CEL2105 - SCL WORKSHEET 8

Total points 19/20

DUE DATE: 14/05/2023

The respondent's email (207734@student.upm.edu.my) was recorded on submission of this

form.

Full Name: *

ABNER JUWENG ANAK NAPOLEAN

CEL2105 Group: *

24

Teacher's Name: *

Mdm Puspha

TYPES OF CONFLICTS
Choose True or False for the following statements.
1. Conflict may occur when there is a disagreement between two or *1/1
more people.

True

False

2. A discussion to reach a solution to a conflict is known as *1/1

negotiation.

True

False
 3. One of the best ways to resolve conflicts is by not entertaining them. * 1/1

True

False

4. The traditional view believes that conflict is a natural occurrence in *0/1

all groups.

True

False

Correct answer

False

Feedback

The traditional view believes that con2icts should be avoided.

5. Having different reward system in an organization may lead to *1/1

conflict.

True

False
6. Status consistency is one of the sources of conflict. * 1/1

True

False

7. Conflict over content and goals of the work is known as task conflict. * 1/1

True

False

8. Improved problem-solving skills is one of the positive results of *1/1

conflict.

True

False

9. Conflict is seen as destructive by the interactionist. * 1/1

True

False
 10. Having uncertainty about what is expected, or having a sense of *1/1
being inadequate to perform a task is an example of interpersonal
conflict.

True

False

TYPES OF NEGOTIATORS
Choose the best answers for the following questions.
1. A compromiser: * 1/1

prefers to maximize his own gain

seeks equality and minimize differences between negotiators’ outcomes

prefers to maximize the difference between his own pro\ts and those of the other
party

2. Winning the negotiation is the main goal and motivator for a/an *1/1
__________.

competitor

collaborator

compromiser

accommodator

3. A/An __________ enjoys finding creative solutions to mutually satisfy *1/1

both parties.

competitor

collaborator

compromiser

accommodator
4. A/An ______ works best in situations where a fast decision is of utmost *1/1
importance.

competitor

collaborator

compromiser

accommodator

5. A/An ______ is willing to place the opponent’s interests above his or *1/1
her own.

competitor

collaborator

compromiser

accommodator
 6. A/An __________ might have a tendency to turn simple situations into *1/1
more complicated ones by overthinking and exploring many alternatives.

competitor

collaborator

compromiser

accommodator

7. A/An _____is mainly concerned with building and preserving *1/1

relationships between parties.

competitor

collaborator

compromiser

accommodator

Identify the type of negotiator needed in the following situations:

8. There is nothing else you can possibly offer in the negotiation and *1/1
you may have to settle for less than you hoped for.

competitor

collaborator

compromiser

accommodator

9. Creative brainstorming is needed to come up with a solution to a *1/1

difficult problem.

competitor

collaborator

compromiser

accommodator

10. The subject matter of the negotiation is non-negotiable. * 1/1

competitor

collaborator

compromiser

accommodator
This form was created inside of Universiti Putra Malaysia.

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