[SAMSUNG+ CERTIFICATION] GALAXY EXPERT QUIZ

1 Which of the following is NOT an ultra-exclusive feature when recommending the

Ultra as a hero model?

Powerful processor

2 You can change the Flex Window wallpapers without opening the Z Flip5.

TRUE

3 All Samsung accessories for the Galaxy S23 series are certified by UL Solutions (eco-
conscious materials)

TRUE

5 The Z Fold5 is equipped with a Snapdragon 8+ Gen1, the most advanced processor
ever in a Galaxy.

FALSE

6 This feature provides a more comfortable viewing experience that is easy on the
eyes by adjusting the contrast ratio, colour gamut, and font color.

Enhanced Comfort

7 You can either use the taskbar or Edge panel to open a multi window by dragging &
dropping apps.

TRUE

8 The Galaxy Watch face cannot match with the Z Flip5.

FALSE

9 Which gesture can quickly mute incoming calls or alarms?

Cover the Z Flip5 with a palm

10 The S Pen to text feature is only available in Galaxy apps.

FALSE

12 Photo remaster only improves the quality of pictures and not GIFs.

FALSE

13 Which of the following is NOT releated to the upselling strategy?

Introduce various cases

14 Which feature provides stunning bokeh effects?

AI Stereo Depth

15 The Z Flip5 comes with the color options that are oriented toward sustainability.

TRUE

16 What is the key point when highlighting Galaxy S23's nightography for non-Galaxy
users?

Highlighting that the Galaxy camera is also great for night selfies to dispel preconceptions

17 The Galaxy S23's tack sharp video recording experience with reduced noise is even
supported by various 3rd party apps.

TRUE

18 Which feature is NOT related to the Z Fold5's ultimate gaming?

Larger battery capacity

19 Which of the following is NOT related to enhanced portability?

Grid-like design

20 What are the hero features of the Z Flip5? (Select two)

Pocketability

Full Flex Window

21 Which Link To Windows feature is new in One UI 5?

All of above

22 Which gesture lets you easily edit the Z Flip5's Flex Window??

Long-press

23 Which of the following are NOT key improvements compared to the Z Flip4 series?

Bigger Battery Capacity

24 Which features can be offered to Non-Galaxy customers who are unfamiliar with
Galaxy to reduce purchase barriers? ()

Try Galaxy
Quick Share

25 The Z Fold5 has the lightest weight among Galaxy Fold.

TRUE

26 What features are related to the Phone-PC continuity? (Select two)

Multi control

Auto share to PC (Expert RAW)

27 After taking photos or recording videos on the Flex Window, you can check and
select them right away.

TRUE

28 Which element is the least related to the Z Fold5's enhanced portability?

Large Screen

29 You cannot use main screen navigation on the Flex Window.

FALSE

30 Z Flip5 newly supports ___________ on the Flex Mode panel, so you can
rewind/forward media by 10 seconds quickly and easily.
Fast jump

31 _________ is one of the FlexCam(selfie) features of the Z Flip5's camera experience

and lets you set timers or change the color tone quickly.

Quick setting

--- Which of the following are the Z Fold5 features related to enhanced durability?
(Select two) ()

IPX8-rated water resistance

Corning® Gorilla® Glass Victus® 2

33 Which of the following features is useful when sharing content between apps?

Two-handed drag & drop

34 Samsung Notes co-editing is also available during Google Meet video calls.

TRUE

35 What hero point should be highlighted to customers to encourage a Z Fold5

purchase?

Large screen
36 The Z Fold5 provides more ways to multitask. Which of the following is the wrong
method for creating multi windows?

Swipe with 3 fingers from the left/right or bottom

37 Which of the following is NOT the right Z Flip5 feature to bring up when talking
about the Galaxy Ecosystem?

Widely usable S Pen

39 Which eco-conscious efforts are not related to Galaxy S23?

Reusable protective film

40 The 7.6" large display offers enhanced outdoor brightness with _____ nits of HBM
max, an improvement from the previous _____ nits.

1200, 1000

42 All Samsung accessories for the Z Flip5 are certified by UL Solutions.

TRUE

43 Which type of Flex Window wallpaper lets you see basic info at a glance?

Informative clock screen

44 All Galaxy S23 series models come with the color options that are inspired by
nature.

TRUE

45 Which feature should you use to promote and cross-sell the Galaxy Watch6? (A)
Camera Remote (B) Find My Phone
(A), (B)

46 Which feature applies to the use case of following makeup tutorials on YouTube?

Flex Mode Viewing

----- Which of the following are the Z Fold5 features related to enhanced durability?
(Select two) ()

25% stronger main display

Double rail hinge structure

48 Pro mode and Expert RAW newly support a _______ MP and ______ camera in the
Galaxy S23.

50, Front

49 Which of the following is NOT a proper way to demonstrate the "pocketability" to

a customer?
Snap selfies without opening

50 Which of the following is NOT a key improvement of the Z Fold5 compared to the Z
Fold4?
Built-in S Pen

51 The Galaxy S23's __________ is activated in 3 levels of various ambient light, which
enhances the outdoor visibility.

Vision Booster

52 Which is NOT a customizable option of the Z Flip5's Flex Window wallpaper?

Battery icon size

53 Which_________ lets you see all widgets and quickly launch them by pinching to
zoom in/out on the widget screen.

Map view

54 __________ enables improved image stabilization, which reduces the level of blur
when recording videos.
Adaptive VDIS
55 Which is NOT a customizable option of the Z Flip5's Flex Window?

Capsule

56 Which feature is NOT related to the Galaxy Ecosystem device continuity

experience?

Smart Switch

57 By double-tapping the widget screen, you can view widgets at a glance and move
to other widgets with the Map view.

FALSE

58 What is the battery capacity of the Z Fold5?

4,400 mAh

60 Which accessory automatically changes the Z Flip5's Flex Window face into holistic
live wallpaper with an inserted card?

Flipsuit Case

61 The navigation area shrinks when there are __________ apps on Taskbar. When there
are fewer than that, the navigation area expands for more convenient control.

More than 8

62 The Z Flip5's __________ clock face wallpaper lets you see basic info, such as weather,
at a glance on the Flex Window.
Informative

What are the benefits of reducing customers' price concerns? (Select two)

Trade-in & SC+

Samsung Finance

Which of the following designs is NOT applied to the Z Fold5?

Bold camera design

Which feature should you tell customers about to promote and cross-sell the Galaxy
Tab S9?

Multi Control

Incoming calls or alarms can be muted quickly by covering the Z Flip5's Flex Window
with your palm.

TRUE

Which of the following features can you use from the Flex Window clock face without
any gestures?

Check the currently running widget thru Capsule

The Z Flip5 has an innovative __________ full Flex Window and has adopted the newest
chipset, the __________.

3.4”, Snapdragon 8 Gen 2 For Galaxy

The Z Flip5 lets you customize Flex Mode panel options.

TRUE

Which of the following is related to the Galaxy S23's ultimate gaming experience?

All of above

Which of the following is NOT an element for the cinematic viewing experience on
the main screen?

S Pen

1 What are the hero features of the Z Flip5? (Select two)

Pocketability
Full Flex Window
2 Which of the following are NOT key improvements compared to the Z Flip4 series?
Bigger Battery Capacity

3 Which of the following is NOT related to enhanced portability?

Grid-like design

4 Z Flip5 has completed new iconic design with a _________ full Flex Window and
_________ hinge.

3.4", flat

5 _________ is one of the FlexCam(selfie) features of the Z Flip5's camera experience and
lets you set timers or change the color tone quickly.

Quick setting

6 Which type of Flex Window wallpaper lets you see basic info at a glance?

Informative clock screen

7 Which is NOT a customizable option of the Z Flip5's Flex Window wallpaper?

Battery icon size

8 _________ lets you see all widgets and quickly launch them by pinching to zoom in/out
on the widget screen.

Map view

9 Which of the following is NOT a proper way to demonstrate the "pocketability" to a

customer?

Snap selfies without opening

10 Which of the following is a proper use case to share with customers while talking
about Flex Window usability?
All of the above

11 Which of the following is NOT a key improvement of the Z Fold5 compared to the Z
Fold4?

Built-in S Pen

12 Which feature is NOT related to improvements to the Z Fold5's durability?

Water resistance

13 Which element is the least related to the Z Fold5's enhanced portability?

Large Screen

14 When you put the dedicated ________ with the Z Fold5, it's 28% slimmer. The
___________ inside also got thinner, going from 7.7 mm to 4.35 mm.

Slim S Pen Case, S Pen

15 The Z Fold5 provides more ways to multitask. Which of the following is the wrong
method for creating multi windows?

Swipe with 3 fingers from the left/right or bottom

16 Which of the following features is useful when sharing content between apps?
Two-handed drag & drop

18 Which feature is NOT related to the Galaxy Ecosystem device continuity

experience?
Smart Switch

20 Which key point is best for highlighting the Z Fold5 for Note/S Ultra customers?

S Pen portability & usability with Slim S Pen Case

1 What are Galaxy S23's hero experiences? (Select two)
Unrivaled Nightography & Ultimate Gaming

2 Which of the following are NOT key improvements compared to the S22 series?
Advanced S Pen

3 Galaxy S23 Ultra adopts the ___________ design which offers a larger flat area with a
comfortable grip for better productivity.
New Edge

4 Which eco-conscious efforts are not related to Galaxy S23?

Reusable Protective film

5 This terminology describes the Galaxy's overall camera experience which enables you to take
vivid photos and sharp videos in the dark.
Nightography

6 Which tagline best describes Galaxy's epic Nightography experience?

Can you send me that?

7 When taking night selfies with Galaxy S23, the AI obejct-aware engine gives the photo
____________.
Authentic Colors and Textures
8 Which of following features is NOT supported in the Expert RAW app?
Camera Assitant

9 Which feature can be highlighted for Galaxy S23's ultimate gaming experience?
All of the above

10 Galaxy S23 supports adaptive ___________, so the display visibility is automatically adjusted to
various ambient lighting conditions in 3 phases.
Vision Booster

11This feature provides a more comfortable viewing experience that is easy on the eyes by
adjusting the contrast ratio, colour gamut, and font color.
Enhanced Comfort
12 Through which input can the Galaxy S23's lock screen be easily edited?
Long Press

13 Which technology provides details in both the highlights and shadows of the photo in backlit
environment even in 50 MP resolution?
Super HDR

14 What is the key point when highlighting Galaxy S23's nightography for non-Galaxy users?
Highlighting that the Galaxy camera is also great for night selfies to dispel pre conception

15 For non-GALAXY users, what can be introduced to reduce barriers to switching brands?
(Select two)
Try Galaxy & Smart Switch
16 What efforts can be highlighted for customers who care about the planet? (Select two)
Trade in & Galaxy for the planet
17 Which of the following is NOT releated to the upselling strategy?
Introduce Various Cases

18 Which of the following is NOT an ultra-exclusive feature when recommending the Ultra as a
hero model?
Powerful Processor

19 What features are related to the Phone-PC continuity? (Select two)

Multi Control & Auto Share to PC

20 Which of the 'Galaxy - competitor' feature pairs is not properly matched?

Link to Windows-- Phone Link

Which camera settings cannot be changed on the Flex Window?

Flash

S.com exclusive colors are not available for the Z Flip5.

FALSE

Enhanced Comfort mode goes beyond the Eye Comfort Shield to help prevent eye
strain by adjusting contrast ratio, color gamut, and font color.

TRUE

The taskbar now supports up to ___ recent apps providing wider and faster access to
apps.
4
Which feature is NOT an improvement of Flex mode panel?

Black background

The Z Fold5 features a flat design when folded, which is due to the grid-like design.

FALSE

This feature lets you change nuanced skin colors and textures between two options
(Warm/Natural) while taking selfies.

Color tone

Which of the following is NOT about the Quick shot feature?

Remote Camera Control

Which feature is NOT related to the Flex mode panel toolbar?

Taskbar

This feature in the Expert RAW app lets you take long exposure shots of the night
stars even without special equipment (equatorial mount).

Astrophoto

The Galaxy S23's night selfies have authentic colors and clear details thanks to this
technology.

AI Object-aware engine

Which feature is NOT about the Z Flip5's design?

7.6” immersive screen

The latest chipset in the Galaxy is equipped with cutting-edge ___ nm technology.
4

Since the Z Fold5, the S Pen has supported IP68-rated water resistance.
TRUE

The Z Fold5 comes in 3 colors, and ___________ is the new hero color. Also, the Blue and
__________ colors are exclusively available online.

Icy Blue / Gray

The Galaxy S23/Galaxy S23+ apply a 200 mAh larger battery than the previous
models.
TRUE

Which recycled material is used in Galaxy S23 devices?

All of above