Final RPPLIMSM01 IMS Manaul Renfra

Renfra Power Private Limited
No.122(12), Varthaga Nagar, Kuthukalvalasai, Tenkasi-627811,

Tamil Nadu, India
Integrated Management System Manual
Management System Document No. Version Rev.No. Effective Date Prepared By Approved By
ISO 9001: 2015, ISO 14001: 2015, Muthuraj
RPPL/IMSM/01 01 00 01-Dec-2021 Pravinth.S
ISO 45001:2018 periyasamy
Section 01: Cover Page
ISO 9001: 2015
o Quality Management Systems – Requirements with guidance for use
ISO 14001: 2015
o Environmental Management Systems – Requirements with guidance for
use
ISO 45001:2018
o Occupational health and safety management systems – Requirements
COPY RIGHT
No part of this manual may be reproduced in any form by print, photocopy, microfilm, or any other
means wholly or in part or disclosed to any person outside Renfra Power Private Limited without the
written permission of the management.
MUTHURAJ
01 02-01-2022 IMS Manual PRAVINTH.S
PERIYASAMY
NAME SIGNATURE NAME SIGNATURE
VERSION DATE DESCRIPTION PREPARED & VERIFIED BY

APPROVED BY
MANAGEMENT
MANAGING DIRECTOR
REPRESENTATIVE
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Section 02: NOTE TO IMS MANUAL USERS
This Integrated Management System manual is common and applicable to the

Quality, Environment and Occupational Health & Safety Management System practices carried out at
Renfra Power Private Limited for the scope “Execution of Turnkey Projects for Wind
Turbine and Solar energy. Operation and Maintenance of Wind Turbine and Solar Plants.
Wind Turbine Repowering and Inspection Services. Procurement & Sales of Wind Turbine
Spares in the following address
01. No.122(12), Varthaga Nagar, Kuthukalvalasai, Tenkasi-627811, Tamil Nadu, India The
Integrated Management System Manual indexes and incorporates all the procedures referred to the in this Manual.
02. This Integrated Management System Manual is written comprising the following
management systems, namely;
a. ISO 9001: 2015
b. ISO 14001:2015
c. ISO 45001:2018
This Integrated Management System Manual and its contents are the sole property of
Renfra Power Private Limited and shall not be copied or reproduced in full or part without the written consent
of the Managing Director of the Organization.
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Section 03: Table of Contents

Section No. Description Page.no ISO clause references
01 Cover page 01 ---------
02 Notes to IMS Manual Users 02 ---------
03 Table of Contents 03-04 ---------
04 Organization profile 05-06 ---------
05 Amendment detail 07 ---------
ISO 9001:2015
4.0, 4.1, 4.2, 4.3, 4.4
ISO 14001:2015
06 Context of the Organization 08-09
4.0, 4.1, 4.2, 4.3, 4.4
ISO 45001:2018
4.0, 4.1, 4.2, 4.3, 4.4
ISO 9001:2015
5.0, 5.1, 5.2, 5.3
ISO 14001:2015
07 Leadership 10-14
5.0, 5.1, 5.2, 5.3
ISO 45001:2018
5.0, 5.1, 5.2, 5.3, 5.4
ISO 9001:2015
6.0, 6.1, 6.2, 6.3
ISO 14001:2015
08 Planning 15-22
6.0, 6.1, 6.2
ISO 45001:2018
6.0, 6.1, 6.2
ISO 9001:2015
7.0,7.1,7.2,7.3,7.4,7.5
ISO 14001:2015
09 Support 23-31
7.0,7.1,7.2,7.3,7.4,7.5
ISO 45001:2018
7.0,7.1,7.2,7.3,7.4,7.5
ISO 9001:2015
8.0, 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7
ISO 14001:2015
10 Operation 32-43
8.0, 8.1, 8.2
ISO 45001:2018
7.0,7.1,7.2,7.3,7.4,7.5
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Section No. Description Page.no ISO clause references

ISO 9001:2015
9.0, 9.1, 9.2, 9.3
ISO 14001:2015
11 Performance Evaluation 44-48
9.0, 9.1, 9.2, 9.3
ISO 45001:2018
9.0, 9.1, 9.2, 9.3
ISO 9001:2015
10, 10.1, 10.2, 10.3
ISO 14001:2015
12 Improvement 49-52 10, 10.1, 10.2, 10.3
ISO 45001:2018
10, 10.1, 10.2, 10.3
RPMGD03 Context of the Organization -- ------
Interested Parties’ needs &

RPMGD04 -- ------
expectations
ANX II Process Map -- ------
RPMRD12 QSHE Policy -- ------
RPMRD11 QSHE Objectives -- ------
RPMRD10 Organization Chart -- ------
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Section 04: Organization Profile
Renfra Power Private Limited, we established our company in the year 2017.
With our extreme level of service, we are the fastest-growing company in the renewable energy
sector. We give end-to-end solutions in Both Wind turbines and Solar. We are one of the fastest-
growing service providers in the Renewable Energy Sector. Our Management team has more than 20
years of experience in wind Energy and 5 years of experience in solar energy.
The Company is now established to meet the demands for operation &
maintenance with our highly skilled technicians in the Solar and wind turbines; we provide service to
various KW to MW turbines ranging from 225 KW-1.65 MW. Today we are maintaining 5 major
Different wind farms at a total capacity of 121.6 Mw
We are dedicated to providing our customers with reliable and superior services
which will increase the productivity of the turbines and be profitable to the company with the least
environmental (negative) impact possible.
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Plant & Location
Renfra Power Pvt Ltd
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05. Amendment history
Amend. Revision No
Doc.code Change details Originated by Date
No From To
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Section 06. Context of the Organization (QSHE)

(ISO Clause 4.0)
4.1 General Requirements (QSHE)
4.1 Understanding the organization and its context: (QSHE)
Renfra Power Private Limited determines external and
internal issues that are relevant to its purpose and its strategic
direction and that affect its ability to achieve the intended
result(s) of its Quality, Environmental, Health & safety
management system by doing periodical review through
Management review meetings, interaction with customers,
Interested parties. Industries, interested party’s requirements, and
are continuously being monitored and reviewed by Managing
Director & MR.
Ref: Context of the organization -RPMGD03
4.2 Understanding the needs and expectations of interested parties (QSHE)
Renfra
The external Power issues
and internal Private Limited related
are identified has to
determined the interested parties who are relevant to the
social factors, Technology up gradation, Changes in
Renfra Power Private Limited Quality, Environmental, Health
Statutory andsystem
& Safety management regulatory
and therequirements,
requirement Changes
of the in
interested surrounding
parties in order to prevent the potential effect on
the organization's ability to consistently meet the Quality,
Environmental, Health & Safety performances, interested
parties and applicable statutory and regulatory

Ref: Interested parties Need & Expectation Register -RPMGD04
requirements.
4.3. Determining the scope of the Quality, Environmental, Health, and Safety Management
system (QSHE)
Renfra Power Private Limited has determined the boundaries and applicability
of the Quality, Environmental, Health & Safety management system by considering the external and
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internal issues which are identified in the context of the organization, Legal and other requirements
that come under Compliance obligations, and Organizational units, functions, and physical
boundaries.
Scope:
The extent of the application depends on factors such as the Quality,
Environmental, Health, and Safety of the organization, the nature of activities, products, and services
including utilities, and the location and conditions in which it functions.
The scope of the Quality, Environmental, and Health & Safety Management System covers
"Execution of Turnkey Projects for Wind Turbine and Solar energy.
Operation and Maintenance of Wind Turbine and Solar Plants. Wind Turbine Repowering
and Inspection Services. Procurement & Sales of Wind Turbine Spares”
4.4 Quality, Environmental, Health & Safety management system (QSHE)
To achieve the intended outcomes with respect to the Quality, Environmental,
Health & Safety management system, including enhancing its Quality, Environmental, Health &
Safety performance, the Renfra Power Private Limited has established, implemented and maintained,
and continually improved the Quality, Environmental, Health & Safety management system,
including the processes needed and their interactions.
Renfra Power Private Limited has determined the processes needed for the
Quality, Environmental, Health & Safety management system and their application throughout the
organization in Process Map.
Ref: Process Map RPPL /IMSM/ANX II
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(ISO Clause 5.0)

5 Leadership
5.1 Leadership and commitment (QSHE)
Renfra Power Private Limited has demonstrated leadership and commitment
with respect to the Quality, Environmental, Health & Safety management system
a) Management has taken accountability for the effectiveness of the Quality,

Environmental, Health & Safety management system by defining Quality, Environmental, Health & Safety
policy, and objectives and review of the Quality, Environmental, Health & Safety performance periodically
through Management review meetings.
b) Management has defined and established Integrated Management System(Quality,
Environmental, Health & Safety policy) in RPMRD12 and Quality, Environmental, Health & Safety
objectives defined in RPMRD11 of this QSHE Manual and are compatible with the strategic direction and the
context of the organization.
c) Management has ensured the integration of the Quality, Environmental, Health &
Safety management system requirements into the organization’s business processes through the Process map
defined in RPPL/AMSM/ANX II of this QSHE Manual.
d) Management is ensuring that the resources needed for the Quality, Environmental,
Health & Safety management system are available through Management review meetings.
e) Management is communicating the importance of effective Quality, Environmental,
Health & Safety management and conforming to the Quality, Environmental, Health & Safety management
system requirements to all the interested parties and employees. The procedure defined in Communication,
Participation & Consultation RPMRP06
f) Management is ensuring that the Quality, Environmental, Health & Safety
management system achieves its intended outcomes through Quality, Environmental, Health & Safety
objectives defined in RPMRD11 of this QSHE Manual and Management programs.
g) Management is directing and supporting persons to contribute to the effectiveness of
the Quality, Environmental, Health & Safety management system
h) Management is promoting continual improvement toward Quality, Environmental,
Health & Safety performances
i) Supporting other relevant management roles to demonstrate their leadership as it
applies to their areas of responsibility.
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5.2 Quality, Environmental, OH&S Policy (QSHE)

Renfra Power Private Limited Top management
has established, implemented, and maintained the Quality,
Environmental, health & safety policy, within the defined scope of its
QSHE management system.
a) It is appropriate to the purpose and context of the

organization, including the nature, scale, and quality, environmental, health &
safety impacts of its activities, products, and services
b) It also provides a framework for setting quality
environmental, health & safety objectives & Targets
c) Includes a commitment to the protection of the quality, environment, health &

safety of employees and other interested parties including prevention of pollution, sustainable resource use,
climate change mitigation and adaptation, protection of biodiversity and ecosystems, prevention of health
hazards like unsafe condition & act and other specific commitments relevant to the context of the organization.
d) Policy includes a commitment to fulfill its compliance and other obligations
related to QSHE.
e) Includes a commitment to continual improvement of the quality,
environmental, health & safety management system to enhance environmental performance. The QEHS policy
is documented. QEHS policy is displayed across the organization. It is made available to the suppliers,
subcontractors, public, and interested parties, upon request.
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INTEGRATED MANAGEMENT SYSTEM POLICY
RPPL Leadership team approved Subsequent policies, which are

related to multiple ISO standards' under a comprehensive policy (the Integrated
Management System – IMS – policy) in collaboration with RPPL’s mandates to
include explicit delivery of the following commitments:
• RPPL Assure, and control the quality of RPPL's business processes,

in order to promote the business values such as quality culture, trust, integrity,
respect, communications & follow up, and continually improve the business
processes of Quality, Environment, Health & Safety, Customer Service, and
Customer Complaints Handling.
• Provide a Safe, Healthy Workplace and Safe working Environment
• Continual Improvement in Occupational Health, Safety
Productivity Environmental Performance, and Energy Efficiency
• Making All our employees and Contractors responsible for
ensuring effective implementation of IMS through awareness & Training
• Making this policy available to all stakeholders
The IMS will be subjected to regular audit & formal management

review to assess its Continuing relevance, adequacy, and effectiveness
DATE:- CHAIRMAN & MANAGING

01-Dec-2021 DIRECTOR
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5.3 Organizational roles, responsibilities, and authorities (QSHE)
Renfra Power Private Limited Top

Management has defined the responsibilities; authorities
and accountability for relevant roles are assigned and
communicated within the organization. Renfra Power
Private Limited Top Management has assigned the
responsibility, authority and accountability for
a) Ensuring that the Quality, Environmental, Health & safety management

system conforms to the requirements of this International Standard
b) Reporting on the performance of the Quality, Environmental, Health & Safety
management system, including Quality, Environmental, and Health & Safety performance, to top
management.
c) Renfra Power Private Limited has appointed a QSHE Management
representative who is a member of Top Management.
d) QSHE Management representative’s responsibility is to ensure the QSHE
management system is established, implemented, and maintained
Note:-
1) Refer to Organization chart RPMRD10
2) Refer: Responsibility, Authority and Accountability Matrix RPHRD07
5.4 Consultation and Participation of Workers (QSHE)
Renfra Power Private Limited has established,

Implemented, and maintained a process for consultation and participation
of workers at all applicable levels and functions, and, where they exist,
workers’ representatives, in the development, planning, implementation,
performance evaluation, and actions for improvement of the OH&S
management system. Page 13 of 52
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Procedure for the participation of the workers in Hazard identification, Risk

assessments and determination of control, Involving the employees in the incident investigation
(Accidents & Near misses), involvement in the development of OH&S Policy and Objectives through
periodical review meeting (safety committee Meeting).
Renfra Power Private Limited has
a) Provided mechanisms, time, training, and resources necessary for consultation

and participation
b) provided timely access to clear, understandable, and relevant information

about the OH&S management system
c) Determined and removed obstacles or barriers like failure to respond to worker

inputs or suggestions, language or literacy barriers, reprisals or threats of reprisals, and policies or
practices that discourage or penalize worker participation.
d) Emphasized the consultation of non-managerial workers on the following:
1) Determining the needs and expectations of interested parties

2) Establishing the OH&S policy
3) Assigning organizational roles, responsibilities, and authorities
4) Determining how to fulfill legal requirements and other requirements
5) Establishing OH&S objectives and planning to achieve them
6) Determining applicable controls for outsourcing, procurement, and contractors
7) Determining what needs to be monitored, measured, and evaluated
8) Planning, establishing, implementing, and maintaining an auditprograme
9) Ensuring continual improvement
e) Emphasized the participation of non-managerial workers in the following
1) Determining the mechanisms for their consultation and participation

2) Identifying hazards and assessing risks and opportunities
3) Determining actions to eliminate hazards and reduce OH&S risks
4) Determining competence requirements, training needs, training and evaluating training
5) Determining what needs to be communicated and how this will be done
6) Determining control measures and their effective implementation and use
7) Investigating incidents and nonconformities and determining corrective actions
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Section 08: Planning

(ISO Clause 6.0)
6.1 Actions to address risks and opportunities (QSHE)
6.1.1 General

considered the issues referred to in Organization and its context
and the requirements referred to in the needs and expectation of
interested parties. Renfra Power Private Limited has defined the
methodology to determine the risks and opportunities to give
assurance that the Environmental management system can
achieve its intended result, to enhance desirable effects, to
prevent, or reduce, undesired effects and to achieve
improvement.
Renfra Power Private Limited has established, implemented, and maintained the
processes needed to meet the requirements identified through the Risks & Opportunities assessment
in the context of Quality, Environmental aspects, OH&S Hazards of Renfra Power Private Limited
activities, products, and services that Renfra Power Private Limited can control and those that Renfra
Power Private Limited can influence, and their associated quality, environmental, OH& impacts,
considering a life cycle perspective and identified Compliance obligations.
When planning for the quality, environmental, health & safety management
system, the Renfra Power Private Limited has considered
o The issues referred to in the Context of the organization RPMGD03

o The requirements referred to in Interested Parties Need & Expectation RPMGD04
o The scope of its QSHE management system is defined in Section 06 of this QSHE Manual and
determines the risks and opportunities, related to its quality, environmental aspects, OH&S
o Hazards in Hazard & Risk Register: RPSAD01
o Compliance obligations addressed in EHS Legal Register: RPMGD02
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Renfra Power Private Limited has planned the actions to address these risks and
opportunities to integrate and implement the actions into its Quality, Environmental, OH&S
management system processes, to evaluate the effectiveness of these actions. Actions taken to
address risks and opportunities are proportionate to the potential impact on the conformity of the
Quality, Environmental, OH&S management system. Risk is the possibility of events or activities
impeding the achievement of an organization’s Quality, Environmental, OH&S performance, and
objectives. It is the volatility of potential outcomes. Renfra Power Private Limited integrated the risk
and opportunity identification with the Quality, Environmental, OH&S management system and
documented in Risk Register (QMS), Aspect & Impact Register (EMS), Hazard & Risk
Register (OH&S) which includes the actions related to risk & Opportunities identified through
process, Product, change, service-related environmental aspect analysis, External & Internal issues
identified in the context of the organization and interested parties need & expectations.
When determining the risks and opportunities for the OH&S management system and its intended
outcomes that need to be addressed, Renfra Power Private Limited has taken into account
— OH&S hazards
— OH&S risks and other risks
— OH&S opportunities and other opportunities
— Legal requirements and other requirements
Renfra Power Private Limited, in its planning process, has determined and
assessed the risks and opportunities that are relevant to the intended outcomes of the OH&S
management. The system is associated with changes in the organization, its processes, or the OH&S
management system. In the case of planned changes, permanent or temporary, this assessment shall
be undertaken before the change is implemented.
6.1.2 Environmental Aspects

Renfra Power Private Limited has determined the environmental aspects of its
activities, products, and services that can control and those that can influence, and their associated
environmental impacts, considering a life cycle perspective within the defined scope of the
environmental management system of Renfra Power Private Limited through QSHE procedure
Environmental Aspect RPSAP03
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Renfra Power Private Limited takes into account

a. Change, including planned or new developments, and new or modified activities, products,
and services
b. Normal/abnormal conditions and reasonably foreseeable emergency situations.
Renfra Power Private Limited has established criteria to determine those aspects
that have or can have a significant environmental impact, i.e. significant environmental aspects in
Environmental Aspect & Impact Register RPSAD12
Renfra Power Private Limited has established a communication system to
communicate significant environmental aspects to the relevant levels and functions of the
organization. (Ref: Procedure for communication RPMRP06).
Renfra Power Private Limited maintains documented information on its
environmental aspects and associated environmental impacts through Environmental Aspect &
Impact Register RPSAD02 Renfra Power Private Limited has established the criteria and
documented the procedure.
Ref: Procedure for Environmental Aspects RPSAP02
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6.1.2 Hazard identification and assessment of risks and opportunities

6.1.2.1 Hazard identification
On the Occupational health and safety management system front, Renfra Power
Private Limited maintains a documented Integrated Management system procedure that details
About the activities of zone-wise hazard identification, risk assessment, and
determination of necessary controls. The process of zone wise job hazard identification, risk
assessment, and determining controls (JHI, RA & DC) takes into consideration the following
a) How work is organized, social factors (including workload, work
hours, victimization, harassment, and bullying), leadershi,p and the culture in the organization.
b) Routine and non-routine activities and situations, including hazards
arising
o infrastructure, equipment, materials, substances, and the physical conditions of the workplace
o product and service design, research, development, testing, production, assembly,
construction, service delivery, maintenance, and disposal
o human factors
o how the work is performed
c) Past relevant incidents, internal or external to the organization,
including emergencies, and their causes
d) Potential emergency situations
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e) Activity of all the personnel working for and at Renfra Power Private
Limited, who have access to the facility; this includes contractors, visitors, customers, and other
interested parties
o Ergonomics, human behavior, capabilities, and related factors.
o Identified hazards that have an origin outside the workplace are capable of adversely affecting
the health and safety of personnel under the control of the organization within the workplace.
o Hazards are created in the vicinity of the workplace by work-related activities under the
control of the organization.
f) Other issues, including consideration of
o the design of work areas, processes, installations, machinery/equipment,
operating procedures, and work organization, including their adaptation to the needs and
capabilities of the workers involved
o situations occurring in the vicinity of the workplace caused by work-related
activities under the control of the organization
o situations not controlled by the organization and occurring in the vicinity of
the workplace that can cause injury and ill health to persons in the workplace
g) Actual or proposed changes in organization, operations, processes,
activities, and the OH&S management system
h) Changes in knowledge of, and information about, hazards
6.1.2.2 Assessment of OH&S risks and other risks to the OH&S management
system
Renfra Power Private Limited has established, implemented, and maintained a
process to
a) Assess OH&S risks from the identified hazards, while taking into account the
effectiveness of existing controls through HIRA procedure RPSAP02
b) Determine and assess the other risks related to the establishment,
implementation, operation, and maintenance of the OH&S management system.
Renfra Power Private Limited has defined the methodology and criteria for the
assessment of OH&S risks with respect to their scope, nature, and timing to ensure they are proactive
rather than reactive and are used in a systematic way. Procedure for HIRA procedure maintained
and retained on the methodology and criteria.
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6.1.2.3 Assessment of OH&S opportunities and other opportunities for the OH&S
management system

process to assess
a) OH&S opportunities to enhance OH&S performance while taking into account

planned changes to the organization, its policies, its processes or its activities and
1) Opportunities to adapt work, work organization, and work environment to workers
2) Opportunities to eliminate hazards and reduce OH&S risks
b) Other opportunities for improving the OH&S management system
The methodology of Hazard identification and Risk assessment is defined in

HIRA Procedure RPSAP06 by Renfra Power Private Limited which has considered the scope of the
organization, nature, and timing to ensure proactive measures are in place with respect to OHS.
Hazard identification and Risk assessment will be done for all the changes planned in Renfra Power
Private Limited from time to time before the implementation of the changes.
6.1.3 Determination of Legal & Other Requirements (SHE)
Renfra Power Private Limited has established a documented

procedure for the purpose of identifying, accessing, and
communicating legal and other requirements that are applicable to the
facility, and related to Environment and Occupational Health &
Safety requirements.
a) Determined the procedure to have access to up-to-date legal requirements and
other requirements applicable to SHE requirements and have established access to the compliance
obligations related to its environmental aspects and OH&S Hazards & Risk
b) Determined how these compliance obligations apply to the organization
through environmental aspect & impact assessment, hazard identification & risk assessment.
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c) Taking these compliance obligations into account when establishing,

implementing, maintaining, and continually improving its environmental and OH&S management system.
Renfra Power Private Limited has documented the applicable legal requirements related to
Environmental aspects and Occupational Health & Safety Hazards & Risk in EHS Legal Register
RPMGD02
The compliance to identified legal requirements is monitored and wherever non-
compliances are observed, necessary actions are taken for rectifying the non-compliances. When
planning these actions, Renfra Power Private Limited considers its technological options and its
financial, operational, and business requirements. The actions taken are recorded in EHS Legal
Register RPMGD02
Refer Procedure for Legal & Other requirements RPMGP01
6.1.4 Planning action
Renfra Power Private Limited has defined the method
a) To take actions to address its
1) Significant environmental aspects (Ref: Aspect & Impact Register RPSAD12)
2) Compliance obligations (Ref: Aspect & Impact Register RPSAD012, HIRA Register RPSAD01
3) Risks and opportunities identified (Ref: Risk Register for QMS, HIRA Register RPSAD01 for
OH&S)
b) To integrate and implement the actions into its quality, environmental, and OH&S management system
processes or other business processes
c) To evaluate the effectiveness of these actions.
When planning these actions, Renfra Power Private Limited considers its
technological options and its financial, operational, and business requirements.
6.3 Planning of changes

Renfra Power Private Limited determines the need for changes to the quality
management system from time-based on the Business plan and the changes
Are carried out in a planned manner
Renfra Power Private Limited reviewing and verifying the following factors
before implementing the changes
a) The purpose of the changes and their potential consequences
b) The integrity of the quality management system
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c) The availability of resources

d) The allocation or reallocation of responsibilities and authorities
6.2 Objectives & Planning to achieve those (QSHE)
Renfra Power Private Limited, establishes quality, environmental

management programs, Occupational health & Safety management
programs (EH&S MPs) as a means for achieving objectives and
targets.
Renfra Power Private Limited has established quality, environmental, health,

and safety objectives at relevant functions and levels, taking into account the organization’s
significant environmental aspects, significant OH&S-related risks, and associated compliance
obligations, and considering its risks and opportunities. Renfra Power Private Limited has ensured that
the quality, environmental, health, and safety objectives are
a) consistent with the quality, environmental, health, and safety policy
b) Measurable
c) Monitored
d) Communicated
e) Updated as defined in the procedure.
Renfra Power Private Limited is planning the actions to achieve quality,
environmental, health, and safety objectives by determining
a) What will be done
b) What resources will be required
c) Who will be responsible
d) When it will be completed
e) How the results will be evaluated, including indicators for monitoring
progress toward achievement of its measurable quality, environmental, health, and safety objectives.
This is being done through monthly review and Management review meetings.
Ref: Quality, Environmental, health, and safety objectives are documented in
RPMRD11.
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Section 09: Support

(ISO Clause 7.0)
7.0 Support (QSHE)
7.1 Resources, 7.1.1 General, 7.1.2 People
Renfra Power Private Limited, with its management responsibility, has
demonstrated its commitment to continual improvements in QSHE performance.
The resources include machines; equipment and space that are adequately
provided for the effective performance of Quality, Environmental, and Health & Safety management
systems. The resources include trained personnel for management, the performance of assigned
work, and verification activity including internal quality, environmental, Health & Safety audits. The
Department Heads concerned prepare a note justifying the need for any resources for effectively
implementing the Systems and the Managing Director is approving authority. Maintenance of
available resources is carried out by respective HODs and teams which will ensure the continual
improvement of Quality, Environmental, and Health & Safety management systems. Resource
requirements & suitability of existing resources are discussed in the management review meeting.
7.1.3 Infrastructure (QMS)
Renfra Power Private Limited has defined the method to determine, provide and
maintain the infrastructure necessary for the operation of its processes and to achieve conformity of
products and services.
Some of the Infrastructures which are considered during regular reviews are
a) Buildings and associated utilities
b) Equipment, including hardware and software
c) Transportation resources
d) Information and communication technology.
7.1.4 Environment for the operation of processes

Renfra Power Private Limited has defined the method to determine, provide and
maintain the environment necessary for the operation of its processes and to achieve conformity of
products and services.
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The following factors are considered in order to provide a suitable environment

for the operation of processes
a) Social (e.g. non-discriminatory, calm, non-confrontational);
b) Psychological (e.g. stress-reducing, burnout prevention, emotionally protective);
c) Physical (e.g. temperature, heat, humidity, light, airflow, hygiene, noise).
Drug Policy, Harassment Policy, and Non-Smoking policy have been defined and documented
in RPHRD11.
7.1.5 Monitoring and measuring resources
7.1.5.1 General
Renfra Power Private Limited has determined and provided the resources needed
to ensure valid and reliable results when monitoring or measuring is used to verify the conformity of
products and services to requirements.
Renfra Power Private Limited ensures that the resources provided:
a) Are suitable for the specific type of monitoring and measurement activities being
undertaken;
b) Are maintained to ensure their continuing fitness for their purpose.
Renfra Power Private Limited retains appropriate documented information as
evidence of fitness for purpose of the monitoring and measurement resources.
7.1.5.2 Measurement traceability

When measurement traceability is a requirement or is considered by Renfra
Power Private Limited, to be an essential part of providing confidence in the validity of measurement
results, measuring equipment shall be
a) calibrated or verified, or both, at specified intervals, or prior to use, against
measurement standards traceable to international or national measurement standards; when no such standards
exist, the basis used for calibration or verification shall be retained as documented information;
b) Identified in order to determine their status;
c) Safeguarded from adjustments, damage, or deterioration that would invalidate
the calibration status and subsequent measurement results.
Renfra Power Private Limited has determined if the validity of previous
measurement results has been adversely affected when measuring equipment is found to be unfit for
its intended purpose, and shall take appropriate action as necessary.
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Ref: Procedure for Calibration RPQP05

7.1.6 Organizational knowledge
Renfra Power Private Limited has determined the knowledge necessary for the
operation of its processes and to achieve conformity of products and services through Competence
Matrix. This knowledge is maintained and made available to the extent necessary. When addressing
changing needs and trends, Renfra Power Private Limited, considers its current knowledge and
determines how to acquire or access any necessary additional knowledge and required updates.
Knowledge sharing across the organization is ensured through review meetings, Training, display
boards, and corrective actions cross-functional team.
7.2 Competence (QSHE)
Renfra Power Private Limited has a documented procedure to train employees at

each relevant function and level so they are aware of the QSHE Management System policy,
significant environmental aspects Risk & Opportunities, job hazards, their roles and responsibilities
in achieving conformance with the policy, and procedures, and with the requirements of the QSHE
Management System.
The Human Resource & process owner are responsible for maintaining
employee training records. Appropriate records are monitored and reviewed on a scheduled basis.
Competency is determined by the employee’s superior/supervisor in coordination with the MD &
MR.
Ref: Procedure for Training RPHRP01
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7.3 Awareness (QSHE)

Renfra Power Private Limited has ensured that persons doing
work under the organization’s control are aware of
a) The quality, environmental, health and safety policy
through training, displays and education
b) The significant environmental aspects, quality, Health
& safety related hazards and related actual or potential quality,
environmental, health & safety impacts associated with their work.
c) Their contribution to the effectiveness of the quality, environmental, health & safety
management system, including the benefits of enhanced quality, environmental, health & safety performance
d) The implications of not conforming with the quality, environmental, health & safety
management system requirements, including not fulfilling the organization’s compliance obligations.
The awareness is created through training, meetings, on-the-job training,
displays, education, and experience sharing.
Ref: Procedure for Training RPHRP01
7.4 Communication (QSHE)

established and maintains a documented procedure for internal
and external communications regarding environmental
aspects, Environmental Management systems, Significant
OH&S Risks, and OH&S management systems.
Renfra Power Private Limited has established, implemented, and maintained

the internal and external communications relevant to the quality, environmental, health & Safety
management system, including
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a) On what it will communicate;

b) When to communicate;
c) With whom to communicate;
d) How to communicate.
While establishing the communication process Renfra Power Private Limited
has considered and taken into account its compliance obligations, and also ensure that quality,
environmental, health & Safety information communicated is consistent with information generated
within the Quality, Environmental, Health & Safety management system, and is reliable. Renfra
Power Private Limited has retained documented information for communication.
7.4.2 Internal communication (QSHE)

Renfra Power Private Limited internally communicates information relevant
to the environmental, health & safety management system among the various levels and functions of
the organization, including changes to the Quality, environmental, health & safety management
system.
Renfra Power Private Limited ensures its communication process enables
persons doing work under the organization’s control to contribute to continual improvement. This
includes
o Internal communication among the various levels and functions of Renfra Power Private
Limited has been established through notice boards, daily meetings, and personal
communication.
o For interdepartmental, E-mails office memo, daily stand up meetings
o Morning process meetings are utilized for consultation with the employees on QSHE issues
o Suggestions from employees are registered and taken up for action based on the merit
o Receiving, documenting, and responding to relevant communication from external interested
parties
o Mode of external communication includes, but is not limited to
➢ Advertisements, Seminars, Community meetings, Plant-visits
➢ Annual report and or letter and related means of communication
On the part of the Occupational Health & Safety, ensure that:
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o Proper communication mode is established with the workmen, contractors, visitors, and other
interested parties are established and maintained.
o Mechanisms established for the participation of workers in:
1. Monthly Safety committee meetings, with representation and participation of the
workmen
2. Hazard identification, Risk assessments, and determining controls
3. Communication about the incidents, and involvement in the incident investigation front
4. Participation in the OH&S Programme (s) and involvement in the development and
review of OH&S policies, procedures, and objectives.
Ref: Procedure - RPMRP06
7.4.3 External communication (QSHE)
Renfra Power Private Limited externally communicates information relevant
to the quality, environmental, health & safety management system, as established by the
organization’s communication processes and as required by its compliance obligations.
Renfra Power Private Limited management maintains a mechanism to
communicate the changes which affect the Occupational Health & Safety Management System
1. Communicate to contractors and interested parties about the changes that affect the QSHE
system
2. Involves relevant external interested parties or consults on matters relating to QSHE of the plant.
Renfra Power Private Limited has established, Implemented and

maintained a procedure for participation of the workers in Hazard
identification, Risk assessments and determination of control, Involving the
employees in incident investigation (Accidents & Near misses), involving
in development of OH&S Policy and Objectives through periodical review
meeting (safety committee Meeting - Once in 3 months).
Consultation with employees and contractor workers is planned where there are any
changes that affect the QSHE in Renfra Power Private Limited. The arrangements of the participation
and consultation are planned and communicated to the employees and contract workers.
Ref: Procedure for Communication, Participation & Consultation RPMRP06
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7.5 Documented information (QEHS)

7.5.1 General (QEHS)
Renfra Power Private Limited's Quality,
Environmental, Health & Safety management system has included
the documented information required by the International standard,
documented information determined by the organization as being
necessary for the effectiveness of the Quality, Environmental,
Health & Safety management system.
Renfra Power Private Limited has established and
maintained documented information as Quality, Environmental,
Health & Safety management system procedures for each process.
Renfra Power Private Limited has also listed down the maintained
documents and retained documents in Master list of documents
RPMRD01 and Master list of records RPMRD02
7.5.2 Creating and updating (QSHE)
Renfra Power Private Limited has a system to ensure the following
requirements while creating and updating documented information
a) Identification and description (e.g. a title, date, author, or reference number);
b) Format (e.g. language, software version, graphics) and media (e.g. paper, electronic);
c) Review and approval for suitability and adequacy.
Documentation Level:
Retain documented information

(Documents & Records)
Maintain documented information

(Documents like Quality plan, Operational control procedure
Work instructions, Process flow diagram etc.)
Integrated Management system

procedures
Integrated Management System

Manual
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Codification & Description of System Documents:

LEVEL 1- Integrated Management System Manual: (IMSM)
RPPLL/IMSM/XX
RPPL - Renfra Power Private Limited
IMSM - Integrated Management System Manual
XX - running serial number
LEVEL 2- Integrated Management System Procedures: (IMSP)

RP/XX/P/YY
RP - Renfra Power Private Limited
XX- Department
P - Integrated Management System Procedure
YY - running serial number
LEVEL 3 - Documents (Maintain documented information) :

RP/XX/D/YY
RPPL - Renfra Power Private Limited
XX - Department
D - Document
YY - 2 digit Running serial number
LEVEL 4 - Records (Retain documented information) :

RP/XX/R/YY
RP - Renfra Power Private Limited
XX - Department
R - Record
YY - 2 digit Running serial number
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The following matrix explains the preparing, approving, issuing, and revising
authority for various levels of documentation.
Approval /
Document Preparing Issuing
Re approval
MR MD MR
Manual (Level 1)
MR MR & GM MR
Procedures (Level 2)
Documents (Level 3) HODs MR & GM MR
MR & GM MR
Records / Formats (Level 4) HODs
All the documents are reviewed for adequacy by the approving authority before
approval.
7.5.3 Control of documented information (QSHE)
Renfra Power Private Limited has the system to control the documented
information required for the Quality, Environmental, Health, and Safety management system by
ensuring the following points
a) It is available and suitable for use, where and when it is needed;
b) It is adequately protected (e.g. from loss of confidentiality, improper use, or loss of integrity).
Renfra Power Private Limited has a system for controlling documented
information by addressing the following activities through the documented procedure,
a) Distribution, access, retrieval, and use
b) Storage and preservation, including preservation of legibility
c) Control of changes (e.g. version control);
d) Retention and disposition.
This includes the external origin documents related to Quality, environmental, health, and safety
management systems.
Ref: Procedure for Documented Control RPMRP04, Record Control RPMRP05
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Section 10: Operation

(ISO Clause 8.0)
8.1 Operational planning and control (QSHE)
Renfra Power Private Limited has planned & implemented and controlled the
processes needed to meet the requirements for the provision of products and services and to
implement the actions determined in the Risk & Opportunity identified. Renfra Power Private
Limited has been
a) Determining the requirements for the products and services (Refer Procedure for
Contract Review RPMKTP01)
b) Establishing criteria for
1) The processes
2) The acceptance of products and services
c) Determining the resources needed to achieve conformity to the product and service
requirements
d) Implementing control of the processes in accordance with the criteria
e) Determining, maintaining, and retaining documented information to the extent
necessary
1) to have confidence that the processes have been carried out as planned
2) to demonstrate the conformity of products and services to their requirements.
Refer to List of Documents RPMRD01 and List of Records RPMRD02
The output of this planning is suitable for the organization’s operations.
Refer procedure for Operational planning & Manufacturing RPOMPRS01

Renfra Power Private Limited controls planned changes and reviews the
consequences of unintended changes, taking action to mitigate any adverse effects, as necessary.
Renfra Power Private Limited ensures that outsourced processes are controlled
through the procedure Supplier (External providers) Selection RPPUP01, Supplier performance
monitoring RPPUP02, Purchase RPPUP03
The outsourced processes are
a) Calibration
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b) Testing
c) Consulting for QMS
d) Machine services
8.2 Requirements for products and services
8.2.1 Customer communication
Renfra Power Private Limited has determined and implemented a
communication matrix with customers which includes
a) Providing information relating to products and services
b) Handling inquiries, contracts, or orders, including changes
c) Obtaining customer feedback relating to products and services, including customer complaints
d) Handling or controlling customer property
e) Establishing specific requirements for contingency actions, when relevant.
8.2.2 Determining the requirements for products and services
Renfra Power Private Limited Determining the requirements for the products
and services to be offered to customers through the inquiry review process and contract review
process.
Renfra Power Private Limited., identifying and defining the requirements for
the products and services which include any applicable statutory and regulatory requirements and
those considered necessary by the organization. Renfra Power Private Limited will meet the claims
for the products and services it offers during the contract review process.
8.2.3 Review of the requirements for products and services

8.2.3.1 Renfra Power Private Limited ensures that it has the ability to meet the requirements for
products and services to be offered to customers. Renfra Power Private Limited conducts a review
before committing to supply products and services to a customer through the inquiry & order review
process.
Renfra Power Private Limited includes the following aspects during its
contract review process.
a) Requirements specified by the customer, including the requirements for delivery and
post-delivery activities
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b) b) Requirements not stated by the customer, but necessary for the specified or
intended use when known
c) Requirements specified by the organization
d) Statutory and regulatory requirements applicable to the products and services
e) Contract or order requirements differing from those previously expressed
Renfra Power Private Limited ensures that contract or order requirements
differing from those previously defined are resolved and communicated to customers. The customer’s
requirements are confirmed by the Renfra Power Private Limited before acceptance when the
customer does not provide a documented statement of their requirements.
Ref: Procedure for Contract Review RPMKTP01
8.2.3.2 Renfra Power Private Limited retains documented information on the results of the review,
and on any new requirements for the products and services through the Feasibility review checklist.
8.2.4 Changes to requirements for products and services
Renfra Power Private Limited ensures that relevant documented information
is amended and that relevant persons are made aware of the changed requirements when the
requirements for products and services are changed through phone/email.
8.3 Design and development of products and services
Not applicable
8.4 Control of externally provided processes, products, and services
8.4.1 General
Renfra Power Private Limited will ensure that externally provided processes,
products, and services conform to requirements. The organization has determined the controls to be
applied to externally provided processes, products, and services when
a) Products and services from external providers are intended for incorporation into the
organization’s own products and services
b) Products and services are provided directly to the customer(s) by external providers
on behalf of the organization
c) A process, or part of a process is provided by an external provider as a result of a
decision by the organization.
Renfra Power Private Limited has determined and applied criteria for the
evaluation, selection, monitoring of performance, and re-evaluation of external providers, based on
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their ability to provide processes or products and services in accordance with requirements. The
organization retains documented information about these activities and any necessary actions arising
from the evaluations.
8.4.2 Type and extent of control

Renfra Power Private Limited ensures that externally provided processes,
products, and services do not adversely affect the organization’s ability to consistently deliver
conforming products and services to its customers.
The organization will
a) Ensure that externally provided processes remain within the control of its quality management
system
b) Define both the controls that it intends to apply to an external provider and those it intends to apply
to the resulting output
c) Take into consideration
1) The potential impact of the externally provided processes, products, and services on the
organization’s ability to consistently meet customer and applicable statutory and regulatory
requirements
2) The effectiveness of the controls applied by the external provider
d) Determine the verification, or other activities, necessary to ensure that the externally provided
processes, products, and services meet requirements.
Ref: Procedure for supplier selection RPPUP01/ RPPUP02/ RPPUP03
8.4.3 Information for external providers
Renfra Power Private Limited ensures the adequacy of requirements prior to
their communication to the external provider. Renfra Power Private Limited communicates to
external providers its requirements for
a) The processes, products, and services to be provided
b) The approval of
1) Products and services
2) Methods, processes, and equipment
3) The release of products and services
c) Competence, including any required qualification of persons
d) The external providers’ interactions with the organization
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e) Control and monitoring of the external providers’ performance to be applied by the

organization
f) Verification or validation activities that the organization, or its customer, intends to
perform at the external providers’ premises.
Ref: procedure for Purchase, Verification of Purchased products -RPQP01
8.5 Production and service provision
8.5.1 Control of production and service provision
Renfra Power Private Limited has implemented production and service
provision under controlled conditions. Controlled conditions include
a) The availability of documented information that defines
1) The characteristics of the products to be produced, the services to be provided, or the activities to
be performed
2) The results to be achieved
b) The availability and use of suitable monitoring and measuring resources
c) The implementation of monitoring and measurement activities at appropriate stages to
verify that criteria for control of processes or outputs, and acceptance criteria for
products and services, have been met
d) The use of suitable infrastructure and environment for the operation of processes
e) The appointment of competent persons, including any required qualification
f) The validation, and periodic revalidation, of the ability to achieve planned results of the
processes for production and service provision, where the resulting output cannot be
verified by subsequent monitoring or measurement
g) The implementation of actions to prevent human error
h) The implementation of release, delivery, and post-delivery activities.
8.5.2 Identification and traceability

Renfra Power Private Limited will use suitable means to identify outputs
when it is necessary to ensure the conformity of products and services. Renfra Power Private Limited
will identify the status of outputs concerning monitoring and measurement requirements throughout
production and service provision. Renfra Power Private Limited will control the unique identification
(Heat number, Batch number, Test certificate number, etc...) of the outputs when traceability is a
requirement and will retain the documented information necessary to enable traceability.
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8.5.3 Property belonging to customers or external providers

Renfra Power Private Limited exercises care with property belonging to
customers or external providers while it is under the organization’s control or being used by the
organization. Renfra Power Private Limited will identify, verify, protect and safeguard customers’ or
external providers’ property provided for use or incorporation into the products and services. When
the property of a customer or external provider is lost, damaged, or otherwise found to be unsuitable
for use, Renfra Power Private Limited will report this to the customer or external provider and retain
documented information on what has occurred. Presently the organization is not dealing with any
customer or supplier property.
8.5.4 Preservation
Renfra Power Private Limited preserves the outputs during production and
service provision, to the extent necessary to ensure conformity to requirements.
8.5.5 Post-delivery activities

Renfra Power Private Limited will meet requirements for post-delivery
activities associated with the products and services. In determining the extent of post-delivery
activities that are required, the organization will consider
a) Statutory and regulatory requirements
b) The potential undesired consequences associated with its products and services
c) The nature, use, and intended lifetime of its products and services
d) Customer requirements
e) Customer feedback.
8.5.6 Control of changes
Renfra Power Private Limited reviews and controls change for production or
service provision, to the extent necessary to ensure continuing the conformity with requirements.
Renfra Power Private Limited retains documented information describing the results of the review of
changes, the person(s) authorizing the change, and any necessary actions arising from the review.
This is controlled through Document Change Note RPMRD07
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8.6 Release of products and services

Renfra Power Private Limited has implemented planned arrangements, at
appropriate stages, to verify that the product and service requirements have been met. The release of
products and services to the customer will not proceed until the planned arrangements have been
satisfactorily completed, unless otherwise approved by a relevant authority and, as applicable, by the
customer. Renfra Power Private Limited will retain documented information on the release of
products and services. The documented information will include
a) Evidence of conformity with the acceptance criteria
b) Traceability to the person(s) authorizing the release.
Ref: Procedure for Monitoring & Measurement RPQP05
8.7 Control of nonconforming outputs
8.7.1 Renfra Power Private Limited ensures that outputs that do not conform to their requirements
are identified and controlled to prevent their unintended use or delivery. Renfra Power Private
Limited will take appropriate action based on the nature of the nonconformity and its effect on the
conformity of products and services. This will also apply to nonconforming products and services
detected after delivery of products, during, or after the provision of services. Renfra Power Private
Limited deals with nonconforming outputs in one or more of the following ways
a) Correction
b) Segregation, containment, return, or suspension of the provision of products and
services
c) Informing the customer with necessary details
d) Obtaining authorization for acceptance under a concession from the Customer or
customer-approved person. Whenever rework or repair is carried out, conformity to the requirements will be
ensured through the inspection process.
8.7.2 Renfra Power Private Limited will retain documented information that:
a) Describes the nonconformity
b) Describes the actions taken
c) Describes any concessions obtained
d) Identifies the authority deciding the action in respect of the nonconformity through the Non-
conformance register and Corrective action report RPMRP10
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8.1 Operation (EH&S)
The operating criteria are defined for processes wherever the absence of process
control criteria will have an influence on environmental, health & safety performances. The operating
criteria are defined in standard operating procedures referred to hereunder. Renfra Power Private
Limited has implemented control of the processes in accordance with the operating criteria defined
in each standard operating procedure. The responsibilities for implementing the operating criteria are
defined in each standard operating procedure.
The operational controls include engineering controls, One-point lessons,
procedures, work instructions, and checklists. Renfra Power Private Limited has implemented the
controls in the following hierarchy (e.g. elimination, substitution, administrative).
Renfra Power Private Limited is controlling the planned changes and reviews the
consequences of unintended changes, taking action to mitigate any adverse effects on SHE
performances.
Renfra Power Private Limited has ensured that outsourced processes are
controlled.
The following processes are outsourced:
a. Calibration
b. Fabrication
c. Testing
The applicable requirements related to SHE identified by Renfra Power Private
Limited are communicated to suppliers and subcontractors (External providers) through Purchase
orders, Job orders, Letters, and Training.
Renfra Power Private Limited has established the operational controls in the life
cycle perspective of the product, Renfra Power Private Limited has
a) established controls, as appropriate, to ensure that its SHE requirements are addressed
in the design and development process for the product or service, considering each life cycle stage
through Manufacturing process design.
b) Determined its QEHS requirements for the procurement of products and services as
necessary through supplier selection criteria and supplier registration form.
c) System to communicate its relevant QEHS requirements to external providers,
including contractors.
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d) Considered the need to provide information about potential significant environmental

impacts associated with the transportation or delivery, use, end-of-life treatment, and final disposal
of its products and services.
Renfra Power Private Limited has maintained documented information to the
extent necessary to have confidence that the processes have been carried out as planned without
affecting environmental, health, and safety performances.
References to OCP include:
➢ Technical specifications
➢ Material safety data sheet (MSDS)
➢ Relevant supplier data
➢ Do and don’ts at the operational site etc.,
o Operational controls are established for processes related to the purchase of goods,
equipment, and services; related to contractors, visitors, and other related visitors to the workplace
o Review and approval of all OCPs are done by MR – QEHS
o OCP’s explain in detail, the operating criteria where their absence could lead to
deviations from the QSHE Policy & QSHE Objectives
o Revised based on the effectiveness of the control measures annually or the basis of
suggestions, accidents, illness
The process owner, along with the MR is responsible for the preparation,
implementation, updating, and maintenance of Operational control plans.
Refer Procedure for Operational Control – RPSAP07

8.1.2 Eliminating hazards and reducing OH&S risks
Renfra Power Private Limited is considering the changes to existing controls.
The consideration is given to reducing the risk level according to the following hierarchy
a) Elimination of the Hazard
b) Substitution by replacing the Hazards
c) Engineering controls by isolating the people from Hazards
d) Signage / Warnings / administrative controls by improving or changing the way people work
e) Personal protective equipment to protect the worker from hazards.
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Renfra Power Private Limited has documented the result of the Hazard & Risk
assessment and controls determined in the Hazard & Risk Analysis register RPSAD01
Renfra Power Private Limited has ensured that OH&S risks and determining
controls are taken into account during the OH&S management system establishment.
Refer: Procedure for HIRA – RPSAP06
8.1.3 Management of change

Renfra Power Private Limited has established a process for the implementation
and control of planned temporary and permanent changes that impact OH&S performance, including:
a) New products, services, and processes, or changes to existing products, services, and
processes, including:
— Workplace locations and surroundings
— work for an organization
— working conditions
— Equipment
— workforce
b) Changes to legal requirements and other requirements
c) Changes in knowledge or information about hazards and OH&S risks
d) Developments in knowledge and technology
Renfra Power Private Limited reviews the consequences of unintended changes,
taking action to mitigate any adverse effects through HIRA and MRM.
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8.1.4 Procurement
8.1.4.1 General
process to control the procurement of products and services in order to ensure their conformity to its
OH&S management system through Procedure for RPPUP01/ RPPUP02/ RPPUP03
8.1.4.2 Contractors
Renfra Power Private Limited coordinates its procurement process with its
contractors, in order to identify hazards and to assess and control the OH&S risks arising from:
a) The contractors’ activities and operations that impact the organization;
b) The organization’s activities and operations that impact the contractors’ workers
c) The contractors’ activities and operations that impact other interested parties in the
workplace.
Renfra Power Private Limited ensures that the requirements of its OH&S
management system are met by contractors and their workers. Renfra Power Private Limited
procurement process has defined and applied occupational health and safety criteria for the selection
of contractors.
Ref: Procedure for Supplier Selection RPPUP01/ RPPUP02/ RPPUP03
8.1.4.3 Outsourcing
Renfra Power Private Limited ensures that outsourced functions and processes
are controlled. Renfra Power Private Limited also ensures that its outsourcing arrangements are
consistent with legal requirements and other requirements and with achieving the intended outcomes
of the OH&S management system. The type and degree of control to be applied to these functions
and processes are defined in Procedure for Supplier Selection RPPUP01/ RPPUP02/ RPPUP03
8.2 Emergency preparedness and response (QSHE)
Renfra Power Private Limited has established, implemented, and
maintained a QEHS Management System procedure to:
Identify potential emergency situations which means, any
Intolerable, non-routine situation which endangers the
personnel, Environment, other interested parties, or
surroundings of Speed Team Infra Private limited. The
potential emergencies identified through Risk & Opportunity
are also considered for establishing the procedures.
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a) Prepared to respond by planning actions to prevent or mitigate adverse environmental impacts from
emergency situations through the procedure for emergency preparedness.
b) Procedure to respond to actual emergency situations when there is an alarm.
c) Established procedure to take action to prevent or mitigate the consequences of emergency situations,
appropriate to the magnitude of the emergency and the potential environmental impact, quality, health
& safety of employees and other interested parties.
d) Procedure in place for periodically testing the planned response actions
e) Procedure to periodically review and revise the processes and planned response actions, in particular
after the occurrence of emergency situations or tests
f) Procedure to provide relevant information and training related to emergency preparedness and
response, as appropriate, to relevant interested parties, including persons working under its control.
Renfra Power Private Limited has documented the procedure for emergency
preparedness and control. An emergency response team is formed and trained periodically, as per the
emergency preparedness and response for SHE requirements. Emergency preparedness methods are
reviewed by the SHE Committee on a Semi-annual basis and in particular after the occurrence of
accidents or emergency situations. Reports of the drills are made available with QSHE MR. the
emergency preparedness mock drill is carried out to simulate and verify the preparedness for
emergency situations, which means any intolerable, non-routine situation which endangers,
environmental safety, personal, property, and other interested parties or to the surroundings. The
emergency preparedness & response is reviewed based on potential situations, the occurrence of an
accident or emergency situation and is reviewed during the SHE Management System Review
Renfra Power Private Limited Conducts Emergency mock drills with the assistance of external
agencies, semi-annually to test its emergency preparedness and procedure and actions arising thereof.
Refer Procedure for Emergency preparedness & response RPSAD03
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Section 11: Performance Evaluation

(ISO Clause 9.0)
9.1 Monitoring, measurement, analysis, and evaluation (QSHE)
9.1.1 General (QSHE)
Renfra Power Private Limited has established a procedure
for monitoring, measuring, analyzing, and evaluating its
environmental, health & safety performances
Renfra Power Private Limited has determined the procedure in Monitoring

& Measurement RPQP05 for the following aspects
a) What needs to be monitored and measured?
b) The methods for monitoring, measurement, analysis, and evaluation to ensure valid results
c) The criteria against which the Renfra Power Private Limited evaluates its environmental performance
and appropriate indicators
d) When the monitoring and measuring are to be performed
e) When the results from monitoring and measurement are to be analyzed and evaluated.
Renfra Power Private Limited has defined a procedure for ensuring that
calibrated or verified monitoring and measurement equipment is used and maintained for monitoring
& measuring the quality, environmental, health & safety performances. Renfra Power Private
Limited has defined the procedure to evaluate its quality, environmental, health & safety performance
and the effectiveness of the quality, environmental, health & safety management system in
Performance evaluation.
Renfra Power Private Limited communicates relevant environmental
performance information both internally and externally, as identified in its communication process
defined in Performance evaluation and as required by its compliance obligations defined in Legal &
Legal & another requirement RPMGD02. Necessary documented information is retained as
evidence of the monitoring, measurement, analysis, and evaluation results as addressed.
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9.1.2 Customer satisfaction (QMS)

Renfra Power Private Limited monitors customers’ perceptions of the degree
to which their needs and expectations have been fulfilled. Renfra Power Private Limited has
determined the methods for obtaining, monitoring, and reviewing this information.
Ref: Procedure for Customer Satisfaction RPMKP01.
9.1.3 Analysis and evaluation (QMS)
Renfra Power Private Limited will analyze and evaluate appropriate data and
information arising from monitoring and measurement.
The results of the analysis will be used to evaluate:
a) Conformity of products and services
b) The degree of customer satisfaction
c) The performance and effectiveness of the quality management system
d) If planning has been implemented effectively
e) The effectiveness of actions taken to address risks and opportunities
f) The performance of external providers
g) The need for improvements to the quality management system.
9.1.2 Evaluation of compliance (EHS)

Renfra Power Private Limited has established, implemented and maintained
a process for evaluating compliance with legal requirements and other
requirements
Has: a) determined the frequency and method(s) for the evaluation of
compliance
b) evaluated compliance and take action if needed
c) Maintained knowledge and understanding of its compliance status with
legal requirements and other requirements
d) Retained documented information of the compliance evaluation result.
If any non-compliances are observed; the corrective actions are taken and
recorded in the corrective action report. Renfra Power Private Limited has established and
maintains knowledge and understanding of its compliance status through EHS Legal Register
RPMGD02. The procedure for evaluating the legal compliances is addressed in
Refer to The procedure for evaluating the legal compliances.
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9.2 Internal audit (QSHE)

9.2.1 General (QSHE)
Renfra Power Private Limited has defined the procedure for conducting
internal audits at planned intervals to provide information on whether the quality, environmental,
health & safety management system conforms to
1) Renfra Power Private Limited own requirements for its quality,
environmental, health & safety management system
2) The requirements of this International Standard (ISO 9001:2015, ISO
14001:2015 & ISO 45001:2018) Are effectively implemented and maintained.
9.2.2 Internal audit program (QSHE)
Renfra Power Private Limited has established, implemented, and maintained
an internal audit program that includes the frequency, methods, responsibilities, planning
requirements, and reporting of its internal audits. Renfra Power Private Limited has considered the
quality, environmental, health & safety importance of the processes concerned, changes affecting the
organization, and the results of previous audits while planning an internal audit program. The audit
planning procedure is detailed in RPMRP07
Renfra Power Private Limited has defined the audit criteria and scope for each
audit through the audit schedule. The qualified auditors are used to conduct audits to ensure
objectivity and the impartiality of the audit process. A list of qualified auditors for the QEHS
management system is maintained. The result of the EHS audit is reported to relevant management.
Renfra Power Private Limited retains the documented information as evidence of the
implementation of the audit program and the audit results as defined in the procedure are detailed
in RPMRP07
Refer: Procedure for Internal Audit RPMRP07
9.3 Management review (QSHE)
Reviews include assessing opportunities for improvement and need

for changes to the environmental, health & safety management
system, including QSHE Policy and quality, environmental, health &
safety objectives and targets at once in 6 months frequency.
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Renfra Power Private Limited Top management (MD) reviews the

organization’s quality, environmental, health & safety management system once in 6 months to
ensure its continuing suitability, adequacy, and effectiveness. The scheduled date for the meeting
takes place as per the MRM plan, and this will be made at least 2 times a year by the QSHE MR &
MD. The following procedure is to be followed to conduct the management review meeting,
a) The circular is to be prepared at least 10 days before the MRM date.
b) Top management is the Chairman of the MRM meeting. QSHE MR collects the information from all
department HODs one week before the commencement of the MRM meeting. The data shall be
submitted in PPT format.
c) QSHE MR shall consolidate the data collected and make a PPT presentation which shall indicate the
key issues related to QSHE.
d) Actions required for key issues to be finalized and minutes of a meeting shall be recorded with action
plan, target date, and responsibility in Minutes of Management review meeting RPMRP08
The management review includes the following agenda in Renfra Power Private
Limited.
a) The status of actions from previous management reviews related to QSHE
b) Changes in:
1) External and internal issues that are relevant to the quality, environmental, health & safety
management system
2) The needs and expectations of interested parties, including compliance obligations
3) Its significant environmental aspects, significant health & safety risks
4) Risks and opportunities
c) The extent to which environmental, health & safety objectives have been achieved
d) Information on the organization’s quality, environmental, health & safety performance, including
trends in
1) Nonconformities and corrective actions
2) Monitoring and measurement results
3) Fulfilment of its compliance obligations
4) QSHE audit results
e) Adequacy of resources
f) Relevant communications from interested parties, including complaints
g) Opportunities for continual improvement
h) Incidents status
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i) Consultation and participation of workers

The minutes of the management review meeting (outputs) shall include
conclusions on the continuing suitability, adequacy, and effectiveness of the quality, environmental,
health & safety management system, decisions related to continual improvement opportunities, and
decisions related to any need for changes to the quality, environmental, health & safety management
system, including resources. Minutes of Management review meeting RPMRR05 will include the
actions when quality, environmental, health & safety objectives have not been achieved, and
opportunities to improve the Integration of the quality, environmental, and health & safety
management system with other business processes. It also includes any implications for the strategic
direction of the organization.
Refer: Procedure -RPMRP08
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Section 13: Improvement

(ISO Clause 10)
10 Improvements
10.1 General
Renfra Power Private Limited has determined the system to find out
opportunities for improvement and implement necessary actions to achieve the intended outcomes of
its quality, environmental, health & safety management system through the procedures. Refer
procedure manual.
10.2 Incident, Nonconformity, and corrective action (QSHE)

established a system for handling and investigating incidents
which include accidents, near-miss cases, and emergency
situations. All incidents are investigated, root cause analysis
carried out, and corrective and preventive action taken.
(Procedure for Incident investigation, corrective actions
RPSAP03).
The scope of incident investigation activity includes:
o Collection of Incidents / near misses through Incident Investigation Report / Near Miss
register
o Reporting to Factory head during daily coordination meeting, the status of:
a) Incident
b) Near miss
c) Emergency situations
o The report on the incident investigation should reach MR – QSHE within 24 hours of the
occurrence of the incident.
o An investigation team comprising of an employee appointee, Supervisor, process owner, and

Medical officer (if required) in case of a reportable Incident, investigates the incident.
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o Investigate the cause, root cause, and lack of control that resulted in the event through why-
why analysis.
o During the investigation, the following factors are considered and a report of investigation is
prepared and communicated to all concerned personnel:
a) Incident Brief
b) Equipment / Product involved
c) Part of the body involved; Severity
d) Activity related to the event; Date & Time of event occurrence
e) Frequency of Incident / near miss
f) Agency that causes Incident / near miss / emergency situation
o Corrective and preventive action is prepared in consultation with the concerned process
owners
o Ensure implementation of the corrective action proposed and before implementation, a Risk
Assessment of proposed corrective and preventive action is performed, as the case may be
o The effectiveness of the CAPA taken is monitored and HIRA revised if required.
o In case of investigation by an external agency, the protocol set by Statutory authorities e.g.,
Factory inspector, Pollution control board authorities, etc. are followed
o In case any documented procedure is to be amended as a result of corrective/preventive

action, the procedure as mentioned in Document and Data Control is adopted
o The monthly Safety committee meeting reviews all incidents, including near misses, and
records are maintained
o In case of reportable accidents, a report is made which includes the following:
1. Description of the occurrence

2. Equipment or product involved
3. Working condition at the time of occurrence
4. Potential severity and probable frequency of occurrence
5. Identification of remedial actions and actual costs.
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o The information to be sent to statutory authority may incorporate the requirement as per
relevant Act / Rule as may be applicable
10.2 Nonconformity and corrective action (QSHE)
Nonconformity will be raised under the following circumstances

when it occurs;
Not meeting QEH&S performance standards
Occurrence of an Incident; Any property damage
A near miss; Occupational related illness
Emergency situation
Risk & opportunities
Review the nonconformity and evaluate the immediate causes / basic causes and
each of the controls that led to the nonconformity and decide the corrective action to avoid recurrence
in consultation with the concerned process owner involving the Employee Appointee.
Corrective and preventive action may include one or more of the following actions:
a) Change in work practice
b) Training to the concerned personnel
c) Addition, modification to the OCP (SOPs)
d) Change in design of the equipment
e) Preparation of the IMS program
f) Review of legal requirements
When a nonconformity occurs, Renfra Power Private Limited
a) react to the nonconformity by taking action to control and correct, deal with the consequences,
including mitigating adverse quality, environmental, health & safety impacts
a) evaluate the need for action to eliminate the causes of the nonconformity by doing root cause analysis,
identification of root cause in order that it does not recur or occur elsewhere by reviewing the
nonconformity, determining the causes of the nonconformity, determining if similar nonconformities
exist, or could potentially occur, implement any action needed. The non-conformity, root cause, and
corrective actions are recorded in the Non-conformance & Corrective action report RPMRP10
Renfra Power Private Limited EHS committee reviews the effectiveness of
any corrective action taken with respect to EH&S. The review result is recorded in the Non-
conformance & Corrective action report RPMRP10 appropriateness of corrective action is
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ensured by the EHS committee. If the corrective action is not appropriate, the team will request the
responsible person to take another corrective action. The procedure for corrective action is addressed
in RPMRP10
Refer Procedure for Incident investigation & Corrective action RPMRP10
10.3 Continual improvement
Renfra Power Private Limited is continually improve the suitability,

adequacy and effectiveness of the quality, environmental, health &
safety management system to enhance QSHE performance by providing
adequate resources, setting up the QSHE policy and QSHE objectives,
internal audit and management review meetings. The continual
improvement is verified through trend of QEHS objectives and
reviewed in QSHE management review meetings.
Page 52 of 52

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Renfra Power Private Limited

No.122(12), Varthaga Nagar, Kuthukalvalasai, Tenkasi-627811,

Section 01: Cover Page

Integrated Management System Manual

ISO 9001: 2015

o Quality Management Systems – Requirements with guidance for use

ISO 14001: 2015

o Environmental Management Systems – Requirements with guidance for

o Occupational health and safety management systems – Requirements

NAME SIGNATURE NAME SIGNATURE

VERSION DATE DESCRIPTION PREPARED & VERIFIED BY

Section 02: NOTE TO IMS MANUAL USERS

This Integrated Management System manual is common and applicable to the

Renfra Power Private Limited

Section 03: Table of Contents

Section No. Description Page.no ISO clause references

RPMGD03 Context of the Organization -- ------

Interested Parties’ needs &

ANX II Process Map -- ------

RPMRD12 QSHE Policy -- ------

RPMRD11 QSHE Objectives -- ------

RPMRD10 Organization Chart -- ------

Section 04: Organization Profile

Plant & Location

Renfra Power Pvt Ltd

05. Amendment history

Section 06. Context of the Organization (QSHE)

4.1 General Requirements (QSHE)

4.1 Understanding the organization and its context: (QSHE)

Renfra Power Private Limited determines external and

Ref: Context of the organization -RPMGD03

4.2 Understanding the needs and expectations of interested parties (QSHE)

parties and applicable statutory and regulatory

Ref: Process Map RPPL /IMSM/ANX II

(ISO Clause 5.0)

a) Management has taken accountability for the effectiveness of the Quality,

5.2 Quality, Environmental, OH&S Policy (QSHE)

a) It is appropriate to the purpose and context of the

c) Includes a commitment to the protection of the quality, environment, health &

INTEGRATED MANAGEMENT SYSTEM POLICY

RPPL Leadership team approved Subsequent policies, which are

• RPPL Assure, and control the quality of RPPL's business processes,

The IMS will be subjected to regular audit & formal management

DATE:- CHAIRMAN & MANAGING

5.3 Organizational roles, responsibilities, and authorities (QSHE)

Renfra Power Private Limited Top

a) Ensuring that the Quality, Environmental, Health & safety management

5.4 Consultation and Participation of Workers (QSHE)

Renfra Power Private Limited has established,

Procedure for the participation of the workers in Hazard identification, Risk

a) Provided mechanisms, time, training, and resources necessary for consultation

b) provided timely access to clear, understandable, and relevant information

c) Determined and removed obstacles or barriers like failure to respond to worker

d) Emphasized the consultation of non-managerial workers on the following:

1) Determining the needs and expectations of interested parties

1) Determining the mechanisms for their consultation and participation

Section 08: Planning

Renfra Power Private Limited has

o The issues referred to in the Context of the organization RPMGD03

6.1.2 Environmental Aspects

Renfra Power Private Limited takes into account

6.1.2 Hazard identification and assessment of risks and opportunities

Renfra Power Private Limited has established, implemented, and maintained a