Mika - Monthly Summary

Worker ID is 48722

How did I perform last month?

Input => Platform Performance => Outcome

41.5 130 10.0% 825.78

Hours Available Impressions Conversion % Payout (ex. adjust…

▼ -37.1% ▼ -4.4% ▼ -28.4% ▼ -9.7%

-1.1% 4.6%
Demand changes … Comparable Conv %

70th Percentile

Can you walk me

through the above Why is my conversion
panel? rate lower than the
average?
Why does demand
change? The average
conversion rate on the
How do impression platform looks low. Is
and conversion rate there any problem
influence my with the platform?
earnings?

How have your impressions and conversion rate changed over the past few weeks?
 Weekly Impression Weekly Conversion Rate
59
23.4%

47

41
14.6%
13.3%

29

9.1%
8.5%
6.9%
15
11

Apr 24 May 1 May 8 May 15 May 22 May 29 May 1 May 15 May 29

Can you walk me through the above panel?

What does impression mean? How can I improve my conversion rate? (Video
Tutorial)
Why am I not appearing in searches?
How do impression and conversion rate influence my
What can I do to improve my appearance in searches? earnings?

How can I increase my impressions? (Video Tutorial)

How far in advance do your clients book you vs the average in your service areas?
 Your Bookings Other Comparable Pros

Same day booking 10% Same day booking 50%

One day ahead 19% One day ahead 22%

Two days ahead 33% Two days ahead 7%

Three days ahead 10% Three days ahead 5%

Four days ahead 10% Four days ahead 3%

Five days or more a… 19% Five days or more … 13%

30%
of the same day bookings in your area are made within 2hrs of the treatment starting

Can you walk me through the above panel?

How do I get more advanced bookings?
What does Comparable Pros mean?
How do I increase my same day bookings?
Why do I have a low proportion of advanced bookings?

Missed Opportunities with Repeated Customers

Repeated customers are clients who have repeatedly booked you, as you’ve delivered such a great service!

The longer you serve our customer community, the more your revenue will be reliant on your faithful repeat clientbase.

Are you readily available for your repeated customers?

24
of your repeat customers have searched for a treatment
 Your repeated customers who have recently searched...

Didn’t see you available and booked someo… 14

Didn’t see you available and didn’t book at … 3

Rebooked with you 5

Seen but booked other Pros 2

Seen but haven't booked at all 1

Where did you miss your repeat customers? How many repeated cust…
Service Area Name Customer Count
Hoxton / Canonb… 1
Canary Wharf 1
Kensington 1
Highbury / Hollo… 1
Nine Elms 1

1
© Mapbox © OpenStreetMap

When did you miss your repeated customers?

 6 Day of Week Localise Monday t… Thursday … Saturday …
Time of Day Localised Repeated… Repeated… Repeated…

5 Before Noon 2 1 1
From Noon till 17:00 2 2 2
17:00 onwards 1 3 2
4

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Can you walk me through the above panel?

How can I better retain my customers?

Missed Opportunities with New Customers

New customers are people who have not booked you before.

Working at times and in areas that new customers are frequently searching for will allow you to build your base of
regulars.
 Where are clients struggling to book?

2%

0%

Popular within your service … Popular neighbouring areas Other popular areas
Service Area Name Customer % Service Area Name Customer % Service Area Name Customer %
Canary Wharf 2% Chelsea 2% Wandsworth 2%
Shadwell / Poplar … 2% Stamford Hill 2% Sydenham / Catf… 2%
Belgravia / Pimlico 2% Nine Elms 1% Clapham 2%
Kensington 2% Hammersmith N… 1% Wimbledon 2%
CGC North of River… 2% Gospel Oak / Ca… 1% East Dulwich / N… 1%
Hackney 1% Highbury / Hollo… 1% Walthamstow 1%
Stratford 1% North Kensingto… 1% Battersea / Claph… 1%
CGC Southwark / … 1% Hoxton / Canonb… 1% Fulham 1%
Bethnal Green / W… 1% Notting Hill Sout… 1% Chiswick 1%
CGC Westminister 1% Paddington 1% Camberwell / Pec… 1%
Bow 1% Stockwell 1% Streatham / Norb… 1%
St John's Wood 1% Deptford / Green… 1% Enfield (West) 1%
CGC Lambeth / Ke… 1% London City Airp… 1% Lewisham 1%
Old Kent Road 1% Leyton 1% Tooting 1%
Walworth (East Ke… 1% Clapton 1% Hendon The Hyd… 1%
Marylebone 1% Hampstead 1% Watford 1%
CGC Clerkenwell 1% Camberwell / Pec… 1% Harlesden / Wille… 1%
Canning Town 0% Leytonstone 1% Streatham Hill / … 1%
CGC City of London 0% Kilburn 1% Herne Hill 1%
Greenwich Penins… 0% Forest Gate / Ma… 0% Berrylands / New … 1%
 When are clients struggling to book?

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Can you walk me through the above panel?

Generated by Looker on June 5, 2023 at 5:37 PM BST