Professional Documents
Culture Documents
political risk Risk associated with political changes that context The background against which interaction takes
may negatively impact domestic and foreign firms. place.
legal system The rules of the game on how a country’s low-context culture A culture in which communication
laws are enacted and enforced. is usually taken at face value without much reliance on
civil law A legal tradition that uses comprehensive unspoken conditions or assumptions.
statutes and codes as a primary means to form legal high-context culture A culture in which communication
judgments. relies heavily on the underlying unspoken conditions or
common law A legal tradition that is shaped by assumptions, which are as important as the words used.
precedents from previous judicial decisions. cluster A group of countries that have similar cultures.
theocratic law A legal system based on religious civilization The highest cultural grouping of people and
teachings. the broadest level of cultural identity people have.
property right Legal right to use an economic property power distance The extent to which less powerful
(resource) and to derive income and benefits from it. members within a culture expect and accept that power
intellectual property (IP) Intangible property that is distributed unequally
results from intellectual activity (such as the content of individualism The idea that the identity of an individual
books, videos, and websites) is fundamentally his or her own.
intellectual property right (IPR) Legal right associated collectivism The idea that an individual’s identity is
with the ownership of intellectual property. fundamentally tied to the identity of his or her collective
patent Exclusive legal right of inventors to derive group.
income from their inventions through activities such as masculinity A relatively strong form of societal-level sex-
manufacturing, licensing, or selling. role differentiation whereby men tend to have
copyright Exclusive legal right of authors and publishers occupations that reward assertiveness and women tend
to publish and disseminate their work. to work in caring professions.
trademark Exclusive legal right of firms to use specific femininity A relatively weak form of societal-level sex-
names, brands, and designs to differentiate their role differentiation whereby more women occupy
products from others. positions that reward assertiveness and more men work
piracy The unauthorized use of intellectual property in caring professions.
rights. uncertainty avoidance The extent to which members of
economic system The rules of the game on how a a culture accept or avoid ambiguous situations and
country is governed economically uncertainty.
market economy An economy that is characterized by long-term orientation A perspective that emphasizes
the “invisible hand” of market forces. perseverance and savings for future betterment.
command economy An economy in which theoretically ethics The principles, standards, and norms of conduct
all factors of production are state owned and state that govern individual and firm behavior.
controlled, and all supply, demand, and pricing are code of conduct A set of guidelines for making ethical
planned by the government. decisions.
mixed economy An economy that has elements of both ethical relativism A perspective that suggests that all
a market economy and a command economy. ethical standards are relative.
CHAPTER 3 ethical imperialism The absolute belief that “there is
ethnocentrism A self-centered mentality held by a only one set of Ethics (with a capital E), and we have it.
group of people who perceive their own culture, ethics, corruption The abuse of public power for private
and norms as natural, rational, and morally right. benefits, usually in the form of bribery.
culture The collective programming of the mind that norm The prevailing practices of relevant players that
distinguishes the members of one group or category of affect the focal individuals and firms.
people from another. reactive strategy A response to an ethical challenge that
lingua franca A global business language. often involves denial and belated action to correct
problems.
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defensive strategy A response to an ethical challenge complementary asset The combination of numerous
that focuses on regulatory compliance. resources and assets that enable a firm to gain a
accommodative strategy A response to an ethical competitive advantage.
challenge that involves accepting responsibility. ambidexterity Ability to use one’s both hands equally
proactive strategy A strategy that anticipates ethical well. In management jargon, this term has been used to
challenges and addresses them before they happen. describe capabilities to simultaneously deal with
cultural intelligence An individual’s ability to understand paradoxes (such as exploration versus exploitation).
and adjust to new cultures. social complexity The socially intricate and
CHAPTER 4 interdependent ways that firms are typically organized.
SWOT analysis An analytical tool resources and
capabilities. for determining a firm’s strengths (S), CHAPTER 5
weaknesses (W), opportunities (O), and threats (T). export To sell abroad.
resource (capability) The tangible and intangible assets import To buy from abroad.
a firm uses to choose and implement its strategies. merchandise (goods) trade Tangible products being
tangible resource and capability Assets that are bought and sold.
observable and easily quantified. service trade Intangible services being bought and sold.
intangible resource and capability Assets that are hard trade deficit An economic condition in which a a nation
to observe and difficult to quantify. imports more than it exports.
value chain A series of activities used in the production trade surplus An economic condition in which a nation
of goods and services that make a product or service exports more than it imports.
more valuable. balance of trade The countrylevel trade surplus or
benchmarking Examining whether a firm has the deficit.
resources and capabilities to perform a particular mercantilism A theory that holds that the wealth of the
activity in a manner superior to competitors. world (measured in gold and silver) is fixed and that a
commoditization A process of market competition nation that exports more than it imports will enjoy the
through which unique products that command high net inflows of gold and silver and become richer.
prices and high margins gradually lose their ability to do protectionism The idea that governments should
so, thus becoming commodities. actively protect domestic industries from imports and
outsourcing Turning over an activity to an outside vigorously promote exports.
supplier that will perform it on behalf of the focal firm. free trade The idea that free market forces should
offshoring Outsourcing to an international or foreign determine the buying and selling of goods and services
firm. with little or no government intervention.
onshoring Outsourcing to a domestic firm. theory of absolute advantage A theory that suggests
captive sourcing Setting up subsidiaries abroad so that that under free trade, each nation gains by specializing
the work done is in-house but the location is foreign. in economic activities in which it is the most efficient
Also known as foreign direct investment (FDI). producer.
business process outsourcing (BPO) The outsourcing of absolute advantage The economic advantage one
business processes such as loan origination, credit card nation enjoys because it can produce a good or service
processing, and call center operations more efficiently than anyone else.
reshoring Moving formerly offshored activities back to comparative advantage The relative (not absolute)
the home country of the focal firm. advantage in one economic activity that one nation
VRIO framework The resourcebased framework that enjoys in comparison with other nations.
focuses on the value (V), rarity (R), imitability (I), and opportunity cost The cost of pursuing one activity at the
organizational (O) aspects of resources and capabilities. expense of another activity.
causal ambiguity The difficulty of identifying the actual factor endowment The extent to which different
cause of a firm’s successful performance. countries possess various factors of production such as
labor, land, and technology.
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factor endowment theory (Heckscher–Ohlin theory) A trade embargo Politically motivated trade sanctions
theory that suggests that nations will develop against foreign countries to signal displeasure.
comparative advantages based on their locally abundant
factors.
product life cycle theory A theory that suggests that
patterns of trade change over time as production shifts
and as the product moves from new to maturing to
standardized stages.
strategic trade theory A theory that suggests that
strategic intervention by governments in certain
industries can enhance their odds for international
success.
first-mover advantage Advantage that first entrants
enjoy and do not share with late entrants.
strategic trade policy Economic policy that provides
companies a strategic advantage through government
subsidies.
theory of national competitive advantage of industries
(or diamond theory) A theory that suggests that the
competitive advantage of certain industries in different
nations depends on four aspects that form a “diamond”
shape when diagrammed.
resource mobility The assumption that a resource used
in producing a product in one industry can be shifted
and put to use in another industry.
tariff barrier A means of discouraging imports by placing
a tariff (tax) on imported goods.
import tariff A tax imposed on imports.
deadweight cost Net losses that occur in an economy as
the result of tariffs.
nontariff barrier (NTB) A means of discouraging imports
using means other than taxes on imported goods.
subsidy A government payment to domestic firms.
import quota A restriction on the quantity of goods
brought into a country.
voluntary export restraint (VER) An international
agreement that shows that an exporting country
voluntarily agrees to restrict its exports.
local content requirement A rule that stipulates that a
certain proportion of the value of a good must originate
from the domestic market.
administrative policy A bureaucratic rule that makes it
harder to import foreign goods.
antidumping duty A cost levied on imports that have
been “dumped,” or sold below cost, to unfairly drive
domestic firms out of business.