Professional Documents
Culture Documents
AT
A report submitted to
Asian Business School, Noida
as a partial fulfillment of Full time
Post Graduate Diploma in Management (PGDM)
(Approved by AICTE, Ministry of HRD)
This report bears sincere thanks to several people who have made contribution towards
its completion.
I am also thankful to my industry guide Ms. Sarupa Sahu, Eastern region placement
head CMC LTD Kolkata.
I extend my sincere gratitude and thanks to our Director Dr. Lalitya Vir Srivastava,
ABS, Noida.
JAYATEE MUKHERJEE
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STUDENT DECLARATION
CMC LTD
Under the guidance of
Ms. Sarupa Sahu
Is my original work and the same has not been submitted for the award of
any other degree/diploma/fellowship or other similar titles or prizes.
1 Executive Summary 4
2 Introduction 5
3 Objectives 6
4 Research Methodology 12
5 Literature review 13
8 Conclusion 48
9 Bibliography 49
10 Annexure 50
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EXECUTIVE SUMMARY
Internship at CMC Limited, Kolkata was a great exposure to the industry. After going
through summer training, This was firsthand experience of how an industry as well as HR
department functions.
INTRODUCTION OF PROJECT
This project is about the HR Policies and Placement in CMC Limited. The HR Policies in
an organization helps every individual to raise his/her potential in all facets by helping
him to be satisfied and secured about his present and future.
PROJECT TITLE
The title of the project is “HR Policies and Placement in CMC Limited”. As the name
indicates it is the study of the HR Policies prevalent in the organization and the
placement structure in CMC Ltd.
ORGANISATION
.
To understand the placement structure in CMC Ltd and to study about the further
aspects of improvement.
To study about the type of job needed in Corporates in respect to the CMC
courses.
FORMULATING POLICIES
There are five principal sources for determining the content and meaning of policies:
1. Past practice in the organization.
2. Prevailing practice in rival companies.
3. Attitudes and philosophy of founders of the company as also its directors and the top
management.
4. Attitudes and philosophy of middle and lower management.
5. The knowledge and experience gained from handling countless personnel problems on
day to day basis
PLACEMENTS IN CMC
The placement cell provides active assistance to students in finding jobs. Placement
assistance is provided to them on successful completion of the programme. The
placement cell has successfully placed many students in top 20 IT organizations. Apart
from technical training in various software & hands-on project work, CMC LTD helps to
get a foothold in the booming IT & ITeS industry. CMC assists its students in finding a job.
Here’s how:
PLACEMENT CYCLE
CLIENT CLIENT
SEARCH MEET
FROM NET
CLIENT CALL
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WORK PROCESS
STRATEGIES APPLIED FOR ACHIEVING THE TASK ASSIGNED
Client Search
For placement of the students in different companies first we search for the different
companies
from internet from various sites.
Cold Calling
Cold calling means to approach the clients without taking prior appointments. I have
done lots of cold calling. I visited different companies and industries. I got a great
experience as I interacted with different kind of peoples. Even I learned lots of things
regarding convincing the clients.
Client Visit
I visited different companies and industries to get contact details from them and to
convince them to place our students in their companies. I got to interact with many HR of
different IT companies.
Role Plays
Role play is a kind of play or say drama which is been presented in front of a group of
peoples and that is even in rural areas where people don’t understand the face to face
interaction or any another explanation. Role play is done basically in local language and
we are planning to do the same as our role play is all set to do.
Data Collection
My third strategy is to collect data as many as possible from different sources. So for this
data collection I have visited different colleges to get the data of retired people. I went to
colleges to get the data of the graduate students who would the good prospect for our
company.
Conducted test
There were three rounds first was written test, technical round, group discussion followed
by personal interview. With the help of my seniors I conducted admission tests of Cjet
candidates.
Canopy
Canopy is the kind of activity in which we do arrange a small Business Opportunity
Presentation. We select particular area and in this area we give invitations to the people
residing in this area and then we arrange the presentation. We did our canopy in the areas
like Park street, Garia, and Konnagar and tried to cover as many areas as possible to
promote CMC LTD.
I have chosen the questionnaire methods of data collection due to limited time in hand.
While designing data-collection procedure, adequate safeguards against bias and
unreliability must be ensured. I have examined the collected data for completeness,
comprehensibility, consistently and reliability. I have also gathered secondary data which
have already been collected and analyzed. For the present piece of research the
investigator has used the following methods:
Interview
Observation
Questionnaire
2. SAMPLE SIZE
“In a free enterprise, the community is not just another stakeholder in the business, but
is in fact the very purpose of its existence. - Jamsetji Tata
Since its inception on December 26, 1975, CMC has been a frontrunner in providing IT
solutions and services. CMC was the first ever enterprise in India to set up a countrywide
data network called INDONET - a computer network providing access to major cities in
India, way back in 1985.
A subsidiary of Tata Consultancy Services Limited (TCS Ltd), one of the world's leading
information technology consulting, services and business process outsourcing
organizations, CMC Limited is a part of the US$ 100.09 billion Tata Group, India's best
known business conglomerate.
Today, CMC Limited, an ISO 9001:2000, certified and CMMI Level V accredited
organization, is positioned as a premier IT solutions provider in the fast growing and
competitive IT market. We execute large and complex turnkey projects, and have built,
managed and supported our customers' IT systems across the value chain infrastructure,
applications and business processes.
We conduct significant research into emerging technologies and competence areas at our
state-of-the-art, ISO 9001 certified R&D Centre in Hyderabad, India. This gives us an
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Together with Tata Consultancy Services Limited (TCS Ltd), our strategic partner, we
are working to target the global market with additional offerings that leverage our
combined strengths and enable us to follow common best practices.
CMC's wholly owned subsidiary, CMC Americas Inc, was acquired in 1991 and formerly
called Baton Rouge International (BRI), before being renamed in 2003. With 9 offices in
USA and servicing customers across the country, it drives CMC's thrust towards
globalization and business development in USA.
In addition to the following, CMC Americas Inc also maintains offices in Austin, TX;
Los Angeles, CA; Sunnyvale, CA; Atlanta, Georgia; Baton Rouge, LA; Novi, MI;
Edison, NJ; Reston, VA and Burlington, MA.
CMC Informatics UK is the branch office of CMC Limited in the United Kingdom and
covers the territories of UK, Ireland and Europe. The office is based in the historic city of
Guildford in Surrey, one of richest counties in the UK.
CMC's products for transport, law enforcement, banking and insurance verticals, and
services in embedded technologies, IT Consultancy and Infrastructure Development
Management and Outsourcing are offered through this office. The London Underground
Limited (LUL), Forth Ports and TRW are a few of our well known clients.
CMC Dubai is the branch office of CMC in West Asia and serves as a front end for
CMC's thrust towards globalization, especially in terms of business development in the
Middle East and Africa.
The Dubai office handles large projects for important clients like the National Bank of
Bahrain and Syrian Railways. In Africa, the Tanzania Police is also handled from this
office.
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Board of Directors
S Ramadorai, Chairman
In February 2011, S Ramadorai stepped into public service when the Indian Government
appointed him as the Advisor to the Prime Minister in the National Skill Development
Council, in the rank of Cabinet Minister. The Council, which is headed by the Prime
Minister, seeks to develop a strategy for Skill Development at the National level with a
view to address the skill deficit.
R. Ramanan is currently the Managing Director and Chief Executive Officer of CMC
Limited. He was inducted as the Deputy Managing Director and COO of CMC Limited
in 16th October 2001 and became the Managing Director and CEO of CMC in 2003.
Ramanan has been associated with TCS and the TATA group since 1981.He is currently
the Chairman of CMC Americas, a wholly owned subsidiary of CMC in USA, and on the
Board of Directors of Tata Business Support Services Limited.
S Mahalingam, Director
Ms. Kalpana Morparia is Chief Executive Officer of J.P. Morgan, India. Kalpana leads
each of the firm's lines of business -Investment Banking, Asset Management, Treasury
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Securities & Services and Principal Investment Management. She also has responsibility
for Service Groups operating in India, including Global Research, Finance, Technology
and Operations. Internationally, Kalpana is a member of J.P. Morgan Asia Pacific
Executive Committee.
Sudhakar Rao, 62, is a retired IAS Officer of 1973 batch. Rao holds a Masters Degree in
Economics from the Delhi School of Economics and a Masters Degree in Public
Administration from the Kennedy School of Government, Harvard University. He held
several key positions in the State Government of Karnataka as Chairman & Managing
Director of the Karnataka Urban Infrastructure Development and Finance Corporation
(KUIDFC), Principal Secretary- Finance; Principal Secretary- Home; Principal Secretary
to the Chief Minister of Karnataka; Chief Secretary of Karnataka etc. He also served the
Union Government as Director in Prime Minister's Office, Jt. Secretary in the Ministry of
Power; Minister(Economics) in the Embassy of India in Washington etc. He also served
as a Member of the Public Enterprises Selection Board for a year.
M S Ananth, Director
He has held several key positions in academia; he joined IIT Madras as a faculty in the
Department of Chemical Engineering in 1972, served as Dean Academic Courses (1995-
2001), Dean Academic Research (1997-98) and Director from Dec 2001 to July 2011.
Mr. Ashok Sinha has a wealth of experience, competencies and expertise, from his
leadership journey as the Chairman and Managing Director of Bharat Petroleum
Corporation Limited (BPCL), an organization that is listed as a Fortune 500 company. He
spent 33 years in BPCL, where he served on the Board of BPCL for 15 years – first as
Director (Finance) for 10 years from 1995 and then as its Chairman and Managing
Director for 5 years from August 2005.
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Our key clients
Our distinct value proposition and service culture, coupled with our track record of
successful service delivery, have enabled us to build enduring relationships with our
customers. These include dominant players in key infrastructure, services and
government sectors.
Insurance
The New India Assurance Company
ICICI Lombard General Insurance Company
Cholamandalam MS General Insurance Company
HDFC ERGO General Insurance Company
The New India Assurance Company, Fiji
Government
Dept of Trade & Taxes
West Bengal Treasury
National Crime Records Bureau
Maharashtra Police Department
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Manufacturing Energy Resources & Utilities
Sesa Goa
IOCL
Tata Steel
Tata Power
NTPC
Transportation
Indian Railways
Airports Authority of India
Andhra Pradesh Road Transport Corporation
Delhi Transport Corporation
London Underground Limited
Shipping
Mumbai Port Trust
Chennai International Terminal
Adani Port
Forth Ports Plc, UK
Norfolklines BV, Netherlands
P&O Ports
CMC Limited is an end-to-end IT solutions provider with capabilities straddling the entire
information technology spectrum: IT architecture; hardware; software (including systems and
application software, development or implementation, maintenance, and frameworks);
network consulting; and IT-enabled processing services. A part of the $100.09 billion Tata
group, CMC is a subsidiary of Tata Consultancy Services Limited (TCS Ltd).
Employee strength
Locations
Shareholding Pattern
Financial Summary
Particulars as on 31.03.2012 Unit Standalone Consolidated
Listing Information
Stock Exchanges Stock Code
Facilities Area
Mumbai
CMC House, Bandra-Kurla Complex 45,000 sq ft
Hyderabad
CMC Centre, Gachibowli 206,000 sq ft
Kolkata
CMC House, Camac Street 27,000 sq ft
New Delhi
CMC Northern Region Development Centre, Janak
Puri 38,000 sq ft
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Awards and Recognitions
• CMC wins the Best Business Process Excellence Program award at the Global
Awards for Excellence in Quality Management and Leadership 2012
• Fuel Pilferage Prevention System designed by CMC for Indian Oil Corporation
Ltd wins eWorld 2012 Award for Best use of ICT for Public Sector Units
• CMC's Generation Control Room Project for Mahagenco bags the eMaharashtra
Award 2012
• CMC Wins the Golden Peacock Innovative Product / Service Award – 2011
Indian Technical and Economic Cooperation (ITEC) were launched by a decision of the
Indian Cabinet on September 15, 1964. This is a bilateral programme of assistance, and
along with its corollary programme SCAAP, covers 156 countries in Asia, Africa, East
Europe, Central & Latin America, Pacific and Small Island, which are invited to share in
the Indian Development experience acquired over six decades post independence.
CMC's association with the ITEC/SCAAP Plans of the Ministry of External Affairs,
Government of India dates back to 1989, when CMC was the first company to provide
training in IT to foreign participants under these plans. Since then, CMC has trained more
than 4500 people from over participating 100 countries.
Education at CMC
CMC is a Tata Enterprise and a subsidiary of TCS (Tata Consultancy Services) has been
at the forefront of the IT revolution with experience of designing and executing IT
Solutions for massive, complex global projects across the value chain.
One of the pioneering companies to offer IT education for a wide spectrum of people,
CMC took the lead in Education & Training in India in the year 1978. Today, CMC has
training centres in 6 cities, viz. New Delhi, Mumbai, Bangalore, Chennai, Kolkata and
Hyderabad.
CMC's training capabilities are well respected and recognized by employers across the
country. The excellence of its training programmes has been acknowledged by
participants from the Commonwealth Secretariat, various United Nations Agencies, the
World Bank, Ministry of Finance, Members of Parliament, Department of Statistics,
Nuclear Power Corporation (NPC), Bureau of Police Research & Development and a
number of other organisations.
CMC Academy, Education and Training arm of CMC, leverages its vast domain
experience and focuses on providing advanced skills for employment in IT, Finance and
Accounts, Design & Creative, Office Management and several other areas.
The programs are specifically designed for Graduates from technical and general streams,
students pursuing graduation, successful 10+2 students and 10th pass students for not
only getting them Job Ready but building a foundation for a strong career.
CMC flagship program provides assured work experience and all career programs offer
assured placement assistance through an extensive network of industry alliances.
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COURSES OFFERED IN CMC
CMC JET is a job enabled programme which gives you work experience on real
IT projects and helps you to become an experienced professional from just a fresher.
Stream: CS - IT Infrastructure & Networking Services
Duration: 3 Months
Prerequisite: BE/MCA/MSc/BSc/Diploma
Stream description: 3 Months of training followed by 9 months of paid Job experience in
CMC or outside.
Stream outline:
Basic Electrical & Electronics
PC Hardware Maintenance
Installing & Configuring Windows 7
Administration of Cisco Networking Devices
Windows Server 2008 Server Administration
Configuring Windows Server 2008 Active Directory
Configuring Windows Server 2008 Network Infrastructure
Understanding Basics of IT Service Management
Red Hat Linux System Administration
Installing, Configuring & Configuring Exchange Server 2010
Storage Fundamentals
Soft Skills / Life Skills
Stream: SI - Software Integration
Duration: 3 Months
Prerequisite: BE/BScIT/MCA/BCA
Stream description: 3 Months of training followed by 9 months of paid project experience
in CMC or outside.
Stream outline:
Programming Concepts and C programming
OOPs with C++ & Data Structure
RDBMS, SQL and PLSQL (Oracle 10G)
HTML, JavaScript, XML
Java Programming
Java EE and Spring with Hibernate, Struts OR
C# or VB programming
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A programme that aims to empower students for a great job and a
bright career in IT.
CMC EDGE – Essential Diploma for Graduate Engineers is the only course which
provides employable skill and makes freshers industry ready
Course: Software Engineering
Duration: 360 Hours
Prerequisite: BE/BScIT/MCA
Description: IT Knowledge & Skills (Programming Fundamentals, Object Oriented
Programming, Databases), ELECTIVE - .NET OR JAVA, Industry Orientation (Software
Engineering, Project, Soft Skills)
Course outline:
Programming in 'C' & Data Structures
OOP with C++
RDBMS
ELECTIVE: 1).NET 2) JAVA
Software Engineering
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INFRASTRUCTURE IN CMC EDUCATION AND TRAINING
DEVISION
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DATA ANALYSIS AND INTERPRETATION
39% 46%
15%
INTERPRETION:
THERE ARE 48 COMPANIES WHICH ARE NEW CLIENTS FOR CMC.
15 ARE THE EXISTING CLIENTS.
41 ARE THE COMPANIES WHICH ARE NOT HIRING CMC CANDIDATES. AND
THESE COMPANIES ARE FOLLOWED UP ON REGULLAR BASIS.
TOTAL 104 WERE CONTACTED FOR STUDENTS PLACEMENT.
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2) NO. OF OPENINGS GENERATED
NEW CLIENTS EXISTING
CLIENTS
98 22
18%
82%
34%
66%
20%
80%
14% 11%
NO OF DRIVES
NO. OF STUDENTS
PARTICIPATED
75% NO. OF STUDENTS
SELECTED
COURSES
17
9 45
PHP
MySQL
23 Advance JAVA
.NET
26 C#
INTERPRETATION:
OUT OF 120 COMPANIES 45 HAVE REQUIREMENT FOR PHP DEVELOPERS .
26 HAVE REQUIREMENT FOR MySQL.
23 COMPANIES GAVE REQUIREMENT FOR CANDIDATES IN ADVANCE JAVA.
17 COMPANIES REQUIRED C# CANDIDATES.
3 HAD REQUIREMENT FOR .NET.
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ANALISYS DONE ON THE BASIS OF DATA COLLECTED FROM
STUDENTS IN CMC ACADEMY
SOURCE OF INFORMATION
5 3 9
5
13 FRIEND
LEAFLET
POSTER
20 INTERNET
45 TELECALL
REFERAL
OTHER
RATING
40
35
30
25
20 RATING
15
10
0
1 2 3 4 5
= 4+24+39+124+2
100
= 3.91 AVERAGE OF STUDENTS
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3. SATISFACTION OF THE STUDENTS IN THE TRAINING
IMPARTED TO THEM.
SATISFACTION OF STUDENTS
18
YES
NO
82
PLACEMENT OPPORTUNITIES
33
YES
67 NO
PROBLEMS ATTENDED
44
56 YES
NO
TRAINERS
22
YES
NO
78
REFERENCE
42
58 YES
NO
SUGGESTION
100
90
80
70
60
SUGGESTION
50
40
30
20
10
0
WASHROOMS CANTEEN LIBRARY
1) For generating good quality of students proper entrance test should be conducted.
3.) 45% of the students came to know about CMC from net so; the promotion must be
mainly focused on internet.
4.) Students rating on an average were 3.91 which mean there is a further scope of
improvement.
5) Placement cell should often conduct mock test and interviews for the practice of the
students.
6) 44% of student’s problems are not attended so, there should be improvement inb the
staffs and faculty.
7.) Students reference is one of the major source for getting more. There should be few
techniques used while counseling to take out reference from the students.
9) Out of all the courses PHP, MySQL and advance JAVA have high scope in the
corporates so company should mainly focus on these two courses.
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CONCLUSION At this moment, I have reached the end of this research on placement
and policies in CMC Ltd. Now I have an idea of how placement department in HR works.
And how candidates are placed. I have also learned the methodology by which client
companies are contacted for placing the students. By research I also came to know that
the IT courses in CMC have high market demand in Corporates. Students are placed on
daily basis. Now I am having a clear ideology of approaching different companies for
placement and the entire procedure of the placement departments. I have a deeper
understanding of its logical design.
As a whole, it’s hoped that this paper work has introduced benefits in the placement
procedure. May this research helps in understanding students mind set in further
development in the promotion and advertising of the company.
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BIBLIOGRAPHY
Books:
K. Aswathappa, Human Resource Management, New Delhi, Tata McGraw
Hill, 2010,
Websites:
www.cmcltd.com
www.ask.com
www.wikipedia.com
www.hrgroup.com
www.ppspublishers.com
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ANNEXURE
Friend Leaflet
Poster Internet
Telecall Referral
Other
YES NO
YES NO
YES NO
10) DO YOU FEEL THAT THE PROGRAMME TRAINERS/ FACULTY ARE GOOD
COMMUNICATORS?
48
YES NO
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`
11) WOULD YOU LIKE TO REFER ANYONE TO OUR PROGRAMMES AND
COURSES?
YES NO NO