellow - pink) * Note: Allows The customer to choose
more than one color.
- Weight (the merchant determines the weight of the gold only)
- Cost price (including all costs except the value of gold, which will be
calculated automatically and changes daily depending on the price of
gold, whether it increases or decreases).
- If the merchant determines that it contains diamonds, the following data will
appear:
- Diamond weight: determined by the dealer
- Diamond purity: determined by the merchant
- Determine the branch where the product is available
- Gender identification: women - children - men
- If the metal is silver/
- Caliber identification shows: (925 - 900 - 880)
- Product title
- Product Description
- Uploading product images + the ability to choose the main image.
- Quantity Available.
- Color (white - yellow - pink) * Note: Allows you to choose more than
one color.
- Price (excluding VAT)
- If the merchant determines that it contains diamonds, the following
data will appear:
- Diamond Weight: Determined by the dealer
- Diamond purity: determined by the merchant
- Determine the branch where the product is available
- Gender identification: women - children - men
● After the product data is uploaded by the merchant, it is reviewed by the platform
manager and approved to then appear on the platform.
● Note: Any field in which data is not filled in will not appear on the customer page.
● Return policy (if there is a defect or manufacturing defect in the product only).
● Final evaluation (the merchant’s evaluation of the customer and vice versa)

Design and manufacture of special gold jewelry and Gems for the client

Fill out the form for designing and manufacturing jewelry, which includesTwo customer
options:
○ he has a design and he would like to implement, or he wants Ibreez to provide
him with several designs from which he can choose.

7| Page
 ● If the customer has the design to be implemented, the manufacturing order form is as
follows:
- Type of jewelry required: chain - ring - bracelet - anklet - set
- Required color.
- Size.
- Upload an image of the desired design.
- other notes.
● If the client would like Ibreez to provide him with several designs from which to
choose, they are as follows:
- He first answer several questions:
Design purpose:
Marriage ●
Required type of jewelry:
nicklest ●

Favorite color:
White ●
Caliber:
18
Preferred method:
Simple ●
● After filling and sending the question form, the platform manager begins
providing him with the proposed designs.
● The customer chooses the design that suits him.

Procedures for sending the design to the factory:

● Send the design model to the factory.
● Determine the manufacturing cost + expected delivery time.
● Client approval.
● Ibreez platform agency.
● Issuing the invoice.
● Payment through one payment gateway: (bank transfer, Apple Pay, STC Pay , SADAD
payment system)
● After completing the payment, the order status will be change to “Special Execution”
● When the factory finishes the design, the order status will be updates to Ready for
Delivery.
● Issuing a bill of shipping .
● The shipping representative receives the order.
● Transfer the full amount to the factory (to fulfill the exchange condition).
● Send the delivery code to the customer.
● The customer provides the representative with the delivery code.
● Deliver the order to the customer.

8| Page
 Selling used gold jewelry and Gems /client

● Fill out the used jewelry data form, which is as follows:

- Upload a clear picture of gold with a white or black background.
- Determine the karat of gold.
- Gold weight (the weight of gold is determined and calculated automatically
and changes daily depending on the price of international gold market ,
whether it increases or decreases)
- Gold color (white - yellow - pink) * Note: Allows the client to choose more than
one color.
- Description of product condition.
- Purchase price and attach an invoice if available.
- Customer ID number.
- Customer address.
● Platform power of attorney.
● Send the request to the platform manager.
● Review and approve the application.
● Shipping costs paid by the customer.
● Issuing a bill of shipping.
● Receiving the product from the customer.
● Send the product to the evaluation committee.
● Evaluation of the product from the evaluation committee and its pricing.
● Send product data to the customer with approved evaluation.
● Accept evaluation from the customer.
● If the evaluation is not accepted, the customer will bear the shipping, delivery, and
evaluation costs.
● Add the product to the used products category.
● After selling it, the ibreez rate, which is 5% of the total amount including tax, is
deducted and the remaining amount is transferred to the customer.

Merchant page

● Registration (data required from the merchant):

- E-mail
- Mobile number

9| Page
 - password
- Authentication code through mobile number
- Store name
- City
- Locate the main location on the map.
- National abbreviated address
- Commercial Registration No
- Upload the required files: commercial register - owner’s identity - value added
tax certificate - national address - IBAN certificate).
● Add products.
● Delete products.
● Modify products.
● Receiving requests.
● Alerts when a request arrives or a change in the status of an order.
● Is your order ready to ship:Yes
- If yes:
- The platform manager issues the policy.
- The merchant prints the bill of shipping lading.
- If NO
- the following options appear on the merchant page:
- The product will be provided within [.....] days. (The number of days it
will be open is determined by the merchant)
- The product cannot be supplied.
- If it will be available, an alert will be sent to the customer giving him the
choice between waiting for the period specified by the merchant or
canceling the order.
- If it cannot be provided, a notification will be sent to the customer to
cancel the order.
(Note: All cases and alerts between the merchant and the customer
appear on the platform manager page as alerts in the order
management for follow-up and documentation)
● Managing employees, through which the merchant can add an employee and specify
the powers granted to him according to the nature of his work, either comprehensive
or specific, to manage his own page or part of it.

Platform Administrator (Control Panel)

10| Page
 ● Statistics showing: (platform revenues - number of orders - number of stores - number
of customers - most requested stores - highest rated products)
● Store management : the ability to add a store - store data and the ability to modify it.
● Products : Add store products - Edit products.
● After registering the store, the store must be approved by the platform manager
● After the store is accepted, a message will be sent to the merchant explaining the
store’s data and password, in addition to the ability to start adding products.
● Approval of the product after it is added by the merchant.
● Search: The ability to search by product name or any part of its data to facilitate
access, modification or review.
● Notifications : An advertising service used by the platform .
- The ability to send notifications to platform clients.
● Clients :
- (Customer registration - adding or modifying their data - amending the
customer’s request)
- Changing the status of customer orders: New .
- Canceling order.
- Issuing bills of shipping lading.
- Print the waybill.
- The ability to search the customer section by the customer’s name or mobile
number to facilitate the process of accessing his data if needed by customer
service.
● Discount coupons.
- Possibility of adding a discount coupon.
- Specify usage times or open.
- Determine the discount percentage or a specific value.
● Gift cards or digital gifts:
● Email service:
- Linking with service providers to send messages (email - WhatsApp) to customers for
marketing purposes.
● WhatsApp service:
- Linking with service providers to send WhatsApp messages to customers for marketing
purposes.
● Text messaging service:
- Linking with service providers to send text messages to customers for marketing
purposes.
● Abandoned baskets:
- Abandoned baskets and all related data show the customer's name, the products
added to the basket, their value, and the day and date they were left.
- The ability to send marketing messages via e-mail or text messages to customers with
abandoned baskets, presenting offers that encourage the customer to return and

11| Page
 complete the purchase.
● Categories:
- (Chains - bracelets - rings - earrings - anklets - sets)
- Controlling classifications within the platform, whether by adding or deleting.
The possibility of changing the classification name.
- Possibility to change the classification image.
● Advertising banners:
- Possibility of modifying or changing it.
- The possibility of increasing or reducing their number.
- Changed by manual movement or by timing.
● Ability to modify content on the platform:
- About Ibreez
- Fatwa
- Exchange and return policy.
- Terms and Conditions Policy.
- privacy policy.
● Alerts when:
- Add a new store.
- Add new products.
- New order arrived.
- Modification of order status by the merchant.
● Order management:
- search
- Classification according to order status
- Possibility to modify the request
- Change order status
● Staff management.
- Through it, an employee is added and the powers granted to him are
determined according to the nature of his work, either comprehensive or
specific.
- search
● Shipping and delivery
- Includes all orders and their information, as well as related shipping status
updates.
- Possibility of connecting with more than one shipping company.
- search
● Platform revenue:
- It includes all financial transactions that took place on the platform, with the
possibility of exporting them in several formats: Excel - PDF ( attached file
Detailed for what is required )
- search

12| Page
 Product Page / Product Review

● Multiple images of the product, the number of which varies according to the nature of
the product.
● On the product page, you can view the rest of the images by swiping right to see the
next image or left to see the previous image.
● When you browse all the products, you can view the rest of the pictures by swiping
right or left.
● The quality of circles at the bottom indicates that there are more images, with the
color changing when you look at the image.
● If you click on the product image, it appears full screen, with the ability to enlarge or
reduce it by touch.
● Possibility of adding the product to favorites.
● Possibility of canceling the product from favorites.
● Add to cart.
● The appearance of an indication that the product has been added to the cart.
● The ability to share the product via social media or copy the product link.
● View product details attached to your form/
- For the website: For information _
- To apply: to view
● Similar suggestions depending on the product chosen by the customer or visitor.
● Other products from the same brand that the customer is browsing.

Shopping basket

● The presence of products previously added to the cart during the shopping stage.
● Delete from cart.
● Add a discount coupon.
● The total amount includes VAT.
● Complete payment.
● Help and support
● Possibility of displaying the basket
● Delivery Address
● Expected delivery date
● payment method
● Payment summary

13| Page
 ● Delivery cost
● Total (including VAT)

Collection mechanism in Ibreez store

● Gold jewelry purchasing service:

- The buyer pays the full value of the order to Ebreez.
- The merchant will change the order status of the product delivered to the
delivery person.
- The merchant's amount is transferred, deducting the Ebreez commission,
including tax.
- Ebreez's commission is not fixed and changes from one store to another.
● Used sales service:
- Ibreez commission is 5% including tax.
- The seller's amount is transferred directly, with the Ibreez commission,
including tax, deducted from it.
- Ibreez's commission is not fixed and changes from one store to another.
● Gold jewelry design and manufacturing service:
- The buyer pays the full value of the order to Ibreez
- If the delivery representative changes the order status to Product Received.
- The amount for the factory is transferred, with the Ibreez commission
deducted from it, including tax.
- Ibreez 's commission is not fixed and varies from one factory to another.

14| Page