Ragavendrareddy B

Mobile: + 91 9515470540
Mail: ragavendrareddy369@gmail.com

Experience Summary

 Over 6.4 years of professional experience in SAP CPI/Integration suite with SAP PI and PO.
 SAP Cloud platform integration Certified
 Good experience on SAP CPI Tenant and Components of CPI
 Configuration of pre-packaged integration content using Web UI.
 Implemented Cloud to Cloud and Cloud to on-premise integrations using SAP CPI.
 Good experience on SAP CPI integration with SAP and non-sap systems.
 Good experience on all the standard pallets like Content Modifier, request reply, Content enricher,
Multicast, Join, Gather, Router, Filter process call, Local integration process etc.
 Extensively used IDOC, SFTP, HTTP, ODATA, Process Direct, Mail Adapters.
 Good experience in convertor like CSV to XML, XML to CSV, JSON to XML, XML to JSON.
 Experience in implementations and production support Projects
 Experienced in using File System and CTS Transport between various tenants of CPI.
 Good experience working with exception handling Configurations.
 Good experience in Mappings techniques like Graphical Mappings.
 Documentation of Technical specs, Test Cases and Deliverable Cover sheets.
 Strong analytical skills to analyse business application and problem solving.
 Worked on ALE/IDOC setting and Proxy setting in Both ECC and PI.
 Responsible for transporting the Objects using File, CTS.
 Worked on simple user Defined Functions and node functions and other mapping features in ESR.

Higher Education
 MBA (Master of Business Administration) from JNTU University.

Experience Summary:
 Working as SAP Consultant in HCL Technology from Feb 2023 to till date.
 Worked as a Technology Support Specialist in Infosys from Sep 2019 to Jan 2023.
 Worked as Consultant in RADIIUSCARD SOLUTIONS PRIVATE LIMITED From June 2017 to Aug 2019.
 Projects

Company Name: HCL Tech.

Client: Henkel.
Role: Consultant.
Project duration: Feb-2023 to till date.
Description: Henkel AG & Co. KGaA, commonly known as Henkel, is a German multinational chemical and
consumer goods company headquartered in Dü sseldorf, Germany. Founded in 1876, the DAX company is organized
into two globally operating business units (Consumer Brands, Adhesive Technologies) and is known for brands
such as Loctite, Persil, Fa, Pritt, Dial and Purex, along with numerous other brands. In the fiscal year 2022, Henkel
reported sales of around 22 billion euros and an operating profit of 1.810 billion euros. Henkel holds 51,950
employees with 85% working outside of Germany.

Responsibilities:
 Involving the implementation of the integration flows.
 Interacted with functional analysist for clarifications on functional specification.
 Configured pre-package integration flows in sap cpi.
 Worked on Content Modifier, request reply, Content enricher, process call, Local integration process etc.
 Worked on Multicast, Join, Gather, Router Filter.
 Implemented Cloud to Cloud and Cloud to on premise integrated via CPI.
 Major Scenarios involve IDOC, Soap, SFTP, HTTP, ODATA, Process Direct.

Company Name: Infosys

Client: Novartis
Role: Technology Support Specialist
Project Duration: April 2020 to Jan 2023.

Description:
Novartis AG is a Swiss multinational pharmaceutical corporation based in Basel, Switzerland. Consistently
ranked in the global top five, Novartis is one of the largest pharmaceutical companies in the world and was the
fourth largest by revenue in 2022.Novartis manufactures the drugs clozapine (Clozaril), diclofenac (Voltaren;
sold to GlaxoSmithKline in 2015 deal), carbamazepine (Tegretol), valsartan (Diovan), imatinib mesylate
(Gleevec/Glivec), cyclosporine (Neoral/Sandimmune), letrozole (Femara), methylphenidate (Ritalin;
production ceased 2020), terbinafine (Lamisil), deferasirox (Exjade), and others.

Responsibilities:
  Involving the implementation of the integration flows.
 Delivered technical solutions and engaged as a Technical Team member with offshore team.
 Configured pre-package integration flows in SAP CPI.
 Configured custom integration flows in SAP CPI.
 Worked on Content Modifier, request reply, Content enricher, process call, Local integration process etc.
 Worked on Multicast, Join, Gather, Router Filter.
 Creating user credential and uploading key pair in manage security.
 Implemented Cloud to Cloud and Cloud to on premise integrated via CPI.
 Extensive experience on Monitoring and Troubleshooting capabilities of SAP CPI.
 Mainly involving CPI adapters like SFTP, ODATA, IDOC, SOAP, Mail, success factors.
 proactive monitoring on daily basis and also working and change request.
 Performing the process monitoring using the message monitoring tool from NWA.
 Queue monitoring for all the interfaces.
 SAP ALF monitoring troubleshooting and analyze errors end to end reporting errors to functional and
business teams respectively by rising the incident or defect in reporting to like jeera service now.
 Performing the unit testing integration testing and UAT.
 Solving various kinds of incidents as per the priority by giving the best solution.
 Analyzing issues related to mappings connectivity server issues configuration changes etc...by providing
the best solution.
 Post go-live set up monitoring of the system critical interfaces and messages to ensure they are successfully
executed without any errors are backlog.
 Preparing status reports weekly monthly resolving instance weekly status calls and meetings.

Company Name: Infosys

Client: Alcon
Role: Technology Support Specialist
Project Duration: Sep 2019 to April 2020
Description:
Alcon is a Swiss-American pharmaceutical and medical device company specializing in eye care products. It is
headquartered in Geneva, Switzerland and has a major presence in Fort Worth, Texas, United States, where it
employs about 4,500 people.
Alcon was a subsidiary of Novartis until April 2019, when it was spun out into a separate publicly-traded company.
Alcon itself has a number of subsidiaries including Aerie Pharmaceuticals, focused on therapies for glaucoma and
other diseases of the eye, and WaveLight, which develops and manufactures laser eye surgery technologies
Responsibilities: -

 Performing the process monitoring using the message monitoring tool from NWA.
 Queue monitoring for all the interfaces.
 SAP ALF monitoring troubleshooting and analyze errors end to end reporting errors to functional and
business teams respectively by rising the incident or defect in reporting to like jeera service now.
 Post go-live set up monitoring of the system critical interfaces and messages to ensure they are successfully
executed without any errors are backlog
 Preparing status reports weekly monthly resolving instance weekly status calls and meetings.

Company Name: RADIIUSCARD SOLUTIONS PRIVATE LIMITED.

Client: Merck.
Role: Consultant.
Project Duration: June 2017 to Aug 2019.
Description: Merck & Co., Inc. is an American multinational pharmaceutical company headquartered in
Rahway, New Jersey, and is named for Merck Group, founded in Germany in 1668, of whom it was once the
American arm. The company does business as Merck Sharp & Dohme or MSD outside the United States and Canada.
It is one of the largest pharmaceutical companies in the world, generally ranking in the global top five by revenue.

Responsibilities: -
 Working on Track all the PI messages.
 Monitoring the sap pi landscape and providing the results to the maintenance team on every two hours
basis.
 Working on day-to-day business incidents and providing analysis and call support.
 SAP ALF monitoring troubleshooting and analyze errors end to end reporting errors to functional and
business teams respectively by rising the incident or defect in reporting to like jeera service now.
 Performing the process monitoring using the message monitoring tool from NWA.
 Queue monitoring for all the interfaces.
 Preparing status reports weekly monthly resolving instance weekly status calls and meetings.