Professional Documents
Culture Documents
Communicative Styles
Communicative Styles
The Informal Communication is the casual and unofficial form of communication wherein the
information is exchanged spontaneously between two or more persons without conforming the
prescribed official rules, processes, system, formalities and chain of command.
Phone texts/chats
A personal phone conversation between friends or family member
Face to face conversation with friends or families
A private journal or diary
Ordinary, everyday spoken language
Slang terms, colloquialisms, language- or culture-specific expressions and idioms
1. FORMAL COMMUNICATION
Intended to share information and which conforms to stablished professional rules , standards and
processes and avoid using slang terminologies.
EXAMPLES OF FORMALCOMMUNICATION
Legal texts such as contracts, property leases, real estate deeds, court-related documents (e.g.,
indictments, divorce papers, lawsuits, civil and criminal litigation, and court proceedings in general)
Official documents such as the founding documents of a government, council, or other political body
(e.g., constitutions, charters, etc.) and other documents of diplomatic, legislative, or political
relevance
Academic and scholarly writing such as essays, dissertations, research papers, theses, various types
of published studies, etc.
Communication that involves employers or employees, coworkers, colleagues, shareholders, or
business associates, as well as any other type of communication in a professional context
A formal letter, be it personal or business-related (e g., a cover letter, a letter of apology or
condolence, etc.)
Speeches or presentations such as an address given to a political body (e.g., the annual State of the
Union Address) or a presentation given to prospective investors in a company
Press releases and similar statements that are issued for public relations purposes
1. FROZEN COMMUNICATON
This style of communication rarely or never changes. It is “frozen” in time and content.
Frozen speech is used generally in a very formal setting, does not require any feedback from the
audience, most formal communicative style for respectful situations.
Pledge of Allegiance
Lord’s Prayer
Preamble of the Constitution
Anthems
A bibliographic reference
Laws
Marriage ceremonies
1. CONSULTATIVE COMMUNICATION
Consultative communication utilizes open-ended questions to get all opinions, to uncover hidden
issues, and reveal personal agendas. The leader shows the group that they are willing to consult them
and encourages subordinates to present opinions before the decision-making process.
1. INTIMATE COMMUNICATION
Intimate speech is used in conversation between people who are very close and know each other
quite well because they have the maximum of shared background information.
1. AGGRESSIVE COMMUNICATION
Aggressive communication is a style in which individuals express their feelings and opinions and advocate
for their needs in a way that violates the rights of others.
1. PASSIVE COMMUNICATION
Putting your needs last. You don’t express your thoughts or feelings, or ask for what you want.
The problem with passive communication is it leaves you feeling as if your opinion doesn’t matter
and you do not have a voice. It can lead to the build-up of resentment and trains other people to treat
you like a doormat.