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    Walmart and Amazon are two of the largest retailers in the world that are constantly competing. While Amazon has seen stronger financial growth and leads in innovation and international presence, Walmart is focusing on improving customer experience through sustainability and better in-store service. Both companies have areas for improvement as Walmart aims to expand globally and improve its online offerings, while Amazon works to maintain its dominance internationally and grow its subscription services.

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    Walmart and Amazon are two of the largest retailers in the world that are constantly competing. While Amazon has seen stronger financial growth and leads in innovation and international presence, Walmart is focusing on improving customer experience through sustainability and better in-store service. Both companies have areas for improvement as Walmart aims to expand globally and improve its online offerings, while Amazon works to maintain its dominance internationally and grow its subscription services.

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    © All Rights Reserved
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    86 views8 pages

    Walmart V

    Uploaded by

    api-690398026
    Walmart and Amazon are two of the largest retailers in the world that are constantly competing. While Amazon has seen stronger financial growth and leads in innovation and international presence, Walmart is focusing on improving customer experience through sustainability and better in-store service. Both companies have areas for improvement as Walmart aims to expand globally and improve its online offerings, while Amazon works to maintain its dominance internationally and grow its subscription services.

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    © All Rights Reserved
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    of 8

    WALMART

    V.
    AMAZON
    CONTENT & METRICS
    Walmart Amazon

    01 FINANCIAL
    Financial

    02 CUSTOMER FOCUS
    Customer
    03 INNOVATION
    Focus

    04 INTERNATIONAL PRESENCE
    Innovation
    05 AREAS FOR IMPROVEMENT

    International
    Presence
    FINANCIAL Targeted 4% growth
    -- +$130 b
    Financial Growth and Retailer
    Total Company Revenue
    (billions)
    Potential
    Walmart $611.3
    Consistent growth
    Employee layoffs
    Amazon.com $352.7
    Stability
    CUSTOMER FOCUS

    What do customers want?

    Value
    Sustainability
    Service - Pain Point
    In-store Presence

    1% Increase
    2022 ACSI 2023 ACSI
    Score Score

    Walmart 70 71

    ACSI, Walmart Sustainability


    INNOVATION
    Amazon Initiatives

    Working Backwards
    Developing Tech
    Investing

    Walmart Initiatives

    Automation
    User Interface
    Subscription
    Self Checkout

    Digital Commerce 360


    INTERNATIONAL

    International Market
    Amazon controls most international
    Walmart expansion struggles
    Alibaba -- Rising Competition

    Walmart Earnings
    AREAS FOR IMPROVEMENT
    Global Expansion Online Subscriptions
    Cultural differences Improvements in the Walmart+ is gaining
    Local displacement usability of .com and traction -- Nowhere
    Straight-to-store the app near Prime
    strategy Product
    subscriptions -
    Amazon

    BellaVix
    ANY
    QUESTIONS?

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