Professional Documents
Culture Documents
Rater Guidelines Unconnected 5.2019
Rater Guidelines Unconnected 5.2019
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Basic Workflow
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When you open the tool, you'll see a series of posts from accounts you follow or from public
accounts. For all posts, you'll answer a series of questions. Be yourself and answer the
questions honestly based on how you experience what you see. There is no judgment from us
about how you feel about the post.
Getting started
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FAMILIARIZE YOURSELF WITH INSTAGRAM POSTS
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Familiarize yourself with where to look when answering questions about Feed posts:
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Guidelines for Reviewing POSTS
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• Always examine the following features as they appear on the post: Author profile, the
picture(s) or video(s), hashtags, @mentions, and tags
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• Always expand the caption and tap on the @Mentions and Tags, as needed, to answer the
questions accurately.
• Always swipe to see all the photos / videos when there's a scroll indicator.
• Read the question guidelines carefully and follow any additional instructions.
• If you don't know anything about the account, just base your answers on the post itself.
• Don't leave the post to investigate the author profile or other details unless you're asked to
do so.
• Don't expand comments unless you're asked to do so.
Things to do While rating content
As you're rating posts, reference these guidelines to ensure you understand what is being asked.
Talk with your manager to let us know if you have feedback about our questions or the tool.
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If you come across content you believe should be reported, please report it as you would
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normally.
Batches of Reviews
Rating Timeline
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Please complete all of your reviews before midnight, local. You will receive a new batch the next
day.
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QUESTION GUIDELINES
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QUESTION 1
How did you feel about seeing this post?
Very positive
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Somewhat positive
Neither positive nor negative
Somewhat negative
Very negative
Question 1 Guideline
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• Choose the answer that best represents how you'd feel about this
post if you saw it in Instagram.
Question 2
Is this post building awareness about any of the following?
Business, brand, product or service
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Website, app or game
Store, restaurant or other commercial location
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Event
Media like books, movies, TV shows, or music
None of the above
Question 2 Guideline
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•
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e Check the picture or video, as well as any caption, mentions, tags
and hashtags.
Building awareness means that the purpose of the post is to give
information about a brand, product, or other object: for
example,“@Restaurant is awesome for karaoke and the food is
delicious!” is building awareness.
A post is not building awareness if it's primarily about the author's
life. A post that mentions the name of a business or service without
providing much additional context, or a post that refers to a product in
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passing while its author is sharing one of his experiences, is not
building awareness. For example, if the author says, "I'm eating in
@restaurant", the post is not building awareness for the restaurant.
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QUESTION 3
If this post is building awareness, how clearly do you think it is doing so?
Very clearly
Somewhat clearly
Not at all clearly
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Not applicable
Q3 Guideline:
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e If you chose “none of the above” in the previous question, select
“not applicable.”
Base your answer on the amount of information and level of detail the
post provides about the thing it's building awareness for. The more
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information or detail the post uses to build awareness, the clearer
it is.
• If you selected more than one option in the previous question,
answer this question based on the highest level of information or
detail you see in the post.
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QUESTION 4
Does this post suggest you do any of the following on Instagram?
Visit a profile page, post or story
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o Visit a profile page, post, or story
▪ For example, "check out their profile," "visit @username's
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page," "visit my latest post," or "go to my story"
o Engage with Content (e.g. like or share it)
▪ For example, "like this post," “comment below about your
opinion,” "share this post,” or “swipe up on my latest
story"
o Tag or mention someone
o Create a post or story
▪ For example, "share your post with
#hashtag".
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more".
▪ For example, "follow me/@username for
QUESTION 5
Does this post suggest you do any of the following outside of Instagram?
Buy something
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o Buy something
▪ For example, "new shoes are available on our website" or
"to register for the yoga class, just DM me"
o Visit a website or another social media platform
▪ For example, "go to example.com to see more," "purchase
on example.com," "Follow us on Facebook for updates," or
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"Subscribe to my Youtube channel"
o Click on the link in the bio
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▪ For example, "link in the bio" or "click the link in the
bio"
o Download an app
▪ For example, "download my app 'xyz' on Android or iOS,"
"the app is launched on iOS today," or "don't forget to
update your app for the latest features, etc."
o Have an experience (like listen to a song or attend an event)
▪ For example, "my new single drops today," "visit my Youtube
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channel for my latest video" or “come to the festival
this June”
o Contact a business or a person
▪ For example, “email business@gmail.com for more
e information”
o Another action outside of Instagram
▪ Select this option if the story asks you to perform any
other action outside of Instagram
o None of the above
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▪ Select this option if the story doesn't ask you to
perform any action outside of Instagram.
QUESTION 6
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QUESTION 7A
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Why do you think the author created this post?
To promote their own business
To promote another business
For fun or social reasons, not to promote
It's unclear
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Q7A Guideline:
QUESTION 7B
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• Answer this question based on how clearly you think you understand
the reason behind why the author shared the post.
QUESTION 7C
What type of a relationship do you think the author has with the subject they're
promoting ?
Family or friend relationship
Business partnership
Self
It's unclear
Not applicable
Q7C Guideline:
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the post: otherwise, select Not applicable.
• Spend one minute examining the promotion. Tap tags, visit @mentions,
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visit the author profile, and consider googling the promotion. If
you can't tell what kind of relationship exists, then choose “It's
unclear”.
• Choose the answer that fits best:
o Family or friend relationship
▪ Example: Joe Curry promoting book by his wife @Ashley. Use
clues from the post, check Joe and Ashley's profiles or
search online to see how they are related.
o Commercial or business partnership
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QUESTION 7D
▪ Example: Nike athletic wear sponsors Sabrina Williams, a
pro-athlete, and Sabrina posts about a Nike product she
is using.
Do you believe the author received money or other rewards in exchange for sharing this
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post?
Yes
No
Unsure
Q7D Guideline:
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QUESTION 8
To what extent does this post seem like an advertisement?
Very much
Somewhat
Not at all
Q8 guideline: