Brannon

Wilder
IT TECHNICIAN

brannon.wilder@yahoo.com 662-419-3949

Profile
Full-Service Computer Technician handles everything from PC onboarding through maintenance
and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic
provider of exceptional PC repair and data management services.

Employment History
Student ITS Worker, Mississippi State University, Starkville, MS
May 2021 — January 2023

• Worked in team environment.

• Used ticket system to resolve issues.
• Worked on desktops, laptops, and printers for professors, faculty, and graduate students.
• Imaged desktops and laptops.
• Installed and licensed multiple engineering software such as: AutoCAD, MATLAB, SolidWorks.
• Helped maintain and resolve ITS problems in 7 buildings.

Student ITS Worker, Itawamba Community College, Fulton, MS

April 2020 — May 2021

• Worked in team environment to maintain technological issues.

• Resolved issues for professors and faculty.
• Installed new desktops, monitors, and other peripherals.
• Troubleshoot Windows OS.

Server & Bartender

Bulldog Burger / Eat With Us, Tupelo, MS
February 2021 — Present

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders and manage payments.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education
Bachelor of Science: Information Technology Services December 2023

Mississippi State University, Starkville, MS

• Dean's List
• Academic & Band Scholarships Recipient
• Member of the Famous Maroon Band
• ITS Student Worker
• Learned HTML & CSS
Associate of Applied Science: Business Information Systems May 2021

Itawamba Community College, Fulton, MS

• Academic & Band Scholarships Recipient
• Member of the Computer Science Club, Student Government, Orientation Leader, Indian
Delegation, Marching Band, Wind Ensemble, and Jazz Band.
• Elected as Secretary for Student Government
• Elected as Vice President for Computer Science Club
• ITS Student Worker

Links
LinkedIn

Skills
Microsoft Office Computer Skills

Computer Networking Customer Service

Communication Skills Leadership

Ability to Work in a Team