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FBL Noor Card FAYSAL ISLAMI GOLD CARD

Card Number
Adnan Farid
5399-XXXX-XXXX-5025

Statement Date Overall Limit APR Musawamah Payment * Payment Required Date
Oct 08, 2023 60,000.00 40.00% 1,700.00 Oct 27, 2023

New Activity Total US$ Purchase Accrued Profit Total Payment Required Minimum Payment Required
1,276.00 0.00 0 1,274.68 1,000.00

Message Of The Month

Dear Customer, Faysal Bank has revised its Schedule of Charges effective from 1st Jan 2023. For details, please visit www.faysalbank.com or call at 021
111 06 06 06.

For more details please call at 111-11-71-71

Transaction Date Posting Date Description / Reference Amount US$ Amount PKR
Opening Balance -1.32
5399-XXXX-XXXX-5025
08-Oct-2023 08-Oct-2023 CHIP FEE 0.00 1,100.00
08-Oct-2023 08-Oct-2023 FED ON FEE/CHG 0.00 176.00

Total Sum Of Transactions for : 5399-8901-9770-5025 0.00 1,276.00

Closing Balance as on : October 8, 2023 1,274.68

Your remaining balance of all installment plans (PIP) = Rs.

Reward Points
Opening Balance Points Earned Points Redeemed/Donated Points Adjusted/Bonus Points Expired Points Available
762.46 0.00 0.00 0.00 0.00 762.46

* In case of delay from Payment Required date or Payment less than minimum payment required, the Bank at its sole discretion may recover
the Musawamah Payment.

Disclaimer Statement

This communication/Message (including any attachments) may contain information that is privileged and/or confidential under applicable laws.
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Faysal Bank Limited, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its
receipt or damage to your system. Faysal Bank Limited does not guarantee that the integrity of this communication has been maintained nor that this
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Any unauthorized form of reproduction of this message may result in disciplinary and legal action.

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For further details visit us at www.faysalbank.com
UNDERSTANDING YOUR STATEMENT
To make Payments to your Faysal Islami Noor Account be different from the amount that you are subsequently billed in your be unable to avail further financing from the banking system. Further,
You may make payments to your Faysal Islami Noor account through: Statement of Account. This is because any purchase of tickets of a foreign in case of consumer loans/financing, a default history will be maintained
(Non-Pakistani) airline is treated as a foreign currency transaction. for a certain period after adjustment of default amount. For further
(1) Cheque deposited at any of our drop box locations. Therefore, in accordance with the Cardmember Terms and Conditions, information on eCIB, you may visit the following website:
• Cheques drawn on a bank outside the city should be dropped the transaction will be subject to all our applicable rules and procedures www.sbp.org.pk/ecibhelpdesk.
at least 7 working days before the payment due date. for foreign currency conversion into Pakistani Rupees, based on the
• Cheques drawn on a bank within the city should be dropped at exchange rate being used by us at the time of conversion. This may Federal Excise Duty
least 3 working days before the payment due date. cause the receipt amount to differ from the amount billed to you. All government excise and stamp duties etc. levied as per Federal
• Make Cheques payable to Faysal Islami Noor cards, marked Excise Duty Act 2005 and correspondent bank charges (if any) are for
“A/C Payee Only” and payable in Pakistani Rupees. Use of your Faysal Islami Noor card outside Pakistan the customer’s account and are non-reversible.
• Please write your Faysal Islami Noor Card Number and your full For all transactions outside Pakistan, the conversion from foreign
name on the back of the cheque, and always return your currency amount to US Dollar amount is billed by MasterCard Transactions at Fuel Stations
payment coupon (the lower portion of your statement) together International at the prevalent MasterCard International exchange rate. The maximum amount of transactions at fuel stations in one day cannot
with your Payment. The conversion from the US Dollar amount to the Pakistani Rupee exceed PKR 20,000.
• Cheque return charges will be charged as per the Schedule of amount is processed by the Pakistan Card Centre. The rate charged for
Charges in case of a returned Cheque. this conversion is the prevailing open market rate quoted to us at that Excess Payments in the Faysal Islami Noor Account
• Please do not send cash in the payment envelope. particular time. We also charge a handling fee, as per the Islamic Kindly do not deposit excess cash in your FBL Islami Noor account
(2) Pay Orders. Schedule of Charges. However, please also note that all foreign exceeding your total dues as it comes under SBP regulatory violation.
(3) Cash payment over the counter at any of our branches. exchange conversions are made as per the agreed Cardmember’s In case there is any excess cash in your FBL Islami Noor account, the
You can also call our Contact Centre at 021 111 06 06 06 for: Terms and Conditions governing your Faysal Islami Noor card. Bank may refund the excess amount through Pay Order after deducting
(4) Funds transfer if you have an account with FBL the Pay Order charges (as per Schedule of Charges).
(5) Full or minimum payment via auto debit option if you have an Disputed Transactions
account with FBL. If you notice any discrepancy in the monthly statement or E Statement, Unsatisfactory Resolution
(6) If you are living outside Pakistan, we recommend you to make the Cardmember should send us a written request within 14 days of the For unsatisfactory resolution, you may write to Banking Mohtasib
the payment by telegraphic transfer (charges applicable as per the current statement date, otherwise the transaction would be deemed to Pakistan, Shaheen Complex, M.R. Kiyani Road, Karachi.
Schedule of Charges) through a local bank in Pakistani Rupees. be authentic and the Cardmember would be bound to make the Telephone: +9221-99217334-38 or visit www.bankingmohtasib.gov.pk
(7) You can pay your bill through FBL and other bank’s Internet payment for the entire amount.
Banking, Mobile App and ATMs using 1Bill services. Profit Charging Information:
To report your lost or stolen Faysal Islami Noor card(s) No Profit will be demanded on a new retail transaction/ purchases if the total
Payment Options In case of loss or theft of your Faysal Islami Noor card(s) in and outside of Required Payment is made in full within Payment Required Date for each
You may pay any amount between the Minimum Payment Required and Pakistan, please notify our Contact Centre immediately. This will minimize billing cycle and no balance is carried forward from the previous months.
the Total Payment Required on your Faysal Islami Noor card statement, your liability and protect you against any misuse of the stolen / lost card
however you must pay at least the minimum payment amount on or
before the payment required (due) date (3 or 7 working days as Card Replacement and Cancellation Purchases/Retail transaction / Cash Withdrawal /
applicable) to avoid Musawmah payment, as per the Schedule of For replacement of a damaged card, a written request by the basic Balance Transfer- Open
Charges. If you have booked an Installment Plan, then your remaining Cardholder is mandatory in addition to the return of the old plastic, cut Product Features
installment amount will not be included in the “Total Payment Required” into two halves. Ensure that the chip is damaged. In case of Card Booking on Installment
amount and will appear separately on your statement. cancellation, you are requested to send the card, cut into two halves
Transaction date (if not paid in full within the due date)
with the chip damaged along with a written cancellation request or
Musawamah (Delayed) Payment telephonic cancellation request From From the next billing cycle before which installment
In the event of delay in payment, beyond due date or payment made plan request is placed
less than Minimum Payment Required, FBL at its sole discretion may Contact Us
demand the Musawmah payment amount, through Monthly Card If you need any help or information, or in case of any complaint, please Paid in full
Statement, as per Bank’s applicable Schedule of Charges. contact our Contact Centre at 021 111 06 06 06 or write to us at the Until Till the last installment
following addresses: Email: customercomplaint@faysalbank.com is paid
Cash Withdrawal
Cardmember may use the Card to obtain Cash Withdrawal up to the limit Reward Points
decided by the Bank from time to time. The reward program is an incentive & promotional offer available only Profit Calculation
to the basic Credit card member and will be awarded SmilePoints & Profit rate, as per the Schedule of Charges will be charged on your
Other Charges Eternal Points (as opted) on retail spend as defined by FBL. All points outstanding balance.For example, if you conduct a retail /cash
Please refer to Faysal Islami Noor card Terms and Conditions and the will be expired if not redeemed within 18 months. For EternalPoints, all transaction of PKR 15000 on the 10th of January and your statement is
Islamic Schedule of Charges for details of other charges applicable points earned will be charity/donated on quarterly basis to any generated on the 20th of January and you make a minimum payment of
(also available on Bank Website) to your Faysal Islami Noor account. charitable organization at bank’s own discretion. The Bank reserves the PKR 750 on the 7th of February, then you will be charged with an
right to change, at any time, the amount required to earn points and the accrued Profit in the next statement generated on 20th of February of
Monthly Statement procedure of redemption. PKR 688.33 and your total outstanding will be PKR 14,938.3.
All transactions made by you and the Supplementary Cardmember(s) if
any, and fee / Accrued profit on your MasterCard will be listed on your Drop Box Banking The agreed profit rate at the time of Musawamah (Tawarruq) will remain
monthly statement. In case you have not received your monthly statement Enjoy the convenience of our Drop Box facility, 24 hours a day, 7 days same till the maturity. However, the Profit rate may change at time of
within 14 days of the statement date, please call our Contact Centre for a week, located at selected Faysal Bank branches and our ATM off-sites new tawarruq transaction or limit enhancement and communicated to
statement details and send your payment before the required (due) date in your respective city. For a complete list, please call our Contact the customer but the method of calculation will remain same.
(3 or 7 working days as applicable in case of cheque payment) to avoid Centre at 021 111 06 06 06.
Musawamah payment / Accrued profit . However, Faysal Bank will not in Note: For more details and information refer to your FBL Islami Noor
any manner be liable for any loss and / or damage suffered by the eCIB Reporting Card welcome guide and Terms & condition. FBL reserve the rights to
Cardmember by late delivery of the monthly statement. The Electronic Credit Information Bureau (eCIB) of State Bank of change any of the above mentioned charges.
Pakistan requires all banks and financial institutions to report all facilities,
Foreign Airline Tickets loans and advances, irrespective of the facilities / loan amount, to the
If you use your Faysal Islami Noor card to pay for any foreign airline State Bank. Any defaults or delays in making regular payments against
tickets, the amount that you signed for on the receipts / sales slips may facilities/loans can affect credit worthiness of the customer and you may

(History)‫ﺟﺎﺳﮑﺘﮯ ﮨﯿﮟ۔اس ﮐﮯ ﻋﻼوہ ﮐﻨﺰﯾﻮﻣﺮ ﻗﺮﺿﻮں ﯾﺎ ﻣﺎﻟﯽ ﺳﮩﻮﻟﯿﺎت ﮐﮯ ﻣﻌﺎﻣﻠﯿﻤﯿﮟ ڈﯾﻔﺎﻟﭧ ﮐﯽ ﺗﺎرﯾﺦ‬ ‫ﻧﮯ دﺳﺘﺨﻂ ﮐﺌﮯ ﮨﻮں۔ اس ﮐﯽ وﺟﮧ ﯾﮧ ﮨﮯ ﮐﮧ ﮐﺴﯽ ﺑﮭﯽ ﻏﯿﺮ ﻣﻠﮑﯽ اﯾﱤ ﻻﺋﻦ ﮐﺎ ﭨﮑﭧ ﺧﺮﯾﺪﻧﮯ ﮐﻮ ﻏﯿﺮ‬ ‫اﭘﻨﮯ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر اﮐﺎوﻧﭧ ﻣﯿﮟ اداﺋﯿﮕﯽ ﮐﺮﻧﺎ۔‬
‫ڈﯾﻔﺎﻟﭧ ﮐﯽ ﮔﺌﯽ رﻗﻢ ﮐﯽ اداﺋﯿﮕﯽ ﮐﮯ ﺑﻌﺪ ﺑﮭﯽ اﯾﮏ ﻣﺨﺼﻮص ﻣﺪت ﺗﮏ ﺑﺮﻗﺮار رﮐﮭﯽ ﺟﺎﺋﮯ ﮔﯽ۔‬ ‫ﻣﻠﮑﯽ ﮐﺮاﻧﺴﯽ ﮐﯽ ﭨﺮاﻧﺰﯾﮑﺸﻦ ﺳﻤﺠﮭﺎ ﺟﺎﺋﮯ ﮔﺎ۔ ﭼﻨﺎﻧﭽﮧ ﮐﺎرڈ ﻣﻤﱪ ﮐﯽ ﴍاﺋﻂ وﺿﻮاﺑﻂ ﮐﮯ ﻣﻄﺎﺑﻖ اﯾﺴﯽ‬ :‫آپ ﻣﻨﺪرﺟﮧ ذﯾﻞ ﻃﺮﯾﻘﻮں ﺳﮯ اﭘﻨﮯ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر اﮐﺎوﻧﭧ ﻣﯿﮟ اداﺋﯿﮕﯽ ﮐﺮﺳﮑﺘﮯ ﮨﯿﮟ‬
‫ﺳﮯ ﻣﺘﻌﻠﻖ ﻣﺰﯾﺪ ﻣﻌﻠﻮﻣﺎت ﮐﮯ ﻟﯿﮯ درج ذﯾﻞ وﯾﺐ ﺳﺎﺋﭧ ﻣﻼﺣﻈﮧ ﮐﺮﺳﮑﺘﮯ ﮨﯿﮟ۔‬eCIB ‫ﭨﺮاﻧﺰﯾﮑﺸﻦ ﭘﺮ ﻏﯿﺮ ﻣﻠﮑﯽ ﮐﺮﻧﺴﯽ ﮐﯽ ﭘﺎﮐﺴﺘﺎﻧﯽ روﭘﮯ ﻣﯿﮟ ﺗﺒﺪﯾﻠﯽ ﮐﮯ متﺎم ﻣﺘﻌﻠﻘﮧ ﻗﻮاﻋﺪ وﺿﻮاﺑﻂ اور اس‬
www.sbp.org.pk/ecibhelpdesk ‫وﻗﺖ ﮐﮯ اﯾﮑﺴﭽﯿﻨﺞ رﯾﭩﺲ ﻻﮔﻮ ﮨﻮں ﮔﮯ۔ اﺳﯽ وﺟﮧ ﺳﮯ رﺳﯿﺪ ﭘﺮ درج ﺷﺪہ ﻗﯿﻤﺖ آپ ﮐﮯ ﺑﻞ ﭘﺮ ﻣﻮﺟﻮد‬ ‫( اﭘﻨﮯ ﻗﺮب واﻗﻊ ﮐﺴﯽ ﺑﮭﯽ ڈراپ ﺑﺎﮐﺲ ﻣﯿﮟ ﭼﯿﮏ ﺟﻤﻊ ﮐﺮواﻧﺎ۔‬1)
‫ﻗﯿﻤﺖ ﺳﮯ ﻣﺨﺘﻠﻒ ﮨﻮﺳﮑﺘﯽ ﮨﮯ۔‬ ‫• ﮐﻮﺋﯽ ﺑﮭﯽ اﯾﺴﺎ ﭼﯿﮏ ﺟﻮ ﺷﮩﺮ ﺳﮯ ﺑﺎﮨﺮ واﻗﻊ ﮐﺴﯽ ﺑﯿﻨﮏ ﺳﮯ ﺑﻨﻮاﯾﺎ ﮔﯿﺎ ﮨﻮ اﺳﮯ اداﺋﯿﮕﯽ ﮐﯽ ﻣﻘﺮرہ‬
‫ﻓﯿﮉرل اﯾﮑﺴﺎﺋﺰڈﯾﻮﭨﯽ‬ ‫ﺗﺎرﯾﺦ ﺳﮯ ﮐﻢ از ﮐﻢ ﺳﺎت ﮐﺎروﺑﺎری اﯾﺎم ﭘﮩﻠﮯ ڈراپ ﺑﺎﮐﺲ ﻣﯿﮟ ﺟﻤﻊ ﮐﺮواﻧﺎ ﭼﺎﮨﺌﮯ۔‬
‫ﻓﯿﮉرل اﯾﮑﴪ ﺳﺎﺋﺰ ڈﯾﻮﭨﯽ وﻏﯿﺮہ ﺟﻮ ﮐﮧ ﻓﯿﮉل‬،‫ﭨﯿﮑﺴﺰ‬،‫ﮨﺮ ﻗﺴﻢ ﮐﯽ ﺣﮑﻮﻣﺘﯽ اﯾﮑﺴﺎﺋﺰ اور اﺳﭩﯿﻤﭗ ڈﯾﻮﭨﯿﺰ‬ ‫ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﮐﺎرڈ ﮐﺎ ﭘﺎﮐﺴﺘﺎن ﺳﮯ ﺑﺎﮨﺮ اﺳﺘﻌامل‬ ‫• اﯾﺴﺎ ﭼﯿﮏﺟﻮ ﺷﮩﺮ ﻣﯿﮟ واﻗﻊ ﮐﺴﯽ ﺑﯿﻨﮏ ﺳﮯ ﺑﻨﻮاﯾﺎ ﮔﯿﺎ ﮨﻮ اﺳﮯ اداﺋﯿﮕﯽ ﮐﯽ ﻣﻘﺮرہ ﺗﺎرﯾﺦ ﺳﮯ ﮐﻢ ازﮐﻢ‬
(‫ﮐﮯ ﺗﺤﺖ ﻋﺎﺋﺪ ﮐﺌﮯ ﮔﺌﯿﮩﯿﮟ اور ﺑﯿﻨﮏ ﮐﮯ متﺎم ﭼﺎرﺟﺰ)اﮔﺮ ﮐﻮﺋﯽ ﮨﻮں‬2005 ‫اﯾﮑﺴﺎﺋﺰ ڈﯾﻮﭨﯽ اﯾﮑﭧ‬ ‫وہ متﺎم ﭨﺮاﻧﺰﯾﮑﺸﻨﺰ ﺟﻮ ﭘﺎﮐﺴﺘﺎن ﺳﮯ ﺑﺎﮨﺮ ﮨﻮں ان ﻣﯿﮟ ﻏﯿﺮ ﻣﻠﮑﯽ ﮐﺮﻧﺴﯽ ﺳﮯ اﻣﺮﯾﮑﯽ ڈاﻟﺮ ﻣﯿﮟﺗﺒﺪﯾﻠﯽ‬ ‫ﺗﯿﻦ ﮐﺎروﺑﺎری اﯾﺎم ﭘﮩﻠﮯ ڈراپ ﺑﺎﮐﺲ ﻣﯿﮟ ﺟﻤﻊ ﮐﺮواﻧﺎ ﭼﺎﮨﺌﮯ۔‬
‫ﺻﺎرف ﮐﮯ اﮐﺎؤﻧﭧ ﺳﮯ ﮐﯿﮯ ﺟﺎﺋﯿﮟ ﮔﮯ اور ﻧﺎﻗﺎﺑﻞ واﭘﺴﯽ ﮨﻮں ﮔﮯ۔‬ ‫ﮐﺎ رﯾﭧ ﻣﺎﺳﭩﺮ ﮐﺎرڈ اﻧﭩﺮﻧﯿﺸﻨﻞ ﮐﯽ ﺟﺎﻧﺐ ﺳﮯ ﻣﺎﺳﭩﺮ ﮐﺎرڈ اﻧﭩﺮﻧﯿﺸﻨﻞ اﯾﮑﺴﭽﻨﺞ رﯾﭧ ﮐﮯ ﻣﻄﺎﺑﻖ ﭼﺎرج‬ ‫• ﭼﯿﮏ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﮐﺎرڈ ﮐﮯ ﻧﺎم ﭘﺮ ﺑﻨﺎﺋﯿﮯ ﺟﺲ ﭘﺮ''ﴏف اﮐﺎوﻧﭧ ﻣﯿﮟ اداﺋﯿﮕﯽ ﮐﮯ ﻗﺎﺑﻞ'' ﮐﺎ‬
‫ﮐﯿﺎ ﺟﺎﺗﺎ ﮨﮯ۔ اﻣﺮﯾﮑﯽ ڈاﻟﺮ ﺳﮯ ﭘﺎﮐﺴﺘﺎﻧﯽ روﭘﮯ ﻣﯿﮟ ﺗﺒﺪﯾﻠﯽ ﭘﺎﮐﺴﺘﺎن ﮐﺎرڈ ﺳﯿﻨﭩﺮ ﮐﯽ ﺟﺎﻧﺐ ﺳﮯ ﮐﯿﺎ‬ ‫ﻧﺸﺎن ﻟﮕﺎﯾﺎ ﮔﯿﺎ ﮨﻮ اور ﭘﺎﮐﺴﺘﺎﻧﯽ روﭘﮯ ﻣﯿﮟ ﻗﺎﺑﻞ اداﺋﯿﮕﯽ ﮨﻮ۔‬
‫ﭘﯿﭩﺮول ﭘﻤﭗ ﭘﺮ ﺧﺮﯾﺪاری‬ ‫ﺟﺎﺗﺎ ﮨﮯ۔ ﯾﮧ وہ رﯾﭧ ﮨﻮﺗﺎ ﮨﮯ ﺟﻮ اس ﻣﺘﻌﻠﻘﮧ اوﭘﻦ ﻣﺎرﮐﯿﭧ ﮐﺎ رﯾﭧ ﮨﻮﺗﺎ ﮨﮯ اور ﺧﺎص اس وﻗﺖ ﮨﻤﯿﮟ‬ ‫• ﺑﺮاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ ﭼﯿﮏ ﮐﯽ ﭘﺸﺖ ﭘﺮ اﭘﻨﺎ ﻣﮑﻤﻞ ﻧﺎم اور ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﮐﺎرڈ ﻤﻧﱪ ﻟﮑﮭﯿﮟ اور ﮨﻤﯿﺸﮧ اﭘﻨﺎ‬
‫ﮨﺰار ﺗﮏ ﮨﮯ۔‬20‫ﭘﯿﭩﺮول ﭘﻤﭗ ﭘﺮ ﻓﯿﻮل ﮐﯽ ﺧﺮﯾﺪاری ﮐﯽ ﻣﺪ ﻣﯿﮟ اﯾﮏ دن ﮐﯽ زﯾﺎدہ ﺳﮯ زﯾﺎدہ ﻣﯿﻌﺎد‬ ‫ﺑﺘﺎﯾﺎ ﺟﺎﺗﺎ ﮨﮯ۔ ﮨﻢ اﺳﻼﻣﮏ ﺷﯿﮉول آف ﭼﺎرﺟﺰ ﮐﮯ ﻣﻄﺎﺑﻖ ﮨﯿﻨﮉﻟﻨﮓ ﻓﯿﺲ ﺑﮭﯽ ﭼﺎرج ﮐﺮﺗﯽ ﮨﯿﮟ۔‬ ‫اداﺋﯿﮕﯽ ﮐﺎ ﮐﻮﭘﻦ)ﯾﻌﻨﯽ اﭘﻨﮯ ﮔﻮﺷﻮارہ ﮐﺎ ﻧﭽﻼ ﺣﺼﮧ)اﭘﻨﯽ اداﺋﯿﮕﯽ ﮐﮯ ﺳﺎﺗﮫ ﺟﻤﻊ ﮐﺮواﺋﯿﮯ۔‬
‫ﺑﺮاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ اس ﺑﺎت ﮐﻮ ﻧﻮٹ ﻓﺮﻣﺎﻟﯿﮟ ﮐﮧ متﺎم ﻏﯿﺮﻣﻠﮑﯽ اﯾﮑﺴﭽﻨﺞ ﮐﺎ ﺗﺒﺎدﻟﮧ ﮐﺎرڈ ﻣﻤﱪ ﮐﯽ‬،‫ﺑﮩﺮﺣﺎل‬ ‫• ﭼﯿﮏ واﭘﺲ ﮨﻮﻧﮯ ﮐﯽ ﺻﻮرت ﻣﯿﮟ ﭼﺎرﺟﺰ ﮐﮯ ﮔﻮﺷﻮارہ )ﺷﯿﮉول آف ﭼﺎرﺟﺰ( ﮐﮯ ﻣﻄﺎﺑﻖ ﭼﯿﮏ واﭘﺴﯽ‬
‫ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر اﮐﺎؤﻧﭧ ﻣﯿﮟ ﴐورت ﺳﮯ زاﺋﺪ رﻗﻢ‬ ‫ﴍاﺋﻂ وﺿﻮاﺑﻂ ﮐﮯ ﻣﻄﺎﺑﻖ ﮐﯿﺎ ﺟﺎﺗﺎ ﮨﮯ۔‬ ‫ﮐﮯ ﭼﺎرﺟﺰ ﻻﮔﻮ ﮨﻮں ﮔﮯ۔‬
‫ﺑﺮاﺋﮯ ﮐﺮم ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر اﮐﺎؤﻧﭧ ﻣﯿﮟ واﺟﺐ اﻻداء رﻗﻢ ے زاﺋﺪ رﻗﻢ ﺟﻤﻊ ﻧﮧ ﮐﺮاﺋﯿﮟ۔ ﺟﻤﻊ ﮐﯽ زاﺋﺪ‬ ‫• ﺑﺮاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ اداﺋﯿﮕﯽ ﮐﮯ ﻟﻔﺎﻓﮧ ﻣﯿﮟ ﻧﻘﺪ رﻗﻢ ارﺳﺎل ﻧﮧ ﻓﺮﻣﺎﺋﯿﮟ۔‬
‫رﻗﻢ اﺳﭩﯿﭧ ﺑﯿﻨﮏ ﮐﮯ ﺿﺎﺑﻄﮧ ﮐﺎر ﮐﯽ ﺧﻼف ورزی ﮨﮯ۔ ﺑﺼﻮرت دﯾﮕﺮ ﺑﯿﻨﮏ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر اﮐﺎؤﻧﭧ‬ ‫ﻣﺘﻨﺎزﻋﮧ ﭨﺮاﻧﺰﯾﮑﺸﻨﺰ‬ ‫( ﭘﯿﺂرڈر‬2)
‫ﻣﯿﮟ ﻣﻮﺟﻮد زاﺋﺪ رﻗﻢ ﺑﺬرﯾﻌﮧ ﭘﮯ آرڈر آﭘﮑﻮ واﭘﺲ ﮐﺮﺳﮑﺘﺎ ﮨﮯ ﭘﮯ آرڈر ﮐﮯ ﭼﺎرﺟﺰ ﮐﯽ ﮐﭩﻮﺗﯽ ﮐﮯ‬ ‫اﮔﺮ آپ ﮐﯽ ﻣﺎﮨﺎﻧﮧ ﮔﻮﺷﻮارہ ﯾﺎ ای اﺳﭩﯿﭩﻤﻨﭧ ﻣﯿﮟ ﮐﻮﺋﯽ ﺑﮯ ﻗﺎﻋﺪﮔﯽ ﻧﻮٹ ﮐﺮﯾﮟ ﺗﻮ ﮐﺎرڈ ﻣﻤﱪ ﮐﻮ‬ ‫( ﮨامری ﮐﺴﯽ ﺑﮭﯽ ﺑﺮاﻧﭻ ﮐﮯ ﮐﺎؤﻧﭩﺮ ﭘﺮ ﻧﻘﺪ اداﺋﯿﮕﯽ۔‬3)
‫ﺑﻌﺪ)ﺑﯿﻨﮏ ﭼﺎرﺟﺰ ﮐﮯ ﺷﯿﮉول ﮐﮯ ﻣﻄﺎﺑﻖ(۔‬ ‫دن ﮐﮯ اﻧﺪر ﮨﻤﯿﮟ ﺗﺤﺮﯾﺮی ﻃﻮر ﭘﺮ ﻣﻄﻠﻊ ﮐﺮے۔ ﺑﺼﻮرت‬14 ‫ﭼﺎﮨﺌﮯ ﮐﮧ وہ ﺣﺎﻟﯿﮧ ﮔﻮﺷﻮارہ ﮐﮯ‬ :‫ﭘﺮ درج ذﯾﻞ ﻣﻘﺎﺻﺪ ﮐﮯ ﻟﺌﮯ ﮐﺎل ﺑﮭﯽ ﮐﺮﺳﮑﺘﮯ ﮨﯿﮟ‬021 111 06 06 06 ‫آپ ﮨامرے راﺑﻄﮧ ﮐﮯ ﻣﺮﮐﺰ ﮐﻮ‬
‫دﯾﮕﺮﭨﺮاﻧﺰﯾﮑﺸﻦ ﮐﻮ درﺳﺖ ﺗﺼﻮر ﮐﯿﺎ ﺟﺎﺋﮯ ﮔﺎاور ﮐﺎرڈ ﻣﻤﱪ ﭘﻮری رﻗﻢ ﮐﯽ اداﺋﯿﮕﯽ ﮐﺎ ﭘﺎﺑﻨﺪ ﮨﻮﮔﺎ۔‬ ‫( ﻓﯿﺼﻞ ﺑﯿﻨﮏ ﻣﯿﮟ اﮐﺎؤﻧﭧ ﮨﻮﻟﮉر ﮨﻮﻧﮯ ﮐﯽ ﺻﻮرت ﻣﯿﮟ رﻗﻮم ﮐﯽ ﻣﻨﺘﻘﻠﯽ ﮐﮯ ﻟﺌﮯ۔‬4)
‫ﻏﯿﺮ ﻣﻄﻤﱧ ﺣﻞ‬
‫ﮐﺴﯽ ﺑﮭﯽ ﻏﯿﺮ ﺗﺴﻠﯽ ﺑﺨﺶ ﺻﻮرت ﻣﯿﮟآپ ﺑﯿﻨﮑﻨﮓ ﻣﺤﺘﺴﺐ ﭘﺎﮐﺴﺘﺎن ﺷﺎﮨﯿﻦ ﮐﯿﻤﭙﻠﮑﺲ اﯾﻢ آر ﮐﯿﺎﻧﯽ‬ ‫اﭘﻨﮯ ﮔﻤﺸﺪہ ﯾﺎ ﭼﻮری ﺷﺪہ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﮐﺎرڈ ﮐﯽ اﻃﻼع دﯾﻨﮯ ﮐﮯ ﻟﯿﮯ‬ ‫( اﮔﺮ آپ ﻓﯿﺼﻞ ﺑﯿﻨﮏ ﻣﯿﮟاﮐﺎؤﻧﭧ ﮨﻮﻟﮉر ﮨﯿﮟ ﺗﻮﺧﻮد ﮐﺎر ﮐﭩﻮﺗﯽ ﮐﯽ ﺳﮩﻮﻟﺖ ﮐﮯ ذرﯾﻌﮧ ﻣﮑﻤﻞ ﯾﺎ ﮐﻢ‬5)
‫روڈ ﮐﺮاﭼﯽ ﮐﻮ ﺑﺬرﯾﻌﮧ ﺗﺤﺮﯾﺮآﮔﺎہ ﮐﺮﺳﮑﺘﮯ ﮨﯿﮟ ﯾﺎﮨامری وﯾﺐ ﺳﺎﺋﭧ وزٹ ﮐﺮﯾﮟ۔ ﭨﯿﻠﯽ‬ ‫ﭘﺎﮐﺴﺘﺎن ﯾﺎ ﭘﺎﮐﺴﺘﺎن ﺳﮯ ﺑﺎﮨﺮ آپ ﮐﮯ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﮐﺎرڈ ﮐﮯ ﮔﻢ ﮨﺮﻧﮯ ﯾﺎ ﭼﻮری ﮨﻮﻧﮯ ﮐﯽ ﺑﺮاہ ﮐﺮم‬ ‫ﺳﯿﮑﻢ ﻣﻘﺮرہ اداﺋﯿﮕﯽ ﮐﮯ ﻟﺌﮯ۔‬
www.bankingmohtasib.gov.pk:‫ وﯾﺐ ﺳﺎﺋﭧ‬+9221-99217334-38:‫ﻓﻮن‬ ‫( ﭘﺮ ﻣﻄﻠﻊ ﮐﺮﯾﮟ۔اس ﺳﮯ آپ ﮐﯽ ذﻣﮧ داری‬021 111 06 06 06) ‫ﮨامرے راﺑﻄﮧ ﺳﯿﻨﭩﺮ ﮐﻮ اس منﱪ‬ ‫( اﮔﺮ آپ ﭘﺎﮐﺴﺘﺎن ﺳﮯ ﺑﺎﮨﺮ رﮨﺎﺋﺶ ﭘﺬﯾﺮ ﮨﯿﮟ ﺗﻮ ﮨﻢ آپ ﮐﻮ ﭘﺎﮐﺴﺘﺎن ﮐﮯ ﮐﺴﯽ ﻣﻘﺎﻣﯽ ﺑﯿﻨﮏ ﮐﮯ ذرﯾﻌﮧ‬6)
‫ﮐﻢ ﮨﻮﺟﺎﺋﮯ ﮔﯽ اور ﭼﻮری ﺷﺪہ ﯾﺎ ﮔﻤﺸﺪہ ﮐﺎرڈ ﮐﮯ ﻏﻠﻂ اﺳﺘﻌامل ﺳﮯ آپ ﮐﯽ ﺣﻔﺎﻇﺖ ﮨﻮﺟﺎﺋﮯ ﮔﯽ۔‬ ‫ﭘﺎﮐﺴﺘﺎﻧﯽ روﭘﮯ ﻣﯿﮟ ﭨﯿﻠﯽ ﮔﺮاﻓﮏ ﭨﺮاﻧﺴﻔﺮ ﮐﮯ ذرﯾﻌﮧ اداﺋﯿﮕﯽ ﺗﺠﻮﯾﺰ ﮐﺮﺗﮯ ﮨﯿﮟ۔‬
‫ﻣﻨﺎﻓﻊ ﮐﯽ وﺻﻮﻟﯽ ﮐﯽ وﺿﺎﺣﺖ‬ ‫)ﺟﺲ ﮐﮯ ﭼﺎرﺟﺰ ﺷﯿﮉول آف ﭼﺎرﺟﺰ ﮐﮯ ﻣﻄﺎﺑﻖ ﻻﮔﻮ ﮨﻮں ﮔﮯ(۔‬
‫ﺧﺮﯾﺪاری ﭘﺮ ﮐﺴﯽ ﻣﻨﺎﻓﻊ ﮐﺎ ﻣﻄﺎﻟﺒﮧ ﻧﮩﯿﮟ ﮐﯿﺎ ﺟﺎﺋﮯ ﮔﺎ ﺟﺐ ﺗﮏ ﮐﮧ ﮨﺮ‬/‫ﮐﺴﯽ ﻧﺌﮯ رﭨﯿﻞ ﮐﯽ ﻟﯿﻦ دﯾﻦ‬ ‫ﮐﺎرڈ ﮐﯽ ﺗﺒﺪﯾﻠﯽ اور ﻣﻨﺴﻮﺧﯽ‬ ‫ﮐﯽ ﴎوس اﺳﺘﻌامل ﮐﺮﺗﮯ ﮨﻮﺋﮯ ﻓﯿﺼﻞ ﺑﯿﻨﮏ ﯾﺎ ﮐﺴﯽ ﺑﮭﯽ ﺑﯿﻨﮏ ﮐﯽ اﻧﭩﺮﻧﯿﭧ ﺑﯿﻨﮑﻨﮓ ﯾﺎ‬1Bill ‫( آپ‬7)
‫ﺑﻠﻨﮓ ﺳﺎﺋﯿﮑﻞ ﮐﯽ ﻣﻄﻠﻮﺑﮧ ﺗﺎرﯾﺦ ﺗﮏ ﮐﻞ ﻣﻄﻠﻮﺑﮧ اداﺋﯿﮕﯽ ﻣﮑﻤﻞ ﻃﻮر ﭘﺮ ﮐﺮدی ﮔﺌﯽ ﮨﻮ اور ﭘﭽﮭﻠﮯ‬ ‫ اﺻﻞ‬،‫ﭘﺮاﻧﮯ ﺧﺮاب ﺷﺪہ ﮐﺎرڈ ﮐﻮ دو ﺣﺼﻮں ﻣﯿﮟ ﮐﺮﮐﮯ واﭘﺲ ﮐﺮﻧﮯ ﮐﮯ ﻋﻼوہ‬،‫ﺧﺮاب ﮐﺎرڈ ﮐﯽ ﺗﺒﺪﯾﻠﯽ ﮐﮯ ﻟﯿﮯ‬ ‫ﻣﻮﺑﺎﺋﻞ اﯾﭙﻠﯿﮑﯿﺸﻦ ﮐﮯ ذرﯾﻌﮧ ﺑﮭﯽ اﭘﻨﺎ ﺑﻞ ادا ﮐﺮﺳﮑﺘﮯ ﮨﯿﮟ۔‬
‫ﻣﮩﯿﻨﻮں ﮐﮯ ﺑﻘﺎﯾﺎ ﺟﺎت ﮐﻮ ﻧﺌﮯ ﺣﺴﺎب ﻣﯿﮟ ﻧﮧ ڈاﻻ ﮔﯿﺎ ﮨﻮ۔‬ ‫ﮐﺎرڈ ﮨﻮﻟﮉر ﮐﯽ ﻃﺮف ﺳﮯ اﯾﮏ ﺗﺤﺮﯾﺮی درﺧﻮاﺳﺖ ﻟﮑﮭﻨﺎ ﻻزﻣﯽ ﮨﮯ۔اس ﺑﺎت ﮐﺎ اﭼﮭﯽ ﻃﺮح ﯾﻘﯿﻦ ﮐﺮﻟﯿﮟ ﮐﮧ‬
‫ آپ ﺳﮯ ﯾﮧ درﺧﻮاﺳﺖ ﮐﯽ ﺟﺎﺗﯽ‬،‫ﮐﺎرڈ ﮐﯽ ﭼﭗ ﺧﺮاب ﮨﻮﭼﮑﯽ ﮨﮯ۔ ﮐﺎرڈ ﮐﻮ ﻣﻨﺴﻮخ ﮐﺮواﻧﮯ ﮐﯽ ﺻﻮرت ﻣﯿﮟ‬ ‫اداﺋﯿﮕﯽ ﮐﮯ اﺧﺘﯿﺎرات‬
‫ﺑﯿﻠﻨﺲ ﭨﺮاﻧﺴﻔﺮ‬/‫رﻗﻢ ﻧﮑﻠﻮاﻧﺎ‬/‫ﺧﺮﯾﺪاری‬/‫رﭨﯿﻞ ﻟﯿﻦ دﯾﻦ‬ ‫ﭘﮭﺮ اس ﮐﺎرڈ ﮐﻮ‬،‫ﮨﮯ ﮐﮧ آپ ﮐﺎرڈ ﮐﻮ دوﺣﺼﻮں ﻣﯿﮟ اس ﻃﺮح ﮐﺎﭨﯿﮟ ﮐﮧ ﭼﭗ ﺑﮭﯽ ﮐﭧ ﮐﺮ ﺑﮯ ﮐﺎر ﮨﻮﺟﺎﺋﮯ‬ ‫آپ اﭘﻨﮯ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﮐﺎرڈ ﮐﮯ ﮔﻮﺷﻮارہ ﭘﺮ درج ﺷﺪہ ﮐﻢ از ﮐﻢ اداﺋﯿﮕﯽ اور ﮐﻞ ﻣﻄﻠﻮﺑﮧ رﻗﻢ ﮐﮯ‬
‫ﭘﺮاڈﮐﭧ ﮐﯽ ﺗﻔﺼﯿﻼت‬ ‫اﯾﮏ ﺗﺤﺮﯾﺮی ﮐﺎرڈ ﮐﯽ ﻣﻨﺴﻮﺧﯽ ﮐﯽ درﺧﻮاﺳﺖ ﮐﮯ ﺳﺎﺗﮫ ﺑﮭﯿﺠﯿﮟ ﯾﺎ آپ ﻓﯿﺼﻞ ﺑﯿﻨﮏ ﮐﮯ راﺑﻄﮧ ﺳﯿﻨﭩﺮ ﭘﺮ‬ ‫ اﻟﺒﺘﮧ ﺷﯿﮉول آف ﭼﺎرﺟﺰ ﮐﮯ ﻣﻄﺎﺑﻖ ﻣﺴﺎوﻣﮧ ﮐﯽ ﻗﯿﻤﺖ ﮐﯽ اداﺋﯿﮕﯽ‬،‫درﻣﯿﺎن ﮐﻮﺋﯽ ﺑﮭﯽ رﻗﻢ ادا ﮐﺮﺳﮑﺘﮯ ﮨﯿﮟ‬
‫ﻗﺴﻄﻮں ﭘﺮ ﺑﮑﻨﮓ‬ ‫ﺑﺬرﯾﻌﮧ ﻓﻮن ﻣﻨﺴﻮﺧﯽ ﮐﯽ درﺧﻮاﺳﺖ ﮐﺮﺳﮑﺘﮯ ﮨﯿﮟ۔‬ ‫ ﯾﻮم ﻗﺒﻞ)ﺟﯿﺴﺎ ﺑﮭﯽ‬7 ‫ ﯾﺎ‬3 ‫ﺳﮯ ﺑﭽﻨﮯ ﮐﮯ ﻟﺌﮯ آپ ﮐﻮ ﮐﻢ از ﮐﻢ ﻣﻄﻠﻮﺑﮧ اداﺋﯿﮕﯽ ﮐﯽ رﻗﻢ ﻣﻘﺮرہ ﺗﺎرﯾﺦ ﺳﮯ‬
‫ﻻﮔﻮﮨﻮ(ﻻزﻣﺎًﺟﻤﻊ ﮐﺮاﻧﯽ ﮨﻮﮔﯽ۔اﮔﺮ آپ ﻧﮯ ﮐﻮﺋﯽ اﻧﺴﭩﺎﳌﻨﭧ ﭘﻼن ﺑﮏ ﮐﺮواﯾﺎ ﮨﮯ ﺗﻮ آپ ﮐﯽ ﺑﻘﯿﮧ ﮐﯽ رﻗﻢ" ﮐﻞ‬
(‫ﻟﯿﻦ دن ﮐﯽ ﺗﺎرﯾﺦ)ﺟﺒﮑﮧ ﻣﺪت ﻣﯿﻌﺎد ﮐﮯ اﻧﺪر ﻣﮑﻤﻞ اداﺋﯿﮕﯽ ﻧﮧ ﮐﯽ ﮔﺌﯽ ﮨﻮ‬ ‫ﮨﻢ ﺳﮯ راﺑﻄﮯ ﮐﮯ ﻟﯿﮯ‬ ‫ﻣﻄﻠﻮﺑﮧ اداﺋﯿﮕﯽ " ﻣﯿﮟ ﺷﺎﻣﻞ ﻧﮩﯿﮟ ﮨﻮﮔﯽ اور اس ﮐﻮ آپ ﮐﮯ ﮔﻮﺷﻮارہ ﻣﯿﮟ ﻋﻠﯿﺤﺪہ ﺳﮯ ﻇﺎﮨﺮ ﮐﯿﺎ ﺟﺎﺋﮯ ﮔﺎ۔‬
‫اﺑﺘﺪاء‬ ‫اﮔﺮ آپ ﮐﻮ ﮐﺴﯽ ﻣﺪد ﯾﺎ ﻣﻌﻠﻮﻣﺎت ﮐﯽ ﴐورت ﮨﻮ ﯾﺎ ﮐﻮﺋﯽ اور ﺷﮑﺎﯾﺖ ﮨﻮ ﺗﻮ ﺑﺮاہ ﮐﺮم ﮨامرے راﺑﻄﮧ ﺳﯿﻨﭩﺮ‬
‫اﻗﺴﺎط ﮐﯽ درﺧﻮاﺳﺖ ﮐﯽ اﮔﻠﯽ ﺑﻠﻨﮓ ﺳﺎﺋﯿﮑﻞ ﺳﮯ‬ (‫ﻣﺴﺎوﻣﮧ ﮐﯽ اداﺋﯿﮕﯽ)ﺗﺎﺧﯿﺮ ﺳﮯ اداﺋﯿﮕﯽ ﮐﯽ ﺻﻮرت ﻣﯿﮟ‬
:‫ ﭘﺮ راﺑﻄﮧ ﮐﺮﯾﮟ ﯾﺎ درج ذﯾﻞ ﭘﺘﮯ ﭘﺮ ای ﻣﯿﻞ ﮐﺮﯾﮟ۔ ای ﻣﯿﻞ‬021 111 06 06 06 ‫ﺳﮯ اس منﱪ‬
‫ﻣﮑﻤﻞ اداﺋﯿﮕﯽ ﺗﮏ‬ customercomplaint@faysalbank.com ‫اداﺋﯿﮕﯽ ﻣﯿﮟ ﺗﺎﺧﯿﺮ ﮐﯽ ﺻﻮرت ﻣﯿﮟ ﯾﺎ ﻣﻘﺮرہ ﺗﺎرﯾﺦ ﺗﮏ ﮐﻢ از ﮐﻢ اداﺋﯿﮕﯽ ﮐﯽ رﻗﻢ ﺳﮯ ﮐﻢ ادا ﮐﺮﻧﮯ ﮐﯽ‬
‫اﻧﺘﮩﺎء‬ ‫ﺻﻮرت ﻣﯿﮟ ﺑﯿﻨﮏ اﭘﻨﯽ ﺻﻮاﺑﺪﯾﺪ ﮐﮯ ﻣﻄﺎﺑﻖ ﺑﯿﻨﮏ ﮐﮯ ﺷﯿﮉول آف ﭼﺎرﺟﺰ ﮐﮯ ﻣﻄﺎﺑﻖ آپ ﮐﮯ ﮐﺎرڈ ﮐﮯ‬
‫ﻗﺴﻄﻮں ﭘﺮ ﺑﮑﻨﮓ‬ ‫اﻧﻌﺎﻣﯽ ﭘﻮاﺋﻨﭩﺲ‬ ‫ﻣﺎﮨﺎﻧﮧ ﮔﻮﺷﻮارہ ﮐﮯ ذرﯾﻌﮧ آپ ﺳﮯ ﻣﺴﺎوﻣﮧ ﮐﯽ ﻗﯿﻤﺖ ﮐﯽ اداﺋﯿﮕﯽ ﮐﺎ ﻣﻄﺎﻟﺒﮧ ﮐﺮﺳﮑﺘﺎ ﮨﮯ۔‬
‫اﻧﻌﺎﻣﯽ ﭘﺮوﮔﺮام اﯾﮏ ﺗﺮﻏﯿﺒﯽ اور ﺣﻮﺻﻠﮧ اﻓﺰاﺋﯽ ﮐﮯ ﻟﯿﮯ آﻓﺮ ﮐﯿﺎ ﮔﯿﺎ ﮨﮯ ﺟﻮ ﴏف اﺻﻞ ﮐﺮﯾﮉٹ ﮐﺎرڈﻣﻤﱪ ﮐﮯ‬
‫ﻣﻨﺎﻓﻊ ﮐﺎ ﺣﺴﺎب وﮐﺘﺎب‬ ‫(ﺑﻄﻮر اﻧﺘﺨﺎب( دﯾﮯ ﺟﺎﺋﯿﮟ ﮔﮯ۔‬eternal points ‫ اور‬Smile points ‫ﻟﯿﮯ دﺳﺘﯿﺎب ﮨﮯ اور رﭨﯿﻞ اﺧﺮاﺟﺎت ﭘﺮ‬ ‫ﻧﻘﺪ رﻗﻢ ﻧﮑﻠﻮاﻧﺎ‬
‫آپ ﮐﮯ ﺑﻘﺎﯾﺎ ﺟﺎت ﭘﺮ ﺑﯿﻨﮏ ﭼﺎرﺟﺰ ﮐﮯ ﺷﯿﮉول ﮐﮯ ﻣﻄﺎﺑﻖ ﴍح ﻣﻨﺎﻓﻊ ﻻﮔﻮ ﮨﻮﮔﯽ۔ ﻣﺜﺎل ﮐﮯ ﻃﻮر ﭘﺮ اﮔﺮ‬ ‫اﮔﺮ اﭨﮭﺎرہ ﻣﮩﯿﻨﻮں ﻣﯿﮟ ان متﺎم ﭘﻮاﺋﻨﭩﺲ ﮐﻮ اﺳﺘﻌامل ﻧﮩﯿﮟ ﮐﯿﺎ ﮔﯿﺎ‬:‫ ﮐﮯ اﺳﺘﻌامل ﮐﯽ آﺧﺮی ﺣﺪ‬Smile Points ‫ﮐﺎرڈ ﻣﻤﱪﮐﺎرڈ ﮐﻮ ﺑﯿﻨﮏ ﮐﯽ ﻃﺮف ﺳﮯ وﻗﺘﺎًﻓﻮﻗﺘﺎً ﻃﮯ ﮐﯽ ﮔﺌﯽ ﺣﺪ ﺗﮏ ﻧﻘﺪ رﻗﻢ ﻧﮑﻠﻮاﻧﮯ ﮐﮯ ﻟﺌﮯ ﺑﮭﯽ اﺳﺘﻌامل۔‬
‫ﺟﻨﻮری ﮐﻮ آپ ﮐﺎ ﮔﻮﺷﻮارہ ﺑﻨﺎﯾﺎ‬20 ‫ﻧﻘﺪ ﭨﺮاﻧﺰﯾﮑﺸﻦ ﮐﺮﺗﮯ ﮨﯿﮟ اور‬/‫ﮐﯽ رﭨﯿﻞ‬PKR 15000 ‫ ﺟﻨﻮری ﮐﻮ‬10 ‫آپ‬ ‫ﺑﯿﻨﮏ‬،‫ﺣﺎﺻﻞ ﮐﺮدہ متﺎم ﭘﻮاﺋﻨﭧ ﺳﮧ ﻣﺎﮨﯽ ﺑﻨﯿﺎدوں ﭘﺮ‬:Eternal Points‫ﮨﻮﺟﺎﺋﯿﮟ ﮔﮯ۔‬expire‫ﺗﻮ ﯾﮧ متﺎم ﭘﻮاﺋﻨﭩﺲ‬
‫ﻓﺮوری ﮐﮯ ﮔﻮﺷﻮارہ ﻣﯿﮟ آپ‬20 ‫ﮐﯽ ﮐﻢ از ﮐﻢ اداﺋﯿﮕﯽ ﮐﺮﺗﮯ ﮨﯿﮟ ﺗﻮ‬PKR 750 ‫ ﻓﺮوری ﮐﻮ‬7 ‫ﺟﺎﺗﺎ ﮨﮯ اور آپ‬ ‫ﮐﯽ اﭘﻨﯽ ﺻﻮاﺑﺪﯾﺪ ﭘﺮ ﮐﺴﯽ ﺑﮭﯽ ﺧﯿﺮاﺗﯽ ادارے ﮐﻮ ﺻﺪﻗﮧ ﯾﺎ ﻋﻄﯿﮧ ﮐﺮدﯾﮯ ﺟﺎﺋﯿﮟ ﮔﮯ۔ﭘﻮاﺋﻨﭩﺲ ﺣﺎﺻﻞ ﮐﺮﻧﮯ‬ ‫دﯾﮕﺮ ﭼﺎرﺟﺰ‬
‫ﮨﻮﮔﺎ۔‬14,938.3‫ﭘﺮ ﻧﻔﻊ ﻋﺎﺋﺪ ﮐﯿﺎ ﺟﺎﺋﮯ ﮔﺎ۔آپ ﮐﺎ ﮐﻞ ﺑﻘﺎﯾﺎ ﺟﺎت‬PKR 688.33 ‫ ﮐﺴﯽ ﺑﮭﯽ وﻗﺖ ﺑﯿﻨﮏ ﭘﺮ ﺗﺒﺪﯾﻠﯽ ﮐﺎ ﺣﻖ‬،‫ﮐﮯ ﻟﯿﮯ درﮐﺎر رﻗﻢ اور ﭘﻮاﺋﻨﭩﺲ ﮐﮯ اﺳﺘﻌامل ﮐﮯ ﻃﺮﯾﻘﮧ ﮐﺎر ﻣﯿﮟ‬ ‫اﭘﻨﮯ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﭘﺮ ﻻﮔﻮ ﮨﻮﻧﮯ واﻟﮯ ﻣﺘﻔﺮق اﺧﺮاﺟﺎت ﮐﯽ ﺗﻔﺼﯿﻞ ﮐﮯ ﻟﺌﮯ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﮐﯽ ﴍاﺋﻂ‬
‫ﮐﺎ ﻣﺤﻔﻮظ رﮐﮭﺘﺎ ﮨﮯ۔‬ ‫وﺿﻮاﺑﻂ اور اﺳﻼﻣﮏ ﺷﯿﮉول آف ﭼﺎرﺟﺰ ﻣﻼﺣﻈﮧ ﻓﺮﻣﺎﺋﯿﮟ)ﺟﻮﮐﮧ ﺑﯿﻨﮏ ﮐﯽ وﯾﺐ ﺳﺎﺋﭧ ﭘﺮ ﺑﮭﯽ دﺳﺘﯿﺎب ﮨﯿﮟ(۔‬
‫ﻣﺴﺎوﻣﮧ)ﺗﻮرق(ﮐﯿﻮﻗﺖ ﻃﮯ ﺷﺪہ ﻧﻔﻊ ﮐﯽ ﴍح اداﺋﯿﮕﯽ ﮐﯽ ﺗﺎرﯾﺦ ﺗﮏ ﯾﮑﺴﺎں رﮨﮯ ﮔﯽ۔ﺗﺎﮨﻢ ﻧﺌﮯ ﺗﻮرق ﮐﮯ‬
‫ﻟﯿﻦ دﯾﻦ ﮐﮯ وﻗﺖ ﯾﺎ ﺗﻮرق ﮐﯽ ﴍح ﻣﯿﮟ اﺿﺎﻓﮧ ﮐﮯ وﻗﺖ ﻣﻨﺎﻓﻊ ﮐﯽ ﴍح ﻣﯿﮟ اﺿﺎﻓﮧ ﮨﻮﺳﮑﺘﺎ ﮨﮯ اور‬ ‫ڈراپ ﺑﺎﮐﺲ ﺑﯿﻨﮑﻨﮓ‬ ‫ﻣﺎﮨﺎﻧﮧ ﮔﻮﺷﻮارہ‬
‫اﯾﺴﯽ ﺻﻮرت ﺳﮯ ﻣﺘﻌﻠﻖ ﮐﺴﭩﻤﺮ ﮐﺎ آﮔﺎہ ﮐﯿﺎ ﺟﺎﺋﯿﮕﺎ۔ﺗﺎﮨﻢ ﺣﺴﺎب ﮐﺘﺎب ﮐﺎ ﻃﺮﯾﻘﮧ ﮐﺎر اﯾﮏ ﮨﯽ رﮨﮯ ﮔﺎ۔‬ ‫ ﺟﻮ آپ ﮐﮯ‬،‫ دن ﻓﺎﺋﺪہ اﭨﮭﺎﺋﯿﮟ‬7 ‫ﮨﻔﺘﮯ ﮐﮯ‬،‫ ﮔﮭﻨﭩﮯ‬24 ‫ﮨامرے ڈراپ ﺑﺎﮐﺲ ﮐﯽ ﺳﮩﻮﻟﺖ ﺳﮯ دن ﮐﮯ‬ ‫آپ ﮐﮯ ﻣﺎﮨﺎﻧﮧ ﮔﻮﺷﻮارہ ﻣﯿﮟ آپ ﮐﯽ ﯾﺎ ﺿﻤﻨﯽ ﮐﺎرڈ ﻣﻤﱪ ﮐﯽ ﺟﺎﻧﺐ ﺳﮯ ﮐﯽ ﮔﺌﯽ ﭨﺮاﻧﺰﯾﮑﺸﻨﺰ ﮐﯽ ﻓﮩﺮﺳﺖ اور‬
‫اﭘﻨﮯ ﺷﮩﺮ ﻣﯿﮟ ﻓﯿﺼﻞ ﺑﯿﻨﮏ ﮐﯽ ﻣﻨﺘﺨﺐ ﺷﺎﺧﻮں اور ﮨامرے دور واﻗﻊ اے ﭨﯽ اﯾﻢ ﭘﺮ ﺣﺎﺻﻞ‬ ‫ﮐﯽ ﺗﻔﺼﯿﻞ درج ﮨﻮﮔﯽ۔ اﮔﺮ‬Accrued Profit))‫آپ ﮐﮯ ﮐﺎرڈ ﭘﺮ ﻻﮔﻮ ﮨﻮﻧﮯ واﻟﯽ ﻓﯿﺲ ﯾﺎ ﺷامر ﮐﺌﮯ ﮔﺌﮯ ﻣﻨﺎﻓﻊ‬
‫ ﻣﺰﯾﺪ ﺗﻔﺼﯿﻼت اور ﻣﻌﻠﻮﻣﺎت ﮐﮯ ﻟﺌﮯ اﯾﻒ ﺑﯽ اﯾﻞ اﺳﻼﻣﮏ ﻧﻮر ﮐﺎرڈ ﮐﯽ وﯾﻠﮑﻢ ﮔﺎﺋﯿﮉ اور ﴍاﺋﻂ‬:‫وﺿﺎﺣﺖ‬ ‫ﮨﮯ۔ﮨامرے ڈراپ ﺑﺎﮐﺲ ﺑﺎﻟﮑﻞ ﻣﻔﺖ اور ﻣﺤﻔﻮظ ﭼﯿﮏ ڈﯾﻠﯿﻮری ﮐﯽ ﺳﮩﻮﻟﺖ ﭘﯿﺶ ﮐﺮﺗﮯ ﮨﯿﮟ۔ﻣﮑﻤﻞ‬ ‫دن ﮐﮯ اﻧﺪر ﮔﻮﺷﻮارہ ﻣﻮﺻﻮل ﻧﮧ ﮨﻮ ﺗﻮ ﮨامرے راﺑﻄﮧ ﻣﺮﮐﺰ ﺳﮯ راﺑﻄﮧ‬14 ‫آپ ﮐﻮ ﮔﻮﺷﻮارہ ﮐﯽ ﺗﺎرﯾﺦ ﺳﮯ‬
‫وﺿﻮاﺑﻂ ﮐﻮ رﺟﻮع ﮐﺮﯾﮟ۔ ﻓﯿﺼﻞ ﺑﯿﻨﮏ ﮐﺴﯽ ﺑﮭﯽ وﻗﺖ ﻣﺬﮐﻮرہ ﺑﺎﻻﭼﺎرﺟﺰ ﻣﯿﮟ ﺗﺒﺪﯾﻠﯽ ﮐﺎ ﺣﻖ رﮐﮭﺘﺎ ﮨﮯ۔‬ ‫ ﭘﺮ راﺑﻄﮧ ﮐﺮﯾﮟ۔‬06 06 06 111 021‫ﻓﮩﺮﺳﺖ ﮐﮯ ﻟﯿﮯ ﺑﺮاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ ﮨامرے راﺑﻄﮧ ﺳﯿﻨﭩﺮ ﺳﮯ اس منﱪ‬ ‫ﮐﯿﺠﺌﮯ اور ﭼﯿﮏ ﺳﮯ اداﺋﯿﮕﯽ ﮐﯽ ﺻﻮرت ﻣﺴﺎوی ﮐﯽ ﻗﯿﻤﺖ ﯾﺎ ﺷامر ﮐﺌﮯ ﮔﺌﮯ ﻣﻨﺎﻓﻊ ﮐﯽ اداﺋﯿﮕﯽ ﺳﮯ‬
eCIB Reporting ‫ﯾﻮم ﭘﮩﻠﮯ)ﺟﯿﺴﺎ ﺑﮭﯽ ﻻﮔﻮ ﮨﻮ( اداﺋﯿﮕﯽ ﮐﺮدﯾﺠﺌﮯ۔اﻟﺒﺘﮧ ﻓﯿﺼﻞ ﺑﯿﻨﮏ‬7 ‫ ﯾﺎ‬3 ‫ﺑﭽﻨﮯ ﮐﮯ ﻟﺌﮯ ﻣﻘﺮرہ ﺗﺎرﯾﺦ ﺳﮯ‬
‫ڈﯾﻔﺎﻟﭧ ﮐﺮﻧﮯ واﻟﮯ ﺻﺎرﻓﯿﻦ ﺳﮯ‬،‫اﺳﭩﯿﭧ ﺑﯿﻨﮏ آف ﭘﺎﮐﺴﺘﺎن ﮐﺎ اﻟﯿﮑﭩﺮوﻧﮏ ﮐﺮﯾﮉٹ اﻧﻔﺎرﻣﯿﺸﻦ ﺑﯿﻮرو‬ ‫ﻣﺎﮨﺎﻧﮧ ﮔﻮﺷﻮارہ ﮐﯽ وﺻﻮﻟﯽ ﻣﯿﮟ ﺗﺎﺧﯿﺮ ﮐﯽ وﺟﮧ ﺳﮯ ﮐﺎرڈ ﻣﻤﱪ ﮐﻮ ﮨﻮﻧﮯ واﻟﮯ ﮐﺴﯽ ﺑﮭﯽ ﻗﺴﻢ ﮐﮯ ﻧﻘﺼﺎن ﮐﺎ‬
‫متﺎم ﺑﯿﻨﮑﻮں اور ﻓﺎﺋﻨﺎﻧﺸﻞ اﻧﺴﭩﯿﻮﭨﯿﻮﺷﻦ ﺳﮯ ﮨﺮ ﻗﺴﻢ ﮐﯽ‬،‫ﻗﻄﻊ ﻧﻈﺮ ﺳﮩﻮﻟﯿﺎت ﯾﺎ ﻗﺮض ﮐﯽ رﻗﻢ ﮐﮯ‬،‫ﻣﺘﻌﻠﻖ‬ ‫ذﻣﮧ دار ﻧﮧ ﮨﻮﮔﺎ۔‬
‫ﺳﮩﻮﻟﯿﺎت ﯾﺎ ﻗﺮﺿﻮں ﺳﮯ ﻣﺘﻌﻠﻖ اﺳﭩﯿﭧ ﺑﯿﻨﮏ آف ﭘﺎﮐﺴﺘﺎن ﮐﻮ رﭘﻮرٹ دﯾﻨﮯ ﮐﺎ ﻣﻄﺎﻟﺒﮧ ﮐﺮﺗﺎ ﮨﮯ۔ ﺳﮩﻮﻟﯿﺎت‬ ‫ﻏﯿﺮ ﻣﻠﮑﯽ اﯾﱤ ﻻﺋﻨﺰ ﮐﮯ ﭨﮑﭧ‬
‫ﯾﺎ ﻗﺮض ﮐﮯ ﻋﻮض ﮐﺴﯽ ﺑﮭﯽ ﻗﺴﻢ ﮐﺎ ڈﯾﻔﺎﻟﭧ ﯾﺎ ﺑﺎﻗﺎﻋﺪﮔﯽ ﺳﮯ اداﺋﯿﮕﯽ ﻣﯿﮟ ﺗﺎﺧﯿﺮ ﺻﺎرف ﮐﯽ ﺳﺎﮐﮫ‬ ‫اﮔﺮ آپ اﭘﻨﮯ ﻓﯿﺼﻞ اﺳﻼﻣﯽ ﻧﻮر ﮐﺎرڈ ﮐﮯ ذرﯾﻌﮧ ﮐﺴﯽ ﻏﯿﺮ ﻣﻠﮑﯽ اﯾﱤ ﻻﺋﻦ ﮐﻮ اداﺋﯿﮕﯽ ﮐﺮﺗﮯ ﮨﯿﮟ ﺗﻮ آپ ﮐﮯ‬
‫ﮐﻮ ﻣﺘﺎﺛﺮ ﮐﺮﺳﮑﺘﯽ ﮨﮯ اور آپ ﻣﺰﯾﺪ ﻣﺎﻟﯽ ﺳﮩﻮﻟﯿﺎت ﺣﺎﺻﻞ ﮐﺮﻧﮯ ﺳﮯ ﺑﯿﻨﮑﺎری ﻧﻈﺎم ﺳﮯ ﻧﺎاﮨﻞ ﻗﺮاردﯾﮯ‬ ‫ﮔﻮﺷﻮارہ ﻣﯿﮟ اداﺋﯿﮕﯽ ﮐﮯ ﻟﺌﮯ ﻇﺎﮨﺮ ﮐﯽ ﮔﺌﯽ رﻗﻢ اس رﻗﻢ ﺳﮯ ﻣﺨﺘﻠﻒ ﮨﻮﺳﮑﺘﯽ ﮨﮯ ﺟﺲ ﮐﯽ رﺳﯿﺪ ﭘﺮ آپ‬

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