Professional Documents
Culture Documents
Submitted by
RATHEESH.D
(Reg.No: JDAGBBAR 22)
Miss.Nafeeza Masoodha
(Lecturer, JDT Islam College of Arts & Science)
[1]
Department Of Business Administration
JDT Islam College of Arts and science
Vellimadukunnu
Calicut-373012
2009
CERTIFICATE
This is to certify that the Project work entitled “A
STUDY ON JOB SATISFACTION IN IQRAA
INTERNATIONAL AND RESEARCH CENTRE,
MALAPARAMBA”is a bonafied record of the work done by
Mr. RATHEESH.D, Reg No. JDAGBBAR22 submitted to the
department in partial fulfilment for the requirement of BBA
(Bachelor of Business Administration).
[2]
Examiner
DECLARATION
I hereby declare, the project work entitled “A STUDY ON
JOB SATISFACTION IN IQRAA INTERNATIONAL AND
RESEARCH CENTRE, MALAPARAMBA” for partial
fulfilment of the requirements for the award of the
degree of “BACHELOR OF BUSINESS
ADMINISTRATION”, as a
record of original work done by me under the supervision
and guidance of Miss.Nafeeza Masoodha, Lecturer of JDT
Islam College of Arts & science.Vellimadukunnu.. This
project work has not formed the basis for the award of any
Degree /Diploma/Associates hip/Fellowship of similar titles
to any Candidate of any university.
[3]
Place: Ratheesh.D
Date:
ACKNOWLEDGMENT
[4]
guidance and support without whose help this
project would not have been success.
CHAPTER-1
I also take this opportunity to express my
1.1 INTODUCTION
gratitude OF JOB SATISFACTION
to my loving parents and frien deep10-11
ds
1.2 FACTORS INFLUENCING JOB SATISFACTION
a constant 11-13
source of motivation and for t who are
1.3 REVIEW OF LITERATURE
ending supportOF and
1.4 OBJECTIVES encouragement heir13-14
THE STUDY
d project. 15-15
never
CHAPTER-2 uring this
2.1 INDUSTURY PROFILE 16-18
19-24
2.2 PROFILE OF IQRAA HOSPITAL
R 25-25
2.3 ORGANISATION STRUCTURE
CHAPTER-3
3.1 RESEARCH AND METHODOLOGY 26-27
CHAPTER-4 CONTENTS
28-61
PARTICULERS
4.1 DATA ANALYSIS AND PAGE NO.
4.2 ONE WAY ANOVA 62-69
6.1AAAAAAAAAAAAAAAAAS
CHAPTER-5
5.1 FINDNGS AND SUGGETIONS 70-72
CHAPTER-6
[5]
6.1 CONCLUSION 73-74
[7
SL.
TITLE OF THE TABLE PAGE NO:
NO
[8
Table showing the salary we receive are good as
23 51
other organizations offer of the respondents
Table showing I’m satisfied with the allowances
24 52
provided by the organization of the respondents
Table showing I feel my boss motivates me to
25 achieve the organizational goals of the 53
respondents
[9
TITLE OF THE CHARTS
SL.N PG.N
TITLE OF THE
O: O
CHART
1 Chart showing gender of the respondents. 29
2 Chart showing monthly income of the respondents 30
3 Chart showing Education qualification of the respondents 31
4 Chart showing marital status of the respondents 32
5 Chart showing Years of experience of the respondents 33
Chart showing Working hours are convenient for me of
6 34
the employees
Chart showing I’m happy with the work place of the
7 35
respondents
Chart showing the lightings and other arrangements in
8 36
the office are satisfactory of the respondents
Chart showing I have too much work to do of the
9 37
respondents
[1
Chart showing People here have concern over one
15 another and tend to help one another of the respondents 43
[1
Chart showing I feel I’m paid a fair amount for the work I
21 do of the respondents 49
[1
Chapter -I
INTRODUCTION
[1
Chapter –I
INT R O D U C T ION
[1
status, recreational outlets, activity in the
organizations etc. Contribute ultimately to job
satisfaction.
SUPERVISION
CO- WORKERS
PAY
[1
performed by them. The relative important of pay would
probably changing factor in job satisfaction or
dissatisfaction.
AGE
MARITAL STATUS
Marital status has an important role in deciding the job satisfaction. Most
of the studies have revealed that the married person finds dissatisfaction in
his job than his unmarried counterpart. The reasons stated to be are that
wages were insufficient due to increased cost of living, educations to
children etc.
EDUCATION
WORKING CONDITION
The result of various studies shows that working condition
is an important factor. Good working atmosphere and
pleasant surroundings help increasing the production of
industry. Working conditions are more important to women
workers than men workers.
[1
JOB SATISFACTION OF BANK OFFICERS IN BANGLADESH
[1
sector. A total of eighty respondents were selected
randomly from departmental lists and interviewed
using structured questionnaires. The results of the
study showed that a greater proportion of the
academic staff was not satisfied with their jobs.
Reasons for dissatisfaction include high volume of
work, inadequate salaries, allowances, loans to
facilities purchase of housing stands and cars.
[1
1.4 Objective of the study:
[1
[2
Chapter -2
INDUSTRY
PROFILE
[2
2.1 1 Health Care Industry
[2
had 15,393 (2005) hospitals, which had 8.75 lack hospital
beds. According to the WHO report, India needs to add
80,000 hospital beds each year for the next five years to
meet the demands of its growing population. Newfound
prosperity of many Indian households is spurring demand
for high-quality medical care, transforming the healthcare
delivery sector into a profitable industry. Medial tourism is
changing the face of traditional healthcare industry in
India. India’s excellence in the field of modern medicine.
Ancient methods of physical and spiritual wellbeing make it
the most favourable destination for good health and
peaceful living. India’s cost advantage and explosive
growth of private hospitals, equipped with latest
technology and skilled healthcare professionals has made it
a preferred destination for medical tourism. According to
Ministry of Commerce and Industry, Indian medical tourism
that was valued at US$350 million in 2006, is estimated to
grow into a US$2 billion industry by 2012.
[2
Hospital
PROFILE
[2
[2
2.2 IQRAA HOSPITAL
[2
that cater to needs of patients with a wide variety of
illness. All of them are headed by eminent physicians who
possess long experience in medical profession. In addition
to the departments ,the hospital run eight specialty centres
that focus on such health and medical conditions that call
for great care and attention. They are Cardiac Care,
Diabetic centre, Diabetic Eye Clinic, De-addition care,
Infertility, Pregnancy care and Dialysis centre. The
operation theatre in the hospital is fully equipped with all
modern medical care facilities.
[2
HOSPITAL DEPARTMENTS
❖ General Medicine
❖ General surgery
❖ Genecology
❖ Neurology
❖ Paediatrics
❖ Cardiology
❖ Endocrinology
❖ Dialectology
❖ Dermatology & Venereology
❖ E.N.T
❖ Orthopaedics
❖ Urology
❖ Paediatric Surgery
❖ Plastic & Reconstructive surgery
❖ Ophthalmology
❖ Dental
❖ Psychiatric & De-addiction
❖ Physiotherapy
❖ Anaesthesiology
❖ Medical Social Work
❖ Dialysis Centre
❖ Dietary
[2
[2
FACILITIES IN IQRAA HOSPITAL
ICU,ICCU
Infusion Pump
DAIGNOSTIC FACILITIES
Spiral CT Scan
Echo-Cardiogram-Colour Doppler
Holter Monitor
Vibrometer
[3
X-RAY & Fluoroscopy 300 MA & 800 MA
Potable X-RAY
CLINICAL SERVICES
➢ General Medicine
➢ General surgery
➢ Genecology
➢ Neurology
➢ Paediatrics
➢ Cardiology
➢ Endocrinology
➢ Dialectology
➢ Dermatology & Venereology
➢ E.N.T
➢ Orthopaedics
➢ Urology
➢ Paediatric Surgery
➢ Plastic & Reconstructive surgery
➢ Ophthalmology
➢ Dental
➢ Psychiatric & De-addiction
➢ Physiotherapy
➢ Anaesthesiology
[3
➢ Medical Social Work
➢ Dialysis Centre
➢ Dietary
[3
ORGANISTAION STRUCTURE
[3
Chapter -3
RESEARCH
METHODOLOGY
[3
CHAPTER – III
RESEARCH METHODOLOGY
[3
Secondary data: Offer documents, fact sheets, news papers,
magazines published from time to time and Internet, Hospital
sources.
CHAPTER-4
DATA ANALYSIS
AND
INTERPRETATION
[3
Chapter –IV
TABLE NO: 1
Cumulative
Particulars Frequency Percent Valid Percent
Percent
Male 74 74.0 74.0 74.0
CHART NO:1
TABLE NO: 2
[37]
Cumulative
Freque Valid
Particulars Percent
ncy Percent
Percent
below -Rs.10000
45 8.0 8.0
10000-20000 8.0
31 45.0 45.0
20000-30000 53.0
16 31.0 31.0
above 30000 84.0
8 16.0 16.0
Total 100
100 100.0 100.0
CHART NO:2
TABLE NO:3
Table shows the Educational Qualification the respondents:
Valid Cumulative
Particulars Frequency Percent
Percent Percent
[3
Total 100 100.0 100.0
CHART NO:3
TABLE NO;4
Table shows the Marital Status of Respondents:
Particulars Frequency Percent Valid Cumulative
Percent Percent
Married 55 55.0 55.0
55.0
Unmarried 45 45.0 45.0
100.0
Total 100 100.0 100.0
CHART NO:4.
[3
TABLE NO: 5.
Table shows the years of experience of respondents:
Particulars Frequency Percent Valid Cumulative
Percent Percent
Less than- 8 8.0 8.0 8.0
1yr
27 27.0 27.0 34.0
1-2 yrs
18 18.0 18.0 54.0
2-3yrs
25 25.0 25.0 80.0
3-4yrs
22 22.0 22.0 100.0
Above 4yrs
100 100.0 100.0
Total
CHART NO:5.
[4
TABLE NO:6
Working hours are convenient for me?
Cumulative
Valid
Particulars Frequency Percent
Percent
Percent
Strongly agree 34 34.0 34.0 34.0
Agree 32 32.0 32.0 66.0
Neither agree nor disagree 18 18.0 18.0 84.0
Disagree 13 13.0 13.0 97.0
Strongly disagree 3 3.0 3.0 100.0
Total 100 100 100
CHART NO:6
Interpretation:
From the above chart and table it is clearly evident that 34% of the
respondents strongly agree that working hours are convenient from them
and 32% agree with that and 18% neither agree nor disagree and
13%disagree with the working hours and 3% are strongly against working
hours.
TABLE NO:7
[4
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 30 30.0 30.0 30.0
Agree 39 39.0 39.0 69.0
Neither agree nor Disagree 18 18.0 18.0 87.0
Disagree 8 8.0 8.0 95.0
Strongly disagree 5 5.0 5.0 100.0
Total 100 100.0 100.0
CHART NO:7
Interpretation:
From the above table it is clear that 30% respondents strongly agree and
39% respondents agree that they are happy with their work place only 13%
disagreed and 18% have no idea towards their work place.
[4
TABLE NO:8
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 33 33.0 33.0 33.0
Agree 37 37.0 37.0 70.0
Neither agree nor Disagree 18 18.0 18.0 88.0
Disagree 5 5.0 5.0 93.0
Strongly disagree 7 7.0 7.0 100.0
Total 100 100.0 100.0
CHART NO:8
Interpretation:
From the above table its is evident that 33% respondents strongly agree
with the lightings and arrangements in the office, 37% agree with that and
12% disagree with the lightings and arrangements and 18% have no idea
towards lightings and arrangements.
TABLE NO:9
Valid Cumulative
Particulars Frequency Percent
Percent Percent
[43]
Strongly agree 7 7.0 7.0 7.0
CHART NO:9
Interpretation:
From the above table it is quite clear that the work load is not high, 37% of
the respondents disagreed with the question” I feel I have too much work”
and another 22% strongly disagreed, 18% admits they have too much work
and 23% have no idea towards this question.
[44]
TABLE NO:10
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 28 28.0 28.0 28.0
Agree 31 31.0 31.0 59.0
Neither agree nor Disagree 24 24.0 24.0 83.0
Disagree 11 11.0 11.0 94.0
Strongly disagree 6 6.0 6.0 100.0
Total 100 100.0 100.0
CHART NO:10
Interpretation:
From the above table it is evident that the safety measures provided by the
organizations are good as 28 and 31% of the respondents agree with that
and only 11& 6% disagreed and 24% neither agreed nor disagreed.
[4
TABLE NO:11
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 30 30.0 30.0 30.0
Agree 41 41.0 41.0 71.0
Neither agree nor Disagree 16 16.0 16.0 87.0
Disagree 6 6.0 6.0 93.0
Strongly disagree 7 7.0 7.0 100.0
Total 100 100.0 100.0
CHART NO:11
Interpretation:
From the above table it is clear that relationship between employees and
their supervisors are cordial because 30% of respondents strongly agreed
to it and 41% agreed to it and only 13% disagreed and 16% of respondents
have neither agreed nor disagreed.
TABLE NO:12
Valid Cumulative
Particulars Frequency Percent
Percent Percent
[4
Strongly agree 18 18.0 18.0 18.0
CHART NO:12
Interpretation:
From the above table it is evident that the supervisors are not partial to the
employees as 18% strongly agreed and 30% agreed to the question but
19% disagreed and 18% strongly disagreed this level is quite high
compared to other questions
[4
TABLE NO:13
Cumulative
Valid
Particulars Frequency Percent
Percent
Percent
Strongly agree 26 26.0 26.0 26.0
Agree 43 43.0 43.0 69.0
Neither agree nor Disagree 26 26.0 26.0 95.0
Disagree 22 22.0 22.0 97.0
Strongly disagree 33 33.0 33.0 100.0
Total 100 100.0 100.0
CHART NO:13
Interpretation:
From the above table it is clear that 26 and 42% of the respondents agree
that supervisors consider their employees ideas also and only 5% disagreed
and 26% neither agreed nor disagreed.
[4
TABLE NO: 14
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 21 21.0 21.0 21.0
Agree 47 47.0 47.0 68.0
Neither agree nor Disagree 16 16.0 16.0 84.0
Disagree 9 9.0 9.0 93.0
Strongly disagree 7 7.0 7.0 100.0
Total 100 100.0 100.0
CHART NO: 14
Interpretation:
From the above table it is clear that relation with co-workers is quite good
as nearly 68% of the respondents agree that they are satisfied with support
from co-workers and only 15% disagreed and 16% have no answer to this.
[4
TABLE NO:15
Table showing People here have concern over one another
and tend to help one Another of the respondents?
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 26 26.0 26.0 26.0
Agree 41 41.0 41.0 67.0
Neither agree nor Disagree 19 19.0 19.0 86.0
Disagree 9 9.0 9.0 95.0
Strongly disagree 5 5.0 5.0 100.0
Total 100 100.0 100.0
CHART NO:15
Interpretation:
From the above table it is clear that in this organization people have
concern over each other as 26% strongly agreed and 41% agreedand only
14% disagreed and 19% neither agreed nor disagreed.
TABLE NO: 16
Valid Cumulative
Particulars Frequency Percent
Percent Percent
[5
Strongly agree 9 9.0 9.0 9.0
CHART NO:16
Interpretation:
From the above table it is clear that the employees are not satisfied with
the refreshment facilities offered by the company as 26% of respondents
disagreed and 15% strongly disagreed and 30% neither agreed nor
disagreed and only 29% agreed.
TABLE NO:17
We are provided with the rest and lunch room and they are good
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 8 8.0 8.0 8.0
[51]
Total 100 100.0 100.0
CHART NO:18
Interpretation:
From the above table it is quite evident that 24% strongly disagreed and
30% of the respondents disagreed and 22% neither agreed nor disagreed
and only 24% of the respondents are satisfied with the rest and lunch room
provided.
TABLE NO:18
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 32 32.0 32.0 32.0
[52]
CHART NO:18
Interpretation:
From the above table it is clear that respondents are not satisfied with the
parking facilities provided by the company as 31% of respondents strongly
disagreed and 32% of respondents disagreed and only 13% of respondents
are satisfied with the parking facilities and 24% have neither agreed nor
disagreed.
TABLE NO:19
Cumulati
Frequen Valid
Particulars Percent ve
cy Percent
Percent
Strongly agree 31 31.0 31.0 31.0
Agree 31 31.0 31.0 62.0
Neither agree nor Disagree 21 21.0 21.0 83.0
Disagree 12 12.0 12.0 95.0
Strongly disagree 5 5.0 5.0 100.0
Total 100 100.0 100.0
CHART NO:19
Interpretation:
[5
From the above table it is clear that employees are not satisfied with the
first aid facilities as more than 52% ( 31% disagree and 21% strongly
disagree) disagreed and only 17% agreed and 31% of respondents neither
agreed nor disagreed.
TABLE NO:20
Satisfied with the loan facilities and other personal welfare faclities
offered by the organisation.
Cumulati
Valid
Particulars Frequency Percent ve
Percent
Percent
Strongly agree 7 7.0 7.0 7.0
Agree 12 12.0 12.0 19.0
Neither agree nor Disagree 30 30.0 30.0 49.0
Disagree 34 34.0 34.0 83.0
Strongly disagree 17 17.0 17.0 100.0
Total 100 100.0 100.0
CHART NO;20
Interpretation:
From the above table it is quite clear that respondents are not satisfied with
the loan facilities offered by the organization as 34% of respondents
disagree and 17% of respondents strongly disagree 30% of respondents
neither agree nor disagree and only 19% are satisfied with the loan
facilities.
TABLE NO:21
[5
I fell I'm paid a fair amount for the work I do
Valid
Cumulative
Particulars Frequency Percent Percen
Percent
t
Strongly agree 15 15.0 15.0 15.0
Agree 39 39.0 39.0 54.0
Neither agree nor Disagree 25 25.0 25.0 79.0
Disagree 13 13.0 13.0 92.0
Strongly disagree 8 8.0 8.0 100.0
Total 100 100.0 100.0
CHART NO:21
Interpretation:
From the above table it is evident that the respondents are satisfied with
their salary as 39% agree and 15% strongly agree. Only `3% disagree and
8% strongly disagree, 25% neither agree nor disagree.
[5
TABLE NO:22
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 27 27.0 27.0 27.0
Agree 43 43.0 43.0 70.0
Neither agree nor Disagree 13 13.0 13.0 83.0
Disagree 9 9.0 9.0 92.0
Strongly disagree 8 8.0 8.0 100.0
Total 100 100.0 100.0
CHART NO:22
Interpretation:
From the above table it is quite clear that employees are satisfied with their
chances for promotion as 43% agree and 27% strongly agree. Only 9%
disagree and 8% strongly disagree, 13% neither agree nor disagree.
[5
TABLE NO:23
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 27 27.0 27.0 27.0
Agree 37 37.0 37.0 64.0
Neither agree nor Disagree 26 26.0 26.0 90.0
Disagree 6 6.0 6.0 96.0
Strongly disagree 4 4.0 4.0 100.0
Total 100 100.0 100.0
CHART NO:23
Interpretation:
From the above table it is quite clear that the salary in this organization is
at par to the industry as 37% agree and 27% strongly agree. Only 6%
disagree and 4% strongly disagree, 26% neither agree nor disagree.
[57]
TABLE NO:24
I'm satisfied with the allowances provided by the organization
Cumula
Valid
Particulars Frequency Percent tive
Percent
Percent
Strongly agree 19 19.0 19.0 19.0
Agree 42 42.0 42.0 61.0
Neither agree nor Disagree 21 21.0 21.0 82.0
Disagree 11 11.0 11.0 93.0
Strongly disagree 7 7.0 7.0 100.0
Total 100 100.0 100.0
CHART NO:24
Interpretation:
From the above table it is clear that the employees are satisfied with the
allowances and other benefits provided by the organization as 42% agree
and 19% strongly agree. Only 11% disagree and 7% strongly disagree,
21% neither agree nor disagree.
TABLE NO:25
Valid Cumulative
Particulars Frequency Percent
Percent Percent
[58]
Strongly agree 11 11.0 11.0 11.0
CHART NO:25
Interpretation:
From the above table it is evident that employees boss are motivating to
achieve organizational goals as 33% agree and 11% strongly agree. 22%
disagree this is quite high compared to other factors and 9% strongly
disagree and 25% neither agree nor disagree.
TABLE NO:26
Cumulativ
Valid
Particulars Frequency Percent e
Percent
Percent
[59]
Strongly agree 18 18.0 18.0 18.0
Agree 44 44.0 44.0 62.0
Neither agree nor Disagree 18 18.0 18.0 80.0
Disagree 13 13.0 13.0 93.0
Strongly disagree 7 7.0 7.0 100.0
Total 100 100.0 100.0
CHART NO:26
Interpretation:
From the above table it is evident that employees boss motivates the
employee when he is unproductive and help him to be productive as 44%
agree and 18% strongly agree. Only 7% strongly disagree and 7%disagree,
18% neither agree nor disagree.
TABLE NO:27
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 26 26.0 26.0 26.0
Agree 39 39.0 39.0 65.0
Neither agree nor Disagree 17 17.0 17.0 82.0
Disagree 10 10.0 10.0 92.0
Strongly disagree 8 8..0 8.0 100.0
Total 100 100.0 100.0
[6
CHART NO:27
Interpretation:
From the above table it is clear that communication seems good in this
organization as 39% agree and 26% strongly agree. Only 10% disagree
and 8% strongly disagree. 17% neither agree nor disagree.
[6
TABLE NO: 28
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 17 17.0 17.0 17.0
Agree 41 41.0 41.0 58.0
Neither agree nor Disagree 15 15.0 15.0 73.0
Disagree 17 17.0 17.0 90.0
Strongly disagree 10 10.0 10.0 100.0
Total 100 100.0 100.0
CHART NO: 28
Interpretation:
From the above table it is evident that respondents are quite happy with
the way work assignments are explained as 41% agree and 17% strongly
agree. Only 10% strongly disagree and 17% agree, 15% neither agree nor
disagree.
[62]
TABLE NO: 29
Cumulati
Valid
Particulars Frequency Percent ve
Percent
Percent
Strongly agree 19 19.0 19.0 19.0
Agree 38 38.0 38.0 57.0
Neither agree nor Disagree 20 20.0 20.0 77.0
Disagree 14 14.0 14.0 91.0
Strongly disagree 9 9.0 9.0 100.0
Total 100 100.0 100.0
CHART NO: 29
Interpretation:
From the above table it is clear that employees love their job as 38% agree
for this question and 19% strongly agree. Only 9% strongly disagree and
14% disagree, 20% neither agree nor disagree.
[6
TABLE NO:30
Cumulati
Valid
Particulars Frequency Percent ve
Percent
Percent
Strongly agree 25 25.0 25.0 25.0
Agree 40 40.0 40.0 65.0
Neither agree nor Disagree 16 16.0 16.0 81.0
Disagree 7 7.0 7.0 88.0
Strongly disagree 12 12.0 12.0 100.0
Total 100 100.0 100.0
CHART NO:30
Interpretation:
From the above table it is clear that respondents feel that their job is
meaningful for them as 40% agree and 25% strongly agree. Only 7%
disagree and 12% strongly disagree, 16% neither agree nor disagree
[6
TABLE NO:31
Cumulativ
Valid
Particulars Frequency Percent e
Percent
Percent
Strongly agree 25 25.0 25.0 25.0
Agree 47 47.0 47.0 72.0
Neither agree nor Disagree 12 12.0 12.0 84.0
Disagree 7 7.0 7.0 91.0
Strongly disagree 9 9.0 9.0 100.0
Total 100 100.0 100.0
CHART NO:31
Interpretation:
From the above table it is quite clear that most respondents feel that their
job is contributing for organizational goals as 47% agree and 25% strongly
disagree. Only 9% strongly disagree and 7% disagree, 12% neither agree
nor disagree.
[6
TABLE NO:32
Valid Cumulative
Particulars Frequency Percent
Percent Percent
Strongly agree 12 12.0 12.0 12.0
Agree 30 30.0 30.0 42.0
Neither agree nor Disagree 24 24.0 24.0 66.0
Disagree 21 21.0 21.0 87.0
Strongly disagree 13 13.0 13.0 100.0
Total 100 100.0 100.0
CHART NO:32
Interpretation:
From the above table it is quite clear that respondents have adequate
opportunity to use their ability as 30% agree and 12% disagree Only 13%
strongly disagree and 21% disagree and 24% neither agree nor disagree.
[6
TABLE NO: 33
Valid Cumulative
Particulars Frequency Percent
Percent Percent
CHART NO:33
Interpretation:-
[6
ONE WAY ANOVA
ANOVA Table: ANOVA Table represents the various result obtained while
carrying out the Analysis of
H0: Variance.
H1:
Table No: 34
ANOVA
Between Groups
.591 4 .148
TOTAL 30.758 99
[6
Interpretation:
[6
H0:
H1:
Table No: 35
ANOVA
1.273 286
Within Groups 22.376
95 .236
TOTAL 23.576 99
Interpretation:
[7
various experience with respect to Relationship with
supervisors and colleagues.
H0:
H1:
Table No: 36
Welfare facilities
ANOVA
1.441 .227
[7
TOTAL 30.440 99
Interpretation:
H0:
H1:
Table No: 37
ANOVA
[7
Variation Squares Freedom Square nt
2.135 .082
TOTAL 38.165 99
Interpretation:
[7
H0:
H1:
Table No: 38
ANOVA
Degree
Source of Sum of of Mena
F Ratio Significant
Variation Squares Freedo Square
m
.652 .627
TOTAL 35.037 99
Interpretation:
[7
Since the significant difference is greater than 0.05 accept
null hypothesis and reject alternate hypothesis which says,
there is no significant difference among respondents of
various experience with respect to communication and
motivation.
H0:
H1:
Table No: 39
ANOVA
Job factor
.867 .487
[7
TOTAL 40.798 99
Interpretation:
[7
H0:
H1:
Table No: 40
ANOVA
Job factor
Source of Sum of Degree of Mena Significa
F Ratio
Variation Squares Freedom Square nt
.009 .991
TOTAL 40.798 99
Interpretation:
[7
H0:
H1:
Table No: 41
ANOVA
Job factor
.086 .770
TOTAL 40.798 99
[7
Interpretation:
[7
CHAPTER- 5
FINDINGS
&
SUGGESTIONS
[8
CHAPTER- V
Descriptive Statistics
Std.
Particulars N Minimum Maximum Mean Deviati
on
colleagues
Welfare facilities
Communication &
motivation
100 1.20 4.40 2.5400 .56174
Job factors
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5.1 Findings
The descriptive statistics table helps us to derive satisfaction level of
Employees on various factors:
The Rest room facilities in the hospital are not good and they
are not satisfied with the lunch facilities
5.2 Suggestions:
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Respondents are not satisfied with the parking
facilities provided by the hospital authority, so the
hospital management takes this into consideration
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CHAPTER-6
CONCLUSION
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CONCLUSION
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assignment to the each workers are in right manner and
also they are satisfies with that also.
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BIBLIOGRAPHY
Text Books:
Websites:
www.humanlinks.com
www.wikipedia.org
ANNEXURE
Questionnaire
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I am Mr.Ratheesh.D, student of JDT Islam College of Arts & Science,
Vellimadukunnu.As part of my academic course curriculum of BBA, I am doing this
project.
It is observed that the overall JOB SATISFACTION of this organisation and to helps
the managers in their planning and decision making process. Here I have made an
attempt by designing the following survey questionnaire.
This survey should take approximately 10 minutes of your time to complete. Please
respond candidly to the questions. Confidentiality of your opinions / views would be
maintained.
Thank you, in advance, for your time and participation. Inspite of your busy schedule.
5. Department:
...............................................................................
4. Monthly Income:
5. Education Qualification:
6. Marital Status:
Married Unmarried
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7. Years of experience:
Less than 1 year 1-2 years 2-3 years
3-4 years above years
Neithe
r Strongl
Stron
agree Disagr y
S.No Particulars gly Agree nor ee Disagr
agree disagr ee
ee
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Relationship with supervisors and colleagues:
Neithe
r
Stron
Sl.N agree Disagr Strongly
Particulars gly Agree nor ee Disagree
o agree disagr
ee
My relationship with my
7 supervisor is
cordial
My supervisor considers my
ideas too while making
9 decision
Welfare Facilities.
Welfare Facilities
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Neithe
r Strongl
Sl.N Strongl agree Disagr y
Particulars Agree nor ee Disagre
o y agree
disagr e
ee
[9
e
ee
Neith
er Strongl
Stron
agree Disag y
Sl.No Particulars gly Agree nor ree Disagre
agree disag e
ree
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do my job well.
My supervisor motivates me
to increase my efficiency at
23 times when I’m not
productive
Job factors:
Neith
er
Sl.No Strong
agree
Strongly
ly Disag
Particulars Agree nor ree
Disagre
e
agree disagr
ee
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goals
Sl.N
Particulars Comment
o
Career
1
Opportunity
2 Compensation
3 Reward
4 Leadership
Communication
5
Gap
Date: .............................
Signature
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Place: ............................
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