COURSE DESCRIPTION

Production and Operations Management

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COURSE CONTEXT
SCHOOL School of VERSION NO. OF
Management CURRICULUM THAT
THIS COURSE IS A
PART OF
DEPARTMENT DATE THIS COURSE August 2023
WILL BE EFFECTIVE
FROM
DEGREE BBA VERSION NUMBER
OF THIS COURSE

COURSE BRIEF
COURSE Production and Operations PRE-REQUISITES None
TITLE Management
COURSE MBBA229L TOTAL CREDITS 4
CODE
COURSE Core L-T-P FORMAT 4-0-0
TYPE

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COURSE SUMMARY
This course is designed to provide students with a comprehensive understanding of the
principles, strategies, and practices involved in efficiently managing production
processes and operations within various business contexts. Whether they aspire to
become a future manager, entrepreneur, or industry leader, this course will equip them
with the knowledge and skills to optimize production systems, enhance operational
efficiency, and contribute to the success of any organization.

Throughout this course, students will delve into the world of manufacturing and service
operations, exploring key concepts such as process design, supply chain management,
quality control, and inventory management. These concepts will be delivered with the
help of class activities, presentations, simulations games and discussions. By the end of
this course, students are expected the have a solid foundation in production and
operations management, enabling them to make informed decisions, tackle challenges,
and drive continuous improvement in a dynamic business environment.

PROGRAMME OUTCOMES (PO)

PO1: Application: Remember functional business knowledge and apply managerial

skills in changing business environment

PO2: Critical Thinking: Demonstrate critical thinking skills to address diverse

business challenges and opportunities

PO3: Communication: Practice effective communication with different stakeholders

PO4: Lifelong Learning: Demonstrate commitment to continuous learning

PO5: Ethics: Relate and follow professional and ethical principles

PROGRAM SPECIFIC OUTCOMES (PSO)

PSO1: Applying Business Administration knowledge in the following domains:

Marketing, Finance, Entrepreneurship, Human Resources, International Finance
and Accounting and International Business

PSO2: Engaging in self-development and independent lifelong learning

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 PSO3: Practicing ethical decision making for sustainable benefit to the Business,
Society and Environment

COURSE-SPECIFIC LEARNING OUTCOMES (CO)

By the end of this course, students will be able to:

CO 1: Understand the development of manufacturing and service operations management

as a subject and be able to outline the strategic concerns involved in operations decisions.
CO 2: Be able to demonstrate the links between operations strategy, corporate strategy
and organization performance.
CO 3: Be conversant with the principles and philosophy underpinning operations and be
able to identify limitations and problems with implementing these techniques in practice.
CO 4 : Be able to identify the connection between organizational structures, technology,
operational activities and competitiveness.
How are the above COs aligned with the Program-Specific Objectives
(POs) of the degree?

PO1 PO2 P4
COs → PO3 PO5
Integratio Problem Critical
POs Ethics Leadership PSO1 PSO2 PSO3
n Solving Thinking

CO1 H H H

CO2 H H M

CO3 H H

CO4 H H M

H (High)- M(Medium)- L(Low)

COURSE FLOW
Module 1 (12 Hours): introduction to Operations Management

Operations Management: introductions, activities of Operations Management;

operations performance, trade-off between performance objectives; Operations
strategy.

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Module 2 (15 Hours): Operations design
Process design: meaning, process types, process design: Design of Product and services:
good design, benefits, challenges; Layout and flow: types of layouts, layout selection,
layout design.
Location planning.

Module 3 (20 Hours): Planning and control

Nature of planning and control, Capacity management, measuring demand and capacity,
alternative capacity planning; Inventory planning and control, Supply chain planning,
types of relations in supply chain, supply chain improvement.

Module 4 (12 Hours): improvement

Quality management, conformance to quality, Total quality management, Operations
and new age technology: CAD, CAM, IoT.

TEACHING-LEARNING STRATEGY

The entire course will be conducted in lecture cum discussion mode with emphasis on
class participation and discussion. Students are expected to come prepare with the pre-
readings and participate actively in the discussions and exercises.

STUDIO WORK / LABORATORY EXPERIMENTS: NA

REQUIRED TEXTBOOKS/LEARNING RESOURCES:

 Production and operations management, Panneerselvam, R, PHI Education Ltd.

SUGGESTED TEXTBOOKS/LEARNING RESOURCES:

 Operations Management for Competitive Advantage, Chase R. B., Jacobs, F. R.,
Aquilano, N. J. and Agarwal N. K., TMH publication
 Production and Operation Management, Kanishka Bedi Oxford publication
 Operations and Supply Chain Management, Roberta S. Russell, Bernard, W.
Taylor Wiley Latest

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EVALUATION POLICY

Components of Course Evaluation Percentage Distribution

Mid Semester Examination 20%
End Semester Examination 40%
Continuous Evaluation 40%
Total 100%

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