Convotherm Oes 6.10 y 20.20 Service Handbook

Service Handbook OEB/OES/OGB/OGS
CONVOTHERM
Elektrogeräte GmbH
Service Documents OEB / OES

OGB / OGS
Service Folder No.:
(English)
Name:
Specifications are subject to change without notice.
AS/11-2011 0_00e_Cover sheet_b.doc

Page 1 / 1
Service handbook P3
Contents Service Documents
1. Service handbook +3 Serie &

Installation handbook
2. Service handbook mini World &

Installation handbook min World
3. Service documents extraction hood

(info on the enclosed DVD)
4. Service documents HACCP & ConvoControl

(info on the enclosed DVD)
5. Service documents AR & ConvoHold

(Info on the enclosed DVD)
6. Accessoires
7. Service Updates (info on the enclosed DVD)
8. Spare part lists (info on the enclosed DVD)
9. CONVOTHERM Service handling & contacts
10. CONVOTHERM Servicetraining
11. Wiring diagram (info on the enclosed DVD)
12. Current news (info on the enclosed DVD)
AS / 07.11.2011 0_01en_Inhaltsverzeichnis +3_a
Seite 1 / 1
Acknowledgement
Please fill out legibly and return to CONVOTHERM Customer Service Department.
CONVOTHERM Elektrogeräte GmbH

- Service – Department -
Talstraße 35
82436 Untereglfing
Germany
Fax +49 8847 414
We hereby acknowledge receipt of a CONVOTHERM Service-Folder

and confirm that we have taken note of the below mentioned copyright.
Copyright
We reserve all rights relating to this technical document.

This document may not be reproduced or made available to a third
party without our prior consent and it must not be misused otherwise
by the recipient or a third party (DIN 34).
Service Folder Nr.

Name:
Company name:
Street:
Town
Country:
E-Mail
Trainings date:
Service Trainer:
__________________ __________________________
date stamp / signature
i
This service folder is subject to change notifications!
New information will be sent to the above address.
AS/11-2011 0_001e_Acknowledgement_b
Page 1 / 1
Table of Contents
1. Installation Handbook
2. Unit Information OEB/OES/OGB/OGS

2.1 Control Panels OEB/OES/OGB/OGS
2.2 The closed system automatic steam and heat circulation
2.3 Basic settings (parallel to cooking programmes)
2.3.1a Standby mode for units with steam generator
2.3.1b Standby mode for units with direct injection
2.3.2 Outgoing water cooling
2.3.3 Demoisturizing in a Closed System (Crisp & Tasty)
2.3.4 Steam generator draining and rinsing
2.3.5 Automatic Cleaning (optional)
2.3.6 Water Flow plan
2.4 Safety settings (parallel to cooking programmes)

2.4.1 Door safety switch and Motor break
2.4.2 Electronic safety switches
2.4.3 Electrical safety switches
2.5 Functioning of the cooking programmes

2.5.1 Steaming at 100°C
2.5.2 Steaming under 100°C
2.5.3 Superheated Steam and Steaming over 100°C
2.5.4 Convection
2.5.5 Regeneration
2.5.6 Delta-T cooking
2.5.7 Cook & Hold
2.5.8a Overview Chart: Processes and probes in units with steam generator
2.5.8b Overview Chart: Processes and Probes in units with direct injection
2.6 Gas technology
AS/11-2011 0_01e_Table of Contents_d
Page 1 / 4
3. Electronics Information OEB/OES/OGB/OGS

3.1 Customer Service — Service Programme
3.2 Error Codes
3.3 Emergency programme
3.5 Connection scheme of Control module and Gas module
4. Cleaning / Maintenance
4.1 Time table for necessary cleaning intervals
4.2 Automatic flushing of the steam generator on units with steam
generator
4.3 Cleaning the Unit
4.3.1 Cleaning the oven
4.3.2 Half-automatic oven cleaning
4.3.3 Automatic Cleaning System CONVOClean system (Option)
4.3.4 Further cleaning measures
4.4 CONVOTHERM Descaling

4.4.1 Oven descaling in units with direct injection (OES / OGS)
4.4.2 Steam generator cleaning and descaling (nur bei OEB und OGB)
4.4.3 Unit parts descaling
4.6 Yearly Maintenance recommendations

4.6.1 Installation Check
4.6.2 Cleaning the combination oven steamer
4.6.3 Checking the electrical parts
4.6.4 Check and Visual check
4.6.5 Check the gas technical parts
4.7 Installation Checklist
Page 2 / 4
5. Trouble shooting List and Error Codes Electronic

5.1 Error Codes
5.2 General
5.3 Steam Generator
5.4 Condenser
5.5 Motor
5.6 Electronic
5.7 Safety temperature probe Convection heating (B7)
5.8 Error diagnosis with help of the LEDs on the Controls
(module self-checking)
6. Service Instructions
6.1 Electronic Control Board installation
6.1.1 Operation module (BM) replacement
6.1.2 Control Module (SM) replacement
6.1.3 Arrangement module replacement
6.1.4 Gas module (GM) removal
6.1.5 Description of the LEDs on the Controls (module self-checking)
6.2 Updating the Control and Operation module - Software

6.4 Steam Generator drain pump (only OEB and OGB)
6.5 Probe positions / Probe assembly and replacing
6.5.1 Safety thermostat above unit ceiling on table units
6.5.2 Safety thermostat behind the motor fastening on standing units
6.5.3 Probe with stuffing box assembly B10 (CTC)
6.5.4 Safety thermostat probe N8 on flange immersion heater
6.5.5 Double safety thermostats B8 and B7.2 in gas units with blower burner
6.5.6 Screw in probes B3, B4, B5 and oven probe B6
6.6 Water Level probe
6.7 Steam Generator-Immersion heater replacement (only OEB)
6.8 Motor / Fan Wheel installation and removal
6.9 Pressure Switch Cleaning System - Trouble Shooting
Page 3 / 4
6.10 Dummy operation for P3 – units

6.11 Condenser removal and installation
6.12 Door latch / Door contact switch removal and installation
6.13 Using the water analysis unit Article No.: 3019007
6.15 Sealing the Corners on the Door Gasket Frame
6.17 Inner and outer door replacement
6.20 Drip tray for overflow protection
6.21 Convection Heater removal and replacement
6.22 Removing and replacing the Convection heat exchanger
6.23 Removing and replacing the burners
6.25 Readjusting the Gas valves
6.26 Changing the gas type
6.30 Disappearing Door Replacement / Adjustment /
Spare Part Replacement
Page 4 / 4
In this Service Handbook, the following pictures and depictions are used as important
safety advice for the installer and to a certain extent for the user. The safety advice and
especially the warnings are to be absolutely observed and followed.
Bold print indicates important safety advice.
Attention: indicates danger to people, unit

parts or possible damage to functions.
Attention: Danger of explosion
Attention: Dangerous voltage
Attention Danger of burning: Danger due to hot surfaces

or mediums i.e. steam.
Attention: Observe loading height
Advice to be passed on to the user!
Pictures indicating for electric units
Pictures indicating for gas units
Pictures indicating for units with steam generator
Pictures indicating for units with Direct injection
AS/11-2011 0_02e_Depictions_b
Page 1 / 2
Instructions
Advice
i Information
Check
Special tool
Tips and Tricks
Cross reference
AS/11-2011 0_02e_Depictions_b
Page 2 / 2
 CONVOTHERM Telephone numbers
Telephone (Main): (+49) (0) 8847 - 67 0

Fax: (+49) (0) 8847 - 414
- 67 191
Sales Domestic:
CONVOTHERM Elektrogeräte (+49) (0) 8847 - 67 0

Talstr. 35
82436 Eglfing
e – mail info@convotherm.de
Sales Export: (+49) (0) 8847 - 67-0
e - mail order@convotherm.de
User Hotline
Hotline (daily 8 – 20 o’clock) (+49) (0) 8847 - 67-899
e – mail chefshotline@convotherm.de
awb@convotherm.de
Customer Service
Service Hotline (office) (+49) (0) 8847 - 67- 541
Service Hotline (weekends) (+49) (0) 175 - 405 41 09
e – mail service@convotherm.de
Internet www.convotherm.com
AS/11-2011 0_03e_Telephone numbers_c
Page 1 / 1
Safety Advice
Improper positioning, installation, setting, training, service or maintenance, as well as changes

on the unit can cause injuries that could lead to death of the installer or operator and also lead
to damage on the unit.
Please note that any improper performance regarding the above, invalidates the guarantee.
Before looking for an error or performing maintenance or repair work on the unit, thoroughly and
carefully read through the Safety Advice and the appropriate Service Instructions. Observe also
the relevant Safety Advice in the Installation Handbook and the User Manual. Both are included
in the unit shipment. Check with your Customers.
Hazardous
Attention - Danger of explosion when gas odor is present

 Immediately shut off the gas supply
 Ventilate the room thoroughly
 Avoid sparks (this means the operation of switches, telephones or contact with
electric switching elements ) or open flames.
 Inform the gas supplier and/or the fire department (external telephone).
Attention - Electric shock

 The combination oven steamer main power supply must be shut off before
opening the side panel and performing maintenance or repair work (only by a
certified electrician) !
 An all-pole isolation switch with a minimum contact opening of 3mm must be
located close to the unit - on site in order to switch off the power supply when
outer cleaning is performed, repair or installation work is done and during
longer times that the unit is out of operation.
Danger of injury
Attention - Danger of scalding or burning:

 Maintenance and repair work should only be performed on a cold unit!
 Never spray into a hot oven with the hand shower!
 Allow combination oven steamer to cool down to an oven temperature under
60°C.
General Advice
 Observe all prevailing regulations and standards.
 Only use original spare parts.
AS/11-2011 0_04e_Safety Advice_b
Page 1 / 2
Safety Advice for Service work
Attention – Lifting or sliding unit:

 Avoid damaging the power, water and drainage connections when moving the
unit.
 Make sure that the unit is secured against tilting or slipping while being
moved.
 Observe the weight of the unit:
Electric units Gas units

CONVOTHERM OES / OEB 6.10: 170 kg CONVOTHERM OGS / OGB 6.10: 170 kg
CONVOTHERM OES / OEB 6.20: 220 kg CONVOTHERM OGS / OGB 6.20: 220 kg
CONVOTHERM OES / OEB10.10: 215 kg CONVOTHERM OGS / OGB10.10: 215 kg
CONVOTHERM OES / OEB10.20: 245 kg CONVOTHERM OGS / OGB10.20: 245 kg
CONVOTHERM OES / OEB12.20: 325* kg CONVOTHERM OGS / OGB12.20: 325* kg
* = incl. loading trolley * = incl. loading trolley
Attention – Working in the connection area of the unit:

 Work in the connection area of the unit must be carried out by a qualified
electrician in accordance with the local power supply company regulations as
well as current EU regulations.
 When working in the connection area, the unit main power supply must be
shut off (an all-pole isolation switch with a minimum contact opening of 3mm
must be located close to the unit) Make sure that the unit's power has indeed
been switched off!
 After servicing, a final test, according to the local and current regulations, must
be performed.
Attention – working on the unit's gas system:

 Working on the gas technology in a unit can only be performed by a qualified
installer from an authorized gas supplier.
 Check all connection points outside and inside the unit for sealed tightness
(with a gas detector or leakage spray).
Attention: Do not spray leakage spray on electrical components of the
ignition and flame monitoring devices!
AS/11-2011 0_04e_Safety Advice_b
Page 2 / 2
Shipping Information/ Environmental protection
Dear Customer and interested party,
We are certified in accordance with ISO 9001 (Quality Assurance) and ISO 14001 (Environmental
protection) and we are committed to lowering the effects of environmental waste.
Thereby, there are additional regulations to follow for environmental protection and conservation that go
beyond the essential statutory rules and regulations.
Therefore:
- Only residue-free organic filling material is used.
- Shipping cartons are reused.
- Supplier parts are only used that are packed in environmentally friendly materials.
- Recommended/Applied Cleaning materials are biodegradable.
- Electronic scrap is collected and brought to recycling centers.
- Scrap units are dismantled by a specialized company and recycled.
Commit yourself to environmental protection with us, so that together we can work to avoid waste
in the future.
When shipping to CONVOTHERM use only organic material.
A complete avoidance of waste is not possible.
However, there are advantages to making an effort at reduction, that when done together can make it
financially worth our while.
Responsible and conscientious purchasing is not only applied environmental protection but at the same
time business protection. Take the opportunity to admonish waste.
Your C O N V O T H E R M Service Team
AS/11-2011 0_05e_Shipping information_c

Page 1 / 1
2.1 Control Panels OEB/OES/OGB/OGS

1= ON / OFF
2= Cooking programme ,Steaming
3= Cooking programme ,Superheated

steam
4= Cooking programme ,Convection
5= Cooking programme,
Regeneration
6= Start / Stop
7= Cookbook (Choose recipe)
8= Mr.C
9= Writing / Editing (in Cookbook)
10 = reduced power (Option for

CONVOTHERM OES and OGS)
11 = Burner or heater on
12= reduced fan speed (Option for

13 = Cooking mode
14 = Button lock
15 = Crisp & tasty (Demoisturizing)
16 = Programme protection
17 = Display
18 = Oven temperature
19 = Cooking time
20 = Core temperature (Option for

21 = Page / Scroll left
22 = Page / Scroll right
23 = Setting switch
24 = Press & Go (Pictogram keys)
Cross reference:
Further information on Control panels refer to
User Manual
AS/11-2011 2_01e_Control Panels_b
Page 1 / 1
2.2 The Closed System  automatic steam and heat circulation

Electric unit with steam generator (OEB) Gas unit with steam generator (OGB)
Electric unit with direct injection (OES) Gas unit with direct injection (OGS)
1= Pressure compensation valve 15 = Injection nozzle Condenser cooling

2= Fan 16 = Water inlet Demoisturizing
3= Suction panel 17 = Water inlet Condenser cooling
4= Oven 18 = Water inlet Steam generator filling / Water inlet
5= Convection heater / Convection heat exchanger direct injection
6= Air and Steam circulation 19 = Breather pipe
7= Cover for Demoisturizing insert 20 = Ventilation pipe
8= Oven drain 21 = Water level probe / Direct injection
9= Demoisturizing insert 22 = Steam generator
10 = Condenser 23 = Steam outlet opening
11 = Hydraulic seal in condenser 24 = Fan
12 = Injection nozzle for Demoisturizing 25 = Immersion heating element / Steam generator
13 = Condenser outlet heat exchanger
14 = Condenser over flow 26 = Pump for draining the steam generator
i
Information: Advantages of the original CONVOTHERM CLOSED SYSTEM
 Greater steam and temperature saturation
 More intensive heat transfer
 Shorter cooking times
 Less energy and water consumption
 "Quick steam cooking" pressureless over 100 °C
 Optimum automatic steam regulation specific to product
 No unwanted odors during the cooking process
AS/11-2011 2_02e_The Closed System_b
Page 1 / 1

2.3.1a Standby mode for units with steam generator
i
Information:
After switching on, the steam generator 4 is automatically filled with water and
preheated.
 Solenoid valve Y3 7 opens; water flows through the injection nozzle 10 and
the back flow protection 9 in the steam generator 4.
 The water level rises. When the shorter water level probe is reached (B1 - bl)
2 the solenoid valve closes Y3 7 and the contactors K1, K2 and K3 switch the
steam generator immersion heating element 5 on, as in Gas units the
automatic firing N21 switches the steam generator burner 6 on.
 The opening and closing of the solenoid valve Y3 7 maintains the correct
water level during operation via the water level probe (B1 - bl) 2.
 The water in the steam generator is preheated to 80 - 90 °C.
 The preheating probe B4 3 in the settling chamber 1 monitors the minimum
temperature.
AS/11-2011 2_03_01e_Standby mode_b
Page 1 / 2
Notice:
 The control loop of the cooking programme has priority over the standby mode
of the steam generator. This means, for example, that the convection
programme selected temperature will be attained first, before the steam
generator standby mode temperature is attained.
 When the water level falls below the longer level probe (B1 - rd) 2 within a
short time an error code is triggered.
 The steam generator temperature is regulated by the preheating probe B4 3.
 Only after the oven has reached the standby mode temperature, will the timer
begin running in programmes with steam.
 A safety thermostat monitors the maximum temperature of the heaters and
burners.
Cross reference:
 Service Handbook 6.7 Assembly of the Steam generator and Immersion
heating element.
 Service Handbook 6.6 Water Level Probe
 Service Handbook 5. Trouble shooting and Error Codes Electronic
2.3.1b Standby mode for units with direct injection
Notice:
 Units with direct injection are in standby mode directly after being switched on.
AS/11-2011 2_03_01e_Standby mode_b
Page 2 / 2

2.3.2 Outgoing water cooling
1= Demoisturizing tub 9 = Bypass pipe

2= Oven drain with Condenser connection 10 = Condenser over flow
3= Oven floor 11 = Condenser drain
4= Water inlet Condenser cooling 12 = Cold water injection Condenser
5= Water drainage Door drip tray 13 = Condenser probe B3
6= Bypass probe B5 14 = Condenser
7= Bypass section 15 = Ventilation section
8= Solenoid valve Condenser "cooling" Y1 16 = Electronic controls Control module
17 = Water inlet Demoisturizing
18 = Injection nozzle Demoisturizing
i
Information:
The Condenser probe (B3) 13 monitors the outgoing water temperature in the
condenser. The solenoid valve Y1 8 opens if the temperature rises to
approximately 65 °C . Cold water is injected through the injection nozzle 12 until
the outgoing water has cooled down to an acceptable temperature.
Check:
 Noise, water flowing back out of the drain.
Cross reference:
 Service Handbook 6.11 "Condenser removal and assembly“
AS/11-2011 2_03_02e_Outgoing water cooling_b
Page 1 / 1
2.3 Basic Settings (parallel to cooking programmes)

2.3.3 Demoisturizing in a Closed System (Crisp & Tasty)
1= Oven drain 7 = Demoisturizing tub

2= Oven floor 8 = Control module (SM)
3= Solenoid valve Demoisturizing Y2 9 = Condenser
4= Water inlet Demoisturizing 10 = Condenser over flow
5= Injection nozzle Demoisturizing 11 = Condenser outlet
6= Cover Demoisturizing tub
i
Information:
The oven atmosphere can be demoisturized in the convection and Super Heated
Steam cooking programmes by way of the demoisturizing tub.
The solenoid valve Y2 3 opens and via the demoisturizing nozzle 5 cold water is
sprayed into the demoisturizing tub 7. The cover 6 for the demoisturizing tub
prevents water from spraying into the oven. The injected water flows through the
condenser 9 and out of the unit.
AS/11-2011 2_03_03e_Demoisturizing in a Closed System_b
Page 1 / 2
i
Information – Functioning principle of Demoisturization:
The injection of water creates a cold water ‚curtain‘,
a) on which the oven atmosphere moisture can condensate,
b) then according to the Venturi Prinziple, the moisture from the oven is
suctioned out and re-condensed into water
c) that the cover 6 of the demoisturizing tub 7 cools, so that this additional
steam condensation,
d) additionally cools the condenser 9 water.
i
Information:
Demoisturization is selected in the Mr. C. Menu in 3 steps ( light, middle,
full). In steps "light" and "middle", demoisturization will continue until the
preselected Bypass value is reached. In step "full", demoisturizing runs

continuously. When demoisturizing is activated, the steam generator heating /
steam generator burner remains switched off. The Convectioin heating /
Convection burner is switched on as needed.
The demoisturizing can be saved at the end of the recipe in the cookbook. Thereby
shortly before the cooking programme ends, the released moisture when opening
the door will be reduced and the kitchen atmosphere relieved.
Check:
 Noise, water flowing out of the drain
Cross Reference:
AS/11-2011 2_03_03e_Demoisturizing in a Closed System_b
Page 2 / 2
2.3 Basic settings

2.3.4 Steam generator draining and rinsing
1= Steam generator 8 Water level probe

2= Steam generator heating / heat exchanger 9 Steam generator probe B4
3= Condenser 10 Cooling hose
4= Water inlet Condenser cooling 11 Water inlet Steam generator
5= Condenser probe B3 filling
6= Steam generator draining pump 12 Back flow protection
7= Pump hose 13 Steam exhaust vents
14 Control module (SM)
i
Information:
 If the controls note a date change between the last switching OFF and ON
again or the unit goes into a STOP position after 24 hours of non-stop
operation, the automatic steam generator rinsing is called up. For 10 seconds
on the display a choice lights up as to whether the steam generator rinsing
should be performed or not. If this is not switched from ‚YES‘ to ‚NO‘ within the
10 seconds, the procedure will begin. The steam generator will be drained,
rinsed and then refilled and heated. This process depending on the size of the
unit will last up to 5 minuntes. The unit is then again in standby mode.
AS/11-2011 2_03_04e_Steam generator draining and rinsing_b
Page 1 / 2
Check:
 Noise, Water flowing out of the drain
Notice:
 If the pumping circulation is not performed correctly, the unit will go into error
operation via  Error code E34. Before that, the pump will attempt through
cyclic work (shaking cycles) to correct the cause of the error (to shake the
pump free).
 In order to prevent the drain water temperature that is set in the Service
programme from being exceeded, the steam generator is pumped out in
cycles. Thereby the water will be pumped out to the level of the water level
probe and then afterwards the steam generator will be filled again, until the
steam generator probe B4 the outgoing water temperature setting value on
the controls is registered. Then the steam generator will be completely
emptied.
 When the steam generator is empty, water will be repeatedly injected and
pumped out in order to rinse lime from the steam generator (pendulum
rinsing).
 If when the automatic steam generator rinsing is being performed and water is
coming out of the unit over flow, this means that either the customer provided
drain is blocked or it is too small.
 During the steam generator rinsing process, the condenser cooling process
can also be activated.
Principle outline:
1 = Water level probe

2 = Steam generator
3 = Steam generator probe B4
4 = Pump for steam generator draining
5 = Condenser
6 = Unit drain
7 = Condenser probe B3
8 = Unit over flow
9 = Water inlet Steam generator filling
10 = Ventilation section
11 = Back flow protection with water filling
of steam generator
12 = Steam exhaust vents
Cross reference:
 Service Handbook 5. "Trouble shooting and Error Codes Electronic"
 Service Handbook 4.2 " Automatic flushing of the steam generator"
AS/11-2011 2_03_04e_Steam generator draining and rinsing_b
Page 2 / 2
2.3 Basic Settings
2.3.5 Automatic Cleaning (optional)
1= Suction panel 7 Injection nozzle Cleaner

2= Cleaning pipes 8 Injection nozzle Water
3= Sprinkler Nozzle Water 9 Pumping box (under the unit)
4= Rotor Nozzle Cleaner
5= Water pipes
6= Additional Water pipes (only in X.20-units)
i
Information:
 The time duration of the automatic cleaning is dependent on which cleaning
step is selected and can last anywhere from 41 minutes (Step 1) to~ 2 ½ h
(Step 4+).
 After the automatic cleaning is finished, the buzzer sounds for 10 minutes and
afterwards the unit switches itself off (Stand by-operation).
Check:
 Noise, Water flowing out of drain
AS/11-2011 2_03_05e_Automatic Cleaning_c
Page 1 / 2
i
Information  Automatic Cleaning process:
In automatic cleaning, various processes in the unit are called up/applied. This is
why it is an optimal time to check all operations in the units, as to whether all the
processes are functioning freely.
1. Check: Is the water tap open/water level regulation functioning?
 In units with a steam generator, the steam generator is emptied by the
steam generator pump until the lowest water level probe is reached and then
refilled.
 In units with direct injection, the solenoid valve Y4 is opened and the
pressure switch S1 checks if water pressure exists.
2. Drying and demoisturizing oven ( In Gas units, this step takes longer than
in electric units, because the heat exchanger pipes must be cooled before the
cleaner can be injected).
3. Cleaner injection.
4. Working time with changing fan directions (for optimal distribution of cleaner)
and various Stop phases ( In units with steam generator an additional 10
min. Steaming at 100°C).
5. Short water blasts from the cleaning system water nozzles.
6. Flushing cleaner: Water from the water nozzles flushes the cleaner thoroughly
and intensively from the oven. During this phase, the cleaner pipes and
nozzles are rinsed clean with CONVOCare (neutralized).
7. Steam generator flushing and condenser flushing.
8. Steam disinfection: 5 Min. Steaming at 100°C
9. Sterilization (can be selected in Service programme c20) 10 Min. Convection
at 200°C.
i
Information:
 In the cleaning steps 2, 3 and 4, before step 7 the steps 2-6 are repeated in
order to achieve an intensive cleaning.
 In step 4+ shine after step 6 as intermediate step CONVOCare is injected and
flushed out again followed by steps 7, 8 and possibly 9 (This creates an
additional luster).
Cross reference:
 Service Handbook 2.3.6 Water Flow plan
 Service Handbook 4.3 Cleaning the unit
AS/11-2011 2_03_05e_Automatic Cleaning_c
Page 2 / 2
2.3 Basic Settings

2.3.6 Water Flow plan
Unit with steam generator
1 = Injection nozzle Water (CONVOClean 18 = Suction panel

system) 19 = Condenser
2 = Injection nozzle Cleaner (CONVOClean 20 = Demoisturizing nozzle
system) 21 = Demoisturizing tub
3 = Pressure compensation valve (Low pressure 22 = Bypass pipe
protection) 23 = Condenser cooling nozzle
4 = Rotor nozzle cleaner (CONVOClean system) 24 = Condenser drain
5 = Sprinkler nozzle Water (CONVOClean 25 = Condenser over flow
system) 26 = Water connection B (hard water)
6 = Oven chamber 27 = Solenoid valve with Flow quantity limiter
7 = Pressure switch CONVOClean system (S2) 28 = Water connection A ( Soft water)
8 = Hose connection pumps pressure side 29 = Hand shower
9 = Pump CONVOCare (Y20) 30 = Hand shower hose
10 = Cleaner pumps (Y22 / Y23) 31 = Stop valve Hand shower
11 = Hose connection green CONVOCare-pump 32 = Back flow protection with nozzle Steam
suction side generator filling
12 = Hose connection red cleaner-pump suction side 33 = Ventilation pipe
13 = Cannister Cleaning solution CONVOClean 34 = Water level probe (B1 - bl/rd)
14 = Cannister Nozzle spray solution CONVOCare 35 = Steam generator
15 = Convection heating / heat exchanger 36 = Steam generator heating / heat exchanger
16 = Cover Demoisturizing tub 37 = Steam generator Draining pump (M4)
17 = Fan
AS/11-2011 2_03_06e_Water Flow plan_b
Page 1 / 2
Unit with direct injection
1 = Injection nozzle Water (CONVOClean 18 = Suction panel

system) 19 = Condenser
2 = Injection nozzle Cleaner (CONVOClean 20 = Demoisturizing nozzle
system) 21 = Demoisturizing tub
3 = Pressure compensation valve (Low 22 = Bypass pipe
pressure protection) 23 = Condenser cooling nozzle
4 = Rotor nozzle Cleaner (CONVOClean 24 = Condenser drain
system) 25 = Condenser over flow
5 = Sprinkler nozzle Water (CONVOClean 26 = Water connection B (hard water)
system)
27 = Solenoid valve with Flow quantity limiter
6 = Oven chamber
28 = Water connection A ( Soft water)
7 = Pressure switch CONVOClean system (S2)
29 = Hand shower
8 = Hose connection pumps pressure side
30 = Hand shower hose
9 = Pump CONVOCare (Y20)
31 = Stop valve Hand shower
10 = Cleaner pump (Y22 / Y23)
32 = Water inlet direct injection
11 = Hose connection green CONVOCare-pump
33 = Ventilation pipe
suction side
34 = Reducer nozzle
12 = Hose connection red Cleaner-pump suction
35 = Pressure switch injection
side
36 = Manometer injection
13 = Cannister cleaning solution CONVOClean
37 = Pressure regulator
14 = Cannister Nozzle spray solution
38 = Water injection distributor
CONVOCare
39 = Nozzle injection
15 = Oven drain
16 = Convection heating / heat exchanger
17 = Fan
AS/11-2011 2_03_06e_Water Flow plan_b
Page 2 / 2
2.4 Safety Settings (parallel to cooking programmes)

2.4.1 Door safety switch and Motor break
1= Control module SM 8 = Door latch

2= Fan motor 9 = Door catch
3= Convection heat exchanger 10 = Worm (Door handle locking
4= Convection heating mechanism)
5= Direct injection 11 = Door magnet
6= Immersion heating unit 12 = Door contact switch
7= Steam generator heat exchanger
i
Information:
When the door moves from the closed setting [I] (Door latch 8 is vertical) to the
airing setting [II] (Door latch 8 is horizontal), the door magnet 11 (in the inner worm
10) removes itself from the door contact switch 12 in the door catch 9. Via the
electronic 1 , a contactor through the phase angle rotation breaks the motor (only
when the motor has been switched on a minimum of 5 seconds before) and the
electric supply to the following processes is interrupted:
 Motor 2 with fan (Contactors K5, K50, K55, K56, K57)

 Convection heating 3 (Contactors K4, K41, K42, K6, K61, K 62) in Electric units
 Immersion heating element Steam generator 4 (Contactors K1, K2, K3) in
Electric units
 Convection burner 3 (Automatic firing N20, N22) in Gas units
 Steam generator burner 5 (Automatic firing N21) in Gas units
 Solenoid valve Y4 (Water supply to injection 6) in OES and OGS
AS/11-2011 2_04_01e_Door safety switch and Motor break_b

Page 1 / 2
i
Information:
 The Steam generator Standby mode and the Condenser cooling are
maintained.
 After the door is closed, the cooking process resumes automatically again and
the relevant processes are switched on.
Safety: Caution Steam !

 When opening the oven door, proceed as follows: Turn Door latch to
horizontal position (Airing position). After a few seconds, open the door slowly.
 Danger of scalding due to steam when the door is quickly opened
Check:
 When the door latch is in the horizontal position, does the fan stop.
Cross reference:
 Service Handbook 6.12 Door latch / Door contact switch: installation and
removal
AS/11-2011 2_04_01e_Door safety switch and Motor break_b

Page 2 / 2
2.4 Safety settings (parallel to cooking programmes)

2.4.2 Electronic safety switches
Legend to the principle drawings (valid for all units)
1 = Oven lamp 11 = Pressure switch S2 – CONVOClean

2 = Fan motor system
3 = Convection heat exchanger 12 = Pressure switch S1 of the Direct
4 = Convection heating injection
5 = Direct injection 13 = Fan reverberation sensor
6 = Steam generator heating 14 = Fan motor Thermo clicker
7 = Steam generator heat exchanger 15 = Automatic firing
8 = Steam generator pump 16 = Gas module (GM)
9 = Buzzer (on the electronic) // = is switched off
10 = Control module SM
Electric units with Steam generator (OEB)
Electric units with Direct injection (OES)
AS/11-2011 2_04_02e_Electronic safety switches_b
Page 1 / 3
Gas units with Steam generator (OGB)
Gas units with Direct injection (OGS)
Information:
The electronic controls 10 / 16 can check the following sources of problems:
 Low water level in steam generator ( Measuring pin of the water level probe
B1/rd)  only in OEB and OGB
 Motor excess temperature (thermo clicker) 14
 Motor defect (measuring revolutions per Minute by the reverberation sensor)
13  only in OGB and OGS
 Probes B3, B4, B5, B6 and B10 (Ni Cr Ni – Thermo element probe)
 Controls 10 and 16 (Hard- and Software error)
 Excess temperature immersion heating element 6 and steam generator heat
exchanger 7 (B8 = Ni Cr Ni – Thermo element probe)
Page 2 / 3
 Service area excess temperature (Controls 10)  additional fan switches on

at 45°C and off at 41°C . On gas units the additional fan runs constantly, when
the unit is switched on.
 Low water on pressure switch S1 12 of the solenoid valve Y4 (Steam
generating through water injection)  only in OES and OGS
 No pressure on pressure switch S2 11 on the pressure side of the pump for
the cleaner and the nozzle rinsing solution in units with the CONVOClean
system.
 Error code from the automatic firing 15 N20, N21, N22 only in OGB and OGS
Information:
When errors or disturbances occur during operation, the unit goes into error
operation as follows:
 The buzzer 9 sounds,
 All processes (oven lamp 1, fan motor 2, Convection heating 4, Convection
automatic firing 3, Steam generator heating 6, Steam generator automatic
firing 7, Steam generator pump 8 and all solenoid valves Y1, Y2, Y3, Y4
(Normal operation) as well as Y20, Y21, Y22, Y23 (CONVOClean system) are
switched off.
 On the digital display the errors with error codes are shown and an additional
error description is given.
 After confirming the errors with the "STOP" key, the user can continue working
with the Emergency programme.
Check:
 Buzzer sounds for error codes
 Error codes and additional error descriptions are displayed
Instructions:
With the help of the error code and trouble shooting list (Chapter 5) find and correct
error.
Cross reference:
 Service Handbook Chapter 5. Trouble shooting and Error Codes Electronic
Notice (valid only for OGB and OGS):

If a gas unit has more than one burner, the controls for the automatic firing are on
the gas module (GM).
Page 3 / 3
2.4 Safety switches (parallel to cooking programmes)

2.4.3 Electrical safety switches
Electric units Gas units
1 = Main contactor 2 = Control module (SM) or Gas module (GM)

3 = Steam generator automatic firing N21 5 = Gas valve Convection burner
4 = Convection automatic firing N20 and 6 = Gas valve Steam generator burner
N22
i
Information:
The electronic controls are completed through the following electrical safety
switching organs:
Electric units
 The capillary probe with safety thermostat B7:
switches the main contactor K0 1 off when a critical oven temperature is
exceeded (from STB B7 no error code is produced). Thereby all other
contactors are switched off. The capillary probe is fastened outside the oven
on the unit cover or the side panel (Service area) under the insulation.
Gas units
 The capillary probe with safety thermostat B7.1:
switches the gas valve in the automatic firing N20 and N22 4 off . Thereby the
blowing burner U20 and U22 is no longer supplied with gas and switches off.
From STB B7.1 alone, no error code is produced, the error is registered from
the automatic firing and sent to the controls The capillary probe is fastened
outside the oven on the unit cover or the side panel (Service area) under the
insulation.
AS/11-2011 2_04_03e_Electrical safety switches_b
Page 1 / 2
 The capillary probe with safety thermostat B7.2 (only in OGB):

switches the gas valve in the automatic firing N21 3 off when a critical
temperautre in the steam generator is reached. Thereby the blowing burner
U2 is no longer supplied with gas and switches off. From STB B7.1 alone, no
error code is produced, the error is registered from the automatic firing and
sent to the controls. The capillary probe is in the steam generator slid into a
pipe above the burner chamber of the steam generator burner. (together with
the safety thermostat probe B8).
Check:
 STB B7 is triggered: Oven is no longer warmed by convection – the fan is not
rotating and the steam generator heating doesn‘t become warm.
 STB B7.1 is triggered: Error code "No GAS" on Control Display.
 STB B7.2 is triggered: Error code "No GAS" on control Display.
Cross reference:
AS/11-2011 2_04_03e_Electrical safety switches_b
Page 2 / 2

2.5.1a Steaming at 100°C in units with steam generator (OEB/OGB)
1 = Pressure compensation valve
2 = Fan wheel
3 = Oven chamber
4 = Steam and air circulation
5 = Bypass pipe
6 = Convection heat exchanger
7 = Demoisturizing tub
8 = Hydraulic seal in condenser
9 = Demoisturizing nozzle
10 = Condenser cooling
11 = Convection heating
12 = Fan motor
13 = Steam generator heating
14 = Steam generator heat exchanger
15 = Back flow protection
17 = Steam generator
B1 = Water level probe
B3 = Condenser temperature probe
B4 = Steam generator temperature probe
B5 = Bypass temperature probe
= active in this cooking programme B6 = Oven temperature probe
B10 =Core temperature probe
= not active in this cooking programme
Y1 = Solenoid valve "condenser cooling"
= can be active Y2 = Solenoid valve " demoisturizing "
Y3 = Solenoid valve steam generator
i
Information:
When steaming, the oven 3 is heated only by means of the water evaporated in the
steam generator 17.
The steam generator heating 13 / steam generator burner 14 are controlled by the oven
temperature probe B6 and the bypass probe B5.
In electric units, the immersion heating element 13 in the steam generator 17 remains
activated via the contactors K1, K2 and K3 until both the probes B5 and B6 have reached
their nominal temperatures. After further operation, steam heating 13 is activated when the
temperature at the end of the bypass pipe 5 falls below the nominal value (Service
programme c07) (steam requirement via the bypass temperature probe B5).
In gas units, the blow burner 14 in the steam generator is ignited via the automatic firing
N21 and remains on until both the probes B5 and B6 have reached their nominal
temperatures. After further operation, the steam generator burner 14 switches on when
the temperature at the end of the bypass pipe falls under the nominal temperature
(Service programme c07) (steam requirement via the bypass temperature probe B5).
The motor 12 runs continuously in reverse operation in Steaming via the contactors K5
and K50.
The programme is stopped automatically when the time or the pre-set CTC (Core
temperature probe B10 ) temperature is reached.
AS/11-2011 2_05_01e_Steaming at 100°C_b
Page 1 / 2
2.5.1b Steaming at 100°C in units with direct injection (OES/OGS)

1= Pressure compensation valve
2= Fan wheel
3= Oven chamber
4= Steam and air circulation
5= Bypass pipe
6= Convection heat exchanger
7= Demoisturizing tub
8= Hydraulic seal in condenser
9= Demoisturizing nozzle
12 = Fan motor
14 = Manometer
15 = Pressure switch (water)
16 = Reducer nozzle
18 = Injection nozzle
B6 = Oven temperature probe
= active in this cooking programme B10 = Core temperature probe
= not active in this programme Y1 = Solenoid valve "condenser cooling "
Y4 = Solenoid valve direct injection
i
Information:
In Steaming, the oven 3 is heated via the convection heating 11 / the convection
heat exchanger 6. To generate steam, water is sprayed into the fan wheel 2 via the
injection nozzle 18 and the water injection distributor 17, through the centrifugel
force it is flung outwards and evaporates on the hot surface.
The switching on and off of the convection heating 11 / convection burner 6 is

controlled by the oven temperature probe B6, which switches the heating / burner
on when the temperature falls below the nominal temperature.
The generating of steam is controlled by the bypass temperature probe B5. The
injection of water into the fan wheel 2 remains switched on via the solenoid valve
Y4 until the bypass temperature probe B5 has reached its nominal temperature
(Steam saturation). After further operation, the injection (solenoid valve Y4)
switches on when the temperature on the end of the bypass pipe 5 falls below the
nominal temperature (steam requirement via the bypass temperature probe B5).
The motor 12 runs continuously in reverse operation in Steaming via the contactors
K5 and K50.
AS/11-2011 2_05_01e_Steaming at 100°C_b
Page 2 / 2

2.5.2a Steaming under 100°C in units with steam generator (OEB/OGB)
2= Fan wheel
3= Oven chamber
5= Bypass pipe
12 = Fan motor
14 = Steam generator heat
exchanger
B4 = Steam generator temperature
probe
i
Information:
In this temperature range the oven 3, as in Steaming at 100°C, is heated only by
means of the water evaporated in the steam generator 17 .
In electric units, the steam generator heating 13 is controlled via the oven
temperature probe B6. 2 °C before reaching the nominal temperature, K1 switches
a part of the heating off. Via K2 and K3 the oven is further heated with reduced
heating until the set nominal temperature is reached
In gas units, the steam generator burner 14 is also controlled only via the oven
temperature probe B6.
In this programme, the fan motor 12 will be pulsed within a pre-set temperature of
30 - 99 °C via contactors K5 and K50 (reverse operation)
With a constant activation time of the fan 12 (normally 2 seconds) the length of the
pause can be extended from the default value of 60 seconds to 240 seconds
depending on the oven temperature.
AS/11-2011 2_05_02e_Steaming under 100°C_b
Page 1 / 2
2.5.2b Steaming under 100°C in units with direct injection (OES/OGS)

2= Fan wheel
3= Oven chamber
5= Bypass pipe
12 = Fan motor
14 = Manometer
16 = Reducer nozzle
i
Information:
In Steaming under 100°C, the oven 3 is heated via the convection heating 11/ the
convection burner.6. To generate steam, water is sprayed into the fan wheel 2 via
the injection nozzle 18 and the ball spray distributor 17, through the centrifugel
force it is flung outwards and evaporates on the hot surface.
The switching on and off of the convection heating 11 / convection burner 6 is

controlled by the oven temperature probe B6, which switches the heating / burner
on when the temperature falls below the nominal temperature. At the same time
that it is heating up, the direct injection can be active. To generate steam, water is
sprayed onto the fan wheel 2 via the injection nozzle 18 and the Water injection
distributor 17, the centrifugal force flings it outwards and it evaporates on the hot
surface. After further operation the injection via the solenoid valve Y4 remains
switched on until the set selected value on the bypass probe B5 is reached.
The motor 12 runs continuously in reverse operation in Steaming under 100°C via
the contactors K5 and K50.
AS/11-2011 2_05_02e_Steaming under 100°C_b
Page 2 / 2

2.5.3a Superheated Steam and Steaming over 100°C in units with steam generator
(OEB/OGB)
2 = Fan wheel
3 = Oven chamber
5 = Bypass pipe
12 = Fan motor
i
Information:
The superh
The Superheated steam programme is a combined cooking programme in which steam is

fed in at the beginning until the saturation limit is reached, and is then superheated when
the convection heater automatically activates.
After selection of the programme, steam generator heating 13 is activated via contactors
K1, K2 and K3 and in gas units the steam generator burner 14 is activated via the
automatic firing N21, until the bypass temperature (bypass temperature probe B5 at the
end of the bypass pipe 5) reaches the nominal temperature (Service programme c08).
The convection heating 11 / convection heat exchanger 6 then continues to heat until the
oven probe B6 reports to the electronic circuitry that the pre-set temperature has been
reached.
Even when the heaters are then added, the steam generator heating 13 / steam
generator burner 14 have priority over convection heating 11 / convection burner 6.
The motor 12 runs continuously in reverse operation in this programme via the contactors
K5 and K50.
AS711-2011 2_05_03e_Superheated Steam and Steaming over 100°C_b
Page 1 / 3
i
Information:
The Steaming over 100°C mode differs from the Superheated steam programme only by
virtue of its restricted nominal temperature range from 101 - 120 °C. In comparison with
normal steaming, more intensive cooking occurs due to the higher steam temperature.
The bypass nominal value in Quick steaming is set separately in Service programme c09.
When in the Superheated steam programme the demoisturizing 9 is activated, then the
steam injection (controlled via the bypass probe) is depressed until the demoisturizing 9
is shut off again.
Page 2 / 3
2.5.3b Superheated Steam and Steam over 100°C in units with direct injection
(OES/OGS)
2= Fan wheel
3= Oven chamber
5= Bypass pipe
12 = Fan motor
14 = Manometer
16 = Reducer nozzle
i
Information:
The Superheated programme is a combined cooking programme, in which the
oven is heated by the convection heating 11 / convection burner 6 and at the same
time water is injected into the steam generator. After the saturation level is
reached, the steam is super heated by the convection heating / heat exchanger.
After selecting the programme, the convection heating 11 is activated via the
contactors K4, K41, K42, K6, K61 and K62 (as far as available) and in gas units
the convection burner 6 is activated via the automatic firing N21/N22, until the oven
probe B6 reports to the electronic circuitry that the nominal temperature has been
reached.
In order to control the injection, the bypass temperature probe B5 is fastened onto
the bypass pipe 5. The solenoid valve Y4 remains activated until the bypass
temperature, the nominal value (Service programme c08) has been reached.
The motor 12 runs continuously in reverse operation in this programme via the
contactors K5 and K50.
Notice:
For quick steaming and demoisturizing, follow the same instructions as in units with
steam generator (see 2.5.3a – Page 2).
Page 3 / 3

2.5.4a Convection in units with steam generator (OEB/OGB)
2 = Fan wheel
3 = Oven chamber
5 = Bypass pipe
12 = Fan motor
i
Information:
In the convection programme, the oven is heated only via the convection heating 11 /
convection heat exchanger 6.
Activating and deactivating of the heating / the burner is controlled by the oven
temperature probe B6, this activates the convection heating 11 via K4… and K6…,
whenever the temperature drops below the preset temperature. In gas units, the
activating and deactivating of the convection burner 6 is controlled by the automatic firing
N20 / N22.
The fan motor 12 will switch on and off in this programme via the K5 and K50 in the
selected temperature value range of 30 °C - 99 °C in pulse. With a constant activation
time of the fan (normally 2 seconds), the pause time can be extended from the default
value of 60 seconds to 240 seconds, depending on the oven temperature.
In the convection programme, the demoisturizing 9 can be activated.
i
Information: Preheat programme
Mr. C can call up a special preheating programme on the menu. In this programme, the
selected preheating temperature will be reached with convection heating. The timer
begins running after the selected temperature has been reached. Thereby maintaining a
continuous and even preheating, independent of the starting conditions.
AS/11-2011 2_05_04e_Convection_b
Page 1 / 2
2.5.4b Convection in units with direct injection (OES/OGS)

2= Fan wheel
3= Oven chamber
5= Bypass pipe
12 = Fan motor
14 = Manometer
16 = Reducer nozzle
i
Information:
In the convection programme, the oven is heated only via the convection heating
11 / convection heat exchanger 6.
Activating and deactivating of the heating / the burner is controlled by the oven
temperature probe B6, this activates the convection heating 11 via K4… and K6…,
whenever the temperature drops below the preset temperature. In gas units, the
activating and deactivating of the convection burner 6 is controlled by the
automatic firing N20 / N22.
The fan motor 12 will switch on and off in this programme via the K5 and K50 in the
selected temperature value range of 30 °C - 99 °C in pulse. With a constant
activation time of the fan (normally 2 seconds), the pause time can be extended
from the default value of 60 seconds to 240 seconds, depending on the oven
temperature.
In the convection programme, the demoisturizing 9 can be activated.
i
Information: Preheat programme
Mr. C can call up a special preheating programme on the menu. In this
programme, the selected preheating temperature will be reached with convection
heating. The timer begins running after the selected temperature has been
reached. Thereby maintaining a continuous and even preheating, independent of
the starting conditions.
AS/11-2011 2_05_04e_Convection_b
Page 2 / 2
Servicehandbuch OEB/OES/OGB/OGS

2.5.5a Regeneration in units with steam generator (OEB/OGB)
2 = Fan wheel
3 = Oven chamber
5 = Bypass pipe
12 = Fan motor
i
Information:
Similar to Superheated steaming, regenerating consists of a combination of feeding
steam into the oven and superheating the steam with the convection heating 11 /
convection heat exchanger 6. In Regeneration, the goal for an optimal oven climate
dependent on the bypass sensitivity to the unit load is self determined.
After regenerating is started, the steam generator heating 13 / steam generator burner 14
is activated and the unit regulates automatically the optimal bypass temerature for
regenerating (range 55 - 90°C). The steam generator heating 13 /steam generator burner
14 remain activated until the bypass temperature probe B5 at the end of the bypass pipe
5 has reached the nominal temperature. In this programme, the convection heating 11 /
convection burner 6 can be switched on for a short period of time, even though the
regulated bypass set value is not yet reached. The moisture levels can be adjusted in the
Service programme c10.
After reaching the bypass selected temperature, the convection heating 11 / convection
burner 6 heat until the oven temperature probe B6 reports reaching the preselected oven
temperature to the electronic circuitry.
The fan motor 12 runs continuously in this programme via the contactors K5 and K50 in
reverse.
AS/11-2011 2_05_05e_Regeneration_c
Page 1 / 2
Servicehandbuch OEB/OES/OGB/OGS
2.5.5b Regeneration in units with direct injection (OES/OGS)

2= Fan wheel
3= Oven chamber
5= Bypass pipe
12 = Fan motor
14 = Manometer
16 = Reducer nozzle
i
Information:
Regeneration is similar to Superheated steaming, a combination of water injection,
steam generation and steam superheating via the hot surface of the convection
heating 11 / convection heat exchanger 6. In Regeneration, the goal for an optimal
oven climate dependent on the bypass sensitivity to the unit load is self
determined.
After selecting the programme, the convection heating 11 is activated via the
contactors K4, K41, K42, K6, K61 and K62 (as far as available), in gas units the
convection burner 6 is activated via the automatic firing N20 / N22, until the oven
probe B6 reports reaching the adjusted nominal temperature to the electronic
circuitry.
Parallel to this to control the injection via the solenoid valve Y4, the bypass
temperature probe B5 on the end of the "bypass pipe" 5 is employed.
After the cooking programme is started, the optimal bypass nominal temperature is
regulated and the solenoid valve Y4 (water injection) remains switched on until the
bypass temperature probe B5 reaches its selected value. The moisture levels can
be adjusted in the Service programme c10.
The fan motor 12 runs continuously in this programme via the contactors K5 and
K50 in reverse.
AS/11-2011 2_05_05e_Regeneration_c
Page 2 / 2

2.5.6 Delta-T cooking
Start cooking programme Set core temperature reached
T = Difference between oven temperature and core temperature
i
Information:
With Delta-T cooking it is necessary to work closely with the core temperature
because the oven temperature is dependent on a gradually increasing core
temperature. The oven temperature will always be as high as the combination of
the selected Delta-T temperature and the core temperature.
When a programme with Delta-T cooking is started on the oven, the display will
indicate the set Delta temperature and the actual core temperature. The Delta
temperature is indicated by the "T" symbol on the display.
The Delta-T programme only operates in the convection programme.
When the selected core temperature is reached, the cooking programme will
switch off or automatically switch to the next step.
In this programme, it is possible that the fan motor will begin switching on and off
(pulsing).
In units with direct injection OES & OGS the core temperature probe is optional.
AS/11-2011 2_05_06e_Delta-T cooking_b
Seite 1 / 1

2.5.7 Cook & Hold
Cook-Phase Hold-Phase
Maturing Stop
Selected End-
core temp = Hold
temp
Start Oven Switching from Cook to Hold by Serve ready max. Warm-
preheated swtiching core temperature hold time
i
Information:
The Cook & Hold programme consists of 2 cooking phases:
In the Cook Phase, the meat is gently cooked in convection or superheated steam.
When finished, it is then held warm for hours in the unit always maintaining its peak
quality.
In a programme with Cook & Hold, the Cook phase will automatically switch over to
the Hold phase when the selected core temperature is reached.
The selected values must be set in a way so that the oven temperature and the
actual core temperature meet the Hold temperature (= end core temperature) so
that the meat does not continue to cook.
In the Hold phase, the display will indicate the adjusted Hold temperature (inverse)
after pressing the temperature key. The actual oven temperature is not shown
inverse. The Hold temperature is additionally indicated with "c&h" on the display.
During the Hold phase, the fan motor will switch on and off and the timer is
automatically set on continuous, other than this, the cooking algorithmus is that of
the convection prgoramme.
In units with direct injection OES & OGS the Core temperature probe is optional.
AS/11-2011 2_05_07e_Cook & Hold_b
Page 1 / 1
2.5 Functioning of the cooking programms

2.5.8a Overview Chart: Processes and probes in units with steam generator
2 = Fan Wheel
12 = Fan motor
Fan pulsing possible
Condenser probe B3
Burner (only in OGB
Convection heating/
K2/K3 (only in OEB)

Convection burner
Solenoid valve Y2
Steam generator-
Bypass probe B5
Steam generator
CTC probe B10

Oven probe B6
Solenoid valve
SG heating K1
probe B4
Y1/Y3
Steaming at — x x x Always — (x) x Always Always Active at —

100°C
active active due active due switch-off
Steaming — x x x x x — to steam to criteria —
under 100°C
generator condenser core temp.
Super x x x x Y1: due to — x x standby cooling x
steaming con-
Steaming x x x x denser — x x —
over 100°C rinsing
Convection x - - — x x — x
Y3: due to
Regene- x - x x steam — x x —
ration generator
T-cooking x - - — filling x x — active * x
Cook Per cooking programme in Cook-Phase *2 *5
Hold x - - — As above x x — —*3 x
Preheating x - - — As above x x — —*4 x
* T cooking operates only with CTC.

*2 active at switch-off criteria core temperature
*3 not active, because automatic switch-off criteria Time = Continuous.
*4 not active, because automatic switch-off criteria Time
*5 active with demoisturizing
Cross Reference:
 Service Handbook 5. Trouble shooting and Error codes Electronic
AS/11-2011 2_05_08e_Overview Chart_c
Page 1 / 2
2.5.8b Overview Chart: Processes and Probes in units with direct injection
2 = Fan wheel
12 = Fan motor
17 = Injection
Convection heating/
Convection burner
Solenoid valve Y4
Solenoid valve Y1
Solenoid valve Y2
Bypass probe B5
Condenser probe
CTC probe B10

Oven probe B6
Fan pulsing
Injection
possible
(Option)
B3
Steaming at — x Always — x x Always Active at —
100°C active due active due switch-off
to to criteria
Steaming — x x x — —
condenser condenser core temp
under 100°C
rinsing rinsing
Convec-tion x x — x x x
Steaming x x — x x —
over 100°C
Convection x — x x — x
Regene- x x — x x —
ration
T cooking x — x x — active * x
Cook Per cooking programme in Cook-Phase *2 *5

Hold x — As above x x — —*3 x
Preheating x — As above x x — —*4 x
* T cooking operates only with CTC.

*2 active at switch-off criteria core temperature
*3 not active, because automatic switch-off criteria Time = Continuous.
*4 not active, because automatic switch-off criteria Time
*5 active with demoisturizing
The cooking programmes T cooking and Cook&Hold are only possible with option core
temperature probe (CTC).
Cross reference:
AS/11-2011 2_05_08e_Overview Chart_c
Page 2 / 2
2.6 Gas technology

2.6.1 Features
i
Information:
 Advanced high performance blower burner
 New burner for the convection heat exchanger and the steam generator heat
exchanger
 100 % pre-mixed combustion gas in burner
 High safety standards
 High performance abilities

 Even cooking results and cooking duration as on electric units.
 High effectiveness of the convection heat exchanger (85 - 90%)
 High effectiveness of the steam generator heat exchanger (85 - 90%)
 Lowest emissions:
 CO < 100 ppm
 NOx < 40 ppm
 Low noise burner system
 Simple maintenance / simple installation:

 The installation and conversion to another gas type can be performed
without any great technical expenditure.
 Gas technology module components (component case principle)

 Same burner and same gas hoses for steam generator and convection heat
exchanger.
 Easy exchange of the heat exchanger pipes
AS/11-2011 2_06e_Gas technology_b
Page 1 / 3
2.6.2 Description of components
i
Information: Burner (tube)
The knitted metal fiber material is welded onto a metallic tube, which makes
possible a closed burner structure, without the use of complex fittings. The metallic
character of the burner supports flame recognition and makes it considerably more
robust / reliable than the usual ceramic burner system.
i
Information: Gas valve
 1:1 Gas-Air Modulating system
 Technical specifications:
 Optimal Gas-Air mixture in blower: At all speeds, the optimal gas amount is
suctioned.
 Connection pressure variations are no problem
 “Piggy-back” System (this means that the fire automat is assembled onto the
gas valve).
i
Information: Additional components
 Self-ignition: ignition through hot surfaces.
 Flame recognition: Ionization principle
 High performance blowers: Brushless wound high performance commutator-
direct current motor with 4 pole permanent magnet rotor.
Page 2 / 3
The high performance blower is constructively dimensioned for more than

6000 r.p.m.
The blower speed is electronically regulated via a PWM input signal. The
return check is over the Hall sensor on the high performance blower. This
system makes possible regulating the exact speed and is for this reason
adapted for modulation processes.
2.6.3 Venturi-High performance burner system
i
Information: Description of the burner principle
The CONVOTHERM Venturi-High performance burner system is dependent on the
speed of the blower motors, based on the Venturi principle, the correct amount of
gas is suctioned via the gas valve.
The gas-air mixture is pressed via the blower into the burner tube where the
mixture from the Self-ignition is ignited. It ignites between the burner tube and the
burner chamber of the heat exchanger.
i
Information: Description of the safety principle
When a cooking programme is started, a request for heat is made by the controls
to the firing automat. At the same time, a signal is activated (PWM) from the
controls for the blower motor with a definite speed (from the IDM module). Thereby,
according to the Venturi-Principle, low pressure in the suction pipe is produced.
After a determined time, the controls will check whether the predetermined speed
has been reached. If that is the case, then the Self-ignition is activated and the
firing automat opens the gas valve. The gas is suctioned from the blower and
pressured into the burner chamber, where it is ignited by the Self-ignition.
The Ionization pin in the burner chamber reports to the firing automat, that a
correct flame is present. And the firing automat passes this information on to the
controls.
If a safety requirement is not achieved, the unit goes into error operation. In the
display, the error code E05.(1-9) is indicated.
Page 3 / 3
Service manual OEB/OES/OGB/OGS
3.1 Customer service - Service programme
i
Information:
The appliance’s control electronics offer the possibility of calling up various
operating modes and parameters internal to the programme and thereby identifying
errors.
Warning:
 If changes to parameters in the service programme are outside the normal
factory settings (default values), malfunctions may occur.
 If a hard reset is performed via c06, optimised values, such as e.g. the burner
speed in gas appliances, are re-set to the default values. These values must
be re-adjusted back to the optimised values  see sticker on the left-hand
side of the appliance.
 A software reset can be performed at any time; to do this press and hold the
On/Off button for 5 secs. The software reset should be performed after
changes in the service programme or after the controller is replaced. When
this is done no optimised values are changed.
Instruction: Calling up customer service - service programme
1. Switch appliance on using the button.

2. Press service programme button 1 on the back of the operating module 2 or
press and hold the , and buttons simultaneously for 3 seconds.
3. The service number, the service value belonging to it and a short explanation
now appear in the display. The service number is selected on the display, i.e.
shown inversely.
4. By turning the selector dial the various service numbers can be called up.
5. The scroll buttons can be used to change back and forth between the service
number and the service value (only with control and diagnosis values).
6. If the service value is selected (inverse) this can be adjusted with the selector
dial. The altered service value is not transferred into the controller until you
use the left scroll button to jump back to the service number.
7. The following service list gives detailed information about the meaning of the
service numbers, the maximum and minimum settings, the default value
(standard setting) and the corresponding unit.
8. Press service programme button 1 or button to exit the customer care

service programme again.
AS/11-2011 3_01e Customer service - Service programme_f
Page 1 / 6
Hints:
The initial letters of the service numbers have the following meaning:
 r-- = read value  read access only
 c-- = control value  read and write access (function parameter)
 d-- = diagnosis value  is used for troubleshooting and
function control:
Cross reference:
 Service manual 5. Troubleshooting list and error messages - Electronics
Default value
Maximum
Minimum
OES 6.06
Service no.:
Description
setting
setting
Comments
OGB
OGS
OEB
Plug
OES
Unit
Pin
r01 Core temp. sensor 1 X16 2+6   °C Current temperature
r05 Oven temperature X16 7+8   °C Current temperature
r06 Bypass temperature X16 9+10   °C Current temperature
r07 Condenser temperature X16 11+12   °C Current temperature
r08 Steam generator temperature X17 1+2  °C Current temperature
r09 STL temperature X17 3+4  °C Current temperature
r10 not used     

r11 not used     
r12 not used     
Electronics temperature   °C Current temperature
r13 (sensor is located on the electronics)
r14 Ident Gas    1 Saved in the IDM
r15 Ident Elect.   1 Saved in the IDM
r16 not used     

r17 not used     
X15 6+7   Pressure switch S2
CONVOClean system
r18 Cleaning agent pressure 1 = Pressure present
r19 not used     
X15 2  0 = Level not reached
r20 Bottom level 1 = Level reached
X15 1  0 = Level not reached
r21 Upper level 1 = Level reached
r22 Motor TP (Thermoprotection) X11 1+2   Not with Single Phase
X15 4+5   0 = Door open
r23 Door contact 1 = Door closed
r24 Status FC1    0 = Error free
r25 Status FC2    0 = Error free
r26 Status gas module    0 = Error free
r27 Speed of fan 1     RPM
r28 Speed of fan 2     RPM
Page 2 / 6
Default value
Maximum
Minimum
OES 6.06
Service no.:
Description
setting
setting
Comments
OGB
OGS
OEB
Plug
OES
Unit
Pin
r29 Software OM  
r30 Software CM  
r31 Software GM    
r32 not used     
r33 not used     
r34 not used     
r35 not used     
r36 not used     
r37 not used     
  Using the scroll button
r38 Error (last error message) call up the last 10 errors
r39 Appliance no.  
r40 Article no.  
c01 SG Pre-heating temperature   50 95 88 °C
c02 Condenser temperature      50 95 68 °C
c03 On time fan motor cycle   1 20 2 s
c04 Off time fan motor cycle   0 90 60 s
c04  0 99 4 Min
Time steaming with REG ute
    0 1 0 00 = regulated
01 = permanent
c05 Permanent steaming steaming
    0 1 0 01 = all modules (OM,
CM, CommM) are re-
c06 New init (hard reset) initialised
c07 Moisture S (Steaming)     50 95 87 °C
c07 Moisture Steaming  0 99 25 sec Time solenoid valve on
Higher is damper
c08 Moisture SS (Superheated     50 96 90 °C
Steam)
c08 Moisture HLD + REG  0 99 12 sec Time solenoid valve on
Higher is damper
c09 Moisture Quick     50 96 90 °C
c09 Moisture Steaming Quick  0 99 12 sec Time solenoid valve on
Higher is damper
c10 Moisture Reg     5 20 12 °C
C10 Solenoid valve off in all  0 99 40 sec Time solenoid valve off
cooking programmes Higher is drier
c11 Scaling level 0 25 20 °C Temperature difference
between B8 and B4
C11 Vapour reduction  0 25 0 sec Time solenoid valve
off, switched on fixed 3
secs.
     - - - Activate options: 300
c12 Bit field 1 Deactivate options: 305
     - - - Options: CTS = 001
Autom. cleaner = 024
c13 Bit field 2 Dummy vers. = 999
Page 3 / 6
Default value
Maximum
Minimum
OES 6.06
Service no.:
Description
setting
setting
Comments
OGB
OGS
OEB
Plug
OES
Unit
Pin
c14 Option1 - - - Only CONVOTHERM int.
c15 Option2 - - - Only CONVOTHERM int.
c16 Restart hours      0 48 0 h

     0 59 15 minut
c17 Restart mins. e
c18 Ignition attempts   1 5 2
c19 PIN      0 999 001
c20 Sterilising     0 1 0
c21 Shine by level     1 4 4
c22 Cleaning agent dosing     3 15 5 s
c23 Running time right     20 250 120 s Only CONVOTHERM int.
c24 Running time left     20 250 120 s Only CONVOTHERM int.
c25 Slow-down time     0 250 15 s Only CONVOTHERM int.
c26 HA Nmin (HA=Hot air)   1000 9000 1000 RPM Only CONVOTHERM int.
c27 HA Nmax   1000 9000 7000 RPM Only CONVOTHERM int.
c28 HA Nstart   1000 9000 3000 RPM Only CONVOTHERM int.
c29 HA safety time   0 255 6 s Only CONVOTHERM int.
c30 HA run up   0 255 0 s Only CONVOTHERM int.
c31 HA1 Actual speed   - - - RPM Read value only
c32 HA1 PWM   - - - % Only CONVOTHERM int.
c33 HA1 (HA1=Hot air1)   - - - HFAR*²
c34 HA2 Actual speed   - - - Read value only
c35 HA2 PWM   - - - Only CONVOTHERM int.
c36 HA2 (HA2=Hot air2)   - - - HFAR*²
c37 SG Nmin fan  1000 9000 1000 RPM Only CONVOTHERM int.
c38 SG Nmax fan  1000 9000 6000 RPM Only CONVOTHERM int.
c39 SG Nstart fan  1000 9000 3000 RPM Only CONVOTHERM int.
c40 SG safety time   0 255 10 s Only CONVOTHERM int.
c41 SG run up  0 255 0 s Only CONVOTHERM int.
c42 SG actual speed fan  - - - RPM Read value only

 - - - % Only CONVOTHERM
c43 SG PWM int.
c44 SG (SG=Steam generator)  - - - HFAR*²
d01 Delete error      *
d02 Remove button lock      *
d03 Delete all progs.      *

d04 Self-test of the operating     
module
* = Activate using the right-hand scroll button (inversely shown), then select using selector dial "1"
and exit again using left-hand scroll button and thus save.
*² = HFAR
- H = Heat demand - A = Alarm automatic firing
- F = Valve open (Flame OK) - R = Reset automatic firing
Page 4 / 6
Test of the outputs
i
Information:
The controller offers the possibility of activating various outputs and various
functions via the service numbers d04 - d24. As part of this these outputs can be
checked and defects identified.
Safety:
Repeated triggering of certain actuators shortly after one another may
permanently damage them!!!
Service no.:
Description
Comments
OGB
OGS
OEB
Plug
OES
Pin
d04 Self-test of the operating module    

d05 Testing of the steam generator heater X12 4    With OES / OGS open Y4 = steam
1 generation
d06 Testing of the steam generator heater X11 8 

2
d07 Testing of the hot air heater 1 X12 3   

d08 Testing of the hot air heater 2 X11 7  
d09 Testing of the light X12 2    
d10 Testing of the auxiliary fan X10 1+2    
d11 Testing of the main contactor X13 2  
d12 Testing of the SV store condenser X12 5    
d13 Testing of the SV storing SG X12 7 
d14 Testing of the pump SG draining X13 1 
d15 Testing of the SV demoisturising X12 6  
d16 Testing of the PFC energy opt. X13 9+10  Demoisturisation flap in the 6.06
d17 Testing of the motor fast clockwise X11 4+5   Not with Single Phase
d18 Testing of the motor slow clockwise X11 4+6   Not with Single Phase
d19 Testing of the motor fast anti- X11 3+5   Not with Single Phase
clockwise
d20 Testing of the motor slow anti- X11 3+6   Not with Single Phase
clockwise
d21 Testing of the water nozzles X13 3  

d22 Testing of the nozzle flushing X13 4  
d23 Testing of the cleaning agent pump X13 6  
d24 Testing of the reset automatic ignition X14 3  Not with Single Phase
Page 5 / 6
Instruction:
1. With selected service numbers call up the desired service point with the
selector dial.
2. Using the button change to the service value.
3. Using the selector dial switch output on and off.
Hints:
 With the selection of d04 all function and status displays, the display and the
frames of the buttons light up one after the other If a button is pressed, its
position number appears in the display.
 With d05 - d24 the actuators belonging to them can be activated for 10 seconds
with the selector dial.
Page 6 / 6
3.2 Error messages
i
Information:
 Possible errors or malfunctions which can arise during operation are displayed
by the electronics in the display with an error number EXX.X and with a short
description of the error as well.
 These errors can subsequently be read from the error memory r38 in the
service programme. Using the "Mr.C" button the date and time of the error
message can be called up.
 In error mode all actuators are switched off, the buzzer sounds and the
appliance goes into error mode. After confirmation of the error with the
button, the CONVOTHERM can only be operated with the emergency
programmes.
Possible error messages:
Error Message in the Description OES OEB OES OGB OGS

no. display 6.06
E01.0 Not enough water Not enough water X X X X X
E02.0 Elec. temp. too high Excessive temp. in the wiring space X X X X X
E03.0 Fan malfunction Fan malfunction X X X X
E03.zzz- Fan malfunction Fan malfunction / Frequency converter error X X
xxx-yyy
E04.0 Elec. fan malfunction Auxiliary fan malfunction X X X X X
E05.0 No gas No gas or error in the burner system X X
E05.1 No gas No gas at the burner HA1 X X
E05.2 No gas No gas at the burner SG X
E05.3 No gas No gas at the burner HA2 X X
E05.4 No gas Start speed at the burner HA1 not reached X X
E05.4-1
E05.4-2
E05.5 No gas Start speed at the burner SG not reached X
E05.5-1
E05.5-2
E05.6 No gas Start speed at the burner HA2 not reached X X
E05.6-1
E05.6-2
E05.7 No gas Full load speed at the burner HA1 not reached X X
E05.7-1
E05.7-2
E05.8 No gas Full load speed at the burner SG not reached X
E05.8-1
E05.8-2
E05.9 No gas Full load speed at the burner HA2 not reached X X
E05.9-1
E05.9-2
AS/11-2011 3_02e Error messages_c
Page 1 / 2
Error Message in the Description OES OEB OES OGB OGS

no. display 6.06
E11.0 Excessive temp. oven Excessive oven temperature X X X X X
E13.0 SG excessive temp. Excessive steam generator temperature (water X X
foaming)
E15.0 Excessive condenser Excessive condenser temperature X X X X X
temp.
E16.0 Demoisturisation flap Error demoisturisation X
error
E21.0 Oven sensor failure Oven sensor failure X X X X X
E22.0 CTS faulty Core temp. sensor failure X X X X X
E23.0 SG sensor failure Steam generator sensor failure X X
E24.0 Bypass sensor failure Bypass sensor failure X X X X
E25.0 Condenser sensor failure Condenser sensor failure X X X X X
E26.0 STL SG sensor failure STL sensor failure X X
E27.0 Excessive temp. SG STL excessive temperature X X
heater
E29.0 Earth connection of a Earth connection of a thermoelement (defective) X X X X X
sensor
E33.0 SG heater error No temperature increase in the SG can be measured X X
- steam generator heater defective
E34.0 SG pump error Steam generator pump defective X X
E80.0 ID error Identity error - appliance cannot ascertain X X X X
whether it is gas or electric
E81.0 Programme memory Stored programme parameters outside valid X X X X X
error range
E82.0 WP error Current programme parameters outside valid X X X X
range
E83.0 Alg. error Invalid cooking algorithm X X X X X
E89.0 IDM error Identity module defective X X X X
E95.0 Software error Hardware and software are incompatible X X X X
E96.0 Connection defective Communication control module - operating X X X X X
module not possible
- Fatal IDM error No viable record in the IDM module and control X X X X X
module
- IDM error IDM module error X X X X X
- Lack of cleaning agent Pressure switch of CONVOClean system is not X In appliances with
pressure detecting pressure CONVOClean system
X = error possible (depending on size of appliance, hardware and software version)
Cross reference:
 You will find more detailed error descriptions in the service manual chapter 5.
“Troubleshooting list and error messages - Electronics”
AS/11-2011 3_02e Error messages_c
Page 2 / 2
3.3 Emergency programmes
i
Information:
The controller has a so-called 'emergency mode' so that the user can continue to use his
CONVOTHERM in the case of an error which cannot be remedied in the short term. This
allows the user restricted operation of the appliance despite having had an error
message.
Warning:
 With all error messages not listed in the table no further operation is possible.
 If the appliance is operated when an error occurs repeatedly, this can cause
further malfunctions of the appliance.
Instruction: From the error message to the start of the emergency programme
1. When the appliance is in error mode:
 the buzzer sounds
 display of an error number in the display, e.g. E01.0
2. Press the button. (This confirms the error.)
The programmes which can still be selected will be indicated by flashing.
3. Select a cooking programme from the remaining programmes by pressing the
appropriate button. (The locked programmes will not respond to buttons being
pressed. The cookbook is also locked.)
4. Set operating information (as described under the individual programmes).
Depending on the error, only restricted operation is possible (e.g. in selecting
temperatures).
5. Press the button and so start the cooking programme.
6. When the cooking time has elapsed or the core temperature has been reached,
press the button.
If the error has remedied itself in the meantime, the appliance automatically goes into
normal mode:
 the error number will no longer be displayed.
 The back lighting/function displays of the programme buttons do not flash, the
buttons react as normal to being pressed.
 The error number displayed has been stored in the customer care service
programme r.38
Hints: Please inform your customers

 The cooking times can be somewhat longer in comparison with those you are
accustomed to from previous experience.
 The customer should pay particular attention to the cooking process and the
condition of his product during cooking.
 The customer should have the defect / error removed by a service engineer as soon
as possible.
AS/11-2011 3_03e Emergency programmes_c
Page 1 / 2
X Operation possible
Emergency programme table:- Operation no longer possible
Error Message in O O O O O Comments

no. the display E E E G G
S B S B S
6.06
E01.0 Not enough water X X X X X - - up to - up to up to No programme with
180°C 180°C 180°C steam
E02.0 Elec. temp. too X X X X X X up to up to up to up to up to *5
high 140°C 140°C 140°C 140°C 140°C
E03.0 Fan malfunction X*2 X - X - up to - - - - - *
100°C*
E04.0 Elec. fan X X X X X X up to up to up to up to up to *5
malfunction 140°C 140°C 140°C 140°C 140°C
E05.0 No gas X*2 X*2 X*2 - -
E15.0 Excessive X X X X X - - up to - up to up to
condenser 180°C*3 180°C*3 180°C*3
temperature
E21.0 Oven sensor failure - X - X - only - - - - -
100°C
E22.0 CTS faulty X X X X X X X X X X X no CTS operation
E23.0 SG sensor failure X*2 X X*2 X 2 no OR*4 no OR*4 X no OR*4 X no OR*4 When regenerating
with steam
programme pre-heat
E24.0 Bypass sensor X*2 X X X X up to - X - X X When steaming
failure 99°C convectio longer cooking time
n only possible
E25.0 Condenser sensor X X X X X X*3 up to up to up to up to up to
failure 180°C*3 180°C*3 180°C*3 180°C*3 180°C*3
E26.0 STL SG sensor X*2 X X*2 X X*2 X X X X X X *6
failure
E23.0 & STL SG and SG X*2 X X*2 X X*2 no OR*4 no OR*4 X - X no OR*4 *6
E26.0 sensor failure
E27.0 Excessive temp. X*2 - X*2 - X*2
SG heater
E33.0 SG heater error X*2 X X*2 X X*2 - - X - X X Only convection
possible
E34.0 SG pump error X*2 X X*2 X X*2 X X X X X X No limitation with
cooking mode*7
E81.0 Programme X X X X X X X X X X X Error normally
memory error remedied after
E82.0 WP error X X X X X X X X X X X switching the
appliance off and on
E83.0 Alg. error X X X X X X X X X X X
again
E89.0 IDM error X X X X X X X X X X X
- IDM error X X X X X X X X X X X
- Lack of cleaning X*2 X X X X X X X X X X No CONVOClean
agent pressure system possible
* Cooking time lengthened considerably. Dishes in the upper containers are ready first
*2 Error message does not exist with this appliance type and therefore operation is not restricted by this
error.
(Restrictions in the table only apply for the another appliance types.)
*3 Injection of water into the condenser is permanently activated (higher water consumption)
*4 Operational readiness (=OR) i.e. steam generator’s pre-heating circuit remains inactive
*5 Let appliance cool down or finish cooking at a lower oven temperature.
*6 No protection against burning out the heater in the OEB (in the OGB also no mechanical STL)
*7 As no automatic steam generator flushing is possible, risk of premature and further reaching appliance
defects
AS/11-2011 3_03e Emergency programmes_c
Page 2 / 2
3.5 Controller assignment diagram

3.5.1 Control module (CM) OEB - OES
in the OEB and OES Communication port X18
Article no. 5009315
OEB - OES
10 (-)
Article no. 5012004

9 not used X17
8 (-)
X19 7
6
not used
(-)
5 not used
4 (-)
3 STL SG
2 (-)
OEB - OES 1 SG
1 Auxiliary fan (-)
12 (-)
X10 2 Auxiliary fan (+)
11 Condenser X16
Article no. 5012003
Article no. 5012003

3 12V
4 Earth 10 (-)
converter*²
Frequency
5 Earth 9 Bypass
6 RxD_12V 8 (-)
7 TxD_12V 7 Oven
8 not used 6 (-)
9 IDM bk 5 CTS4
10 IDM wt 4 CTS3
11 IDM bl 3 CTS2
12 IDM rd 2 CTS1
1 ESD protection (CTS-
OEB - OES
OEB OES
OES OEB 14 not used 14 not used
13 not used 13 not used X15
1 Thermop. Motor * 1 Thermop. Motor * 12 not used 12 not used
2 Thermop. Motor * 2 Thermop. Motor * 11 not used 11 not used
Article no. 5012003

3 Motor anti- 3 Motor anti-clockwise * 10 not used 10 not used
9 not used 9 not used
clockwise * 4 Motor clockwise * 8 not used 8 not used
4 Motor clockwise * 5 Motor fast * 7 GND 7 GND
5 Motor fast * 6 Motor slow * 6 Pressure cleaning 6 Pressure cleaning
5 GND 5 GND
6 Motor slow * 7 Hot air 2 4 Door 4 Door
7 Hot air 2 8 Steam generator 2 3 GND 3 GND
8 t d 2 Bottom level 2 not used
Article no. X11 1 Upper level 1 Water pressure
OEB - OES
OES OEB
1 Phase 1 Phase
not used X14
not used
2 Oven light 2 Oven light
not used
3 Hot air 1 3 Hot air 1
Article no. 5002094
not used
4 SV injection 4 Steam generator 1 SG
not used
5 SV condenser 5 SV condenser
not used
6 SV demoisturising 6 SV demoisturising
not used
7 not used 7 SV SG filling
not used
not used
Article no. 5012001 X12 not used
CM
6 Pump cleaning agent
Article no. 5002094

8 C (Sicotr.) load contactor
9 B (Sicotr.) thermostat
1 SG pump (OEB)
3 SV water nozzle
10 A (Sicotronic) phase
2 Main contactor
4 Pump C. Care
X13 * = not used with frequency converter (single

7 D (Sicotronic) N
OEB - OES
phase)
5 not used
*²
AS/11-2011 3_05e Controller assignment diagram _d
Page 1 / 4

3.5.2 Control module CM OGB - OGS
with the OGB and OGS Communication port X18
Article no. 5009315
OGB - OGS X17

10 (-)
Article no. 5012004

9 not used
8 (-)
X19 7
6
not used
(-)
5 not used
4 (-)
3 STL steam generator
2 (-)
OGB - OGS 1 Steam generator
1 Auxiliary fan (-)
12 (-)
11 Condenser X16
Article no. 5012003
3 12V
10 (-)
Article no. 5012003

4 Earth
5 Earth 9 Bypass
Gas module or
6 RxD_12V 8 (-)
*³
7 TxD_12V 7 Oven
frequency
8 RESET 6 (-)
9 IDM bk 5 CTS4
10 IDM wt 4 CTS3
11 IDM bl 3 CTS2
12 IDM rd 2 CTS1
1 ESD protection (CTS-GRD)
OGB - OGS
14 not used OGS

X11
OGB - OGS
13 not used X15
1 Thermop. Motor *²
Article no. 5012003

12 Flame OK HA1*
Article no. 5012002
2 Thermop. Motor *² 11 +12V (for Hall sensor) M1

10 GND M1
3 Motor anti-clockwise *² 9 Motor speed M1
4 Motor clockwise *² 8 PWM HA1*
5 Motor fast *² 7 GND
6 Motor slow *² 6 Pressure cleaning
5 GND
7 not used 4 Door
8 Burner supply 3 GND
2 Burner speed HA1* OGB
1 Water pressure
2 Bottom level
1 Upper level
OGB - OGS
OGS
X12 1 Phase
10 not used X14
9 not used
2 Oven light
Article no. 5002094
8 not used
3 Heat demand HA1*
Article no.
7 not used
4 SV injection
6 not used
5 SV condenser
5 not used
6 SV demoisturising
4 Reset HA1*
7 not used
OGB 3 Reset HA1*
2 Alarm gas HA1*
7 SV steam generator filling 1 Alarm gas HA1*
CM
6 Pump cleaning agent
Article no. 5002094

1 SG pump (OGB)
3 SV water nozzle
4 Pump C. Care
*
= Only with the OSG with one gas burner
2 not used
5 not used
7 not used
8 not used
9 not used
X13
10 not used
*² = not used with frequency converter

*³ = Only with the OSG with one gas burner
and single phase
Page 2 / 4

3.5.3 Gas module GM
with the OGB
OGB
not used
not used
not used
not used
not used
not used
not used
not used
not used
not used
not used
not used
X27
OGB
8
7
TxD_M2_12V
RxD_M2_12V
X26
6 12V, 25mA *²
Article no.
5 Earth
4 TxD_M1_12V
3 RxD_M1_12V
2 12V, 25mA *
1 Earth
OGB
12 Hot air 2 flame OK
OGB 11 Steam generator flame OK X25
Article no. 5002095
X28
Article no. 5012003

1 12V 10 Hot air 1 flame OK
Connection to
2 Earth 9 Earth automatic firing

3 RxD_12V 8 +12V (for Hall sensor) M2
4 TxD_12V 7 Speed M2
5 RESET 6 not used
X10
6 Earth 5 Earth M2
8 not used 3 Speed hot air 2
9 not used 2 PWM hot air 2
1 Earth hot air 2
OGB
OGB
1 Phase 12 not used X24
X20 2 Reset hot air 1 11 not used
10 not used
Article no. 5012003

3 Reset hot air 1 (HA1)
Article no. 5002094
9 Speed steam generator

4 Heat demand HA1 8 PWM steam generator
5 Alarm hot air 1 7 Earth steam generator
6 Alarm hot air 1 6 not used
5 not used
8 not used 3 Speed hot air 1
9 not used 2 PWM hot air 1
1 Earth hot air 1
10 not used
OGB
X21 1 Reset steam generator
2 Reset steam generator
Article no. 5002090
3 Heat demand SG OGB

4 Alarm steam generator
5 Alarm steam generator (SG)
not used X23
not used
6 not used not used
Article no.
7 not used
not used
8 not used
not used
9 not used
not used
GM
Article no. 5002094
Heat demand HA2
Alarm hot air 2
Alarm hot air 2
Reset hot air 2
Reset hot air 2
* = Frequency converter 1
X22
not used
not used
not used
not used
*² = Frequency converter 2
OGB
1
2
3
4
5
6
7
8
9
Page 3 / 4

3.5.4 Control module CM
with the OES 6.06 Communication port X18
Article no. 5009315
X17
10 (-)
Article no. 5012004

9 not used
8 (-)
X19 7
6
not used
(-)
5 not used
4 (-)
3 not used
2 (-)
1 not used
1 Auxiliary fan (-)
12 (-)
11 Condenser X16
Article no. 5012003
3 12V
10
Article no. 5012003

4 Earth (-)
6 not used 8 (-)
7 not used 7 Oven
8 not used 6 (-)
9 IDM bk 5 CTS4
10 IDM wt 4 CTS3
11 IDM bl 3 CTS2
12 IDM rd 2 CTS1
1 ESD protection (CTS-GRD)
14 not used
X11 1 not used
13 not used X15
Article no. 5012002
12 not used
Article no. 5012003

9 not used
5 Motor 7 Demoisturisation flap - S2
5 GND - S7
7 not used 4 Door - S7
8 not used 3 GND - S1
2 Demoisturisation flap - S2
1 Water pressure - S1
X12 not used X14

Article no. 5012001
1 Phase
not used
2 Oven light
Article no. 5002094
not used
3 Hot air 1
not used
4 SV injection
not used
5 SV condenser
not used
6 not used
not used
7 not used
not used
not used
not used
CM
Motor demoisturisation flap
Article no. 5002094
X13
not used
not used
not used
not used
not used
not used
not used
not used
+ 12 V
10
1
2
3
4
5
6
7
8
9
Page 4 / 4
3.6 "easy Touch" - Basic settings service level
3.6.1 How to get to the basic settings service level
Instructions:
Press the three gear wheels on  The service level for the basic
the screen settings appears
i
Information: Meaning of the menu points
Settings for pre-heating Set the desired operator

programme, HACCP language
monitoring, autom.
cleaning, number of trays
... (selection)
Define times for Display of target values
transferring data and actual values,
switching status of
actuators, diagnosis
system, gas settings
Control actions are logged Set the current date and
and listed for the purpose time
of troubleshooting
AS/11-2011 3_06e_Basic settings service level_et_c.doc
Page 1 / 7
Set the volume and the Change the password for

melody for "End of various areas of the
cooking time" and service level
"Important information"
Import and export data Play video sequences

such as Cookbook, logs, such as cooking videos,
service data operator training
Save recipes for

Press&Go, cleaning levels
…
3.6.2 When first installing the appliance you should set:

1. Language
2. Date and time
3. Sounds
Instructions:
You are already in the basic settings service level

1. Language
Press the “Languages” symbol  Select your desired operator

on the screen language and confirm your
selection by pressing "Save"
Page 2 / 7
2. Date and time
Press the “ Date/Time ” symbol  Use the "+" and "-" buttons to set
on the screen the time and the date in the
calendar. Confirm your settings
by pressing "Save".
3. Sounds
Press the “Sounds” symbol on  Press the "Volume" tab to get to

the screen the volume setting. Use the "+"
and "-" buttons to adjust the
volume and confirm your
settings by pressing "Save".
Page 3 / 7
Press the "Sounds" tab to get to

the tunes setting. Use the "arrow
down" button to call up a list of
possible tunes. You can test
these using the "play" button.
Page 4 / 7
3.6.3 How to work with the diagnosis system in the service programme
Instructions:
To get to the service programme  Enter the password "1qaz" with

press the "Service" symbol on the aid of the input keyboard and
the screen confirm your selection by
pressing "" (Caution: In the
dummy mode the password is
"A").
You will enter the service programme that is divided into up to 6 subcategories
(tabs). Press the tab to call up the desired subcategory.
1. Settings = target values
2. Visual = flow chart of the appliance functions
3. I/O = inputs and outputs
4. Individual = appliance start from the service programme (for gas settings)
5. IDM
6. Gas = gas setting parameter (only shown for gas appliances and in dummy
mode ).
Page 5 / 7
Instructions:
Target values and setting Actual values, operating hours

parameters are shown in the counter, the switching status of
"Settings" tab. If the target value additional actuators and the
needs to be adjusted press the button for the SM update are
relevant parameter and then the shown in the "I/O" group.
"Set" button. Now the target
value can be changed and
saved by pressing "Save".
A flow chart of the appliance  In the interactive mode you can

functions with sensors and activate actuators by pressing
actuators is shown under them (testing the outputs/inputs).
"Visual". You can monitor the You can do this to test them and
activities of the appliance here. identify faults (works also when
Use the "Diagnostic mode" the doors are open).
button to switch to an interactive Use the "Visual mode" button to
mode. exit the interactive mode again.
Safety:
Repeated triggering of certain actuators in quick
succession may permanently damage them!!! !!
Page 6 / 7
The "Individual" tab gives you In the "Gas" group actuators and
the option of starting the parameters are shown which are
appliance from the service also relevant for setting the
programme. This is especially burner for gas appliances.
necessary for the purpose of
setting the burner for gas
appliances.
Page 7 / 7
4.1 Time table for necessary cleaning intervals
i
Information:
 Depending on the build up of dirt and the amount of intensive use, the
CONVOTHERM should be cleaned regularly with original CONVOTHERM
cleaning products and if necessary descaled.
Thereby you will achieve:
 A longer unit lifespan
 Minimal wear on the gaskets
 Even cooking quality results
 Optimal unit hygiene
 Trouble free operation
 With each new unit, the customer receives complete information and an order
form for the CONVOTHERM cleaning products.
 Please inform your customers of this
Safety:
 Observe the safety advice on the labels as well as the safety information
sheets for the cleaner and the respective instruction!
When ? What ? Why ? Where ?

Must you clean / Must be done Must you clean / descale Information
descale can be found
in Chapter:
Daily – directly after Automatic Steam  Increased lifespan of 4.2
switching on generator flushing the steam generator
heating / heat
exchanger
 Prevents disturbances
and down time
 Unit hygiene
Daily – at end of Cleaning the oven  Even cooking quality 4.3.1
operation results 4.3.2
 Longer lifespan of the 4.3.3
CONVOTHERM
Weekly Cleaning bypass  Correct steam gauging 4.3.4
opening and regulating
Cleaning  Unit hygiene 4.3.4
demoisturizing tub
Caring for the oven  Removes light scale/ 4.4.1
with CONVOCare silicate residue and
colouring in OES and
OGS
AS/11-2011 4_01e_Time table for necessary cleaning intervals_b
Page 1 / 2
When ? What ? Why ? Where ?

Must you clean / Must be done Must you clean / descale Information
descale can be found
in Chapter:
Weekly or regularly Wash door and unit  Dripping water from the 4.3.4
drip tray door must drain in the
condenser
Clean inside of double  Clear view into unit 4.3.4
glass door
Clean ventilation area  Even cooking quality 4.3.4
results
 Evenness
Clean outside  Unit hygiene
4.3.4
Depending on the grease Clean hygiene gaskets  Greatly increases 4.3.4
build up in the oven lifespan
(more often with chicken  Prevents steam release
grease)
Yearly Clean water  Connection-flow 4.3.4
connection filter pressure too low  Error
code E01.0
White coating on inside Descale oven,  Otherwise more layers 4.4.1
of oven walls demoisturizing tub and of grease and scale can
injection build up on top of each
(and check water other that are very
softener) difficult to remove
When the pins of the water Descale steam  Prevents unit 4.4.2
level probe or various steam generator disturbances
generator openings (after
removing the parts) have a
heavy build up that can be
seen or the immersion heater
is burned out due to scale
When units with direct injection Descale unit parts/  Prevents function 4.4.3
in the oven or units with a components disturbances
steam generator are descaled,
additonal important parts
should also be descaled. In
the case of function
disturbances in water
conducting parts due to
blockage or scaling, these
parts must also be descaled.
Yearly Complete maintenance  Trouble free functioning 4.6
of the unit by a of the combination oven
CONVOTHERM steamer
trained Service
technician.
AS/11-2011 4_01e_Time table for necessary cleaning intervals_b
Page 2 / 2
Service Handbook OEB/OGB
4.2 Automatic flushing of the steam generator on units with steam

generator
i
Information:
 If date change is set on the controls between the last switching off and on or if
the unit goes into STOP mode with 24 hours operation, the automatic steam
generator flushing will be triggered. On the display, a choice is indicated for 10
seconds of whether the steam generator flushing should be performed or not.
If within these 10 seconds "YES" or "NO" is not chosen, the procedure will
automatically begin. The steam generator will be drained, flushed, and
afterwards filled again and heated. This process, depending on the size of the
unit, can last up to 5 minutes. The unit is then again in standby mode.
 We recommend allowing the automatic steam generator flushing to run daily,
right after switching on the unit!  Please inform your customers of this! 
Safety:
 Daily flushing of the CONVOTHERM steam generator increases the lifespan
of the steam generator heating / heat exchanger and prevents malfunctioning.
Instructions:
1. Switch unit on.
2. In the display, after the date change, „Steam generator flushing?“ „Yes/No“ is
indicated.
3. The selection is already on „Yes“. By pressing the key, the steam
generator flushing will start.
4. If the steam generator flushing is not desired, then select „No“ with the
selector knob and confirm by pressing the key. Afterwards, the automatic
steam generator flushing will be stopped and the unit is ready to be
programmed for a cooking programme. After changing the date, it is
absolutely necessary to perform steam generator flushing.
5. If the „No“ is not selected within 10 seconds, the steam generator flushing will
automatically be triggered.
Instructions: How to start the steam generator flushing manually:

1. Switch unit on.
2. Press key  The display indicates the selection possibilities.
3. With the selector knob select "Steam generator draining" and confirm by
pressing the key.

4. Confirm "Yes" by pressing the key.  The automatic steam generator
draining will start.
Notice:
If ‘Problem water’ is used for steam generator filling (Improper water or water
softener system that is not correctly adjusted, very hard water > 20° or very soft
water < 5°dH) this can cause foaming in the steam generator, Error code E01 or
lead to other malfunctions. As described above, the steam generator flushing can
be started manually.
AS/11-2011 4_02e_Automatic flushing of the steam generator_b
Page 1 / 1
4.3 Cleaning the Unit
Contents:
4.3.1 Cleaning the oven:
Information, Safety advice
4.3.2 Half-automatic oven cleaning:
Safety advice, Operation instructions, Advice
4.3.3 Automatic Cleaning system CONVOClean system (Option):
Safety advice, Operation instructions, Advice
4.3.4 Further cleaning measures:
Cleaning hygenic plug-in gaskets, Cleaning fan area, Cleaning water connection filter,
Cleaning outer casing, Further cleaning measures
4.3.1 Cleaning the oven
i
Information:
 By cleaning the oven daily with the original CONVOTHERM cleaning solution,
continuous quality cooking results are maintained as well as an extended
lifespan of the unit.
 In every new unit, the customer receives general information about the
cleaning solution from CONVOTHERM and an order form
 Please inform your customer of this. 
Safety:
 Make sure to observe the safety instructions on the labels and safety
data sheets of the cleaning solutions!
 When working with cleaner and spray solution wear suitable protective
clothing, gloves and protective glasses!
 Only use original CONVOTHERM cleaning solution (no irritative, high
alkaline cleaning or scouring solution). Damage caused by improper
cleaning, voids the guarantee.
AS/11-2011 4_03e_Cleaning the Unit_c
Page 1 / 7
 The hand shower can only be used for cleaning the oven and not for
cleaning the outer casing! Do not spray the inlet and outlet ventilation
openings and not on the electric current conducting unit parts of the
combination oven steamer.
 Cleaning and maintenance work can only be performed on a cold unit!
Never spray into a hot oven with the hand shower! Allow CONVOTHERM to
cool to under 100°C oven temperature.
 When cleaning the CONVOTHERM never use a high pressure cleaner or
water jet!
 Never use acid on the combination oven steamer or expose to acidic steam
because the stainless steel can corrode.
 To avoid discolouration and corrosion of the stainless steel, the combination
oven steamer must be cleaned regularly, also when only operated in the
steaming programmes.
 Please make sure that the suction panel and the hanging rack are installed
and fastened according to the instructions.
 Regular cleaning reduces the risk of damage due to low pressure.
 Do not spray cleaner into the steam generator / steam outlet opening.
 To avoid wear on the condenser and heavy grime build up on the oven floor,
use the grease drip tray when cooking greasy products (i.e.chicken).
Damage caused by improper cleaning, voids the guarantee.
4.3.2 Half-automatic oven cleaning
Safety:
 When cleaning, wear proper protection (gloves and protective glasses are
included in every unit).
 Do not inhale spray mist!
 Do not allow the spray container to stand for longer periods of time under
pressure. Turn pump top slowly off and release the air pressure.
 Nozzle, nozzle extension and nozzle parts should be rinsed clean after each
use.
 Rinse out cleaner container weekly.
Operation instructions: Half-automatic oven cleaning

The CONVOTHERM is equipped with an oven cleaning programme „clean“.
1. Press key → Selection possibilities are indicated in display. With the

selector knob choose‚Cleaning’ and press to confirm.
2. Confirm ‚Yes’ with the key. → The symbol lights up and the selected
values of the cleaning programme are indicated in the display.
3. Press key → The CONVOTHERM will start cleaning.
Page 2 / 7
4. After the first signal, spray oven, floor drain, shelves, trays, etc. (also spray
cleaner behind the suction panel) with original CONVOTHERM oven cleaner.
Close door and allow to work. The cleaning programme will continue to run
START
automatically. (Do not press STOP

key!)
5. After the second signal, switch off CONVOTHERM.
6. Using the hand shower, thoroughly spray the oven, accessories and behind
the suction panel and spray a few jets of water into the drain. Spray weekly
into the steam measuring opening (finger thick opening in the oven in the area
behind the door lock) approx. 20 ml CONVOClean forte and rinse out again
with the hand shower.
7. For heavier build up repeat the cleaning process.
8. Leave the oven door ajar after use or cleaning (airing position).
4.3.3 Automatic Cleaning System CONVOClean system (Option)
_Safety:
 Only use the combination of the original cleaner CONVOClean forte / new and
spray solution CONVOCare for cleaning the oven.
 The unit must not be opened during the cleaning process.
 The automatic cleaning should not be interrupted.
If the Cleaning system is interrupted with than the CONVOTHERM
will automatically go into a 10 minute flushing when switched on again.
 Check the on site water connection if „Low water“ is displayed
 After an electrical power loss, the oven will go into a flushing cycle.
 If the safety questions are not answered within 5 seconds, the
CONVOTHERM returns to the cleaning level questions and does not start.
 If „low agent preassure“ lights up, than there is a malfunction. Check to see
that there is enough cleaner or spray solution in the respective containers and
fill if necessary (red hose for CONVOClean forte / new, transparent hose for
CONVOCare). Check that the suction hose is in the liquid in the container.
 Observe the advice on the containers for CONVOClean forte / new and
CONVOCare.
 Always make sure that the containers are properly connected. CONVOClean
forte / new = red CONVOCare = green (blue)
 Attention: When using non-original CONVOTHERM products or if the
tops of the cleaners are exchanged, health hazards can occur for those
consuming the food and for the unit operator.
Page 3 / 7
Operation Instructions:
1. Before starting, remove food rests or cooking residue from the oven to avoid
blockage of the oven drain.
2. Check that the containers for CONVOTHERM oven cleaner and spray solution
are full. The containers must be full. The suction hose must be in the liquid.
3. Press key → Selection possibilities are indicated in display. With the

selector knob select ‚CONVOClean system’ and confirm by pressing the
key.
4. To select the cleaning levels
1 light soiling
2 medium soiling
3 strong soiling
4 strong soiling-shining+
Press and select with the selector knob depending on the build up on the
oven. Choose a higher level for heavier build up.
5. Press key →On the display, two safety questions will appear, one after
the other. Answer the questions using the selector knob and confirm by
pressing key.
6. The CONVOTHERM starts the CONVOClean system automatically.
7. After Automatic Cleaning has ended spray weekly spray weekly into the
steam measuring opening (finger thick opening in the oven in the area
behind the door lock) approx. 20 ml CONVOClean forte and rinse out
again with the hand shower.
8. Leave the oven door ajar after use or cleaning (airing position).
Advice:
 Grease build up on the bypass pipes can lead to problems in the programmes
with steaming, i.e. heavy wash off in Superheated steaming or puddles on the
plates in regeneration.
 Outside of the oven, areas such as the parts of the door and the oven gasket
must be manually cleaned.
 For heavy build up in the oven, certain places may require a manual cleaning
afterwards.
 Hot air sterilization and shining + can be adjusted in the Service level. See
"Chapter 2.3.5 Automatic Cleaning".
 After a manual cleaning, a lower cleaning level can be used and thereby save
water and cleaner.
 Depending on the build up level of the oven, the hanging rack and shelves can
remain in the oven during the automatic cleaning CONVOClean system.
 Depending on the water quality (high silicate), after a time, dark discolouration
can occur in the oven. This discolouration can be removed by treating with
CONVOCare-concentrate. Spray CONVOCare-concentrate into a cold oven.
Allow to work for 10 minutes and wipe out the oven with a soft cloth or sponge.
Page 4 / 7
4.3.4 Further cleaning measures
Cleaning hygenic plug-in gaskets
Regularly cleaned (remove grease) hygenic gaskets greatly increases their life-
span.
Instructions:
 For heavy build up of dirt or grease, the door gaskets can be pulled out
without tools (begin on the corners) and cleaned. The gaskets must be cool
before hand.
 Use only mild, odourless detergents for cleaning (do not use scouring agents
or cleaning methods which attack the surface).
 The hygenic plug-in gaskets can also be cleaned in a commercial dishwasher.
Make sure that they are not mechanically damaged.
 The dry gaskets can be installed again (starting at the corners) without the use
of tools.
i
Information:
The lifespan of the hygenic plug-in gaskets is extremely dependent on regular
cleaning and removal of grease and the oven cleaner products that are used. A
maximum lifespan is reached when you use only the original CONVOTHERM
cleaning products.
Cleaning ventilation area
Cleaning the ventilation area behind the suction panel must be performed
according to the amount of build up. Observe the safety advice in Chapters 4.3.1
and 4.3.2
Instructions:
1. Unit main power supply must be disconnected with an all-pole isolation switch
and ensured against switching on again! Wait until the fan comes to a full
stop!
2. Loosen the quick lock on the suction panel and swing suction panel out.
Page 5 / 7
3. Spray ventilation area and back side of suction panel with original
CONVOTHERM oven cleaner and allow to work for 10 minutes
4. Afterwards thoroughly rinse the ventilation area and suction panel and in gas
units the heat exchanger with the hand shower.
5. After cleaning the suction panel swing back and fasten with the quick lock.
Advice:
To avoid the problem of uneven browning results, the suction panel must be
fastened and locked correctly
Cleaning the water connection filter
A water filter is in the water connection to prevent blockage of the nozzles installed
in the unit.
Instructions: A B
 Unscrew both water connections behind on the under
side of the unit.
 Remove filter and clean.
 Re-assemble in reverse steps.
 Switch unit into operation and check for water tightness.
Advice:
 For units without a soft water connection, a double connection piece is
available Part No.: 5011002 as a spare part.
A B
5011002
 Additionally, a micro filter is available and can be installed against heavier

impurities in the water due to sand, lead particles or suspended particles.
Page 6 / 7
Cleaning outer casing
Advice:
 The CONVOTHERM units OEB/OES/OGB/OGS are protected against splash
water, but are never allowed to be rinsed directly with a water spray.
 For cleaning the outside casing, use a mild odourless cleaner (no scouring
agents or cleaning process that will attack the surface).
 Apply cleaner with sponge or soft cloth and afterwards wipe off thoroughly
with clear water using a sponge or soft cloth.
Further cleaning measures
 For a clear view into the unit, clean the inside of the double glass door
regularly. Open the quick lock. Make sure that the glass does not become
scratched because this can lead to the glass breaking.
 Make sure that the oven and hanging rack don‘t become scratched.
Scratches can lead to corrosion.
 Clean Bypass opening (finger thick opening in the oven in the area behind the
door lock) weekly with 20ml CONVOClean forte cleaner. Flush with the hand
shower afterwards.
 Clean dehumidification tub (Crisp & tasty): Remove the cover of the tub
weekly. Clean food rest from tub and drain in oven. Spray with original
CONVOTHERM oven cleaner and allow to work. Thoroughly flush with the
hand shower.
 Regularly clean the door and unit drip tray and make sure that the drain is not
blocked.
 Regularly clean the oven drain and make sure that it is not blocked.
 If a white coating builds up over time in the oven, the water softener is not
properly adjusted. This coating can be removed with a suitable descaler
(CONVOCal) (only by a trained service specialist) see Chapter "4.4
Descaling".
Page 7 / 7
4.4 CONVOTHERM Descaling
Contents:
Information, Safety
Check, Information, Safety, Notice: Descaling solution, Attention,
Notice: Oven maintenance, Instructions - Oven descaling
4.4.2 Steam generator cleaning and descaling (only in OEB and OGB)
Check, Information, Notice, Safety, Attention, Notice: Descaling solution, Instructions -
Descaling the steam generator, Notice
4.4.3 Unit parts descaling
Check, Information, Notice, Safety, Notice: Descaling solution, Attention, Insructions –
Descaling the unit parts / -components, Instructions - Removing and assembling
the unit parts / -components, Notice
i
Information:
 Depending on the quality of the water used in the CONVOTHERM, descaling can be
necessary.
 Descaling the oven in OES and OGS units can be performed by a technically
experienced user following strict observance of the instructions.
 Descaling of the steam generator in OEB and OGB units or descaling of various unit
parts (see 4.4.3) can only be performed by a CONVOTHERM-trained specialist. The
safety advice and the details in these instructions must be carefully followed.
Safety:
 Be sure to observe the safety instructions on the labels and safety data sheets
of the cleaning solutions!
 When working with descaler, wear suitable protective clothing, gloves and protective
glasses!
 Only the original CONVOTHERM descaling solution CONVOCal / CONVOCal forte
or vinegar or citric acid can be used. Damage caused by improper descaling and
cleaning, voids the guarantee.
 Rinse out the descaling solution thoroughly. Residue can cause corrosion of the
stainless steel.
 The descaling process should only be performed by a CONVOTHERM-trained
specialist.
 Do not allow the spray container with descaling solution to sit pressurized over a
longer period of time. Turn the pump top slowly off in order to release the pressure.
 Rinse the nozzle, and nozzle extension and nozzle parts after each use.
Attention:
Possible damage to the product or the building
 Never operate the combination oven steamer with descaler. Descaling can
only be done in a cold unit.
 Descaler can never be heated!!
 Remove immediately and thoroughly with a lot of water any over flow of
descaler.
Health danger
 Vapors cause irritation! Ensure that there is adequate airing!!
 Do not inhale the spray mist or vapors!
AS/11-2011 4_04e_CONVOTHERM Descaling_b

Page 1 / 8
Check:
Descaling of the oven, demoisturizing tub and the injection in units with direct injection is
necessary when a white coating has built up on the oven walls.
i
Information:
 Clean the CONVOTHERM daily after operation and descale the oven regularly as
needed. Otherwise, layers of grease and scale can build up, that are very difficult to
remove..
 Please inform your customers of this! 
 If the oven is constantly in need of descaling, then the water quality of the customer
is not suitable and is not in accordance with the recommendations in the Installation
Handbook.
Possible causes:
 No water treatment available: Recommend that the customer use a partial
decalization system (hydrogen ionic exchanger i.e. from the company Brita)
 The partial decalization system is incorrectly adjusted or defective. Check the
system and the water quality (if necesary, have the system serviced).
Safety:
 Attention: After water softening, the treated water must have the following
qualities:
 Drinking water quality
 Residual hardness:
– min. 5°dH - max. 7° dH
– min. 9° fH – max. 13° fH
– min. 6,3° eH - max. 8,8° eH
– min.90 - max.125 ppm (USA
Notice: Descaling solution

 Vinegar or citrus acid is biodegradable.
 Otherwise use only the Convotherm descaling solutions
 CONVOCal for normal descaling  can be used by the customer.
 CONVOCal forte for heavy descaling  can only be used by a trained technician.
 For descaling the oven and its parts, mix the descaler 1:3 with water (1 part descaler
+ 3 parts water).
Attention:
 Descaler must never be heated!!
 Only spray descaler in a cooled unit <40°C.
 Remove immediately and thoroughly with a lot of water any over flow of
descaler.
 Vapors cause irritation! Ensure that there is adequate airing!!
 Do not inhale the spray mist or vapors!
Notice - Oven maintenance:

For oven maintenance, the user can spray the cooled oven with CONVOCare 1x weekly,
allow to work for 30 min. and afterwards thoroughly flush the oven with the hand shower.
 Please inform your customers of this! 

Page 2 / 8
Instructions – Descaling the oven:

1. Thoroughly clean the oven by running the half-automatic cleaning with the cleaning
programme „clean“ (see Service Handbook 4.3.2 „Half-automatic oven cleaning or
the User manual) or the automatic cleaning with "CONVOClean system (see in
Service Handbook 4.3.3 „Automatic Cleaning System CONVOClean system (Option)
or in User manual. Afterwards, flush the oven out thoroughly with the hand shower.
and ensured against switching on again! (If the fan is running  wait until it
comes to a full stop!)
3. Swing suction panel out.
4. Using CONVOCal-water mixture (3:1), spray the oven (also behind the suction panel
and especially behind the fan wheel), demoisturizing tub, oven drain, suction panel
(front and back), fan wheel, direct injection and in the gas units the heat exhanger
pipes.
5. Close the door and allow the descaler to work depending on the heaviness of scale
30 – 60 minutes.
Attention:
 Do not start the unit, otherwise irreparable damage can occur to the unit.
 Immediately wash off any descaler over flow with a lot of water to prevent
spots.
6. Using the hand shower, flush the oven thoroughly and intensively including behind
the suction panel, fan wheel and the heat exchangers, all oven parts, the
demoisturizing tub and the oven drain.
7. Afterwards, clean (=neutralize) the oven with the original CONVOTHERM oven
cleaner as follows:
 Spray oven with CONVOClean new / forte and allow to work 10 min.
 Flush the oven out again thoroughly with the hand shower.
8. Fasten the suction panel and hang the hanging rack again according to instructions.
Cross reference:
 Service Handbook 4.3.2 "Half-automatic Oven Cleaning"
 Service Handbook 4.3.3 "Automatic Cleaning system CONVOClean system
(Option)"
 Cleaning advice in the User manual
 Installation Handbook Chapter 4.1 "Water inlet"

Page 3 / 8
4.4.2 Steam generator cleaning and descaling (only in OEB and OGB)
Check:
Descaling of the steam generator is necessary when the pins of the water level probe or
the various steam generator openings (after removing a part) show evidence of heavy
scaling or when the immersion heating element is burnt out due to heavy scaling.
i
Information:
When a lot of scale has collected due to water fluctuation in the settling area 4 in the
steam generator, it can be that the longer pin on the water level probe 5 is covered in
scale and therefore makes contact and completes the electrical circuit. This means that
when the unit is switched on and the steam generator 1 is empty, the immersion heating
element 2/ steam generator burner will immediately switch on although there is not
enough water in the steam generator. This can lead to a malfunction in the unit.
Check filling gap is

free of scale!!
1 = Steam generator 5 = Water level probe

2 = Immersion heating element* 6 = Steam generator pump
3 = Steam outlet opening B4 = Preheating probe
4 = Settling chamber B8 = Safety thermostat
* = In OGB steam generator-heat exchanger
Notice:
When the immersion heating element 2 / steam generator heat exchanger become over
heated, the error code E27 is triggered in the Excess temperature probe B8 plugged into
the convection heating element / pipe next to the burner chamber. The immersion heating
element 2 / steam generator burner will switch off before burning out.

Page 4 / 8
Safety:
 A scale-free generator reduces the danger of damage due to low pressure.
 Make sure that the suction panel and the hanging rack are installed and
fastened according to instructions after descaling
 Flush all descaling residue thoroughly out of the steam generator. Residue
can lead to far reaching damage (An error reading on the water level probe due to
foaming residue in the steam generator).
Attention Unit Damage: i.e. Heating elements burning out.

Attention Health Damage: Water sprays or foaming are able to run out of the
steam generator into the oven onto the food.
Attention:
 Descaler can never be heated
 Remove thoroughly all over flow descaler with a lot of water.
 Vapors can cause irritation! Ensure adequate airing!!
 Do not inhale spray mist or vapors!

 Vinegar or citrus acid are biodegradable.
 Otherwise use only recommended Convotherm Descaling solutions
 CONVOCal for normal scaling (with anti-foaming)
 CONVOCal forte  the stronger descaler for heavy scaling build up (with anti-
foaming)
 For heavy scaling, remove the immersion heating element and remove the scaling
mechanically before chemical removal begins.
Instructions – Descaling the steam generator:

1. Empty the steam generator with the help of the steam generator pump. Thereby:
Keys Temperature + Time + r01 [ 22°C ] CTC1

CTC press simultaneously for r02 [ 23°C ] CTC2
3 seconds r03 [ 23°C ] CTC3
With selector set Service point

d13 [ ] Test SV con
d14 for "Testing the Steam d14 [ ] Test pump
generator pump" d15 [ ] Test SV dem
With arrow key spring right to
Service value d13 [ ] Test SV con
d14 [ ] Test pump
d15 [ ] Test SV dem
With selector switch pump on d13 [ ] Test SV con

and off* d14 [ ] Test pump
d15 [ ] Test SV dem
* Depending on the size of the unit the steam generator pump has to be switched on
one or more times, until the steam generator is empty. This is why it is
recommended to remain by the unit during the pumping out phase in order to pay
attention to the pumping noise. This noise changes when the steam generator is
empty. If the steam generator is empty do not switch the pump on again!
and ensured against switching on again! (If the fan is running wait until it
comes to a full stop!)
3. Swing suction panel out.

Page 5 / 8
4. In the steam outlet opening (hole behind the suction panel in the rear oven wall, see
pos. 3 in the drawing) fill the descaler in with the help of a hose with a funnel
(amount dependent on the scale build up; in 6.10, 6.20 and 10.10 approx. 4 liters, in
10.20, 12.20, 20.10 and 20.20 approx. 7 liters).
As an alternative, the descaler can be filled in via the opening for the water level or
the water inlet of the back flow protection.
5. "Over fill" the steam generator with the help of the hand shower via the steam outlet
opening with water until the water spills out of the steam outlet opening
6. After the working time, depending on the amount of scale build up (30 min. to max. 1
h), switch unit on again and empty the steam generator with the help of the steam
generator pump as described in Step 1.
7. Check that settling chamber and filling gap are free of scale and if necessary repeat
cleaning.
Attention:
8. Before operating the CONVOTHERM unit, over fill the steam generator at least 7 x
with clear water (with the hand shower in the steam outlet opening) and each time
empty the steam generator afterwards with the help of the steam generator pump as
described in Step 1.
If a un-named product is used for descaling, the steam generator must be over filled
with clear water at least 20 x and emptied again. (Un-named products lead to
heavy foaming).
9. After cleaning the steam generator, clean (=neutralize) the oven with the original
CONVOTHERM oven cleaner as follows:
 Flush the oven out thoroughly with the hand shower
 Spray oven with CONVOClean new / forte and allow to work 10 min.
 Flush the oven out again thoroughly with the hand shower.
10. Fasten the suction panel and hang the hanging rack again according to instructions.
Notice:
 When you are descaling the steam generator, it is recommended that other water
conducting parts as described in Chapter 4.3 are descaled.
Notice:
For heavy scale build up and a water hardness > 18°dH (problem water), we recommend
the following:
 Check the water tightness of the steam generator pump and the water level probe
during descaling in the unit
 Recommend to your customers a partial decalization system (hydrogen ionic
exchanger i.e. from the company Brita).

Page 6 / 8
4.4.3 Descaling unit parts
Check:
When the oven in units with direct injection and units with steam generator are descaled,
the descaling of various unit parts / components is at least at this time necessary. If
malfunctions exist that are caused by water conducting unit parts that are blocked or
scaled then it is also necessary to descale.
i
Information:
 When repeated problems exist with scaling / blocked unit parts, the water quality of
the water being used is not suitable or is not in accordance with that which is
recommended in the Installation Handbook: Possible causes:
 No water treatment available: Recommend to your customers a partial decalization
system (hydrogen ionic exchanger i.e. from the company Brita).
 The partial decalization is not correctly adjusted. Check the system and the water
quality (see below for instructions).
 Check whether in the water connection and in the solenoid valves, drain filters are
in place. Use a sediment filter 0,08 mm for heavier water impurities.
Safety:
 Attention: : After water softening, the treated water must have the following
qualities:
 Drinking water quality
 Residue hardness:
– min. 5°dH - max. 7° dH
– min. 9° fH – max. 13° fH
– min. 6,3° eH - max. 8,8° eH
– min.90 - max.125 ppm (USA
 Vinegar or citrus acid is biodegradable.
 Otherwise use only the Convotherm descaling solutions
 CONVOCal for normal descaling  can be used by the customer.
 CONVOCal forte for heavy descaling  can only be used by trained technicians.
 For descaling the unit parts, mix the descaler 1:3 with water (1 part descaler + 3
parts water).
Attention:
 Descaler can never be heated
 Remove thoroughly all over flow descaler with a lot of water.
 Vapors can cause irritation! Ensure adequate airing!!
 Do not inhale spray mist or vapors!
 Do not mechanically scratch unit parts.
Instructions – Descaling the unit parts/ components:

To descale the various unit parts, proceed step-by-step as follows:
1. Remove parts.
2. Chemically descale parts, i.e. immerse in descaler (working time depends on
heaviness of build up 30 – 60 Min.).
3. Thoroughly flush parts with water
4. Neutralize parts, i.e. immerse in CONVOClean (forte/new) and afterwards flush
again thoroughly with water.
5. Check that parts are free of scaling (clear passage) and assemble again.

Page 7 / 8
Instructions – Removing and assembling the unit parts / components:

The following unit parts / components can and should be removed and descaled.
Proceed step-by-step as described in the previous instructions „Descaling the unit parts /
components“.
1. Injection pipe for direct injection
 The injection pipe is fastened with a nut SW10 on the backside of the suction
panel. Loosen the nut and remove the injection pipe
 After descaling, assemble the injection pipe with the nut SW10 onto the backside
of the suction panel again.
2. Injection nozzle for direct injection
 The injection nozzle (SW 14) is fastened into the unit ceiling with a union nut.
Using a wrench, unscrew the nozzle SW14.
 After chemically descaling, rescrew the nozzle with the union nut on again.
3. Water inlet for direct injection
 Unscrew the injection nozzle (SW 14).
 Loosen the union nut SW 19 with a wrench  the water inlet pipe can then be
pulled into the electric connection area.
 Loosen hose connection on water inlet and remove pipe from hose.
 After chemically descaling, assemble the water inlet with the union nut and the
nozzle again in the reverse process.
4. t-piece for manometer and pressure switch in the water inlet for direct injection
 Unscrew manometer and pressure switch from the t-piece
 Loosen hose connection above and below the t-piece and remove t-piece
 After chemically descaling, using a needle, make sure that the t-piece has a clear
passage.
 Assemble the parts in the reverse procedure
5. Demoisturizing tub
 Remove cover of the demoisturizing tub
 Unscrew nozzle, descale and ensure it has a clear passage.
 Rescrew nozzle on and place cover on the demoisturizing tub.
6. Water level probe
Remove water level probe
Attention:
 Chemically descale only the probe, do not mechanically clean the surfaces
because the water level probe is galvanized and this coating will be scratched
 Remove seal, clean and check
 Assemble water level probe with cleaned /new seal and electrically connect
7. Preheating probe B4
Unscrew probe, chemically descale and assemble again.
Notice:
For heavy scale build up and a water hardness > 18°dH (problem water), we recommend
the following:
 Check the water tightness of the steam generator pump and the water level probe
during descaling in the unit
 Recommend to your customers a partial decalization system (hydrogen ionic
exchanger i.e. from the company Brita).
Cross reference:
 Service Handbook 4.3.2 "Half-automatic Oven cleaning"
 Service Handbook 4.3.3 "Automatic cleaning system CONVOClean system (Option)"
 Installation Handbook Chapter 4.1 "Water inlet"

Page 8 / 8
4.5 Overview: Cleaner and Care products
i
Information:
In depending of the pollution level and the concentrate of handling the
CONVOTHERM unit should be cleaned and possibly decalcified regulary with the
original CONVOTHERM products
CONVOTHERM offers following products:
CONVOClean new
i
Information:
Description: oven chamber cleaner environmentally sound
for easy contamination of the oven chamber
Usage: for manual cleaning (pump spray dispenser
necessary), not for the automatic cleaning systeme
CONVOClean system suitable!
Trading unit: 10 litre jerry can
Safety advice:
 Do not use with the CONVOClean system!
 Marking free!
CONVOClean forte
i
Information:
Description: oven chamber cleaner environmentally sound
for normal till extreme contamination of the oven chamber
Usage: for manual cleaning (pump spray dispenser
necessary) or with the automatic cleaning system
CONVOClean system
Trading unit: 10 liter jerrycan
Safety advice:
 Corrosiv, just for stainless steel qualified, corrode
aluminium and zink-plated parts.
 corrosive
AS/11-2011 4_05e_Overview_Cleaner and Care product_c.doc
Page 1 / 4
CONVOCare
i
Information:
Description: nozzle flushing liquid concentrate for the
CONVOClean system
Usage: automatic cleaning systeme CONVOClean system,
neutralized cleaning residues, removes easy lime cords.
Trading unit: 1 liter concentrate for the manufacture of 10
(respectively 20 liter) nozzle flushing liquid mixing ratio 1:29
with soft water
Safety advice:
 corrosiv, just for stainless steel qualified,
biodegradable
 irritant
CONVOCal
i
Information:
Description: descaling solution with guard formular
Usage: for descaling from the steam generator and inner
oven compartment
Safety advice:
 Corrosiv, just for stainless steel qualified, corrode
aluminium and zink-plated parts!
 irritant
CONVOCal forte
i
Information:
Description: descaling solution with guard formular for
removing of stronger lime and scale residues.
Usage: for descaling from the steam generator
Safety advice:
 marking obligation, just for stainless steel qualified,
corrode aluminium and zink-plated parts
 irritant
Page 2 / 4
Stainless steel carespray
i
Information:
Description: stainless steel care spray
Usage: Spray, generate a protective film on the stainlees
steel surfaces
Trading unit: 400ml aerosol can
Safety advice:
 just for outside using ( no spraying or using in the
inner oven compartment !!)
 highly inflammable
Summary oven chamber cleaning:

automatic cleaning
Oven chamber Semi-automatic
manual cleaning
cleaning cleaning
CONVOClean new
  -
CONVOClean forte
  
CONVOCare
 - 
CONVOCal
* - -
CONVOCal forte
* - -
* Just by an CONVOTHERM technical Service partner!
Page 3 / 4
Order advice:
Products Part No.

CONVOClean new 10 liter P3 3007015
CONVOClean forte 10 liter P2 P3 3007017
CONVOCare nozzle flushing liquid concentrate 1 liter P2 P3 3007028
CONVOCal 10 liter Descaler 3007018
CONVOCal forte 10 liter Descaler 3007023
Stainless steel – care spray 400ml 3007010
Pump spray dispenser volume 1 liter with extension tube 3007025
Empty jerrycan 10 liter 3007029
Gloves heat proofed 3007035
Page 4 / 4
4.6
0B Yearly Maintenance recommendations
Contents:
6BU
Information, Safety
4.6.1 Installation check:
Instructions with checklist
4.6.2 Combination oven steamer cleaning:
Information, Notice, Cross reference
4.6.3 Checking the electrical parts:
Safety: Attention, Information
4.6.4 Check and Visual check:
Check, Cross reference
4.6.5 Checking the gas technical parts
Information, Cross reference
i
Information:
7BU
 The maintenance intervals are dependent on the CONVOTHERM‘s daily length of

operation.
 Only a specialist appropriated installation can guarantee disturbance-free functioning
of the combination oven steamer. Please observe here the following points:
Safety:
8BU
 All work must be performed in accordance with current local regulations and
standards.
 After each maintenance or repair, an on site technical safety check must be
performed on the unit (i.e. in Germany in accordance with VDE 0701).
AS/11-2011 4_06e_Yearly Maintenance recommendations_b
Page 1 / 5
4.6.1
1B Installation Check:
Instructions:
9BU
For disturbance-free operation of the CONVOTHERM combination steamer, these standards given
in the Installation Handbook ( Chapter 1.1 to 9.2 and if necessary 11) must be performed and
completed by a specialist during installation. yes!
Check particularly the following points!

Installation  Chapter 2
 Were the applied standards observed during installation

20B
( Chapter 1, Safety advice)?

 Is the combination oven steamer level?
21B 
 Have the safety distances been maintained?
2B 
 Are the minimum distances to the next heat eminating units on all sides of the unit a minimum of

23B
500 mm?
 Is the distance to fryers, grease baking units (cooking units with open hot grease containers,)

24B
greater than the radius of the hand shower hose?

Attention: There is a danger of scalding for the user or fire if water is
sprayed into hot grease.
 Is there adequate air ventilation provided under the unit? This means that underneath the unit is

25B
clear of blockage or objects( Chapter 7, Combustible air ventilation).

 Are the pipes for air and gas exhaust accessible, this means free of objects or coverings?
26B 
Electrical connections  Chapter 3

 Has the customer provided electrical fuse protection been checked?
27B 
 Has an all-pole isolation switch with min. 3 mm contact openings been provided on site and
28B
made accessible?

The main power must be switched off before cleaning, repair or installation work on the
combination oven steamer begins!
 Has the unit been provided with an equipotential bonding?
29B 
 Is the unit protected, in accordance with the latest installation regulations, against residual

30B
current using circuit breakers with an applicable current rating?

 Does the CONVOTHERM combination oven steamer have its own fuse protection, this means

31B
that no other units are connected on the same fuse protection?
Water connection  Chapter 4

 Is the unit connected to cold water of drinking water quality?
32B 
 Is the flow pressure/ water pressure between min. 200 kPa (2bar) and max. 600 kPa (6bar)?
3B
 Is the flow pressure in units with automatic cleaning (CONVOClean system) min. 300 kPa (3bar)
34B
( Chapter 11.1 Automatic Cleaning)? 
Page 2 / 5
yes!
 Has the maximum allowed water hardness been exceeded? In OEB and OGB a water hardness
35B
of over 18°, this is with heavier scale build up in the steam generator, a water softening system
is recommended: an hydrogen ionic exchanger! In OES and OGS, a water hardness of over
7° a water softening system (recommended is: an hydrogen ionic exchanger such as an partial
decalization system from the company Brita) is absolutely necessary
Information can be acquired from your water supplier. no  yes 
if , yes, which measures were taken? ____________________________________
 Is a filter / water softening system installed?

36B
Use only a hydrogen ionic exchanger (i.e. partial decalization system from the company Brita)
 Is the water drain equipped with an open drain?
37B

 Is the on site water drain min. DN 50?
38B 
 Is the gradual slope min. 5% or. 3°?
39B 
 Is the funnel next to or behind the combination oven steamer?
40B 
 Chapter 5
Gas connection / Gas exhaust / Combustable air ventilation / Authorization  Chapter 6
for CONVOTHERM OGB / OGS  Chapter 7
 Chapter 8
 Has the gas and gas ventilation installation been performed according to regulations? The
41B
appropriate measures for combustible air supply and gas exhaust must not be different from the 
local standards and regulations!
 Is the gas and gas exhaust installation approved by a local specialist?
42B 
 Is there only nonflammable materials over the unit such as covers or other materials?
43B 
Cross reference:
10BU
 See also the information in the Installation Handbook for Electric and Gas units.
4.6.2
2B Cleaning the combination oven steamer
i
Information:
1BU
Regular cleaning of the following areas prevents problems due to low pressure and low
qualtity cooking results as well as preventing a complete heater breakdown (steam
generator heating):
1. Bypass pipes ( incl. T-piece of the B5 probes)
2. Hygenic door gaskets
3. Condenser / Oven drain / Demoisturizing tub
4. Ventilation area ( oven )
5. Water connection filter / Filter on solenoid valve
6. Steam generator / injection (when available)
7. Unit drain
Page 3 / 5
Notice:
12BU
When necessary or when flushing is not properly performed by the user, the following
areas must be descaled or mechanically cleaned:
8. Steam generator incl. Settling chamber area
9. Water level probe ( ATTENTION: do not handle mechanically.)
Cross reference:
13BU
 See Instructions in this Service Handbook, Chapter 4.1 to 4.5
4.6.3
3B Checking the electrical parts:
Safety: ATTENTION
14BU
 Unit main power supply must be disconnected with an all-pole isolation switch and
ensured against switching on again.
 Make sure its voltage free!
 In OGB and OGS close gas tap!
i
Information:
15BU
The following voltage carrying terminals must be checked (visually) for tightness and
tightened or replaced when necessary:
1. Main connection terminals

2. Complete fuse wiring; Convection heating connections (if available)
3. Terminal blocks
4. Connection terminals X10 to X28 (if available)
5. Immersion heater neutral terminals (if available)
6. Convection heater connection terminals (if available)
7. Switch unit on again and check that oven light is functioning.
8. Switch unit on again and if necessary open the gas tap and perform check of the
functioning of the processes via the diagnose Service numbers d04 – d24 (see
Chapter 3.1 Customer Service Service programme Testing the outputs)
4.6.4
4B Check and Visual check
Check:
16BU
1. Visual check: Check rotary worm of the door latch for wear.
2. Check door hinge for tightness and wear and if necessary replace.
3. Check tightness of the upper hinge bolts (Attention: tighten securely).
4. Check front panel for water tightness (holes or tears) (replace immediately).
Page 4 / 5
5. When shelf containers have liquid in them or during the cooking process, the food
releases liquid run off, the shelves are not allowed to be higher than that the user
can see into it (<1,60m). Attention Danger of scalding!
 Please inform the user of this danger and check that an appropriate warning has
been applied!
6. Hygenic door gasket (steam release) replace.
7. Various probe fastenings (oven probe, bypass probe, condenser probe, steam
generator probe (if available) as well as the capillary probe = core temperature
probe) check for water tightness and if necessary tighten or replace.
8. Check water tightness of the water supply (in particular behind the pump)  see
also water flow chart in unit and in Chapter 2.3.6.
9. Check water pressure: Connection flow pressure 2 bar, in units with CONVOClean
System 3 bar and in OES and OGS additionally on manometer in unit (solenoid
valve Y4) 1 bar.
10. Check that air ventilation pipe is clear.
11. Check fan in connection area for functions  blowing air out the ventilation openings
on the under side of the unit?!
12. Check unit for all necessary warning advice.
13. Check steam generator – draining pump for water tightness and function (if
available).
14. Check visually all hoses and pipes for water tightness!
15. Check visually the bypass for water tightness and if necessary replace!
16. In units with CONVOClean system:
– check water tightness of the pressure compensator valve (top of unit)
– check the pump hoses ( the pump box is found on a swinging cover
under the unit floor group)
– check water tightness of the fastenings and the pressure switch.
Cross reference:
17BU
 Service instructions in Chapter 6
4.6.5
5B Check the gas technical parts:
i
Information:
18BU
1. Measure exhaust gas: For undiluted CO values greater than 1000ppm, the burner
setting of the unit must be checked by a CONVOTHERM trained and certified
technician and if necessary re-set.
2. Clean burner.
3. Observe ignition and flame (see 6.25).
Cross reference:
19BU
 Service instructions 6.25 Adjusting the gas valve with blowing burner
Page 5 / 5
4.7 Installation Checklist

To ensure the correct installation of a CONVOTHERM combination oven steamer and a successful
guideline for the customer, we recommend, both the installer and the customer, filling out and signing
the Checklists "4.7.1 Installation inspection" and "4.7.2 User information". Copy both Checklists or
simply tear out.
Unit installation site :

Unit number (from nameplate):
Part number (from nameplate):
4.7.1 Installation inspection

For the CONVOTHERM combination oven steamers to operate smoothly, they must be
mounted and connected according to the information in the Installation Manual ( Chapter 1.1 yes!
to 9.2 and if required 11) by a trained specialist. The given chapters in the whole Installation
Checklist refer to the Installation Manual.
Check particularly the following points!
Installation  Chapter 2
 Were the agreed applications observed by the installer
( Chapter 1, Safety advice)? 
 Has the combination oven steamer been installed level? 
 Have the safety distances been adhered to? 
 Is the distance to other heating units a min. 500 mm? 
 Is the distance to fryers, grease baking units, (open cooking units with hot fat) greater than the
working radius of the hand shower? 
Attention: When water sprays in hot grease, there is a danger of burns to
the user and a danger of fire.
 Has ventilation been maintained underneath the unit? This means that there are no objects or
materials blocking or altering the unit. ( Chapter 7, Gas exhaust conduction). 
 Are the gas in and out passageways clear and not blocked or covered? 
Electric connection  Chapter 3
 Has the on site electrical fuse protection been checked? 
 Has an all-pole isolation switch with a minimum contact opening of 3 mm been assembled
close to the unit (by customer)? 
The unit must be isolated during cleaning, installation or repair work!
 Does the unit have an equipotential? 
 Is the unit, in accordance with current installation regulations, protected against residual current
using circuit breakers with an applicable current rating? 
 Does the CONVOTHERM combination oven steamer have its own fuse protection and have no
other addititonal units on the same fuse protection? 
AS/11-2011 4_07e_Installation Checklist_c
Page 1 / 4
Checklist Page 2 from 4
yes!
Water connection  Chapter 4
 Is the unit connected to a cold water supply of drinking water quality? 
 Is the flow pressure / water pressure between min. 200 kPa (2bar) and max. 600 kPa (6bar)? 
 Is the flow pressure on units with automatic Cleaning (CONVOClean system) min. 300 kPa
(3bar) ( Chapter 11.1 Automatic Cleaning) 
 Has the max. allowed water hardness been exceeded?
Information available from your water company. no  yes 
If yes, which measures were taken? ____________________________________
 Has a filter / water softener been installed?
Only use an hydrogen ionic exchanger (partial desalinization i.e. from the company Brita) 
 Has the water drainage been fitted with an open drain? 
 Is the on site water drain min. DN 50? 
 Does it have a descending slope of min. 5% or 3°? 
 Is the funnel next to or behind the combination oven steamer? 
 Chapter 5
Gas connection / Gas exhaust conduction / Combustible air supply /  Chapter 6
Authorization for CONVOTHERM OGB / OGS  Chapter 7
 Chapter 8
 Has the gas and gas exhaust installation been performed according to regulations? 
 Has the gas and gas exhaust installation been inspected by a chimney specialist? 
 Are there no flammable materials or covers over the gas unit? 
4.7.2 User introduction and Operation start up
Inform the user of the following safety and function relevant points!
Applicable use  User Handbook Chapter ‚Safety advice’
 Is the user advised of the applicable uses of the units?
CONVOTHERM combination oven steamers are only to be used for steaming, brazing, cooking,
roasting, stewing, baking, gratinating, grilling, sous vide cooking, low temperature cooking, 
regeneration and defrosting of foods!
 Is the user advised of the non-applicable uses of the units?
 Operating in an atmosphere where there is a danger of poison or explosion,
 Operating at temperatures below +4°C, outdoors without protection against rain, 
 Cooking in closed containers (such as cans or jars), if they are not designated for such,
 Heating of grease, such as oil, fat, touchans and the heating of non-foods, except designated acces.
Life threatening  User handbook Chapter ‚Safety Advice’
 Is the user aware of the danger of explosion?
Danger of explosion when gas is smelled.
Immediately shut off gas supply, thoroughly ventilate the room, Avoid sparks 
(i.e. the use of switches, telephones or using electrical switch elements) or open
flames.Inform the gas supplier or the fire department (external telephone).
Page 2 / 4
yes!
 Has the user been advised of the danger of electrical shock?

Electrical shock
Opening the side panel and performing repairs or maintenance work must

only be done by an electrician.
Danger of Injury  User Handbook Chapter ‚Safety Advice’
 Has the user been advised of the danger of Injury?
Danger of injury!
When loading containers with liquids or cooking goods which become liquid or 
cooking run-off during the cooking process, no higher shelf levels are allowed to
be used than those which allow the user to be able to see into the inserted containers.
 Has the label „Danger of burns" been permanently applied to the combination oven steamer at a
height of 1,60 m ( Chapter 2.4, Installation)? 
 Has the user been advised of the danger of scalding/ burns?
Danger of scalding / Danger of burns!
 Depending on the selected temperature, high temperatures can develop especially
on the cooking containers, shelves and the inner door Wear protective gloves!
 When opening the door, steam can be released  First turn the handle to a horizontal position
(airing position) and wait a few seconds, then slowly open the door!

 Above openings on top of the unit (air ventilation and gas exhaust) high temperatures can develop
due to hot surfaces and gas exhaust!
 When in operation, hot surfaces can develop on the door glass and outer casing at temperatures
as high as 60 °C.
Precautionary protection
 Has the user been advised of the following precautions?
 Motor breaks (activated when door is open)
 Door handle with steam let-off position
 Close water tap and gas tap when operation has ended and set the door to airing position
 Drain connection with overflow

 Safety thermostat for convection and steam generator heating
 Over heating monitor for the electric service area
 Self-diagnosis system / Error diagnosis system
Error diagnosis  User Handbook Chapter ‚What to do, when...’
 Has the user been advised of the Chapter on trouble shooting and emergency operation in the
User Handbook? 
Cleaning  User Handbook Chapter ‚Daily maintenance and Care’
 Has the user been advised of the importance of correctly cleaning for a smooth functioning and
long lasting unit? 
 Has the user been advised of the danger of possible caustic effects in the lungs and
on the skin due to touching or inhaling non-original CONVOTHERM cleaning
solution? Heeding of the safety advice on the labels or the safety information
on the cleaner is urgently required! 
For oven cleaning only use CONVOTHERM CONVOClean new or CONVOClean forte! With
CONVOClean system only use CONVOCare as jet spray solution!
 Has the user been advised of weekly cleaning of the steam gauge opening (Bypass: left of
suction panel on the front oven wall) and the demoisturizing container with the oven drain)? 
When not observed, unit damage can occur!
Page 3 / 4
yes!
Maintenance  User Manual Chapter ‚Daily maintenance and care’
 Have you recommended to the user a yearly maintenence by an authorized Service partner? To
ensure, that the CONVOTHERM combination oven steamer is technically problem free (User 
Manual Chapter ‚Safety advice’).
 Has the user been advised of required regular training and safety instruction
of the personnel (User Manual Chapter ‚Safety advice’)? 
 Has the user been advised to regularly (at least once a year) test the screws
and disappearing door hinges for tightness?

 Have you advised the user that the guiding stirrup for the disappearing door must be wiped
monthly with a grease cloth? This will guarantee a longer life span. 
 Has the user also been advised that the hand shower must only be used for cleaning the inside
of the oven (not the outer casing)? Do not spray on the air inlets and outlets or the gas exhaust 
openings of the combination oven steamer.
 Has the user been advised that cleaning and maintenance work can only be performed
on a cold oven? Do not spray with hand shower into a hot oven! Allow
CONVOTHERM to cool 
down to at least 60°C.
 Has the user been advised that when cleaning the CONVOTHERM, no high pressure cleaner
and no water jet is allowed to be used? 
 Has the user been advised that no acid treatment or acidic steam is allowed to be used on the
combination oven steamer, as the stainless steel can corrode? 
 Has the user been advised that the combination oven steamer can only be decalcified by a
trained Service person? Observe as well the following:
 Never operate combination oven steamer with decacifying solution. Decalcification can only be 
performed in a cold oven.
 Thoroughly remove decalcifying residue immediately with a lot of water.
 Has the user been advised that the glass pane in the inner door must be replaced
if there is surface damage (notches, cracks or other faults), as these may cause 
breakage?
 Has the user been advised that high cooking temperatures may cause the inside door to
slightly distort shortly when it is opened? 
In the case of damages that can be attributed to improper set up, installation, use, cleaning
,maintenance, repair and decalcification, all warranties are invalid.
The unit was installed according to the information

in this Installation Manual:
All points on the checklist have been checked off by
the installer. The installation of the unit is not allowed Date Signature Installer
to be changed without consulting an authorized expert:
The user has been informed of all important
functions and safety relevant points. Date: Signature Customer:
Page 4 / 4
5. Troubleshooting list and error messages - Electronics

The last 10 error messages are stored in the service programme r38. In this service programme you
can query the error messages with date and time (by pressing Mr. C) and delete them in the service
programme d01. With the easyTOUCH Control you need to scan the last error messages into the
setting screen -> see chapter 3.6
In various versions of the software of the easyTOUCH the error messages are getting displayed via
ID-numbers -> see chart in the error messages.
O O O O
E Error-
E E G G Error description possible cause or remedy
T message
B S B S
5.1 Error messages
  E00.0 No Error  Previous error is no longer present, f.e. lack of water or
overheat (the actual error can be retrieved in the
logbook)
 E01.xxx Not enough water in  Tap closed
ID33 the steam generator  Soft water connection not connected to water supply
(water level could not  Dirt filter in the solenoid valve or in the mains water
be reached within 5 connection dirty
minutes) or 1 min in
 Water level sensor calcified (insulated) or defective
the start modus
 Through the use of non-original CONVOTHERM cleaners,
foaming in the steam generator and insulating film on
double level sensor
 Filling gap in the steam generator is closed by calcium
deposits
 Water conductance too low through softening
 Solenoid valve Y3 faulty
 Injection nozzle in non-return device blocked
 Steam generator calcified
 Contact problems between steam generator and housing
(earth connection)
 Contact problems between water level sensor and
terminal strip X15 of the control module
E01.xxx Not enough water  Tap closed
ID33 (water pressure below  Solenoid valve Y4 faulty
0.5 bar  Pressure switch S1 defective
3 seconds after valve
 Dirt filter in the solenoid valve or in the mains water
switched through)
connection dirty
 T-piece for pressure switch / manometer or injection
nozzle in water supply blocked / dirty  clean with
needle
 (if injection nozzle is blocked -> no error message)
 Contact problems between pressure switch and terminal
strip X15 of the control module
 Appliance not connected to soft water and therefore inlet
calcified
5_00e Troubleshooting list_L 1/27 2013-01-30

O O O O
E Error-
T message
B S B S
 E02.0 Over temperature in  Vent slits blocked by an inadequate space between
ID24 the wiring space: appliance and wall
about 80°C for more  Air supply blocked
than 20 sec. at
electronic > 45°C. The  Minimum distance to heat sources not observed
Ventilator is turned on.  + and - of the 12 V auxiliary fan reversed
Fan runs permanently
in the Gas and Mini.
(at Mini P3 electronic
has a overrun of 15
min.)
  E03.xxx Fan malfunction  Fan motor has excessive temperature in the winding
ID72 (Excessive  One phase is missing from the power connection
Fan temperature in the b) Fan motor defective
above motor winding) c) One phase is not connected through from the contactor
 Thermoprotection d) Miniature fuse F10 (6.3 A or 10 A for floor models)
contact has triggered
ID73  has tripped
Fan  e) Thermoprotection contact in the motor winding
for units with Altivar
below (bimetal) defective or interrupted
FU, see 5.10.2
 f) Motor condenser defect ( if available)
 g) Contact problem of connection wires of the motor
 E03.xxx Fan malfunction  Fan motor has excessive temperature in the winding
(Excessive (over 165°C)
ID72 at temperature in the a) One phase is missing from the power connection
motor winding) b) Fan motor defective
Injection
 Thermoprotection c) One phase is not connected through from the
model
contact has triggered contactor
without
Gas d) Miniature fuse F10 (6.3 A or 10 A for
modul for units with Altivar floor models) has tripped
FU, see 5.10.2 e) Thermoprotection contact in the motor winding
(bimetal) defective or interrupted
ID35 at
 Motor speed is not reached (if monitored)
units with
Gas  Speed sensor defective on the engine (if available)
modul  Frequency converter defective (for single phase)
 SAWI Frequency converter (FC) (= all 1 NPE units)
 Old hardware FC (especially Units before 1.10.04
without gas modul!)
 Replace FU (5014001) (current as HW 26.11.2004 / SW
1.2!)
 Software CM and OM bring to the current stand (2.13 or
a higher stand
  E03.1- Just SAWI Frequency  Fan motor has excessive temperature in the winding
xxx-yyy converter (over 165°C)
a) One phase is missing from the power connection
Temperature of the b) Fan motor defective

O O O O
E Error-
T message
B S B S
fan motor 1 (top) too c) One phase is not connected through from the
high contactor
d) Miniature fuse F10 (6.3 A or 10 A for
floor models) has tripped
e) Thermoprotection contact in the motor winding
 For an explanation of the parameter xxx-yyy-zzz see the
end of 5.1  page 9
  E03.2- Just SAWI Frequency  Motor speed not reached Speed sensor on the motor
xxx-yyy converter defective
 Mains voltage supply has faults, possibly also
The speed sensor of undervoltage
the fan motor 1 (top) is  Frequency converter defective
no longer reporting a  FC dirty
speed  For an explanation of the parameter xxx-yyy-zzz see the
Delete from software end of 5.1  page 9
xxx
  E03.4- Just SAWI Frequency  Mains voltage supply has faults, possibly also
xxx-yyy converter undervoltage
 Frequency converter defective
 FC dirty
Error frequency  Wiring space temp. too high (but E02 is not being displayed
converter 1 (for top yet  check wiring space cooling
motor)  Check operation of auxiliary fan
 Fan blocked or wrong motor
 Motor defective
 FC defective
  E03.8- Just SAWI Frequency  Fan motor has excessive temperature in the winding
xxx-yyy converter (over 165°C)
b) Fan motor defective
Temperature of the c) One phase is not connected through from the
fan motor 2 (bottom) contactor
too high d) Miniature fuse F10 (6.3 A or 10 A for
  E03.16- Just SAWI Frequency  Motor speed not reached

xxx-yyy converter  Speed sensor on the motor defective
 Mains voltage supply has faults, possibly also
The speed sensor of undervoltage
the fan motor 2  Frequency converter defective
(bottom) is no longer

O O O O
E Error-
T message
B S B S
reporting a speed,  FC dirty
deleted from software  For an explanation of the parameter xxx-yyy-zzz see the
xxx end of 5.1  page 9
  E03.32- Just SAWI Frequency  Mains voltage supply has faults, possibly also
xxx-yyy converter undervoltage
 Frequency converter defective
 FC dirty
Error frequency  Wiring space temperature too high (but E02 is not being
converter 2 (for displayed yet  Check wiring space cooling
bottom motor)  Check operation of auxiliary fan
 Fan blocked or wrong motor
 Motor defective
 FC defective
  E03.128- Just SAWI Frequency  Check cable connection GM too FC
xxx-yyy converter  FC defective
 GM defective
Communication failure  For an explanation of the parameter xxx-yyy-zzz see the
between CM and GM end of 5.1  page 9
or between GM and
FC
  E03.zzz- Just SAWI Frequency For an explanation of the parameter xxx-yyy-zzz see the end
xxx-yyy converter of 5.1  page 9
Other error variants

E04.xxx Auxiliary fan fault  Auxiliary fan defective
ID36 Motor current too high  Auxiliary fan wiring interrupted
etc.: threshold of 1.5A
 Auxiliary fan blocked
(V1-V2)
  E05.xxx No gas (after 2 ignition  No gas or fault in burner system
ID 52 attempts no confirmed  Glow igniter defective (measure current > 1,3A)
gas flame) Glow insert displaced in metal housing (replace glow
injection igniter)
without INFO:  Ionisation electrode defective
gas Compatibility between - Short circuit monitoring electrode (
modul SM and GM observe ignition of the burner in the start phase;
if flame was present: monitoring
SM Hardware Version circuit is the cause!) Watch out for
Units 2 and higher / later. short circuit between cable and housing in particular!
with gas - Burner stocking braid has a short circuit to earth to
modul: GM Software Version the ionisation electrode
- Ionisation electrode cable is resting on earth
7 or higher / later
(in the burner or on motor cover)
 Air in gas pipe
ID52
 Gas tap closed

O O O O
E Error-
T message
B S B S
HL1 Input under voltage (< 195 V) (Gerät über Kabeltrommel
ID53 angeschlossen)
 OGS/OGB 10.20/12.20/20.20 (and 20.10 only SG)
HL2 starts poorly/does not start after glow electrode
ID54 replacement
- Wrong glow igniter fitted: short instead of long;
Steam
correct is 4018001 = long (Wrong is 4018002 =
gene-
short)
rators
 STL has triggered (Test passage)
 Burner fan is not running (visual inspection or in speed
actual value in the service programmes)
 Interruption in monitoring electrode wiring
  E05.1xxx No gas  B7.1 Safety temperature limiter for hot air has triggered
ID52 (Test and function passage)
 No gas at the burner HA1 (Hot air1)
 In addition same causes possible as with E05.0
  E05.2xxx No gas  B7.2 Safety temperature limiter for steam generator has
ID54 triggered (Test passage)
 No gas at the burner SG (steam generator)
  E05.3xxx No gas  B7.1 (KO) Safety temperature limiter for hot air has
ID53 triggered (test passage)
 No gas at the burner HA2 (Hot air2)
  E05.4xxx No gas  Start speed at the burner HA1 not reached

ID52 Injection Unit without  PWM signal interrupted
GM  Start speed at the burner HA1 not reached
 possibly voltage supply disturbed
  E05.4-1 No gas  Start speed at the burner HA1 not reached

ID52 With Gas Modul  PWM signal interrupted

ID52 With Gas Modul  possibly voltage supply disturbed
  E05.5.xxx No gas  Start speed at the burner SG not reached

ID54  PWM signal interrupted
 Start speed at the burner SG not reached
   E05.5-1 No gas  Start speed at the burner SG not reached

ID54  PWM signal interrupted
   E05.5-2 No gas  Start speed at the burner SG not reached

ID54  possibly voltage supply disturbed
  E05.6.xxx No gas  Start speed at the burner HA2 not reached

ID53 (only 20.10 / 20.20)  PWM signal interrupted

O O O O
E Error-
T message
B S B S
 Start speed at the burner HA2 not reached

ID53 (only 20.10 / 20.20)  PWM signal interrupted

ID53 (only 20.10 / 20.20)  possibly voltage supply disturbed
  E05.7.xxx No gas  Full load speed at the burner HA1 not reached
 PWM signal interrupted
 Full load speed at the burner HA1 not reached
  E05.8.xxx No gas  Full load speed at the burner steam generator not
reached
 PWM signal interrupted
 Full load speed at the burner steam generator not
reached
  E05.9.xxx No gas  Full load speed at the burner HA2 not reached
(only 20.10 / 20.20)  PWM signal interrupted
 Full load speed at the burner HA2 not reached
  E05.10.x No gas  Interruption of flame OK or Alarm Signal between flame

xx (from Software 4.15) controller - control module HL1.
ID52 Wait 40 seconds, if Check connection between FA and CM / GM:
there is no ‘Flame OK’  CM: for OGS 6.10 to OGS 12.20: X14:1/2 and X15:12
or ‘Alarm Signal’ (for units without GM)
 GM: Plug X20:5/6 and X25:10
 FA: Clamps 1, 2, 5
  E05.11.x No gas  Interruption of Flame OK or Alarm signal between flame

xx
(from Software 4.15) controller - SG control.
Wait 40 seconds, if
ID54 Check connection between FA and GM:
there is no ‘Flame OK’  GM: Plug X21:4/5 and X25:11
or ‘Alarm Signal’  FA: Clamps 1, 2, 5
 E05.12.x No gas  Interruption of Flame OK or Alarm signal between flame
xx (from Software 4.15) controller - control module HL2.
ID53 Wait 40 seconds, if Check connection between FA and GM:
there is no ‘Flame OK’  GM: Plug X22:4/5 and X25:12
or ‘Alarm Signal’  FA:Clamps 1, 2, 5
E11.xxx Oven sensor (B6  Hot air contactors do not switch off (burnt together)
ID23 thermoelement)  Motor not operating (e.g. because of 2 defective
excessive temperature miniature fuses F10, not with the 6.06 as F10 protects
(Temperature on the the CM).
sensor >300°C)
    Core Temperature  CTC probe has temperature higher than the maximum
ID25 Probe 1 – Over acceptable value (sensor not correctly inserted into the food

O O O O
E Error-
T message
B S B S
temperature to be cooked)
Only when 6 times in a
row over-temperature
is detected.
ID 26 Probe 2 – Over acceptable value (sensor not correctly inserted into the food
is detected.
ID27 Probe 3 – over acceptable value (sensor not correctly inserted into the food
is detected.
ID28 Probe 4 – Over acceptable value (sensor not correctly inserted into the food
is detected.
 E13.xxx Steam generator  Foaming in the steam generator when cooking (due to e.g.
ID 20 (B4 thermoelement) wrong, non-original CONVOTHERM cleaning agents)
Excessive  Calcification of the steam generator
temperature (if
 Boiling dry of the immersion heaters due to double level
temperature
sensor’s short circuit to earth
measured in the SG
>120°C
longer than 26 sec.)
E15.xxx Condenser sensor  Water reservoir in the condenser too hot:
ID21 (B3- thermoelement) a) Water tap closed
excessive temperature b) Appliance connected to hot water
(if temperature in the c) Solenoid valve “condenser cooling” defective
condenser measured d) Coil from the solenoid “condenser cooling”
> 100°C longer than defective
26 sec.) e) Inlet filter in the solenoid valve contaminated
f) Quenching nozzle in the condenser/siphon
blocked
   E16.xxx Demoisturisation flap  Demoisturisation flap faulty

ID38 operating fault a) Stiff
(only Mini) b) Motor contact
c) Motor defective
Error will be generated d) Flap blocked
if after 30 sec. the e) Cable defects (contact / motor)
control no zero-
crossing at the
microswitch is

O O O O
E Error-
T message
B S B S
measured. Normally it
takes about 12 sec.
per rotation (just Mini).
 E21.0 Oven sensor (B6-  Sensor wiring interrupted (plug X16 of the control
ID5 thermoelement) module)
interruption  Oven sensor (B6) interrupted (defective)
    Oven sensor B6 (in  Thermoelement probe (B6) or other has contact with
ID14 front of the fan) – short appliance housing.
to frame. ATTENTION:
 Thermoelement (B6) or other is defect
The short to frame
cannot be clearly
detected. It may be a
different thermocouple
probe.
E22.xxx Core temperature  Sensor wiring interrupted (plug X16 of the control
sensor module)
(B10- thermoelement)  CTS sensor (B10) interrupted (defective)
interruption (if more
than 2 measuring
points are interrupted).
If a 1-point probe is
selected, an error will
be issued
immediately.
    E22.1 Core temperature  Sensor wiring interrupted (plug X16 of the control
ID6 sensor1 sensors break module)
(B10-thermoelement)  CTS sensor (B10) interrupted (more than 2
interruption. thermoelements are defect)
be issued
immediately.
ID7 sensor2 sensor break module)
be issued
immediately.
be issued
immediately.

O O O O
E Error-
T message
B S B S
be issued
immediately.
 E23.xxx Steam generator  Sensor wiring interrupted (plug X16 of the control
ID2 sensor (B4 module)
thermoelement)  Steam generator sensor (B4) interrupted (defective)
interruption
    Steam generator  Thermoelement probe (B6) or other has contact with
ID11 sensor (B4 in the appliance housing by overheating of the boiler.
boiler) short to frame.  Steam generator sensor (B4) or other is defect.
The short to frame
cannot be clearly
probe.
E24.xxx Bypass sensor (B5-  Sensor wiring interrupted (plug X16 of the control
ID4 thermoelement) module
interruption  Bypass sensor (B5) interrupted (defect).
(not at the Mini)
    Bypass sensor (B5 in  Thermoelement probe (B5) or other has contact with
ID 13 the Bypass pipe) short appliance housing.
to frame.  Bypass sensor (B5) or other is defect.
The short to frame
cannot be clearly
probe.
    E14.xxx Bypass sensor (B5)  Please see E24.xxx description.
ID22 Thermoelement over
temperature
Not at the Mini
    Motor over  Please see E03 description
ID29 temperature or FU is
defect.
    File for the behaviour  Turn on and off the unit
ID49 on errors cannot be  Download the new Software
loaded.
E25.xxx Condenser sensor  Sensor wiring interrupted (plug X16 of the control
ID3 (B3- thermoelement) module)

O O O O
E Error-
T message
B S B S
interruption  Condenser sensor (B3) interrupted (defective).
Not at Mini mobile
    Condenser sensor  Thermoelement probe (B3) or other has contact with
ID12 (sensor B3 in the appliance housing
condenser)  Condenser probe (B3) or other is defect.
Short to frame.
The short to frame
cannot be clearly
probe.
 E26.xxx Safety temperature  Sensor wiring interrupted (plug X17 of the control
ID1 limiter (B8- module)
thermoelement)  CTS (SG) sensor (B8) interrupted (defective)
interruption
 Foaming water destroyed the B8
    Safety temperature  Safety temperature limiter (STL) (SG) thermoelement

ID 10 limiter (B8 in the boiler) probe (B8) or other has contact with appliance housing
Short to frame. by overheating of the boiler.
The short to frame  STL (SG) probe (B8) or other is defect.
cannot be clearly
probe.
 E27.xxx STL (B8-  Foaming in the SG when cooking (due to e.g. wrong, non-
ID19 thermoelement) original CONVOTHERM cleaning agents)
excessive temperature  Calcification of the steam generator
(STL measures a temp.
>130°C in the SG when  Boiling dry of the immersion heaters due to double level
SG heaters switched sensor’s short circuit to earth
on)
E29.xxx Short circuit to earth of  Thermoelement sensor has contact with appliance housing
a thermoelement  Connection between sensor wire and sensor housing
 Test individual sensors for short circuit to earth

(beginning with CTS)
    CTS sensor1 Short to  Thermoelement probe B10 or other has contact with
ID15 frame. appliance housing
The short to frame Possible reason:
cannot be clearly
a) Sensor line is broken
b) Water entering into the measuring pipe
c) Thermoelement defect
probe.

O O O O
E Error-
T message
B S B S
cannot be clearly a) Sensor line is broken
detected. It may be a b) Water entering into the measuring pipe
different thermocouple c) Thermoelement defect
probe.
cannot be clearly
probe
cannot be clearly
probe
 E34.xxx SG pump fault  Pump defective (M4)
ID46 Pump does not start  Pump blocked / contaminated
(double level sensor
does not reach lower  Water level sensor has short circuit to earth due to
level within 20 secs.) calcification
 Filling gap of the area touching the water is calcified
together with the double level sensor
    E61 Steam saturation has  Bypass is blocked

ID77 not reached ( during  Bypass probe partially broken – displays incorrect values
the automatic
cleaning)**  Under pressure safety missing
 Pre-heat bridge missing
 Steam generator heating defective
 Spritzer: nozzle blocked – no water
    E62 Pressure switch  Pressure switch cleaner / Care defective as it is closed
ID78 Cleaner/Care already already
closed (when you start  Wrong pressure switch
the automatic cleaning
program) *  Blocked nozzle - limestone
 Cable shorted
    E63 Pressure switch  Pressure sprinkler defective as it is closed already

ID79 sprinklers already  Wrong pressure switch
closed (when you start
the automatic cleaning  Blocked nozzle - limestone
program)*  Cable shorted
    E64 Error Ventilation  3/2 Solenoid valve has a mechanical defect
ID80 Cleaner / Care pipe*  3/2 Solenoid valve has a electrical defect
 Tubing between the valve and Care pump is defect

O O O O
E Error-
T message
B S B S
 Control defective or faulty cable
 Air inlet valve clogged or blocked
    E65 Cleaning termination  EMV-error CM

ID81 by general error*  Conducted interference CM during cleaning
* = at the start of the automatic cleaning program (Since software version 1.3.0.20)
**= during the automatic cleaning (Since software version 1.3.0.20)
E81.xxx Program memory  If the working parameter of a multi-step program are not
error between min. and max. values.
 After saving a cooking plan in the cookbook the
temperature display is changed from °C to °Fahrenheit.
E82.xxx WP error  If the working parameter of the cooking program are not
(operating parameter between min. and max. values.
error).  Invalid data stored in the cookbook
Until incl. V5.0 exist,
then E97.xxx group
error.
E83.xxx Algo error (invalid  Incompatible software between operating module and
ID47 cooking algorithm) control module.
    No data valid at the  IDM module is defective

ID48 IDM Modul  Checksum faulty -> take Unit 10 sec. from the power and
restart
E96.xxx Connection faulty  Moisture on the electronic boards

ID30 between control  Interface cable between control module and operating
module and operating module interrupted
module
 Plug on the control module or operating loose
 Communication between CM and OM disturbed briefly ->
take Unit 10 sec. from the power and restart
 Wrong software on the CM (at ET)
 CM is defect (at ET)
    Connection faulty  Cable between ET-OM and CM defect or not properly
ID30 between control contactable -> control.
module and operating  CM software not suitable to ET-OM software -> over-
module setting service-io update the CM
     E97.xxx Group error  The error appears when a detailed report cannot be
produced.
    E99.xxx Communication  Initialization fault of the COM port -> take Unit 10 sec.
ID31 Interface to the CM from the power and restart
cannot be opened
    E99.9 General Initialization  Take Unit 10 sec. from the power and restart
ID32 error

O O O O
E Error-
T message
B S B S
 Not Too little flow pressure  Cleaner level/nozzle flushing agent level in the canister
enough on the pressure switch too low
cleaner S2 (after 40 secs. still  Wrong pressure switch installed: (80, 120, 150,
pressure below 0.1 bar) 200mbar)
 Piping in the pump box is kinked
 Suction hose not in the cleaner fluid / nozzle flushing
agent
 Rotor nozzle worn or defective -> loses too much fluid in
the middle
 Cleaner nozzle behind suction plate is loose or missing
 Piping in the pump box leaking
 Rinse pump / Cleaner pump without supply voltage
 Rinse pump / Cleaner pump overheated
 Rinse pump / Cleaner pump defective
 Fatal No viable record in the  When switching on and booting the appliance controller
IDM error IDM module and finds no viable record either in the control module itself
ID48 control module or in the IDM
a) due to overvoltage record in the IDM was
Operating of the unit is destroyed
no longer possible. b) IDM module defective
c) contact problems of the X10 plug
IDM error IDM module error  When switching on and booting the appliance controller
finds no viable record in the IDM.
Unit can be used  If there is a viable record in the CM itself, there is an
unrestricted. attempt to transfer this to the IDM. If this works, the error
disappears, if not, the error always appears briefly when
switching on
 fit new IDM
Short cut:
CM = Control modul OM = operating modul
SG = Steam generator FC = Frequency converter
GM = Gas modul FA = Flame Controller
ET = easyTOUCH

 Error variants to error 03.zzz-xxx-yyy
Error 03. zzz - xxx - yyy
Error group FC1=Frequency converter 1 FC2=Frequency converter 2

 detailed error message  detailed error message
Error numbers "zzz", "xxx" and "yyy" are binary coded, i.e. the error numbers shown on the display
must be converted with the use of the following tables.
Variants for zzz

128 64 32 16 8 4 2 1
Error on not used Error on Speed Temperatu Error on Speed Temperatu
the gas the FC 2 sensor of re of the the FC 1 sensor of re of the
module the fan fan motor the fan fan motor
motor 2 is 2 too high motor 1 is 1 too high
no longer no longer
reporting a reporting a
speed speed
Error 03.zzz  Examples:

Error 03.128  128 = Error on the gas module
Error 03. 5  5 = 4 + 1  Error on the frequency converter 1 and motor temperature too high
Variants for xxx (for FC1) and yyy (for FC2)

128 64 32 16 8 4 2 1
Motor was Inertia of Overcurrent (FC output Motor Electronic temporary Error in the
stopped motor and recognition current temperatur temperatur error on the power
(because of fan too on the FC stays for a e  Motor e of the FC FC module of
an error) great long time PTC not the FC
above the connected
rated
current)
e.g. in the
event of
smaller
Error 03.zzz - xxx - yyy  Examples:

Error 03. 5 - 36 - 0  5 = Error on the FC1 and motor temperature too high
36 = 32 + 4  Overcurrent recognition on the FC1+ Electronic temperature of
the FC1-
0 = FC2 is OK
Error 03. 32 - 0 - 144  32 = Error on the FC2 -
0 = FU1 is OK -
144 = 128 + 16  Motor was stopped because of error + FC output current
remains for a long time above the rated current
OEB OES OGB OGS Defect Possible cause or remedy
5.2 General
  5.2.1 No interior lighting,

however appliance fully
 Light bulb of interior light defective
 Miniature fuse defective
functioning
  5.2.2 After starting a

programme appliance not
 Door not closed
 Magnet on the door is not in the right position
functioning
 Solenoid switch in the door stud defective
 Check setup of the appliance (Examine floor
model for warping)
 Appliance is set to dummy version  set to
normal version: c12=305; c13=999
  5.2.3 Not enough water,

however no display of the
 Due to insufficient rinsing of the steam
generator foaming water
insufficient water symbol in  Water level sensor has short circuit to earth due
the display of the electronics, to contamination/calcium in the steam generator
boiling dry of the immersion
heaters  Contact problem on level sensor (possibly
short circuit to earth)
 Opening in the area in the steam generator
touching the water closed by calcium deposits
  5.2.4 Water runs underneath 

the floor of the appliance from 
Building’s drainage pipe blocked
Building’s tundish funnel blocked
the condenser overflow
  5.2.5 Water inside the oven  Dirt filter in the outflow of the working chamber
contaminated
 Condenser blocked (dirt filter not present)
 Demoisturisation tray dirty
  5.2.6 No temperature

increase in convection mode
 Safety temperature limiter B7 has tripped
 Heater contactors do not pull in
a) Contact problem on heater terminals
b) Heater contactor defective
 Hot air heaters defective
  5.2.7 Uneven browning  Suction plate not correctly fitted
 Heat produced by the hot air heater is too low
 Application error: e.g. not sufficiently pre-
heated
 Load not centrally placed in the oven

  5.2.8 Water drips out of the

front area of the appliance
 Seak between inner and outer housing is worn
or missing  Check seal groove for door seal
floor in table-top models  Channel seal between appliance drip tray and
housing is missing
 Door seal worn
  5.2.9 Too dry or too wet in

programmes with steam
 Pressure balance valve in oven ceiling open
 check and adjust, if necessary, clean
 Pressure balance valve in oven ceiling
blocked  Clean with hand shower
 Solenoid valves are not closing properly
 Bypass sensor greased up / Bypass opening
blocked (not with OES 6.06)
 Demoisturisation activated
5.3 Steam generator
    5.3.1 Steam generator is still

not ready to operate after 5
 Check polarity of the B4 sensor connection
(green/white)
mins.  Overfilling of the steam generator
a) Contact problem on terminals
 Immersion heater / heat exchanger in the
steam generator calcified
 Immersion heater defective
    5.3.2 Uncontrolled steam

supply in stop mode, and
(green/white)
moisture in the convection  Steam generator or pre-heating sensor
programme calcified see 4.4 Decalcifying the
CONVOTHERM
 Pre-heating temperature set too high in c01
 Electronics’ temperature detection defective
( Replace control module CM)
    5.3.3 Steam generator is no

long switching off
(green/white)
 Bypass pipe has come loose
 Bypass pipe T-piece and B5 blocked or
greased up
 Constant water supply in the condenser
 Electronics service programme c 05 on
permanent steaming
 Short circuit of the B5 sensor wiring
    5.3.4 No water supply in the

steam generator
 Water supply pipe closed
 Injection part in non-return flow device
contaminated

 Dirt filter in hose fitting contaminated

 Inlet filter in the solenoid valve contaminated
 Solenoid valve Y3 is not opening
a) Solenoid valve defective
b) Contact problem on the plug
 Contact problem on level sensor (short circuit
to earth)
    5.3.5 No steam supply in the

programmes with steam and
hot air
 Immersion heaters in the SG defective
 No water in the SG
    5.3.6 Water or foam sprays

out of the steam outlet
 Steam generator overfilled
 Cleaning agent or decalcifier residues are in
aperture in the inner chamber the SG  flush out thoroughly several times
    5.3.7 Constant water supply in

the condenser
 Solenoid valve Y3 is not closing
a) Solenoid valve contaminated (hangs)
b) Solenoid valve defective
c) Water pressure too low (min. 2 bar)
 Water level sensor is not switching
 Contact problem on water level sensor or on
clamp connection
 Electronics - fixing pin (earth connection)
loose
 Conductance of the water too low
 Insulating layer on water level sensor
    5.3.8 Water sprays out of air

outlet pipe (roof of appliance)
 Bypass pipe dirty, blocked or has a water
pocket (sags)
 B5 sensor (steam measuring sensor) greased
up
 Exhaust pipe blocked
 Steam generator blocked in the area of the
water supply pipe
5.4 Condenser
5.4.1 Constant water supply in

the condenser
 Solenoid valve Y1 is not closing
a) Solenoid valve contaminated
c) Water pressure too low
 Appliance connected to hot water  Cold water
 Solenoid valve Y1 reversed with Y2 or Y3
5.4.2 No supply of cooling

water in the condenser or
(green/white)
supply too low  Water supply pipe closed

 Condenser quenching nozzle contaminated

 Dirt filter in hose fitting contaminated
 Inlet filter in the solenoid valve contaminated
 clean
 Solenoid valve Y1 is not opening
a) Solenoid coil defective
 Short circuit of the B3 - sensor wiring or
cooling sensor B3 defective
5.5 Motor
5.5.1 Motor does not run after

start of programme
 Appliance is set to dummy version
 Door contact switch defective Twist lever
catch (catch screw) too far from the Reed
contact
 Test door contact switch in service programme
r23; if necessary, make appliance level (above
all with floor models)
 Motor contactor K5/K50/K55/K56/K57 does
not pull in
a) Contact problem on the terminals
b) Motor contactor defective
 Fan malfunction (excessive temperature) E 03
 Test motor contactors (K5, K50, K55, K56,
K57) for sticking contacts
5.6 Electronics (see also General)
5.6.1 Displayed oven

temperature does not agree
 Check polarity of the B6 sensor (green/white)
with the actual oven
temperature
5.6.2 Time or temperature

value set changes up or down
 Movement of the selector dial was not
correctly recognised by the electronics 
all by itself after being set Move selector dial briefly in same direction
 Photosensor and receiver have no contact
with one another  Align position
5.6.3 Temperature displays

are not correct: The higher the
 Polarity incorrect  check the connection
leads of the sensor in question (green and
temperature on the sensor, white wires must not be reversed)
the lower the temperature
value displayed
5.6.4 Electronics can be

operated normally, but
 Appliance is set to dummy version
 Main contactor defective
 - -appliance is not working
 see also point 5.5
5.6.5 Software hangs due to

buttons having been pressed
 Re-install software by pressing the On / Off
button for 5 secs. or by disconnecting from the
quickly several times power supply for 10 secs.

5.7 Safety temperature limiter hot air heater (B7)
   5.7.1 Safety temperature

limiter (B7) has tripped.
 Inner chamber temperature was over 300 °C
Heater contactor is burnt together
 Replace contactor
(green/white)
   5.7.2 Safety temperature

limiter B7 is reacting too early.
 B7 defective
5.8. Easy Touch Electronics
5.8.1
After the system has been
 Missing or damaged operating files:
switched on, a blue screen  Update the software as follows:
appears with the folder  Insert USB stick containing the software in the
'My Device' USB slot.
 Double-click 'My device'
 Double-click 'Hard disk'
 Double-click 'Update ETST.exe'
 After approx. 30 seconds, 'Start Update'
appears on screen. Follow instructions on
screen.
 Update is only possible when all grey windows
are closed or confirmed.
5.8.2
On 2 in 1 devices, the icon for
 SM wiring defective, e.g. connector on COM
port for the SM not plugged in correctly.
the second cooking
compartment is greyed out  Database file missing. This can be remedied
(disabled). using a special update, UPD_0021.zip.
 Switch off the easyTOUCH control.
 Insert USB stick containing the file
UPD_0021.zip in the USB slot.
 Switch on easyTOUCH control and run the
software update.
5.8.3
easyTOUCH control display
 Perform new calibration using the calibration
software.
poorly calibrated.
1. Load this update, UPD_0011.zip, onto the
Calibration completely wrong. USB stick, start the update and carry out
the calibration process. At the end of the
calibration process, touch the screen
within the next 30 seconds.
2. On the basic screen, click the gear wheels
- select 'Transfer’ - ‘Network backup' and
'Save'.
3. 'Save Registry' appears on the screen.
 If calibration is not possible, because the icons
are no longer contacted, replace the
easyTOUCH control panel.
5.8.4
Start calibration after every
 After calibration, click the gear wheels on the


time you switch on the device. basic screen:
 refer to procedure described in 5.8.3.
5.8.5 Software version on the control module and
After changing the EasyTouch  easyTOUCH control do not match.
control panel, the automatic
cleaning process does not  Click the gear wheels -
start.  Click Service -
 Enter password, '1gaz' -
 go to the I/O tab
The display shows this:
'Cleaning running', but no  Click Update SM bottom left
program function or elapsing  Double-click in Flash-Disk menu,
of time.  ECP7000 - double click
 SM.bin - double click
 Select 'Update SM'
5.8.6
The display responds audibly
 On the TX 18, check the voltage in the 12V
supply module and increase by 10% if
to contact (click) but the necessary.
screen lighting remains off
(dark screen)  On TX18 and LED version, check that the grey
ribbon cable is properly located.
 High-voltage inverter defective
5.8.7
easyTOUCH control starts up
 On TX18 and LED version, check that the 4-
pin brown ribbon is properly located, and
normally but does not respond inspect for signs of damage.
to touch contact (no click)
5.8.8
After the system has been
 easyTOUCH software is damaged.
switched on, a blue screen  Use Quit (possibly click Details and make a
appears with a screenshot and/or take a picture of this and
grey window: report to Convotherm for troubleshooting
' easyTOUCH.exe - error' purposes) to confirm and to close the grey
pop-up window.
 Run the software update as described in the
service manual, otherwise run the update
manually as described in Point 5.8.1.
5.8.9
easyTOUCH control
 Check the 12V power supply on the
easyTOUCH control unit
completely non-functional
after replacement  The polarities of the power supply connector
on X4 Plus (red) and negative (blue) must not
All telltale LEDs are not lit be reversed.
5.8.10
After the unit is switched on,
 Graphics ribbon cable not plugged in correctly.
only a grey screen without  Check power supply
symbols appears.  Failing that, replace the easyTOUCH control
panel
5.8.11
The USB slot does not
 Check cable connection to USB port. USB
cable may have slipped out.
function at all. USB stick is not
 Remove easyTOUCH panel and try the USB
detected.
port once again, this time directly on the
easyTOUCH panel.

5.8.12
Update not possible using a
 Storage capacity of USB stick should not
exceed 2 GB and should be in FAT format.
USB stick.
 The separate files must be in the root
directory.
5.8.13
easyTOUCH screen responds
 Excessively large volumes of data have
accumulated in the logbook:
very sluggishly
 Click the gear wheels -
 Click the logbook and delete the logbook. (this
can take a few minutes with large files)
 Excessively large graphics saved in cookbook.
Graphics / pictures should be set to a small
compression level.

5.9 Troubleshoot using the LEDs on the controllers
Previous Supply module Control module Operating module
41
43
42
44
Current Supply module
Supply module
No. Colour Function LED
41 rd Diagnosis lights up if internal fuse defective

42 gn Diagnosis lights up if output voltage correct (12V)
goes out if output voltage below 12 V
Control module
43 gn Diagnosis flashes if CM is working (data is being exchanged between OM and CM)
goes out no supply voltage or no programme
Operating module
44 gn Diagnosis flickers when OM is working

Gas module
36 = flame OK HL2
GM
35 = flame OK DE
34 = flame OK HL1
29 = rpm fan HL2

28 = rpm fan DE
27 = rpm fan HL1
30 = rpm cavity fan

(only with hall sensor)
24 = reset HL1
26 = error
23 = heat demand HL1
25 = diagnostic-LED(always on)
22 = alarm HL1 19 = fan HL2 PWM
18 = fan DE PWM
17 = fan HL1 PWM
10 = reset DE
9 = heat demand DE
8 = alarm DE Remark:
green LED = input
red LED = output
HL1 = upper convection burner
HL2 = lower convection burner
DE = boiler burner
3 = alarm HL2
4 = heat demand HL2
5 = reset HL2

5.10.1. Troubleshooting options for the SAWI frequency converter of single-phase

appliances
Frequency converter prior to 04/2008
red LED (no.40) Description

Off Motor is still
Flashing Motor is running
Error on the frequency converter
Intermediate circuit voltage and/or mains voltage too low
or too high.
Electronics temperature outside the permitted range.
On
Motor thermoprotection not connected or outside the
permitted range.
Test the connection of the motor thermoprotection and
the mains voltage.
green LED Description

(no.39) 39 40
On Communication with CM OK
No supply voltage
Mains voltage not connected or the FC was switched on
Off and off several times within a short time. This leads to
overloading of the starting current limitation. Therefore
wait 3 minutes before switching on again.
No connection / communication with CM
Flashing Test the connection of the serial interface to the
controller.
5.10.2. Trouble shooting options for the ALTIVAR frequency converter
Information displayed by the frequency converter (Altivar 12)
The following figure shows the frequency converter (Altivar 12):
No. Name Function

41 Display Displays the operating state
Displays the error messages
Errors are shown on the display provided there is power to the
frequency converter.

Options for identifying faults in the Altivar 12 frequency converter

 If error message E03.xxx is present on the combi steamer, this may mean that the frequency
converter has detected a fault with itself, with the fan motor or with the motor cable. The frequency
converter indicates a fault by a flashing error code in the display (41).
 The cause of the fault must be rectified before the frequency converter is reset. All faults can
be reset by disconnecting the frequency converter from the power supply for two minutes and then
switching it back on. The display will show the message "rdY" if there are no other faults present.
 The following table summarizes the indications given by the display of the frequency converter
(Altivar 12) when there is a fault but no error message:

Indication and function Possible cause Corrective action
No error message, malfunctioning
No display  Power supply disconnected  Check power supply to
No mains voltage present frequency converter
Check mains voltage across the
terminals of the frequency converter
Display message not listed Reference mode or Supervision mode is Press "ESC" until "rdY" appears in the
in error description selected display
Display message not listed
in function description
bFr Frequency converter does not have valid Replace the frequency converter
Default motor frequency parameters
The following table summarizes the error messages in the display of the frequency converter
(Altivar 12):

Error code Possible cause Corrective action
Error message, display flashing
CFF HM unit not configured correctly Replace the frequency converter
Incorrect configuration
CrFI Fault in load relay controller  Switch frequency converter off

Initial load and back on again
Check power supply to frequency
converter
Check stability of mains supply
Replace the frequency converter
InFb  Temperature sensor in Replace the frequency converter
Fault in internal frequency converter not working
temperature sensor Short-circuit or open-circuit in frequency
converter
InFE Fault in the internal microprocessor  Switch frequency converter off
Internal CPU and back on again
Replace the frequency converter
ObF Braking too strong or excessive load Check mains voltage
Excessive braking 20% maximum above the maximum
mains voltage during operation
OCF  Inertia or load too high  Check the mechanical
Excess current Mechanical obstruction operation
Check ground connection of frequency
converter, check motor cable and motor
insulation

Error code Possible cause Corrective action

Error message, display flashing
OHF Temperature of frequency converter too  Check motor load
Frequency converter too high Check ventilation of frequency converter
hot Check ambient temperature
Let the frequency converter cool down
before switching it back on
OLF Motor current too high Check motor load
Motor overload
OPFI One phase on the frequency converter Check connections between frequency
One motor phase lost has dropped out converter and motor
OPF2  Motor not connected Check connections between frequency
All motor phases lost Motor unstable converter and motor
OSF  Mains voltage too high Check mains voltage
Mains over-voltage Faulty power supply
PHF  Faulty supply for frequency  Check power supply to
Mains phase lost converter frequency converter
Fuse has blown Check fuse
A phase has dropped out
Unbalanced load
SCFI  Short-circuit or short-to-ground  Check connecting cable
Motor short-circuit at frequency converter output between frequency converter and motor
SCF3 Short-to-ground during operation Check motor insulation
Short-to-ground Commutation of motor while running
Large leakage current to ground at
frequency converter output
SCF4 Short-circuit of internal power electronics Replace the frequency converter
Short-circuit in IGBT when switching on
SCFS  Short-circuit at frequency  Check connecting cable
Short-circuit in dc-link converter output between frequency converter and motor
charging Short-circuit identified for move Check motor insulation
command or DC brake command
SLF3 Communications error between Replace the frequency converter
HMI communication frequency converter and display
SOF Instability Check motor
Excess speed
tnF  Motor not connected to the Check compatibility of motor and
Motor measurement frequency converter frequency converter
One motor phase lost
tJF  Frequency converter Let the frequency converter cool down
IGBT too hot overheating before switching it back on
Internal IGBT temperature too high for
load and ambient temperature
USF  Mains voltage too low  Check power supply to
Under-voltage Temporary mains failure frequency converter
Check mains voltage
 If an error code is not listed in the table and it is not possible to reset the error using "ESC"
(see indications given by the display of the frequency converter (Altivar 12) when there is a fault but no
error message), please contact the manufacturer of the combi steamer or replace the frequency
converter.

OEB OES OGB OGS Error Error description Possible cause or solution
message
  E03.0-
0-0
Fan malfunction
(excessive
 Fan has excessive temperature in the winding
temperature in the b) Fan motor is defective
motor winding) c) One phase is not connected through from the
 thermoprotection contactor
contact has tripped d) F10 fuse (6,3 A or 10 A for
(bi-metallic strip) defective or interrupted
   E03.0-
0-0
CrF  Replace the converter
Charging switch
(ALTIVAR [41] display)
   E03.0-
0-0
InF  Check the environment (electro magnetic
compatibility)
Internal fault
(ALTIVAR [41] display)  Replace the converter
   E03.0-
0-0
ObF  Braking or driving load too strong
Excess voltage at
end of process
   E03.0-
0-0
OCF  Moment of inertia too high or load too strong. Check
the motor /converter dimensioning / check load
Excess current
(ALTIVAR [41] display)  Mechanical blockage, check the mechanics
   E03.0-
0-0
OHF  Check the motor load, converter and environment
ventilation. Wait for it to cool down before switching
Converter
on again.
   E03.0-
0-0
OLC  Current strength above overload threshold value
Excess current  Check mechanics (wear and tear, mechanical
(ALTIVAR [41] display) steering heaviness, lubrication, obstructions,…)
   E03.0-
0-0
OLF  Check the thermoprotection settings for the motor
and motor overload. Wait for it to cool down before
Motor overload
switching on again.
   E03.0-
0-0
OSF  Check mains voltage
Excess voltage
   E03.0-
0-0
SCF  Check connection cable between converter and
Motor short circuit, motor and the motor insulation
insulation fault
   E03.0-
0-0
USF  Check the mains voltage
Under voltage

6.1 Electronic Control Board installation
i
Information:
The Control Board ST5010 is modularly built, this means that the various function
groups are built in as separate function modules. The modules are as follows:
1= Operation module (BM)

2= Control module (SM)
3= Gas module (GM)
4= Arrangement module (VM)
5= Adjustable knob
6= Picto module, Option
7= Communications module (KM, Option
Identity module (IDM)
 in wiring loom
6.1.1 Operation module (BM) replacement
i
Information:
 Operation module part no.: 5019101
 On the operation module are found the operation elements (keys, adjustable
knobs), function and operation indicators and the display.
 For all P3 units, there is only one operation module.
Check:
 When the green LED 44 is lit or blinking on the back side of the panel, the
operation module is operating correctly (module self-checking).
 LED 44  see 6.1.5 Positions of the LEDs on the Controls.
AS/11-2011 6_01e_Electronic Control Board installation_c
Page 1 / 8
Safety:
 When working on the operation module, make sure that the main power
supply is disconnected (an all-pole isolation switch with a minimum contact
opening of 3mm must be located close to the unit- on site) and ensured
against switching on again.
 This work should only be performed by a CONVOTHERM trained electrician.
Instructions: Operation module removal

 Remove the cap 4 from the hexagon locking screw 3 on the unit top 1.
 Turn the hexagon locking screw 3 counterclockwise approx. 12 times.
 To release the front plate 2 press the hexagon locking screw 3 as far down as
it will go. By lightly tapping the front part, the front plate 2 will clap out forward.
 Lift the front plate 2 downwards out of the holder and lay it next to the unit.
(cable length 1,8m).
 Loosen and unplug the 9 pole connector 9 on the back side of the operation
module 6.
 Unscrew the 6 knurled nuts 7 and pull out the operation module 6 straight and
evenly from the fastening.
Attention: Don‘t lose distancing bushes 5 and the light guide around the keys
and don‘t damage vacuum cylinders 8 on the side of the display  Display
defect!
8 = Unit top SW5

9 = Front plate
10 = Locking screw with
hexagon socket
11 = Cap
12 = Distancing bushes
13 = Operation module (BM)
14 = Knurled nuts
15 = Vacuum cylinders
16 = 9 pole connector to
Control module
17 = Picto module (PM)
18 = Adjustable knob
19 = Sealing frame part no. 7011010
Instructions: Operation module assembly

 Place operation module 6 straight and evenly onto the fastening bolts.
Attention: Make sure that the distancing bushes are present 5 and push the
light conductor straight and evenly onto the loop element.
 Screw on the 6 knurled bushes 7 and tighten.
 Plug in the 9 pole connector 9 on the back side of the operation module 6 and
tighten.
 Check the sealing frame part no. 7011010 and replace if damaged.
Page 2 / 8
 Place the front plate 2 under on the front part and clap closed.
 The front plate 2 is fixed onto the unit when the locking screw 3 above the unit
top 1 is again screwed in. Replace screw cap 4.
Check:
 When the green LED 44 is lit on the back side of the panel, the operation
module is operating correctly.
Notice:
 Options such as CONVOClean system are automatically activated after
installation. Calibration or adaption is not necessary. (Plug&play).
6.1.2 Control Module (SM) replacement
i
Information:
 Control module part no.: 5019100
 The control module is the central control element with the relays, inputs and
outputs (temperature probe, digital). It performs the regulating and control
tasks.
 For all P3 units there is only one Control module.
Check:
 When the green LED 43 on the front side of the plate is lit or blinking, the
control module is operating correctly. (module self-checking)
Safety:
Instructions: Control module removal

 Disassemble front plate from the operation module and lay it next to unit (see
6.1.1 Operation module removal).
 Unscrew knurled nuts 6 from under the assembly panel 1 of the control
module 4.
 Lift the assembly panel 1 and remove from under the holder from the holding
bolts 7.
Page 3 / 8
 Hang the assembly panel 1 left into the slots of the front plate in the holding
slots.
 Pull out all connectors X10 to X17 (when available) from the control module 4.
 Loosen screws on 9 pole connector 5 and remove from control module 4.
 Unscrew 8 knurled nuts 6 and pull control module 4 straight and evenly out
from the fastening bolts 2.
Attention: Don‘t lose the distancing bolts 3!
Instructions: Control module assembly

 Place the control module 4 straight and evenly onto the fastening bolts 2 of the
assembly panel 1.
Attention: Make sure that distancing bolts 3 are present.
 Screw on the 8 knurled nuts 6 and tighten.
 Plug in connectors X10 to X17 (when available).
 Plug in the 9 pole connector 5 from the operation module.
 Clip the fastening brackets of the assembly panel 1 in the holding slots 8 of the
angle 9 in the connection area opening. Slide assembly panel 1 down and place
onto the fastening bolts 7.
 Screw the knurled nuts 6 onto the bolts 7, thereby fastening the assembly
panel 1.
Check:
control module is operating correctly. (module self-checking)
1= Assembly panel of control module

2= Fastening bolts
3= Distancing bushes
4= Control module
5= 9 pole connector
6= Knurled nuts
control module assembly
7 = Fastening bolts
on holder angle
8 = Holder slots
9 = Holder angle
Page 4 / 8
6.1.3 Arrangement module replacement
i
Information:
 Arrangement module part no.: 5009301
 The arrangement module is the central network part (12 V) for all other
electronic components and the 12 V fan.
Check:
arrangement module is operating correctly. (module self-checking)
 When the red LED 41 is lit, the arrangement module is defect and must be
replaced. (module self-checking)
 LED 41 and 42  see 6.1.5 Positions of the LEDs on the Controls.
Safety:
 Attention: When the unit is with power, the arrangement module carries live
voltage.
Instructions: Arrangement module removal

 Remove the front plate from operation module and lay it next to unit (see
"6.1.1 Operation module removal").
 Pull out both flat plugs 2 to the power supply for the control module from the
arrangement module 4.
 Unclip both output 12 V cables.
 Unscrew the knurled nuts 3 of the arrangement module 4 and pull the
arrangement module straight and evenly out from the fastening bolts.
Attention: Don‘t lose distancing bolts 1.
Instructions: Arrangement module assembly

 Place the arrangement module 4 onto the 4 fastening bolts (all distancing
bolts 1 present!) straight and evenly onto the assembly panel.
 Plug in both flat plugs 2 to the power supply of the control module.
 Clip on both output 12 V cables.
 Assemble the assembly panel with the control module into the connection
area (see "6.1.1 Operation module removal").
Page 5 / 8
Check:
 When the green LED 42 on the front side of the arrangement module is lit, the
module is operating correctly. (module self-checking).
 When the red LED 41 is lit, the arrangement module is defective and must be
replaced. (module self-checking).
 LED 41 and 42  see 6.1.5 Positions of the LEDs on the Controls.
1= Distancing bolts
2= Connection for the flat plugs (network connection)
3= Knurled nuts
4= Arrangement module
6.1.4 Gas module (GM) removal
i
Information:
 Gas module part no.: 5019103
 The gas module is the control element for the gas technology in units with
more than two burners (only OGB).
 The Gas module is assembled "piggy-back" on the Control module.
Check:
 When the green LED 25 on the front side of the gas module is blinking, it is
operating correctly.
Safety:
 Close gas supply.
Instructions: Gas module removal

 Remove the front plate from operation module and lay it next to unit (see
"6.1.1 Operation module removal").
 Unscrew the knurled nuts 6 under the assembly panel 1 from the control
module 4 .
 Lift the assembly panel 1 under from out from the holding bolts 7.
Page 6 / 8
 Hang the assembly panel 1 left into the cutout for the front plate in the holding
slots.
 Pull out all connectors X20 to X28 (when available) from Gas module 11.
 Unscrew 8 knurled nuts 6 and pull the gas module 11 straight and evenly from
the distancing bolts M3 10.
Instructions: Gas module assembly

 Place the gas module 11 straight and evenly onto the distancing bolts M3 10 of
the control module 4.
 Plug in the connectors X20 to X28 (when available).
 Clip the fastening brackets of the assembly panel 1 in the holding slots 8 of the
angle 9 in the connection area opening. Slide assembly panel 1 down and place
onto the fastening bolts 7.
 Screw the knurled nuts 6 onto the bolts 7, thereby fastening the assembly
panel 1.
Check:
 When the green LED 25 on the front side of the gas module is blinking, it is
operating correctly.
1= Assembly panel control module

2= Fastening bolts
3= Distancing bushes
4= Control module
5=
6= Knurled nuts
control assembly
7 = Fastening bolt
on holder angle
8 = Holder slots
9 = Holder angle
10 = Distancing bolts M3
11 = Gas module
Page 7 / 8
6.1.5 Positions of the LEDs on the Controls (module self-checking)
Gas Module Control Module Operation Module
38 36 34 32
43
37 35 33 31
30 28
29 27
44
24
26
23
25
22
21 18
19 17
20
16 14
15
10
8 13
7 12
6 11
5 4 3 2 1
Arrangement Module
41
42
Page 8 / 8
6.2 Updating the Control and Operation module software as of

version 4.xx
6.2.1 Software Versions
i
Information:
 The software level on the Control module (SM) and the Operation module
(BM) must be of the same type (3.xx, 4.xx or 5.xx). This means that a software
update must always be performed on both modules with the correct hex-data.
 A software update reprogramming the Control module and the Operation

module is only possible if the unit’s existing software version number is 3.10 or
higher. It is not possible to perform a software update on modules that have a
lower software version number than 3.10, the modules must be replaced if
another software version is required.
 All of the panels have a label indicating the original software version number
(e.g. 3.10, 3.11 ... ).
 The software version number can also be called up as follows:
When in switched off mode, press the key "Mr.C"  the software version
number of the Control module and the Operation module, as well as the Unit
type and the Serial number will be indicated on the display. (Additionally, in
every software version, the software version number can be called up in
Service programmes r29 and r30).
 You receive a new software version per e-mail in a zip file (e.g. P3 Update
V510.zip). This zip file contains an installation programme for ConvoUpdate
„SETUP.exe“. Follow the installation instructions and start the ConvoUpdate
under Windows->Start->Programme->Convotherm->SoftwareUpdate VX.xx.
That’s it!
 The Update programme „ConvoUpdate.exe“ will download the hex-data as

well as the data for language, texts and cookbooks onto the module.
 When updating from Version 3.xx or 4.xx to Version 5.xx, all of the saved
recipes will be lost and cannot be recalled.
 After a software update, it is necessary to perform a New-Init (C06 ). The

burner adjustment must also be checked and if necessary adjusted.
AS/2013-01 6_02e_Updating the Control and Operation module software as of version 4_xx _d.doc
Page 1 / 3
6.2.2 Software Update via PC / Laptop
Safety:
 Before starting, the unit must be separated from the power supply and the
connection X12 on the Control module disconnected.
Instructions:
1. Cut off the power supply to the electronics.
2. Connect the Control module (Connection X18 above on the SM) with the
special connection cable (Part No.: 5009315) into the RS232 interface on the
PC / Laptop.
3. Unplug the X12 connection from the Control module.
4. Start the programme

ConvoUpdate.exe on
your PC / Laptop and
check for the correct
adjustment of your
COM-Ports (COM1,
COM2 ...)
5. Start the update by pressing the Update key.
6. Re-connect the power supply to the electronics  the update will start
automatically.
7. The progress indicator

begins running and
status reports on the
update appear in the
right window.
8. After the SM and BM
Page 2 / 3
loading is finished, uploading of the languages, texts and cookbooks begins.

This can take a few minutes.
9. When the display indicates the date and time again, the update has been
completed. Cut off the Convotherm from the power supply again.
10. Separate the PC / Laptop from the Control module again.
11. Plug the X12-connection into the Control module again.
12. Re-connect the power supply to the unit.
13. Perform a New-Init (Service point: C06) on the unit.
14. On the gas units, the unit specified burner speed must be readjusted (see
Service Handbook 6.25 Readjustment for the Gas Valve).
Notice:
 The PC / Laptop requires a „real“ RS232 interface. If the Laptop doesn’t have
a RS232 interface ( Error Code „Can’t open COM-Port“), use a „PCMCIA 
RS232“adaptor or a recommended „USB  RS232“ part no. 5019200
adaptor.
 In the field COM-Port, the correct COM-Port must be selected. (COM1,

COM2, ...)
 No other programme should have access to the COM-Port during this time.
 If you get the Error Code „Incorrect Start-file“ or „CRC-Error“ repeat the
upload. If this Error Code comes up again, there is probably a hardware
defect.
 In the right window of the Update Programme, you will find advice as to how to
proceed.
Page 3 / 3
6.3 Software update via “+3 SD Card Black Box”
6.3.1 Preparation for programming

Can only be inserted into +3 models
6.3.1.1 Correct SD card

The SD cards which have passed our tests (see illustration 512MB) are the 128MB and 512MB ones
from SanDisk.
Not all SD card manufacturers are suitable for the Black Box. Some manufacturers do not support the
operating mode necessary for the Black Box.
6.3.1.2 Formatting the SD card to FAT file system
Caution:
Formatting deletes all data on the SD card!
Info:
Formatting to the FAT file system must only be performed once. Future update files can be copied
directly onto the SD card. SD cards supplied by CONVOTHERM are already formatted to FAT format.
In Windows Explorer
and the connected SD
card reader (not
included in the
delivery):
Right mouse button

Removeable Disk
(U: in the example

shown here)
AS/11-2011 / Item: 7006209 6_03e_Software update via SD Card Black Box_b
Page 1/3
6.3.1.3 Coping the 5 BIN files to the SD card

All five BIN files (see example in the illustration on the right), which you receive via CD, e-mail, SD
card or ... from the Customer Service department, must always be copied together onto the SD card
(onto the SD card formatted to FAT file system format).
These files must not be mixed with older ones and must not be renamed.
Page 2/3
6.3.2 Sequence of the update procedure

The entire software update procedure may last 3-6 minutes, depending on the scope of the
update.
a) If necessary, store your own recipes in the IDM.

b) Store IDM information in cache memory (only necessary in software version 4.03 or
older):
1) Switch Convotherm on using the On / Off button.
2) If necessary, answer the question after the DE flushing with “no”.
3) Switch to the Service level (3-button manoeuvre).
4) Via the Service programme c12 or c13, select the “Dummy Version”
(c12 on 300, c13 on 999)
5) Switch to c14 and exit the Service level.
6) Press the On / Off button for 5 seconds to restart the electronics.
9) Switch to the Service level.
(c12 on 300, c13 on 999).
c) Disconnect appliance from the mains.

d) Remove Operating Mode (BM) panel (pull forwards and place on the top of the
appliance), but do not disconnect the cable from the BM. The BM panel must
have a direct conducting metal contact with the Convotherm during the
programming procedure.
e) Remove X12 connection plug from the Control Module (SM).
f) Plug SD card in SD card box, taking care to position the SD card correctly.
g) Connect the SD card box with the Control Module (slot X18 at the top of the
SM), if necessary, remove an existing Communications Module (KM) or cable.
h) Fasten black earth cable from the black box to the Convotherm housing, using
a crocodile clip.
i) Reconnect appliance to the mains.
j) Programming starts automatically and can last 3 to 6 minutes. If programming
and initialisation are successful, the time and date are displayed on the BM and
the green LED is lit permanently on the SD card box.
Should after about 7 minutes the date not be displayed and the red LED is
flashing as well as the green one being permanently lit, without removing the SC
card, disconnect the appliance from the mains and reconnect it; wait until the date
is in the display and the green LED on the SD card box is permanently lit.
k) Disconnect appliance from the mains.
l) Disconnect SD card box from the Convotherm and, if necessary, reconnect the
previously disconnected KM or cable to SM X18.
m) Reconnect X12 to the SM.
n) Check that the other plugs are firmly inserted (SM and, if necessary, also the
gas module GM)
o) Re-insert the BM panel.
p) Reconnect appliance to the mains.
q) Switch appliance on.
r) If necessary, reset desired language.
s) If necessary, reload the recipes stored under point a) from the IDM.
Page 3 / 3
6.3 Software update via “+3 SD Card Black Box”
6.3.1 Preparation for programming

Can only be inserted into +3 models
6.3.1.1 Correct SD card

The SD cards which have passed our tests (see illustration 512MB) are the 128MB and 512MB
ones from SanDisk.
Not all SD card manufacturers are suitable for the Black Box. Some manufacturers do not support
the operating mode necessary for the Black Box.
6.3.1.2 Formatting the SD card to FAT file system
Caution:
Formatting deletes all data on the SD card!
Info:
Formatting to the FAT file system must only be performed once. Future update files can be copied
directly onto the SD card. SD cards supplied by CONVOTHERM are already formatted to FAT format.
In Windows Explorer
and the connected SD
card reader (not
included in the
delivery):
Right mouse button

Removeable Disk
(U: in the example
shown here)
AS/11-2011 / Item: 7006209 6_03e_Software update via SD Card Black Box_c for 4 files
Page 1/3
6.3.1.3 Coping the 4 BIN files to the SD card

All four BIN files (see example in the illustration on the right), which you receive via CD, e-mail, SD
card or ... from the Customer Service department, must always be copied together onto the SD card
(onto the SD card formatted to FAT file system format).
These files must not be mixed with older ones and must not be renamed.
Page 2/3
6.3.2 Sequence of the update procedure

The entire software update procedure may last 3-6 minutes, depending on the scope of the
update.
a) If necessary, store your own recipes in the IDM.

b) Store IDM information in cache memory (only necessary in software version 4.03 or
older):
3) Switch to the Service level (3-button manoeuvre).
(c12 on 300, c13 on 999)
9) Switch to the Service level.
(c12 on 300, c13 on 999).
c) Disconnect appliance from the mains.

d) Remove Operating Mode (BM) panel (pull forwards and place on the top of the
appliance), but do not disconnect the cable from the BM. The BM panel must
have a direct conducting metal contact with the Convotherm during the
programming procedure.
e) Remove X12 connection plug from the Control Module (SM).
f) Plug SD card in SD card box, taking care to position the SD card correctly.
g) Connect the SD card box with the Control Module (slot X18 at the top of the
SM), if necessary, remove an existing Communications Module (KM) or cable.
h) Fasten black earth cable from the black box to the Convotherm housing, using
a crocodile clip.
i) Reconnect appliance to the mains.
j) Programming starts automatically and can last 3 to 6 minutes. If programming
and initialisation are successful, the time and date are displayed on the BM and
the green LED is lit permanently on the SD card box.
Should after about 7 minutes the date not be displayed and the red LED is
flashing as well as the green one being permanently lit, without removing the SC
card, disconnect the appliance from the mains and reconnect it; wait until the date
is in the display and the green LED on the SD card box is permanently lit.
k) Disconnect appliance from the mains.
l) Disconnect SD card box from the Convotherm and, if necessary, reconnect the
previously disconnected KM or cable to SM X18.
m) Reconnect X12 to the SM.
n) Check that the other plugs are firmly inserted (SM and, if necessary, also the
gas module GM)
o) Re-insert the BM panel.
p) Reconnect appliance to the mains.
q) Switch appliance on.
r) If necessary, reset desired language.
s) If necessary, reload the recipes stored under point a) from the IDM.
Page 3 / 3
6.3 Update of software for EasyTouch control
6.3.1 Update of the operating module (automatic) from version 1.3.0.0 onwards
i
Information:
A KD update (valid from version 1.3.0.0 onwards) consists of:

 UPD_[version number - consisting of 4 figures].zip
 SD_[version number - consisting of 4 figures].zip
 Update.zip
 UpdateSD.zip
 UpdateET.exe
 icsharpcode.sharpziplibce.dll
Instructions:
1. Place the new update in the root directory of an empty USB stick (with
maximum 2 GB memory).
2. Switch off the combi steamer.
3. Insert the USB stick into the combi steamer’s communication module and
switch the appliance back on.
4. Confirm the screen now shown (see Screenshot 1) by pressing the “Start
update” button.
 The update will now take place automatically.

Screenshot 1
N.B:
If the combi steamer starts WITHOUT the update screen (Screenshot 1) in spite of
the USB stick (with the correct update) being inserted (if e.g. the USB stick is too
large or too slow), and it instead starts in the operating mode as usual, you need to
perform the update of the operating module manually
(see point 6.3.2).
AS/11-2011 6_03e_Update of Software EasyTouch-control_b.doc

Page 1 / 5
Instructions:
5. Please wait until the update process is completely finished. While this is taking
place the grey bar (see red arrow in Screenshot 2) completely fills up to 2
times!
6. Then remove the USB stick and click on “Exit” (see Screenshot 3).
7. If the combi steamer starts as usual in the operating mode, perform another
update of the control module (see point 6.3.3).
8. If the following screen appears (see screenshot 4) repeat steps 2 to 7.
Screenshot 2 Screenshot 3 Screenshot 4

Page 2 / 5
6.3.2 Manually updating the operating module up to software version 1.3.0.0

(old version)
N.B:
It is a pre-condition for carrying out the update that a new update is stored in the
root directory of a USB stick.
Screenshot 5
Instructions:
1. Start the combi steamer in the
operating mode as usual and then enter the
Settings screen (see Screenshot 5).
2. Click on the Import /Export push button Screenshot 6

(see Screenshot 6).
3. Insert the USB stick into the combi steamer

and click on the “Import” tab (see Screenshot 7)
4. Click on the “Update” push button (see Screenshot 8) in order to manually

start the update process.
Screenshot 7 Screenshot 8
5. Now carry out steps 4 to 7 from point “6.3.1 Updating the operating module
(automatic)”.

Page 3 / 5
6.3.3 Updating the control module for software version 1.3.0.0
Instructions:
1. Start the combi steamer in the operating mode as usual and then enter the
Settings screen (button with gear wheels - see Screenshot 5).
2. In the Settings screen click on the spanner (see Screenshot 9) and enter the
password “1qaz” in order to enter the service area (see Screenshot 10).
3. The “Update SM” button can be found in the service area under the tab “I/O”
(at the top of the picture). Click on this button in order to initiate the update
process (see Screenshot 11).
4. Following this a folder window opens in which you must double click to switch
to the “Flashdisk” and then to the folder “ecp7000” (see Screenshot 12).
5. In the “ecp7000” folder there is a file with the name “SM.bin” which you must
also select by double clicking it.
6. When the file has been loaded the message “File
>>\Flashdisk\ecp7000\SM.bin<< loaded” appears on the screen. Press the
“Update SM” push button (lower left) to start the update of the control module
(see Screenshot 13).

Page 4 / 5
place the grey bar (see Screenshot 14) fills completely!
8. Then click on “Exit” (see Screenshot 15).
9. If the combi steamer starts as usual in the operating mode you can then check
the software version of the easy Touch operating module (SW-ET) and the
control module (SW-SM) (see Screenshot 16) in the Settings screen (button
with gear wheels - see Screenshot 5).

Page 5 / 5
6.4 Steam Generator drain pump (only OEB and OGB)
Check:
 Error code E 34 (DE-pump failure) after the automatic steam generator rinsing
is finished.
 Water leaking from the pump.
Safety Advice:
 When working on the unit after draining the steam generator, make sure
that the main power supply is disconnected (An all-pole isolation switch
with a minimum contact opening of 3 mm must be located close to the
unit - on site) and ensured against switching on again.
Confirm that the power supply has been disconnected!
 This work can only be performed by a CONVOTHERM-trained electrician.
 Attention: Danger of scalding on unit drain and when removing the
pump, if steam generator is manually drained.
Instructions – 1. Draining the steam generator:

1. To drain the steam generator with the help of the steam generator pump,
Do the following:
Press the temperature + Time r01 [ 22°C ] CTC1
+ CTC keys for 3 seconds at r02 [ 23°C ] CTC2
the same time r03 [ 23°C ] CTC3
Using the selector knob, d13 [ 0 ] Test MV DE

select Service point d14 for d14 [ 0 ] Test Pump
"Testing the Steam generator d15 [ 0 ] Test MV Demoi.
pump"
With the arrow key, spring d13 [ 0 ] Test MV DE
right to the service value d14 [ 0 ] Test Pump
d15 [ 0 ] Test MV Demoi.
With the selector knob, switch d13 [ 0 ] Test MV DE

pump on and off. * d14 [ 1 ] Test Pump
d15 [ 0 ] Test MV Demoi.
* Depending on the size of the unit, the pump must be switched on more
often, until the steam generator is empty. This is why we recommend:
- that you remain by the unit and
- pay attention to the draining noise of the pump.
The sound changes when the steam generator is empty. If the steam
generator is empty, the pump must not be switched on again!
2. Make sure that the main power supply is disconnected and ensured against
switching on again. Confirm that the power supply has been disconnected.
AS/11-2011 / Item 7016567 6_04e_Steam Generator drain pump_b.doc
Page 1 / 2
Instructions – 2. Removing the drain pump:

 Attention Danger of scalding!!  There could still be water in the steam
generator.
 Attention Danger of scalding!!  The steam generator, the steam generator
pump and the surrounding parts could be hot.
 Unplug both flat plugs 1 on the connection cable from the pump 2.
 Remove the pump 2 from the pump holder 3 (2x hexagon screws SW5 with
washer 4)
 Loosen the hose connector on the drain pump hose 5 above on the pressure
loop 6 and remove hose.
 Lightly remove from the drain elbow 7 the left hose connector 8 (on the pump).
 Swing the draining hose 5 with the pump outwards and empty the rest of the
water.
 Remove the hose connector 8 on the drain elbow 7 on the pump 2 and
remove pump.
1= Flat connector of connector cable

2= Steam generator pump
3= Pump holder
4= Hexagon screw SW5 with washer
5= Draining hose for pump
6= Pressure loop
7= Drain elbow steam generator
8= Hose connector
9= O-Ring Part No.: 600 52 36
Instructions – 3. Assembling the drain pump:

 Assembling process is the reverse of the
removing process.
Instructions – 4. Final Check:

 Switch unit on again.
 Check sealed tightness of the drain pump.
Notice: Possible sources for Error code E34

 Blockage of the pump wheel due to build-up between the pump casing and
the pump wheel. After cleaning, the pump can be assembled again.
 Grounding fault on the water level probe.
AS/11-2011 / Item 7016567 6_04e_Steam Generator drain pump_b.doc
Page 2 / 2
6.5 Probe fitting / Probe assembly and replacing
See Chapter 6.5.1  See Chapter 6.5.2  See Chapter 6.5.3 

Safety thermostat Safety thermostat Probe with stuffing
above unit ceiling behind motor fastening bush assembly
See Chapter
6.5.5  Screw
in probe
See Chapter 6.5.4  See Chapter 6.5.5 

Safety thermostat on Safety thermostat on gas
flange immersion heater units with blower burner
AS/11-2011 6_05e_Probe assembly and replacing_b
Page 1 / 5
6.5.1 Safety thermostat above unit ceiling on table units
Notice:
The safety thermostat is located in the connection area of the unit above the unit
ceiling of the inner casing. Under the insulation is a clip underneath which the
thermostat is placed.
Safety thermostat probe B7 / B7.1

Part no.: 5001041
=
= Tolerance +/- 5 mm
6.5.2 Safety thermostat behind the motor fastening on standing units
Notice:
The safety thermostat is located in the connection area of the unit behind the motor
fastening. Behind the U-holders on which the motor is assembled, there is a clip
underneath which the safety thermostat is placed. The thicker part of the probe
should protrude approx. 15 mm from the clip.
Safety thermostat probe

B7 / B7.1
Motor Return setting

Motor knob
Page 2 / 5
6.5.3 Probe with stuffing box assembly B10 (CTC)
Check:
 Grease-/steam escaping due to a contracted seal insert  replace core
temperature probe.
Instructions:
 Unclip the old probe from the controls and separate the probe in the oven from
the probe cable.
 Loosen the probe assembly hexagon screw in the oven above on the unit
ceiling.
 Pull carefully the old CTC probe with the stuffing box assembly partially into
the oven so that the stuffing box assembly is in the oven. Thread the old
stuffing box assembly out of the cable.
 Securely connect the cable of the old probe with the connection wires of the
new probe (twist together or solder the ends together) and carefully pull the
old probe into the connection area thereby pulling the new probe into the
unit. The probe cable in the oven should be long enough so that it can be
properly positioned around the holding plate under the probe holder.
 Slide the probe stuffing box assembly upwards towards the oven ceiling and
screw in the hexagon screw of the probe connection.
 Clip the probe onto the controls. Observe the wire colours of the probe cable.
 Pull the probe connection after the first heating (200°C).
 Check how the strain relief is working on the probe connection by pulling on
the probe cable.
i
Information:
Due to the pressure on the probe connection on the sealing insert and the high
oven temperatures, the insert may contract causing it to not longer be air tight. A
securely sealed fitting protects against possible damage.
1= Washer for CTC lead

2= Seal
3= Insulation washer
4= Hexagon sealing screw
5= Core temperature probe complete Part no.: 5002068
Page 3 / 5
Connections for the CTC probes

2 3 4 5 6
1
wire OEB/OES/OGB/OGS connectio
n-plan
1= Casing ground X6/1
green/blue
2 = green/red Tip of probe gauge (+) X6/2
3-5 = green Further gauge points X6/3-5
(+)
6 = white Ground (-) measuring X6/6
points
B10
6.5.4 Safety thermostat probe N8 on flange immersion heater
above
Safety thermostat probe N8 for

immersion heater
Part no.: 500 21 03
Immersion heater
Safety:
 The safety thermostat must be connected to the top heating element.
Instructions:
 Slide the safety thermostat N8 all the way into the cable duct.
 Assemble the safety thermostat with the cable spring above.
Page 4 / 5
6.5.5 Double safety thermostats B8 and B7.2 in gas units with blower burner
Instructions:
 Slide both probes B8 and B7.2 together in the pipe above the burner chamber
of the steam generator (as far as they will go).
 Fasten / secure the probes with heat resistant cable binders on the clamp.
1 = Steam generator
2 = Burner chamber of Steam-
generating burner
3 = Pipe for both
the safety thermostat probes
4 = Blower burner
6.5.6 Screw in probes B3, B4, B5 and oven probe B6
Notice:
When screwing the probes in and out, use a new graphite seal Part no. 6005260.
Screw in probe
Part no.: 5002100
Page 5 / 5
6.6 Water Level probe
Part No. 5019000
Check:
 Error code E 01 (Low water level)
 Flooded steam generator
 Immersion heating element burns up
 Severe calcification
Safety advice:
 When working on the unit, make sure that the main power supply is
disconnected (An all-pole isolation switch with a minimum contact opening of
3mm must be located close to the unit – on site) and ensured against
switching on again.
 Confirm that the power supply has been disconnected.
 This work can only be performed by a CONVOTHERM-trained electrician.
Instructions – Removing the water level probe:

 Confirm that the power supply has been disconnected.
 Remove the two connecting clamps 1 of the water level probe 2.
 Using an adjustable wrench (10 mm) unscrew the 3 hexagon nuts 4 anti-
clockwise and remove the water level probe with the seal 7 left out of the
steam generator 3.
1= Connecting clamps
2= Water level probe
3= Steam generator Filling gap
4= Hexagon nuts must be scale free!
5= Stabilizing chamber
6= Filling gap
7= Water level probe seal Part No.:6015023
8= B1 – rd Low water level probe
9= B1 – bl Water level probe B1 – rd = red
B4 Steam generator probe B1 – bl = blue
AS/11-2011 6_06e_Water Level probe_b
Page 1 / 2
Instructions –Replacing the water level probe:

 Place the new or cleaned water level probe 2 with a new seal 7 in the opening
of the steam generator 3.
 Using an adjustable wrench (10 mm) simultaneously screw in the 3 hexagon
nuts 4 on the holding pins.
 Connect B1 – bl-Pin to the probe with the connecting clamps with the blue
wire (see also stamping on the probe).
 Connect B1 – rd-Pin to the probe with the connecting clamps with the red wire
(see also stamping on the probe).
Check:
After replacing the water level probe, the correct control function and the sealing
tightness of the probe must be checked.
 Empty the water from the steam generator, by switching on the steam
generator draining pump in the Service programme at Service point d14
„Testing the pump DE“. See Service Handbook instructions „6.4 Steam
generator drain pump – Instructions: 1. Steam generator draining“. Empty the
steam generator to such a level that the pin of the water level probe no longer
has contact to water.
 Change to the Service programme r20 / r21. While the steam generator is
filling, check both these Service points for the correct control functioning of the
water level probe.
See Service Instruction „3.1 Customer service - Service programme“.
 After steam generator is filled, start the Programme „Steaming“, wait until the
steam is injected into the oven and check the water level probe for sealed
tightness.
AS/11-2011 6_06e_Water Level probe_b
Page 2 / 2
6.7 Steam Generator-Immersion heater replacement (only OEB)
Check:
 On-site fault current breaker is tripped.
 The warm up time until standy mode is too long.
 Safety thermostat N8 is tripped.
 Error code E33 = Steam generator heater malfunction
Safety:
disconnected (an all-pole isolation switch with a minimum contact opening of
switching on again.
 Safety thermostat must be installed with the cable spring above.
 Safety thermostat must be installed in the top immersion heating element.
Instructions – Removing the flange immersion heating element:

 Empty the steam generator 1 by starting the automatic steam generator
flushing in the menu Mr. C. (see Chapter 4.2).
 Switch off main power supply. (see above safety notice), before the steam
generator is filled again with water.
 Disconnect the safety thermostat N8 4 before removing the immersion heating
element 3.
 Unclip the connection cables between the contactor and heating element 3.
 Loosen and remove the nut M6 from the flange immersion heating element.
 Pull the immersion element 3 out from the steam generator 1.
Instructions – Replacing the flange immersion heating element:

 Check that the new immersion heating element 3 has a new flat seal 2.
 Slide the immersion heating element 3 into the steam generator 1 and fix in
place using M6 nuts with spring washers.
 Clip the wires for the heating element to the contactors.
Attention: Make sure the connections are secure on the contactors.
 Assemble the safety thermostat probe 4 into the top heating element (with
cable spring positioned above).
above 1 = Steam generator

2 = Flast seal for heating
element Part no.: ?
3 = Flange immersion
heating element
4 = Safety thermostat probe
N8 Part.: 5002103
5 = Slot for correct
installation of the
immersion heating
element
AS/11-2011 / Item 7016564 6_07e_Steam Generator-Immersion heater replacement_b.doc
Page 1 / 1
6.8 Motor / Fan Wheel installation and removal
Check:
 Uneven browning results
 Electrical humming noises
 Unit runs mechanically loud
Safety:
disconnected (an all-pole isolation switch with a minimum contact opening of
switching on again.
i
Information:
Delivery state of a new motor: in a pre-assembled state.
Attention: Pull the 2. flat seal 3 off the motor spindle before assembling the motor 1.
This seal must be set onto the motor spindle from the oven chamber after
assembling the motor.
Motor sheet with opening to the front

(towards door) fitted for floor appliance
12.20, 20.10, and 20.20
Motor sheet with
opening up mounted for
table top appliances
6.10, 6.20, 10.10, 10.20
Position 3, 4 and 5 may not

rotate after installation
Labyrinth bush test on smooth-running turn on the motor shaft. Punctures of the socket fill with
silicone grease OKS 1120 (7004015) and installation.
1= Motor 4/8pol
2= Motor sheet P3
3= Spring for motor shaft
4= Washer for motor shaft seal
5= Labyrinth bush P3
6= Sealing ring motor shaft Viton P3
AS/11-2011 Part-No.: 7016399 6_08e_Motor_fan wheel installation and removal_e

Page 1 / 3
Special tools:
 Bell-shaped extractor Part-No.: 7015200
(inclusive screw with indentation Part-No. 6015246)
Instructions – Removal of the motor:

 Switch unit off (see safety notice above)!
 Disconnect the motor connector X13.X from the electrical supply!
 Loosen the hexagon screw 7. Then use instead the screw with indentation
from the extractor set and tighten it by hand.
 Set the special bell-shaped extractor into the slit of the fan wheel 5.
Attention: the screw with indentation from the extractor set must be in the
shaft, otherwise the thread will be damaged.
 Pull off the fan wheel 5 with the special bell-shaped extractor from the motor
spindle. Attention: The fan wheel loosens with a bang!
 Remove the 4 hexagon nuts M 8 from the welded bolts (motor flange).
 Take the motor together with the motor plate towards the rear and out.
Notice:
 The fan wheel can be difficult to remove, you can heat the fan wheel or tap
lightly on the pull-out spindle.
 In order to ensure a continuous connection, the motor shaft and the fan wheel
cone must remain free of grease, flat and undamaged. If the motor shaft is
scratched, the motor must be replaced.
3= Flat seal motor spindle

4= Fastening set motor
5= Fan wheel
6= Spring plates 3x
7= Hexagon screw
8= Fastening set fan wheel
Screws must be secured

with a screw locking (e.g.
Loctite)
Starting torque:
13,5 Nm Observe the positions*
of the plate springs
Starting torque: 58Nm

Wrench width WW17

Page 2 / 3
Instructions – installing the motor:

 Set the complete motor 1 (with pre-assembled seal set 2 and the motor plate)
onto distancing bushes.
 Fasten the motor with washer, spring washer and nut 4 .
 Re-connect the motor connector X13.X into the electrical supply.
 Clean the motor shaft and the fan wheel cone with a grease dissolving
cleaner. The motor shaft and the cone must remain absolutely grease-
free!
 Set the second rubber seal 3 onto the motor spindle.
 Set the fan wheel 5 onto the motor shaft, slide on the three saucer springs 6
so that the convex form of the saucer springs is pressed against the screw
head (see drawing*).
 Screw in the hexagon screw 7 - starting torque 58 Nm ( Fastening set fan
wheel 8). Use a screw locking (e.g. Loctite) in the thread.
 Heat up the oven to 250°C in the Convection programme and tighten the
hexagon screw 7 (58Nm).
Notice:
Don‘t bend or tilt the fan wheel when sliding on.
Check:
Distance between oven wall and fan wheel: 10 +/- 2 mm .

Page 3 / 3
6.9 Pressure Switch Cleaning System - Trouble Shooting
i
Information:
In the detergent line a pressure switch detects a shortage of detergent (error “ low
agent pressure”). If this pressure switch is not working properly, the detergent
pump will continue working and will empty the tank premature.
Units involved:
OSP/OES/OEB/OGS/OGB with CONVOClean
system.
What is the reason?

Due to vibration or wear of the membrane the
switching point of the pressure switch can drift away.
How to detect this error?

If the tank (especially the Convocare/rinsing fluid tank) is being emptied premature
and the pumps are working properly, a new adjustment (or replacement) of the
pressure switch must be completed.
Instruction – Optical inspection

1. Optical inspection on leakage (please inspect all the hoses, connectors and
pressure switch)
2. Optical inspection on bending or blockage (please inspect if a hose is bended
extraordinary or the strainer in the detergent tank is blocked)
3. Optical inspection of the sprayer inside the cavity and behind the suction
panel on leakage.
4. Check and adjustment of the pressure switch (see below)
Instruction - How to check (and if necessary adjust) the pressure switch

1. Disconnect one pump electrically and prepare a electric wire to activate the
rinsing pump (230V or 110V)
2. Select service mode (press 3 sec on temperature/ time / core temperature
simultaneously)
3. Remove the hose out of the rinsing fluid tank and keep the pump running.
4. Observe if no fluid is entering the cavity anymore and select service mode r18
5. Keep the pump running and read r18: value must be “0” (=no pressure), if
value is “1” replace pressure switch.
6. Put the hose in the rinsing tank (or water tank) again (pump still running!)
7. After a few seconds, reading must switch to “1” (=pressure available); if
reading turns to “1” (stabile reading for at least 10 sec.) continue with step 14.
8. If reading continues to be “0” adjust pressure switch as follows:
AS/11-2011 6_09e_Pressure Switch Cleaning System - Trouble Shooting_b
Page 1 / 2
9. Turn the adjustment (Allen) screw clockwise until the end

10. Screw 2 turns counter clock wise (=basic setting)
11. If ”1” does not arise: screw ½ turn counter clockwise and observe again (wait
5 seconds between reading and adjustment)
12. Repeat 11 until ”1” arises (stabile reading for at least 10 sec.).
13. Attention: the screw in the pressure switch may not be screwed out
completely (screw head must be below its socket!!)
14. Screw ½ turn counter clockwise (additionally)
15. Fixate the setting with screw retention fluid.
16. Disconnect pump and reinstall original wiring.
Notice - Spare parts:

 Pressure switch for automatic cleaning P2 P3 = Part-No.: 5009055
 Kit for Customer Service press switch P2 = Part-No.: 2611504
AS/11-2011 6_09e_Pressure Switch Cleaning System - Trouble Shooting_b
Page 2 / 2
6.10 Dummy operation for P3 – units
i
Information:
The controls offer the possibility to set up the unit in a Dummy version for exhibits.
In the Dummy version the control panel functions normally but no activity (valves,
contactors, etc. …) is switched on. The Dummy version can only be activated as of
the Software 3.10 via the service level.
Notice:
 To operate the Dummy version, between L1 and N 100-240V is sufficient.
 For the Dummy version, no water connection is required.
Instructions – Activating the Dummy Version:

 Call up the Customer service programme by pressing the Service Programme
keys on the backside of the control module or by pressing the , and
keys at the same time and holding for 3 seconds.
 At a selective service number, call up the service point c12 with the selector
knob.
 Change the service values with the key (scroll right).

 Set 300 with the selector knob.
 Leave the service values with the key (scroll left).

 Call up the service point c13 with the selector knob and change the service
value with the key (scroll right).
 Set 999 with the selector knob and leave the service value with the key
(scroll left).
Notice:
 When Dummy version is activated, "Dummy" is indicated on the display for 3
seconds after the unit is switched on.
Instructions – Deactivating the Dummy Version:

 The Dummy version can be deactivated by taking the same steps as by
activating but in service point c12 instead of 300, set 305.
Notice:
 After deactivating the Dummy version, the recipes given into the cookbook
should be deleted. In the Customer service programme, call up the service
point d03 with the selector knob. Activate with the right scroll key (inverted),
the service value, then select “Off” with the selector knob. By pressing the left
scroll key, you will leave the service point and save your changes.
AS/11-2011 6_10e_Dummy operation for P3 units_b
Page 1 / 1
6.11 Condenser removal and installation
Check:
 Water doesn‘t drain out even though the water pipes are clear.
 Excess steam comes out from the steam outlet on top of the unit.
i
Information:
 A dirty condenser disrupts the steam control in the bypass and thereby can
cause poor cooking results and can damage the unit.
 The oven must be horizontally aligned using the adjustable feet!
Safety:
 Only use CONVOTHERM CONVOClean new or CONVOClean forte for
cleaning the oven drain, the demoisturizing tub and the condenser!
Attention! Observe cleaning instructions on the package!
 Only use CONVOTHERM CONVOCAL for descaling the oven drain, the
demoisturizing tub and the condenser!
Attention! Observe cleaning instructions on the package!
 When cleaning or descaling, observe the safety instructions on the labels and
the safety information for the cleaner and descaler. Make sure to use the
protective equipment provided with the unit!
 There is danger of low pressure damage when these service instructions are
not observed!
Instructions - Condenser removal:

 Remove the clap-out floor of the condenser 21. It is outside under the unit on
the bottom 20. Remove the 2 screws M5 22 (cross width SW 8 or phillips
screwdriver) on the motor side, clap the plate down and remove the complete
floor plate.
 Remove the left hanging shelf rack in the oven and the cover of the
demoisturizing tub 1.
 Remove in the connection area all connections from the condenser 7:
- breather pipe 17 open hose fitting 16
- condenser probe B3 8 with seal 9  unscrew it
- the angle hose connection 18 and insert nozzle 19 for cooling the condenser
unscrew them
- bypass gauge pipe 13 with copper seal ring 14  unscrew it
- hose to the unit drip tray 11  cut out the cable binder 10 and pull out hose
(only on table units).
 Loosen the Stop nut M6 15 on the fastening bracket on the condenser with the
underlaying washer 3.
 Loosen the hexagon screw M6 2 with washer 3 in the oven and holder cross 4
and let the condenser 7 out from under.
 Lift the condenser 7 out of the fastening bracket in the connection area.
 On standing units, the condenser 7 can now be removed from underneath the
unit.
On table units, the unit must be slightly lifted on its side in order to pull the
condenser 7 out towards the front.
AS/11-2011 6_11e_Condenser removal and installation_b
Page 1 / 3
 Clean the condenser with CONVOTHERM CONVOClean new or

CONVOClean forte and using the hand shower flush thoroughly afterwards
with water. With heavy build up in the condenser, perform an additional
chemical descaling with CONVOTHERM CONVOCAL (Process for descaling
according to instructions as described in 4.4.3).
Instructions – Condenser installation:

 Hang the condenser 7 into the connection area onto the fastening brackets
and screw tightly in with the Stop nut M6 15 and underlaying washer 3.
 Set the condenser (7) with new O-Ring (6) (smear with lubricant i.e.
vegetable oil) onto the oven drain, pull it high up into the oven and fasten onto
the holder cross 4. and the hexagon screw 2 with washer 3. Pull the hexagon
screw 2 far enough until the holder cross 4 sets on the soldered nut of the
condenser floor.
 Assemble all the connections in the connection area onto the condenser 7:
- Set breather pipe 17 onto the pin and tighten hose fitting 16
- Screw in condenser probe B3 8 with new seal 9
- Screw in the angle hose connection 18 and insert nozzle 19 for cooling
in the condenser 7
– Screw on bypass gauge pipe 13 with copper seal 14
- Set the hose 11 to the unit drip tray onto the pins and fasten with cable
binder 10 (only on table units).
 Set the cover 1 onto the demoisturizing tub again and hang the left shelf rack
into the oven again.
 Hang the floor clap 21 onto the right side of the outer floor 20, clap it upwards
and fasten the floor clap 21 with 2 screws M5 (cross width SW 8 or phillips
screwdriver) and washer 22 on the motor side.
Attention:
 Always use a new O-ring part no.: 6015000 by every removal and installation
of the condenser.
Cross reference:
 Installation Handbook 1. Installation
 Service Handbook 4.3 Cleaning the unit
Page 2 / 3
1 = Cover
Demoisturizing tub
2 = Hexagon screw M6
3 = Washer 6,4
4 = Holder cross
condenser
5 = Oven chamber floor
6 = O-Ring 6015000
7 = Condenser
8 = Thermo couple probe
Standing unit 5002100
Table unit 5002101
9 = Thermo couple probe
seal 6005260
10 = Cable binder 4007087
11 = Hose to unit drip tray
12 = Bypass hose
13 = Bypass gauge pipe
2016007
14 = Copper seal 6015060
15 = Hexagon nut M6 self
locking 8004042
16 = Hose clamp
17 = Breather pipe
18 = Angle hose connection
19 = Insert nozzle
condenser
20 = Outer floor
21 = Floor clap
22 = Screw M5 with washer
Page 3 / 3
6.12 Door latch / Door contact switch removal and installation
Check:
After the programme has been started, the unit is not functioning. In the funtion
display, the symbol "Unit started" .is lit
i
Information:
The door magnet switch (in the door catch) switches the motor and the heating
elements off, if the door latch is turned in the airing position (door latch is
horizontal) .
Door latch replacement
Instructions – Door latch removal:

 Open the inner door holding clamps and swing the inner door out.
 Remove the door latch 3 by removing the 2 hexagon socket screws M6 6.
 Remove the door latch 3.
Instructions –Door latch installation:

 Place both the holder catches 2 of the door latch 3 in the square holes 5 on
the side of the outer door 1.
 Assemble the door latch 3 with the 2 hexagon socket screws M6 6 and secure
the screws with screw securing lacquer (Loctite).
 Close the inner door.
1= Outer door
2= Door latch Holder catches
3= Door latch part no. 6012000
4= Locking worm
5= Holes for door latch
6= Hexagon socket screws M6
AS/11-2011 / Item 7016574 6_12e_Door latch_Door contact switch removal and installation_b.doc
Page 1 / 2
Door contact switch (Reed contact) replacement
Instructions – Removing the door catch and the reed:

 Mark the position of the door catch 1 on the front plate.
 Remove the screws M6 with the hexagon socket 2 in the door catch 1.
 Carefully pull the door catch 1 out of the opening.
 Remove the flat head screw M3x16 5 on the reed contact switch 3.
 Disconnect the connection wires fronm the reed contact switch 3 on the crimp
place and pull out the complete switch from the unit.
 Carefully pinch off the cable binder 6 on the end of the fiber glass hose 4 and
pull off the fiber glass hose from the old reed contact.
Instructions – Reed contact switch and door catch installation:

 Slide the fiber glass hose 4 onto the connection wires of the new reed contact
3 and thread the connection wires into the unit.
 Wire and crimp the new reed contact switch 3 on the connection wires that go
to the controls.
 Slide the fiber glass hose 4 onto the reed contact switch 3 and fasten with a
cable binder 6 (pull on to maximum).
 Assemble the new reed contact switch 3 with the flat head screw M3x16 5 on
the old position on the door catch  see dimensions 30,5 +/-1 mm. You can
use the old reed contact switch as a comparison sample.
 Place the door catch 1 in the front opening and screw lightly into the marked
position on the plate.
 To adjust the door catch, proceed as follows:
 Close door and set door latch vertically until the locking worm can be heard
to catch.
 Hold door catch in this position
 Open door latch again.
 Tighten the fasting screw of the door catch.
1= Door catch 5 = Flat head screw M3x16

2= Hexagon socket screw 6 = Cable binder
3= Reed contact switch
4= Fiber glass hose
AS/11-2011 / Item 7016574 6_12e_Door latch_Door contact switch removal and installation_b.doc
Page 2 / 2
6.13 Using the water analysis unit Article No.: 3019007
i
Information:
The life span of a combination oven steamer is greatly dependent on the water
quality (calcification and corrosion).
This unit offers the possibility to measure the conductiveness of minerals present in
the water.
Further information on required water quality can be found in the Installation
Handbook Chapter 4.1 Water Connection.
Instructions water analysis:

 Fill a clean container with cold water to be
tested.
 Remove the protective cap from the
measuring unit.
 Switch measuring unit on.
 Submerge the measuring unit in the water.
Attention: Observe the maximum water
level >> max level << on the measuring
unit.
 Read the value indicated and compare it
with the values on the chart.
Evaluation of the indicated value reading:
OES / OGS OEB / OGB

OEB / OGB without CONVOClean system
ppm 90ppm .. 125ppm 90ppm .. 350ppm
µS 165µS .. 210µS 165µS .. 630µS
Advice:
 If the water value is higher than those on the chart, a water treatment system
must be used on the combination oven steamer !
CONVOTHERM recommends a BRITA partial desalinization system.
 If the water value is lower than those on the chart, the existing water treatment
system must be checked!
Also after water treatment, the water must be of drinking quality.
i
Information:
This measuring unit is seen as a technical aid and does not replace a chemical
water analysis.
AS/11-2011 Part-No. 3019006 6_13e_Using the water analysis unit_b
Page 1 / 1
6.15 Sealing the Corners on the Door Gasket Frame

Only for table units.
Check:
Water drops on the lower corners of the unit because it is not water-tight.
Instructions:
1. Remove the hygienic door gasket.
2. Dry both lower corners of the door gasket frame.
3. Clean both corners with alcohol or acetone.
4. Re-seal the corners with silicone E 43, Part No. 700 40 20.
Safety: Important
5. Allow the silicone 24 hours to harden (vulcanisation time) before putting the
door gasket back in!
Outer casing
Inner casing
Silicone glue
AS/11-2011 6_15e_Sealing the Corners on the Door Gasket Frame_b
Page 1 / 1
6.16 Problem case: cloudy glass panels - glass corrosion
i
Information – What is glass corrosion?
If the inner glass panel is covered in a milky-grey cloudiness, that can no longer be
removed with lime remover, it is from glass corrosion.
What causes glass corrosion?

The cloudiness is caused by the dissolving of sodium, potassium or barium ions
from the glass surface. What remains is a coating with a varying refractive index,
which is seen as cloudiness to the human eye. The cloudiness is usually unevenly
distributed over the entire glass panel, especially beginning on heavier spots or
scratches.
The cloudiness process is accelerated by:

 Water that is too soft:
Water that is too soft dissolves ions more quickly from the glass.
 The use of water softener systems:
Water from a water softening system has a greater sodium ion content and
dissolves ions more quickly from the glass.
 Alkalizing cleaning solution:
The incorrect use and/or amount of cleaning solution can damage the surface
of the glass.
 Corrosion protection solution in the water supply:
As a rule, this usually means the use of phosphate silicate products that are
released into the water from a system on-site. These products develop a
protection against corrosion for the water pipes. Unfortunately, these silicates
develop a non-removable coating on the glass panel („glass-on-glass-
coating“).
i
Information – Solving the problem
 Because glass corrosion means irreversible damage, the inner glass panel
must be replaced.
 To avoid this happening again, the following prevention measures must be
carefully followed.
AS/11-2011 6_16e_Problem case cloudy glass panels - glass corrosion_b
Page 1 / 2
Prevention measures:
Instructions – Check water supply:
 Water softening systems are not suitable for combination oven steamers.
Reason: Water softening systems are regenerated with salt NaCl.
Remedy:  Install a partial desalinization cartridge.
 Water must have a least over 5°dh; optimal is 7°dh.
Remedy:  Check the adjustments on the water preparation

system and if necessary re-adjust the system.
 An on-site corrosion protection system that injects phosphate silicate products

is not recommendable on OES/OGS units.
Remedy:  Operate the units with water that isn’t prepared

with a corrosion protection system.
Instructions – Check cleaning methods:
 Use only the original CONVOTHERM cleaners!

 Thoroughly remove the cleaning solution after the cleaning process by rinsing
with a lot of clear water or using the Automatic Cleaning Programme if
available !
Hinweis
Notice:
Inner Glass Panel Part Numbers for P3 units
OS/OB 6.10: 2514388 OS/OB 6.20: 2514389

OS/OB 10.10: 2514390 OS/OB 10.20: 2514391
OS/OB 12.20: 2514392 OS/OB 20.10: 2514393
OS/OB 20.20: 2514394
AS/11-2011 6_16e_Problem case cloudy glass panels - glass corrosion_b
Page 2 / 2
6.17 Inner and outer door replacement
Attention:
Scratches on the glass panel of the inner or outer door, present the danger of
breakage and need to be replaced!
Check:
 Scratches on the glass panel of the inner or outer door
 Glass panel breakage on the inner or outer door
i
Information:
 When the oven door is opened and the unit is hot, the inner door can bulge
approx. 1-2 cm towards the oven. This is a normal process because the inner
door has a floating assembly and thereby the thermal tension is diverted.
 The door hinges as well as the sliding surfaces of the disappearing door
should be regularly smeared with an odorless cooking oil or another approved
food grease
 Please make sure to tell your customers! 
Safety:
 Maintenance and repair work should only be performed on a cold unit.
 Do not open the inner door at temperatures of > 80°C.
6.17.1 Replacing the inner door on table units
Instructions – Removing the inner door on table units:

 Open the holding clamps 4 on the inner door and swing out the inner door 2.
 Remove the hinge safety 6 on the lower hinge 5.
 Lift out the inner door 2 first and then out from above and under the pins of
hinges 5.
Instructions – Assembling the inner door on table units:

 Place the inner door 2 above and under the pins of the hinges 5 and set in
place.
 Assemble the hinge safety 6.
 Swing the inner door 2 closed and clamp it onto the holding clamps 4.
AS/11-2011 6_17e_Inner and outer door replacement_b
Page 1 / 4
1= Locking corner
2= Inner door
3= Outer door
4= Holding clamp
5= Hinge inner door
6= Hinge safety
6.17.2 Replacing the inner door on standing units
Instructions – Removing the inner door:

 Open the holding clamps 4 on the inner door and swing out the inner door 2.
 Remove the hinge safety on the lower hinge.
 Lift out the inner door 2 first and then out from above and under the pins of
hinges 5.
Instructions – Assembling the inner door:

 Place the inner door 2 above and under
the pins of the hinges 5 and set in place.
 Assemble the hinge safety.
 Swing the inner door 2 closed and
clap onto the holding clamps 4.
 Grease the hinge.
1= Outer door
2= Inner door
3= Holding clamps
4= Hinge inner door
5= Hinge safety
6= Strap hinge upper
7= Strap hinge lower
8= Door clasp
Page 2 / 4
6.17.3 Replacing outer door on table and standing units
Check:
 Scratches on the glass panel of the outer door
 Panel is broken
Safety:
 Maintenance and repair work should only be performed on a cold unit.
 Do not open inner door at temperatures > 80°C.
 Secure the screws with screw locking lacquer ( i.e. Loctite).
Instructions – Removing the outer door:

 Remove the inner door 2 (see 6.17.1 and 6.17.2 Instructions for table and
standing units).
 Mark the setting of the upper hinge plate with a marker before removing.
 Holding the door, unscrew the screws and remove hinge plate.
 Lift the door up and out of the hinge.
Instructions – Replacing the outer door:

 Lower the door onto the setting.
 Place the upper hinge plate in the door and fasten it with washer, spring
washer and screw onto the slot panel - don’t tighten yet!
 Place the hinge plate on the marked setting and tighten screw.
 distance of closed door to front piece = 10 mm
 door upper edge must be horizontal.
Secure the screw with screw locking lacquer i.e. Loctite.
 Assemble the inner door 2 again (see 6.17.1 and 6.17.2 Instructions for table
and standing units).
Page 3 / 4
1 = Outer door
2 = Slot panel
3 = Upper hinge plate (fastened onto the slot panel with washer, spring washer
and screw)
4 = Lower part of the upper hinge plate
5 = Lower hinge plate
6 = Stop plate
Notice:
 Using a marker, mark the setting of the hinge plate stop before disassembling.
 The distance of the door to the front piece can be adjusted with the hinge
plate stop.
Page 4 / 4
6.20 Tropfwanne für Sicherheits-Überlauf montieren / Drip tray for

overflow protection
i
Information – Lieferzustand / Delivery :
 Tropfwanne incl. Schlauch für Sicherheits-Überlauf

 Drip tray incl. hose for overflow protection
Anleitung / Instructions:
 Rasten Sie die Tropfwanne in der Abdeckung des Kondensators ein.

D  Führen Sie den Schlauch parallel zum Geräteablauf in den Trichter des
Siphons.
 Lock the drip tray into place on the cover of the condenser
GB  Lead the hose parallel to unit drainage into the siphon funnel.
AS/11-2011 6_20e_Drip tray for overflow protection_b
Seite / Page 1 / 2
i
Information:
Montierte Tropfwanne mit Schlauch / Assembled the drip tray with

hose:
Offener Ablauf / Open drain:
AS/11-2011 6_20e_Drip tray for overflow protection_b
Seite / Page 2 / 2
6.21 Convection Heater removal and replacement
Safety:
When working on the unit, make sure that the main power supply is disconnected
(an all-pole isolation switch with a minimum contact opening of 3 mm must be
located close to the unit – on site) and ensured against switching on again.
Instructions – Removing the convection heater:

 Remove heating terminals from the crimp connections.
 Remove suction panel from the oven.
 Disassemble the fan wheel 5 (see Service instructions 6.8).
 Remove the fastenings 3 with seal 2 for the heating element in the electrical
connections area. Remove the hexagon nuts 4 M 5 – pipe spanner 8 mm.
 Remove the fastenings 6 for the heating element in the oven area (3 x hexagon
nuts M 5).
 Remove the heating element 1 from the oven.
Instructions – Replacing the convection heater:

 Line up the new heating element 1, when necessary (ensure equal distancing
between the heating coils).
 Slide the seal 2 onto the heating coils all the way to the fastening plate of the
heater.
 Bring the new heater 1 in the oven in the old position and screw in the heating
coils with the 3 hexagon nuts M 5 and washers 6.
 Fasten the heater fastenings 3 in the electrical connection area with the 4
hexagon nuts M 5 pipe wrench 8 mm 4.
 Check that the distancing between the fan wheel and the heating element are
correct.
 Refasten heating terminals to the crimp connections and make sure the cable
connections are correct (star or triangle).
Special tools:
 Pipe spanner 8 mm
 Adjustable wrench 8 mm
1= Convection heater
2= Seal Part.-No.: 6015025
3= Heater fastening
4= Hexagon nuts M 5 pipe spanner 8 mm
5= Fan wheel
6= Hexagon nuts M 5 pipe spanner 8 mm
Cross reference:
Service Handbook
6.8 Motor removal and installation
AS/11-2011 / Item 7016557 6_21e_Convection Heater removal and replacement_d.doc
Page 1 / 1
Service Handbook OGB/OGS
6.22 Removing and replacing the Convection heat exchanger
Safety advice and information
i
Information:
The Convection heat exchanger can be removed for repairs. Normally, this is only
necessary for repairing mechanical damage on the heat exchanger or for changing
the seals.
Safety:
 Follow all the step descriptions with great care.
 After removing and replacing the heat exchanger, all connections in and
outside of the unit must be checked for tightness (Gas detector or leak spray).
 After removing and replacing the heat exchanger, the gas exhaust values
must be checked (CO less than 1000 ppm, CO2 according to the information
in the Service Handbook instructions "6.25 Readjusting the Gas valves“).
Necessary Tools / Materials

 Hexagon socket wrench 8mm and 10mm
 Cutter
 Gas exhaust measuring instrument (with CO2 and CO sensor)
 Electric circuit indicator
 Gas detector or leak spray
 Extractor for the fan wheel (Part. No.: 7015200)
 Aluminium tape (Part. No.: 7014001)
 Copper paste (Part. No.: small 7014005, large 7014000 (Content 250 g)
 Seals (Part. No.: see Spare part list)
Removing (Step-by-step Instructions)
Instructions:
1. Unit preparation
 Switch off the unit power supply and turn off the gas supply.
 Remove the left cover.
2. Remove the firing automatic 1
 Unplug the connection on the front side of the firing automatic 1.
 Remove the cover 2 from the firing automatic and take the firing automatic
off the gas valve 3.
3. Remove the burner blower 4
 Unplug the connection on the burner blower 4.
 Remove the nut 5 on the gas flange.
 Hang the burner blower with a string or something similar from the ceiling so
that it is not in the way when you continue to work.
AS/11-2011 / Item 7016560 6_22e_Removing and replacing the Convection heat exchanger_b.doc
Page 1 / 3
Attention: The gas supply hose cannot have any kinks.
4. Remove burner insert 6

 Remove the aluminium tape from the insulation in the area of the burner
insert 6.
 Push the insulation carefully to the side (possibly using the cutter).
 Unscrew the nut 7 on the flange.
 Carefully remove the burner insert 6.
5. Remove the gas exhaust pipe 9
 Remove the aluminium tape and push the insulation carefully to the side
(possibly using the cutter).
 Remove the gas exhaust pipe 9.
6. Remove the heat exchanger 11
 Remove the hanging shelf rack/suction panel from the oven.
 Take out the fan wheel.
 Remove the holder 12 for the heat exchanger.
 Remove the heat exchanger 11.
Replacing (Step-by-step Instructions)
Instructions:
1. Check the burner insert 6 before installing.
 Check the heat electrode electrical circuit.
 Check that there are no hairs (from the burner sock) between the burner and
the monitor electrode.
 Lay the ionisations electrode cable so that there is approx. 2cm distance
maintained to the burner pipe (if necessary, remove the cable connection
and set it in again).
2. Install in the reverse sequence.
 Install the heat exchanger in the reverse sequence step-by-step. (see
removing instructions).
Attention: Always use new seals  13, 14, 15
Assembly advice:
 Coat all the nuts with copper paste before the installation.
 Don’t forget the restriction flange 10 between the blower and the burner
insert (+ two seals 13)!
 Check the distance between the fan wheel and the heat exchanger
(Distance should be min. 8mm).
3. Test
 Turn on the gas supply.
 Switch on the power supply.
 Check all of the connections for tightness (Gas detector or leak spray).
Page 2 / 3
4. Put the unit into operation

 After removing and replacing the heat exchanger, check the gas exhaust
values (CO less than 1000 ppm, CO2 8% to 11% depending on gas type).
 Check all connections when the burner is running for tightness (Gas detector
or leak spray): now you can check the connections on the blower 4 and
burner insert 6!
1= Firing automatic
2= Firing automatic cover
3= Gas valve
4= Burner blower
5= Blower flange screws
6= Burner insert
7= Nuts on burner insert flange
8= Nuts on gas exhaust pipe flange
9= Gas exhaust pipe
10 = Restriction flange
11 = Heat exchanger
12 = Holder for heat exchanger
13 = Restriction flange seals (2x)
14 = Gas exhaust seals (2x)
15 = Heat exchanger seals (2x)
Page 3 / 3
6.23 Removing and replacing the burners
Safety advice and Information
i
Information:
 Convection burner: When changing the monitoring electrode / ignition
electrode, the burner must be removed.
 Steam generator burner: The monitoring electrode/ ignition electrode can be
changed without removing the burner.
Safety:
 Follow all the step descriptions with great care.
 After removing and replacing the burner, all connections in and outside of the
unit must be checked for tightness (gas detector or leak spray).
 After removing and replacing the burner, the gas exhaust values must be
checked (CO less than 1000 ppm, CO2 8% to 11% depending on the gas type
 according to the information in the Service Handbook instructions "6.25
Readjusting the Gas valves“).
Necessary Tools/ Materials

 Hexagon socket wrench 8mm and 10mm
 Cutter
 Gas exhaust measuring instrument (with CO2 and CO sensor)
 Electric circuit indicator
 Gas detector or leak spray
 Aluminium tape (Part No.: 7014001)
 Copper paste (Part No.: small 7014005, large 7014000 (Content 250 g)
 Seals (Part No.: see Spare part list)
Remval (Step-by-step Instructions)
Instructions:
1. Unit preparation
 Switch off the unit power supply and turn off the gas supply.
 Remove the left cover.
2. Remove burner controller 1
 Unplug the connection on the front side of the burner controller 1.
 Remove the cover 2 from the burner controller and take the burner controller
off of the gas valve 3.
3. Remove the burner fan 4
 Unplug the connection on the burner fan 4.
 Remove the nut 5 on the gas flange.
 Hang up the burner fan to the ceiling so that it does not interfere with your
further work.
AS/11-2011 Item 7016475 6_23e_Removing and replacing the burners_c.doc
Page 1 / 3
Attention: The gas supply may not have any kinks
4. Remove burner insert 6

 Remove the aluminium tape from the insulation in the area of the convection
burner insert 6 (When removing the steam generator burner insert, this is not
necessary).
 Push the insulation carefully aside (possibly using the cutter).
 Carefully remove the burner insert 6.
Replacing (Step-by-step Instructions)
Instructions:
1. Check the burner insert before installing.
 Check the heat electrode electrical circuit.
 Check that there are no hairs (from the burner sock) between the burner and
the monitoring electrode.
 The cable of the ionisations electrode must not touch the burner. Make sure
that for convection burner a distance of 2 cm between cable and burner tube
is ensured. On steam generator burners, this is not necessary.
2. Install in reversed order.
 Install the burner in reversed order step-by-step. (see removing instructions).
Attention: Always use new seals  13, 14, 15
Assembly advice:
 Coat all the nuts with copper paste before installation.
 Don’t forget to reinstall the restriction flange 10 and two seals 13 between
burner fan and the burner insert.
3. Test
 Turn on the gas supply.
 Switch on the power supply.
 Test all connections for tightness (Gas detector or leak spray)
 Start unit operation
 After removing and replacing the burner, check the gas exhaust values (CO
less than 1000 ppm, CO2 8% to 11% depending on gas type  see Service
Handbook 6.25)
 When the burner is running check all connections for tightness (Gas detector
or leak spray): now you can check the connections on the blower 4 and
burner insert 6!
Page 2 / 3
1= Burner controller
2= Burner controller cover
3= Gas valve
4= Burner fan
5= Burner fan flange screws
6= Burner insert
7= Nuts on burner insert flange
8= Nuts on exhaust gas pipe flange
9= Exhaust gas pipe
10 = Restriction flange
11 = Heat exchanger
12 = Bracket for heat exchanger
13 = Restriction flange seals (2x)
14 = Gas exhaust seals (2x)
15 = Heat exchanger seals (2x)
Page 3 / 3
Service Handbook OGS/OGB
6.25 Readjusting the Gas valves

6.25.1 Safety advice and Information
i
Information:
 After replacing the gas valve, the unit must be adjusted to the required exhaust
gas values according to these instructions.
 The unit is provided with a 100% premixed blower burner. This is why a
conventional adjustment of the burner pressure is not possible. The unit is
adjusted via the installation of the gas panels and the adjustment of the gas
valve and adapted to the existing gas type and gas pressure. By minimum and
maximum blower speed, the allowed CO 2 value must be maintained.
The unit can be adjusted for the following gas types

(Gas data for 15°C and 1013 mbar):
Gas type Recommended Wobbe index Heat value Burner value

connection Wi Ws Hi Hi Hs Hs
flow pressure
mbar MJ/m3 MJ/m3 MJ/ MJ/ MJ/ MJ/
m3 kg m3 kg
Natural gas (E) 17-25 45,7 (36,8 to 49,6) 50,7 (40,9 to 54,7) 34,0 -- 37,8 --
G20
Natural gas (LL) 18-30 37,4 (30,9 to 40,5) 41,5 (34,4 to 44,8) 29,3 -- 32,5 --
G25
Liquid gas G30 25-57,5 80,6 (68,1 to 80,6) 87,3 (88,5 to 87,3) 116,1 45,7 125,8 49,5
(Butan)
Liquid gas G31 25-57,5 70,7 (68,1 to 80,6) 76,8 (88,5 to 87,3) 88,0 46,4 95,7 50,4
(Propan)
 The values on the Wobbe index can be obtained from your local gas supplier.
Safety:
 Before adjusting the gas valve, read through the entire instructions and
absolutely adhere to the sequence of steps.
 Each step explanation is to be carried out carefully.
 Each outside and inside connection of the unit is to be checked for sealed
tightness before operating the unit (Gas detector or leakage spray).
Necessary tools:
 Gas exhaust measuring instrument
(with CO- and CO 2 -Sensor)
 Screwdriver average
 Torx wrench TX25 and TX40
AS/11-2011 / Part No.: 7016396 6_25e_Readjusting the Gas valves_d
Page 1 / 12
i
Information: Arrangement for the burner and gas exhaust valve
HL1 HL1
OGS OGB
6.10 6.10
6.20 DE 6.20
10.10 10.10
10.20 10.20
12.20 12.20
HL1 HL1
OGS
20.10 OGB
20.10
20.20
20.20
HL2 HL2
DE
Attention:
 The sequence of the burner adjustment on units with more than one burner
must absolutely be adhered to.
HL1  HL2*  DE*

* = if available
Page 2 / 12
6.25.2 Step by Step - Instructions
Step 1: Check air panel
i
Information:
 On the burner flange behind the blower, you will find a number code = Ø the air
panel. This number code must correspond with the information on Chart 1.
 The number code can be read when you look along the blower onto the air
panel/burner flange.
 The numbers cannot be reversed.
 If the number code does not correspond with Chart 1, then please notify your
CONVOTHERM Customer service.
Chart 1: Number code air panel

HL1+ DE
HL2
6.10 200 170
6.20 250 210
10.10 250/225* 210
10.20 270 260
12.20 270 260
20.10 250/225* 260
20.20 270 260
* = depending on type of heat
exchanger
 On units 10.10 and 20.10 check, whether the type of the heat exchanger is
corresponding to the number code of the air panel.
Air panel 250 Air panel 225
 40
 40  60
 50
Page 3 / 12
Step 2: Check gas panel and possible replacement according

to the desired gas type.
i
Information:
 The gas panel (see following picture) functions as a gas nozzle for the blower
burner.
 The gas panel is assembled between the gas valve and the Verturi.
 For the size of the gas panel to be assembled, refer to Chart 2.
Instructions: Check gas panel

 Shut off the gas supply.
 Remove the 3 screws underneath the Venturi on the gas valve.
 Remove the gas valve/ firing automat.
 Check the gas panel (Number code = Ø is engraved on the gas panel) and
replace if necessary.
 Reassemble the gas valve/firing automat with the panel and seal and screw it
tightly onto the Venturi.
 Re-open the gas supply and check the entire unit for gas tightness with a
leakage spray or gas detector.
Chart 2: Number code = Ø of the gas panel
OGB+ Erd/ Erd/ Flüssig/

OGS Natural Natural LP Gas
Gas Gas B/P
H G20 LL G25 G30/G31
HL DE HL DE HL DE
6.10 620 620 660 660 470 470
6.20 565 565 630 630 430 430
10.10 565 565 630 630 430 430
10.20 620 620 680 680 470 470
12.20 620 620 680 680 470 470
20.10 565 620 630 680 430 470
20.20 620 620 680 680 470 470
Step 3: Check screws on Venturi

Instructions:
 Check whether the screws
on the Venturi are flush with
the connection piece.
Page 4 / 12
Step 4: Adjust screws on gas valve (preset)

Instructions:
 Remove the cover on the gas valve.
 Using the torx wrench, turn the screw to the right until it stops (see 1.) and then
1 1/2 turns to the left (see 2.).
1. 2.
to stop 1½
Step 5: Separating the burner electrically on 20.10 and 20.20
i
Information:
 When there are 2 convection burners, the upper burner = HL1 must be
adjusted first. To do this, the 12-pole connection on the firing automat of the
lower burner= HL2 must be disconnected. When adjusting the lower burner
afterwards, the connection on the upper burner must remain connected! Also,
when adjusting the steam generator burner, the connections on the convection
burners must be connected!
OGB / OGS HL2

20.10 + 20.20
Step 6: Adjust MIN / MAX and START speed

Instructions:
 In the Service programme, the speeds of the burner blowers MIN (=Service
c26/c37), MAX (=Service c27/c38) and START (=Service c28/c39) must be
checked and adjusted if necessary.
1. At the same time, press keys for r01 [ 22°C ] CTC1

Temperature + Time + CTC for 3
seconds r02 [ 23°C ] CTC2
r03 [ 23°C ] CTC3
2. Using the selection knob, set the c27 [ 6100 ] HL Nmax
Service point i.e. "c28" for Starting
speed of convection burner 1 c28 [ 4500 ] HL Nstart
c29 [ 005 ] HL-Safe.
Page 5 / 12
3. Spring right with arrow key c27 [ 6100 ] HL Nmax

c28 [ 4500 ] HL Nstart
c29 [ 005 ] HL-Safe.
4. Using selector knob, adjust c27 [ 6100 ] HL Nmax
speed see Chart 3: "Speed"
c29 [ 005 ] HL-Safe.
5. Confirm with „Arrow left“ key c27 [ 6100 ] HL Nmax
c29 [ 005 ] HL-Safe.
For adjusting the Min and Max speed, repeat points 2. – 5.
6. Press Stop key to leave the
Service programme
Advice:
The set speed START and MIN are not changed any more during the adjustment.
Chart 3: Speed (Start speed = Start)

6.10 6.20 10.10 10.20 12.20 20.10 20.20
HL MIN c26 4800 2800 2800 2800 2800 2800 2800
HL MAX c27 5500 5600 5600 6000 6500 5600 6000
HL START c28 4800 4200 4200 4500 4500 4200 4500
DE MIN c37 4500 4700 3000 3200 3200 3200 3200
DE MAX c38 5400 4900 4900 6000 7000 6000 7000
DE START c39 4500 2800 3000 3200 3200 3200 3200
Step 7: Start burner and measure gas exhaust values at

MAX speed
Instructions: Start unit and measure gas exhaust values
 When adjusting the convection burners  Start the Convection programme ;
When adjusting the steam generator burners  Start the Steam programme
.
 The burner blower runs at the Start speed. After successful ignition of the
burner, it is automatically increased to MAX speed.
Page 6 / 12
 Attention: Hang the measuring unit on the "right" chimney!
OGS OGB
6.10 6.10
6.20 6.20
10.10 10.10
10.20 10.20
12.20 12.20
OGS HL2 OGB

20.10 HL1 20.10
* *
20.20 20.20
* *
 Measure the gas exhaust value, after 1 minute read the measured value and
check with the CO 2 value on the Chart 4 "Gas exhaust values @ Max".
 Record the CO 2 and CO values. At a CO value > 500 ppm switch off the unit
and check the cause of the excessive CO value.
Chart 4: Gas exhaust values @ Max

All gas types O 2 .= 4,8%±0,3%
All gas types  = 1,30±0,02
Erdgas /
Natural Gas CO 2 = 9,0%±0,1%
CO 2 =
LP Gas = 10,5%±0,2%
Propan CO 2 =
Butan 12,2%±0,3%
 If necessary, set the correct value (see chart 4) by adjusting the Venturi screw
(1) with the screw driver.
O2  O2 
CO 2  CO 2 
 Attention: Read the measured value at least 1 minute after adjustment!
Page 7 / 12
Step 8: Adjust MIN Speed

Instructions:
 To adjust the burner for partial load you have to be in the Service programme
in Service point c27/c38 ="Nmax" (!) the value of the MIN speed setting (only
used while measuring the gas exhaust values at partial load!).
 Instructions for adjusting the Service point are similar to those in Step 6.

6.10 6.20 10.10 10.20 12.20 20.10 20.20
HL MIN c26 4800 2800 2800 2800 2800 2800 2800
HL MAX c27 4800 2800 2800 2800 2800 2800 2800
HL START c28 4800 4200 4200 4500 4500 4200 4500
DE MIN c37 4500 4700 3000 3200 3200 3200 3200
DE MAX c38 4500 2800* 3000 3200 3200 3200 3200
DE START c39 4500 2800 3000 3200 3200 3200 3200
* Exception for 6.20 (adjust the Start speed, not the Min speed value)
Step 9: Start burner and measure the gas exhaust values at

MIN speed

 When adjusting the convection burners  Start the Convection programme ;
.
burner, it is automatically decreased to MIN speed.
 Measure the gas exhaust values, after 1 minute read the measured value and
check with the CO 2 value on Chart 5 "Gas exhaust value @ Min “.
Chart 5: Gas exhaust value @ Min

Erdgas /
CO 2 =
LP Gas = 10,3%±0,2%
Propan CO 2 =
Butan 11,6%±0,3%
Page 8 / 12
Step 10: Adjust burner (if necessary)
Instructions:
 Check the measured gas exhaust values from Step 9 on Chart 5 "Gas exhaust
value @ Min" and if necessary, set the correct value on the gas valve using the
screw (Torx wrench).
Chart 5: Gas exhaust value @ Min

Erdgas /
LP Gas =
Propan CO 2 = 10,3%±0,2%
Butan CO 2 = 11,6%±0,3%
 Attention: Read the measured value at least 1 minute after adjustment!
Step 11: Readjust MAX speed

Instructions:
 In order to check again the adjustment of the burner for a full load, you have to
be in the Service programme in Service point c27/c28 = "Nmax" (!) readjust the
value of the MAX speed.
 Instructions for adjusting the Service point are similar to those in Step 6

6.10 6.20 10.10 10.20 12.20 20.10 20.20
HL MIN c26 4800 2800 2800 2800 2800 2800 2800
HL MAX c27 5500 5600 5600 6000 6500 5600 6000
HL START c28 4800 4200 4200 4500 4500 4200 4500
DE MIN c37 4500 4700 3000 3200 3200 3200 3200
DE MAX c38 5400 4900 4900 6000 7000 6000 7000
DE START c39 4500 2800 3000 3200 3200 3200 3200
Step 12: Start burner and check gas exhaust values at

MAX speed
 When adjusting the convection burners  Start the Convection programme
;
.
Page 9 / 12
burner, it is automatically increased to MAX speed.
 Measure the gas exhaust values, after 1 minute read the measured value and
check with the CO 2 value on the chart 4 " Gas exhaust values @ Max“.
Tabelle 4: Abgaswerte @ Max

Erdgas /
LP Gas =
Propan CO 2 = 10,5%±0,2%
Butan CO 2 = 12,2%±0,3%
 If the measured gas exhaust values do not correspond to the values on the
chart, the process must be repeated starting with Step 8.
 If after this process is repeated, the values are still not maintained, then
contact your CONVOTHERM Customer service.
Step 13: Check sealed tightness
Instructions:
 Each outside and inside connection of the unit is to be checked for sealed
tightness before operating the unit (Gas detector or leakage spray).
Page 10 / 12
Step 14: Sealing adjustment and on 20.10 and 20.20 reconnect

the 2. convection burner
Instructions:
 Assemble the cover on the gas valve and seal the cover with sealing lacquer.
 Seal the Venturi screw with sealing lacquer.
 On units 20.10 and 20.20 reconnect the convection burner HL2.
Step 15: Other burners
i
Information:
On units 20.10/20.20 when finished, the lower burner HL2 must be checked and
adjusted if necessary. Repeat the process starting with Step 1.
On OGB units the steam generator burner DE must also be checked and adjusted
if necessary. To do this, the procedure starting with Step 1 must also be repeated.
 1. HL1
 2. HL2
 3. DE
Page 11 / 12
Step 16: Update the Nameplate data
Instructions:
 Record the gas type and gas pressure on the label enclosed in shipping or cut
the strips with the preset values out of the label.
 Apply the strips onto the correct field on the
nameplate of the unit.
Page 12 / 12
6.30 Disappearing Door Replacement / Adjustment /

Spare Part Replacement
AS/11-2011 6_30e_Disappearing Door Replacement_Adjustment_b
Page 1 / 4
6.30.1 Disappearing door adjustment
Safety:
 Maintenance and repair should only be performed on a cold unit.
i
Information:
 A defective or hanging door is replaced.
 Door gap to front piece >< 10 mm
Instructions:
 Loosen the screws 2 + 8 on the upper 1 and
lower 7 hinge plate, enough so that the hinge plate
can slide straight.
 Straighten the door.
 Tighten the screws 2 + 8 again.
i
Information:
 Door doesn't seal, or
 Door is difficult to close.
Instructions:
 Remove the covering 5 of the slot panel 3.
Thereby, removing the two MLF screws 9 and
hang the covering upwards and out.
 Loosen the three hexagon socket screws 6.
 By sliding the front stop plate 4 you can adjust the door
(Distance door – unit: 8 mm).
Door is difficult to close  slide to the back
Door doesn't seal  slide to front
 Tighten the hexagon socket screw 6 again.

 Assemble and screw on the covering 5 of the
slot panel 3 again.
Advice:
 The slot panel must be parallel to the front unit edges..
 If after adjustment the door still releases steam, a new set of door gaskets,
Part No.: 3417275 can be installed. When this set is used, the door inner
surface is pressed against the door gasket with an additional washer.
Cross reference:
Service Handbook 6.15 Sealing the Corners on the Door Gasket Frame
Page 2 / 4
6.30.2 Roller replacement
Check:
 Door rattles when slid forwards and backwards.
Maintenance:
 Keep guide rails and rollers clean.
 Wipe the guide rails with an oiled cloth – do not use water spray!
Instructions - _Removing the slot panel:

 Remove the door 1 (see Chapter 6.17.3 Outer door replacement) and place
it safely to the side.
 Remove the covering 2 of the slot panel 4. Thereby, removing the two MLF
screws 3 and hang the covering upwards and out.
 Remove the front and back stop buffer 5 on unit.
 Loosen the 3 nuts M8 6 on the upper end of the slot panel 4 together with the
locker washer and carefully remove – hold the slot panel 4 securely.
 Tilt the slot panel slightly away from the unit and remove the sliding block 7.
 Tilt the slot panel 4 slightly away from the unit and pull forwards and out.
Page 3 / 4
Instructions - Removing the rollers 8:

 Loosen the hexagon socket screw 9 on the defective rollers 8 with a hexagon
wrench (hold secure with a face spanner).
 Remove the roller 8.
Instructions - Replacing the rollers:

 Set the new roller 8 on.
 Screw in the roller 8 with the hexagon socket screw 9 and locking washer
securely, secure the screw with screw locking lacquer (i.e. Loctite ) -
tightening torque 45 Nm.
 Place the slot panel 4 from the front onto the guide rails 10 and slide it lightly
tilted onto the rails.
 Place the sliding block 7 into the upper guide rail and screw it ( 6) to the slot
panel 4. Secure them with screw locking lacquer.
 Assemble the stop buffer 5.
 Assemble the door 1.
6.30.3 Replacing the screen for the slot panel (Marine version)
Instructions:
 Remove the covering (see
Pos. 2 + 3 in picture on the previous page) of the slot panel 4.
 Unscrew the nut 5 with the washer
above and below the ball catch 1
and remove the ball catch.
 Screw on the new ball catch
1 with the 2 screws 6 and nuts 5
and washers.
 Assemble the covering for the slot
panel
4 again.
Page 4 / 4
Service Manual
OEB/OES/OGB/OGS/Mini-world
with EasyTouch control
First Edition!!!
Summary
2.1 Control panel for EasyTouch control (ST7000)
3.6 "EasyTouch" - Basic settings service level
5. Troubleshooting list and error messages - mini-world electronics

5. Troubleshooting list and error messages - OEB/OES/OGB/OGS
electronics
6.1 Disassembling and assembling the control electronics - mini-world
6.1 Disassembling and assembling the control electronics -
OEB/OES/OGB/OGS (later available)
6.3 Update of software for EasyTouch control ST7000
6.40 Upgrading to EasyTouch ST7000
7.1 Replacement parts list for EasyTouch ST7000
KD / 31.03.2009 0_01d_Deckblatt und Inhaltsverzeichnis_et_a_EN.doc

Page 1 / 1
Service manual OEB/OES/OGB/OGS/Mini-world
2.1 Control panel for easy touch controls (ST7000)

2.1.2 For appliance models OEB/OES/OGB/OGS
No. Meaning Functions

1 Main switch Switching the combi steamer on and
off
1 1. The self-diagnosis is carried out
2. The cooking compartment light is on
3. The start page is shown
2 Touch screen Central controls for the combi steamer
4. Operate the appliance by touching
the picture symbols on the control
2 panel pages
5. Status displays
3 3 USB interface For connecting external devices (fitted

with covering cap)
The start page
Button Meaning Functions

Cooking Calls up the 'Cooking' page:
6. Enter the cooking programme
data using steam, super-
heated steam or hot air
Press&Go Calls up the 'Press&Go' page:
7. Direct access to preset cooking
recipes
Regeneration Calls up the 'Regeneration' page.
8. Enter the programme data for
regeneration
Cookbook Calls up the cookbook.
9. Change, manage and start
cooking recipes
Cleaning Calls up the 'Cleaning' page:
10. Semi-automatic cleaning, fully-
automatic cleaning (optional) or
steam generator rinsing
Settings Calls up the 'Settings' page:
Cross reference:
For further information on the control panel see the operating instructions for the
easy touch controls
KD / 31.03.2009 2_01d_Bedienblende_easy touch_a_En.doc
Page 1 / 2
2.1.2 For the appliance models in the mini-world

The control panel
1
3
2
No. Meaning Functions

1 Main switch Switching the combi steamer on and off
• The self-diagnosis is carried out
• The cooking compartment light is on
• The start page is shown
2 Touch screen Central controls for the combi steamer
• Operate the appliance by touching the
picture symbols on the control panel pages
• Status displays
3 USB interface For connecting external devices (fitted with
covering cap)
The start page Æ see no. 2
Button Meaning Functions

Cooking Calls up the 'Cooking' page:
• Enter the cooking programme data using
steam, super-heated steam or hot air
Press&Go Calls up the 'Press&Go' page:

• Direct access to preset cooking recipes
Regeneration Calls up the 'Regeneration' page.
• Enter the programme data for regeneration
Cookbook Calls up the Cookbook.
• Change, manage and start cooking recipes
Cleaning Calls up the 'Cleaning' page:
• Semi-automatic cleaning, fully-automatic
cleaning (optional) or steam generator
rinsing
Settings Calls up the 'Settings' page:
Cross reference:
For further information on the control panel see the operating instructions for the
easy touch controls
KD / 31.03.2009 2_01d_Bedienblende_easy touch_a_En.doc
Page 2 / 2
3.6 "easy Touch" - Basic settings service level
3.6.1 How to get to the basic settings service level
Instructions:
Press the three gear wheels on Æ The service level for the basic
the screen settings appears
i
Information: The buttons and their functions
Settings for pre-heating Set the desired operator

programme, HACCP language
monitoring, autom.
cleaning, number of
trays ... (selection)
The set-up for the transfer Display of target values
of data from the appliance and actual values,
to a server Æ must be set switching status of
up specifically for each actuators, diagnosis
customer. system, gas settings
Control actions are logged Set the current date and
and listed for the purpose time
of troubleshooting
KD / 30.03.2009 3_06d_Serviceebene Grundeinstellungen_et_b2_EN.doc
Page 1 / 7
Set the volume and the Change the password for

melody for "End of various areas of the
cooking time" and service level
"Important information"
Import and export data Play video sequences

such as Cookbook, logs, such as cooking videos,
service data operator training
Save recipes for

Press&Go,
cleaning levels …
i
Information: Buttons that appear on all pages and their functions
In the footer area there are buttons which mean the same on all pages:
Button Meaning Function

Exit page On the main pages: Goes back to the start page.
Cancel On the entry pages: Cancels the entry.
Help Calls up the Help function.
A keyboard appears on the screen to enter digits. The buttons on the keyboard have
the following meanings and functions:
Button Meaning Function

Digits and Digits for entering hundreds, tens and units
letters Letters for entering names, password…
Delete Deletes all entries.
Cofirm Transfers all entries into the controls
3.6.2 When first installing the appliance you should set

1. Language
2. Date and time
3. Sounds
Instructions:
Page 2 / 7
1. Language
Press the "Languages" symbol Æ Select your desired operator

on the screen language and confirm your
selection by pressing "Save"
2. Date and time
Press the " Date/Time " symbol Æ Use the "+" and "-" buttons to set
on the screen the time and the date in the
calendar. Confirm your settings
by pressing "Save".
Page 3 / 7
3. Sounds
Press the " Sounds " symbol on Æ Press the "Volume" tab to get to
the screen the volume setting. Use the "+"
and "-" buttons to adjust the
volume and confirm your
settings by pressing "Save".
Press the "Sounds" tab to get to

the tunes setting. Use the "arrow
down" button to call up a list of
possible tunes. You can test play
these using the "play" button.
Page 4 / 7
3.6.3 How to work with the diagnosis system in the service programme
Instructions:
To get to the service programme Æ Enter the password "1qaz" with

press the "Service" symbol on the aid of the input keyboard and
the screen confirm your selection by
pressing "9" (Caution: In the
dummy mode the password is
"A").
You will enter the service programme that is divided into up to 6 subcategories
(tabs). Press the tab to call up the desired subcategory.
1. Settings = target values
2. Visual = flow chart of the appliance functions
3. I/O = inputs and outputs
4. Individual = appliance start from the service programme (for gas settings)
5. IDM
6. Gas = gas setting parameter (only shown for gas appliances and in dummy
mode).
Page 5 / 7
Instructions:
Target values and setting Actual values, operating hours

parameters are shown in the counter, the switching status of
"Settings" tab. If the target value additional actuators and the
needs to be adjusted press the button for the SM update are
relevant parameter and then the shown in the "I/O" group.
"Set" button. Now the target
value can be changed and
saved by pressing "Save".
A flow chart of the appliance Æ In the interactive mode you can

functions with sensors and activate actuators by pressing
actuators is shown under them (testing the outputs/inputs).
"Visual". You can monitor the You can do this to test them and
activities of the appliance here. identify faults (works also when
Use the "Diagnostic mode" the doors are open).
button to switch to an interactive Use the "Visual mode" button to
mode. exit the interactive mode again.
Safety:
Repeated triggering of certain actuators shortly after
one another may permanently damage them. !!
Page 6 / 7
The "Individual" tab gives you In the "Gas" group actuators and
the option of starting the parameters are shown which are
appliance from the service also relevant for setting the
programme. This is especially burner for gas appliances.
necessary for the purpose of
setting the burner for gas
appliances.
Page 7 / 7

programme d01. With the easy touch controls, to query the last error messages you must switch to the
settings screen see chapter 3.6
For the various software versions of the easy touch controls the error messages are shown using ID
numbers see error messages in table.
easy OEB OES OGB OGS Error Error description Possible cause or remedy
touch message
5.1 Error messages

E00.0 No error • Previous error no longer exists e.g. not enough
water or excessive temperature (the actual error
can be queried in the logbook)
E01.0 Not enough water in • Tap closed
steam generator • Soft water connection not connected to water
(water level could supply
not be reached
• Dirt filter in the solenoid valve or in the mains water
within 3 minutes)
connection dirty
• Water level sensor calcified (insulated) or defective
• Through the use of non-original CONVOTHERM
cleaners, foaming in the steam generator and
insulating film on double level sensor
• Filling gap in the steam generator is closed by
calcium deposits
• Water conductance too low through softening
• Solenoid valve Y3 faulty
• Injection nozzle in non-return device blocked
• Steam generator calcified
• Contact problems between steam generator and
housing (earth connection)
• Contact problems between water level sensor and
E01.1 Level reached too • Filling time of steam generator too long;
slowly Possible cause: Water supply not completely open
or supply blocked
E01.0 Not enough water • Tap closed
ID=33 (water pressure • Solenoid valve Y4 faulty
below 0.5 bar 3
• Pressure switch S1 defective
seconds after valve
switched through) • Dirt filter in the solenoid valve or in the mains water
connection dirty
• T-piece for pressure switch / manometer or
injection nozzle in water supply blocked / dirty
Clean with needle
• Contact problems between pressure switch and
KD / 31.03.2009 5_00d_Fehlersuchliste_h_En.doc
Page 1 / 21
touch message
• Appliance not connected to soft water and therefore

inlet calcified
E02.0 Excessive • Vent slits blocked by an inadequate space between
ID=24 temperature in the appliance and wall
wiring space
• Air supply blocked
At a temperature > 45°C
the auxiliary fan is • Minimum distance to heat sources not observed
switched on. Error • + and - of the 12 V auxiliary fan reversed
threshold at 80°C
Fan runs permanently in
the OGB and OGS.
E03.0- Fan malfunction • Fan motor M1/M2 has excessive temperature in the
0-0 (excessive winding
ID=72 temperature in the a) One phase is missing from the power connection
motor winding) b) Fan motor is defective
thermoprotection c) One phase is not connected through from the
contact has tripped contactor
(not with OES 6.06) d) Microfuse F10 (6.3 A or 10 A for
E03.0- Fan malfunction • Fan motor has excessive temperature in the winding
0-0 (excessive a) Condenser defective
ID=72 temperature in the b) Fan motor defective
motor winding) c) Contact problem on connecting wires of motor
thermoprotection d) Motor shaft is blocked
contact has tripped e) Thermoprotection contact in the motor winding
(only with OES 6.06) (bi-metallic strip) defective or interrupted
E03.1- Temperature of the • Fan motor has excessive temperature in the
xxx-yyy fan motor 1 (top) too winding (over 165°C)
high a) One phase is missing from the power connection
b) Fan motor is defective
c) One phase is not connected through from the
contactor
d) Microfuse F10 (6.3 A or 10 A for
• For an explanation of the parameter xxx-yyy-zzz
see the end of 5.1 page 12
E03.2- The speed sensor of • Motor speed not reached
xxx-yyy the fan motor 1 (top) • Speed sensor on the motor defective
is no longer • Mains voltage supply has faults, possibly also
reporting a speed undervoltage
• Frequency converter defective
• FC dirty
Page 2 / 21
touch message
E03.4- Error frequency • Mains voltage supply has faults, possibly also
xxx-yyy converter 1 (for top undervoltage
motor) • Frequency converter defective
• FC dirty
• Wiring space temp. too high (but E02 is not being
displayed yet Check wiring space cooling
• Check operation of auxiliary fan
• Fan blocked or wrong motor
• Motor defective
• FC defective
E03.8- Temperature of the • Fan motor has excessive temperature in the
xxx-yyy fan motor 2 (bottom) winding (over 165°C)
too high a) One phase is missing from the power connection
contactor
E03.16- The speed sensor of • Motor speed not reached
xxx-yyy the fan motor 2 • Speed sensor on the motor defective
(bottom) is no longer • Mains voltage supply has faults, possibly also
• FC dirty
E03.32- Error frequency • Mains voltage supply has faults, possibly also
xxx-yyy converter 2 (for top undervoltage
• FC dirty
• Motor defective
• FC defective
Page 3 / 21
touch message
E03.128 Communication • Check cable connection GM to FC

failure between CM
and GM or between • FC defective
GM and FC • GM defective
E03.zzz Other error variants • For an explanation of the parameter xxx-yyy-zzz
-xxx-yyy see the end of 5.1 page 12
E03.1 Fan malfunction • Fan motor has excessive temperature in the
(excessive winding (over 165°C)
temperature in the a) One phase is missing from the power connection
d) Microfuse F10 (6.3 A or 10 A for floor models)
has tripped
• Burner speed (fan) not reached
• Motor speed not reached
• Speed sensor on the motor defective
• Frequency converter defective (with single phase)
• Frequency converter (FC) (=all 1 NPE appliances)
- Old hardware FC (above all appliances before
1.10.04 without gas module)
- Replace FC (5014001) (current version HW
26.11.26.11.04 / SW 1.2!)
- Update CM and OM software to the current
version (install 3.14 or above)
E04.0 Auxiliary fan • Auxiliary fan fault
ID=36 malfunction
• Auxiliary fan wiring interrupted
Motor current too
high etc.: threshold • Auxiliary fan blocked
of 1.5A (V1-V2)
E05.0 No gas (after 2 • No gas or error in the burner system
ignition attempts no
confirmed gas • Glow igniter defective (measure current approx. 1.2A)
flame) Glow insert displaced in metal housing (replace
glow igniter)
• Ionisation electrode defective
- Short circuit monitoring electrode (observe ignition
of the burner in the start phase; if flame was
present, circuit is the cause). Watch out for short
circuit between cable and housing in particular
Page 4 / 21
touch message
- Burner stocking braid has a short circuit to earth to
the ionisation electrode
• Air in gas pipe
• Gas tap closed
• Input undervoltage (< 195 V) (appliance connected
via cable reel)
• OGS/OGB 10.20/12.20/20.20 (and 20.10 only SG)
starts poorly/does not start after glow electrode
replacement
correct is 4018001 = long (wrong is 4018002 =
short)
• STL has triggered (test passage)
• Burner fan is not running (visual inspection or in
speed actual value in the service programmes)
• Interruption in monitoring electrode wiring
E05.1 No gas • B7.1 Safety temperature limiter for hot air has
triggered (test passage)
• No gas at the burner HA1 (hot air1)
• In addition same causes possible as with E05.0
E05.2 No gas • B7.2 Safety temperature limiter for steam generator
has triggered (test passage)
• No gas at the burner SG (steam generator)
E05.3 No gas • No gas at the burner HA2 (hot air2)
E05.4-1 No gas • Start speed at the burner HA1 not reached
PWM signal interrupted
Possibly voltage supply disturbed
E05.5-1 No gas • Start speed at the burner SG not reached
(only 20.10 / 20.20) PWM signal interrupted
(only 20.10 / 20.20) Possibly voltage supply disturbed
E05.7-1 No gas • Full load speed at the burner HA1 not reached
Page 5 / 21
touch message
E05.8-1 No gas • Full load speed at the burner SG not reached
E05.10 No gas • Interruption of Flame OK or Alarm Signal between
(from software 4.15) flame controller - control module HA1.
Wait 20 seconds, if Check connection between FA and CM / GM:
there is no “Flame CM (Control Module): for OGS 6.10 to OGS 12.20:
OK” or “Alarm X14:1/2 and X15:12 (for appliances without GM)
Signal” GM (Gas Module): Plug X20:5/6 and X25:10
FA (Flame Controller): Terminals 1, 2, 5
E05.11 No gas • Interruption of Flame OK or Alarm signal between

(from software 4.15) flame controller - SG control.
Wait 20 seconds, if Check connection between FA and GM:
there is no “Flame GM (Gas Module): Plug X21:4/5 and X25:11
OK” or “Alarm FA (Flame Controller): Terminals 1, 2, 5
Signal”
E05.12 No gas • Interruption of Flame OK or Alarm signal between
(from software 4.15) flame controller - control module HA2.
Signal”
E11.0 Oven sensor (B6 • Hot air contactors do not switch off (burnt together)
ID=23 thermoelement)
excessive • Motor not operating (e.g. because of 2 defective
temperature microfuses F10, not with the 6.06 as F10 protects
the CM).
(temperature on the
sensor >300°C)
E12.1 Core temperature • Temperature of CTS sensor already higher than the
ID=25 sensor 1 - excessive maximum possible desired value (sensor not
temperature inserted into food correctly)
Page 6 / 21
touch message
E13.0 Steam generator (B4 • Foaming in the steam generator when cooking (due to
thermoelement) e.g. wrong, non-original CONVOTHERM cleaning
Excessive agents)
temperature (if
temperature • Calcification of the steam generator
measured in the SG • Boiling dry of the immersion heaters due to double
>120°C) level sensor's short circuit to earth
E15.0 Condenser sensor • Water reservoir in the condenser too hot:
ID=21 (B3- thermoelement) a) Tap closed
excessive b) Appliance connected to hot water
temperature c) Solenoid valve “condenser cooling” defective
(if temperature in d) Coil from the solenoid “condenser cooling”
the condenser defective
measured > 100°C) e) Inlet filter in the solenoid valve contaminated
f) Quenching nozzle in the condenser/siphon blocked
E16 Demoisturisation • Demoisturisation flap faulty
flap operating fault a) Stiff
(only 6.06) b) Motor contact
c) Motor defective
d) Flap blocked
e) Cable defects (contact / motor)
E21.0 Oven sensor (B6- • Sensor wiring interrupted (plug X16 of the control
ID=5 thermoelement) module)
interruption
• Oven sensor (B6) interrupted (defective)
E21.1 Oven sensor B6 (in • Thermoelement sensor (B6) has contact with
ID=14 front of fan) - Short appliance housing
circuit to earth
• Thermoelement (B6) defective
E22.0 Core temperature • Sensor wiring interrupted (plug X16 of the control
sensor module)
(B10- thermoelement)
• CTS sensor (B10) interrupted (defective)
than 2 measuring
points are interrupted)
E22.1 CTS1 core • Sensor wiring interrupted (plug X16 of the control
ID=6 temperature sensor module)
failure
• CTS sensor (B10) interrupted (more than 2
thermoelements defective)
interruption
failure
interruption
Page 7 / 21
touch message
failure
interruption
failure
interruption
E23.0 Steam generator (B4 • Sensor wiring interrupted (plug X16 of the control
thermoelement) module)
interruption • Steam generator (B4) interrupted (defective)
E23.1 Steam generator • Thermoelement sensor (B4) has contact with
(sensor B4 in boiler ) appliance housing due to boiler overheating
- short circuit to earth
• Steam generator (B4) defective
E24.0 Bypass sensor (B5- • Sensor wiring interrupted (plug X16 of the control
thermoelement) module)
interruption
(not for 6.06) • Bypass sensor (B5) interrupted (defective)
E24.1 Bypass sensor - • Thermoelement sensor (B5) has contact with

(B5 in the bypass appliance housing
pipe) short circuit to
earth • Bypass sensor (B5) defective
E25.0 Condenser sensor • Sensor wiring interrupted (plug X16 of the control
ID=3 (B3- thermoelement) module)
interruption • Condenser sensor (B3) interrupted (defective)
E25.1 Condenser sensor - • Thermoelement sensor (B3) has contact with
ID=12 (sensor B3 in appliance housing
condenser) short
circuit to earth • Condenser sensor (B3) defective
E26.0 Safety temperature • Sensor wiring interrupted (plug X17 of the control
limiter (B8- module)
thermoelement)
interruption • STL (SG) sensor (B8) interrupted (defective)
E26.1 Safety temperature • STL (SG) Thermoelement sensor (B8) has contact
limiter - (B8 in boiler) with appliance housing due to boiler overheating
short circuit to earth
• STL (SG) sensor (B8) defective
E27.0 STL (B8- • Foaming in the steam generator when cooking (due to
ID=19 thermoelement) e.g. wrong, non-original CONVOTHERM cleaning
excessive agents)
temperature
(STL measures a • Calcification of the steam generator
temp. >130°C in the • Boiling dry of the immersion heaters due to double
SG when SG heaters level sensor's short circuit to earth
switched on)
Page 8 / 21
touch message
E29.0 Short circuit to earth • A thermoelement sensor has contact with appliance
of a thermoelement housing
• Connection between sensor wire and sensor housing
Test individual sensors for short circuit to earth
E29.1 CTS1 short circuit to • Thermoelement sensor B10 has contact with
ID=15 earth appliance housing
Possible cause:
a) Sensor wiring broken
b) Water has entered measuring tube
c) Thermoelement defective.
Possible cause:
Possible cause:
Possible cause:
E33.0 Steam generator • Immersion heater defective
operating fault (No
temperature increase • Heater contactor defective
in the SG within • Calcified B3 sensor
3 mins. by >5°C on
the B3 sensor)
E34.0 SG pump error • Pump defective (M4)
Pump does not start
(double level sensor • Pump blocked / contaminated
does not reach • Water level sensor has short circuit to earth due to
lower level within 20 calcification
secs.)
• Filling gap of the area touching the water is calcified
E80.0 ID error (identity • It cannot be determined whether the appliance is gas
error) or electric, therefore all outputs are switched off.
• IDM module defective
Page 9 / 21
touch message
E81.0 Programme memory • If the working parameters of a multi-step

error programme are not between min. and max. values
• After saving a cooking plan in the cookbook the
temperature display is changed from °C to
°Fahrenheit
E82.0 WP error • If the working parameters of a cooking programme
(working parameter are not between min. and max. values
error)
• Invalid data stored in the cookbook
E83.0 Alg. error (invalid • Incompatible software between operating module
cooking algorithm) and control module
E83.0 Invalid cooking • The cooking programme is not recognised
ID=47 algorithm • Old software version
• Wrong entry in the recipe data bank
E89.0 External memory • The external memory module (IDM module) in the
module defective cable harness is defective
• Contact problems of the X10 plug
E89.1 Data in IDM module • IDM defective
ID=48 not valid • Checksum faulty Disconnect appliance from
mains for 10 secs. and restart
E95.0 Software error • Communication problems between software and
hardware
• Different hardware and software versions which
cannot work together
E96.0 Communication • Interface cable between control module and
ID=30 error operating module interrupted
Connection faulty • Plug on the control module or operating module
between control loose
module and • Communication between CM and OM disturbed
operating module briefly Disconnect appliance from mains for
10 secs. and re-start
• Wrong software on the control module (for et)
• Control module defective (for et)
E99.0 Communication • Initialisation error for COM interface Disconnect
interface to CM was appliance from mains for 10 secs. and re-start
unable to be opened
E99.9 General initialisation • Disconnect appliance from mains for 10 secs. and
ID=32 error restart
Not Too little flow • Cleaner level/nozzle flushing agent level in the
enough pressure on the canister too low
cleaner pressure switch S2
pressur (after 40 secs. still • Piping in the pump box is kinked
e below 0.1 bar) • Suction hose not in the cleaner fluid / nozzle
flushing agent
Page 10 / 21
touch message
• Rotor nozzle worn or defective -> loses too much

fluid in the middle
• Cleaner nozzle behind suction plate is loose or
missing
• Piping in the pump box leaking
• Cleaner pump without supply voltage
• Cleaner pump overheated
• Cleaner pump defective
Fatal No viable record in • When switching on and booting the appliance
IDM the IDM module and controller finds no viable record either in the control
error control module module itself or in the IDM
a) due to overvoltage record in the IDM was
destroyed
b) IDM module defective
c) Contact problems of the X10 plug
IDM IDM module error • When switching on and booting the appliance
error controller finds no viable record in the IDM. If there
is a viable record in the CM itself, there is an
attempt to transfer this to the IDM. If this works, the
error disappears, if not, the error always appears
briefly when switching on
Fit new IDM
Page 11 / 21
Error variants to error 03.zzz-xxx-yyy

detailed error message detailed error message
Variants for zzz

128 64 32 16 8 4 2 1
Error on the not used Error on the Speed Temperature Error on the Speed Temperature
gas module frequency sensor of of the fan frequency sensor of of the fan
converter 2 the fan motor 2 too converter 1 the fan motor 1 too
motor 2 is high motor 1 is high
no longer no longer
speed speed
Error 03.zzz Examples:

Error 03.128 128 = Error on the gas module
Error 03. 5 5=4+1 Error on the frequency converter 1 and motor temperature too high

128 64 32 16 8 4 2 1
stopped motor recognition current temperature temperature error on power
(because of and fan on the FC stays for a Motor of the FC the FC module of the
an error) too great long time PTC not FC
above the connected
rated
current) e.g.
in the event
of smaller
overloads
Error 03.zzz - xxx - yyy Examples:

Error 03. 5 - 36 - 0 5 = Error on the frequency converter 1 and motor temperature too high -
36 = 32 + 4 Overcurrent recognition on the FC1+ Electronic temperature of
the FC1-
0 = FC2 is ok
Error 03. 32 - 0 - 144 32 = Error on the frequency converter 2 -
0 = FC1 is ok -
144 = 128 + 16 Motor was stopped because of error + FC output current
Page 12 / 21
5.2 General
5.2.1 No interior lighting, however • Light bulb of interior light defective
appliance fully functioning
• Microfuse defective
5.2.2 After starting a programme • Doors not closed
appliance not functioning
• Magnet on the door is not in the right
position
• Solenoid switch in the door stud defective
• Check setup of the appliance (examine floor
model for warping)
• Appliance is set to dummy version Set to
normal version: c12=305; c13=999
5.2.3 Not enough water, • Due to insufficient rinsing of the steam
however no display of the generator foaming water
insufficient water symbol in the
display of the electronics, boiling • Water level sensor has short circuit to earth
dry of the immersion heaters due to contamination/calcium in the steam
generator
• Contact problem on level sensor (possibly
• Opening in the area in the steam generator
touching the water closed by calcium
deposits
5.2.4 Water runs underneath the • Building’s drainage pipe blocked
floor of the appliance from the
condenser overflow • Building’s tundish funnel blocked
5.2.5 Water inside the oven • Dirt filter in the outflow of the working
chamber contaminated
• Condenser blocked (dirt filter not present)
• Demoisturisation tray dirty
5.2.6 No temperature increase • Safety temperature limiter B7 has tripped
in convection mode
• Heater contactors do not pull in
• Hot air heaters defective
5.2.7 Uneven browning • Suction plate not correctly fitted
• Heat produced by the hot air heater is too
low
• Application error: e. g. not sufficiently pre-
heated
• Load not centrally placed in the oven
Page 13 / 21
5.2.8 Water drips out of the front • Seak between inner and outer housing is
area of the appliance floor in worn or missing Check seal groove for
table-top models door seal
• Channel seal between appliance drip tray
and housing is missing
• Door seal worn
5.2.9 Too dry or too wet in • Pressure balance valve in oven ceiling open
programmes with steam Check and adjust, if necessary, clean
• Pressure balance valve in oven ceiling
blocked Clean with hand shower
• Solenoid valves are not closing properly
• Bypass sensor greased up / bypass
opening blocked (not with OES 6.06)
• Demoisturisation activated
5.3 Steam generator
5.3.1 Steam generator is still not • Check polarity of the B4 sensor connection
ready to operate after 5 mins (green/white)
• Overfilling of the steam generator
• Immersion heater / heat exchanger in the
• Immersion heater defective
5.3.2 Uncontrolled steam supply • Check polarity of the B4 sensor connection
in stop mode, and moisture in (green/white)
the convection programme
• Steam generator or pre-heating sensor
calcified see 4.4 Decalcifying the
CONVOTHERM
• Pre-heating temperature set too high in c01
• Electronics’ temperature detection defective
( Replace control module CM)
5.3.3 Steam generator is no long • Check polarity of the B5 sensor connection
switching off (green/white)
• Bypass pipe has come loose
• Bypass pipe T-piece and B5 blocked or
greased up
• Constant water supply in the condenser
• Electronics service programme c 05 on
permanent steaming
• Short circuit of the B5 sensor wiring
Page 14 / 21
5.3.4 No water supply in the • Water supply pipe closed

steam generator
• Injection part in non-return flow device
contaminated
• Dirt filter in hose fitting contaminated
• Inlet filter in the solenoid valve
contaminated
• Solenoid valve Y3 is not opening
• Contact problem on level sensor (short
circuit to earth)
5.3.5 No steam supply in the • Short circuit of the B5 sensor wiring
programmes with steam and hot
air • Heater contactors do not pull in
• Immersion heaters in the SG defective
• No water in the SG
5.3.6 Water or foam sprays out • Steam generator overfilled
of the steam outlet aperture in
the inner chamber • Cleaning agent or decalcifier residues are in
the SG Flush out thoroughly several
times
5.3.7 Constant water supply in • Solenoid valve Y3 is not closing
the condenser a) Solenoid valve contaminated (hangs)
• Water level sensor is not switching
• Contact problem on water level sensor or on
clamp connection
• Electronics - fixing pin (earth connection)
loose
• Conductance of the water too low
• Insulating layer on water level sensor
5.3.8 Water sprays out of air • Bypass pipe dirty, blocked or has a water
outlet pipe (roof of appliance) pocket (sags)
• B5 sensor (steam measuring sensor)
greased up
• Exhaust pipe blocked
• Steam generator blocked in the area of the
water supply pipe
Page 15 / 21
5.4 Condenser
5.4.1 Constant water supply in • Solenoid valve Y1 is not closing
the condenser a) Solenoid valve contaminated
• Appliance connected to hot water Cold
water
• Solenoid valve Y1 reversed with Y2 or Y3
5.4.2 No supply of cooling water • Check polarity of the B3 sensor connection
in the condenser or supply too (green/white)
low
• Water supply pipe closed
• Condenser quenching nozzle contaminated
contaminated Clean
• Short circuit of the B3 - sensor wiring or
5.5 Motor
5.5.1 Motor does not run after • Appliance is set to dummy version
start of programme
• Door contact switch defective
Twist lever catch (catch screw) too far from
the Reed contact
• Test door contact switch in service
programme r23; if necessary, make
appliance level (above all with floor models)
• Motor contactor K5/K50/K55/K56/K57 does
not pull in
• Fan malfunction (excessive temperature) E
03
• Test motor contactors (K5, K50, K55, K56,
Page 16 / 21

5.6.1 Displayed oven • Short circuit of the B6 sensor wiring
temperature does not agree with
the actual oven temperature • Check polarity of the B6 sensor
(green/white)
5.6.2 Time or temperature value • Movement of the selector dial was not
set changes up or down all by correctly recognised by the electronics
itself after being set Move selector dial briefly in same direction
• Photosensor and receiver have no contact
with one another Align position
5.6.3 Temperature displays are • Polarity incorrect Check the connection
not correct: the higher the leads of the sensor in question (green and
temperature on the sensor, the white wires must not be reversed)
lower the temperature value
displayed
5.6.4 Electronics can be • Appliance is set to dummy version
operated normally, but appliance
- - is not working • Main contactor defective
• see also point 5.5
5.6.5 Software hangs due to • Re-install software by pressing the On / Off
buttons having been pressed button for 5 secs. or by disconnecting from
quickly several times the power supply for 10 secs.

5.7.1 Safety temperature limiter • Inner chamber temperature was over 300 °C
(B7) has tripped. Heater contactor is burnt together
Replace contactor
• Check polarity of the B6 sensor
(green/white)
5.7.2 Safety temperature limiter • B7 defective
B7 is reacting too early.
•
Page 17 / 21
Supply module Control module Operating module
41
43
42
44
Picture of new supply
module still missing
Supply module

Control module
Operating module
Page 18 / 21
Gas module
36 = Flame OK HA2
GM
35 = Flame OK SG
34 = Flame OK HA1
29 = Speed fan HA2

28 = Speed fan SG
27 = Speed fan HA1
30 = Speed fan motor

(only for Hall sensor)
24 = Reset HA1
26 = Error
23 = Heat
demand HA1 25 = Diagnostics LED (always on)
22 = Burner alarm 19 = Fan HA2 PWM
HA1 18 = Fan SG PWM
17 = Fan HA1 PWM
10 = Reset SG
9 = Heat demand SG
Hints:
8 = Burner alarm SG green LED = input
red LED = output
HA1 = Hot air burner, top
HA2 =Hot air burner, bottom
SG = Burner for steam
generator
3 = Burner alarm HA2

4 = Heat demand HA2
5 = Reset HA2
Page 19 / 21
5.9 Troubleshooting options for the frequency converter of single-phase appliances


Off Motor is still
Intermediate circuit voltage and/or mains voltage too
low or too high. 39 40
Electronics temperature outside the permitted
On range.
Motor thermoprotection not connected or outside
the permitted range.
Test the connection of the motor thermoprotection
and the mains voltage.
green LED (no.39) Description
No supply voltage
Mains voltage not connected or the FC was
switched on and off several times within a short
Off
time. This leads to overloading of the starting
current limitation. Therefore wait 3 minutes before
switching on again.
controller.
ALTIVAR frequency converter as of 04/2008

41
i
Information: No warm-up without an error message
Check if the inputs for controlling the
operation are being controlled appropriately.
When you switch on the appliance or perform a manual reset
after a fault or in response to a stop command, the motor
can only warm up again after the “right run” or “left run”
commands have been reset. Otherwise, the converter shows
“rdy” or “nSt” on display 41, but does not warm up.
i
Information: Operation malfunction without an error
message
Check on the converter clamps to see if voltage is being supplied from the mains.
Remove all connections on clamps U, V and W of the converter (check motor cable or
motor for a short-circuit between phase and earth).
i
Information: Error displayed
The cause of the fault must be resolved before you perform a reset. You can reset any
fault by turning the converter off and then on again.
In the event that the motor short-circuits, switch off the power to the frequency
converter for 5 minutes to make sure the heated electronic components in the
frequency converter cool down.
Page 20 / 21
OEB OES OGB OGS Error Error description Possible cause or remedy
message
E03.0- Fan malfunction • Fan motor has excessive temperature in the winding
0-0 (excessive a) One phase is missing from the power connection
thermoprotection contactor
contact has tripped d) Microfuse F10 (6.3 A or 10 A for floor models)
has tripped
E03.0- CrF • Replace the converter
0-0 Charging switch
E03.0- InF • Check the environment (electro magnetic
0-0 Internal fault compatibility)
(ALTIVAR [41] display) • Replace the converter
E03.0- ObF • Braking or driving load too strong
0-0 Excess voltage at
end of process
E03.0- OCF • Moment of inertia too high or load too strong.
0-0 Excess current Check the motor /converter dimensioning / check
load
• Mechanical blockage, check the mechanics
E03.0- OHF • Check the motor load, converter and environment
0-0 Converter ventilation. Wait for it to cool down before switching
overloaded on again.
E03.0- OLC • Current strength above overload threshold value
0-0 Excess current • Check mechanics (wear and tear, mechanical
E03.0- OLF • Check the thermoprotection settings for the motor
0-0 Motor overload and motor overload. Wait for it to cool down before
switching on again.
E03.0- OSF • Check the mains voltage
0-0 Excess voltage
E03.0- SCF • Check connection cable between converter and
0-0 Motor short circuit, motor and the motor insulation
insulation fault
E03.0- USF • Check the mains voltage
0-0 Under voltage
Page 21 / 21
Mini-world service manual
5. Troubleshooting list and error messages - mini-world electronics
For the various software versions of the easy touch controls the error messages are shown using ID
Error Error description Possible cause or remedy ST ST

message 5020 7000
easy
touch
5.1 Error messages

E00.0 No error • Previous error no longer exists e.g. lack of water or excess
temperature (the actual error can be queried in the logbook)
E01.0 Not enough • Tap closed
water (water
ID=33 • Solenoid valve Y4 faulty
pressure below
0.5 bar 3 • Pressure switch S1 defective
seconds after • Dirt filter in the solenoid valve or in the mains water connection
valve switched dirty
through)
• T-piece for pressure switch / manometer or injection nozzle in
water supply blocked / dirty Clean with needle
• Contact problems between pressure switch and terminal strip
X15 of the control module
• Appliance not connected to soft water and therefore inlet
calcified
E02.0 Excessive • Vent slits blocked by an inadequate space between appliance
ID=24 temperature in and wall
the wiring space
At a temperature >
• Minimum distance to heat sources not observed
45°C the auxiliary
fan is switched on. • + and - of the 12 V auxiliary fan reversed
Error threshold at
80°C
E03.0 Fan malfunction • Fan motor has excessive temperature in the winding
ID=72 (excessive a) Condenser defective
temperature in b) Fan motor defective
the motor c) Contact problem on connecting wires of motor
winding) d) Motor shaft is blocked
thermoprotecti e) Thermoprotection contact in the motor winding (bi-metallic
on contact has strip) defective or interrupted
tripped
E04.0 Auxiliary fan • Auxiliary fan fault
malfunction
ID=36 • Auxiliary fan wiring interrupted
Motor current too
• Auxiliary fan blocked
high etc.:
threshold of 1.5A
(V1-V2)
KD / 31.03.2009 5_00d_Fehlersuchliste_Mini_f_EN.doc
Page 1 / 9

message 5020 7000
easy
touch
E11.0 Oven sensor (B6 • Hot air contactor does not switch off (burnt together)
ID=23 thermoelement)
excessive
temperature
(temperature on
the sensor
>300°C)
E12.1 Core • Temperature of CTS sensor already higher than the maximum
ID=25 temperature possible desired value (sensor not inserted into food correctly)
sensor 1 -
excessive
temperature
sensor 2 -
excessive
temperature
sensor 3 -
excessive
temperature
sensor 4 -
excessive
temperature
E15.0 Condenser • Water reservoir in the condenser too hot:
ID=21 sensor (B3- a) Tap closed
thermoelement) b) Appliance connected to hot water
excessive c) Solenoid valve “condenser cooling” defective
temperature d) Coil from the solenoid “condenser cooling” defective
(if temperature in e) Inlet filter in the solenoid valve contaminated
the condenser f) Quenching nozzle in the condenser/siphon blocked
measured > 100°C)
E16 Demoisturisation • Demoisturisation flap faulty
flap operating a) Stiff
fault b) Motor contact
c) Motor defective
d) Flap blocked
e) Cable defects (contact / motor)
f) Microswitch defective
g) Microswitch not correctly adjusted
h) Motor shaft spins idle
E21.0 Oven sensor • Sensor wiring interrupted (plug X16 of the control module)
ID=5 (B6-
thermoelement) • Oven sensor (B6) interrupted (defective)
interruption
Page 2 / 9

message 5020 7000
easy
touch
E21.1 Oven sensor B6 • Thermoelement sensor (B6) has contact with appliance
ID=14 Short circuit to housing
earth
E22.0 Core temperature • Sensor wiring interrupted (plug X16 of the control module)
sensor (B10-
thermoelement)
than 2 measuring
points are
interrupted)
E22.1 CTS1 core • Sensor wiring interrupted (plug X16 of the control module)
ID=6 temperature
sensor failure • CTS sensor (B10) interrupted (more than 2 thermoelements
(B10-
defective)
thermoelement)
interruption
ID=7 temperature
(B10-
defective)
thermoelement)
interruption
ID=8 temperature
(B10-
defective)
thermoelement)
interruption
ID=9 temperature
(B10-
defective)
thermoelement)
interruption
E25.0 Condenser • Sensor wiring interrupted (plug X16 of the control module)
ID=3 sensor (B3-
thermoelement) • Condenser sensor (B3) interrupted (defective)
interruption
E25.1 Condenser • Thermoelement sensor (B3) has contact with appliance
ID=12 sensor- (sensor housing
B3 in condenser)
short circuit to • Condenser sensor (B3) defective
earth
E29.0 Short circuit to • A thermoelement sensor has contact with appliance housing
earth of a
thermoelement • Connection between sensor wire and sensor housing
Page 3 / 9

message 5020 7000
easy
touch
E29.1 CTS1 short • Thermoelement sensor B10 has contact with appliance
ID=15 circuit to earth housing
Possible cause:
Possible cause:
Possible cause:
Possible cause:
E81.0 Programme • If the working parameters of a multi-step programme are not
memory error between min. and max. values
• After saving a cooking plan in the cookbook the temperature
display is changed from °C to °Fahrenheit
E83.0 Alg. error (invalid • Incompatible software between operating module and control
cooking module
algorithm)
E83.0 Invalid cooking • The cooking programme is not recognised
ID=47 algorithm
• old software version
• wrong entry in the recipe data bank
E89.1 Data in IDM • IDM defective
ID=48 module not valid
• Checksum faulty Disconnect appliance from mains for 10
secs. and restart
E96.0 Communication • Interface cable between control module and operating module
ID=30 error interrupted
Connection faulty • Plug on the control module or operating module loose
between control • Communication between CM and OM disturbed briefly
module and Disconnect appliance from mains for 10 secs. and re-start
operating module
Page 4 / 9

message 5020 7000
easy
touch
E99.0 Communication • Initialisation error for COM interface Disconnect appliance
interface to CM from mains for 10 secs. and re-start
was unable to be
opened
E99.9 General • Disconnect appliance from mains for 10 secs. and restart
ID=32 initialisation error
Fatal No viable record • When switching on and booting the appliance controller finds
IDM in the IDM no viable record either in the control module itself or in the IDM
error module and a) Due to overvoltage record in the IDM was destroyed
control module b) IDM module defective
Page 5 / 9
IDM IDM module error • When switching on and booting the appliance controller finds no
error viable record in the IDM. If there is a viable record in the CM itself,
there is an attempt to transfer this to the IDM. If this works, the
error disappears, if not, the error always appears briefly when
switching on
Fit new IDM
Defect Possible cause or remedy
5.2 General
5.2.1 No interior lighting, however • Light bulb of interior light defective
5.2.2 After starting a programme • Doors not closed
• Magnet on the door is not in the right position
• Solenoid switch defective
• Appliance is set to dummy version Set to normal
version: c12=305; c13=999
5.2.4 Water runs underneath the floor of • Building’s drainage pipe blocked
the appliance from the condenser
overflow • Building’s tundish funnel blocked
5.2.5 Water inside the oven • Dirt filter in the outflow of the working chamber
contaminated
5.2.6 No temperature increase in • Safety temperature limiter B7 has tripped
convection mode
• Heat produced by the hot air heater is too low
• Application error: e. g. not sufficiently pre-heated
5.2.8 Water drips out of the front area of • Seal between inner and outer housing is worn or
the appliance floor in table-top models missing
• Outflow blocked
• Door seal worn
5.2.9 Too dry or too wet in programmes • Solenoid valves are not closing properly
with steam
Page 6 / 9
5.4 Condenser
5.4.1 Constant water supply in the • Solenoid valve Y1 is not closing
condenser a) Solenoid valve contaminated
• Appliance connected to hot water Cold water
• Solenoid valve Y1 reversed with Y4
5.4.2 No supply of cooling water in the • Check polarity of the B3 sensor connection (green/white)
condenser or supply too low
• Inlet filter in the solenoid valve contaminated Clean
• Short circuit of the B3 - sensor wiring or cooling sensor
B3 defective
5.5 Motor
5.5.1 Motor does not run after start of • Appliance is set to dummy version
programme
• Test door contact switch in service programme r23;
5.6.1 Displayed oven temperature does • Short circuit of the B6 sensor wiring
not agree with the actual oven
temperature • Check polarity of the B6 sensor (green/white)
5.6.2 Time or temperature value set • Movement of the selector dial was not correctly
changes up or down all by itself after recognised by the electronics Move selector dial
being set briefly in same direction
• Photosensor and receiver have no contact with one
another Align position
5.6.3 Temperature displays are not • Polarity incorrect Check the connection leads of the
correct: The higher the temperature on sensor in question (green and white wires must not be
the sensor, the lower the temperature reversed)
value displayed
5.6.4 Electronics can be operated • Appliance is set to dummy version
normally, but appliance is not working
5.6.5 Software hangs due to buttons • Re-install software by pressing the On / Off button for 5
having been pressed quickly several secs. or by disconnecting from the power supply for 10
times secs.
Page 7 / 9

5.7.1 Safety temperature limiter B7 has • Inner chamber temperature was over 300 °C
tripped. Heater contactor is burnt together Replace contactor
• Check polarity of the B6 sensor (green/white)
• Mechanical shock during transport.
5.7.2 Safety temperature limiter B7 is • B7 defective
reacting too early.
Page 8 / 9
Supply module new? Control module Operating module for

until ?? ST5020
41
43
42
Supply module as of
Information:
i
With the easy touch ST7000 operating module there are no LEDs for module self-
testing; error messages within the controls are used instead.
Supply module

Control module
Operating module
Page 9 / 9

For various software versions of the easy touch controls the error messages are shown using ID
touch message
5.1 Error messages
E00.0 No error • Previous error no longer exists e.g. not enough

water or excessive temperature (the actual error
can be queried in the logbook)
E01.0 Not enough water in •

steam generator
Tap closed
ID=33 • Soft water connection not connected to water
(water level could supply
not be reached
• Dirt filter in the solenoid valve or in the mains water
within 3 minutes)
connection dirty
• Water level sensor calcified (insulated) or defective
• Through the use of non-original CONVOTHERM
cleaners, foaming in the steam generator and
insulating film on double level sensor
• Filling gap in the steam generator is closed by
calcium deposits
• Water conductance too low through softening
• Solenoid valve Y3 faulty
• Injection nozzle in non-return device blocked
• Steam generator calcified
• Contact problems between steam generator and
housing (earth connection)
• Contact problems between water level sensor and
E01.0 Not enough water

(water pressure
• Tap closed
ID=33 • Solenoid valve Y4 faulty
below 0.5 bar 3
• Pressure switch S1 defective
seconds after valve
switched through) • Dirt filter in the solenoid valve or in the mains water
connection dirty
• T-piece for pressure switch / manometer or
injection nozzle in water supply blocked / dirty
Clean with needle
• Contact problems between pressure switch and
• Appliance not connected to soft water and therefore
inlet calcified
KD / 19.08.2009 5_00e_Troubleshooting list and error messages - Electronics_h.doc

Page 1 / 21
touch message
E01.1 Level reached too

slowly
• Filling time of steam generator too long;
Possible cause: Water supply not completely open
or supply blocked
E02.0 Excessive
temperature in the
• Vent slits blocked by an inadequate space between
ID=24 appliance and wall
wiring space
At a temperature > 45°C
the auxiliary fan is • Minimum distance to heat sources not observed
switched on. Error • + and - of the 12 V auxiliary fan reversed
threshold at 80°C
Fan runs permanently in
the OGB and OGS.
E03.0-
0-0
Fan malfunction
(excessive
• Fan motor M1/M2 has excessive temperature in the
winding
ID=72 temperature in the a) One phase is missing from the power connection
E03.1- Temperature of the •

xxx-yyy fan motor 1 (top) too
Fan motor has excessive temperature in the
winding (over 165°C)
high a) One phase is missing from the power connection
contactor
Motor speed not reached
E03.2- The speed sensor of •
xxx-yyy the fan motor 1 (top) • Speed sensor on the motor defective
is no longer • Mains voltage supply has faults, possibly also
• FC dirty
E03.4- Error frequency

xxx-yyy converter 1 (for top
• Mains voltage supply has faults, possibly also
undervoltage
• FC dirty

Page 2 / 21
touch message
• Motor defective
• FC defective
E03.8- Temperature of the •

xxx-yyy fan motor 2 (bottom)
Fan motor has excessive temperature in the
too high a) One phase is missing from the power connection
contactor
Motor speed not reached
E03.16- The speed sensor of •
xxx-yyy the fan motor 2 • Speed sensor on the motor defective
(bottom) is no longer • Mains voltage supply has faults, possibly also
• FC dirty
Mains voltage supply has faults, possibly also
E03.32- Error frequency
xxx-yyy converter 2 (for top
•
undervoltage
• FC dirty
• Motor defective
• FC defective
E03.128 Communication
failure between CM
• Check cable connection GM to FC
and GM or between • FC defective

GM and FC • GM defective

Page 3 / 21
touch message
E03.zzz Other error variants

-xxx-yyy
E03.1 Fan malfunction

(excessive
• Fan motor has excessive temperature in the
temperature in the a) One phase is missing from the power connection
d) Microfuse F10 (6.3 A or 10 A for floor models)
has tripped
• Burner speed (fan) not reached
• Motor speed not reached
• Speed sensor on the motor defective
• Frequency converter defective (with single phase)
• Frequency converter (FC) (=all 1 NPE appliances)
- Old hardware FC (above all appliances before
1.10.04 without gas module)
- Replace FC (5014001) (current version HW
26.11.26.11.04 / SW 1.2!)
- Update CM and OM software to the current
version (install 3.14 or above)
E04.0 Auxiliary fan

malfunction
• Auxiliary fan fault
ID=36 • Auxiliary fan wiring interrupted
Motor current too
high etc.: threshold • Auxiliary fan blocked
of 1.5A (V1-V2)
E05.0 No gas (after 2

ignition attempts no
• No gas or error in the burner system
confirmed gas • Glow igniter defective (measure current approx. 1.2A)

flame) Glow insert displaced in metal housing (replace
glow igniter)
• Ionisation electrode defective
- Short circuit monitoring electrode (observe ignition
of the burner in the start phase; if flame was
present, circuit is the cause). Watch out for short
circuit between cable and housing in particular
- Burner stocking braid has a short circuit to earth to
the ionisation electrode
• Air in gas pipe

Page 4 / 21
touch message
• Gas tap closed
• Input undervoltage (< 195 V) (appliance connected
via cable reel)
• OGS/OGB 10.20/12.20/20.20 (and 20.10 only SG)
starts poorly/does not start after glow electrode
replacement
correct is 4018001 = long (wrong is 4018002 =
short)
• STL has triggered (test passage)
• Burner fan is not running (visual inspection or in
speed actual value in the service programmes)
• Interruption in monitoring electrode wiring
E05.1 No gas • B7.1 Safety temperature limiter for hot air has
ID=52 triggered (test passage)
• No gas at the burner HA1 (hot air1)
E05.2 No gas • B7.2 Safety temperature limiter for steam generator

ID=54 has triggered (test passage)
• No gas at the burner SG (steam generator)
E05.3 No gas • No gas at the burner HA2 (hot air2)

ID=53 • In addition same causes possible as with E05.0

ID=52 PWM signal interrupted

ID=52 Possibly voltage supply disturbed

ID=54 PWM signal interrupted

ID=54 Possibly voltage supply disturbed

ID=53 (only 20.10 / 20.20) PWM signal interrupted

ID=53 (only 20.10 / 20.20) Possibly voltage supply disturbed


Page 5 / 21
touch message

E05.10 No gas
(from software 4.15)
• Interruption of Flame OK or Alarm Signal between
ID=52 flame controller - control module HA1.
Wait 20 seconds, if Check connection between FA and CM / GM:
there is no “Flame CM (Control Module): for OGS 6.10 to OGS 12.20:
OK” or “Alarm X14:1/2 and X15:12 (for appliances without GM)
Signal” GM (Gas Module): Plug X20:5/6 and X25:10
FA (Flame Controller): Terminals 1, 2, 5
E05.11 No gas
• Interruption of Flame OK or Alarm signal between
ID=54 flame controller - SG control.
Signal”
E05.12 No gas
• Interruption of Flame OK or Alarm signal between
ID=53 flame controller - control module HA2.
Signal”
E11.0 Oven sensor (B6

thermoelement)
• Hot air contactors do not switch off (burnt together)
ID=23 • Motor not operating (e.g. because of 2 defective
excessive
temperature microfuses F10.
(temperature on the
sensor >300°C)
E12.1 Core temperature

sensor 1 - excessive
• Temperature of CTS sensor already higher than the
ID=25 maximum possible desired value (sensor not



E13.0 Steam generator (B4 •

thermoelement)
Foaming in the steam generator when cooking (due to
e.g. wrong, non-original CONVOTHERM cleaning

Page 6 / 21
touch message
ID=20 Excessive agents)

temperature (if
• Calcification of the steam generator
temperature
measured in the SG • Boiling dry of the immersion heaters due to double
>120°C) level sensor's short circuit to earth
E15.0 Condenser sensor

(B3- thermoelement)
• Water reservoir in the condenser too hot:
ID=21 a) Tap closed
excessive b) Appliance connected to hot water
temperature c) Solenoid valve “condenser cooling” defective
(if temperature in d) Coil from the solenoid “condenser cooling”
the condenser defective
measured > 110°C) e) Inlet filter in the solenoid valve contaminated
f) Quenching nozzle in the condenser/siphon blocked
E21.0 Oven sensor (B6-

thermoelement)
• Sensor wiring interrupted (plug X16 of the control
ID=5 module)
interruption
• Oven sensor (B6) interrupted (defective)
E21.1 Oven sensor B6 (in

front of fan) - Short
• Thermoelement sensor (B6) has contact with
ID=14 appliance housing
circuit to earth

sensor
module)
than 2 measuring
points are interrupted)
E22.1 CTS1 core

temperature sensor
ID=6 module)
failure
interruption
E22.2 CTS2 core

temperature sensor
ID=7 module)
failure
interruption
E22.3 CTS3 core

temperature sensor
ID=8 module)
failure
interruption
E22.4 CTS4 core

temperature sensor
ID=9 module)
failure
interruption
E23.0 Steam generator (B4 •

thermoelement)
Sensor wiring interrupted (plug X16 of the control
module)

Page 7 / 21
touch message
ID=2 interruption • Steam generator sensor (B4) interrupted

(defective)
E23.1 Steam generator

(sensor B4 in boiler )
ID=11 appliance housing due to boiler overheating
- short circuit to earth
• Steam generator sensor (B4) defective
E24.0 Bypass sensor (B5-

thermoelement)
ID=4 module)
interruption
• Bypass sensor (B5) interrupted (defective)
E24.1 Bypass sensor -

(B5 in the bypass
pipe) short circuit to
earth • Bypass sensor (B5) defective
E25.0 Condenser sensor

(B3- thermoelement)
module)
ID=3
interruption • Condenser sensor (B3) interrupted (defective)
E25.1 Condenser sensor -

(sensor B3 in
condenser) short
circuit to earth • Condenser sensor (B3) defective
E26.0 Safety temperature

limiter (B8-
ID=1 module)
thermoelement)
interruption • STL (SG) sensor (B8) interrupted (defective)
E26.1 Safety temperature •

limiter - (B8 in boiler)
STL (SG) Thermoelement sensor (B8) has contact
ID=10 with appliance housing due to boiler overheating
short circuit to earth
• STL (SG) sensor (B8) defective
E27.0 STL (B8-

thermoelement)
• Foaming in the steam generator when cooking (due to
ID=19 e.g. wrong, non-original CONVOTHERM cleaning
excessive agents)
temperature
(STL measures a • Calcification of the steam generator
temp. >130°C in the • Boiling dry of the immersion heaters due to double
SG when SG heaters level sensor's short circuit to earth
switched on)
E29.0 Short circuit to earth •

of a thermoelement
A thermoelement sensor has contact with appliance
housing
• Connection between sensor wire and sensor housing
E29.1 CTS1 short circuit to •

earth
Thermoelement sensor B10 has contact with
Possible cause:

Page 8 / 21
touch message

earth
Possible cause:

earth
Possible cause:

earth
Possible cause:
E33.0 Steam generator

operating fault (No
temperature increase • Heater contactor defective

in the SG within • Calcified B3 sensor
3 mins. by >5°C on
the B3 sensor)
E34.0 SG pump error

Pump does not start
• Pump defective (M4)
(double level sensor • Pump blocked / contaminated

does not reach • Water level sensor has short circuit to earth due to
lower level within 20 calcification
secs.)
• Filling gap of the area touching the water is calcified
E80.0 ID error (identity

error)
• It cannot be determined whether the appliance is gas
or electric, therefore all outputs are switched off.
• IDM module defective
E81.0 Programme memory •

error
If the working parameters of a multi-step
programme are not between min. and max. values
• After saving a cooking plan in the cookbook the
temperature display is changed from °C to
°Fahrenheit
E82.0 WP error
(working parameter
• If the working parameters of a cooking programme
are not between min. and max. values
error)
• Invalid data stored in the cookbook
E83.0 Alg. error (invalid

cooking algorithm)
• Incompatible software between operating module
and control module

Page 9 / 21
touch message
E83.0 Invalid cooking

algorithm
• The cooking programme is not recognised
ID=47 • Old software version
• Wrong entry in the recipe data bank
E89.0 External memory

module defective
• The external memory module (IDM module) in the
cable harness is defective
• Contact problems of the X10 plug
E89.1 Data in IDM module

not valid
• IDM defective
ID=48 • Checksum faulty Disconnect appliance from
mains for 10 secs. and restart
E95.0 Software error • Communication problems between software and

hardware
• Different hardware and software versions which
cannot work together
E96.0 Communication
error
• Interface cable between control module and
operating module interrupted
ID=30
Connection faulty • Plug on the control module or operating module
between control loose
module and • Communication between CM and OM disturbed
operating module briefly Disconnect appliance from mains for
10 secs. and re-start
E99.0 Communication
interface to CM was
• Initialisation error for COM interface Disconnect
appliance from mains for 10 secs. and re-start
unable to be opened
E99.X General initialisation •

error
Disconnect appliance from mains for 10 secs. and
ID=32 restart
Not
enough
Too little flow
pressure on the
• Cleaner level/nozzle flushing agent level in the
canister too low
cleaner pressure switch S2
pressur (after 40 secs. still • Piping in the pump box is kinked
e below 0.1 bar) • Suction hose not in the cleaner fluid / nozzle
flushing agent
• Rotor nozzle worn or defective -> loses too much
fluid in the middle
• Cleaner nozzle behind suction plate is loose or
missing
• Piping in the pump box leaking
• Cleaner pump without supply voltage
• Cleaner pump overheated
• Cleaner pump defective

Page 10 / 21
touch message
Fatal
IDM
No viable record in •
the IDM module and
When switching on and booting the appliance
controller finds no viable record either in the control
error control module module itself or in the IDM
ID=48 a) due to overvoltage record in the IDM was
destroyed
b) IDM module defective
IDM
error
IDM module error • When switching on and booting the appliance
controller finds no viable record in the IDM. If there
is a viable record in the CM itself, there is an
attempt to transfer this to the IDM. If this works, the
error disappears, if not, the error always appears
briefly when switching on
Fit new IDM

Page 11 / 21
Error variants to error 03.zzz-xxx-yyy

detailed error message detailed error message
Variants for zzz

128 64 32 16 8 4 2 1
Error on the not used Error on the Speed Temperature Error on the Speed Temperature
gas module frequency sensor of of the fan frequency sensor of of the fan
converter 2 the fan motor 2 too converter 1 the fan motor 1 too
motor 2 is high motor 1 is high
no longer no longer
speed speed
Error 03.zzz Examples:

Error 03.128 128 = Error on the gas module
Error 03. 5 5 = 4 + 1 Error on the frequency converter 1 and motor temperature too high

128 64 32 16 8 4 2 1
stopped motor recognition current temperature temperature error on power
(because of and fan on the FC stays for a Motor of the FC the FC module of the
an error) too great long time PTC not FC
above the connected
rated
current) e.g.
in the event
of smaller
overloads
Error 03.zzz - xxx - yyy Examples:

Error 03. 5 - 36 - 0 5 = Error on the frequency converter 1 and motor temperature too high -
36 = 32 + 4 Overcurrent recognition on the FC1+ Electronic temperature of
the FC1-
0 = FC2 is ok
Error 03. 32 - 0 - 144 32 = Error on the frequency converter 2 -
0 = FC1 is ok -
144 = 128 + 16 Motor was stopped because of error + FC output current

Page 12 / 21
5.2 General
5.2.1 No interior lighting, however

• Light bulb of interior light defective
5.2.2 After starting a programme •

Doors not closed
• Magnet on the door is not in the right
position
• Solenoid switch in the door stud defective
• Check setup of the appliance (examine floor
model for warping)
• Appliance is set to dummy version Set to
normal version: c12=305; c13=999 (at
easyToUCH units see chapter 6.6)
5.2.3 Not enough water,

however no display of the
• Due to insufficient rinsing of the steam
generator foaming water
insufficient water symbol in the
display of the electronics, boiling • Water level sensor has short circuit to earth
dry of the immersion heaters due to contamination/calcium in the steam
generator
• Contact problem on level sensor (possibly
• Opening in the area in the steam generator
touching the water closed by calcium
deposits
5.2.4 Water runs underneath the •

floor of the appliance from the
Building’s drainage pipe blocked
condenser overflow • Building’s tundish funnel blocked
5.2.5 Water inside the oven • Dirt filter in the outflow of the working
chamber contaminated
• Demoisturisation tray dirty
5.2.6 No temperature increase

in convection mode
• Safety temperature limiter B7 has tripped

• Heat produced by the hot air heater is too
low
• Application error: e. g. not sufficiently pre-
heated

Page 13 / 21
5.2.8 Water drips out of the front •

area of the appliance floor in
Seak between inner and outer housing is
worn or missing Check seal groove for
table-top models door seal
• Channel seal between appliance drip tray
and housing is missing
• Door seal worn
5.2.9 Too dry or too wet in

programmes with steam
• Pressure balance valve in oven ceiling open
Check and adjust, if necessary, clean
• Pressure balance valve in oven ceiling
blocked Clean with hand shower
• Solenoid valves are not closing properly
• Bypass sensor greased up / bypass
opening blocked (not with OES 6.06)
5.3 Steam generator
5.3.1 Steam generator is still not •

ready to operate after 5 mins
Check polarity of the B4 sensor connection
(green/white)
• Overfilling of the steam generator
• Immersion heater / heat exchanger in the
5.3.2 Uncontrolled steam supply •

in stop mode, and moisture in
(green/white)
the convection programme
• Steam generator or pre-heating sensor
calcified see 4.5 Decalcifying the
CONVOTHERM
• Pre-heating temperature set too high in c01
• Electronics’ temperature detection defective
( Replace control module CM)
5.3.3 Steam generator is no long •

switching off
(green/white)
• Bypass pipe has come loose
• Bypass pipe T-piece and B5 blocked or
greased up
• Constant water supply in the condenser
• Electronics service programme c 05 on
permanent steaming

Page 14 / 21
5.3.4 No water supply in the

steam generator
• Injection part in non-return flow device
contaminated
contaminated
• Contact problem on level sensor (short
circuit to earth)
5.3.5 No steam supply in the

programmes with steam and hot
air • Heater contactors do not pull in

• Immersion heaters in the SG defective
• No water in the SG
5.3.6 Water or foam sprays out

of the steam outlet aperture in
• Steam generator overfilled
the inner chamber • Cleaning agent or decalcifier residues are in

the SG Flush out thoroughly several
times
5.3.7 Constant water supply in

the condenser
• Solenoid valve Y3 is not closing
a) Solenoid valve contaminated (hangs)
• Water level sensor is not switching
• Contact problem on water level sensor or on
clamp connection
• Electronics - fixing pin (earth connection)
loose
• Conductance of the water too low
• Insulating layer on water level sensor
5.3.8 Water sprays out of air

outlet pipe (roof of appliance)
• Bypass pipe dirty, blocked or has a water
pocket (sags)
• B5 sensor (steam measuring sensor)
greased up
• Exhaust pipe blocked
• Steam generator blocked in the area of the
water supply pipe

Page 15 / 21
5.4 Condenser
5.4.1 Constant water supply in

the condenser
• Solenoid valve Y1 is not closing
a) Solenoid valve contaminated
• Appliance connected to hot water Cold
water
• Solenoid valve Y1 reversed with Y2 or Y3
5.4.2 No supply of cooling water

in the condenser or supply too
• Check polarity of the B3 sensor connection
(green/white)
low
contaminated Clean
• Short circuit of the B3 - sensor wiring or
5.5 Motor
5.5.1 Motor does not run after

start of programme
• Appliance is set to dummy version
Twist lever catch (catch screw) too far from
the Reed contact
• Test door contact switch in service
programme r23; if necessary, make
appliance level (above all with floor models)
• Motor contactor K5/K50/K55/K56/K57 does
not pull in
• Fan malfunction (excessive temperature) E
03
• Test motor contactors (K5, K50, K55, K56,

Page 16 / 21
5.6.1 Displayed oven

temperature does not agree with
the actual oven temperature • Check polarity of the B6 sensor

(green/white)
5.6.2 Time or temperature value

set changes up or down all by
• Movement of the selector dial was not
correctly recognised by the electronics
itself after being set Move selector dial briefly in same direction
• Photosensor and receiver have no contact
with one another Align position
5.6.3 Temperature displays are

not correct: the higher the
• Polarity incorrect Check the connection
leads of the sensor in question (green and
temperature on the sensor, the white wires must not be reversed)
lower the temperature value
displayed
5.6.4 Electronics can be

operated normally, but appliance
• Appliance is set to dummy version
- - is not working • Main contactor defective

5.6.5 Software hangs due to

buttons having been pressed
• Re-install software by pressing the On / Off
button for 5 secs. or by disconnecting from
quickly several times the power supply for 10 secs.
5.7.1 Safety temperature limiter

(B7) has tripped.
• Inner chamber temperature was over 300 °C
Heater contactor is burnt together
Replace contactor
• Check polarity of the B6 sensor
(green/white)
5.7.2 Safety temperature limiter

B7 is reacting too early.
• B7 defective

Page 17 / 21
Supply module Control module Operating module

without casing (old)
41
43
42
with casing (new) 44
Position of the LED
Supply module

Control module
Operating module

Page 18 / 21
Gas module
36 = Flame OK HA2
35 = Flame OK SG
GM 34 = Flame OK HA1
29 = Speed fan HA2

28 = Speed fan SG
27 = Speed fan HA1
30 = Speed fan motor

(only for Hall sensor)
24 = Reset HA1
26 = Error
23 = Heat
demand HA1 25 = Diagnostics LED (always on)
22 = Burner alarm 19 = Fan HA2 PWM
HA1 18 = Fan SG PWM
17 = Fan HA1 PWM
10 = Reset SG
9 = Heat demand SG
Hints:
8 = Burner alarm SG green LED = input
red LED = output
HA1 = Hot air burner, top
HA2 = Hot air burner, bottom
SG = Burner for steam
generator
3 = Burner alarm HA2

4 = Heat demand HA2
5 = Reset HA2

Page 19 / 21
5.9 Troubleshooting options for the frequency converter of single-phase appliances


Off Motor is still
Intermediate circuit voltage and/or mains voltage too
low or too high. 39 40
Electronics temperature outside the permitted
On range.
Motor thermoprotection not connected or outside
the permitted range.
Test the connection of the motor thermoprotection
and the mains voltage.
green LED (no.39) Description
No supply voltage
Mains voltage not connected or the FC was
switched on and off several times within a short
Off
time. This leads to overloading of the starting
current limitation. Therefore wait 3 minutes before
switching on again.
controller.
ALTIVAR frequency converter as of 04/2008

41
Information: No warm-up without an error message
i Check if the inputs for controlling the
operation are being controlled appropriately.
When you switch on the appliance or perform a manual reset
after a fault or in response to a stop command, the motor
can only warm up again after the “right run” or “left run”
commands have been reset. Otherwise, the converter shows
“rdy” or “nSt” on display 41, but does not warm up.
Information: Operation malfunction without an error

i message
Check on the converter clamps to see if voltage is being supplied from the mains.
Remove all connections on clamps U, V and W of the converter (check motor cable or
motor for a short-circuit between phase and earth).
Information: Error displayed

i The cause of the fault must be resolved before you perform a reset. You can reset any
fault by turning the converter off and then on again.
In the event that the motor short-circuits, switch off the power to the frequency
converter for 5 minutes to make sure the heated electronic components in the
frequency converter cool down.

Page 20 / 21
OEB OES OGB OGS Error Error description Possible cause or remedy
message
E03.0-
0-0
Fan malfunction
(excessive
• Fan motor has excessive temperature in the winding
thermoprotection contactor
contact has tripped d) Microfuse F10 (6.3 A or 10 A for floor models)
has tripped
E03.0-
0-0
CrF • Replace the converter
Charging switch
E03.0-
0-0
InF • Check the environment (electro magnetic
compatibility)
Internal fault
(ALTIVAR [41] display) • Replace the converter
E03.0-
0-0
ObF • Braking or driving load too strong
Excess voltage at
end of process
E03.0-
0-0
OCF • Moment of inertia too high or load too strong.
Check the motor /converter dimensioning / check
Excess current
load
• Mechanical blockage, check the mechanics
E03.0-
0-0
OHF • Check the motor load, converter and environment
ventilation. Wait for it to cool down before switching
Converter
overloaded on again.
E03.0-
0-0
OLC • Current strength above overload threshold value
Excess current • Check mechanics (wear and tear, mechanical
E03.0-
0-0
OLF • Check the thermoprotection settings for the motor
and motor overload. Wait for it to cool down before
Motor overload
switching on again.
E03.0-
0-0
OSF • Check the mains voltage
Excess voltage
E03.0-
0-0
SCF • Check connection cable between converter and
motor and the motor insulation
Motor short circuit,
insulation fault
E03.0-
0-0
USF • Check the mains voltage
Under voltage

Page 21 / 21
6.1 Disassembling and assembling the control electronics
Information:
i The controller for the Mini range is modular, i.e. its different function groups are
assembled as separate functional modules. The operating module is available in 2
versions.
ST5020 with buttons and digital dial ST7000 with touch screen
1 2 3 4 6 5 2 3 7
1 = Operating module (OM)
ST5020 item no.: 5 = Bearing plate with easy touch
5019150 board (OM) ST7000 complete
2 = Control module (SM) item no.: 2119917
ST5010 item no.: 6 = Upper box with main switch
5019306 item no.: 2119918
3 = Supply module (SM) 7 = Speaker (on reverse side) item
item no.:2618809 no.: 5019327
4 = Digital dial item no.:
5009320
Communication module (CM) - Option (only ST5020) item no.: 5009303 (not fitted)
Safety instructions:
When working on the control module switch off current to the appliance
(disconnect appliance with building's all pole separator with a min. 3 mm
contact gap) and secure against being switched on again.
For control module 7000, after switching off current to the appliance do not
touch the high voltage inverter module for at least 1 min. until the voltage has
completely dropped away.
This work must only be undertaken by CONVOTHERM trained electricians.
6.1.1 Replacing operating module (OM) ST5020
Information:
i

Operating module ST5020 item no.: 5019150
On the operating module there are the control elements (buttons, display),
functional displays and operating displays. The picto buttons are a fixed part
of the operating module.
KD / 31.03.2009 6_01d_Steuerelektronik demontieren und montieren_Mini_b_EN.doc

Page 1 / 8
Check:
If the green LED 44 on the back of the operating module is lit or flashing, it is
working correctly (module self test).
LED 44 see 6.1.4 Position of the LEDs on the controllers.
Instructions - disassembling operating module:

Disassemble the upper cover (see
service instructions “6.4
Disassembling and assembling
housing parts”).
Lay the upper cover turned on its
head on something soft (to prevent
scratches).
Unscrew the 9 pole plug on the back
of the operating module and unplug
it.
Pull the selector dial 1 from the
rocker. 1
Undo the 9 nuts with a SW 5.5
socket spanner.
Remove the operating module from
the fixing pins by pulling it
backwards evenly and in a straight
9x
line.
Caution: Do not lose the spacers and the fibre optics around the buttons and
do not damage the vacuum tube at the edge of the display Display
defective.
Instructions: Assembling operating module

Insert the operating module onto the
fixing pins evenly and in a straight
line.
Caution: Make sure that all spacers
are present and the fibre optics
engage into the circuit segments
evenly and in a straight line.
Screw on the 9 nuts with a SW 5.5
socket spanner and tighten them.
Re-insert the 9 pole plug on the
back of the operating module and
screw it down.
Push the selector dial onto the
rocker again.
Caution: When doing so, hold the 9x
spring knob on the back.

Page 2 / 8
Re-assemble the upper cover on the

appliance (see service instructions
“6.4 Disassembling and assembling
housing parts”).
Check:
If the green LED 44 on the back of the operating module is lit, it is working
correctly.
LED 44 see 6.1.4 Position of the LEDs on the controllers.
N.B:
Options such as (core temperature sensor) are automatically activated after
installation. No calibration or adjustment is necessary (Plug&play).
6.1.2 Replacing operating module (OM) ST7000
Information:
i

Bearing plate with operating module, complete item no.: 2119917 (ST7000)
The operating module, the high voltage inverter module and the touch screen
are located on the bearing plate.
The ST7000 is the same for P3 appliances and the Mini range, because the
controls use the data in the IDM (identity module) to recognise whether the
screen needs to be aligned for vertical (P3) or horizontal (Mini range)
installation.
Check:
If the easy touch welcome screen appears after switching on the appliance with
the main switch, the operating module and the display are working correctly.
When working on the operating module switch off current to the appliance
(disconnect appliance with building's all pole separator with a min. 3 mm
contact gap) and secure against being switched on again.
Caution: After switching off current to the appliance do not touch the high
voltage inverter module for at least 1 min. until the voltage has completely
dropped away.
This work must only be undertaken by CONVOTHERM trained electricians.
Instructions - disassembling operating module:

housing parts”).
Lay the upper cover turned on its
head on something soft (to prevent
scratches).

Page 3 / 8
Unplug the plugs X4, X1 and X9,

X13 and X21 and the potential
equalization on the operating
module.
Undo the 4 x M5 self-locking nuts
from the bearing plate with a SW 5.5
socket spanner. Do not damage the
thread of the fixing pins when doing
so.
Detach the cable leading to the
speaker and to the main switch.
Remove the operating module and
the bearing plate from the fixing pins
by pulling them backwards evenly
and in a straight line. Do not lose
the spacers
Caution: Do not damage the speaker

or the main switch when removing the
bearing plate.
Instructions: Assembling operating module

Insert the bearing plate and the
operating module onto the fixing
pins evenly and in a straight line.
Caution: Avoid creating tensions
and do not damage the thread of the
fixing pins.
Screw on the 4 self-locking nuts with
a SW 5.5 socket spanner and
tighten them.
Insert the X4 plug into the correct
position (observe + and -). Now fit
the plugs X1 and X9 and then X13
and X21 to the operating module
again. New picture with all plugs
housing parts”).
Check:
If the easy touch welcome screen
appears after switching on the
appliance with the main switch,
the operating module and the
display are working correctly.

Page 4 / 8
N.B:
Options such as (core temperature sensor) are automatically activated after
installation. No calibration or adjustment is necessary (Plug&play).
6.1.3 Replacing control module (CM) ST5010
Information:
i

Control module item no.: 5019306
The control module is the central control element with the relays, inputs and
outputs (temperature sensor, digital). It undertakes the regulation and control
tasks and switches 220 V.
The control model is the same for all P3 appliances and Mini 6.06 / 6.10 / 10.10.
Check:
If the green LED 43 on the front of the control module is lit or flashing, it is
LED 43 see 6.1.4 Position of the LEDs on the controllers
Instructions: Disassembling control module X12 X11 X10

housing parts”).
Remove all plugs X10 to X17 (if
present) from the control module.
Caution: Press the stop lugs
X13
when doing so.
Disassemble all 8 screws and
carefully lift the control module from
the fixing pins.
Caution: Do not lose the spacers. X14 X15 X16 8x
Instructions: Assembling control module

Place the control module in the correct
alignment on the fixing pins.
Caution: Make sure that all spacers
are present and that you fit the
control module without any tensions.
Screw on the 8 screws and tighten
them.
Plug in the plugs X10 to X17
(if present) again.

Page 5 / 8

housing parts”).
Caution: Risk of crushing the cable when fitting the upper cover.
Check:
If the green LED 43 on the front of the control module is lit or flashing, it is
LED 43 see 6.1.5 Position of the LEDs on the controllers
6.1.4 Replacing supply module (SM)
Information:
i

Supply module item no.: 2618809
The supply module is the central power supply unit (12 V) for all electronic
components and the 12 V fan.
As a replacement part a supply module is provided which is already integrated
into a metal housing. Supply module retrofit kit item no. 2619973
Check:
If the green LED on the top of the supply module is lit, it is working correctly
(module self test).
If this is not lit the supply module is defective and must be replaced (module
self test).
Caution: When there is current to the appliance, the supply module carries
voltage.
Instructions: Disassembling SM
housing parts”).
Disassemble the housing of the
supply module (if present).
Remove the two flat plugs for
supplying current to the control
module from the supply module and

Page 6 / 8
disconnect the two 12 V output

cables (from the Wago terminals).
If a new SM with metal housing has
already been fitted, disconnect all of
the cables from the supply module.
If using an old supply module
unscrew the 4 knurled nuts on the New supply module
supply module and remove the
4x
supply module from the fixing pins
evenly and in a straight line.
Remove the spacers.
If using a new supply module

remove the two hexagon nuts on the
reverse side of the vertical bearing
plate and
pull off the entire housing.
Instructions: Assembling supply module

If an old supply module was present,
first fit the retaining bracket from
your supply module retrofit kit item
no. 2619973.
Reconnect the cables to the
terminals of the supply module in
accordance with the accompanying
instructions.
Re-assemble the entire housing of
the supply module.
housing parts”).
Check:
If the green LED on the top of the supply module is lit, it is working correctly
(module self test).
If the LED is not lit the supply module is defective and must be replaced
(module self test).

Page 7 / 8
6.1.4 Position of the LEDs on the controllers (module self test)
Control module Operating module Supply module

(ST5020)
43
Information:
i With the easy touch ST7000 operating module there are no LEDs for module
self-testing; error messages within the controls are used instead.

Page 8 / 8
6.3 Updating software for EasyTouch control ST7000
6.3.1 Updating the operating module (automatic) from version 1.3.0.0 onwards
i
Information:
A KD update (valid from version 1.3.0.0 onwards) consists of:

¾ UPD_[version number - consisting of 4 figures].zip
¾ SD_[version number - consisting of 4 figures].zip
¾ Update.zip
¾ UpdateSD.zip
¾ UpdateET.exe
¾ icsharpcode.sharpziplibce.dll
Instructions:
1. Place the new update in the root directory of an empty USB stick (with
maximum 2 GB memory).
2. Switch off the combi steamer.
3. Insert the USB stick into the combi steamer's communication module and
switch the appliance back on.
4. Confirm the screen now shown (see Screenshot 1) by pressing the "Start
update" button.
Æ The update will now take place automatically.

Screenshot 1
N.B:
If the combi steamer starts WITHOUT the update screen (Screenshot 1) in spite of
the USB stick (with the correct update) being inserted (if e.g. the USB stick is too
large or too slow), and it instead starts in the operating mode as usual, you need to
perform the update of the operating module manually
(see point 6.3.2).
KD / 31.03.2009 6_03d_Update der Software der EasyTouch-Steuerung_a_EN.doc

Page 1 / 5
Instructions:
place the grey bar (see red arrow in Screenshot 2) completely fills up to 2
times.
6. Then remove the USB stick again and click on “Exit” (see Screenshot 3).
7. If the combi steamer starts as usual in the operating mode, perform another
update of the control module (see point 6.3.3).
8. If the following screen appears (see Screenshot 4) repeat steps 2 to 7.

Page 2 / 5
6.3.2 Manually updating the operating module up to software version 1.3.0.0

(old version)
N.B:
It is a pre-condition for carrying out the update that a new update is stored in the
root directory of a USB stick.
Screenshot 5
Instructions:
1. Start the combi steamer in the operating mode as
usual and then enter the Settings screen
(see Screenshot 5).
2. Click on the Import /Export push button Screenshot 6

(see Screenshot 6).
3. Insert the USB stick into the combi steamer and click
on the "Import" tab (see Screenshot 7).
4. Click on the "Update" push button (see Screenshot 8) in order to manually

start the update process.
Screenshot 7 Screenshot 8
5. Now carry out steps 4 to 7 from point "6.3.1 Updating the operating module
(automatic)”.

Page 3 / 5
6.3.3 Updating the control module for software version 1.3.0.0
Instructions:
1. Start the combi steamer in the operating mode as usual and then enter the
Settings screen (button with gear wheels - see Screenshot 5).
2. In the Settings screen click on the spanner (see Screenshot 9) and enter the
password “1qaz” in order to enter the service area (see Screenshot 10).
3. The "Update SM" button can be found in the service area under the tab "I/O"
(at the top of the picture). Click on this button in order to initiate the update
process (see Screenshot 11).
4. Following this a folder window opens in which you must double click to switch
to the "Flashdisk" and then to the folder "ecp7000" (see Screenshot 12).
5. In the “ecp7000” folder there is a file with the name “SM.bin” which you must
also select by double clicking it.
6. When the file has been loaded the message “File
>>\Flashdisk\ecp7000\SM.bin<< loaded” appears on the screen. Press the
"Update SM" push button (lower left) to start the update of the control module
(see Screenshot 13).

Page 4 / 5
place the grey bar (see Screenshot 14) fills completely.
8. Then click on “Exit” (see Screenshot 15).
9. If the combi steamer starts as usual in the operating mode you can then check
the software version of the easy Touch operating module (SW-ET) and the
control module (SW-SM) (see Screenshot 16) in the Settings screen (button
with gear wheels see Screenshot 5).

Page 5 / 5
Servicehandbook OEB/OES/OGB/OGS/Mini-Welt
7.1 Spare part list EasyTouch ST7000

,-./01023443.02 5-67084 /002 ,/.9:6;<= >?
@8/ -2 8/ -0 . A -6708/724 ,/.9:6;<= >?
À}À

|}

|~ {

¡

¢ £¤¤ ¥¦ §¨ ¦ ¦ ¥ ¦¬ ¨ ®
©ª «¨ ©ª ¨¨ ©ª ¨¯ ¨° ©ª

¢ £¤¤¢ ¥¦ ± ¦ ² ³ ©ª ¥ ¦¬ ®
©ª «¦ ©ª ©ª &
+
¢´ ¤£ µ ©ª µ ©ª ± ©ª ¶ ©ª *)
¢ ¤££ · §²©ª ¶ · ¹ · ® · (
¦²¦ ¸¦££ ¨ ©ª «¨ ¨¨ «¨¯ ¨° ©ª
©ª ¨ ¨¯ #'$
¸¦££ º ¸¦££ ¸¦££ &
%#$
¢£¤ £¤¤¤ ¥¦ ©ª ¦ ©ª ¥ ¦¬ ¡ ® "!
« ©ª ©ª

«» «» «» ° «»
¢ £¤¤£ ¥¦ ©ª ¦ ©ª ¥ ¦¬ ¡ ®
« ¼ ©ª ©ª

«» «» «» «»
¢ £¤¤£ ¥¦ ½¦§ ¦ ½¦§ ¥ ¦¬ ¾ ½¦§ ®
©ª «
©ª ©ª ¾¯ ½¦§ ©ª
¢£ ¤£ ¬· ©ª
¼ · ©ª ¹ · ¾ ©ª · ¾¯ ©ª

¢ ´´£ ¬ ¦ · ¿®® ® ¯ ©ª
©ª ©ª ¡ ©ª

`abcde BCDE FGHIJKLLGMNOMPJ
fgheijgkl mn QRS FGHIJKLLGMNGTG
op qrsmt `u hv dau w xljyg az UVWXYZX[ RU\][CR^C\E_X^
KD / 31.03.2009 7_01d_Ersatzteilliste easy touch ST7000_a.doc

Seite 1 /1

Convotherm Oes 6.10 y 20.20 Service Handbook

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Convotherm Oes 6.10 y 20.20 Service Handbook

Uploaded by

Copyright:

Available Formats

Service Handbook OEB/OES/OGB/OGS

Service Documents OEB / OES

Specifications are subject to change without notice.

AS/11-2011 0_00e_Cover sheet_b.doc

Contents Service Documents

1. Service handbook +3 Serie &

2. Service handbook mini World &

3. Service documents extraction hood

4. Service documents HACCP & ConvoControl

5. Service documents AR & ConvoHold

7. Service Updates (info on the enclosed DVD)

8. Spare part lists (info on the enclosed DVD)

9. CONVOTHERM Service handling & contacts

10. CONVOTHERM Servicetraining

11. Wiring diagram (info on the enclosed DVD)

12. Current news (info on the enclosed DVD)

AS / 07.11.2011 0_01en_Inhaltsverzeichnis +3_a

CONVOTHERM Elektrogeräte GmbH

We hereby acknowledge receipt of a CONVOTHERM Service-Folder

We reserve all rights relating to this technical document.

Service Folder Nr.

2. Unit Information OEB/OES/OGB/OGS

2.4 Safety settings (parallel to cooking programmes)

2.5 Functioning of the cooking programmes

2.6 Gas technology

AS/11-2011 0_01e_Table of Contents_d

3. Electronics Information OEB/OES/OGB/OGS

4.4 CONVOTHERM Descaling

4.6 Yearly Maintenance recommendations

4.7 Installation Checklist

AS/11-2011 0_01e_Table of Contents_d

5. Trouble shooting List and Error Codes Electronic

6.2 Updating the Control and Operation module - Software

AS/11-2011 0_01e_Table of Contents_d

6.10 Dummy operation for P3 – units

AS/11-2011 0_01e_Table of Contents_d

Bold print indicates important safety advice.

Attention: indicates danger to people, unit

Attention: Danger of explosion

Attention: Dangerous voltage

Attention Danger of burning: Danger due to hot surfaces

Attention: Observe loading height

Advice to be passed on to the user!

Pictures indicating for electric units

Pictures indicating for gas units

Pictures indicating for units with steam generator

Pictures indicating for units with Direct injection

Tips and Tricks

 CONVOTHERM Telephone numbers

Telephone (Main): (+49) (0) 8847 - 67 0

CONVOTHERM Elektrogeräte (+49) (0) 8847 - 67 0

Sales Export: (+49) (0) 8847 - 67-0

Hotline (daily 8 – 20 o’clock) (+49) (0) 8847 - 67-899

Service Hotline (office) (+49) (0) 8847 - 67- 541

Service Hotline (weekends) (+49) (0) 175 - 405 41 09

AS/11-2011 0_03e_Telephone numbers_c

Improper positioning, installation, setting, training, service or maintenance, as well as changes

Attention - Danger of explosion when gas odor is present

Attention - Electric shock

Attention - Danger of scalding or burning:

AS/11-2011 0_04e_Safety Advice_b

Safety Advice for Service work

Attention – Lifting or sliding unit:

Electric units Gas units