T14.1 Quality Mangement System

PROVISION OF ENGINEERING, PROCUREMENT, CONSTRUCTION AND COMMISSIONING (EPCC) OFOIL
TRUNKLINE FROM WP-A TO GIFT FOR PETRONAS CARIGALI IRQA HOLDING B.V.
TENDER NO.: PCIHBV/2019/PD&T/2429
TECHNICAL PROPOSAL
T14.1 QUALITY MANAGEMENT SYSTEM
T14.1 Quality Management System Page 1 of 28

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Table of Content
T14.1.1 Preface...................................................................................................................................... 3
T14.1.2 Quality Management System (QMS) ...................................................................................... 4
T14.1.3 Management Responsibilities ................................................................................................ 8
T14.1.4 Planning ................................................................................................................................... 9
T14.1.5 Responsibility, Authority and Communication ................................................................... 10
T14.1.6 Resource management ........................................................................................................ 11
T14.1.7 Product Realization ............................................................................................................... 13
T14.1.8 Measurement, Analysis and Improvement ......................................................................... 19
T14.1.9 Attachments .......................................................................................................................... 24
Attachment 1: List of Procedures (parts) ............................................................................................. 25
Attachment 2: QA/QC Management Certificate .................................................................................... 28

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T14.1.1 Preface
T14.1.1.1 Introduction
The prime objective of this Quality Assurance and Quality Control (QA/QC) Plan provided by
CONTRACTOR is to demonstrate, that CONTRACTOR intends to completely satisfy the
requirements of the contract with regard to fitness for use, performance, safety and reliability of the
plant and the services of the project to be supplied to PCIHBV through the implementation of an
efficient quality management system (QMS), as described in this QA/QC Plan.
T14.1.1.2 Definition & Abbreviations
PROJECT/WORK: PROVISION OF ENGINEERING, PROCUREMENT, CONSTRUCTION AND
COMMISSIONING (EPCC) OF OIL TRUNKLINE FROM WP-A TO GIFT FOR
PETRONAS CARIGALI IRAQ HOLDING B.V. GARRAF OPERATION
PCIHBV: PETRONAS CARIGALI IRAQ HOLDING B.V.’s, GARRAF OPERATIONS
CONTRACTOR: Grand Energy Development ltd.
Quality: definitions and terms are specified in ISO 9001:2015, ISO-TS 29001 and ISO
9000:2015 'Quality management systems - Fundamentals and vocabulary.
QA/QC: Quality Assurance and Quality Control
HSE: Health, safety and environment
QMS: Quality management system
ITB: Invitation to bidding
NCR: Non-Conformity Report
NDT: Non-Destructive testing
T14.1.1.3 Reference
This quality assurance and quality control plan outlined herewith is based on the following
documents:
 ISO 9001-2000 Quality Management System
 PCIHBV ITB reference documents
 CONTRACTOR Enterprise Quality Manual
T14.1.1.4 Control of Quality Plan
 Quality Plan Description
The quality plan identifies the quality policy, quality objectives, project quality management
organization, duties and limits of authority, resource allocation, process control, quality
requirements, quality management system evaluation and sustained improvement of the quality
management system that will be implemented in the Project for the realization of the realization of
the WORK as described in the Contract. It is a guideline to CONTRACTOR and project office on
quality management activities, control of quality management process and achievement of quality
objective. In addition, it also demonstrates CONTRACTOR’s ability to continually deliver
products/services, which meet PCIHBV’s requirements and relevant regulatory requirements.
 Management of the Quality Plan
The quality plan will be prepared under the organization of project quality management department,
and reviewed by project manager. After the joint review by relevant departments, it will be
submitted to manager in charge (or his authorized) for approval and issuance for implementation.
The project document control department will make the distribution list to define the distribution
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scope of the quality plan, which shall be approved by the project manager. The quality plan will be
stamped with “CONTROLLED” “VALID” and then distributed to the internal project departments.
The distribution shall be numbered, recorded for filing.
 Validity Term of the Quality Plan
This project plan shall be executed from the issuance date and shall be valid until the handover
date of the project.
All the project departments shall seriously and strictly follow and implement the quality plan, and
the project quality management department will organize the surveillance and inspection over its
implementation.
The project quality management department is responsible for the interpretation of this plan.
T14.1.2 Quality Management System (QMS)

T14.1.2.1 General Requirement
CONTRACTOR Project Manager will establish quality management system and, thereafter, QA/QC
Department will develop project Quality Management System Procedure Manual and site QC Plan
according to ISO 9001:2000. All staff in the project shall implement project QA/QC Plan and QA/QC
procedure, and continually improve the effectiveness of the project quality management system.
CONTRACTOR will exercise control on Quality System processes as per the following procedure:
 To identify processes needed for the quality management system
 To determine the sequence and interaction of these processes
 To determine method and criteria needed to ensure that both operation and control of
these processes are effective.
 To ensure the availability of resources and information necessary to support the operation
and monitoring of these processes
 To monitor, measure and analyze these processes.
 To perform actions necessary to achieve planned results and continual improvement of
these processes.
T14.1.2.2 Document Control
 General
Administration Department shall be responsible for the control of quality system document; contract
document, approved engineering and other technical document, correspondence and the
document coming & out-going to & from the PCIHBV /CONTRACTOR and the third parties.
Administration Department shall also monitor and give a technical guideline to other departments
for their document control.
Each department shall appoint a person as document controller who is responsible for receiving,
dispatching, registering, numbering and filing documents of his/her own department.
Administration Department shall establish “Document and Data Control Procedure” for the project,
which shall specify a project document numbering System.
 Quality Management Documentation System (see Appendix-1)
The quality management system documents will consist of 3 levels:
 Level I, Project QA/QC Plan, Quality Policy and Objectives,
 Level II, Quality Management System (QMS) Procedures,
 Level III, Department Procedures
 Project Manager shall review and approve the project level I and II QMS documents.
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Level III may be approved by Project Manager or Deputy Project Manager in charge.

Distribution of QMS Documents

Project Manager shall decide distribution scope of QMS documents.

Document of Level I or Level II shall be distributed by Document Control Group in

Administration Department.
 Document of Level III may be distributed by the functional Department. A copy shall be
filed in Document Control Group of Administration Department.
 Control of Technical Document
Scope of the Technical Document Shall Be as Follows:
 Engineering documents such as drawings, design change order, specifications
 Standard and Code
 Pre-commissioning and commissioning plan;
 Operation Manual
Distribution of Construction Drawings:
All original copies of approved engineering and other technical documents shall be kept by
Administration Department and controlled copies distributed to all other concerned
departments/ parties for their information or action.
A distribution matrix shall be prepared by Document Controller Superintendent and approved
by Project Manager. All project drawings shall be distributed as per the matrix. The recipient of
document shall sign his / her name on a distribution log.
The document controller in each department and the subcontractor shall be responsible for
controlling the drawings received. After completion of the project, all project drawings shall be
returned to the Administration Department or destroyed. As-built drawing shall be submitted to
the PCIHBV /CONTRACTOR as per the project subcontract.
The Administration Department shall register, file and distribute project specification and
standards.
The technical documents prepared by each department or the third party shall be jointly
reviewed by related departments and distributed by Administration Department after approval
by Project Manager.
The As-built technical documents and data shall be controlled as “As-Built Drawing Procedure”
Correspondence:
A letter, when issuing from CONTRACTOR for an approval, certificate, consent,
determinations, notice and for request, shall be type-written, printed or electronically made
and signed by Project Manager or his authorized representative. The letter number shall be
assigned by Administration Department.
A transmittal is used to convey technical documents and drawings. All transmittal shall be
numbered and prepared by using approved transmittal coversheet. The transmittal number is
assigned by Administration Department. The Numbering system of letter and transmittal shall
be as per project Document and Data Control Procedure.
Each department shall keep their own “Register of Quality System Documentation”.
Document shall be distributed by use of “Documents Distribution Record”, if so required.
Changes to documents and data should be reviewed and approved by the same function/
authority that perform the original review and approval. The invalid and/or obsolete document
shall be promptly removed from all points of issue or use, or otherwise assured against
unintended use.
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CONTRACTOR shall establish “Document and Data Control” Procedure and relevant internal
regulations to control project documents.
 Control of Quality Document
The project document control department is the main department in charge of the quality
management system document.
The scope of quality system document includes the CONTROLLED quality system document
issued by CONTRACTOR, project quality plan, operation record of quality system, project quality
inspection document, project operation guidance manual (including management system and
management practice), sample of quality record, project contract document, procurement
document, written management documents and internal communication documents concerning
quality.
The project document control department is responsible for establishing “List of Controlled Quality
System Document” and “Issuance Record of Controlled Document”, and for recording the issuance
of the document.
 Document Management
To ensure the quality management system documents under controlled state, the project office
shall follow strictly Document Control Procedure which clearly specifies followings to be controlled.
 Any documents shall be approved before issuance to ensure the fullness and fit-for-
purpose of the documents.
 If necessary, the documents shall be reviewed and updated, and obtain re-approval.
 Identify the revision and current revision status of the document.
 Ensure valid revision of document is issued and used.
 Ensure the text of the document is clear and legible.
 Any external document shall be marked and its issuance shall be under control.
 To avoid the non-intended reference of obsolete document, any obsolete document shall
be appropriately marked if the document is to be retained. The types of document include
drawing, calculation sheet, data sheet and instruction manual, etc., and the format of
document includes hard copy and electronic copy.
T14.1.2.3 Control of Records
 General Requirement
The records required by the project management system include the quality system operation
record and project products record.
The project quality control department is responsible for controlling quality system management
record, organizing the final inspection and test records for construction process, filling, collecting,
collating, cataloguing and managing project record, which in detail includes control over quality
system document and data, construction process inspection and testing status, nonconformance
product control, control of surveillance and measurement devices, as well as filling, collecting,
collating and reporting of records for corrective and preventive measures.
The project engineering department is responsible for filling, collecting, collating and reporting the
records for project design control, project design nonconformance product control and technical
documents and data control.
The project procurement department is responsible for the management of project
materials/equipment procurement, identification of incoming materials/equipment, inspection and
testing status of incoming materials/equipment, and filling, collecting, collating, reporting and the
management of the records for incoming material/equipment certificates.
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The project construction technology department is responsible for filling, collecting, collating,
cataloguing, shelving and management of the records in the course of project execution, as well as
the filling, collecting, collating and reporting of the records for equipment operation and
maintenance.
The project document control department is responsible for filling, collecting, collating, and
cataloguing the records within the department.
 Control Scope of the Records
The quality management system record includes following: quality system supervision and
inspection record, internal quality system audit record, management examination and evaluation
report, contract review record, engineering supplier record, engineering examination and evaluation
record for critical items, material/equipment supplier record, documents and data control record,
material/equipment procurement and receiving inspection record, equipment running, repairing and
maintenance record, special process control record, product identification and mark transferring
record, nonconformance product control record, identification for inspection and testing status,
inspection, measurement and test equipment record, corrective and preventive measures record,
staff training and qualification test record, record for quality questionnaire, after-sale service record.
It also includes the quality management system records from engineering supplier, project
material/equipment supplier and project subcontractor.
Project products record includes all kinds of inspection and test record, quality certificate for project
product or raw material, engineering review and confirmation record, engineering requirement
clarification record, record for drawing review by multi-party, engineering revision, review &
approval, confirmation and tracing record, record for all kinds of work order, commissioning and
testing record, handover and acceptance certificate, etc. It also includes the project product records
from material/equipment supplier and project subcontractor.
T14.1.2.4 Record Management Responsibilities
Project quality control department is the major department responsible for the quality record. It will
supervise, inspect and control the implementation of the quality record.
Every record management department of the project office shall, as per its responsibility, establish
“record list” for usage by itself and collect, collate and take care of the records.
T14.1.2.5 Management of Records
The main activities of record control include: filling in of record, identification of record, shelving of
record, retrieval of record (including cataloguing, filing and lending), protection of record, “shelf life”
of record and disposal of record.
The medium format of the record includes written, hardcopy or soft copy. The records shall be kept
clear and identifiable, stipulating the control requirement in terms of identification, shelving,
protection, retrieval, “shelf life” and disposal of the records.
Every responsible department shall establish its own record list (general list). The quality record in
the quality system operation will be collected, collated and catalogued by each responsible
department and project office, who will report to higher level the associated records. The project
product record will be collected, collated as per classification and catalogued by each department
of the project office, and the project document control office is responsible for the management.
The record cataloguing method will be as per the Project Archive Management Practice. The
management of records related to final documentation and filing will be as per the contract and
CONTRACTOR’s regulation.
The management of other aspects of project records shall be as per Record Control Procedure.
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T14.1.3 Management Responsibilities

T14.1.3.1 Management commitment
Commitment from Project Manager:
 Following CONTRACTOR head office policy;
 Executing the project strictly as per Contract requirement;
 Focusing on project quality, developing and implementing project quality management
system, exercising effective control on various processes that impact project quality.
 Providing to PCIHBV the satisfactory project within the contract period.
For implementation of the commitment, Project Manager shall:
 Instruct all employees in the project to be fully aware of the requirements of PCIHBV’s
rules, regulations and laws.
 Establishing project quality objective. The status of implementation and fulfillment of
project objective shall be considered as the basis of evaluating the effectiveness of
project quality management system.
 Providing necessary resources for implementation, establishment and improvement of
quality management system.
 Analyzing the project quality at regular interval, evaluating the project quality system
suitability, effectiveness and adequacy.
T14.1.3.2 Customer (PCIHBV) focus
CONTRACTOR shall focus on the PCIHBV’s requirement during the project:
The project office holds fast to the important principle of quality management, i.e. to consider
customers as the focus for attention with the purpose to strengthen the satisfaction of PCIHBV, to
ensure the requirements of PCIHBV are met and to enhance progressively PCIHBV’s level of
contentment by the normal operation of the processes like differentiating and confirming the
requirements of PCIHBV, transformation for achievement, and measurement and analysis, etc.
Collecting, Distinguishing and Determining of the Requests and Expectation from Customers
The contract/control department is in charge of collecting, distinguishing and confirming the
requirements and expectation from customers, timely communicating with PCIHBV, holding
discussion with PCIHBV, paying visit and return visit.
The document control department will, via correspondences with PCIHBV and PCIHBV consultants,
collect, distinguish and determine the requirements and expectation in the course of construction
from PCIHBV and pass on the same to the contract department.
The construction technology department shall timely collect, distinguish and determine the
requirements and expectation in the course of construction from PCIHBV and pass on the same to
the contract department.
The quality control departments shall, as per the stipulation on Procedure for Supervising and
Measuring PCIHBV’s Level of Contentment, collect the information on satisfaction or dissatisfaction
from PCIHBV, then analyze, measure and assess the PCIHBV’s level of satisfaction in order to
determine much better the requirements and expectations from PCIHBV.
The associated departments shall make sure to convert PCIHBV’s requirements to project
documents and relevant stipulation, and meet such requirements by the operation of the quality
system and provision of products.
The analysis and measurement of the level in meeting PCIHBV’s requirements shall be as per
Procedure for Supervising and Measuring PCIHBV’s Level of Contentment.
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T14.1.4 Planning
T14.1.4.1 Contents of Quality Objective
To ensure the normal operation of the quality management system established as per ISO9001
standard, the effective control of project quality, the documents and data are full and complete, the
quality activities records are complete and reliable, and to ensure the quality system can be
continuously improved.
Any project undertaken by CONTRACTOR is reasonable design and advanced in technology.
T14.1.4.2 Planning Frequency of Quality Objective
The project quality objective shall be initiated by quality control department, approved by project
manager, and then submitted to CONTRACTOR manager in charge for approval and issuance for
implementation in the form of project office document. The project objective shall be assigned
annually based on the progress of project, and shall be examined and evaluated at least once a
year. Suggestion on improvement shall be raised as per examination and evaluation result, and the
quality objective for next year will be determined accordingly.
T14.1.4.3 Requirements for Establishing Quality Objective
The project quality object shall be maintained consistent with CONTRACTOR quality policy and
annual quality objective. The sub-objective of each project office department shall, together with the
main project objective, compose a network system, and shall be consistent between top level and
lower level, concerted between same levels, thus making up the objective management system of
the project.
T14.1.4.4 Breakdown and Fulfillment of Quality Objective
QA/QC Department shall develop Quality Management System (QMS) Procedure Manual. After
approval by Project Manager, this manual shall be carried out by all CONTRACTOR staff as a
guideline for implementation and improvement of the project QMS.
All functional departments shall establish their quality objectives and establish their department
procedures / work instructions to ensure the fulfillment of their objectives.
The integrity of the quality management system shall be maintained no matter whatever changes to
the quality management system.
T14.1.4.5 Planning of Quality Management System
The quality management system shall be planned in compliance with ISO 9001-2000,
CONTRACTOR quality system document, and PCIHBV’s requirements (contract clause) on the
product.
The project manager will organize the project management to plan the quality management system,
i.e. to plan the resource and process required for implementing quality policy and for establishing
quality objective, thus establishing the quality management system via written document and
improving continuously its effectiveness to meet the requirements of project quality objective.
Result of Quality Management System Planning
 The outcome of planning at the time of establishing quality management system is the
formation of project quality management system documents in which the process
(including subcontracting) resource required by the project management system is
determined, and the duties, limits of authority and their relations, as well as function
allocation of the quality management system are defined.
 The outcome of sustained quality improvement planning is the origination of requirements
for sustained improvement, and the decision making through internal quality audit and the
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organization of execution of such decision.
T14.1.5 Responsibility, Authority and Communication

T14.1.5.1 Responsibility and Authority
Project office sets up the project quality system based on ISO9001 quality management system.
Project manager is the top level management and first responsible person of the project. The
QA/QC manager is in charge of project quality management. The project office will be consists of
10 departments, such as engineering department, construction department, procurement
department, QA/QC department, commissioning department, project control department, document
control department, HSE department, security department, and logistic department, etc.
Project manager is the highest level management and first responsible person of the project quality
management work.
The Duties and Limits of Authority of the Responsible Quality Manager:
 To fulfill quality policy and quality target of the PCIHBV, and organize the establishment,
implementation and maintenance of project quality management system.
 To direct the quality management work of the project office, organize and maintain the
operation of the project quality management system, organize and coordinate the
implementation of project quality management system, review and approve project
quality management rules and reports, report timely to project manager the operation
status of the project quality management system and to put forward the proposal on
improvement.
 To enhance the quality awareness of staff and organize the training on quality
management to staff, organize the internal quality audit, curb and correct any quality
activities violating quality management system document.
 To be responsible for the external communication on the matters related to quality
management system.
Duties and Limits of Authority of Quality Department
 To organize and guide, under the leadership of project manager, the implementation of
ISO9001 standard and quality management system, coordinate, supervise and inspect
the establishment and implementation of project quality management system.
 To be responsible for organizing the preparation, revision, interpretation and
management of project quality management system.
 To be in charge of the annual execution and operation plan of quality management
system. The plan will be issued for execution after approval by project manager.
 To be responsible for the preparation of project quality plan which will be submitted to
management representative for issuance and execution after review and approval.
 To be responsible for the preparation of project inspection plan, and organizing the
execution of the plan after submitting to PCIHBV and approval by PCIHBV.
 To be responsible for controlling document and data of project quality management
system and operation record, as well as collecting, allocating, transmitting, filing and
reporting to senior management of quality information.
 To be responsible for the supervision and measurement of project construction process
and project product, as well as control, supervision and inspection of nonconformance
product, organizing the disposal of serious quality incident of EPC project. Responsible
for the quality improvement, and the management, supervision and inspection of
corrective and preventive measures.
 To be responsible for other works associated with quality process.

TECHNICAL PROPOSAL
Other departments’ responsibilities will demonstrate in CONTRACTOR project reference procedure.

QA/QC Department Organization Chart (see Appendix-2).
T14.1.5.2 Internal Communication
To ensure the effective operation of the quality management system, the project office will set up
following communication channels.
 Communication via documents, e.g. quality management document of the project office,
minutes for production management meeting, minutes for regular quality meeting, quality
information sheets, internal memos, internal audit report and relevant notices, etc.
 Communication via meeting, e.g. briefing meeting by project office leaders, production
management meeting, regular quality meeting, project quality analysis meeting, internal
audit meeting and other relevant meetings.
Timing and Content of Communication
 The project office will conduct weekly production management meeting to brief the
production status, evaluate the project quality status for current week, and make proposal
for improvement.
 The project office will conduct monthly quality meeting to inspect the quality work for the
current month, convey the status of measurement and surveillance, process performance
and effectiveness, propose measures for improving quality system operation, and
commend the advanced management department and individual.
 The project quality management department will, depending upon the concrete conditions,
periodically report to the leader in charge the status of quality management, and the
requirement and expectation from PCIHBV. In the end of each month, the information on
quality shall be submitted to CONTRACTOR Quality and HSE department.
 Working meeting by managers of project office will be conducted to pass periodically on
the operation status of the quality management system. Record shall be taken for such
meeting.
 An internal project quality audit will be conducted at appropriate time to inspect the
operation status of the quality system, and evaluate the process performance and the
effectiveness of the quality system. An audit report will be prepared and issued to each
department.
 The communications by project office shall be recorded in the form of minutes of meeting
and internal memo.
T14.1.6 Resource management

T14.1.6.1 Purpose
To ensure the achievement of project quality policy and objective, the project office guarantees to
provide the resources required for establishing, fulfilling and improving the quality management
system. The suitability, adequacy and effectiveness of the resources will be examined through
process review, and measures will be taken to correct any inadequate issues, thus achieving the
process of the project management system and continuously improving these processes.
To provide stably project products meeting the requirement of PCIHBV and applicable laws and
regulations, and to enhance the level of satisfaction by PCIHBV through sustained improvement.
T14.1.6.2 Scope of Resources
The scope of resources includes human resource, infrastructure (hardware and software), working
environment, and supportive service facilities.
T14.1.6.3 Human Resource
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 Human Resource Provision

 Human resource provision shall be under the charge of project administration department,
who will propose, as per the actual requirement of project, the setting up plan of project
office post and submit the plan to CONTRACTOR Human Resource Division for review
and approval.
 The administration department will define the conditions for each post, specifying the
requirement to the required personnel, in terms of education, work experience, age and
qualification, etc. The project manager and deputy project manager will be appointed by
CONTRACTOR president in accordance with relevant procedures, and other personnel
by project manager in accordance with relevant procedures.
 In case the current human resource is not sufficient for requirement, the project office will
raise the human resource request plan to CONTRACTOR Human Resource Division who
will provide personnel with required qualification and experience.
 Capability, Awareness and Training
The administration department will lay down Detailed Rules for Staff Check, specifying the
conditions for holding any project post. All the post personnel, except for project manager, will be
periodically checked. The main items to be checked include work performance, work attitude,
coordination and cooperation, discipline capability and assessment by leader or colleagues, etc.
The result of the checking will be reported to the human resource division for filing.
The administration department will develop annual training schedule based on work requirements
and qualification conditions for each post of the project, and will organize the execution of the
schedule. The execution and audit personnel relating to quality will receive the professional training
and operational skill training by level and by discipline, thus enhancing the quality awareness of
project staff.
Following personnel shall be trained, tested and checked/assessed, and will be on-board after
obtaining required qualification certificate: any personnel working on key work process and special
process which are pivotal to project (product) quality, any special craft which exposes man body to
potential safety risk, any personnel who must have disciplinary skill and any personnel must be
trained under the requirement of contract. The special professional personnel on this project
includes: NDE technician, electrical engineer, RT tester, welder, electrician and rigger.
The administration department will set up the Record for Staff Training and Record for the
Management and Training of Special Tradesman, taking the charge of organizing the periodic
training and checking on staff. The induction and training records and the results of test, check and
evaluation will be filed and maintained as per Record Control Procedure.
T14.1.6.4 Infrastructure
Construction Department and Administration Department are responsible for this process.
Construction department shall determine, review and evaluate infrastructure for the project
construction, as follows:
 Work space: plant area plotted by PCIHBV, right of way, pipe fabrication plant, etc.
 Construction equipment: crane, welding machine, bulldozer, side boom tractor,
measurement and test instruments, etc.
 Supporting services: site office and residential camp, maintenance and repair service, etc.
Construction Department shall present monthly construction equipment and manpower Reports
with analysis to see if construction equipment and manpower status can meet the requirement of
project progress targets or not.

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Administration Department shall be responsible to provide and maintain CONTRACTOR project

office with all necessary equipment, and transportation / telecommunication facilities, and
residential accommodation for CONTRACTOR staff, if required.
T14.1.6.5 Work Environment
Project work environment includes physical, social, psychological and environmental ones. A good
work environment can excite human’s potential capability.
HSE Department shall be responsible for the work environment.
CONTRACTOR Health, Safety Environment and Security (HSE & S) department shall develop
“Project HSE Operation plan” and “Project HSE Inspection Records and Formats” for the project.
Construction Department shall address detail health, safety and environment requirement in the
construction documents.
Construction climate environment includes temperature, humidity, wind speed, storm and lightning
at site where construction activity is being carried out.
In view of the weather conditions in Iraq, the project construction technology department will specify
in detail the climates under which construction cannot be proceeded with.
 Working overhead
Overhead working shall not be undertaken under the weather of lightning, thunder storm or when
the wind intensity is  level 6.
 Lifting operation
Lifting operation outdoor shall not be carried out when the wind speed is larger than 10.8m/s.
 Welding operation
Electric arc welding shall not be performed when wind speed is larger than 8m/s; and argon arc
welding shall not be performed under 2m/s wind speed.
T14.1.7 Product Realization

T14.1.7.1 Planning of Product Realization
Based on PCIHBV requirement, Project Manager with all functional departments’ assistance shall
establish a plan for the project realization, which shall determining project quality objectives and
requirements, project realization processes construction strategy, provision of resource required,
inspection and test activities and acceptance criteria, and records needed.
Project Control Department shall estimate total workload, and develop a general project progress
plan, general project cost plan, and project progress measurement plan.
QA/QC Department shall develop Site procedure, as shown in Appendix-1 list of procedure. Site
QC Plan shall define the project inspection and test requirements and cover all site construction
activities.
Construction department shall develop “Construction General Plan” with equipment and manpower
mobilization schedule, and construction procedures, which shall define special construction
processes.
Procurement department shall develop “Procurement Manual”, which shall define all procurement
process and products requirements, including vendor inspection procedure.
Contract department shall prepare “Contract Change and Claim Procedure” along with other
contract procedures to identify contractual, regulatory and statutory requirements for the contract.
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Administration Department shall develop “Document Control Procedure” and “Human Resource
Provision & Training Plan”.
HSE Department shall develop “Healthy Safety Environment and Security Manual” for this project.
All documents developed by project functional departments based on the project realization plan
shall be consistent with each other and constitutes QMS level III document action.
T14.1.7.2 PCIHBV Related Processes
 Determination of the PCIHBV’s requirement, CONTRACTOR shall review PCIHBV related
process in the following aspects:
 Requirement specified by PCIHBV, including the requirement for delivery and post-
delivery.
 Requirement not stated by PCIHBV but necessary for specified or intended use.
 Statutory and regulatory requirement related to the project.
 Any additional requirements necessitated by the project.
After project contract review, CONTRACTOR shall ensure that:
 CONTRACTOR has an ability to meet the defined contract requirements;
 Contract requirements differing from those previously expressed are resolved;
 Contract requirements are clearly known by all department staff within their scope of work.
Contract Department is responsible to assist Project Manager for project routine contract control. It
shall be in charge of collecting contract information including contract change and claim and
interface with insurance PCIHBV.
Contract Department shall carefully study related law, rules and statutory regulations, and review
contract change status and report to Project Manager.
Any PCIHBV’s requirement shall be through formal contractual document, and confirmed by
CONTRACTOR before acceptance.
 Process for contract change
Where project requirements are changed and approved by PCIHBV, CONTRACTOR shall ensure
that relevant documents are amended and that relevant personnel are notified accordingly.
No matter whether changes to the contract are initiated by PCIHBV or by CONTRACTOR, the
changes shall be made available to every relevant department to study. Only agreement between
CONTRACTOR to PCIHBV is made, than the “changes to the subcontract” can be documented
and distributed to relevant departments for action. If the Subcontract changes negatively affect the
project function, quality, cost and completion date, the Project Manager shall report to
CONTRACTOR Head Office for instruction.
 Communication with PCIHBV
The contract department is responsible for identifying the requirements associated with the product,
organizing the construction technology department, planning and control department and document
control department, etc to identify PCIHBV’s requirements based on the documents like bidding
document, contract protocol, change order and written agreement. The requirements include the
requirement made clear by PCIHBV, the implied requirement from PCIHBV, law and regulation
requirement, and additional requirements decided by CONTRACTOR.
All contract issues during those shall be carefully kept and copied to Contract Department for
information.
The contractual information includes but not limit to the following:

TECHNICAL PROPOSAL
 Project Status.
 Inquiries on subcontracts or PCIHBV’s instruction including amendments.
 Explanation to PCIHBV’s feedback, including their complaints.

T14.1.7.3 Purchasing
 Purchasing process
The purpose of control over the purchasing process is to ensure that the purchasing product,
including Sub-contract service, conforms to specified purchase requirement.
CONTRACTOR shall establish criteria for selection, evaluation and re-evaluation of suppliers. It
shall evaluate and select suppliers based on their ability to supply product or service in accordance
with the project requirement.
Procurement Department, Construction Department and Contract Department are respectively
responsible for the purchase process related to their own work.
Procurement Department and Contract Department shall develop “Procurement Manual” and “Sub-
Contract Control Procedure” respectively to define criteria of selection, evaluation and re-evaluation
of suppliers, based on the following aspects:
 Evaluation of supplier about qualification, capability, history, reputation, financial status.
 Product supplied quality status and experience of suppliers
 Supplier’s quality management system and its assurance ability.
 Degree of customer ‘s satisfaction
 Service and support ability after delivery by supplier.
After evaluation Procurement Department and Contract Department shall establish a list for pre-
qualified suppliers
Contract Department shall prepare regulatory and statutory terms and conditions of purchasing
document according to the PCIHBV’s requirements.
All evaluation records shall be maintained.
 Purchasing information
Procurement Department shall define technical and commercial requirements in a purchase order
of material quantity, price, quality, acceptance, and delivery.
The adequacy of purchase order shall be confirmed and approved by Project Manager and
PCIHBV, if so required, prior to communication to supplier.
 Verification of purchased product
QC team in Procurement Department shall be responsible for quality control in all processes of
material being purchased. They shall develop product inspection and test plan/ procedure, which
shall be approved by PCIHBV, and conduct verification to the material produced by vendor.
Procurement Department QC team shall review procurement documents related to quality control
and ensure they are suitable, adequate and effective.
Procurement Department QC team shall also perform inspection for delivered material and
equipment to ensure they are in conformance with purchase order.
For the important material, QC team shall prepare inspection plan. After approved by PCIHBV, QC
team shall perform inspection at the supplier’s premises for verification.
All material and service verification records shall be maintained.

TECHNICAL PROPOSAL
T14.1.7.4 Production and Service Provision

 Control of production and services provision
Control Department shall prepare an overall progress schedule according to the requirement of the
Subcontract and characteristics. It shall prepare a “Project Progress Controlling and Monitoring
Procedures”. These documents shall be based on level-3 schedule, which shall be developed by
site engineers and verified by Construction Department.
Construction Department shall identify the project characteristics, establish a construction strategy
and methodology in accordance with construction drawings, progress schedule and project contract.
Based on workload, work schedule and work characteristics, Construction Department shall
develop a construction equipment /manpower mobilization plan as per the construction target.
Construction Department shall also provide sufficient monitoring and measuring devices with
enough precision and accuracy to ensure construction activity is carried out as per project
specification, standards and codes.
QA/QC department shall check the calibration status of monitoring and measuring devices for their
precision accuracy and validity.
Construction Department and QA/QC department shall maintain the “Construction/ QC inspection
and test records”. One process cannot be passed to the next process until the required inspection
and tests have been completed and verified as per site QC plan and procedure, or otherwise
approved by Project Manager or his representative, and agreed by PCIHBV.
The project cannot be delivered until final inspection and test have been done, and associated data
and documentation are handed over and approved by PCIHBV.
If a non-conforming product is found, it shall be carefully reviewed and estimated by concerned
departments, then a further action authorized by Project Manager or his representatives and
agreed by PMC/PCIHBV shall be taken in accordance with approved procedure.
 Validation of special process
If the resulting output of a production process cannot be verified by subsequent monitoring or
measurement, or their deficiencies become apparent only after the product is in use, then this
process, called as a special process, shall be validated before implementation.
The following processes can be considered in the Project as special process: for example:
underground facilities, equipment field welding and pressure vessel, etc.
Construction Department shall identify construction special processes; prepare construction
procedure, or work instruction for these special processes. These documents shall be reviewed by
related department, tested for its validation, and then submitted to PMC/PCIHBV for approval.
Construction Department shall check and inspect all materials and equipment provided for the
special process for their conformity with relevant quality requirements and qualified personnel who
will be engaged in the special process, for example, welders, NDE personnel etc.
QA/QC Department shall develop site quality control plan and conduct inspection and surveillance
for these processes.
If there are some changes to important material /product parameter, the process shall be
revalidated.
 Definition and traceability

TECHNICAL PROPOSAL
In order to preclude from confusion or misuse during the project realization and achieve the
purpose of status traceability of material or construction stage, a suitable means shall be taken to
identify their status and a unique identification system for traceability shall be established.
Warehouse keeper shall maintain the vendor’s original identification mark with warehouse material
system number, if so required, on purchased material and equipment for his material control. The
record of material identification shall be registered.
Construction personnel shall check the identification number before withdrawing material from
warehouse for confirmation.
Construction Department may give a further Construction ID mark to identify their products during
construction activity as per Construction Procedure.
QA/QC personnel shall be responsible for marking inspection and test status on project product,
e.g. hold, acceptance, reject, valid, invalid etc.
Before a material is separated or covered, Procurement Department or Construction Department
shall transfer the identification mark, if so required, to ensure a truly material traceability is kept. QC
inspector shall monitor ID mark transfer.
 Customer (PCIHBV) property
The project procurement department will be responsible for the management of PCIHBV supplied
project equipment and piping material, and document control department for the management of
drawing provided by PCIHBV.
Upon the arrival of PCIHBV supplied material/equipment, receiving inspection shall be carried out
as per inspection process, and the record for such inspection shall be taken. Unacceptable
material/equipment will be segregated, marked, recorded and stored at designated place. The
procurement department will gather the record for any shortage, damage and inadequacy of the
material/equipment, and inform the PCIHBV in writing and discuss with PCIHBV for solution.
The storage, custody and maintenance of PCIHBV supplied equipment will be as PCIHBV’s
requirements:
All equipment and material shall be carefully handled and stored at SITE, either inside
covered stores or inside fenced material yard, depending upon the type of equipment or material.
Handling, preservation and storage of equipment and material shall be carried out in
conformance with Vendor’s instructions, in addition to PCIHBV requirements and specifications.
Fragile equipment, Instrumentation and electronic items etc. which are sensitive to weather
conditions, if required, shall be stored in an air conditioned enclosed storage.
Liquids such as chemicals, lubricants etc. if any shall be stored on hard standings with shed and
proper facility for spillage and drainage control.
 Preservation of product
Warehouse will be set up at the construction site to effect the warehouse storage management of
material/equipment required. Scientific management will be implemented at the warehouse area.
The warehouse areas shall be tidy and clean; roads in the area shall be passable;
material/equipment shall be stored orderly; identifications are complete and fire-fighting facilities
are in good conditions.
The procurement department will, based on the nature of the material/equipment and stipulation on
material/equipment storage, take precautionary measures against the material/equipment from
firing, moisture, explosion, rust, damage and contamination. Mixed storage of equipment of
different material and specification shall be strictly prohibited. Welding consumables shall be stored
separately, maintaining drafty and dry storage conditions. The paint and flammable chemical
TECHNICAL PROPOSAL
material shall be stored at drafty and dry conditions and shall be kept away from fire source.
Cement shall not be stockpiled in the open air and measures shall be taken against water, moisture.
Cement beyond expiry date shall not be used. Motors and instrument device shall be stored in
room, putting in order.
For the material/equipment stored outdoor, proper support and cover shall be provided, and shall
be put in order and marked clearly with clear identification. During the storage of valve, non-
standard vessel, non-standard equipment, pumps and motors, the inlet and outlet flanges shall be
covered to prevent the damage to the flange faces or ingression of foreign materials. Thermal
insulation material, fire proof material and cable terminator shall be sealed and covered to prevent
exposing to rain, water ingression and getting most. The material/equipment in stock shall be
handled with care. Large and heavy equipment and valve shall be lifted using crane, chain block,
fork truck and trailer, taking care not to damage and scratch to the equipment.
 Protection during Construction Process
Fabricated items shall be identified and stored as per classification. The fabricated piping spool
shall be internally inspected to ensure free of foreign material. The ends shall be sealed with screw
plug, blind plate or plastic sheet. Being installed instrument and electrical equipment shall be
protected carefully. Any stamping on the equipment or hanging of object is not allowed to
equipment/part which is liable to damage and deformation. The electrical and instrument boxes and
panels after installation shall be locked timely, on which no walking and operating is allowed. Care
shall be taken to protect the identifications during sand blasting and painting and to protect the
painted structural surface from any scratches and damage to the painting.
Strict protective measures shall be taken on every kind of pipe and equipment during transportation
and lifting. Care shall be taken to protect the identification area from damage, and to protect the
pipes or equipment from scratching, deforming and bumping. Reinforcing measure shall be taken if
necessary.
In case damage is found to material/equipment and project product during storage, the warehouse
supervisor, construction personnel or construction subcontractor shall inform timely the responsible
department. The material/equipment and project product will be disposed of as per stipulation after
double checking and confirming by project quality department.
T14.1.7.5 Surveillance and Measurement Device Control
The project quality department will initiate the setting up plan for surveillance and measurement
device. The plan will be reviewed and approved by project manager for device balancing or
procuring by construction and procurement departments. The accuracy and precision of the device
shall meet the project metering requirements and shall be suitable for using under the climate at
project working site. The surveillance and measurement device used by project subcontractor will
be provided as per the project requirement by the subcontractor itself.
The surveillance and measurement device used by project office and by project subcontractor shall,
prior to usage, be tested and calibrated in accordance with the requirement of international or state
measurement standards, and shall be calibrated at the frequency specified. In case of non-
availability of above standards, calibration method shall be prepared, and the calibration record
shall be made. Only those devices passing the test and calibration shall be used. The quality
department will specify the test and calibration frequency, and carry out the control and
management of the surveillance and measurement device required by the project. The surveillance
and measurement device list and calibration record shall be established to ensure the device usage
before the expiry of calibration.
In the course of use of the calibrated surveillance and measurement device, timely adjust and
manage the device as per the inspection standard from superior level or as per document self-
TECHNICAL PROPOSAL
prepared, and make re-adjustment if deemed necessary, to prevent accuracy loss. Effective
measures shall be taken during handling, service and storage of the device to avoid any damage
and accuracy loss. Meanwhile, the device in using shall be calibrated to avoid possible accuracy
loss.
During the routine management of the device, it shall be identified to show its calibration status.
When the device is found of deviation to the calibration status, and not meeting requirements, then
the validity of the previous measurement shall be evaluated and recorded, and appropriate
measures shall be taken to the device and any products impacted by such device. At the same time,
the calibration and verification result record shall be taken
Prior to commencement of construction, each subcontractor shall submit its surveillance and
measurement device list to project quality department for review. The quality department will carry
out once every quarter supervisory inspection on the procurement of new device, usage and
calibration of existing devices, and record such inspections.
The control and execution of surveillance and measurement device shall be as per Control
Procedure for Surveillance and Measurement Device.
T14.1.8 Measurement, Analysis and Improvement

T14.1.8.1Surveillance and Measurement
The project will verify the compliance of the project product through the means like surveillance and
measurement over customer’s contentment, internal audit and over process and product, as well as
nonconformance product control and application of data analysis of statistics technique.
 Customer’s Contentment
The surveillance over PCIHBV’s contentment is under contract department’s charge, who performs
once every quarter survey on PCIHBV’s degree of quality satisfaction, which includes the status of
meeting the requirements in construction progress, project quality and service. By conducting the
monitoring on PCIHBV’s level of contentment, obtaining in time the information on PCIHBV’s level
of satisfaction can be assured, analyzed and evaluated for continuous improvement, thus achieving
the target of continuously satisfying PCIHBV.
The information and data for above survey will be collected via “project questionnaire” or minutes of
meeting. The information collected from the survey will be input, analyzed, evaluated and
documented, to achieve the target of sustained improved specified on the project quality system.
 Internal Audit
At the construction phase of the project, internal audit program shall be prepared. The project will
arrange one time of internal quality audit in accordance with the actual status of the project. The
scope of the audit covers all the processes and departments involved in the project quality
management system.
The project quality department is responsible for making the internal audit plan, preparing the
internal audit schedule, and organizing the accomplishment and implementation of the plan. The
internal quality audit shall be as per CONTRACTOR Internal Audit Control Procedure.
 Supervising and Measuring of Process
The project quality department is in charge of controlling process surveillance and measurement,
preparing the Process Supervising and Measuring Plan. Every project subcontractor and functional
department is responsible for preparing its own quality system operation plan, supervising and
measuring the process involved. The supervising and measuring methods shall be identified in the
quality operation plan, including content of monitoring and measuring, applicable information and
TECHNICAL PROPOSAL
data, as well as their collection method and process monitoring and measuring method.
Every project subcontractor and functional department shall implement the process monitoring and
measuring involved as per its own quality system operation plan, and the project quality department
will organize the supervisory check on the above once every quarter, formulating the supervisory
check record.
The project quality department shall analyze the information and data collected, and in case
nonconformance is found through surveillance, measurement and analysis, take timely corrective
measures to ensure the project product meeting the specified requirements, enhancing the level of
satisfaction by customer.
The process supervising and measuring shall be as per Control Process for Process and Product
Supervising and Measuring.
 Product Supervising and Measuring
The project quality department is responsible for preparing Incoming Material/Equipment Inspection
Plan, conducting the inspection to all incoming material/equipment after the approval of the plan by
project manager.
The project procurement department is responsible for supervising and measuring the control over
the incoming material/equipment, organizing the inspection of the material/equipment. The
warehouse keeper from the procurement department will carry out the visual inspection of the
material/equipment, inspections of material, specifications, document supplied, spare parts,
package, quantity, dimension and weight, then formulate inspection record. If the above inspections
meet requirements, inform the project quality department for double check, and the project quality
department will, as per the Incoming Material/Equipment Inspection Plan, inform PCIHBV for
inspection. If accepted by PCIHBV, the warehouse will complete the formality for stocking, hence
formulating the Material/Equipment Receiving Inspection Record for filing.
In case of emergent releasing of material/equipment due to the urgent needs of the project, the
construction subcontractor will submit the application which will be reviewed by procurement
department and approved by project manager, and filed by project quality department. Such
material/equipment shall be identified by procurement as per stipulation, and record for such
releasing shall be taken. The emergent releasing is applicable to recoverable material/equipment
only.
The project quality department shall be responsible for the supervising and measuring control over
process and final product, organizing the preparation of the supervising and measuring procedures
like Quality Inspection Plan and Quality Inspection Process, which specify the hold point, witness
point, surveillance point and review point of the construction process, and list detailed requirements
for the inspection of special process.
The project quality department will, as per the stipulation on Quality Inspection Plan, organize the
process quality inspection. The subcontractor will conduct self-check and cross check on the
process quality. If accepted, inform project discipline engineer for inspection, and then request
PCIHBV’s supervisor for inspection, if necessary, formulating the inspection report signed by the
supervisor before proceeding with next process. Special supervision shall be conducted to critical
process, exercising 100% inspection.
After inspection and acceptance of underground facilities, hydro-test and air pressure test,
tightness test, motor test, and system pre-commissioning inspection, PCIHBV or supervisor shall
be requested for inspection and confirmation as per specified procedure, after which the inspection
record shall be signed off.
Upon completion of the project, the construction subcontractor shall apply for completion certificate.
TECHNICAL PROPOSAL
The project construction department will organize the completion inspection first, then after
acceptance of the inspection, write to PCIHBV or supervisor for applying mechanical completion
certificate. Upon the completion of joint inspection and acceptance by project office and PCIHBV or
supervisor, the mechanical completion certificate will be signed, and at the same time punch list
shall be issued to construction subcontractor for clearing item by item.
Exceptional release will be applied by construction subcontractor, approved by technical deputy
general manager, and then reported to project quality department for recording. Such
material/equipment shall be identified. The project quality department shall conduct timely the
tracing inspection, and recover back the material/equipment immediately in case non-conformance
is found.
The unacceptable process shall be handled as per the stipulation on non-conformance product,
and re-submission of request for inspection after correction is done as per specified inspection
procedure.
Inspection, measurement and test device shall be calibrated and managed as per Control
Procedure for Surveillance and Measurement Device.
The project procurement department and construction subcontractor shall report monthly the
surveillance and measurement information to project quality department. Other works for project
product surveillance and measurement shall be carried out as per Control Procedure for Process
and Product Surveillance and Measurement.
T14.1.8.2 Control of Non-conformance Product
The project procurement department is responsible for the management of non-conforming
incoming material/equipment. It carries out the supervisory inspection to the non-conforming
incoming products by establishing “non-conforming incoming products record”. The project quality
department is responsible for the management of non-conforming project products. It carries out
the supervisory inspection to the non-conformance product by establishing “non-conforming
products record”.
The nonconforming incoming material/equipment inspection shall be conducted at the time of
material receiving. The procurement department shall be noticed through “non-conforming product
notification” of any non-conforming product found by quality department. The procurement
department will identify and store separately the product as per CONTRACTOR related control
procedure. The scheme to dispose of the non-conforming incoming products includes: rejection,
replacement, scrapping and claim.
The project discipline engineer shall record the non-conforming construction product in relevant
inspection record, and inform the construction subcontractor of such nonconformance through
“non-conformance product notification”. The quality inspector of the subcontractor shall analyze the
reason for the nonconformance, propose corrective measures and fill in the “non-conformance
product notification”. The correction will be carried out after approving the proposal by project
discipline engineer.
The seriousness of the non-conforming construction product is classified as three levels: slight,
normal and serous. The non-conforming product shall be re-inspected and re-tested after
modification as per requirement. Based on the actual seriousness of the non-conforming product, it
will be handled via reworking, using on less critical location/structure after repairing, requesting for
waiver, or scrapping, etc.
The detailed control and management of non-conforming project product and non-conforming
incoming material/equipment shall be as per CONTRACTOR enterprise Non-conforming Product
control procedure.
TECHNICAL PROPOSAL
T14.1.8.3 Data Analysis

The project quality department shall be responsible for the management of data analysis, for the
collection, allotment and statistical analysis of the data, and other departments be in charge of data
collection and analysis themselves.
The project office will collect as per stipulation following data: PCIHBV survey and level of
contentment (any opinion or complaint); meeting of contract requirement and relevant law and
regulation requirement by project product; the completion status of construction progress and
scheduled progress; data associated with the capability for quality management system operation;
information on process supervising and measuring; process supervising and measuring data;
internal quality audit data; analysis on the first time inspection acceptance rate of project product;
data on quality index accomplishment; data analysis for non-conforming product and activity
requirement for project product handover and after handover.
The chance to continuously improve the effectiveness of quality management system will be sought
for by analyzing the data, including:
The current status and trend of customer’s level of contentment, analyzing the major issues of
customer’s dissatisfaction and complaint and in which process such issue exists, thus focusing on
the improvement on the process;
The compliance of quality management system, analyzing in which major processes the issue
exists, thus focusing on the improvement on the processes;
The current status and trend of changes of the project product features, analyzing whether potential
issue exits, thus make the decision on whether to take preventive measures;
The associated information on supplier’s product, process and system, analyzing such information
to make the decision on whether it is required to enhance further control, and take corrective and
preventive measures;
The project quality department will classify and analyze the data collected and reported as per
relevant statistical technique and method, evaluate the operation status of associated process,
formulate report and submit to project manager or technical deputy general manager.
The data analysis will be carried out as per Data Analysis Control Procedure.
T14.1.8.4 Improvement
 Sustained Improvement
The project quality department will choose the improvement opportunity by utilizing quality policy,
quality objective, audit (internal and external) result, data analysis, corrective and preventive
measures, thus continuously improve the effectiveness of project quality management system.
The quality management system will be evaluated through supervising and measuring the process
and product of the quality management system, supervising customer’s level of contentment,
internal audit, non-conforming product control and data analysis, thus finding out problems,
finalizing the corrective measures (including corrective and preventive measures), implementing
sustained improvement activities, making perfect continuously the project quality management
system and enhancing the PCIHBV’s level of contentment.
The project office will seek the opportunity and direction for improvement by fulfilling and evaluating
the quality policy and quality objective; seek the opportunity and direction for improvement by
supervising the process and product of quality management system and customer’s contentment,
internal and external audit, non-conforming product control as well as data analysis; and achieve
and assure the effective sustained improvement by establishing and taking corrective and
preventive measures.
TECHNICAL PROPOSAL
 Corrective Measures
Corrective measures to the following shall be taken: Non-conformance occurred during quality
system operation, serious non-conformance happening during construction; normal but repeated
non-conformance; slight but continuously happening non-conformance; PCIHBV’s complaint or
dissatisfaction.
The corrective measures for the non-conformance in quality system operation shall be prepared by
project quality department together with the department in which such non-conformance happens.
The corrective measures shall be approved by the deputy general manager in charge of quality
work, and implemented by the non-conformance sourcing department. The quality department will
be responsible for the verification work of such correction.
The corrective measures for non-conformance in material procurement shall be prepared and
implemented by procurement department, and the corrective measures shall be approved by
procurement manager. The quality department will be responsible for the verification of such
correction.
The quality department will organize the construction subcontractor to analyze the reason for the
non-conformance which happens continuously during construction, and prepare the corrective
measures which shall be approved for fulfillment by the man responsible for technique. The project
quality department will trace and verify such correction.
The quality department will organize discipline engineers to analyze the reason for the serious non-
conformance happening during construction, and prepare the corrective measures which shall be
approved by project manager. Such correction shall be traced by project quality department and
verified by project manager or technical deputy general manager.
When non-conformance happens, the project quality department shall notify, via non-conformance
notification, the party from which the non-conformance generates, who will organize the correction
of such nonconformance, formulating the “corrective measure record”.
 Preventive Measures
The project office will analyze the information on quality; find out any problems to define the
measures for implementation, thus eliminating the possibility for potential non-conformance,
preventing the occurrence of non-conformance.
The project office will conduct monthly meeting to analyze the operation status of project quality
system, the status of project product quality and make the decision on taking corrective and
preventive measures.
The project quality department will inform, through “non-conformance notification”, the
department/subcontractor of the potential non-conformance, who will organize as per requirement
the analysis on the reasons for such non-conformance, and establish preventive measures. The
measures will be carried out after approval by technical deputy general manager, and the project
quality department will verify the fulfillment of the measures, and take “preventive measure record”
after verification. Such record shall be kept by quality department for filing purpose.
In the course of establishing the measures to be taken, following requirements and responsibilities
shall be made clear:
 To define the potential nonconformance and analyze its causes;
 To evaluate the feasibility of the measures preventing the occurrence of the non-
conformance.;
 To define and carry out the measures necessary;
 To record the result after taking the measures;

TECHNICAL PROPOSAL
 To evaluate the effect after fulfilling the measures;

The project quality department will set up “management record for preventive measures”, collect
monthly the “corrective/preventive measures record”, thus formulating the “corrective/preventive
measures monthly report” for submission to CONTRACTOR Quality and HSE Department.
The management on other aspects of corrective and preventive measures will be as per
CONTRACTOR reference procedure Corrective and Preventive Action Control Procedure.
T14.1.9 Attachments
Attachment 1: List of Procedures (parts)
Attachment 2: QA/QC Management Certificate

TECHNICAL PROPOSAL
Attachment 1: List of Procedures (parts)
NO. DOCUMENT NO. TITLE/DESCRIPTION
CONTRACTOR-QA-
1 01 QUALITY PLAN
CONTRACTOR-QA-
2 02 GENERAL PROVISION OF INSPECTION AND TEST PLAN
CONTRACTOR-QA-
3 03 DOCUMENT AND DATA CONTROL
CONTRACTOR-QC-
4 01 CIVIL INSPECTION AND TEST PLAN
CONTRACTOR -QC-
5 02 PIPING QUALITY CONTROL PLAN
CONTRACTOR -QC-
6 03 STEEL STRUCTURE QUALITY CONTROL PLAN
CONTRACTOR -QC-
7 04 STATIC EQUIPMENT INSPECTION AND TEST PLAN
CONTRACTOR -QC-
8 05 ROTAING EQUIPMENT INSPECTION AND TEST PLAN
CONTRACTOR -QC-
9 06 ELECTRICAL QUALITY CONTROL PLAN
CONTRACTOR -QC-
10 07 INSPECTION AND TEST PLAN OF INSTRUMENT
CONTRACTOR -QC-
11 08 INSPECTION AND TEST PLAN FOR BLASTING AND PAINTING
CONTRACTOR -QC-
12 09 INSULATION INSPECTION AND TEST PLAN
CONTRACTOR -
13 WLD-01 WELDING CONSUMABLE CONTROL
CONTRACTOR -
14 WLD-02 WELDING PROCEDURE AND QUALITY CONTROL
15 CONTRACTOR - QUALIFICATION OF WELDER AND WELDING OPERATOR

TECHNICAL PROPOSAL
WLD-03
CONTRACTOR-
16 WLD-04 WELD EXAMINATION PROCEDURE
CONTRACTOR-
17 WLD-05 WELD REPAIR PROCEDURE
CONTRACTOR-
18 WLD-07 PIPING WELDING PROCEDURE
CONTRACTOR-
19 WLD-09 HOT TAPPING PROCEDURE
CONTRACTOR-PP-
PROCUREMENT MANUAL
20 01
CONTRACTOR-PP-
21 02 PURCHASING
CONTRACTOR-PP-
22 03 EXPEDITING
CONTRACTOR-PP-
23 04 INSPECTION
CONTRACTOR-PP-
24 05 TRAFFIC
CONTRACTOR-PP-
25 06 MATERIAL CONTROL
CONTRACTOR-
26 CTRU-01 PROGRESS MEASUREMENT PROCEDURE-ENGINEERING
CONTRACTOR-
27 CTRU-02 PROGRESS MEASUREMENT PROCEDURE-PROCUREMENT
CONTRACTOR-
28 CTRU-03 PROGRESS MEASUREMENT PROCEDURE-CONSTRUCTION
CONTRACTOR-
29 CTRU-04 WORK BREAKDOWN STRUCTURE
CONTRACTOR-
30 CTRU-05 COMMISSIONING PROCEDURE
CONTRACTOR-
31 CTRU-06 OPERATING AND MAINTANCE MANUAL
CONTRACTOR-
32 CTRU-07 COMMISSIONING PROCEDURE
TECHNICAL PROPOSAL
CONTRACTOR-
33 CTRU-08 OPERATING AND MAINTENANCE MANUAL

TECHNICAL PROPOSAL
Attachment 2: QA/QC Management Certificate

T14.1 Quality Mangement System

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PROVISION OF ENGINEERING, PROCUREMENT, CONSTRUCTION AND COMMISSIONING (EPCC) OFOIL

T14.1 QUALITY MANAGEMENT SYSTEM

T14.1 Quality Management System Page 1 of 28

T14.1.2 Quality Management System (QMS) ...................................................................................... 4

T14.1.3 Management Responsibilities ................................................................................................ 8

T14.1.4 Planning ................................................................................................................................... 9

T14.1.5 Responsibility, Authority and Communication ................................................................... 10

T14.1.6 Resource management ........................................................................................................ 11

T14.1.7 Product Realization ............................................................................................................... 13

T14.1.8 Measurement, Analysis and Improvement ......................................................................... 19

T14.1.9 Attachments .......................................................................................................................... 24

Attachment 1: List of Procedures (parts) ............................................................................................. 25

Attachment 2: QA/QC Management Certificate .................................................................................... 28

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T14.1.2 Quality Management System (QMS)

T14.1.3 Management Responsibilities

organization of execution of such decision.

T14.1.5 Responsibility, Authority and Communication

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Other departments’ responsibilities will demonstrate in CONTRACTOR project reference procedure.

T14.1.6 Resource management

 Human Resource Provision

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Administration Department shall be responsible to provide and maintain CONTRACTOR project

T14.1.7 Product Realization

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T14.1.7.4 Production and Service Provision

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T14.1.8 Measurement, Analysis and Improvement

T14.1.8.3 Data Analysis

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 To evaluate the effect after fulfilling the measures;

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Attachment 1: List of Procedures (parts)

NO. DOCUMENT NO. TITLE/DESCRIPTION

15 CONTRACTOR - QUALIFICATION OF WELDER AND WELDING OPERATOR

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Attachment 2: QA/QC Management Certificate

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