1.

NHUNG CAU HOI GH TRANS THUONG HOI KHACH HANG:

- Neu GH TRANS offer gia bang hoac thap hon gia cua cac forwarders/hang tau khac ma
quy cong ty dang su dung, quy cong ty co the ung ho dich vu cua GH TRANS khong?

- Van de quy cong ty quan tam nhat la gi? gia ca? chat luong dich vu? thoi gian van
chuyen? hoac cac yeu cau dac biet khac?

- Danh gia cua quy cong ty ve dich vu hien tai cua GH TRANS? Cac uu diem, khuyet
diem can cai tien?

- Ngoai dich vu cuoc van chuyen quoc te, quy cong ty con quan tam den dich vu khac
khong: van chuyen noi dia, ke khai hai quan...

- Truong hop la hang FOB, quy cong ty co the cung cap ten, dia chi cua khach hang de
lam sales lead khong?
- Cong ty xuat di thi truong nao?/ nhap tu thi truong nao?
- Luong hang xuat bao nhieu?/ Luong hang nhap bao nhieu hang thang? or Volume hang
thang la bao nhieu ( 20'dc, 40'dc,40'hc )?
- Xuat mat hang gi ?/ nhap mat hang gi?
- Thoi diem xuat/ nhap hang trong nam nhieu nhat?
- Phuong thuc ban (xuat)/ mua (nhap) hang, FOB hay CIF? (Cong ty co quyet dinh ve van
de book tau?
- Hien nay cong ty dang su dung dich vu cua cong ty nao (hang tau hoac forwarder)?
- Cam nghi cua anh/chi ve chat luong dich vu ma hang tau/ forwarder dang cung cap cho
anh/chi? Anh/chi co hai long/ khong hai long diem gi khong?
- Ngoai thi truong hien tai, Cty con du dinh xuat or nhap vao thi truong nao khac kg ?
- Ngoai mat hang hien tai Cty con du dinh lam nhung san pham nao khac trong tuong lai
khong ?
- Co the cho gia tham khao de GH TRANS match bang kg?
- Tinh hinh thanh toan ( prepaid or colect ), cty anh chi co yeu ve che do tin dung gi
khong ?
- Shipment gan nhat la khi nao ?
- Muon bao gia All in or liet ke tat ca cac phi ?
- Neu khach hang co y + KB, thi hoi + bao nhieu, neu GH TRANS tru thue co chiu kg ?
- Co the cho : adress, email, pic, tel .. of Cnee or Vendor neu hang nominated

2. NHUNG CAU HOI KHACH HANG THUONG HOI GH TRANS:

- GH TRANS manh ve tuyen nao?- Gia ca co canh tranh khong?

- Gia ca cua GH TRANS co on dinh lau dai khong? Co canh tranh khong?
- GH TRANS co he thong dai ly rong khap khong? hoac o 1 dia diem cu the nao do?
- GH TRANS co nhung uu dai dac biet nao khong?
- GH TRANS co nhung dich vu cong them khong: giao b/l tan noi, mien phi b/l....
- Hang tau/ forwarder ma hien nay chung toi dang su dung rat tot, on dinh. Vay GH
TRANS co the lam tot hon ho khong?
- Chung toi dang book truc tiep voi hang tau, vi sao chung toi lai phai book qua
forwarder?
- GH TRANS co bao nhieu nhan vien? Co dap ung duoc yeu cau cua cong ty chung toi
khong?
- Tau di bao nhieu ngay den?/ Mot tuan tau di may chuyen? GH TRANS co the confirm
ngay den cho lo hang cua chung toi?
- Chung toi chi co the dong hang va lam thu tuc hai quan tai 01 terminal "Tan Cang", GH
TRANS co dam bao luc nao cung co the cap cont de chung toi dong hang va lam thu tuc
hai quan tai "Tan Cang"?
- Cong ty chung toi se di hang rat nhieu, GH TRANS co the mien hoac giam B/L fee or
D/O fee. Chung toi chua bao gio phai tra B/L fee VND 120.000, chi co VND 100.000?
- Muc hoa hong de nghi cho tat ca cac lo hang la USD 50/ shpt, GH TRANS co the giai
quyet cho toi van de nay khong?
- Cong ty toi thuong chi thanh toan cuoc tau 03 thang/ 01 lan, GH TRANS co the lam
duoc khong? co cho khach hang no cuoc khong ?bao nhieu ngay ?
- GH TRANS co dam bao ve cont , cho tren tau khong?
- Khi co van de phat sinh voi Hai quan, hang tau, GH TRANS co the ho tro khach hang
giai quyet khong?
- Co lam door duoc khong ?
- Valid of bao gia 6 thang co duoc khong?
- Neu co bien dong ve gia ca thi '' cac phi GRI, BAF, YAS, CAF, PSS...'' se bao nhieu
%?
- Co free demurage & detention bao nhieu ngay ? (lưu bãi/ lưu kho)
- Neu dong hang ''nang'' duoc bao nhieu tan ? thuong ben cty phai dong 27.5 tan/ 20'dc -
anh chi co cont nang de dong hang khong ? anh chi co thu them phu phi gi khong ?
- GH TRANS la Forwarder '' nghia la kg co contr, kg co tau'' thi handle hang tot hon
Shipping line o diem nao ?
- Neu gia = forwarder hien tai ho dang di, ma Forwarder nay handling van tot thi GH
TRANS co gi '' tot hon, canh tranh hon '' de ho share hang?
- Hoa hong GH TRANS thap hon, co gi thuyet phuc hon de ho share hang?
- Khi anh bao gia thi phai dua ra nhieu su lua chon ( nhieu service : nhanh , cham, tot,
thuong ) ?
- Co ki lui Bill duoc kg- bao nhieu ngay? co the cho lay B/l truoc khi tau chay duoc
khong ?
- Nhung luc hang ''gap thanh toan'' sau khi thanh ly thi '' co lay B/L dc kg ?
van con rat nhieu cau hoi nua ...

Tuy nhien nhung cau hoi o tren la nhung cau hoi thuong gap nhat - chi guide lines cho
cac nhan vien sales moi vao.

Than chao
GH TRANS