Number Opened Priority Short description Caller VIP Location

INC011151 2022-12-01 11:33:27 4 - Low Unable to login Nicholas FALSE Fallsington

1 Ditullio

INC011147 2022-12-01 08:37:32 2 - High SRBFRHV01 Down SolarWinds FALSE

3 Alerts

INC011128 2022-11-29 21:55:55 4 - Low Faulty HDMI Port Granum FALSE Singapore
4 Augustine
Xuan Jin
Chew

INC010502 2022-10-12 14:26:53 4 - Low Intune setup failing Jason Swift FALSE South
4 on Personal Andriod Windsor
phone. User is
already part of
BYOD group

INC009192 2022-06-29 13:17:05 5 - Planning wipe and recycle Alexander FALSE Tewksbury
5 SDAIPHYPERV T620 Dallas
server
INC011095 2022-11-28 01:23:20 4 - Low GK420t Zebra Theodore FALSE Macquarie
2 Network printer Klich Park

INC011142 2022-11-30 21:16:17 4 - Low Constantly getting Emmanuel FALSE Los Angeles
7 BSOD, Slow Tedtaotao
response time, Slow
bootup, 100% CPU
Utilization even
when on idle,
Battery Capacity is
little to none.

INC011109 2022-11-28 15:01:47 4 - Low laptop info can't get Barbara FALSE East
1 2nd monitor to Vetter Rutherford
work 112822

INC010711 2022-10-27 04:05:21 5 - Planning acting weird Phamela FALSE Schiedam

3 Schoenmak
ers-Mission

INC010905 2022-11-10 08:42:26 5 - Planning AD02.SmithEng.loca SolarWinds FALSE

8 l Low Volume Alerts
Space: 7 % = 77.7 G
> E: Label:Data
Serial Number
ac2c1c22 Tier0-
Critical
INC011123 2022-11-29 13:54:33 2 - High VaultTX.marcorservi SolarWinds FALSE
0 ces.com Down Alerts

INC011141 2022-11-30 18:02:41 2 - High SMTLBVAULT Down SolarWinds FALSE

5 Alerts

INC011128 2022-11-30 03:59:04 4 - Low Qlik server down Dinesh FALSE

6 SSTERQLIKVIEWP Reddy

INC011108 2022-11-28 14:40:50 2 - High VaultTX.marcorservi SolarWinds FALSE

8 ces.com Down Alerts

INC011113 2022-11-29 00:58:38 3 - SQL02.SmithEng.loc SolarWinds FALSE

6 Moderate al Low Volume Alerts
Space: 1 % = 5.9 G >
D: Label:Data Serial
Number a2a395de

INC011092 2022-11-26 11:55:33 2 - High DC- SolarWinds FALSE

2 CO1.marcorservices. Alerts
com Down
INC010905 2022-11-10 08:14:00 4 - Low I'm having issues James FALSE Thomasville
3 with my printer. Moore

INC011122 2022-11-29 13:05:38 4 - Low Can't connect to Terry FALSE Plymouth

2 printers Alexander

INC011108 2022-11-28 14:40:48 2 - High DC- SolarWinds FALSE

7 TX.marcorservices.c Alerts
om Down

INC010711 2022-10-27 04:52:45 4 - Low re: Access to Jude Ghin FALSE Singapore
4 10.64.137.42 is the
IP address of PABX.
INC010798 2022-11-02 16:00:47 5 - Planning WiFi connection in Nicholas FALSE Tewksbury
4 the pit at the Goodwin
Defender test stand
is not consistent
and can be very
slow

INC010811 2022-11-03 12:56:43 4 - Low The Polycom unit in Wendy FALSE Waukesha
4 all conference and Lester
huddle rooms do
not work properly.
INC011047 2022-11-21 09:43:16 4 - Low FW: Offshore Share Daniel FALSE Pittsburgh
4 drive access Lobas
question
INC010543 2022-10-15 03:56:48 5 - Planning SWDETSPQITACA SolarWinds FALSE
9 Low Volume Space: Alerts
9 % = 5.6 G > D:\
Label:Data Serial
Number 2ec783f2

INC011141 2022-11-30 18:02:42 2 - High SMTLBFS01 Down SolarWinds FALSE

6 Alerts

INC011141 2022-11-30 18:02:43 2 - High SMTLBHV01 Down SolarWinds FALSE

7 Alerts

INC011122 2022-11-29 13:36:31 2 - High DC- SolarWinds FALSE

6 TX.marcorservices.c Alerts
om Down
INC011109 2022-11-28 15:16:46 4 - Low Outlook blocked an Linda FALSE Troy
3 email attachment, Brandt
how do I get the
attachment
unblocked?

INC010732 2022-10-28 11:03:38 5 - Planning WaterQuote issue Daniel FALSE Troy

4 w/Manufacturer Harper
Reps showing
properly

INC011125 2022-11-29 15:11:57 4 - Low outlook not Andrew FALSE Indianapoli

1 receiving emails Dawes s

INC011152 2022-12-01 12:19:04 4 - Low FW: New Message Daniel FALSE Pittsburgh
9 (1) from Brailer
V13014005900042
(00:01:03) in
Mailbox 623

INC011080 2022-11-23 11:53:15 4 - Low EVOQUA GLOBAL April Boone FALSE Troy
3 PROTECT - KEEPS
DISCONNECTING
INC011150 2022-12-01 11:17:46 4 - Low FW: UVLD Daniel FALSE Troy
7 Configurator - Harper
Change request
INC010299 2022-09-27 16:39:26 5 - Planning Germany - Enable Daniel FALSE Troy
8 Text Field <Qty.> Harper
when entering line
item via the yellow
+
INC011153 2022-12-01 12:31:12 4 - Low Enabled parts for Venus FALSE Bolingbroo
3 Branch 095 Texas Hoover k
City ***** Calpine
Texas City (2) SF454
STOC (Term - 4
months)

INC011098 2022-11-28 07:48:32 4 - Low FW: Teams chat in Vaibhavi FALSE

0 D365 Pandya

INC011066 2022-11-22 10:52:27 4 - Low doclink issues Dawn FALSE Auburn

5 Youness Hills

INC011140 2022-11-30 16:05:44 4 - Low Please activate Carollyn FALSE Irondale

0 contracts 40502217 Hawkins
& 40502285. Please
forward to Sherry
Mankin.

INC011133 2022-11-30 11:26:30 4 - Low FW: [EXTERNAL] RE: Justine FALSE Troy
7 12750 EVOQUA Hayes
WATER
TECHNOLOGIES

INC011101 2022-11-28 09:52:26 5 - Planning New Product Range Daniel FALSE Troy
6 - VXM Harper

INC011142 2022-11-30 20:35:20 4 - Low Vendor Request Aishwarya FALSE

6 #106288 is unable Gundkal
to resubmit by
requestor

INC011058 2022-11-21 17:49:40 4 - Low Chapman wrong William FALSE Gainesville

1 phone number on Chapman
teams again
INC011112 2022-11-28 20:25:46 4 - Low FW: Initialization of Eng Teck FALSE Singapore
5 user name and Lim
password (website
not working)

INC011151 2022-12-01 11:26:56 4 - Low FW: [Textura David FALSE Sarasota

0 System] November Morano
PA - Sign Lien
Waiver

INC011125 2022-11-29 15:38:27 4 - Low Teams is not Brandon FALSE Vancouver

3 working Nelson

INC009980 2022-08-30 11:17:20 5 - Planning WaterQuote Title Daniel FALSE Troy

4 Page Update Harper
INC011145 2022-12-01 06:16:15 4 - Low S4 Booking report - Xuejiao FALSE Shanghai
0 add Booking Qty Shen
and Customer
Group (Vertical
Market)

INC005860 2021-11-05 10:09:53 4 - Low Unable to access James FALSE Warwick

1 Journal Entry Nelson
backup in SAP

INC008665 2022-05-17 23:00:42 5 - Planning [OCT '22] copy Jill Chiu FALSE Pittsburgh
3 quote search error

INC011025 2022-11-18 11:43:51 4 - Low Add employee to Nita Miller FALSE Richmond
4 SAP for CAT2 &
CATs DA
INC011090 2022-11-25 13:44:55 4 - Low FW: Proforma Kenneth FALSE Sacrament
0 Invoice-6782341 - Working o
kenneth.working@e
voqua.com

INC011148 2022-12-01 09:14:41 4 - Low Unable to call me Sandy de FALSE Schiedam

3 on Teams and my Waard
31102080130
INC010299 2022-09-27 16:46:17 5 - Planning Discounts on Daniel FALSE Troy
9 Output Document Harper

INC010879 2022-11-08 15:55:01 4 - Low Microsoft Store Alexander FALSE Colorado

5 freezes or crashes Briski Springs
when I open it.
INC011157 2022-12-01 15:39:38 4 - Low FW: ACH PMNT Paul FALSE Waukesha
4 SUMMARY/12.01.20 Wojnowski
22-$15,522.22/(116
719

INC010014 2022-09-01 17:06:16 5 - Planning French language for Jill Chiu FALSE Pittsburgh
3 quote approval
submitter creates
errors
INC011082 2022-11-23 14:47:35 4 - Low Harddrive memory Paul FALSE Memphis
4 issue- cannot open Dieckhaus
many applications
or files because of
not enough
memory.
Everything is moved
to One Drive that
can be. Need
someone to add

INC010511 2022-10-13 07:45:00 5 - Planning [Oracle Working] Daniel FALSE Troy

1 FW: WQ Revision Harper
History - CLOSE
ACTION

INC010299 2022-09-27 16:09:11 5 - Planning Quote Expired Daniel FALSE Troy

2 validation error Harper

INC011095 2022-11-28 04:01:46 4 - Low Ein Lieferant hat Werner FALSE Gunzburg
8 mich anderufen, er Mueller
kann uns keine E-
Mails senden
(Andreas.Heigermos
er@ecolab.com)

INC010970 2022-11-15 22:52:02 4 - Low RE: DUI - SO Amy FALSE Caldicot

7 1218339 AEL Brooke
AMERICAS, INC -
cust# 1151867

INC011155 2022-12-01 13:42:32 4 - Low FW: High Priority: Marissa FALSE Pittsburgh
3 (Transciption Covell
Unavailable)
+19809876112 left a
note on Thursday,
December 01

INC011147 2022-12-01 08:37:31 4 - Low Problems with the Hyazinth FALSE Gunzburg
2 telephone system Kolenda

INC008240 2022-04-26 09:54:31 5 - Planning CRM Cleanup - Copy Jack FALSE South Bend
2 Quote Errors; Haughee
Unable to Copy
Information

INC011124 2022-11-29 14:50:30 4 - Low password Mark FALSE Columbia

2 Holton
INC008160 2022-04-19 14:33:06 5 - Planning ST. JOSEPH COURT; Jack FALSE South Bend
5 SOUTH BEND, IN - Haughee
WOSD CONV. 2019-
353828

INC011148 2022-12-01 09:20:07 4 - Low order 81862319 Timothy FALSE Plymouth

7 Murphy

INC011138 2022-11-30 15:03:16 4 - Low Outlook will not Frederick FALSE Tewksbury
6 update Wilkins

INC008586 2022-05-12 09:32:10 5 - Planning FW: Error in Water Kristen FALSE Pittsburgh
2 Quote# 2022- Johnson
528509
INC011089 2022-11-25 11:08:07 4 - Low Undeliverable email Michael FALSE Mississauga
7 to Evoqua email Bishop
account
INC010873 2022-11-08 11:52:44 4 - Low list price history Gretchen FALSE Warwick
7 Dubuc

INC008501 2022-05-06 08:25:12 4 - Low winshuttle not Suzanne FALSE Pittsburgh

0 working Reetz

INC011160 2022-12-01 20:23:17 4 - Low Delivery has failed Yunyun FALSE Singapore
2 to these recipients Ruan
or groups -
Sungroup

INC010246 2022-09-22 13:12:05 4 - Low Error - 401 Lichelle FALSE San Diego
1 Unauthorized Delgado

INC011146 2022-12-01 07:45:47 4 - Low RE: Stuck CRM order Judy Szot FALSE Indianapoli
0 s

INC011083 2022-11-23 15:42:42 4 - Low SAP part numbers Deekshitha FALSE Tewksbury
1 required Adapa

INC010928 2022-11-11 11:06:20 4 - Low TRYING TO DELETE Jill Divito FALSE Tewksbury
7 ZG PARTNER UNDER
SALES AREA IN MDG

INC011152 2022-12-01 11:52:03 3 - Device setup failed Julio FALSE San

0 Moderate Buelna Antonio
INC010069 2022-09-07 16:43:51 5 - Planning Missing Business Daniel FALSE Troy
8 Segments in D365 / Harper
WQ (HIGH
PRIORITY)

INC011134 2022-11-30 12:07:27 4 - Low FW: Contracts not in Rebecca FALSE Arlington
4 Workflow Dobbs

INC011104 2022-11-28 10:53:40 4 - Low QA Admin Account - Kelly FALSE Tewksbury

0 InventoryPrivate Chambers
drive
INC010756 2022-10-31 15:11:13 5 - Planning as Training team Kelmend FALSE Vancouver
5 expands into other Lusha
divisions need DDG
set up to allow
messaging to go to
over 500 people

INC010394 2022-10-04 15:26:06 5 - Planning FW: PTC twin Daniel FALSE Troy
0 softener water Harper
quote update
INC011097 2022-11-28 07:32:14 4 - Low Please add to Regen Penny FALSE Roseville
7 table Skoby

INC010609 2022-10-19 16:37:15 5 - Planning Add Business Jeremy FALSE Pittsburgh

3 Segment to WQ Cypher

INC011022 2022-11-18 09:32:19 4 - Low Undeliverable Chelsea FALSE Darlington

9 Murphy

INC010229 2022-09-21 10:37:07 4 - Low Install Winshuttle Ramamoort FALSE Manapakka

7 app in my new hi Sivasamy m
Laptop

INC011121 2022-11-29 12:08:00 4 - Low VFX3 Incomplete Colleen FALSE Randolph

2 Billing Error Coleman

INC011079 2022-11-23 10:39:08 4 - Low Australia VC Config William FALSE Holland

0 Values Bensinger

INC011157 2022-12-01 15:26:38 4 - Low December F&E Lacey FALSE Ludington

2 Surcharge Update in Bishop
Dynamic/Water
Quote
INC011150 2022-12-01 10:40:12 4 - Low Phone Number not Karen FALSE Skippack
4 working "MS Teams Ezernack
No: +1 (484)-991-
4394"

INC011152 2022-12-01 11:53:50 4 - Low FW: High Priority: Ariel FALSE Pittsburgh
1 (Transciption Kuperminc
Unavailable)
+19809876112 left a
note on Tue, Nov,
29

INC011033 2022-11-18 18:05:03 4 - Low Z010 Applies Sherry FALSE Houston

5 Incorrectly to Mankin
Contractual DMR -
Changes Billing
Amount to $0.00

INC011071 2022-11-22 16:20:18 4 - Low NOT ABLE TO Jill Divito FALSE Tewksbury
8 DELETE ZG PARTNER
UNDER SALES

INC009726 2022-08-09 12:27:22 5 - Planning FW: WaterQuote - Daniel FALSE Troy

3 Discuss Net Terms Harper

INC010260 2022-09-23 12:34:11 4 - Low I am trying to Bony FALSE Tewksbury

0 submit a CAR Ganugapan
through Winshuttle. ta
However, an error is
appearing.

INC011076 2022-11-23 09:02:59 4 - Low Personal.xlsb is Maresa FALSE Fredericton

7 locked for editing Zelaya
excel Romero
INC003322 2021-04-16 08:07:06 4 - Low Need access to Prakash FALSE Manapakka
1 Winshuttle Studio Kumar m

INC010166 2022-09-15 14:37:23 4 - Low WaterQuote Richard FALSE East

7 Reiter Rutherford

INC011088 2022-11-25 04:07:06 4 - Low SAP Partner Tsui Lee FALSE Singapore
2 function WT
Contact

INC004528 2021-07-22 11:25:47 4 - Low Need to update new Haridutt FALSE

0 email address for Sharma
commission report
INC009907 2022-08-23 14:38:26 4 - Low Winshuttle Nitisha FALSE Pittsburgh
6 Workflow - Journal Sanan
Entries upload -
Shanghai

INC011150 2022-12-01 11:25:30 4 - Low Credit Card Post Go- Deborah FALSE Tewksbury
9 Live Issues - Please Simon
Assign to Parth
Panchal

INC007678 2022-03-15 14:14:30 4 - Low Dot Corbin issue Denise FALSE Pittsburgh
5 where contact email Cognac
was removed.
appears there may
be an issue with
emails
dissappearing.

INC011149 2022-12-01 09:35:45 4 - Low Our customer sends Ron Neely FALSE Colorado
2 order confirmations Springs
to many people at
Evoqua using this
email address:
sales@vogelsangusa
.com and constantly
rejected. Is there a
way to add

INC011099 2022-11-28 08:40:53 4 - Low FW: [Request Jessica FALSE Tewksbury

1 received] McMahan

INC007422 2022-02-25 17:21:11 4 - Low Vendor CR's not Rishabh FALSE

8 interfaced into SAP Chaturvedi
S4 HANA
INC011133 2022-11-30 10:55:50 4 - Low back bill meter Dixie FALSE San Diego
0 billing for 40491312 Faulkner
FCS Boston Inc.,
Measuring points
236284 & 236285

INC010290 2022-09-27 09:45:14 5 - Planning Update "Submitted Daniel FALSE Troy

2 Date" on WQ 2.0 Harper
Proposal Output
Document

INC010840 2022-11-07 00:47:48 4 - Low Employee Number Kathleen FALSE Castle Hill
4 Orellana
INC010640 2022-10-21 16:01:55 4 - Low PIEDMONT Anthony FALSE
7 HOSPITAL_MARY Dass
CATHERINE PARKER
Contact Not Update

INC011151 2022-12-01 11:43:15 4 - Low We would like to Deborah FALSE Tewksbury

4 add credit card Simon
customers to the
Surcharge Exempt
Customer Table in
SAP ECC6 Table:
ZSD_CC-SUR_CUST

INC009528 2022-07-26 09:47:22 5 - Planning Outlook latency - Sandip FALSE

3 INC0093709 Shrirao

INC011150 2022-12-01 10:35:42 4 - Low Incorrect date Jade FALSE Warrington

2 format Hallam

INC011152 2022-12-01 11:56:16 4 - Low FW: Your Recent Wendy FALSE Waukesha
3 Phishing Report - Lester
Status Update
INC011019 2022-11-18 02:24:13 4 - Low VA05_Enhancement Xuejiao FALSE Shanghai
1 _Append Delivered Shen
Qty

INC011031 2022-11-18 15:20:03 4 - Low RED STOP Nancy FALSE East

4 CREATING Dolce Syracuse
MAINTENANCE
PLAN / SD 40499084
-

INC010766 2022-11-01 08:27:29 5 - Planning FW: Updated Daniel FALSE Troy

6 Standard Terms of Harper
Sale
INC011145 2022-12-01 07:42:03 4 - Low BR 105 COST Dianna FALSE Mississauga
8 CENTER 3553000 Bennett

INC010917 2022-11-10 16:04:03 4 - Low Invoices generating Wade FALSE Tewksbury

2 with Credit Card fee Pepin
not transporting to
Avalara
INC011145 2022-12-01 06:35:54 4 - Low Have an Invoice Tracy FALSE Caldicot
3 905620792 in SAP Watkins
that will not go to
accounting, error
message Customer
ZZA121CN02 not in
Company code 3100

INC011113 2022-11-29 01:11:58 4 - Low SAP report to view Henrick Lot FALSE Macquarie
7 Required delivery Park
date and Complete
delivery for Sales
Order

INC011094 2022-11-28 00:05:23 4 - Low unable to send Bruce Song FALSE Suzhou
7 message in Wecom

INC011148 2022-12-01 09:20:58 4 - Low In my SAPAU sheet Dhanabalac FALSE Manapakka

8 CS11 option is not handran m
working Deenadayal
an

INC009907 2022-08-23 14:41:16 4 - Low Winshuttle Nitisha FALSE Pittsburgh

7 Workflow - Fixed Sanan
Assets - Shanghai

INC011079 2022-11-23 10:48:40 4 - Low FW: PO No. Richard FALSE Seattle

3 4500256854 - Quinata
Confirmation
Request

INC010209 2022-09-20 07:43:14 4 - Low Need assistance to Prakash FALSE Manapakka

7 install Winshuttle Kumar m
App
INC010751 2022-10-31 10:33:39 5 - Planning Water Quote Issue Chelsea FALSE Houston
0 Britton

INC010663 2022-10-24 16:42:38 4 - Low EDI_VAF CUSTOMER Virginia FALSE Holland

7 TRANSFER_EWT LLC Barkel
to EWT EMEA

INC011154 2022-12-01 13:09:56 4 - Low Latency issues with Arpit FALSE

0 Citrix Khandelwal

INC010323 2022-09-29 02:49:55 4 - Low To resolve Qlick Shailesh FALSE Little Eaton
3 view material Powar Derbyshire
description
INC010980 2022-11-16 15:01:57 4 - Low Printer Jose Salazar FALSE Buena Park
6 Configuration Arenas
INC010299 2022-09-27 16:05:39 5 - Planning Service Contract - Daniel FALSE Troy
0 Printing Product Harper
Description updates

INC011148 2022-12-01 08:56:40 4 - Low Thrive - Joan Fong FALSE Bensalem

0 Opportunities - Won

INC011143 2022-12-01 02:57:24 4 - Low goods receipt not David FALSE Warrington
4 possible Robinson

INC011124 2022-11-29 14:55:47 4 - Low Need assistance Tiffanie FALSE Houston

5 identifying parts for Lyons
a quote.
INC011119 2022-11-29 10:23:19 4 - Low FW: Pay-Application Unknown FALSE
0 Completed Guest
November 29, 2022

INC011130 2022-11-30 08:40:01 4 - Low UNABLE TO RECEIVE Chantal FALSE Vaudreuil-

3 EMAILS Morin Doiron

INC011121 2022-11-29 12:45:32 4 - Low Contact not Jennie FALSE

9 syncing/appearing Castillo
in SAP -
0183025111/
1133297

INC011149 2022-12-01 09:46:05 4 - Low Water quote error Richard FALSE East
3 when doing simple Falsey Syracuse
quote price check.
SAP Order form "
No record found for
customer
132133437

INC011123 2022-11-29 14:10:38 4 - Low Request for HTS, Hanna Do FALSE Tewksbury
7 ECCN, and Product
Hierarchy code

INC011127 2022-11-29 18:22:52 4 - Low Please see the Michael FALSE Colorado
6 attached email. I Trefry Springs
have never sent this
email.
INC006255 2021-12-10 08:35:17 4 - Low Customer Change Rishabh FALSE
7 requests not Chaturvedi
replicate into SAP

INC011138 2022-11-30 14:59:24 4 - Low Weird error - I'm Ellen FALSE Little Rock
5 trying to change the Gregan
validity dates on
40486825
0592184753
BOSSIER FAMILY
MED-MEDICA 120

INC011005 2022-11-17 08:29:49 4 - Low I have had multiple Zachary FALSE Pittsburgh
7 vendors email me Eperjesi
with the email not
going into my
inbox/junk mail and
the vendor did not
receive a kickback
email.

INC010418 2022-10-06 09:54:46 5 - Planning FW: Quote et 3 Jill Chiu FALSE Pittsburgh
5 pages de plus -
Travail – Microsoft​
Edge

INC011154 2022-12-01 13:29:43 4 - Low Phishing Attempt or Joshua FALSE Pittsburgh

9 Test? Hooke

INC011126 2022-11-29 16:59:47 4 - Low Quote #2022- Frances FALSE Rockford

7 568388 Maravich

INC011003 2022-11-17 06:35:09 4 - Low Address Usage Xuejiao FALSE Shanghai

9 information not Shen
listed in MDG
interface - CN02

INC010804 2022-11-03 08:30:37 4 - Low Microsoft Edge David FALSE Sarasota

3 browser hangs Morano
while loading web
pages, both Evoqua
and external pages

INC010974 2022-11-16 06:11:03 4 - Low FEDERAL Nancy FALSE East

1 GOVERNMENT Dolce Syracuse
CONTRACT -
AUTOGEN DID NOT
CREATE SERVICE
DUE -
INC010956 2022-11-14 13:58:47 4 - Low SAP will not give me Hailey FALSE Tewksbury
2 the option to save Welch
PDF's.
INC011129 2022-11-30 07:49:30 4 - Low LOGGING IN Michele FALSE San
6 Villanueva Antonio

INC011067 2022-11-22 11:41:25 4 - Low Request for ECCN, Hanna Do FALSE Tewksbury
1 HTS, and Product
Hierarchy
INC010717 2022-10-27 11:03:21 4 - Low As part of the Cheryl FALSE Tewksbury
5 requirements for Campbell
MDG Tax needed to
review and approve
Name Changes

INC009603 2022-08-01 08:44:03 5 - Planning [OCT '22] copy Jill Chiu FALSE Pittsburgh
4 quote search not
working
INC008805 2022-05-30 10:38:04 5 - Planning Proposal Printout Richard FALSE Milpitas
9 has DRAFT on Hilton
document - 2021-
501174

INC011065 2022-11-22 10:16:54 4 - Low Unable to delete a Jill Divito FALSE Tewksbury
5 second contact for
invoices

INC010393 2022-10-04 15:05:21 5 - Planning Lab Configurator Daniel FALSE Troy

6 Maintenance Harper
updates - Medica &
Centra

INC011114 2022-11-29 06:50:25 4 - Low Require access to Duncan FALSE Warrington

9 the SPATEX 2023 Ockendon
website in order to
register my
attendance. The
site is blocked.

INC011159 2022-12-01 18:28:07 4 - Low Cannot access my Christopher FALSE Tampa

7 Evoqua Accounts Woods
due to my phone
number change.
Required
verification code to
eneter, cannot
access.
INC011109 2022-11-28 15:02:26 4 - Low Request Production John FALSE Tewksbury
2 UI5 access for new Hughes
Marcor users

INC011082 2022-11-23 15:01:12 4 - Low i'd like to open a ZaiYan Mi FALSE Fredericton
6 ticket for my email
login issue for my
laptop
State Category Assignment group Assigned to Updated Updated by
In Progress Hardware Tier 2 Support Trevor Jones 2022-12-01 15:33:31 rusty.dalto
n@evoqua.
com
Resolved Hardware Servers/Storage Alexander 2022-12-01 10:47:47 alexander.d
Dallas allas@evoq
ua.com
On Hold Hardware Servers/Storage Jude Ghin 2022-12-01 21:22:34 jude.ghin@
evoqua.co
m

In Progress Hardware Unified Logan Schott 2022-12-01 10:48:41 logan.schot

Communications t@evoqua.
com

In Progress Hardware Servers/Storage Alexander 2022-11-28 17:25:52 alexander.d

Dallas allas@evoq
ua.com
Resolved Hardware Servers/Storage Alexander 2022-11-30 08:50:03 alexander.d
Dallas allas@evoq
ua.com
In Progress Hardware Tier 2 Support Trevor Jones 2022-12-01 18:46:57 rusty.dalto
n@evoqua.
com

In Progress Hardware Tier 2 Support Trevor Jones 2022-12-01 19:09:51 rohith.janar

athanan@e
voqua.com

On Hold Hardware Servers/Storage Gareth 2022-11-30 04:35:34 gareth.owe

Owen n@evoqua.
com

On Hold Network Servers/Storage Alexander 2022-11-28 15:39:35 alexander.d

Dallas allas@evoq
ua.com
Resolved Network Servers/Storage Alexander 2022-11-29 17:45:54 alexander.d
Dallas allas@evoq
ua.com
Resolved Network Servers/Storage Gareth 2022-12-01 04:04:27 gareth.owe
Owen n@evoqua.
com
Resolved Network Servers/Storage Gareth 2022-11-30 04:34:21 gareth.owe
Owen n@evoqua.
com
In Progress Network Tier 2 Support Darryl Ryder 2022-12-01 19:12:17 rohith.janar
athanan@e
voqua.com

Resolved Network Servers/Storage Alexander 2022-12-01 13:12:40 alexander.d

Dallas allas@evoq
ua.com

New Network Servers/Storage 2022-12-01 16:24:15 darryl.ryder

@evoqua.c
om
Resolved Network Tier 2 Support Trevor Jones 2022-11-30 11:13:19 trevor.jone
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@evoqua.c
om
In Progress Network Tier 2 Support Darryl Ryder 2022-12-01 19:07:49 rohith.janar
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On Hold Network Servers/Storage Jude Ghin 2022-11-03 13:58:31 sajeesh.ku

mar@evoq
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Dallas n@evoqua.
com

Resolved Network Unified Douglas 2022-12-01 11:43:24 douglas.hu

Communications Hupp pp@evoqu
a.com
Resolved Network Servers/Storage Gareth 2022-12-01 09:58:25 gareth.owe
Owen n@evoqua.
com
In Progress Network Servers/Storage Kevin Harrity 2022-10-17 13:25:35 kevin.harrit
y@evoqua.
com

Resolved Network Servers/Storage Gareth 2022-12-01 04:04:57 gareth.owe

Owen n@evoqua.
com
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Owen n@evoqua.
com
Resolved Network Servers/Storage Alexander 2022-11-29 17:46:16 alexander.d
Dallas allas@evoq
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Resolved Application WEB SECURITY Thomas 2022-11-29 10:38:02 thomas.atki
Atkin n@evoqua.
com

In Progress Application WaterQuote (Big Brock 2022-11-08 09:01:29 brock.burk

Machines) - IT Burkholder holder@ev
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Resolved Application WEB SECURITY Thomas 2022-12-01 12:00:31 thomas.atki

Atkin n@evoqua.
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Resolved Application WEB SECURITY Thomas 2022-12-01 15:38:05 thomas.atki
Atkin n@evoqua.
com

In Progress Application Tier 2 Support Trevor Jones 2022-11-30 17:33:13 rusty.dalto

n@evoqua.
com
New Application WaterQuote (Big 2022-12-01 12:53:48 raja.periyas
Machines) - IT amy@evoq
ua.com
In Progress Application WaterQuote (Big Brock 2022-10-11 13:06:44 brock.burk
Machines) - IT Burkholder holder@ev
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In Progress Application SAP SD (Sales & Karen Dence 2022-12-01 14:13:53 rohith.janar
Distribution) athanan@e
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Communications Madara ara@evoqu
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Distribution) Mankin kin@evoqu
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Communications Cockrum krum@evo
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Machines) - IT Burkholder holder@ev
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In Progress Application SAP MDG Priyesh Patel 2022-12-01 09:43:41 timothy.vol
ek@evoqu
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Resolved Application Unified Logan Schott 2022-11-30 13:26:01 logan.schot

Communications t@evoqua.
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Atkin n@evoqua.
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In Progress Application WEB SECURITY Robert 2022-12-01 14:50:48 robert.shea

Shears rs@evoqua
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Resolved Application Tier 2 Support Darryl Ryder 2022-12-01 07:34:04 darryl.ryder

@evoqua.c
om
In Progress Application WaterQuote (Big Brock 2022-09-13 08:25:28 brock.burk
Machines) - IT Burkholder holder@ev
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In Progress Application SAP SD (Sales & Rahul 2022-12-02 03:24:40 nikhil.saxen
Distribution) Bhoyar a.ext@evo
qua.com

In Progress Application Winshuttle - 2021-11-12 10:00:00 arnav.achar

Finance Journal ya.ext@evo
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Machines) - IT Burkholder holder@ev
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Communications Hupp pp@evoqu
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Resolved Application Tier 2 Support Darryl Ryder 2022-12-01 07:32:42 darryl.ryder
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athanan@e
voqua.com

In Progress Application WaterQuote (Big Brock 2022-09-27 09:53:01 jill.chiu@ev

Machines) - IT Burkholder oqua.com
Resolved Application Tier 2 Support Trevor Jones 2022-11-30 10:59:19 trevor.jone
s@evoqua.
com

In Progress Application WaterQuote (Big Brock 2022-10-28 09:13:00 brock.burk

Machines) - IT Burkholder holder@ev
oqua.com

In Progress Application WaterQuote (Big Brock 2022-10-11 13:05:33 brock.burk

Machines) - IT Burkholder holder@ev
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Resolved Application WEB SECURITY Thomas 2022-12-01 11:48:05 thomas.atki
Atkin n@evoqua.
com

In Progress Application SAP SD (Sales & Rahul 2022-11-29 02:13:52 rahul.bhoy

Distribution) Bhoyar ar.ext@evo
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Shears rs@evoqua
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Communications olenda@ev
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Machines) - IT Burkholder holder@ev
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Resolved Application Tier 2 Support Darryl Ryder 2022-12-01 10:56:54 darryl.ryder

@evoqua.c
om
In Progress Application WaterQuote (Big Brock 2022-10-28 14:15:05 daniel.harp
Machines) - IT Burkholder er@evoqua
.com

In Progress Application SAP SD (Sales & Rahul 2022-12-02 03:47:45 nikhil.saxen

Distribution) Bhoyar a.ext@evo
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In Progress Application Tier 2 Support Trevor Jones 2022-12-01 18:46:47 rusty.dalto
n@evoqua.
com
In Progress Application WaterQuote (Big Brock 2022-05-17 10:28:09 brock.burk
Machines) - IT Burkholder holder@ev
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Shears rs@evoqua
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chandran@
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m

Resolved Application WaterQuote (Big Matthew 2022-12-01 16:11:36 matthew.m

Machines) Millemann illemann@
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m

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Distribution) Bhoyar ar.ext@evo
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com

In Progress Application Tier 2 Support Darryl Ryder 2022-12-01 18:53:24 f.ravichand

ran@evoqu
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In Progress Application WaterQuote (Big Brock 2022-09-27 09:11:19 brock.burk
Machines) - IT Burkholder holder@ev
oqua.com

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Distribution) Mankin kin@evoqu
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bers@evoq
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Communications Cockrum ara@evoqu
a.com

In Progress Application WaterQuote (Big Brock 2022-10-11 13:07:17 brock.burk

Machines) - IT Burkholder holder@ev
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@evoqua.c
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Machines) - IT Burkholder holder@ev
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qua.com
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hi.sivasami
@evoqua.c
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Distribution) Saxena a.ext@evo
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Machines) athanan@e
voqua.com
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Communications ack@evoqu
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Shears rs@evoqua
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Distribution) Panchal hal.ext@ev
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Mehta ta.ext@evo
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Machines) - IT Burkholder holder@ev
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Finance Journal chandran@
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In Progress Application Tier 2 Support Trevor Jones 2022-11-29 20:50:55 rusty.dalto

n@evoqua.
com
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Machines) Coffman .coffman@
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Distribution) Connors hal.ext@ev
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In Progress Application Vendor Master 2021-07-22 12:18:52 cynthia.ma

Data nfra@evoq
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Atkin n@evoqua.
com

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Atkin n@evoqua.
com
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Data n@evoqua.
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Distribution) Mankin kin@evoqu
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Machines) - IT Burkholder holder@ev
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Assets chandran@
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Dallas amy@evoq
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taraman ataraman.
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Atkin n@evoqua.
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Administrat Atkin n@evoqua.
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Administrat ran@evoqu
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Administrat evoqua.co
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