Professional Documents
Culture Documents
My Sony
Turn on the headset to which you want to connect and bring the headset
and the smartphone within 1 meter (3.3 feet) from each other.
Turn off Bluetooth connection on the smartphone, and then turn it back
on.
Reset the headset.For how to reset the audio device, refer to the
Instruction Manual.
If you cannot connect to the audio device using the methods above, try the
following operations.
2. Initialize the headset. After initialization, it will enter pairing mode. For
how to initialize the audio device, refer to the Instruction Manual.
Sony Community
Visit our Community and share your experiences and solutions with other Sony
customers
Contact support
Contact your Sony Support team