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TRANSLATION OF INSURANCE TERMS AND CONDITIONS

FOREIGNERS' COMPREHENSIVE MEDICAL INSURANCE


KZPC 1/11
effective as of 1st January 2011
Article 1 In the event of a sudden deterioration in the state of health of the and c) (Repatriation and transportation), which defines the
Introductory Regulations Insured Person, where delay may result in serious damage to health Insurance Benefits for the sum of all Insured Events
1. The rights and responsibilities of parties to this private Foreigners' or a threat to life, the Insurer shall defray costs to a healthcare facility occurring within the Duration of Insurance.
Comprehensive Medical Insurance (hereinafter "Insurance") are in the Czech Republic which has not concluded an agreement with d) The individual limit detailed under item b) of this paragraph
governed by the legal code of the Czech Republic, particularly the the Insurer with regard to this Insurance. Costs shall be defrayed up is the benefit limit for expenses under Article 4 paragraph 2d)
applicable provisions of Act No. 37/2004 Coll., on Insurance to the amount covered by the Insurer for healthcare provided at a (New-born Baby), which defines the Insurance Benefits for
Policies, as subsequently amended, Act No. 40/1964 Coll., the Civil healthcare facility contracted to the Insurer, but only until such time the sum of all Insured Events occurring within the Duration
Code, as subsequently amended, these Insurance terms and as it is possible to arrange healthcare by a healthcare facility of Insurance.
conditions and other provisions set out in the Insurance Policy and contracted to the Insurer. e) The individual limit detailed under item b) of this paragraph
its annexes and other documents in Czech which it comprises. The Insurer shall provide Insurance Benefits up to the limits set out is the benefit limit for expenses under Article 4 paragraph 2e)
2. The contracting parties are on the one hand the Policyholder and on in paragraph 7 to the following extent: (Dental treatment), which defines the Insurance Benefits for
the other hand Pojišťovna VZP, a.s., Jankovcova 1566/2b, 170 00 a) similar to those of public healthcare Insurance though with the sum of all Insured Events occurring within the Duration
Prague 7, Czech Republic, IČ (Business Reg. No.) 27116913, agreed exclusions from Insurance and with agreed Insurance of Insurance.
registered in the Commercial Register held at Prague Municipal Benefit limits; hence the Insurance does not provide f) The individual limit detailed under b) of this paragraph is the
Court, Section B, File Insert 9100 (hereinafter "Insurer"). compensation to the extent and the amount provided by Public benefit limit for costs detailed in Article 4 (2) f) (medicines
3. This Insurance meets the requirements of Act No. 326/1999 Coll. on Healthcare Insurance and so it is not identical to Sickness prescribed by an out-patient doctor), which restricts
the Residence of Foreigners on the Territory of the Czech Republic, Insurance under Section 62 (3) of Act No. 37/2004 Coll., on insurance benefits for the sum of all Insured Events occurring
as amended, regardless of the type of insurance selected Insurance; within the Duration of Insurance.
b) repatriation of a sick Insured Person, which is necessary from a 8. The amount and extent of Insurance Benefits is determined by the
Article 2 healthcare standpoint and carried out upon the assessment and Insurer in accordance with the Insurance terms and conditions.
Definition of Terms approval of the Insurer's supervising doctor with the agreement 9. The Insurer is entitled to reduce Insurance Benefits:
1. The Policyholder is the party which has concluded an Insurance of the attending physician and with the organization of a) in view of the compensation which the Beneficiary has received
Policy with the Insurer. healthcare transportation approved by the Insurer or by the if a Beneficiary has received compensation for incurred losses
2. The Insured Person is the party to whose health the Insurance relates. Insurer's assistance service provider to the state of which the from a third party or through another legal relationship,
3. The Beneficiary is the party which has a right to an Insurance Insured Person is a passport holder or to another state in which b) in other cases laid down in Act No. 37/2004 Coll., on Insurance
Settlement as a result of an Insurance Event. the Insured Person is permitted residence. Upon prior approval, Policies, as amended.
4. The Insurance Certificate is the written confirmation of the the Insurer may also cover the transportation costs of another c) If the Insurer has paid Insurance Benefits of an unreduced
conclusion of the Insurance Policy, which the Insurer issues to the person required to accompany the Insured Person in justified amount and he has subsequently acquired a claim to reduce the
the Policyholder. The Certificate also serves as proof of payment of cases, Insurance Benefits. The Insurer has the right to exercise a claim
the single Insurance Premium. c) transportation of the remains of the Insured Person to the state of to the difference between the paid-out and the reduced Insurance
5. The Insured Person's Card comprises written confirmation of the which he is a passport holder or to another state where the Benefits from the person in whose favour they were paid.
establishment of Insurance, which the Insurer issues for the Insured Person was permitted residence, performed by a 10. The Insurer may refuse to provide Insurance Benefits in the cases
requirements of the Insured Person; it is used to exercise the right to specialist organization approved by the Insurer or the Insurer's detailed in Act No. 37/2004 Coll, on Insurance Agreements, as
Insurance Benefits. assistance service provider. In justified cases the Insurer may amended.
6. A Loss Event is an event resulting in damage which may constitute also pay other associated costs upon prior agreement. 11. Insurance Benefits are payable within 15 days of the end of
grounds for the establishment of a right to Insurance Benefits. d) if at the time a Loss Event occurs "New-born Baby" Insurance is investigations into a declared Event involving a claim for Insurance
7. An Insured Event is an accidental state of affairs specified in Article in effect, the Insurer shall provide Insurance Benefits for the case Benefits. The investigation ends as soon as the Insurer informs the
4, associated with the establishment of an obligation on the part of of: Beneficiary of his results.
the Insurer to provide Insurance Benefits. - postnatal care for the New-born Baby of an insured mother born
8. One Insured Event is an Insured Event arising from the Insurance of within the Duration of Insurance, Article 5
one person and from one cause, comprising all the facts and their e) costs of simple dental treatment (including extractions and Insurance Exclusions
consequences, amongst which there is a causal, chronological or fillings) to alleviate sudden pain within the scope of the Insurer's 1. Unless it is otherwise agreed in writing by the contracting parties, the
other direct connection. "Summary of Stomatological Operations Covered"; Insurer shall not provide Insurance Benefits in the case of:
9. The Period of Validity of an Insurance Policy is the period for which f) medicines prescribed by an out-patient doctor in the name of the a) costs for:
the validity of an entire Insurance Policy has been agreed. Insured Person,
10. The Insurance Period is the period for which the Insurance was g) If the Insurance Period has been agreed to be at least 12 months, - institutional care at specialist treatment centres, with the
agreed. This period is not reduced by the premature expiration of the the Insurer shall provide Insurance Benefits over and above the exception of treatment for tuberculosis and mental disorders,
Insurance. extent of damages in the case of healthcare costs for preventive - spa treatment, homeopathy and acupuncture,
11. The Qualifying Period is the period in which the Insurer has no vaccination to protect the Insured Person from flu once a year. - transplants,
obligation to provide Insurance Benefits for events which would 3. Costs detailed under paragraph 2 of this Article are paid directly for - treatment for addiction, including all complications and
otherwise be Insured Events. The Qualifying Period is calculated the Insured Person by the Insurer to the healthcare facility or to any associated diagnoses,
from the date on which the Insurance Period commences. other body or person that has demonstrably incurred such costs. - examination and treatment of AIDS, sexual and sexually
12. The Duration of Insurance is the actual period of time for which the 4. Direct defrayment of damages: transmitted diseases from the time their diagnosis is
Insurance was in effect. a) If the Insured Person has directly defrayed damages involved in determined,
13. A Single Insurance Premium is the insurance premium determined an Insured Event, the Insurer shall subsequently settle - examination and treatment of hepatitis once the diagnosis is
for the entire period for which the Insurance has been agreed. The appropriate costs upon presentation of originals of the required established,
single Insurance Premium is always due to the Insurer as a total sum. documents, see Article 11 paragraph 10), i.e. it will settle - insulin treatment for diabetes, except in the case of illness
14. An Insured Peril is the possible cause of an Insured Event. financial benefits. arising during pregnancy (gestational diabetes),
15. An Injury is understood for the purpose of this Insurance to mean the Original documents remain with the Insurer and are not returned. - treatment for chronic renal deficiency with haemodialysis or
unintended, sudden and unanticipated exertion of external forces or If an original document has been submitted to a person other than peritoneal dialysis,
of the Insured Person's own physical strength, or the unexpected and the Insurer, a copy will suffice if it originally records and - growth hormone treatment,
uninterrupted effects of high or low external temperatures, gases, confirms payments made by this person. - interferon treatment
fumes, radiation, electric current or poisons (except for microbial b) If an Insured Person dies with an outstanding claim to financial - treatment of haemophilia and other blood clotting disorders,
toxins and immunotoxic substances), independent of the will of the benefits which they did not receive during their lifetime, the - examination and treatment of congenital defects and
Insured Person, resulting in damage to the health of the Insured Insurer shall pay any person who demonstrably incurred the disorders, including their complications and consequences,
Person or their death. expenses. Otherwise the benefits are subject to inheritance from the time their diagnosis is established,
16. Postnatal Care for a New-born Baby is healthcare following proceedings. - treatment of speech disorders, hearing aids, spectacles and
immediately upon its birth and without interruption to the continuity c) Unless it is otherwise agreed in writing by the contracting contact lenses,
of hospitalization, with the exclusions detailed inArticle 5. parties, a financial settlement under this Article is payable on the - electric wheelchairs and myoelectric prostheses,
17. A New-born Baby is understood for the purposes of this Insurance to territory and in the currency of the Czech Republic and the - regulatory and additional charges
be a child from the time of birth to three months of age. Insurer is to provide it by means of a transfer to the bank account b) examinations, checks and other healthcare procedures in the
18. The agreed Type of Insurance is set out in the Insurance Policy. The of the Beneficiary or a postal order to the name and address of the Insured Person's personal interests, which do not have a medical
following types of Insurance may be taken out: Beneficiary. objective, including laboratory examinations, (e.g. cosmetic
"Standard" (also designated "SD") – this Insurance does not apply to d) The Insurer shall provide Insurance Benefits for a prescription healthcare procedures, artificial termination of pregnancy,
events for which Insurance Benefits are conditional upon taking for doctor-prescribed out-patient medicines or a healthcare aid infertility examinations and treatment, examinations associated
out Insurance for New-born Baby or Professional Sports. voucher, if the amount of the claim for each prescription exceeds with contraception, drafting of a medical confirmation at one's
"Professional sports" (also designated "PS") – the exclusion detailed the limit of 100 CZK. Insurance Benefits are understood to be the own request or charges for requesting the services of an
inArticle 5 paragraph 2 does not apply, amount specified in the VZP ČR rates code-list for mass- emergency pharmacy),
"New-born Baby" (also designated "N" or "Postnatal Care of a New- produced medical products, healthcare aids and individually c) compensation for medicines and healthcare aids not prescribed
born Baby"), the exclusion detailed inArticle 5 paragraph 3 does prepared medical products designated MAX and in effect at the by a doctor, i.e. on open sale without a medical prescription, or
not apply. time the Insured Event took place. the administration of which started before the commencement of
5. For conversions from foreign currency, the Insurer is to use the the insurance.
Article 3 exchange rate of the Czech National Bank in effect at the time the d) complications that may arise during operations and treatment of
Purpose and Subject of Insurance Insured Event took place. illnesses or injuries to which the insurance does not apply.
1. It is agreed that the Insurance covers losses in favour of the Insured 6. If an Insured Event has taken place and continuous hospitalization of
Person. the Insured Person exceeds the Duration of Insurance, the Insurer 2. Unless at the time a Loss Event occurred the "Professional Sports"
2. The purpose of the Insurance is to cover losses arising as a result of shall decide on the subsequent treatment procedure for the Insured type of Insurance is in effect, the Insurer will not provide Insurance
any Insured Event. Person as follows: Benefits for events occurring during the performance of and training
3. The subject of Insurance is the health of the Insured Person. a) if the state of health of the Insured Person does not allow for their for professional sporting activity. The Agreed Type of Insurance is
repatriation, they shall be treated in a healthcare facility specified in the Insurance Policy.
Article 4 designated by the Insurer until such time as their state of health 3. Unless at the time a Loss Event occurred the "New-born Baby" type
Insured Events and the Extent and Due Payment of Insurance improves to such an extent as to allow for repatriation to take of Insurance is in effect, the Insurer will not provide Insurance
Benefits place, Benefits for postnatal care for the New-Born Child of an insured
1. Apart from the exemptions detailed in Article 5, an Insured Event b) if the state of health of the Insured Person allows for repatriation, mother. The Agreed Type of Insurance is specified in the Insurance
consists in a loss affecting the Subject of Insurance arising from an the Insurer will decide, with the assent of the examining doctor, Policy.
Insured Peril involving a change in the state of health of the Insured on repatriation or completion of treatment in a healthcare facility
4. The Insurer shall not provide Insurance Benefits for non-urgent
Person as a result of an illness or Injury or other operations involving designated by the Insurer outside the Czech Republic.
stomatological treatment. With the exception of the consequences of
the state of health of the Insured Person within the Duration of the 7. An upper limit applies to Insurance Benefits. The upper limit for
an injury, the Insurer will not provide Insurance Benefits for acute
Insurance after the Qualifying Period has elapsed and during a stay Insurance Benefits is determined by the benefit limits specified in the
stomatological treatment not listed in the Insurer's listing of
by the Insured Person in the Czech Republic. Insurance Policy:
operations: "Summary of Stomatological Operations Covered".
For cases of payment for healthcare due to: a) The overall benefit limit for expenses under Article 4 paragraph
- pregnancy, the applicable Qualifying Period is three months, 2a) to 2f) (Overall limit of the Insured Person) applies to 5. The Insurer shall not provide Insurance Benefits:
- childbirth, the applicable Qualifying Period is eight months. Insurance Benefits for the sum of all Insured Events occurring a) events brought about by the intentional behaviour, fault or shared
No Qualifying Period applies if "New-born Baby" insurance is taken within the Duration of Insurance. fault of the Insured Person; this exclusion does not apply in the
out. b) The individual limit detailed under item a) of this paragraph is case of Injury,
2. Loss comprises necessary expenses demonstrably incurred on the benefit limit for expenses under Article 4 paragraph 2a) b) events which a Beneficiary or another person brought about for
healthcare provided for the Insured Person in the Czech Republic in (Total healthcare), which defines the Insurance Benefits for a the Insured Person at the behest of the Insured Person or
accordance with healthcare and legal regulations in effect, but only single Insured Event. Beneficiary,
at healthcare facilities with which the Insurer has concluded an c) The individual limit detailed under item b) of this paragraph c) for events whose cause or symptoms originated outside the
agreement with respect to this Insurance. is the benefit limit for expenses under Article 4 paragraph 2b) Duration of Insurance or during the Qualifying Period,
TRANSLATION KZPC_PP_1
d) if the Insured Person refuses to undergo repatriation, treatment information which is subject to the obligation to maintain confirming the validity of the Insurance.
or the required medical examination by a doctor designated by confidentiality from healthcare staff and which is required for the 6. If the Insurance expires upon the notice of the Insurer and if the
the Insurer or the Insurer's assistance service provider, Insurer's investigation if any loss has occurred. Policyholder, Insured Person and any other Beneficiary have not
e) for events occurring during activities at locations not designated e) to undergo treatment or necessary medical examinations by a breached the obligations of parties to private Insurance, the Insurer
for such activities, doctor designated by the Insurer or by the Insurer's assistance shall send back the unearned part of all received premiums to the
f) if a Loss Event occurs as a result of or in connection service provider, Policyholder, upon the return of all documents confirming the
with: f) if the state of health of the Insured Person permits, to be validity of the Insurance and after all claims to Insurance Benefits
- the effects of released nuclear energy, chemical or biological repatriated at the request of the Insurer or of the Insurer's have been ascertained, minus the amount of Insurance Benefits paid
weapons, assistance service provider. from this Insurance Policy.
- acts of war or civil war, 2. If immediate settlement is exceptionally required of the Insured
- acts of violence (including civil disorders and terrorist Person by a healthcare facility for losses which constitute an Insured
activities) in which the insured party has participated, Event, the Insured Person shall: Article 13
- the handling of a firearm or explosive by the Insured Person. a) take originals of the required documents, see Article 11 Amendments to and Termination of the Insurance Policy –
g) if a Loss Event took place as a result of or in connection with: paragraph 10) and keep them securely until they are presented to Expiration of the Insurance
- disturbances or criminal activities committed or induced by the Insurer; the Insured Person also has this responsibility in 1. All amendments to the Insurance Policy are made in writing upon the
the Insured Person; this exemption does not apply in the other cases where losses are to be settled immediately, mutual agreement of the contracting parties.
event of an Injury, b) pay the authorized recipient appropriate and demonstrable costs 2. The insurance expires upon the lapse of the Insurance Period at 24.00
- use by the Insured Person of alcohol, drugs, narcotics or in cash, on the date agreed as the date of termination of the Insurance.
other psychotropic or addictive substances or in connection c) without undue delay, present the required documents, see Article 3. The Insurance expires on the date of the decease of the Insured
with their effects; this exemption does not apply in the event 11 paragraph 10) to the Insurer; the Insured Person also has this Person.
of an Injury, responsibility in other cases where losses are to be settled 4. The Insurer and the Policyholder may serve notice of cancellation of
h) in cases designated in the Insurance Policy. immediately. the Insurance in writing in accordance with the law.
5. The Insurance expires on the date notification from the Insurer is
Article 6 Article 11 delivered on the refusal of Insurance Benefits.
Conclusion and Period of Validity of the Insurance Policy Other Rights and Responsibilities of the Parties to the Insurance 6. The Insurer and the Policyholder may withdraw from the Insurance
1. The Insurance Policy is concluded upon acceptance of the Insurer's 1. The Insurer is not obliged to investigate any excess in the Insurance, Policy in accordance with the law.
Insurance proposal, with the signature of both contracting parties. particularly if, for example, the settlement of the costs of healthcare 7. Upon the expiration of the Insurance, the Insurance Policy
2. The Insurance Policy is concluded for a specific period of time from for the Insured Person is effected by other means, e.g. if the Insured terminates.
the agreed date of the commencement of validity of the Insurance Person acquires permanent residence in the Czech Republic. This 8. In exceptional cases the Insurance Policy may be terminated by the
Policy to the agreed date of termination of the validity of the circumstance does not constitute grounds for the expiration of the written agreement of the contracting parties under agreed conditions.
Insurance Policy. Insurance or for the refund of the Insurance Premium or part thereof. 9. The termination of the Insurance Policy by the Policyholder is
3. If the state of health of more than one person is the subject of 2. The Insurer is entitled to verify submitted documents, to call for conditional upon presentation of a written declaration from the body
Insurance, a list clearly designating all persons insured, the extent of expert reports and to consult with domestic and foreign healthcare in charge of asylum and immigration policy to the Insurer to the
their Insurance and the Insurance Period makes up an integral part of facilities or other organizations and persons, even abroad. effect that the Insured Person does not have the obligations of a
the Insurance Policy. 3. The Policyholder and Insured Person shall: foreigner upon entry to the Czech Republic or when staying on its
4. The Insurance Policy also comprises the Insurance terms and a) truthfully and comprehensively answer all questions asked by territory relating to the submission of proof of the provision of
conditions, all agreements, the supplements and annexes to the the Insurer regarding the agreed Insurance; this also applies compensation for healthcare costs or proof that Travellers'
Insurance Policy and all documents defining the terms for the where the Insurance is being amended or a Loss Event is being Healthcare Insurance has been taken out to the extent laid down in
establishment, duration, alteration and expiration of the Insurance settled; the Insurer has the same obligation towards the Act No. 326/1999 Coll. on the Residence of Foreigners on the
(e.g. applications, questionnaires, reports, medical examinations Policyholder and the Insured Person, Territory of the Czech Republic, as amended.
and checks and notices). b) inform the Insurer in writing of any change to any information
given in the Insurance Policy at any time within the Duration of
Article 7 the Insurance Policy, Article 14
Commencement and Duration of Insurance – Insurance Period c) enable the Insurer to perform an investigation into the causes of a Assignment of Rights to the Insurer
1. The Insurance is agreed for a fixed Insurance Period from the Loss Event and the extent of its consequences and to provide the 1. If a Beneficiary has been provided with a Benefit for an Insured
commencement of the Insurance Period to the end of the Insurance Insurer with all required cooperation upon request, Event for which the Insurer has a claim to compensation for damage
Period. The Insurance Period is agreed in the Insurance Policy. d) to inform the Insurer of all Insurance Policies effective at the time relating to a third party then this claim is assigned to the Insurer up to
2. The Insurance commences at 0.00 on the date agreed as that on of the Loss Event, providing Insurance cover for the same risk. the amount which the Insurer provided.
which the Insurance Period commences, but no earlier than on the 4. The Beneficiary shall take measures to ensure that a right to 2. If in connection with the exercise of a claim the Insurer incurs further
date following that on which the Insurance Premium is paid. compensation for damage which is assigned to the Insurer under the costs due to the Beneficiary, the Insurer is entitled to require the
3. The Insurance lasts from the agreed commencement of the law does not lapse or expire. Beneficiary to pay these costs.
Insurance Period to the actual expiration of the Insurance. 5. The Beneficiary must not conclude any agreements with third parties
4. The Insurance cannot be suspended in the legal sense. relinquishing his claim to compensation with regard to such a third Article 15
party if any such claims are assigned to the Insurer. Delivery of Documents
Article 8 6. The Beneficiary shall confirm the assignment of rights to the Insurer 1. The Insurer's documents designated for parties to the Insurance
Obligations of the Insurer in writing at the request of the Insurer. ("Addressees") are to be delivered by the holder of a postal licence
1. The obligation of the Insurer to provide Insurance Benefits arising 7. If the Insured Person dies, all their obligations apply to the ("Post Office"), by ordinary or registered mail to the correspondence
from the Insurance Policy is subject to the occurrence of an Insured Beneficiary. address given in the Insurance Policy or annexes or detailed in
Event and the fulfilment of all conditions and obligations arising out 8. A legal representative shall act for persons who are not competent to documents presented to the Insurer. If the correspondence address of
of the Insurance Policy and parts thereof, particularly the payment of perform legal acts. the Addressee is not given, the Insurer shall use the address of his
the Insurance Premium. 9. The Policyholder shall notify the Insurer in writing without undue registered office or permanent residence. Documents may also be
2. The Insurer is to provide assistance services, particularly when delay of any event associated with a requirement for Insurance delivered by one of the Insurer's employees or by another person
healthcare facilities are sought, or the validity of the Insurance Benefits. This notification is deemed to be accepted when: authorized by the Insurer; in these cases the document is deemed to
Policy and the effectiveness of the Insurance are being verified, and a) the Policyholder notifies the Insurer on a correctly completed be delivered on the date it is accepted.
to provide the required information on the agreed Insurance. form from the Insurer that a Loss Event has occurred and 2. A document sent by registered mail to an Addressee is deemed to be
3. After conclusion of an Insurance Policy and payment of the presented a truthful explanation of the occurrence and extent of delivered on the tenth day following dispatch of the consignment. A
Insurance Premium, the Insurer shall issue the Insurance Certificate the consequences of this event, document from the Insurer sent to an Addressee by registered mail
and the Insured Person's Card to the Policyholder. b) the Policyholder has presented the Insurer with originals of the with a delivery slip is deemed to be delivered to the Addressee
4. If a valid Insurance Certificate is lost, damaged or destroyed, the required documents. detailed on the delivery slip. A consignment delivered to a recipient
Insurer shall issue the Policyholder with a copy upon his request and If the Policyholder is not at the same time the Insured Person then it is different from the Addressee, to whom the Post Office presented the
at his expense. The Insurer may proceed likewise for an Insurance the Insured Person who has these obligations. These obligations may consignment in accordance with legal regulations on postal services,
Policy or Insured Person's Card. also be fulfilled by another person or entity (e.g. a healthcare is deemed to be delivered to theAddressee.
5. The Insurer shall supply information about the Insurer and the facility). 3. If an Addressee refuses to accept a document upon delivery, the
undertaking to those interested in Insurance before concluding the 10. Required documents include: document is deemed to be delivered on the date on which its
Insurance Policy. A) original documents demonstrating: acceptance was refused by theAddressee.
6. Within the Duration of the Insurance Policy, the Insurer shall supply a) the cause, time, place and circumstances of the occurrence of 4. If an Addressee has not been found and a document sent by registered
information to the Policyholder at his address as detailed in the an Insured Event, its extent and the direct connection of the mail or registered mail with a delivery slip has been deposited at the
Insurance Policy or via the Insurer's web pages. If the address for Insured Event with the Insured Person, at least detailing the Post Office and the Addressee has not collected the document within
written communications is different from the registered office first name, surname and date of birth of the Insured Person, the period of deposit (determined by legal regulations on postal
address or residential address then it is designated as the b) a detailed specification of the subject of compensation (e.g. a services), the document is deemed to have been delivered on the last
correspondence address. The address may also be an address medical report with the description, code and date of day of the period of deposit, even if the Addressee did not find out
designated for electronic communications. measures taken, the diagnosis number and name and quantity about the deposit or was not at the place of delivery.
of medicines), 5. If a document is returned undelivered for other reasons than those
Article 9 c) confirmation of payment (bills made out by a doctor or given in the previous paragraph, the document is deemed to be
Obligations of the Policyholder pharmacist on the basis of the prescription of the attending delivered on the date of its return to the Insurer.
1. The Policyholder shall: doctor) detailing the amount and the subject of payment, 6. The provisions of the Civil Court Code are applied in a corroborative
a) pay the Insurance Premium to the Insurer, B) in the case of Insurance Benefits for out-patient medicines and manner for other cases of delivery not regulated under thisArticle.
b) in a timely manner inform all Insured Persons, if different from healthcare aids prescribed by a doctor, also originals or copies of
the Policyholder, of the contents of the Insurance Policy, the prescription made out to the name of the Insured Person, Article 16
including all annexes and parts thereof, and provide them with detailing the date of issue, the quantity and description of the Assistance Service
all documents which he has received on their behalf from the medicines and healthcare aids, and the signature and stamp of the The assistance service is the service provided to the Insured Person in
Insurer, issuer. association with the agreed Insurance and it is secured by an organization
c) as soon as he learns of the commencement of multiple Insurance, C) for an Insured Event investigated by the police, also a police contracted to the Insurer. The assistance service is provided 24 hours a day
inform the Insurer of its commencement, provide details of the report or confirmation of the investigation of an accident, all year round. Contact details for the assistance service provider are given
other Insurers and the upper limit of the Insurance Benefits D) for the death of the Insured Person, also an official death on the Insured Person's Card.
agreed in other Insurance Policies. certificate and medical certification of the cause of the death.
2. If the Insurance expires before the end of the agreed Insurance All documents must be made out for the Insured Person and have a Article 17
Period, the Policyholder shall always return the Insured Person's date of issue, the signature and the stamp of the issuer. Rescue Costs
Card to the Insurer within five calendar days of the expiration of the With the exception of costs incurred in saving the life or the health of
Insurance. individuals, the amount of compensation for rescue costs for the period of
3. If the Policyholder is also the Insured Person, all the obligations of Article 12 validity of the Insurance Policy is limited to the sum of CZK 100,000.
the Insured Person also apply to the Policyholder. Insurance Premium
1. The Insurance Premium is the payment to be made for the Insurance Article 18
cover provided. The amount of the Insurance Premium is determined Joint Provisions
Article 10 by the Insurer. 1. The Insurance terms and conditions make up an integral part of the
Obligations of the Insured Person 2. Any change in Insurance risk within the duration of the Insurance is Insurance Policy.
1. The Insured Person shall: reflected in the amount of the Insurance Premium. 2. Declarations and statements to the Insurer are only valid if they are
a) do everything to avert the occurrence of any Insured Event and 3. This is Insurance with a single Insurance Premium. Unless the submitted in writing.
to reduce the extent of damages arising, contracting parties agree otherwise in writing, the single Insurance 3. The language of communication is Czech.
b) in a Loss Event, if his state of health permits, always refer Premium is payable in the amount and currency specified in the 4. If payment is made in cash, the date of payment is the date the sum is
without delay to the Insurer's assistance services provider, Insurance Policy on the date the Insurance Policy is concluded. deposited in favour of the recipient. If the payment is not made in
follow its instructions and upon request undergo a medical 4. The Insurer has the right to the Insurance Premium for the entire cash, the date of payment is the date the sum is credited to the account
examination at a healthcare facility designated by the Insurer or Insurance Period, even if the Insurance expires before the lapse of the of the recipient.
by the Insurer's assistance service provider, Insurance Period. The Insurer acquires this right on the date the 5. The Insurer's costs associated with taking out and administering the
c) if required to do so, seek medical treatment and produce the Insurance Policy is concluded. Insurance come to 20% of the Return Insurance Premium.
Insured Person's Card for the healthcare provider, 5. If the Insurance Policy is terminated by agreement before the date of 6. All disputes arising out of or in connection with this Insurance which
d) at the request of the Insurer release the healthcare provider in commencement of the Insurance, the Insurer shall return all received are not resolved by agreement or out-of-court settlement shall be
writing from his obligation to maintain confidentiality and premiums to the Policyholder minus the costs associated with taking dealt with by any court having jurisdiction in the Czech Republic in
provide the Insurer with written authorization to obtain out and administering the Insurance, upon the return of all documents compliance with Czech law.

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