DEVELOPING Emotional

Intelligence
for FUTURE SUCCESS

Shaida M Zin l Emotional intelligence l communication l mindfulness

 LET’S TALK ABOUT YOUR FUTURE!

Shaida M Zin l Emotional intelligence l communication l mindfulness

 WHAT HAPPENS AT WORKPLACE THAT IS DIFFERENT
FROM BEING A STUDENT

AS A STUDENT AS AN EMPLOYEE
• You pay • Your employer
university fees, pays YOU salary,
lecturers YOU deliver YOUR
deliver their responsibilities
responsibilities

Shaida M Zin l Emotional intelligence l communication l mindfulness

WHAT EMPLOYERS NEED IN EMPLOYEES

Idea of T Shape employee by Tim Brown of Mckinsey, in 1990

Shaida M Zin l Emotional intelligence l communication l mindfulness

WHY ?

• PEOPLE!

Shaida M Zin l Emotional intelligence l communication l mindfulness

WHY?

• PIECE OF THE
PUZZLE

Shaida M Zin l Emotional intelligence l communication l mindfulness

CHALLENGES COMMONLY FACED BY NEWLY EMPLOYED

1. Difficulty in adjusting
to the new roles and
responsibility as a
working adult!

Shaida M Zin l Emotional intelligence l communication l mindfulness

CHALLENGES COMMONLY FACED BY NEWLY EMPLOYED

2. Dealing with people who

are different in :
• generations
• ways of thinking
• communication styles
• values

Shaida M Zin l Emotional intelligence l communication l mindfulness

CHALLENGES COMMONLY FACED BY NEWLY EMPLOYED

3. Acquiring new
skills and
continuous
learning on your
own.

Shaida M Zin l Emotional intelligence l communication l mindfulness

 WHAT IS EQ?

Shaida M Zin l Emotional intelligence l communication l mindfulness

Shaida M Zin l Emotional intelligence l communication l mindfulness 16
Shaida M Zin l Emotional intelligence l communication l mindfulness
Shaida M Zin l Emotional intelligence l communication l mindfulness
FINDINGS ABOUT LEADERS WITH EMOTIONAL INTELLIGENCE

Of

Shaida M Zin l Emotional intelligence l communication l mindfulness

Shaida M Zin l Emotional intelligence l communication l mindfulness
 HOW DOES EQ
HELP YOU TO BE SUCCESSFUL?

Shaida M Zin l Emotional intelligence l communication l mindfulness

WHAT EMOTIONAL INTELLIGENCE PREPARES YOU FOR

Shaida M Zin l Emotional intelligence l communication l mindfulness

WHAT EMOTIONAL INTELLIGENCE PREPARES YOU FOR

Shaida M Zin l Emotional intelligence l communication l mindfulness

 What happens when we face

CHANGES

Dr. Elisabeth Kübler-Ross

Book on “Death & Dying”,1969

Shaida M Zin l Emotional intelligence l communication l mindfulness

 WHAT HAPPENS WHEN YOU
ARE NOT MENTALLY AND EMOTIONALLY
PREPARED?

Shaida M Zin l Emotional intelligence l communication l mindfulness

WHAT HAPPENS WHEN WE ARE STRESSED OUT?

Shaida M Zin l Emotional intelligence l communication l mindfulness

What happens when we face

EMOTIONAL HIJACK?

Low intensity High intensity

of emotions of emotions

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dolore magna aliqua. dolore magna aliqua.
Relax, Calm Highly stressed :
Very angry, sad
or too happy

Shaida M Zin l Emotional intelligence l communication l mindfulness

COMMON STRESS RESPONSE TO EMOTIONAL HIJACK

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amet, consectetur amet, consectetur
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incididunt ut labore et incididunt ut labore et
dolore magna aliqua. dolore magna aliqua.

Shaida M Zin l Emotional intelligence l communication l mindfulness

COMMUNICATION DURING FLIGHT STRESS RESPONSE

• CONTROLLING:

• LABELLING:

• ATTACKING:

Shaida M Zin l Emotional intelligence l communication l mindfulness

COMMUNICATION DURING FLIGHT STRESS RESPONSE

• MASKING:

• AVOIDANCE:

• WITHDRAWING:

Shaida M Zin l Emotional intelligence l communication l mindfulness

 SKILLS YOU NEED AT WORKPLACE

Shaida M Zin l Emotional intelligence l communication l mindfulness

LEADERSHIP DEFINED

Being a Leader in the Community

Leading a Small Team

Leading & Managing Self

Shaida M Zin l Emotional intelligence l communication l mindfulness

LEADERSHIP DEFINED

Time Emotion
Management Management
Leading & Managing Self

Goal Setting & Awareness on

Achievement Motivation

Awareness on
Personal Values
& Purpose

Shaida M Zin l Emotional intelligence l communication l mindfulness

LEADERSHIP DEFINED

Connecting &
Influencing
Communicating
Others
Leading a Small Team with Others

Solving Awareness on
Problems in Team’s
Team Motivation

Collaborative
Ability

Shaida M Zin l Emotional intelligence l communication l mindfulness

LEADERSHIP DEFINED

Creating an Inspiring
Impact Others
Being a Leader in the Community

Creating Leaving a
Change Legacy

Shaida M Zin l Emotional intelligence l communication l mindfulness

MOTIVATION AND RESILIENCE

Shaida M Zin l Emotional intelligence l communication l mindfulness

WHAT IS RESILIENCE?

Shaida M Zin l Emotional intelligence l communication l mindfulness

WHAT EMOTIONAL INTELLIGENCE PREPARES YOU FOR

Shaida M Zin l Emotional intelligence l communication l mindfulness

BENEFITS OF EMOTIONAL INTELLIGENCE
01 02

RELATIONSHIP PERSONAL
EFFECTIVENESS

03 04

WELL BEING QUALITY

OF LIFE

If these 4 areas of your life are ideal, how will it look like ?

Shaida M Zin l Emotional intelligence l communication l mindfulness

 WHAT DO YOU DEVELOP IN
EMOTIONAL INTELLIGENCE?

Shaida M Zin l Emotional intelligence l communication l mindfulness

HOW EMOTIONAL INTELLIGENCE HELPS

How aware are you

How well and how easy you are about your own emotions.
CONNECT with others.

How well you can

REGULATE & NAVIGATE
your own emotions.

How MOTIVATED are you.

How well you can

43
UNDERSTAND others.
Shaida M Zin l Emotional intelligence l communication l mindfulness
HOW TO DEVELOP EMOTIONAL INTELLIGENCE

RIGHT MINDSET

Shaida M Zin l Emotional intelligence l communication l mindfulness

 EQ Lessons with Shaida

What you will gain :

 EQ Lessons with Shaida

1.Higher communication effectiveness and

confidence at the workplace
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

2. More effective presentation skills where you will

present with greater confidence and influence.
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

3. Better stress management when dealing with

crisis and challenges at work.
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

4. Better executive presence and professionalism - learning

to be calm during a crisis.
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

5. Better decision-making skills - learning how to ensure decisions are

rationally made when emotions are running high.
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

6. Time Management i.e. to handle procrastination and improve

productivity both in personal life and at work.
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

7. Better emotion management where you will know how to deal with
difficult emotions when things are not going as planned at work and
in your personal life.
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

8. Higher mental and emotional resilience that will help you be

well-prepared for the upcoming challenges.
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

9. Better connection with your intrinsic motivation

and purpose so that you will find meaning and
fulfillment in your career.
Shaida M Zin l Emotional intelligence l communication l mindfulness
 EQ Lessons with Shaida

10.Higher level of optimism in facing

difficult tasks at work and even the overall
outlook on life.
Shaida M Zin l Emotional intelligence l communication l mindfulness