ISG & Autodesk

IT Leadership Team Meeting

18th February 2021

Matt Keen MCIOB

Sr. Industry Strategist | Autodesk Construction Solutions

© 2018 Autodesk Confidential—Not For External Use

 Agenda
• Global & Industry Trends [REMOVED]
• Autodesk Construction Strategy
• Taking a Platform approach

Autodesk Confidential – Do Not Distribute

Autodesk Confidential – Do not distribute

Autodesk Construction
Strategy
 OUR MISSION
To help construction teams meet the world’s rapidly
expanding building and infrastructure needs, while
making construction more predictable, safe, and
sustainable.
 HIGH RISK
LOW MARGIN

UNCERTAINTY

© 2018 Autodesk Confidential—Not For External Use

 LOWER RISK
HIGHER MARGINS

PREDICTABILITY

© 2018 Autodesk Confidential—Not For External Use

 CONNECTED CONSTRUCTION

DESIGN PLAN BUILD OPERATE

TEAMS WORKFLOWS DATA

OUTCOMES + MATURITY + DATA
OUTCOMES + MATURITY + DATA
VALUE DRIVER What’s important to our customers

OUTCOME What they want to achieve

CAPABILITY What they invest in

WORKFLOWS How they execute work

FEATURES How we help them execute

Industry Pressures
Supply Side (Internal) & Market (External) Factors

Industrialized Business Resiliency

Digital Disruption
Construction (Covid-19)

Environmental,
Social & Governance Skills Shortage
(ESG)

Profitability Shareholder Value

Risk Mitigation Revenue Growth Project Efficiency

 CONSTRUCTION INDUSTRY
VALUE DRIVERS

Winning
Cost Quality Schedule HS&E
Business
CONSTRUCTION INDUSTRY
CUSTOMER OUTCOMES
 CONSTRUCTION

INDUSTRY OUTCOMES – QUALITY

OUTCOME DESCRIPTION PRESSURES ADDRESSED VALUE METRICS ASSOCIATED CAPABILITIES

Reduce rework Rework is unplanned works and can occur due to change orders, errors, poor quality or poor Cost of rework Measurable Today: T&M due to Design Collaboration, Fabrication Planning, Design
scheduling. As it is unplanned it has the potential to impact schedule (requirement to get back Frequent customer changes Rework/Total Project Cost (AMER) Detailing, Visualisation, Site Administration, Layout,
during lost time), cost (if the costs incurred by rework are non-recoverable and safety (additional work Non-recoverable cost (EMEA) Commissioning, Quality Management, Document
construction on site increases operatives being exposed to hazards). Lost time Management

Reduce number of Taking the design and ensuring that it is fit for construction is called Constructability. Managing Incomplete design and lack of design review is Number of design phase issues Visualisation, Design Collaboration, Quality
out potential issues with the design to ensure that the build is successful requires collaboration causing expensive field issues Management, Commissioning, Document
constructability between all project stakeholders and a robust review process to manage out all issues before Management, Coordination
Poor collaboration
issues on site they lead to rework on site.

Reduced defects Defects at handover results in resource and overhead being incurred by the contractor to put High aftercare (warranty) costs Aftercare/Defects Costs Handover, Document Management, Commissioning,
right any issues that should have been sorted throughout the construction process. These are # of defects at handover per $m of Quality Management
at handover costs that have not been accounted for (project contingency aside) that erodes a projects profit project value
margin.

Improve handover Project handover is a period when project teams are attempting to get closure on a project and Warranty and poor handover experience cost Post Occupancy Survey Results Quality Management, Commissioning, Handover,
deliver the build to the client in accordance with their expectations. Providing a better manpower and customer satisfaction Number of Days Post Occupancy to Visualization
experience experience during this period through reduced defects, enhanced digital documentation and to Complete Turnover
support the customer in moving from the construction phase to operations, is an opportunity to CSAT reports
increase customer satisfaction and contribute to the contractors reputation
 VALUE DRIVER: Quality What’s important to the customer

OUTCOME: Reduce defects at handover What they want to achieve

CAPABILITY: Quality Management Where they focus

WORKFLOWS: Quality Checking, Issue Mngt How they execute their work

FEATURES: Forms, Issues, Tasks How we help them execute

 Document Design Fabrication Design Sustainability
Visualization
Management Authoring Planning Detailing Management

Work Cost
Coordination Quantification Estimating Qualification
Packaging Management

Bid Master Short Term Resource Project

Layout
Management Scheduling Control Planning Management

Quality Safety Logistics Facilities

Commissioning Handover
Management Management Planning Management
 Change
Issue RFI
Order

Quality Project Cost

Management Management Management
OUTCOMES + MATURITY + DATA
OUTCOMES + MATURITY + DATA
 DESIRED
MATURITY

OUTCOME

?
TODAY
TIME
A B
TODAY

OUTCOME
Outcome-Based Customer Success Approach
CUSTOMER OUTCOME

CAPABILITY TO
DELIVER OUTCOME

Defined Maturity
 DESIRED OUTCOME
Industry Leading
STEP 5

STEP 4

STEP 3

STEP 2

STEP 1
Move to Digital
ORGANISATIONAL CAPABILITY
TO DELIVER OUTCOME
 Outcome: Reduce Defects at Handover
Industry Leading Are you able to predict when quality
5 Predict issues arise to proactively take action?

How is subcontractor performance

4 Integrate impacting cost, schedule and safety?

How are you benchmarking

3 Analyze subcontractor performance?

How and when are you capturing

2 Standardize quality issues on all of your projects?

How and when are you capturing

1 Digitize quality issues on your projects?
Move to Digital
Capability: Quality Management
 QUALITY
Reduce Rework – Reduce # of Constructability Issues – Reduce Defects – Improve Handover

Predict Predict Optimise Predict

Integrate Integrate Integrate Integrate

Analyse Re-use Empower Collaborate

Standardise Control Collaborate Standardise

Digitise Upload Digitise Digitise

Quality Management Document Management Coordination Model Conditioning

 QUALITY
Reduce Rework – Reduce # of Constructability Issues – Reduce Defects – Improve Handover

Predict Predict Optimise Predict

Integrate Integrate Integrate Integrate

Analyse Re-use Empower Collaborate

Standardise Control Collaborate Standardise

Digitise Upload Digitise Digitise

Quality Management Document Management Coordination Model Conditioning

OUTCOMES + MATURITY + DATA
OUTCOMES + MATURITY + DATA
 Perceived value vs. Value delivered

Faith Correlation Causation

“I believe technology “I can see instances in “Based upon trustworthy

helps my business but which technology has data, I know that
I don’t know how and improved my business, technology brings results
I can’t prove it” but I can’t measure it and drives specific
consistently” business outcomes”
 Connecting ACC to Customer Value

Value Drivers
Capabilities Platform &
& Customer
& Workflows Features
Outcomes

Autodesk Confidential – Do not distribute

 Connecting ACC to Customer Value

Value Drivers
Capabilities Platform &
& Customer
& Workflows Features
Outcomes

Customer
Workflow
Outcomes Usage
Effectiveness
& Value Metrics
Metrics
Metrics

Autodesk Confidential – Do not distribute

 Why measuring adoption is so important?

IMPACTFUL
ADOPTION
Are we driving efficiency?
Are we delivering value?

EFFECTIVE
ADOPTION
What are they doing?
Are they doing it right?

BASIC
ADOPTION
Who is using it?
When are they using it?
 Software Media & Entertainment

Construction

Manufacturing Finance
Box.com, The Information Economy: A Study of Five Industries
Autodesk Confidential – Do not distribute
Taking a platform
approach
© 2018 Autodesk Confidential—Not For External Use
 PROJECT DATA

PLATFORM FOR INNOVATION

© 2018 Autodesk Confidential—Not For External Use
 Managing Innovation

Now New Next

✓ Mobile devices • VR / MR / IR • 3D Printing

✓ Digitise workflows • Drones • AI / ML
✓ BIM to Field • IoT • Robotics
✓ Quality Programs • Laser Scanning
✓ Time / Materials
✓ Immersive Estimating

Managing Your Innovation Portfolio, Harvard Business Review 2012, Bansi Nagji and Geoff Tuff
© 2018 Autodesk Confidential—Not For External Use
 DESIGN PLAN BUILD OPERATE

Capabilities •Design Authoring •Coordination •Project Management •Facilities Maintenance

•Design Collaboration •Quantification •Cost Control •Asset Lifecycle
•Bid Management •Field Execution
•Qualification •Quality & Safety
•Commissioning & Handover

Shared Data Data

Models · Drawings · Issues · Specifications · RFIs · Cost · Schedule · Progress · Assets · As-Builts

Insight Predictive Analytics & Risk Management

Predictive Analytics · Benchmark Reports · Mitigation Strategies

Network Builders Network

 Continued
Investment
 Continued Meaningful
Investment Integrations
 Continued Meaningful Unification
Investment Integrations
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