SURYA METAL FINISHING

Customer Feed Back Analysis Report

Customer feed back Form No: MKT/04/R0
Sl
Description C1 C2 C3 C4 C5 C6 C7 C8 C9 C10 TOTAL AVERAGE REMARKS
No

OVERALL CUSTOMER SATISFACTION INDEX IS

LIST OF PATIENT

C1 C6

C2 C7

C3 C8

C4 C9

C5 C10

Areas to be improved ROOT CAUSE(S)*Use separate sheet if required for root cause analysis

Sl
Action plan for improving patient satisfaction Responsibility Target Date Effectiveness of Implementation Status
No

4
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 Customer Feed Back Analysis Report
Page 1 of 2

customer feed back Form no:110/0

Sl No Description C1 C2 C3 C4 C5 C6 C7 C8 C9 C10 TOTAL AVERAGE REMARKS

10

OVERALL CUSTOMER SATISFACTION INDEX IS

 page 2 of 2

LIST OF CUSTOMERS
CI C6

C2 C7

C3 C8

C4 C9

C5 C10

Area to be improved
1

Effectiveness of
Action plan for improving customer satisfaction Responsibility Target Date Implementation Status
1

5
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