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First published 2018

Acknowledgements
The publishers are very grateful to the following advisers and teachers who contributed to the initial
research and commented on earlier versions of this material:

Senay Akar-BenBey, Eric Altma, Sean Banville, Fiona Benson, Katrin Beringer, Alina Blitek-Dąbrowska,
Darryl Boon, Nicole Bunnhuber, Norman Cain, Adrian Crawley, Kevin Davis, Monja de Silva, John
Duplice, Dagmar Elmendorf, Jens Andreas Faulstick, Marina Fella, Anna Firek, Amanda Franklin,
Danuta Gałecka-Krajewska, Małgorzata Gepta, Rafał Głowacz, Monika Grodkiewicz, Angelika
Gruszka, Krystyna Hat, Timothy Hill, Kate Hoerbe-Montgomery, Imelda Hogan, Carol Hogg, Agnieszka
Humiecka, Greg Januszko, Magdalena Jończyk, Ilona Kaliszuk-Rogala, Agnieszka Kędzierawska, Tina
Kern, Cornelia Kirsten, Wiebke Kloss, Mirosława Knapik-Jach, Jolanta Lacka-Badura, Kelly Leach,
Brian Lewis, Jim Maloney, David Meier, Rinako Miyata, Jadwiga Nabielska, Tina Nguyen, Seamus
O’Shea, Dorota Pcroweste, Renata Pikiewicz, Maria Pophristova, Agata Romańska, Fabienne Ronssin,
Christine Schrempp, Ulrich Schuhknecht, Anna Maria Scordino, Dennis Tachiki, Satoko Tachiki, David
Thorne, Christine Tracey, Karyn Weston, Carter Williams, Mark Wills, Philip Wilson, Martina Woff,
Ewa Wójcik, Miwa Yamataka, Lidia Zielinska.

COURSEBOOK
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Text
Quote on page 17 from Dr. John Kotter, Professor of Leadership, Harvard Business School, Dr. John
Kotter Chairman, Kotter International – Boston, Seattle, London Professor of Leadership, Emeritus,
Harvard Business School; Article 2.1 adapted from Big Oil: From Black to Green, FT, 18/06/2016
(Crooks, E, Stacey, K.), © The Financial Times Limited. All Rights Reserved; Quote on page 37 from
Lou Pritchett Former Vice-President, Sales for Procter & Gamble, Lou Pritchett, Former Vice-
President, Sales for Procter & Gamble; Article 4.4 adapted from Business Lie – Sarah O’Connor – On
Employment – Do not rely on ‘sofapreneurs’ to prop up the economy, FT, 16/03/2016 (O’Connor, S.),
© The Financial Times Limited. All Rights Reserved; Quote 6. from Paul Neal, Logistics Supervisor,
O’Donovan Waste Disposal, Paul Neal, Logistics Supervisor, O’Donovan Waste Disposal.
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Illustrations
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Cover images: Front & back: Getty Images: Cultura / Philip Lee Harvey

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WORKBOOK

Photo acknowledgements
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Cover images: Front & back: Getty Images: Cultura / Philip Lee Harvey

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TESTS

Photo acknowledgements
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LESSON 1 VIDEOS
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Lesson 1 videos in units 1, 2, 3, 4, 6, 7, 8: © ITNedu

LESSON 3 VIDEOS
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TEACHER’S RESOURCE BOOK

Text
We are grateful to the following for permission to reproduce copyright material:
Article 1. from Vodafone launches programme to recruit career-break women, FT.com, 03/03/2017
(Hill. A), © The Financial Times Limited. All Rights Reserved; Article 2. from India’s motorcycle
makers burnish brand credentials, FT.com, 16/04/2017 (Munday. S), © The Financial Times Limited.
All Rights Reserved; Article 3. from How project management turned into a Scrum, FT.com,
12/08/2015 (Pollack, L), © The Financial Times Limited. All Rights Reserved; Article 4. from
Companies adapt to local African markets, FT.com, 16/03/2014 (Manson, K), © The Financial Times
Limited. All Rights Reserved; Article 5. from The funding dilemma for small design firms,
http://www.telegraph.co.uk/, 08/03/2016 (Hemsley, S), copyright © Telegraph Media Group
Limited; Article 6. from How to turn cyber attacks to your advantage, FT.com, 25/03/2017 (Hill, A), ©
The Financial Times Limited. All Rights Reserved; Article 7. from Customer service start-up aims to
take pain out of complaints, FT.com, 01/01/2016 (Moore, M), © The Financial Times Limited. All
Rights Reserved; Article 8. from The best way to recover from a technological bungle, FT.com,
15/10/2017 (Clark, P), © The Financial Times Limited. All Rights Reserved
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