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Most conflicts and misunderstandings come from

miscommunication. This poster illustrates how


miscommunication can affect the relationships of every
individual. Miscommunication can lead to confusion,
misunderstandings, and potential conflict. It may result in
individuals not grasping the intended message, leading to
mistakes or incorrect actions. The pictures inside the circle
portrayed some effective ways to avoid miscommunication.
The first is active listening. In communication for
healthcare settings, by being attentive and focusing on
patients' words, we can grasp their concerns related to
their healthcare, which leads to better diagnoses. Second,
passive listening allows healthcare professionals to absorb
and understand information without the pressure of an
immediate response from patients. Third is respect, so
when we communicate with the patients with respect, it
minimizes the chances of misunderstandings as it
promotes open communication and fosters an atmosphere
where diverse opinions can be shared without fear of
judgment. It also sets a positive tone and creates a
conducive environment for effective interaction. Lastly,
there is eye contact or visualization. We should look the
patient in the eye so that they may feel that we are
interested in what they have to say and portray. With some
effective ways of communicating, it promotes a peaceful
world in which healthcare professionals can facilitate
collaboration, build positive relationships with patients
that promote patient safety, and deliver quality healthcare.

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