Professional Documents
Culture Documents
Religious Law- - also known as theocratic law Portfolio investment- the investment in a
and is based on religious guidelines. company’s stocks, bonds, or assets, but not for
the purpose of controlling or directing the firm’s
Sharia- Islamic religious law that addresses all operations or management.
aspect of daily life; in terms of business and Foreign direct investment (FDI)- the
finance, law prohibits charging interest on acquisition of foreign assets with the intent to
money and other common investment activities, control and manage them
including hedging and short selling.
Inward FDI– an investment coming into the
How Do Governments Intervene in country
Trade? Outward FDI- an investment made by
companies from that country into foreign
Tariffs are taxes imposed on imports companies in other countries
Specific tariffs– taxes are levied as a fixed
charge, regardless of value of the product or Factors That Influence a Company’s
service Decision to Invest
Ad valorem tariffs, which are calculated as a Cost - Is it cheaper to produce in the local
percentage of the value. Many governments still market than elsewhere?
charge ad valorem tariffs as a way to regulate Logistics - Is it cheaper to produce locally if
imports and raise revenues for their coffers. the transportation costs are significant?
Market - Has the company identified a
Subsidies- are form of government payment to significant local market?
a producer. Types of subsidies include tax breaks Natural resources - Is the company
or low-interest loans; both of which are interested in obtaining access to local
common. Subsidies can also be cash grants and resources or commodities?
government-equity participation, which are less Know-how - Does the company want
common because they require a direct use of access to local technology or business
government resources. process knowledge?
Customers and competitors - Does the
Import quotas and voluntary export
company’s clients or competitors operate in
restraints (VER) - are two strategies to limit
the country?
the amount of imports into a country. The
Policy - Are there local incentives (cash and
importing government directs import quotas,
noncash) for investing in one country versus
while VER are imposed at the discretion of the
another?
exporting nation in conjunction with the
importing one. Ease - Is it relatively straightforward to
invest and/or set up operations in the
Currency controls- Governments may limit country, or is there another country in which
the convertibility of one currency (usually its setup might be easier?
own) into others, usually in an effort to limit Culture - Is the workforce or labor pool
imports. Additionally, some governments will already skilled for the company’s needs or
manage the exchange rate at a high level to will extensive training be required?
create an import disincentive. Impact - How will this investment impact
the company’s revenue and profitability?
Local content requirements- Many Expatriation of funds - Can the company
countries continue to require that a certain easily take profits out of the country, or are
percentage of a product or an item be there local restrictions?
manufactured or “assembled” locally. Some Exit - Can the company easily and orderly
countries specify that a local firm must be used exit from a local investment, or are local
as the domestic partner to conduct business. laws and regulations cumbersome and
expensive?
Antidumping rules- Dumping occurs when a
company sells product below market price often TWO FORMS OF FDI
in order to win market share and weaken a
competitor. Horizontal FDI- when a company is trying to
Export financing- Governments provide open up a new market—a retailer, for example,
financing to domestic companies to promote that builds a store in a new country to sell to the
exports. local market.
Free- trade zone- Many countries designate
certain geographic areas as free-trade zones. Vertical FDI- when a company invests
These areas enjoy reduced tariffs, taxes, internationally to provide input into its core
customs, procedures, or restrictions in an effort operations usually in its home country. A firm
to promote trade with other countries. may invest in production facilities in another
country.
Administrative policies- These are the
bureaucratic policies and procedures 2 Types of Vertical FDI
governments may use to deter imports by
making entry or operations more difficult and a. Backward Vertical FDI- If the firm
time consuming. brings the goods or components back to its
home country (acting as a supplier)
countries appear more attractive to foreign
b. Forward Vertical FDI- When a firm sells firms.
the goods into the local or regional market
(acting as a distributor) Invest in Education- Countries seek to
improve their workforce through education and
DIFFERENT KINDS OF FDI job training. An educated and skilled workforce
is an important investment criterion for many
Greenfield FDI- strategy in which a company global businesses
builds new facilities from scratch.
Brownfield FDI- strategy in which a company Political, economic, and legal stability-
or government entity purchased or leases Host-country governments seek to reassure
existing production facilities to launch a new businesses that the local operating conditions
production activity. are stable, transparent (policies are clearly
stated and in the public domain), and unlikely to
Why and How Governments Encourage change.
FDI
Many governments encourage FDI in their Attracting Trade and Investment
countries as a way to create jobs, expand local Despite global push toward globalization and a
technical knowledge, and increase their overall flat world, most governments still actively limit
economic standards and control foreign investment. Governments in
the developing world often impose high costs
Hong Kong- (before its return to China) was and numerous procedures on people who are
one of the easiest places to set up a new trying to get a company off the ground.
company, guidelines were clearly available, and
businesses could set up a new office within days
Values- are usually acquired early in life and 2. Individualism- noted as IDV, is just what
are often nonrational—although we may believe it sounds like.
that ours are actually quite rational. - It refers to people’s tendency to take care of
themselves and their immediate circle of
Our values are the key building blocks of our family and friends, perhaps at the expense of
cultural orientation. the overall society.
- Individualistic cultures, what counts
Nationalities- A national culture is—as it most is self-realization. Initiating alone,
sounds—defined by its geographic and political sweating alone, achieving alone not
boundaries and includes even regional cultures necessarily collective efforts are what win
within a nation as well as among several applause.
neighboring countries. What is important about - Individualistic cultures, competition is
nations is that boundaries have changed the fuel of success.
- Collectivist societies, group goals take
throughout history. These changes in what
precedence over individuals’ goals.
territory makes up a country and what the
country is named impact the culture of each 3. Masculinity- which may sound like an odd
country. way to define a culture. When we talk about
masculine or feminine cultures, we’re not
Subcultures- Many groups are defined by
talking about diversity issues. It’s about how
ethnicity, gender, generation, religion, or other
a society views traits that are considered
characteristics with cultures that are unique to masculine or feminine.
them. - “Masculine” values: assertiveness,
materialism, and less concern for others. In
Organizations- Every organization has its own
masculine-oriented cultures, gender roles
workplace culture, referred to as are usually crisply defined. Men tend to be
the organizational culture. This defines simple more focused on performance, ambition,
aspects such as how people dress (casual or and material success. They cut tough and
formal), how they perceive and value employees, independent personas, while women
or how they make decisions (as a group or by the cultivate modesty and quality of life.
manager alone). - Feminine cultures are thought to
emphasize “feminine” values: concern for
all, an emphasis on the quality of life, and an
emphasis on relationships. In feminine- Space refers to the study of physical space and
oriented cultures, both genders swap roles, people.
with the focus on quality of life, service, and
independence. Hall called this the study of PROXEMICS,
which focuses on space and distance between
4. Uncertainty avoidance (UA)- This refers people as they interact.
to how much uncertainty a society or culture
is willing to accept. It can also be considered Space refers to everything from how close
an indication of the risk propensity of people people stand to one another to how people might
from a specific culture. mark their territory or boundaries in the
- People who have high uncertainty workplace and in other settings.
avoidance generally prefer to steer clear of
conflict and competition. They tend to Standing distances shrink and expand across
appreciate very clear instructions. cultures.
- Countries with low uncertainty
avoidance, people are more willing to take Hall important concept greatly
on risks, companies may appear less formal influenced by culture:
and structured, and “thinking outside the
Polychronic cultures—polychronic literally
box” is valued.
means “many times” people can do several
5. Long-term orientation- which refers to things at the same time.
whether a culture has a long-term or short-
Monochronic cultures- or “one-time”
term orientation.
- Short-term orientation values tradition cultures, people tend to do one task at a time.
only to the extent of fulfilling social additional factors, the single most important one
obligations or providing gifts or favors. is communication.
- Long- and short-term orientation and
the other value dimensions in the business Additional factors, the single most
arena are all evolving as many people earn important one is communication.
business degrees and gain experience
outside their home cultures and countries, Verbal Language- language is one of the more
thereby diluting the significance of a single conspicuous expressions of culture. As Hall
cultural perspective. showed, understanding the context of how
language is used is essential to accurately
Hofstede’s study demonstrates that there are interpret the meaning. Aside from the obvious
national and regional cultural groupings that
differences, vocabularies are actually often built
affect the behavior of societies and organizations
and that these are persistent over time. on the cultural experiences of the users.
CHAPTER 3.3
High and low context refers to how a
message is communicated. Culture impacts many things in business,
including:
High-context cultures, such as those found in The pace of business;
Latin America, Asia, and Africa, the physical Business protocol— how to physically and
context of the message carries a great deal of verbally meet and interact;
importance. People tend to be more indirect and
Decision making and negotiating;
to expect the person they are communicating
with to decode the implicit part of their message. Managing employees and projects;
While the person sending the message takes Propensity for risk taking; and
painstaking care in crafting the message, the Marketing, sales, and distribution.
person receiving the message is expected to read
it within context. Understanding the culture of the people
with whom you are dealing is important
to successful business interactions and
High-context cultures, body language is as to accomplishing business objectives.
important and sometimes more important than For example, you’ll need to understand:
the actual words spoken.
How people communicate;
Low-context cultures such as the United How culture impacts how people view time
States and most Northern European countries, and deadlines;
people tend to be explicit and direct in their How they are likely to ask questions or
communications. Satisfying individual needs is highlight problems;
important. Low-context communication How people respond to management and
aspires to get straight to the point. authority;
How people perceive verbal and physical scientific, and cultural life in the eighteenth
communications; and century. The Enlightenment, as it is commonly
How people make decisions. called, promoted a set of values in which reason,
not religion, was advocated as the primary
CHAPTER 3.4 source for legitimacy and authority. As a result,
it is also known as the Age of Reason.
Ethics- is a branch of philosophy that seeks to
address questions about morality—that is, about Impact of Ethics on Global Business
concepts such as good and bad, right and wrong, Ethics and management
justice, and virtue. Ethics and corruption
Corporate social responsibility
Ethics (or moral philosophy)- involves
systematizing, defending, and recommending
concepts of right and wrong behavior. Ethics and Management Practices
The role of ethics in management
Philosophers today usually divide ethical practices, particularly those practices
theories into three general subject areas: involving human resources and employment,
metaethics, normative ethics, and differs from culture to culture.
applied ethics. Local culture impacts the way people view the
employee-employer relationship.
1. Metaethics investigates where our ethical
principles come from, and what they mean. In theory, most global firms have clear
guidelines articulating antidiscrimination
Are they merely social inventions? policies. In reality, global businesses routinely
Do they involve more than expressions of self-censor.
our individual emotions?
The largest and most respected global
Metaethical answers to these questions focus companies, typically the Fortune Global 500,
on the issues of universal truths, the will of God, can often make management and employment
the role of reason in ethical judgments, and the decisions regardless of local practices.
meaning of ethical terms themselves.
Lesser-known, midsize, and smaller
companies may find that who their
2. Normative ethics- takes on a more representative is will be more important.
practical task, which is to arrive at moral
standards that regulate right and wrong Cultural norms may make life difficult for the
conduct. This may involve articulating the company as well as the employee. In some
good habits that we should acquire, the cultures, companies are seen as “guardians” or
duties that we should follow, or the paternal figures.
consequences of our behavior on others.
Global corporations are increasingly trying to
market their products based not only on the
3. Applied Ethics- involves examining desirability of the goods but also on their social
specific controversial issues, such as: animal and environmental merits.
rights, environmental concerns, capital
punishment, or nuclear war.
Ethics and Corruption
Ethical behavior also refers to behavior Corruption is “giving or obtaining advantage
that is generally accepted within a specific through means which are illegitimate, immoral,
culture. and/or inconsistent with one’s duty or the rights
Some behaviors are universally accepted— of others. Corruption often results from
for example, people shouldn’t physically patronage.
hurt other people.
Other actions are less clear, such as Paying bribes is relatively common in many
discrimination based on age, race, gender, or countries, and bribes often take the form
ethnicity. of grease payments, which are small
inducements intended to expedite decisions and
What Are the Reformation and Enlightenment? transactions.
European Union
Spotlight on Germany
Japan