Maximo Application Suite (MAS) Level 2 Mobile - Assist

10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Started on Wednesday, October 4, 2023, 10:09 PM

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Completed on Back October 4,Next
Wednesday, 2023, 11:00 PM
Time taken 51 mins 29 secs
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Maximo Application Suite (MAS) Level 2 -
Mobile/Assist!
Question 1
Correct
Points out of 1.00
Which of the following is a key differentiator for Maximo Mobile

and allows the client to tailor the user interface to their liking?
AI-Based Assistance
Configuration 
Augmented Reality
Touchpoints
Question 2
Correct
Points out of 1.00
What is one of the leading causes of high technician turnover

rates?
Remote equipment monitoring
Increased number of experienced technicians available
Low expertise 
Increasing safety concerns
https://learn.ibm.com/mod/quiz/review.php?attempt=2629559&cmid=210498 1/13
Question 3
Correct
Points out of 1.00
Back Next
Which type of Maximo Application Suite user consumes 5

AppPoints and is needed to access Maximo Assist?
Limited concurrent user 
Self-service concurrent user
Base concurrent user
Premium concurrent user
Question 4
Correct
Points out of 1.00
Which of the following technician support processes are

considered part of the Common category?
Tools for a digital native workforce
Reliability centered maintenance
Leverage expertise and share knowledge across the

organization
Pen and paper world 
Question 5
Correct
Points out of 1.00
Back Next
Which of the following is NOT typically a buyer or purchase

influencer for Maximo Assist?
CXO Management
HR Personnel 
IT Administrators
Line of Business/Operations
Question 6
Correct
Points out of 1.00
Which of the following features of Maximo Mobile allows a

technician to connect with Watson or an expert for assessment
and action support?
Remote Assistance with AI 
Parts Identification
AI-powered queries
Remote equipment monitoring
Question 7
Correct
Points out of 1.00
Back Next
How does Maximo Assist enable remote collaboration with

expert technicians?
Augmented Reality 
Wearable senors
IoT devices
Conversational UI
Question 8
Correct
Points out of 1.00
IBM created the Maximo Mobile 'big blue' button to make it

easier for technicians to locate the next step in the workflow
process. What is another feature of the 'big blue' button that
should be mentioned to prospective clients?
The ability to change the button color
The ability to drag and drop the button
The ability to create a unique pathway 
The ability to remove the button
Question 9
Correct
Points out of 1.00
Back Next
For Maximo Mobile and/or Maximo Assist what is the typical

duration of a production proof of concept?
3 months
4-6 weeks
8-12 weeks 
2-3 days
Question 10
Correct
Points out of 1.00
IBM has observed that companies that have adopted the

Common technician support processes tend to experience
which of the following?
High operational savings
Low maintenance costs
High mean time to repair 
Low mean time to repair
Question 11
Correct
Points out of 1.00
Back Next
According to the client presentation, by what percentage was

the Australian Oil and Gas company able to reduce time spent
on research?
80%
75% 
25%
50%
Question 12
Correct
Points out of 1.00
Which of the following is NOT a competitor for Maximo Mobile?
EZMax Mobile
Interloc Mobile Informer
Field Service Lighting
Mobile Dimensions 
Question 13
Correct
Points out of 1.00
Back Next
A prospective client asks how Maximo Mobile is different from a

simple work order application. Which of the following
capabilities should you highlight?
Centralizing data from smart assets and AI assistance 
Decentralizing data and in-person assistance
Provides a mobile device and a work order program
Data locked in the plant and reactive safety monitoring
Question 14
Correct
Points out of 1.00
A prospective client has technicians that work remotely without

the ability to access the internet. Which feature of Maximo
Mobile should you emphasize and discuss with the client?
Data access is available online and offline 
Access to the configuration design tool
Parts identification access
Intelligent forms access
Question 15
Correct
Points out of 1.00
Back Next
A client has data from past repairs which includes suggestions

on how to best make those repairs. They are concerned their
technicians will not use a mobile application. What did IBM
create in Maximo Mobile to make the application more user
friendly?
Created access to Maximo Mobile programming code
Created the 'big blue' button to assist technicians with 
intelligent workflows
Created an executive briefing for proof of concept building
Created a paper-based workflow chart
Question 16
Correct
Points out of 1.00
Which of the following is NOT a benefit of implementing

Maximo Assist?
Decreased mean time to repair
Increased technician productivity
Decreased troubleshooting time
Increased training costs 
Question 17
Correct
Points out of 1.00
Back Next
Which of the following technician support processes are

considered part of the Contemporary category?
Data in disparate silos
Tools for a digital native workforce 
Pen and paper world
No standard repair process
Question 18
Correct
Points out of 1.00
A prospective client is looking to increase their productivity and

first-time fix rate. What is the typical increase in productivity
and first-time fix rate that you can cite for Maximo Assist
clients?
50-75% increase
70-85% increase
20-40% increase 
80-95% increase
Question 19
Correct
Points out of 1.00
Back Next
How can a client get access to download the Maximo Mobile

Application once they have licensed Maximo Application Suite?
Amazon App Store or Microsoft Store
Google Play Store or Amazon App Store
Apple App Store or Microsoft Store
Apple App Store or Google Play Store 
Question 20
Correct
Points out of 1.00
The client shares with you that it is difficult to keep track of and
efficiently dispatch technicians to various areas of a plant or
plants. By adopting a mobile-centric technology, which of the
following can be tracked with Maximo Mobile and Maximo
Assist that was not previously possible?
GPS location of a person or asset 
Work orders
Mean time to repair
Work orders progress
Question 21
Correct
Points out of 1.00
Back Next
A client asks how Maximo Mobile can help their technicians find
the information they need without having to search through
work orders. Which feature should you highlight?
Configuration
GPS Locators
IoT Sensors
Touchpoints 
Question 22
Correct
Points out of 1.00
Maximo Assist AI capabilities are a differentiator in the field

due to what two AI attributes?
Problem diagnosis and data collection
Natural language query and problem diagnosis 
Natural language query and manufacturing robotics
Data collection and process simulation
Question 23
Correct
Points out of 1.00
Back Next
Which case study showed peer collaboration and AI helped

reduce repair times by up to 50%?
Japanese Electronics Company 
European Mining Company
North American Automobile Manufacturer
Australian Oil and Gas Company
Question 24
Correct
Points out of 1.00
Which case study provides the background information for how

Maximo Assist helped junior technicians have the same wrench
time as experienced technicians on similar issues?
Japanese Electronics Company 
Australian Oil and Gas Company
Question 25
Correct
Points out of 1.00
Back Next
Which case study showcased $10 million worth of time

savings?
Australian Oil and Gas Company 
Japanese Electronics Company

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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review

Started on Wednesday, October 4, 2023, 10:09 PM

Points out of 1.00

Which of the following is a key differentiator for Maximo Mobile

Points out of 1.00

What is one of the leading causes of high technician turnover

Remote equipment monitoring

Increased number of experienced technicians available

Increasing safety concerns

Points out of 1.00

Which type of Maximo Application Suite user consumes 5

Limited concurrent user 

Self-service concurrent user

Base concurrent user

Premium concurrent user

Points out of 1.00

Which of the following technician support processes are

Tools for a digital native workforce

Reliability centered maintenance

Leverage expertise and share knowledge across the

Pen and paper world 

Points out of 1.00

Which of the following is NOT typically a buyer or purchase

Points out of 1.00

Which of the following features of Maximo Mobile allows a

Remote Assistance with AI 

Remote equipment monitoring

Points out of 1.00

How does Maximo Assist enable remote collaboration with

Points out of 1.00

IBM created the Maximo Mobile 'big blue' button to make it

The ability to change the button color

The ability to drag and drop the button

The ability to create a unique pathway 

The ability to remove the button

Points out of 1.00

For Maximo Mobile and/or Maximo Assist what is the typical

Points out of 1.00

IBM has observed that companies that have adopted the

High operational savings

Low maintenance costs

High mean time to repair 

Low mean time to repair

Points out of 1.00

According to the client presentation, by what percentage was

Points out of 1.00

Which of the following is NOT a competitor for Maximo Mobile?

Interloc Mobile Informer

Field Service Lighting

Points out of 1.00

A prospective client asks how Maximo Mobile is different from a

Centralizing data from smart assets and AI assistance 

Decentralizing data and in-person assistance

Provides a mobile device and a work order program

Data locked in the plant and reactive safety monitoring

Points out of 1.00

A prospective client has technicians that work remotely without

Data access is available online and offline 

Access to the configuration design tool

Parts identification access

Intelligent forms access

Points out of 1.00