NAME: Salma Parvin

Roll No: 19403321053

Registration No: 211941303310042 OF 2021-22

Stream: BBA in Hospital Management

Semester: 5th Sem

Paper Name: Support & Utility System-II

Paper Code: BHM – 502

College Name: IMS

Topic: Function of Pharmacy department & Flow chart of dietary department

 Functions of Pharmacy department
The pharmacy department within a healthcare organization is a critical component of
patient care, responsible for a wide range of functions related to medications and
pharmaceuticals. These functions are essential for ensuring the safe and effective
use of medications, optimizing patient outcomes, and supporting the overall
healthcare team. Here's an elaborate discussion of the functions of the pharmacy
department:

Medication Dispensing:
Prescription Processing: The pharmacy department receives and reviews
prescriptions from healthcare providers. Pharmacists and pharmacy technicians
ensure that the prescriptions are accurate, legal, and complete.

Medication Preparation: Pharmacists and pharmacy technicians accurately

measure, compound, and dispense medications in various forms, including tablets,
capsules, liquids, and injectables.

Labelling and Packaging: Medications are labelled with essential information such
as dosing instructions, warnings, and expiration dates. They are then packaged
appropriately for patient use.

Medication Review and Verification:

Drug Interactions: Pharmacists assess prescriptions for potential drug
interactions, allergies, and contraindications to prevent adverse reactions. They use
advanced software and their expertise to identify potential risks.

Dosing Review: Pharmacists ensure that prescribed doses are safe and
appropriate for the patient's age, weight, condition, and other factors.

Therapeutic Monitoring: Pharmacists may establish monitoring parameters for

certain medications to evaluate their effectiveness and safety.

Medication Education and Counselling:

Patient Counselling: Pharmacists provide patients with valuable information on
medication usage, potential side effects, proper administration techniques, and
adherence strategies.

Health Promotion: They educate patients on the importance of medication

adherence, lifestyle modifications, and overall health and wellness to complement
medication therapy.
Inventory Management:
Medication Procurement: The pharmacy department is responsible for
purchasing, receiving, and storing medications and pharmaceutical supplies. They
ensure a constant supply of essential medications.

Inventory Control: Pharmacists and pharmacy technicians monitor medication

stock levels, manage expiration dates, and ensure medications are readily available
when needed. They also manage drug recalls.

Budgeting: Pharmacy staff may assist in managing the pharmacy budget,

optimizing cost-effectiveness while maintaining high-quality patient care.

Pharmacy Compounding:
Customized Medications: In certain cases, the pharmacy department compounds
specialized medications, such as paediatric formulations or intravenous preparations,
tailored to individual patient needs.

Sterile Compounding: They prepare sterile medications for procedures and

infusions while adhering to strict aseptic techniques.

Medication Safety:
Error Prevention: Pharmacy professionals implement safety measures such as
double-checking high-risk medications and utilizing technology like barcode scanning
to reduce medication errors.

Adverse Event Reporting: They monitor and report adverse drug events (ADEs)
to improve patient safety and healthcare quality.

Clinical Services:
Medication Therapy Management (MTM): Pharmacists collaborate with
healthcare teams to optimize medication therapy for patients with complex medical
conditions, ensuring that medications achieve desired outcomes.

Anticoagulation Management: Some pharmacy departments manage

anticoagulation clinics, monitoring patients on blood-thinning medications like
warfarin.

Immunizations: Pharmacists may administer vaccinations and immunizations,

contributing to public health efforts by increasing immunization rates.
Research and Development:
Drug Information: Pharmacists provide healthcare professionals with up-to-date
drug information, including clinical trials, new drug approvals, and emerging
treatment options.

Pharmaceutical Research: Some pharmacy departments engage in research to

develop innovative medications, improve drug formulations, or explore new
treatment modalities.

Regulatory Compliance:
Accreditation and Licensure: Pharmacy departments ensure compliance with
state and federal regulations, maintaining necessary licenses and certifications.

Quality Assurance: They implement quality assurance programs to meet

accreditation standards and maintain the highest level of care.

Emergency Response:
Disaster Preparedness: Pharmacists play a role in disaster planning, ensuring a
continuous supply of essential medications during emergencies.

Drug Shortage Management: They manage drug shortages by identifying

suitable alternatives and implementing conservation strategies.

The pharmacy department's functions are pivotal for promoting patient safety,
improving health outcomes, and supporting the overall healthcare team in delivering
quality care. Pharmacies are dynamic environments that continually adapt to
advancements in pharmaceutical science and changes in healthcare practices to
better serve patients and their communities.
 FLOW CHART OF A DIETARY DEPARTMENT

Start

Receive Patient
Admission

Asses dietary needs

NO Is the YES
patient on a Assign special diet
Assign normal diet
special diet?

Prepare diet plan

Review diet plan with Coordinate with

patient kitchen staff

Monitor patient’s Deliver meals to Prepare meals

dietary compliance patients

Record and update Receive patient

patient dietary discharge END
information