Cards Suits:

♠- Spades
♥- Hearts
♣- Clubs
♦- Diamonds

Greeting
➢ “Hello, welcome to the Blackjack table.”
➢ “My name is ... and I will be your dealer for the next half an hour / I will be your game presenter for the next half an hour/
next 30 minutes.”
➢ ” Hello everyone, nice to see you here, my name is … I will be your game presenter for the next half an hour.”

Asking players to place new bets

➢ “Betting time has started, so you can place your new bets”
➢ “Place your new bets, please”
➢ “Ladies and Gentlemen place your bets, please.”
➢ “you are welcome to place your new bets.”
For highlighting the end of the betting time
➢ “Bets are closed, wish you good luck!”
➢ “Thank you, betting time is over.”
➢ “No more bets. Good Luck!”
➢ “No more bets, let’s start new game.”
➢ “Thank you for your bets, wish you good luck!”
➢ “You decided to hit, additional card for you”
➢ “You decided to take one more card”
➢ “Card for you Tom, good luck!”
➢ “Would you like to add one more card?”
Hit Phrases ➢ “Would you like to hit on …?”
➢ “It is still safe score what about hit one more
time?”
➢ “You decided to stand on …”
➢ “would you like to stand on …?”
➢ “What about stand on …?”
Stand Phrases ➢ “It’s high score on your hand, would you like
to stand?”
➢ “It’s high score after hit, would you like to
stand?”
” You choose to split, good luck!”
➢ “Let's split your cards!”
➢ “Would you like to divide a pair to form two
hands?”
Split Phrases ➢ “It’s Aces/88 on your hand would you like to
split?
➢ “Good luck with split!”
➢ “Double down, only one card for double down”
➢ “Only one card goes to you”
➢ “It’s 11 on your hand, would you like to double
Double Down down on 11?”
➢ “Your score is 21, perfect DD”
Phrases ➢ “your score is 20, Good DD”
➢ “How about DD?”
General Phrases
➢ “What will be your decision on 14?”
➢ “What would you like to do on 15”
➢ “I’m waiting for your next decision, take your time”
➢ “Please, make your choice”
➢ “What are you going to do?”
➢ “The decision is up to you”
➢ “It’s time to check dealer’s hidden card”
➢ “Let’s see what the dealer has”
➢ “Let’s check dealer’s hand.”
➢ “Let’s take a look on dealer’s hand.”
➢ “One more card for the dealer”
➢ “Additional card for the dealer”
➢ “Dealer needs another card”
➢ “It was a pleasure to play with you. I wish you good luck with your next Dealer. Goodbye.”
➢ “Thank you for playing, I wish you good luck with your next Dealer. Goodbye.”
➢ “My time is up, now it’s a Dealer change. Good luck and goodbye.”

Insurance
➢ “Dealer shows an Ace. Would you like to get insurance?”
➢ “Would you like to insure your bets? It might be a Blackjack for the Dealer.”
➢ “Offering insurance, it might be a Blackjack on Dealer’s hand.”
➢ “It’s an Ace on the Dealers hand; would you like to insure your bets?”
Congratulating players
➢ “My compliments to the winners”
➢ “Congratulations to the lucky players (not lucky winners)”
➢ “Congratulations to everyone who has just won”
➢ “Thank you for the game, my congratulations to you Peter, you
won with a Blackjack!”
➢ “Beautifully/well played/done”
➢ “Congratulations to all the winners”
➢ “The game/round is over, thank you for the game/round.”
➢ “Thank you for the game, my congratulations to Liana and
Inna.”
➢ “Thank you for the game, my congratulations to the winners,
especially to Blackjack winner on seat… (1- 7)”
Mistakes Apologies
➢ “We apologies for inconvenience, the game will
continue as soon as possible, please, be patient”
➢ “Sincere apologies!”
➢ “My deepest apologies, we need to pause the game for
a while, we are going to continue soon.!”
Player asks for help
➢ “I have already/just called Live support for you.”
➢ “John, would you like me to call for Live Support? They
will be able to assist.”
➢ “I have already/just called Live support for you.”
Player is rude/ Stars (****) in the chat
➢ I kindly ask you not to be rude in the chat, otherwise I will have
to call Live Support;
➢ I kindly ask you not to be rude in the chat. Let's respect each
other and other players.
Side Bets
➢ “Do not miss your chance to bet on side bets and win extra
cash.”
➢ “There is a great opportunity to bet on side bets, do not miss
it!”
➢ “I would like to let you know that you can place your bets on
side bets.”
➢ “Congratulations/compliments to side bet winners.”
➢ “Peter, congratulations! You won on your side bet.”
➢ “Congratulations to those who placed bet on side bets.”
➢ “Congratulations on the side bet winning.”
➢ “Excellent, side bets won in this round!”
Pre-Decisions
“In order to save up your time, you can try pre-decisions”
“Thank you for your pre-decisions”
“Decision was already made, hit”
“Two/three players in a row stood on good cards” (both have 19;
18,17,20)
“Stand-stand-stand’ if it is not every game, but approximately once per 5
games. “
”For all others stand”
“Others have decided to stand’”
“Three players in the row decided to stand.”
Bet Behind
“The table is full, but you can use the option of bet behind.”
“I would like to remind you that Bet behind option is available.”
“You can Bet Behind any player who seems making the best decisions!”
“You are welcome to try 'Bet Behind' option”
“Ladies and gentlemen, welcome to the Blackjack table. Although, there
are no free seats at the moment, you still can participate in the game by
using 'Bet Behind' option.”
“Congratulations to 'Bet Behind' players!”
“Great game! Congratulations to 'Bet Behind' players! Well done!”
Promotion
➢ “Dear players, I will now add a special bonus card/ cards into this shoe, good luck getting them!”
➢ “Dear players, very good news for you – we are adding bonus card/ cards and you have a chance to get it/them in the game!”
➢ “Congratulations, bonus card came out on your hand John!”
➢ “Ok, let's hit.... and the bonus card came out on your hand this time Mary!”
➢ “Here comes the bonus card and it goes to you David!”

Shuffle/ Shoe change

➢ “Dear players, this is a cutting card, it’s the last game/hand of the shoe/before the shuffle/card change.”
➢ “I will prepare cards for the shuffle/cards change” (in case if leaving the table after). “
➢ “It’s shuffle/cards change time now. Please wait a little bit and we will continue the game.”
➢ “I will proceed to change the shoe/card and we will continue the game.”
➢ “Thank you for patience, the shuffle/shoe change/cards change is over. Let’s play!”
➢ “Ladies and gentlemen, shuffle time/shoe change/cards change is over, thank you for waiting, let’s start a new game!”
➢ “The shuffle is done/shoe is changed/cards are changed, thank you for patience, let’s play!”