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Research Article
Purpose: Those who are socially anxious may use safety behaviors when anxious during social encounters.
safety behaviors during feared social interactions to Correlations were computed between safety behaviors
prevent negative outcomes. Safety behaviors are and pretreatment scores on measures of fear of negative
associated with anxiety maintenance and poorer evaluation and negative cognitions.
treatment outcomes because they prevent fear extinction. Results: Of 133 participants, 132 reported that they used
Social anxiety disorder is often comorbid with stuttering. safety behaviors. Many of the safety behaviors correlated
Speech pathologists reported in a recent publication with higher scores for fear of negative evaluation and
(Helgadottir, Menzies, Onslow, Packman, & O’Brian, 2014a) negative cognitions.
that they often recommended procedures for clients that Conclusions: Adults who stutter report using safety
could be safety behaviors. This study investigated the behaviors, and their use is associated with pretreatment
self-reported use of safety behaviors by adults who stutter. fear of negative evaluation and unhelpful thoughts about
Method: Participants were 133 adults who stutter enrolled stuttering. These results suggest that the negative effects
in an online cognitive-behavior therapy program. Participants of safety behaviors may extend to those who stutter, and
completed a questionnaire about their use of potential further research is needed.
F
or many who stutter, the condition is associated et al., 2008). The condition involves extreme and excessive
with mental health problems (Blumgart, Tran, & fear of being humiliated, embarrassed, and negatively
Craig, 2010; Iverach, O’Brian, et al., 2009; Menzies evaluated in social situations where there is potential for
et al., 2008). The most prevalent mental health condition scrutiny by others. Severe cases can involve high levels of
associated with stuttering is social anxiety disorder. Within avoidance, leading to social isolation and failure to partici-
clinical populations, up to two thirds of adults who stutter pate in many occupational, social, and interpersonal activi-
meet the criteria for a diagnosis of social anxiety disorder ties (American Psychiatric Association, 2013). However,
(Iverach, O’Brian, et al., 2009; Menzies et al., 2008; Stein, not all social situations can be avoided, and those with
Baird, & Walker, 1996). The presence of such mental health social anxiety disorder can experience extreme discomfort
disorders is associated with impaired treatment efficacy and distress in unavoidable social or performance-based
(Iverach, Jones, et al., 2009). In the Iverach, Jones, et al. situations (American Psychiatric Association, 2013). It has
(2009) study, the participants who stuttered who had one intrigued cognitive theorists that those with social anxiety
or more mental health disorders failed to maintain their disorder are repeatedly exposed to feared social situations
speech treatment benefits at 6 months posttreatment. without the anticipated disastrous consequences, yet their
fears persist.
1246 Journal of Speech, Language, and Hearing Research • Vol. 60 • 1246–1253 • May 2017 • Copyright © 2017 American Speech-Language-Hearing Association
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rehearsing sentences before talking and avoiding eye con- provide support for cognitive models that suggest safety
tact (Clark & Wells, 1995; Marks, 1969; Ohman, 1986; behaviors maintain anxiety with social anxiety disorder
Wells & Clark, 1997; Wells et al., 1995). (Clark & Wells, 1995; Rapee & Heimberg, 1997; Salkovskis,
There are several means by which safety behaviors 1991).
are thought to maintain social anxiety disorder. Perhaps
most important, the use of safety behaviors can prevent the
disconfirmation of fears and negative beliefs (Salkovskis, Safety Behaviors and Stuttering
1991; Wells & Clark, 1997). For example, avoiding eye Given the negative impact of anxiety and mental
gaze is typically motivated by unwillingness to be drawn health disorders on the capacity of clients who stutter to
into conversations due to fear of saying something inap- maintain treatment gains, it is essential to explore factors
propriate or fear of not having anything worthwhile to that may maintain anxiety with people who stutter. Many
contribute. The feared outcome is negative evaluation from who stutter are concerned about how they will be perceived
others that will lead to consequences such as humiliation by others if they are heard to stutter (Cream, Onslow,
or loss of a sense of self-worth. The consequence of using Packman, & Llewellyn, 2003; Menzies et al., 2008; St Clare
safety behaviors is that fears are not challenged and anxiety et al., 2009). Therefore, they may engage in certain behav-
is likely to persist (Salkovskis, 1991; Wells & Clark, 1997). iors to try to avoid stuttering or to avoid the negative con-
For example, avoiding eye gaze may lead to the intended sequences of stuttering. Common avoidance behaviors
outcome of not being included in conversations. As a result, identified in studies include avoidance of situations, topics,
there may be no opportunity to challenge the fear that specific words, and even eye contact (Corcoran & Stewart,
conversing with others will have negative consequences. 1998; Crichton-Smith, 2002; Mahr & Torosian, 1999; Martens
However, safety behaviors can increase the likelihood that & Engel, 1986; Plexico, Manning, & DiLollo, 2005;
the feared outcome will occur; avoiding eye gaze may create Vanryckeghem, Brutten, Uddin, & Van Borsel, 2004).
an impression of being unfriendly and reticent to engage Avoidance has been suggested to be a coping strategy
with others, leading to negative social evaluation (Clark used in an attempt to provide relief from the emotional con-
& Wells, 1995). Further, the absence of a feared event or sequences of stuttering (Guitar, 1976, 2006; Vanryckeghem
outcome is attributed to the use of the safety behavior. The et al., 2004) and to conceal stuttering (Van Riper, 1982).
behavior then continues to be used, and the cycle of anxi- For instance, Vanryckeghem et al. (2004) investigated the
ety maintenance continues (Salkovskis, 1991; Wells & number, frequency, and type of behaviors used to cope with
Clark, 1997; Wells et al., 1995). the expectation and occurrence of stuttering. Participants who
Research generally confirms that safety behaviors are stutter reportedly used significantly more coping responses
involved in maintaining anxiety for those with anxiety than participants who do not stutter. The groups differed with
disorders (Helbig-Lang & Petermann, 2010). Consistent the type and frequency of coping responses they used. For the
evidence has shown a reduction of anxiety and superior people who stutter, the coping responses most often used
outcomes when participants with social anxiety eliminate were “substituting one word for another,” “pausing before
safety behaviors during exposure tasks (Furukawa et al., 2009; trying to say a feared word,” and “repeating an interjected
Kim, 2005; McManus et al., 2009; McManus, Sacadura, syllable such as ‘ah’ or ‘the’ before saying a feared word.”
& Clark, 2008; Morgan & Raffle, 1999; Taylor & Alden, In another study, Jackson, Yaruss, Quesal, Terranova,
2010, 2011; Wells et al., 1995). and Whalen (2015) asked participants who stutter to describe
For example, in an experimental study, Wells et al. the types of behaviors they used in anticipation of stuttering
(1995) reported that for adults with social anxiety disorder, and to prevent stuttering. The three most common strategies
instruction to eliminate safety behaviors during an exposure included (a) avoidance, which was defined as “an attempt
task was associated with greater reductions in anxiety and to hide or escape from an impending moment of stuttering”
negative beliefs when compared with the use of safety behav- (Jackson et al., 2015, p. 42); (b) self-management strategies,
iors. In another example, Morgan and Raffle (1999) com- such as using techniques learned in speech treatment, or
pared standard cognitive-behavior therapy (CBT) with CBT other strategies, including changing speech rate, breathing,
plus instruction to eliminate safety behaviors for patients and pausing; and (c) approach strategies, such as continuing
with social anxiety disorder. Those patients instructed to with the planned sentence or utterance without using
eliminate safety behaviors demonstrated a greater reduction avoidance or other strategies. Participants also reported
of social anxiety than the standard treatment group. In a experiencing anxiety and physical tension when they antici-
similar way, Kim (2005) compared three groups of partici- pated stuttering.
pants with social anxiety disorder. The first group was In addition to self-report, Systemic Functional Lin-
instructed to decrease safety behavior use combined with guistic analysis of spoken language during conversational
a cognitive rationale, the second group was instructed to exchanges has shown that adults who stutter tend to use
decrease safety behavior use combined with an extinction linguistic strategies to reduce conversational interaction (Lee,
rationale, and the third group underwent exposure only. Van Dulm, Robb, & Ormond, 2015; Spencer, Packman,
Both groups instructed to decrease safety behavior use Onslow, & Ferguson, 2005, 2009). According to these
reported less anxiety and fewer beliefs in feared outcomes reports, adults who stutter may “withhold from conversa-
than the exposure-alone group. The results of these studies tional interactions, as a means of coping with any negative
1248 Journal of Speech, Language, and Hearing Research • Vol. 60 • 1246–1253 • May 2017
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fool of myself” and “I am afraid that others will not approve Results
of me.” Higher scores on the FNE denote greater fear of
negative evaluation from others. The FNE has demonstrated Questionnaire Results
good reliability (Oei, Kenna, & Evans, 1991). The total score Mean scores for participants at the start of the
was used in the analyses for the present study. CBTpsych treatment program were 21 (SD = 8.2) for the
FNE and 180 (SD = 55.3) for the UTBAS.
Of the 133 participants, 132 indicated that they used
UTBAS at least one behavior from the list of safety behaviors pre-
The UTBAS is a self-report measure used to identify sented in the CBTpsych program. All 27 safety behaviors
negative and irrational thoughts and beliefs common to on the list were reportedly used. The frequency and percent-
people who stutter. The measure has 66 items, for exam- ages of participants’ reported use of each safety behavior
ple, “people will laugh at me” and “people will think I’m are shown in Table 1. The most frequently reported safety
incompetent because I stutter.” In the CBTpsych program, behaviors were “try to avoid difficult words,” “rehearse
participants are requested to indicate the frequency of sentences mentally before saying them,” “keep your answers
thoughts from the 66 items, which are scored 1 = never have short,” “choose safe or easy people to talk to in socially
the thought, 2 = rarely have the thought, 3 = sometimes threatening situations,” and “try to avoid difficult syllables.”
have the thought, 4 = often have the thought, and 5 = always
have the thought. The responses are summed to provide a
Correlations
total frequency of negative thoughts about stuttering.
The total score was used in the analyses for the present Point-biserial correlation coefficients were computed
study. The UTBAS has demonstrated high test–retest re- to find associations between the safety behaviors and par-
liability along with internal consistency (St Clare et al., ticipants’ total score for the FNE and the UTBAS. Around
2009). half of the behaviors significantly correlated with the total
score for the FNE scale, and around two thirds of the
safety behaviors significantly correlated with the total score
Safety Behavior Questionnaire for the UTBAS. The results and significance values are
The third module of the CBTpsych program provides displayed in Figure 1. The safety behaviors that were signifi-
education about the use and consequences of safety behav- cantly correlated with fear of negative evaluation were also
iors. Examples of safety behaviors and case studies are correlated with unhelpful thoughts and beliefs about stutter-
provided. Following the educational component, a list of ing. These results suggest that the use of safety behaviors
27 potential safety behaviors is presented and participants was associated with more fear of negative evaluation and
are requested to indicate “the safety behaviors you use when a higher frequency of negative thoughts about stuttering.
you get anxious in speaking situations.” That is, partici-
pants are requested to indicate the safety behaviors they
routinely use during speaking situations. A radio button is Discussion
aligned with each safety behavior, and participants are Safety Behaviors and Stuttering
instructed to select the button next to the safety behavior if This study investigated the use of safety behaviors
they use that behavior when anxious during speaking situa- as reported by adults who stutter when anxious in social
tions. The list of safety behaviors was adapted from that situations. It further explored the association between
developed by Helgadottir et al. (2014a). The responses are safety behavior use and scores on measures of fear of nega-
then used by the program to create an individualized model tive evaluation in social situations and negative cognitions
of social anxiety and to design personal experiments and associated with stuttering. The results of this study showed
exposure activities. Participants are requested to select at that all but one of the participants reported that they use
least one of the items on the list to proceed in the program. behaviors that could, in effect, be safety behaviors when
The items include such behaviors as “avoid difficult words,” anxious in speaking situations. For many of the behav-
“mentally rehearse sentences,” “keep answers short,” and iors, their use was correlated with scores on the FNE and
“practice your speaking technique before a speaking situ- the UTBAS. To be specific, safety behavior use was asso-
ation” (see Table 1). This questionnaire was administered ciated with higher scores on measures of fear of negative
only once, and the results are used in this study. evaluation and unhelpful thoughts about stuttering. The
results of this study suggest that safety behavior use by
adults who stutter may result in the same negative effects
Data Analysis that are known to occur with those who have social anxi-
The data for analysis were the total number and spe- ety disorder.
cific safety behaviors reported to be used by each partici- Cognitive theorists suggest that for those with social
pant. A point-biserial correlation coefficient was computed anxiety disorder, safety behaviors prevent fear extinction
to assess the relationship between the reported use of and therefore maintain anxiety (Clark, 1999; Clark &
each behavior and participant scores on the FNE and Wells, 1995; Rapee & Heimberg, 1997; Salkovskis, 1991).
the UTBAS. It could be the case that some behaviors used by people
Safety behavior n %
1 If you feel like you’re are having a bad day, skip unnecessary talking. 76 57.1
2 Avoid topics that make you anxious. 45 33.8
3 Keep your answers short. 81 60.9
4 Choose something else in order to avoid saying something difficult. 68 51.1
5 Rehearse answering the phone out loud. 33 24.8
6 Pretend to be interested in something. 53 39.8
7 Try to control yourself beforehand. 56 42.1
8 Try to avoid eye contact. 60 45.1
9 Let your partner do the talking. 58 43.6
10 Rehearse answering the phone in your head before picking up. 38 28.6
11 Choose safe or easy people to talk to in socially threatening situations. 80 60.2
12 Try not to draw attention to yourself. 73 54.9
13 Choose safe or easy people to talk to immediately before an important speaking situation. 54 40.6
14 Try to avoid difficult syllables. 80 60.2
15 Point to things instead of talking 42 31.6
16 Encourage listeners to speak more (e.g., by asking lots of questions). 48 36.1
17 Use regrouping technique when you start to stutter. 42 31.6
18 Tell people that you stutter before you start to talk. 28 21.9
19 Allow others to order for you. 43 32.3
20 Overpractice difficult words. 33 24.8
21 Say relax to yourself when you feel anxious. 58 43.6
22 Try to take deep breaths. 59 44.4
23 Rehearse the opening line of a telephone call before making a call. 72 54.1
24 Practice speech technique immediately before an important speaking situation. 71 53.4
25 Try to avoid difficult words. 102 76.7
26 Try to speak slowly when you get anxious. 64 48.1
27 Rehearse sentences mentally before saying them. 84 63.2
Note. List of behaviors adapted from “Safety Behaviors and Speech Treatment for Adults Who Stutter,” by F. D.
Helgadottir, R. G. Menzies, M. Onslow, A. Packman, and S. O’Brian, 2014, Journal of Speech, Language, and Hearing
Research, 57, pp. 1308–1313. Copyright © 2014 by American Speech-Language-Hearing Association. Adapted with
permission.
1250 Journal of Speech, Language, and Hearing Research • Vol. 60 • 1246–1253 • May 2017
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who stutter when they are anxious in social situations could An Alternative View of Safety Behaviors
be safety behaviors. That is, people who stutter may use
Rachman, Radomsky, and Shafran (2008) present an
certain behaviors in an attempt to avoid or reduce the risk
alternative view of safety behaviors, suggesting that their
of negative consequences during social interactions. This
use may be therapeutic in the early stages of treatment for
could have implications for the maintenance of anxiety
anxiety disorders. Early and limited use of safety behaviors
for those who stutter. For example, in this study one of
may enhance patients’ willingness to engage in treatment
the most frequently reported behaviors was “try to avoid
procedures (Hood, Antony, Koerner, & Monson, 2010;
difficult words.” If a person who stutters avoids words
Milosevic & Radomsky, 2008, 2013). Further, the use of
that may be stuttered, they either need to choose a different
safety behaviors does not appear to prevent fear extinction
word or change what is to be said. However, by avoiding
with some phobias (Milosevic & Radomsky, 2008, 2013;
words that may be stuttered, the person does not learn that
Rachman, Shafran, Radomsky, & Zysk, 2011). This view
feared outcomes such as negative evaluation may not occur
of safety behaviors could be pertinent to stuttering. That
or may not be as severe as predicted. In this way, such behav-
is, safety behaviors could be helpful in the initial stages
iors have the potential to maintain anxiety by preventing
of treatment for stuttering because they may help clients
the unlearning of fear. Further, it is possible that the use of
to enter situations to practice speech treatment techniques.
safety behaviors may be a factor underpinning the failure
For instance, in the early stages of treatment, it might help
to maintain speech treatment benefits reported by Iverach,
clients to mentally rehearse sentences before saying them
Jones, et al. (2009). It is essential now to investigate the effects
and to practice their fluency technique to gain control of
of using certain behaviors on stuttering severity and anxiety.
stuttering before talking or entering a speaking situation.
This study did not ask participants to indicate the
Further research is clearly required.
frequency of safety behavior use. Therefore, the relationship
One such avenue for future research will be to explore
between the frequency of use of safety behaviors and scores
whether the use of some behaviors during the initial stages
on the FNE and the UTBAS in this study cannot be deter-
of speech treatment prevent fear extinction and impede
mined. However, it is clear that their use is associated with
the progress of treatment. Such research could also explore
more fear and negative thoughts and cognitions. Further,
whether some behaviors for clients who stutter help or hin-
it cannot be deduced from this study whether the behaviors
der treatment processes and outcomes. As reported by
reportedly used by adults who stutter maintained their
Helgadottir et al. (2014a), speech pathologists in that study
anxiety. An important line of inquiry for future research
recommended that their clients use certain behaviors that
will be to investigate whether eliminating such behaviors
are considered by psychologists to be safety behaviors. Be-
is associated with lower scores on the FNE and the UTBAS
haviors such as rehearsing fluency-enhancing strategies before
and on measures of anxiety and social anxiety specifically.
talking may, however, be helpful for those who stutter to
It will also be important to explore whether safety behaviors
gain or maintain control of their stuttering. Indeed, some
are characteristic of those who stutter who have a formal
behaviors reported in the present study, such as “Practice
diagnosis of social anxiety disorder or whether they are used
speech technique immediately before an important speaking
more generally by those who stutter.
situation” and “Rehearse the opening line of a telephone
call before making a call,” were not correlated with FNE
Safety Behaviors and Speech Treatment or UTBAS scores. It is clear that the issue of safety behavior
use by those who stutter is a complex issue that requires
Given that the presence of one or more mental health
further exploration.
disorders has been shown to be associated with poor treat-
Safety behaviors are clearly associated with anxiety
ment outcome (Iverach, Jones, et al., 2009), an important
maintenance and poorer treatment outcomes with anxiety
consideration is whether the use of safety behaviors by
disorders. It is essential to continue to investigate the use
adults who stutter is a critical component of such outcomes.
of safety behaviors by people who stutter.
One of the most researched and established treatment
approaches for adult stuttering is speech restructuring
(Onslow & Menzies, 2010). This involves teaching clients
Acknowledgment
a novel speech pattern to control stuttering. Clients initially
learn the fluency technique in a supportive environment, This research was supported by the National Health and
Medical Research Council, Program Grant 633007 (awarded to
such as with the SLP in the clinic. When an acceptable
the Australian Stuttering Research Centre, The University of
sounding fluency technique has been achieved, clients then Sydney), and the Faculty of Health Sciences, The University of
learn to use the technique in their everyday speaking situa- Sydney.
tions. Using safety behaviors, such as avoiding difficult
words, keeping answers short, avoiding difficult syllables,
and avoiding unnecessary talking, can reduce opportunities References
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