Professional Documents
Culture Documents
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CERTIFICATE
DECLARATION
management is my original work and the dissertation has not formed the basis
for the award of any degree, associateship, fellowship or any other similar titles.
COURSE- BBA
SEMESTER- 5 TH
PREFACE
They also explained me each and every concept to make clear. This knowledge
and practical experience are that thing, which will help me in the future life.
ACKNOWLEDGEMENT
I have tried my best to present this information as clearly as possible using basic
I also thankful to my friends who helped me a lot in the completion of this report.
MERLIN.P. REJI
TABLE OF CONTENT
1.
Introduction
Project overview 09 – 42
Introduction to the industrial sector 43 – 56
Introduction to the company 57 – 72
2. Literature review 73 – 75
Research Objective 77
Research Methodology 77
Types of research 78
3.
Data collection method 78
Sampling technique 80
Sample size 80
Sample area 81
4. Data Analysis & Interpretation 82 – 94
Findings 95
Conclusion 96 – 97
5.
Bibliography 98
Questionnaire 99 – 103
EXECUTIVE
SUMMERY
EXECUTIVE SUMMARY
This project focuses on “Procedure adopted for Recruitment and Selection at TEACHNOOK
PVT LTD”. The organization has to be more responsive to the changing scenario and latest
trends in, recruitments and then of selection process. Organizational capabilities need
improvement through continuous updating of latest technique, involving latest trends and
policy and in designing an effective HR Plan as any failure in HR Planning will be a limiting
factor in achieving the objectives of the organization. Objectives in the present day of stiff
challenge from competitive market, it is ongoing process which requires proper identification
of organizational manpower requirement and also ways of hiring the efficient and right
person at the right time. The scope of the project was to collect data from the selected
employees of company, analyse the significance of the data and the conclusion.
The project starts with the general introduction to what Recruitment and Selection is all
about. Then comes the Industrial Sector Profile and Company Profile. It consists of an
introduction about the organization. Here I have stated the history of the organization, its
objectives, products and capabilities of the organization. The project provides me excellent
opportunity to correlate my theoretical learning with the ground realities of the industry and
the m
PROJECT OVERVIEW
Rigorous sourcing was undertaken to understand the recruitment process. Candidates were
interviewed and then potential candidates were shortlisted. During the tenure of the project, I
learnt to put the candidates under assessment tests and took the initial rounds of interview.
Job Portals used by me for the recruitment of candidates through MONSTER and
NAUKRI.COM
The whole process of recruitment from a recruitment firm like Teachnook is a very
exhausting one. It is detail oriented in nature. The reason why every employee gets motivated
to do the job is because of the knowledge that at that particular moment recruiter was
responsible for giving job to these candidates. To generate employment is one thing but to
recruit the right kind of workforce for a job is another thing. It not only needs the basic
understanding of the client, company’s need to fill the position in a period of time but it also
requires the recruiter to be sensitive of the needs of the candidate to find the right job for
During my tenure at Teachnook, I learnt to work as professional. The one thing that got
profoundly clear is that text books do not help in the actual corporate world. There are
unwritten policies and standard operating procedures that each employee has to abide to. No
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of the existence of every business. Meeting targets on your level dedicatedly is your contribution
Manpower panning
Recruitment / selection
Induction
Orientation
Training
Management development
Compensation development
Performance appraisals
Performance management
Coaching
Counselling’s
Event management
Succession planning
Talent management
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Safety management
Staff communication
Reward
placement & termination manager, compensation & benefits ,job analysis and
sharing plans, employee benefits manager, training & development orientation, management
RECRUITMENT
Recruitment is defined as, “a process to discover the sources of manpower to meet the
requirements of the staffing schedule and to employ effective measures for attracting that
Edwin B. Flippo defined recruitment as “the process of searching for prospective employees
and stimulating them to apply for jobs in the organization.” In simple words recruitment can
be defined as a ‘linking function’- joining together those with jobs to fill and those seeking
jobs.
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Determine the present and future requirements of the organization in conjunction with
its personnel-planning and job-analysis activities.
Helps in increase the success rate of the selection process by reducing the number of
visibly, under qualified or overqualified job applicants.
Helps to reduce the probability that job applicants, once recruited and selected,
will leave the organization only after a short period of time.
Begin identifying and preparing potential job applicants who will be appropriate
candidates.
Search for talent globally and not just within the company
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1. INTERNAL FACTORS
Recruiting policy
Company’s size
Cost of recruitment
2) EXTERNAL FACTORS
Unemployment Rate
Labour-market conditions
Social factors
Economic factors
Technological factors
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METHODS OF RECRUITMENT
1) Internal Methods:
achieve optimum utilization of a staff member's skills and talents. Transfer is the
the same or another job class assigned to usually same salary range. Promotion, on the
other hand is the permanent movement of a staff member from a position in one job
Job Posting:
Job Posting is an arrangement in which a firm internally posts a list of open positions
(with their descriptions and requirements) so that the existing employees who wish to
move to different functional areas may apply. It is also known as Job bidding. It helps
the qualified employees working in the organization to scale new heights, instead of
looking for better perspectives outside. It also helps organization to retain its
Employee Referral
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the people they know. The logic behind employee referral is that “it takes one
Quality Candidates
Cost savings
does not happen, and that such aspects do not make inroads into the recruitment process.
2) External Methods:
External methods of recruitment are again divided into two categories- Direct External
Campus Recruitment
In Campus Recruitment, Companies / Corporate visit some of the most important Technical
and Professional Institutes in an attempt to hire young intelligent and smart students at
source. It is common practice for Institutes today to hire a Placement Officer who coordinates
with small, medium and large sized Companies and helps in streamlining the entire Campus
Recruitment procedure.
Companies get the opportunity to choose from and select the best talent in a short
span of time.
Companies end up saving a lot of time and efforts that go in advertising vacancies
College students who are just passing out get the opportunity to present themselves to
some of the best companies within their industry of interest. Landing a job offer while
still in college and joining just after graduating is definitely what all students dream
of.
On the negative front, campus recruiting means hiring people with little or no work
experience.
Advertisement
Advertisements are the most common form of external recruitment. They can be found in
many places (local and national newspapers, notice boards, recruitment fairs) and should
include some important information relating to the job (job title, pay package, location, job
advertise will depend on the cost of advertising and the coverage needed i.e., how far away
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opportunity because well-treated applicants are likely to inform others. On the other
hand, walk-ins show up randomly, and there may be no match with available
agencies are established to match job openings with listings of job applicants. These
agencies also classify and screen applicants. Most agencies administer work-sample
E-Recruiting: There are many methods used for e-recruitment, some of the
a. Job boards: These are the places where the employers post jobs and search for
b. Employer websites: These sites can be of the company owned sites, or a site
c. Professional websites: These are for specific professions, skills and not general in
nature.
Gate Hiring and Contractors: The concept of gate hiring is to select people
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This happens mostly in the case of unskilled and semi-skilled workers. Gate hiring is
quite useful and convenient method at the initial stage of the organization when large
1) Time-lapse data: They show the time lag between the dates of requisition for
manpower supply from a department to the actual date of filling the vacancies in that
department. For example, a company's past experience may indicate that the average
number of days from application to interview is 10, from interview to offer is 7, from
offer to acceptance is 10 and from acceptance to report for work is 15. Therefore, if
the company starts the recruitment and selection process now, it would require 42
days before the new employee joins its ranks. Armed with this information, the length
of the time needed for alternative sources of recruitment can be ascertained - before
pinning hopes on a particular source that meets the recruitment objectives of the
company.
2) Yield ratios: These ratios indicate the number of leads/ contacts needed to generate
a given number of hires at a point at time. For example, if a company needs 10
management trainees in the next six months, it has to monitor past yield ratios in
order to find out the number of candidates to be contacted for this purpose. On the
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the same example, the company finds that to hire 10 trainees, it has to extend 20
the invitees to interview ratio is 4:3 then, as many as 40 candidates must be invited.
Lastly, if contacts or leads needed to identify suitable trainees to invite are in 5:1 ratio,
3) Surveys and studies: Surveys may also be conducted to find out the suitability of
a particular source for certain positions. For example, as pointed out previously,
employee referral has emerged as a popular way of hiring people in the Information
Technology industry in recent times in India. Correlation studies could also be carried
out to find out the relationship between different sources of recruitment and factors of
success on the job. In addition to these, data on employee turnover, grievances, and
disciplinary action would also throw light on the relative strengths of a particular
the sources of recruitment, the human resource managers must also look into the cost
or hiring a candidate. The cost per hire can be found out by dividing the recruitment
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SELECTION:
Selection is the process of choosing the most suitable person out of all the applicants. It is the
The selection of a candidate with the right combination of education, work experience,
attitude, and creativity will not only increase the quality and stability of the workforce, it will
also play a large role in bringing management strategies and planning to fruition.
Features of selection
It is a negative process
1) External environment
Unemployment rate
Company’s Image
2) Internal environment
Company’s policy
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HRP
Cost of hiring
SELECTION PROCESS
External Environment
Internal Environment
Preliminary Interview
Physical Examination
Selection Decision
Employment Contract
Job Offer
Evaluation
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Recruitment Policy asserts the objectives of the recruitment and provides a framework of
It ensures that every applicant and employee is treated equally with dignity and
respect.
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1) Direct Method
contacts with public and manned exhibits. Most college recruiting is done in co-operation
with the placement office of the college. The placement office usually provides help in
attracting students, arranging interviews, furnishing space and providing student résumés. For
managerial, professional and sales personnel, campus recruiting is an extensive exercise. For
this purpose, carefully prepared brochures describing the organizing and the job it offers are
2) Indirect Method
These methods involve mostly advertising in newspapers, websites, radio, in trade and
These include the use of commercial or private employment agencies, state agencies and
placement offices of colleges, recruiting firms, management consulting firms, friends and
relatives.
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4) Professional Organizations:
These organizations maintain a pool of human resource for possible employment. These
firms are also called head hunters, raiders and pirates by organizations who lose personnel
thought their efforts. Fundamentally there are two distinct steps of recruitment and each is a
5) Preparation
Learning about companies is valuable because knowing what a company values will help an
agent to assess the candidates better. Pertinent information about the processes of the
company would also help you analyse CVs and find the right candidate. This can be done by
reading the corporate website or calling the company for further information or using your
This will help one to know about the history of the company, their core values, their clients
and processes, the benefits employees can enjoy and the career growth chart. When one has
knowledge about these vital parameters, it becomes easier to assess a resume based on these
parameters. Moreover, when one is equipped with such vital information about the company
and the job profile, it helps to motivate and mould the suitable but reluctant candidates to
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particular job. It is concerned with the job itself and not the work. It is a statement describing
the job in such terms as “Title, location, duties, working condition and hazards”. An updated
job description is essential for a good selection interview. It helps one to explain the nature of
work to the prospective candidate properly without any over or under commitment. This also
helps to put the candidate, the client company and the agent on the same platform.
It is a written record of the requirements sought in an individual worker for a given job. In
other words, it refers to a summary of the personal characteristics required for a job. Once the
agent knows what the job is, then he can decide what kind of person he/she would need to do
it. Sometimes the job specification is already prepared and given by the client along with the
job description. In such a case, the job of the agent becomes easier. The job specification is
for the benefit of the employees working in TEACHNOOK. It is ready reference to check on
the requirements that one needs to keep in mind while sourcing for the different clients. It
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6) Implementation
Sourcing: Sourcing is the most of all recruitment activities. It is also difficult being
takes place in different levels and in all the verticals of the industry. The procedures involved
are discussed below. Even before sourcing is started, it is very important to have a clear
understanding of the requirement of the client company. The recruiter must have all
knowledge about the company he/she is about to source for. It makes sure that all the
questions that a candidate has regarding the profile or the credibility of the company are
satisfactorily answered. Sourcing is defined as the process wherein the recruiter creates a pool
involves logging on to a job-portal and doing a search for the potential candidates. After the
search is generated, the most critical part of sourcing starts. Mainly four steps are involved in
Now is the time to scrutinize the candidate’s resume. It is human nature to generally omit the
negative points while creating a resume or to exaggerate the achievements. Though most of
the time people are truthful while forming their resumes, others can hide or not mention
things that can portrait a negative picture of them. A good CV is one which is precise and
presentable. It should contain all details of education and work experience should be
arranged in reversed
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When a CV has been analysed and is considered as a good one, the next step is to match it
with the job description. It is necessary to match it with the profile given by the company.
Matching it with the JD gives an idea if the person will be able to serve well in the position or
not. Next it is important to match it with the job specification. The JS gives the details of the
desired skills and the mandatory skills. These are the criteria for selection.
Once the CV has been matched with the job description and matched with the job
specification, CV can shortlist. Such a candidate is then called in for a face-to- face interview.
There is an individual interview of the recruiter and the candidate. In this interview the
candidate answers the questions the recruiter asks to be sure that the candidate would suit the
It is very important how a recruiter manages the rejected candidates. It is important to make
the candidate where his lacunas are and what can he do about it. In this way not only, the
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helps in creating an association with them which is so very vital in the service industry.
7) Interview
Interviews determine if a potential candidate will be a finalist and if he shall suit the job. A
lot of things get clear during an interview. A face-to-face talk with the candidate ensures that
the recruiter evaluates the candidate on terms of attitude, confidence and communication. The
gaps that seem in the resume are also questioned. The candidate may have an explanation for
it. On the other hand, if he is lying, then he can be cross-questioned about this. Some of the
To give an applicant essential fact about the job and the company you are
recruiting for.
To establish a rapport.
The nature of the job determines which of these interviews would suit best. All the interviews
are not conducted for all the job profiles. The complexity of the
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It is said that listening intently gives a good idea of what a person wants to say and what a
person does not say. The sound, intonations, the varying pressures that a prospective
candidate uses while he/she speaks tells a lot about his/her attitude. This in turn helps the
recruiter to judge that if the candidate would be suitable for the job or not. Unlike the face-to-
face interview where the recruiter can read the non-verbal languages, in a telephonic
interview he has to even sharper. Listening to the words used and their tone used gives
As a recruiter, one has to be completely prepared before taking a telephonic interview. The
You must keep the CV next to you and make notes while taking the interview.
To use a call script. This helps in being professional and saves time to in approaching
the right candidate.
Do not display any negative emotion during the interview. Not to over or under
commit anyone.
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in the preparation process is the development of interview questions that elicit tangible facts
from all applicants. Basically, two rules are kept in mind when framing the questions that will
indicate whether or not an applicant meets the requirements you established for the position:
RULE 2: Ask questions that relate directly to at least one of your listed requirements to
General Questions:
college/previous organization?
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Specific Questions:
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INDUSTRIAL SECTOR
PROFILE
INDUSTRIAL SECTOR
PROFILE
outcomes.
EdTech start-ups in India have been in the news recently for various reasons.
Today, India’s EdTech industry is the second biggest in the world and it is only rising. The
industry is set to touch $3.2 billion by 2022. It is one of the sectors that have seen rapid
growth in the pandemic. During the lockdown schools and coaching classes had to depend on
technology to continue teaching. We have recently seen a lot of activity in the EdTech world.
Almost all EdTech Companies have seen massive inflow of traffic. EdTech companies are
These EdTech companies are making it easier for students to prepare for their competitive
examinations. With the aim to make education truly interesting these EdTech start-ups in
India are changing the Indian education landscape. These EdTech start-ups all target different
pain points for students and vary in costs. These start-ups go on to show that anyone can learn
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Culture alley is one of the EdTech start-up that focuses on teaching multiple language. It
improves the experience of learning a language. It clearly allows you to learn a language
However, Culture Alley is best known for its free language app “Hello English”. Hello
English is the top free educational app. It makes learning English easier through videos
and the option to take specific classes. It became the top learning app on the play store
“One billion folks from everywhere the globe attempt to learn a remote language each
year; concerning sixty p.c area unit learning English,” said Pranshu.
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2. DOST EDUCATION
to give their children a healthy early development. This EdTech start-up in India uses
They do this through an audio-based curriculum that is sent to them via their mobile
phones. Their 24- week course aims to train parents with kids from the age of 2-6 on
making everyday moments fun and opportunities to grow. They have also won the next
“By putting parents at the centre of early childhood development, our vision is that every
child is ready to thrive – regardless of their family’s wealth. The idea is to be a Dost to
parents and enable e them to make learning for their kids easier,” said Sneha Sheth.
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3. DOUBTNUT
Doubtnut is one of Edtech start-ups in India that makes it easier to learn a language. This
online multilingual learning app makes use of cutting-edge technology to solve student’s
queries. Company founded in 2016 by Tanushree Gupta and Aditya Shankar at Haryana,
India.
Doubtnut makes use of NLP and image recognition in the field of AI to achieve this. It
Tier-2 and Tier-3 cities. In January 2020, the company raised 15 million in series of a
funding.
“We aim to use technology to provide a democratic, comprehensive and easily accessible
education solution to all students – in the language and manner that they best
Investor: Sequoia Capital, Water bridge, Tencent holdings and Omidyar Network India
Accelerated by increasing smartphone users and the shift to digital-learning models, the
EdTech industry in India is expected to reach $30 billion in size in the next ten years.
The sector was already witnessing huge traction but with COVID-pandemic led lockdown,
Because of the growth, the EdTech industry has garnered the interest of investors globally. In
2020 alone, the EdTech sector received $16.1B in VC funding, a 32x increase from 500M
received in 2010. India has emerged to be among the top three countries in the world after
China and the USA to get the most venture capital funding in the EdTech sector.
The Indian EdTech sector received an investment of $ 2.1 billion in the calendar year 2020.
Previously dominated by the K-12 segment, the EdTech sector is now witnessing strong
growth in the post-K-12 segment. Online education offerings for the K-12 segment (Classes 1
to 12) are projected to increase 6.3X by 2022, creating a $1.7 billion market. And the post-
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Industry in India.
There are around 624 million active internet users in India as of February 2021. These
active users offer a huge growth opportunity for the EdTech stakeholders. Particularly
in Tier 3/4 cities, segments such as online tutoring and competitive exam preparation
can have strong growth. And with more people in the target audience pool, every
There are more than 6,950+ EdTech start-ups in India, as per Tracxn, a platform that
tracks start-ups and private companies. Leveraging technology to offer the best
services, these EdTech start-ups offer smart classroom solutions, adaptive learning
All these factors combined with inflow of investments, acquisition, up- gradation in
offerings and more players quickly shifting and adding students are accelerating the
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COMPANY’S PROFILE
ABOUT TEACHNOOK
Teachnook is an innovative Edtech company across the country. Teachnook offers immersive
online programs in software engineering, and Management. They provide the best-in-class
upskilling programs for students and Job oriented programs, technologically with advanced
mentorship that enables great learning experience. Teachnook’s immersive courses aim to
launch students into fulfilling careers by providing a robust career services framework and
dedicated one-on- one coaching post-graduation that is included as an added value with the
tuition. Teachnook is designed with a proper and structured path with an industry derived
curriculum with effective guidance for learners to ladder up in the vertical directions with no
boundaries.
COMPANY LOGO
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To become a leading EdTech institution by playing a significant role in the development of the
country.
Its aim is to empower young minds and enables them to make choices to create a future
they deserve.
Core Values
Integrity
virtual that reflect in our personal lives, financial transaction and business deals.
Customer satisfaction
Our pivotal reason of success our dear customer is guiding stars who directed us
Social Responsibility
We try hard to help our mother nature. We strive to create eco-friendly products
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They want to expand their offerings for 50+ programs, expand professional levels for each
program and also get into vernacular languages so that they democratize the notion of being
Additionally, the company is aiming to host 2000+free live classes and workshops for
students to get a taste of each field and learn from the best minds in India.
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SWOT
ANALYSIS
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SWOT ANALYSIS
STRENGTH
In the strengths, management should identify the following points exists in the organization: -
WEAKNESS
OPPORTUNITIES
Local events
THREATS
Activities of competitors
Cashflow problems
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Information Technology
Web Development
Artificial Intelligence
Machine Learning
Data Science
Cyber Security
Cloud Computing
Management
Human Resource
Finance
Digital Marketing
Internet of Things
Robotics
Embedded Systems
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Mechanical / Civil
Construction Planning
Car Design
AutoCAD
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COMPETITORS OF
THE COMPANY
1. BYJU’S
BYJU’S has become the household name for Education online. It is the common name
for the company think and Learn Private Ltd. Started as a coaching class, BYJU’S has
grown into one of the top EdTech companies in the world. This EdTech start-up founded
They also engaging video lessons, personalised learner’s journeys, unlimited practice
sessions and engaging questionnaires to make learning truly fun. BYJU’s covers a wide
variety of classes starting from class 4 up to CAT or IAS test preps. Online classes for
UPSE, K3, K10, K12, CBSE NCERT, ICSE, IIT-JEE & NEET.
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2. BRAINLY
Brainly is the knowledge-sharing community where 200 million students and experts
came together to solve questions. The company was founded in 2009 in Poland by Michal
homework problem, brainly will help you to solve it within minutes. Brainly has an active
user base of over base of over 200 million. It has answered over 50 million questions to
date.
Middle and high-school students, as well as their parents across India, have been
leveraging Brainly’s platform to strengthen their skills in core academics subjects such as
Their motto is ‘No one knows everything, but everyone knows something!’
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3. CLASSPLUS
Initially launched as Xprep in 2015, Classplus has seen over 25,000 subscribers.
Classplus works on helping those institutes. With features like smart attendance,
insightful student reports, online video selling, fees records, online tests and more the app
The start-up also helps parents keep track of their child’s progress. Today they are a team
of 25 people and have raised undisclosed funds from Rising Stars, a VC firm and other
angel investors.
“The app has been created as a zero-typing product, keeping in mind its usability for
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LITERATURE REVIEW
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Literature Review
Most employers recognized the fact that their staff is their greatest asset, and the right
recruitment and induction processes are vital in ensuring that the new employee becomes
effective in the shortest time. The success of an organisation depends on having the right no.
of staff, with the right skills and abilities. Organisations may have dedicated personnel/human
resource function over seeing this process or they may devolve these responsibilities to line
manager and supervisor. Many people may be involved, and all should be aware of the
principles of good practice. Even it is essential to involve others in the task of recruitment and
selection.
Ms. Ambika Verma (2009) in their survey research on the use technologies in recruiting,
screening and selection process for job candidates conducted in dimension group found that
The meta-analysis of the research conducted by chapman, uggersler, Carroll, paisentin and
Jones (2005) concluded that timely response from HR managers was linked to greater
According to Robins, in his study revealed that, “the ideal recruitment effort will
attract a large number of qualified applicants who will take the job if it is offered.
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organizational vacancies”.
(1991), in his study examined, “that integrated recruitment and selection process helps
Beard well, et al (2003), in his study examined that, “selection is carried out by organization
as a means of candidate’s potential and actual performance and the intake of employees will
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RESEARCH
METHODOLOGY
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RESEARCH METHODOLOGY
RESEARCH OBJECTIVES
The primary objective is to study, understand and analyse aspects related to various HR
OBJECTIVES OF STUDY
RESEARCH METHODOLOGY
The study will be conducted to achieve the aforesaid objectives including both exploratory
and descriptive in nature and involve personal interviews that will be based on the
questionnaire format. A Research Methodology defines the purpose of the research, how it
proceeds, how to measure progress and what constitute success with respect to the objectives
determined for carrying out the research study. There is a unique methodology that
The research methodology for the present study has been adopted to reflect these
realties and help reach the logical conclusion in an objective and scientific manner.
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TYPE OF RESEARCH
EXPLORATORY RESEARCH
A research design is the specification of methods and procedures for acquiring the
information needed to structure or solve the problem. It is the overall operational pattern or
framework of the project that stimulates what information is to be collected from which
source and by what procedure. On the basis of major purpose of our investigation the
EXPLORATORY RESEARCH was found to be most suitable. This kind of research has the
primary objective of development of insights into the problem. It studies the main area where
the problem lies and also tries to evaluate some appropriate courses of action.
DATA COLLECTION
The task of data collection begins after a research problem has been identified and the
research design has been chalked out. While deciding the method of data collection to be
used for the study, the researcher should keep in mind two types of data:
a. Primary data
b. Secondary data
Primary Data: The survey method is used to collect the primary data in this
research as it is the Analytical research to find out the shortcomings and area of improvements
according to the skill required for recruitment team. The data that
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is collected first hand by someone specifically for the purpose of facilitating the study is
known as primary data. So, in this research the data is collected from respondents through
QUESTIONNAIRE.
Personal interview
Questionnaire technique
Secondary Data: The secondary data is also used in a lesser proportion to find
out the name and designation of the employer who are working with this organization and the
company profile. Secondary data refer to information gathered by someone other than the
researcher conducting the current study. Such data can be internal or external to the
information.
Secondary sources of data provide a lot of information for research and problem solving.
Company brochure
Internet
Websites
Business magazines
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Journals etc
SAMPLING TECHNIQUE
SIMPLE SAMPLING
Simple sampling is a sampling process that utilizes some form of random selection. In
probability sampling, each unit is drawn with known probability, or has a nonzero chance of
being selected in the sample. Such samples are usually selected with the help of random
objectively from the sample itself. Simple Random sampling has been adopted for this
research. Under which we have considered the sampling which has been done for a specific
designated population, because here a small cluster of professionals has been considered out
of the total universe which has been divided in small group like recruitment team &
employee.
SAMPLE SIZE
Sample size refers to the number of items to be selected from universe to constitute a sample.
The sample size should be optimum as it should fulfill the objective of the research.
Total manpower strength is 450 and I have focused upon 10% of total employees of
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SAMPLE AREA
The sample area refers to the universe to be studied under our research project. The area
denotes the place or the region to be studied and taken into research consideration. Thus, the
sample area chosen for this research project is Teachnook Pvt. Ltd.
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DATA ANALYSIS
AND INTERPRETATION
S.No
Options No. %
.
1. Strongly agree 20 50
2. Moderately agree 10 25
5. Can’t say 2 5
7.5% 5%
12.5%
50%
25%
Strongly agree
Moderately agree
Strongly disagree
Moderately disagree
Can't say
INTERPRETATION
and vacancy requirements. Existing employees can give fair feedback on the suitability of the
policy. Responding to it 30 out of 40 employees (75%) told that there is a sound recruitment
policy in organization that can be evaluated by comparing skills and knowledge of new
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employees. 8 out of 40 employees (20%) feel that the organization’s recruitment policy is not
properly defined. And rest 2 could not say about the recruitment policy. Majority of
which is a great morale victory on the part of management; still there are chances of its
more priority?
S.No
Options No. %
.
1. Job Posting 10 25
2. Employee Referrals 10 25
3. Internal Promotions 20 50
4. Transfer - -
Job Posting 25
Employee 25
Referrals
Internal 50
Promotion
0 10 20 30 40 50 60
INTERPRETATION
84
Internal Recruitment seeks applicants for positions from those who are currently employed.
Responding to above asked question, 50% employees say that company prefers internal
promotion as internal source of recruitments. 25% employees say that Employee referrals are
given due priority and rest 25% say that Job posting is preferred. Majority of employees
actually thinks that internal promotion is given priority and followed by company as internal
source of recruitment.
more priority?
1. Campus Interview - -
2. Advertisement 3 7.5
Agencies/
5. - -
Consultancies
Employment
6. - -
Exchanges
85
Agencies/
Consultanc 0
ies
87.5
Walk-
in
Intervie 5
w
Online 7.5
Job
Portals
0
Advertiseme
nt
Campu
s
Intervie
w
0 2 4 6 80 10
0 0 0 0
INTERPRETATION
External Sources of recruitment lie inside the organization.35 out of 40 employees (87.5%)
feel that company prefer online Job Portals for hiring from outside. 5% employees (appx.)
think that company prefers Advertisement as external source of recruitment. 7.5 say that
Campus Interviews and Consultancies hiring from outside did not prefer by the Organization.
Analysis shows that more than 87% employees say that preferred External Source of Hiring
and finds these recruiting cheaper, faster and potentially more effective.
86
arises?
1. Internal 4 10
2. External 36 90
90%
10%
InternalExternal
INTERPRETATION
Every organization has the option of choosing the candidates for its recruitment processes
from two kinds of sources: internal and external sources. Responding to recruitment source
question, almost all the employees say that External sources are relied upon when there is any
employees (90%) show that External sources are prefer for immediate opening in
87
that internal hiring would be better option for immediate opening in organization in which
company can have sufficient knowledge about the internal candidate and it is less costly.
1. Patterned 20 50
2. Stress 5 12.5
3. Depth 10 25
4. Others 5 12.5
Patterned
100 Stress
80 50 Depth
60
25 12.5 Others
40 12.5
20
0
Patterned Stress Depth Others
INTERPRETATION
The PATTERNED INTERVIEW format has a structure to it. There is a set of pre-determined
questions that will be asked from each candidate for a position. The STRESS INTERVIEW is
the interview in which the interviewers try to 'discomfort' the candidates in various ways and
qualitative research
88
technique that allows person to person discussion. It can lead to increased insight into
people's thoughts, feelings, and behaviour on important issues. This type of interview is often
unstructured.
Responding to the type of interview 20 out of 40 employees think that patterned interviews
are generally taken. 25% employees have the opinion that depth interviews are often used.
Rest believes that stress or any other type of interview is being taken.
6) The recruitment and selection process of company meets the current and legal
requirements?
1. Agree 20 50
2. Disagree 5 12.5
3. Moderately 10 25
4. No opinion 5 12.5
60
50
50
40
30 25
20
12.5
10
0
Agree Disagree Moderately
89
INTERPRETATION
Every organization has the option of choosing the candidates for its recruitment processes. In
this research most employees responded positively to this question. They feel that the
company follows different recruitment process for different positions. Analysis clearly
represents that 25 out of 40 employees (62.5%) show that maximum employees are agree
with this process whereas 10 out of 40 employees (25%) did not like the current recruitment
7) Are you happy with the salary what you offered by the company?
1. Yes 20 50
2. No 10 25
3. Can’t Say 10 25
60
50
50
40
30
2525 %
20
10
0
90
INTERPRETATION
The basic focus of every organization is to satisfy the employees with its own compensation
plan. In this research most employees responded positively that they are satisfied with their
salary. They feel that the company has good compensation plan for their employees.
Analysis clearly represents that 20 out of 40 employees (50%) show that maximum
employees are satisfied with their Salary 10 out of 40 employees (25%) did not like their
8) What were the sources of recruiting the candidates for your current client?
3. Reference 10 25
5. Others 5 12.5
91
Others 12.5
Reference 25
%
0 5 10 15 20 25 30 35 40
INTERPRETATION
Every organization follows various sources of recruitment to acquire a good talent for their
organization. In this research I could find the various degrees of various sources of
recruitment.
Analysis clearly represents that 15 out of 40 employees (37.5%) show that recruitment is
done through Direct Walk Ins, 5 out of 40 employees (12.5%) show that recruitment is done
through Existing Database, 10 out of 40 employees (25%) show that recruitment is done
through Employee Referrals and 5 out of 40 employees (12.5%) show that recruitment is
done through Internal Movement whereas 5 employees show that recruitment is done through
other sources.
92
company?
1. Satisfactory 25 62.5
2. Unsatisfactory 10 25
Unsatisfactory 25
%
Satisfactory 62.5
0 10 20 30 40 50 60 70
INTERPRETATION
Every organization has the option of choosing the candidates for its recruitment processes. In
this research most employees responded positively to this question. They feel that the
Analysis clearly represents that25 out of 40 employees (62.5%) shows that maximum
employees are satisfied with this procedure whereas 10 out of 40 employees (25%) are not
satisfied with the current recruitment and selection procedure and 12.5% were unable to
answer.
93
10) Is any training session apart from the domain training provided?
1. Yes 25 62.5
2. No 10 25
70 62.5
60
50
40
30
20
25 %
10
0 12.5
YesNoCan’t Say
INTERPRETATION
Every organization tries to enable their employees for their offered job position along with a
good compensation plan for which the organization provides Training. In this research most
employees agreed positively that they are provided training sessions apart from the domain
training. They feel that the company has good Training programs for their employees.
Analysis clearly represents that 25 out of 40 employees (62.5%) show that maximum
employees are satisfied with the training program offered to them. 10 out of 40 employees
(25%) did not agree on the training programs offered to them whereas 12.5% were unable to
answer.
94
FINDINGS
Present employees of Teachnook pvt ltd are satisfied with recruitment strategy of
company.
Internal Promotions, Walk-in interview and Job Portals are mostly used recruitment
source.
applications.
of the department.
improvement.
Present selection process in Teachnook pvt ltd and its procedure, tests and interview
95
CONCLUSION
Every company looks for an employee, who can work effectively. They are in search of a
person who has the maximum skills required for the job. After selecting the right person, the
company’s main aim is to place that person at the right job. The main strength of any
company is its employees. Effective workers are the best route to success. For this reason,
companies strive to attract and hire the best, and to provide the best place to work.
Some of the biggest and most constant challenges that plague organization is people related
because they don’t place more emphasis on getting the recruitment process right. If they get
the right person in the right job at the right time, bottom- line and many other business
benefits are immediate, tangible and significant. If they get the wrong person in the wrong
job, then productivity, culture and retention rates can all take a hit in a big way.
TEACHNOOK PVT LTD has competent and committed workforce, still there are scope for
more improvements. To ensure that company recruits the right people, it has to identify
essential skills and behaviours that applicants should demonstrate. For each position there
should be a job description outlining typical duties and responsibilities and a person
specification defining personal skills and competences. The emphasis should be on matching
the needs of the company to the needs of the applicants. This would minimize employee
96
It is important for the company to have a clear and concise recruitment policy in place, which
can be executed effectively to recruit the best talent pool for the selection of the right
candidate at the right place quickly. Creating a suitable recruitment policy is the first step in
the efficient hiring process. A clear and concise recruitment policy helps ensure a sound
recruitment process.
Management should structure and systematically organize the entire recruitment processes. It
should Offer tolls and supports to enhance productivity, solutions and optimizing the
recruitment processes to ensure improved ROI. The Recruitment Management System (RMS)
should be such that it helps to save the time and costs of the HR recruiters in company and
97
BIBLOGRAPHY
www.Teachnook.com
www.google.com
98
QUESTIONNAIRE
Dear mam, I am student of BBA 3rd Year of CBS GROUP OF INSTITUTES, JHAJJAR. I
am conducting this study as part of my curriculum. You are requested to take out few minutes
Please answer the following questions and please tick the relevant option.
1. Strongly agree
2. Moderately agree
3. Strongly disagree
4. Moderately disagree
5. Can’t say
99
Q2) Which internal source of recruitment is followed by the company and given more
priority?
1. Internal Promotion
2. Employee Referrals
3. Transfer
4. Job Posting
Q3) Which external source of recruitment is followed by the company and given more
priority?
1. Campus interview
2. Advertisement
4. Walk-ins interview
5. Agencies/Consultancies
6. Employment Exchange
Q4) Which source of recruitment is relied upon when immediate requirement arises?
1. Internal
2. External
100
1. Patterned
2. Stress
3. Depth
4. Others
Q6) The recruitment and selection process of company meets the current and legal
requirement?
S.No
Options
.
1. Strongly Agree
2. Agree
3. Disagree
4. No Opinion
Q7) Are you happy with the salary what you offered by the company?
S no. Options
1. Yes
2. No
3. Can’t Say
101
Q8) What were the sources of recruiting the candidates for your current client?
S.No
Options
.
1. Agree
2. Moderately
3. Disagree
4. No opinion
Q9) How do you think about Recruitment and selection procedure in your company?
Sn. Options
1. Direct Walk In
2. Existing Database
3. Reference
4. Internal Movement
5. Others
102
Q10) Is any training session apart from the domain training provided?
Sn. Options
1. Satisfactory
2. Unsatisfactory
3. Can’t Say
103 Are you happy with the salary what you offered by the company?