UNIT 4

1. Read and match. © TEAM elt publishing

see meet up make back

connect turn off get back text

1. Jack: I’m afraid I can’t come over today. I have a 5. Mary: Do you have a plan for tomorrow?
terrible headache. Sue: My sister has a birthday party at Shakespeare
Paul: I’m sorry to hear that. We’ll ............................... Cafe. Why don’t you come and join us?
later then. Mary: Yes, I’d love to. I’ll ............................... you

2. Peter: I’m in a meeting right now. I’ll there tomorrow then.

............................... in an hour. 6. Daisy: Oh, I can’t stand that song. It’s unbearable.
Tom: OK, Peter. See you soon. Kate: OK. I’ll ............................... the radio.

3. Son: I’m very hungry, mom. 7. Zoe: I’m planning a surprise party for my sister
Mom: OK. I’ll ............................... you a cheese but I have a lot of work to do.
sandwich for you. Alice: Don’t worry. I’ll ............................... you up.

4. Jim: Could I speak to Mr. Green, please? 8. Tim: Let me know if you can go to the cinema with me.
Secretary: Wait a minute. I’ll ............................... you. Nick: OK. I’ll ............................... you in the evening.
 UNIT 4
2. Read and match. © TEAM elt publishing

Can you hold on a minute, please? Pick up the phone please!

Could you put me through to the manager? I’m afraid he’s not available at the moment.

1. The phone is ringing, but you’re busy with some housework. So, you want your husband to answer the
phone. What do you say?

2. You call the Star Company and you would like to talk to the manager, so you want the secretary to connect
you? What do you say?

3. Your uncle calls and he wants to speak to your mom. You will get her but she’s in the kitchen. What do you
say to your uncle to wait for a while on the phone?

4. Someone calls and he wants to speak to your brother, but he is in the bathroom right now. What do you say?
 UNIT 4
3. Read and reorder the dialogue. © TEAM elt publishing

A. Oh, I’m afraid his line is engaged. Would you like to leave a massage?
B. Hello, This is Charlie Brown calling. May I speak to the manager? Is he there?
C. Sure! He’ll get back to you in a few minutes.
D. Hang on a minute, please. I’ll get him.
E. Good morning, Greenwoods Hotel. How can I help you?
F. OK! I am waiting on the line.
G. That would be great! Could you tell him to call me?
 UNIT 4
4. Complete the dialogues with the words below. © TEAM elt publishing

Dialogue 1 Dialogue 2

connect available Hold on line extension call back

through keep in touch
Secretary : Star Company. May I help you?
John : Hello! This is John Taylor. I’m trying to
(1) ............................... with Mr. Adams,
but I can’t. Could you put me (2)
............................... to him, please?
Secretary : Let me try to (3) ...............................
you, Mr. Taylor. (4) ...............................
a minute, please! Oh, I’m sorry. He
is not (5) ............................... at the
moment. May I take a message?
John : Can you please tell him that John
Taylor called?
Secretary : Of course, sir. Goodbye!
contact engaged
John : Good morning! This is John Martin.
Secretary : Good morning, Mr. Martin. How can I help
you?
John : I’m trying to (6) ............................... Mrs. Smith,
but I can’t. Could you put me through to
(7) ............................... number 4312, please?
Secretary : Just a moment please. I’m afraid the (8)
............................... is busy at the moment.
John : Sorry, I can’t understand you.
Secretary : The line is (9) ............................... now. Can
you (10) ............................... later?
John : OK, madam. Thank you.