COUNTY OF LOS ANGELES - DEPARTMENT OF HEALTH SERVICES

PATIENT FINANCIAL SERVICES

March 12, 2020

PFS MEMO 16-20

TO: Directors, PFS Divisions

FROM: Sofia Hurtado, Manager

PFS Administration

SUBJECT: SOCIAL SECURITY NUMBER REQUIREMENT

X For Medi-Cal Processing Implementation Effective Immediately

X Attachments:

Social Security Number Requirement- Bureau of Program and Policy, dated

March 10, 2020
(I) - SAMPLE - Application for Social Security Card (Page 7)
(II) - LRS / MEDS System Screens (Pages 8-9)
(III) - MEDS/Social Security Number (SSN) Verifiers – Desk Guide

COMMENT/CLARIFICATION/CHANGE

.. The intent of the attached Department of Public Social Services (DPSS) Call-Out us to re-emphasize
existing policy and procedures regarding the Social Security Number (SSN) requirements for applicants
and beneficiaries applying for full-scope Medi-Cal (MC). Although there have not been any program
changes, the attached document is an excellent case processing reference guide.

.. Policy: The SSN should be provided by the applicant at the time of application, if available. When the
individual does not have a SSN, benefits must be approved, if otherwise eligible. The SSN requirements
are to be met within 60 days from the date of application.

.. Medi-Cal shall not be denied, delayed or discontinued unless the applicant/beneficiary refuses to
cooperate, apply or provide for self, or a child over one year old.

.. A SSN is not required for:

a. Infant under one year of age

b. Applicant applying for Minor Consent
c. Applicant applying for pregnancy related services
d. Certain Immigrant populations without a Satisfactory Immigration Status (SIS)

.. Verifying SSN via MEDS; the applicant’s SSN is considered verified if:

A. MEDS displays a valid MEDS code in the SSN-VER field;

B. Validated by the IEVS match; or
C. Validated by the SAVE match.

 See page 4 for additional information and procedures regarding verifying the SSN via MEDS, including
important information regarding the Burman Hold Status.

.. Samples of MEDS and LRS screens with the subsequent actions, are attached.

.. Staff must document in the LRS Journal any action taken and / or any correspondence given to
the applicant / beneficiary.

Questions may be directed to Program Review Staff (213) 288-8277.

SH:bh (S:FSB\revsvcs\BHadrick\PFS Memos\PFS Memo 16-20)

 oiui,~
DEPARTMENT OF PUBLIC SOCIAL SERVICES ..
-------------------------------: ~

BUREAU OF PROGRAM AND POLICY

March 10, 2020

TO: Assistant Directors PROGRAM AREA:

Division Chiefs
( ) CalFresh
( ) CAPI
( ) CalWORKs
() GAIN
( I General Relief
FROM: ~ ~ A s s i s t a n t Director ( IGROW
Bureau of Program and Policy ( I IHSS
( I IHSS - CMIPS II
(X) Medi-Cal
SUBJECT: SOCIAL SECURITY NUMBER REQUIREMENT

( ) New Polley
( ) Revision
(X) Conversion of existing policy - no concept changes
( ) To release a new form

The subject policy has been approved for release to staff via the DPSS Policies Website.

Description The purpose for this Administrative Directive is to reinforce policy

regarding the Social Security Number (SSN) requirement for applicants
and beneficiaries seeking full-scope Medi-Cal (MC) benefits.

Avallable at Staff may access this policy through the MyDPSS Website:
MyDPSS - DPSS Policies Link - Program Policies - Medi-Cal Program

Cleared and (X) BAS (X) BCTS (X) BPP (X) BSO (X) BWS
Approved
Administrative Memorandum MPD 07-07, dated 11/14/07.
Replaces or MCP 17-1 O MEDS Verification Codes: Social Security Number, dated
Cancels 3/7/17.
MCP 18-40 MEDS Verification Codes: Social Security Number, dated
9/17/18.

Contact Info Administrative staff may contact the Health Care Reform Section at
(562) 908-3089.

RM:SC:HF
CA:ag
 . Purpose Policy Background Release Date:
Definitions Requirements Verification Docs 3/10/2020
Procedures Forms Examples
System Screens References Obsolete Docs Contact

MEDI-CAL
Social Security Number Requirement
Purpose ( ) To release a new policy
( ) To release a new form
(X) To convert existing policy to new writing style only – No concept changes
( ) Revision of existing policy and/or form(s).

The purpose for this Administrative Directive is to reinforce policy regarding the Social
Security Number (SSN) requirement for applicants/beneficiaries applying for Medi-Cal
(MC) benefits only.

Policy An applicant must provide a SSN at application when requesting full-scope MC

benefits. When the individual does not have a SSN, benefits must be approved, if
otherwise eligible. However, the SSN must be provided or an application for a SSN
must be submitted within 60 days of the date of application. Individuals applying for
the following programs are not required to provide a SSN:

A. Minor Consent Services; and

B. Pregnancy Related Services.

Newborns are also not required to provide a SSN until infant turns age one. In
addition, individuals without Satisfactory Immigration Status (SIS) eligible for full-scope
or restricted MC benefits are also exempt from providing the SSN.

MC benefits must not be delayed, denied, or discontinued unless the

applicant/beneficiary refuses to cooperate, apply for, or provide a SSN for self, or a
child over age one.

Background Title 22, California Code of Regulations, Section 50168, states that counties must
obtain verification of the SSN or evidence that an application for a SSN has been
made, within 60 days from the initial MC application date, but not necessarily prior to
approval of eligibility.

Definitions Term Definition

Burman Hold A Burman Hold is generated due to an unresolved
discrepancy between the LEADER Replacement System
(LRS) and MC Eligibility Data System (MEDS) and no
immediate action has been taken to resolve the
discrepancy. A review and evaluation must be completed
to ensure information is corrected in LRS and/or MEDS.

1
Deferred Action for Also referred to as the Dream Act, is a type of
Childhood Arrivals administrative relief from deportation where a non-U.S.
(DACA) citizen is permitted to temporarily remain in the United
States.
Electronic Document An electronic document system that manages the
Management System creation, storage and control of documents submitted to
(EDMS) the county as verification of information needed for
eligibility purposes.
Electronic Verification The process of sending self-attested information to the
(e-Verified) Federal Data Service Hub (FDSH) for verification. If the
attested information is e-Verified by the FDSH, then there is
no need to request physical verification (e.g. copy of SSN
card, check stubs) from the applicant/beneficiary.
Ex-Parte The process of reviewing all information available to the
County that is relevant to the beneficiary’s MC eligibility,
such as LRS, MEDS, EDMS, Income and Eligibility Verification
System (IEVS) abstracts, and Systematic Alien Verification
for Entitlement (SAVE) to determine ongoing MC eligibility
without having to contact the beneficiary or request
verifications.
Federal Data Service An e-Verify system that is used to compare and verify
Hub (FDSH) information with other federal and State systems during the
eligibility determination process.
Income and Eligibility An electronic system which matches applicant name and
Verification System SSN against federal and State income and asset data files.
(IEVS)
MC Eligibility Data The State system that contains data and eligibility
System (MEDS) information for various health and public assistance
programs, including MC.
Senate Bill (SB) 75 A State law which grants children under 19 years of age
eligibility for full-scope MC benefits, regardless of
immigration status, if otherwise eligible to MC.
SB 104 A State law which grants individuals ages 19 through 25,
eligibility for full-scope MC benefits, regardless of
immigration status, if otherwise eligible to MC.
Systematic Alien An e-Verify process used to verify immigration status of
Verification and applicants when required for health and public assistance
Entitlement (SAVE) programs, including MC.
Self-Attestation A formal declaration by an applicant/beneficiary that
information is true and correct.
Permanently Residing PRUCOL is a public benefits category created by the
Under Color of Law federal courts that grants full-scope MC eligibility to
(PRUCOL) immigrants residing ”under the color of law.” For a person
to be residing “under the color of law,” the United States
Citizenship and Immigration Services (USCIS) must know of
the person’s presence in the U.S. and provide the person
with written assurance that enforcement of deportation is
not planned. PRUCOL is not recognized as an immigration
status by the USCIS.

2
 Trafficking and Crime Allows full-scope eligibility for undocumented individuals
Victims Assistance who are victims of trafficking, domestic violence and other
Program (TCVAP) serious crimes, if otherwise eligible.
Violence Against Allows abused noncitizens or child of a U.S. citizen or Legal
Women Act (VAWA) Permanent Resident to apply directly on their own, for
lawful immigration status without the assistance of the
abusive spouse or parent.

Requirements U.S. citizens and immigrants claiming SIS, requesting full-scope MC benefits, must
provide a SSN, or verification of applying for a SSN within 60 days from the initial date
of application. Failure to comply will result in the discontinuance of MC benefits.

However, the following immigrant populations without SIS are exempt from the SSN
requirement and may receive full-scope benefits, if otherwise eligible.

• SB75;
• SB104;
• DACA;
• PRUCOL/Category 16;
• TCVAP; and
• VAWA.

Immigrants without SIS and not part of the populations above may receive
restricted/limited scope benefits, if otherwise eligible.

In addition, if an applicant/beneficiary without SIS provides a SSN, the information

must be used as part of the eligibility determination for MC benefits.

Verification The following chart provides acceptable forms of verification when an applicant or
Documents beneficiary does not have a SSN or SSN is unknown:

If SSN is… Then acceptable verification may include…

1. SSN verified via the FDSH;
2. SSN verified via MEDS with a valid code in the SSN-VER
Self-attested by the field;
applicant/beneficiary 3. IEVS match;
4. SAVE match; or
5. Copy of SSN card on file.
1. A Social Security Administration (SSA) award letter with
applicant/beneficiary name and SSN;
2. A successful ex-parte review, which may include but
Unknown by the
not limited to:
applicant/beneficiary
a. Acceptable SSN Verification Code in MEDS;
b. SSN verified via FDSH; or
c. Copy of SSN card on file.
Unknown by 1. Notification from SSA that application for a SSN has
applicant/beneficiary been made;
and they applied for a 2. Completed SS-5 (SSA form); or
SSN 3. Completed SSA Information Referral Notice MC 194.

3
 Note: If the SSN card is provided by the applicant or SSN card is on file, it may be used
as verification of SSN.

Procedures Administrative Directive:

Number: 5680 Date: 3/10/2020

The SSN requirement must be met within 60 days from the initial date of application.
This requirement may be met by verifying the SSN via the FDSH, MEDS or following the
Senate Bill (SB) 87 process and requesting acceptable verification. Pending the
60-day verification period, staff must approve full-scope MC benefits if applicant is
otherwise eligible. Prior to initiating any negative action, eligibility staff must attempt
to verify the SSN via the FDSH or MEDS and follow the two-contact (applicants) or
SB 87 (beneficiaries) process.

Verifying SSN via FDSH

Staff must first attempt to e-Verify the SSN via the FDSH when the applicant self-attests
the SSN. If the SSN is e-Verified by the FDSH, then there is no need to request
additional verification from the applicant, unless there is a discrepancy with other
sources such as MEDS.

Verifying SSN via MEDS

The SSA Verification (SSN-VER) field (see System Screen section) in MEDS indicates the
SSN verifier code. The Social Security Verifier Desk Guide (Attachment I) provides the
MEDS SSN verification codes and the required action. The applicant’s/beneficiary’s
SSN is considered verified if:

A. MEDS displays a valid MEDS code in the SSN-VER field;

B. Validated by the IEVS match; or
C. Validated by the SAVE match.

Applicants/beneficiaries with an unverified SSN for more than 60 days will be placed
in Burman Hold status. To prevent individuals being placed in a Burman Hold status,
staff must follow instructions outlined in Attachment I, MEDS Social Security Number
(SSN) Verifiers, to correct or remove an unverified SSN code. When verifying a SSN via
MEDS, the verification must be clearly documented on the LRS journal.

Applicants – Two-Contact Process

Staff must follow the steps in the following chart at application when the applicant
does not have a SSN, SSN is unknown, or the SSN is not e-Verified or verified via MEDS.

Step Activity
Conduct an ex-parte review for the applicant’s SSN. This includes
reviewing all available resources, which include:
1
a. All program cases (active and inactive);
b. MEDS;

4
 c. IEVS; and
d. SAVE.

If the ex-parte review is unsuccessful, proceed to step 2.

Assist the applicant by explaining how to apply for a SSN and provide the
applicant with a MC 194 when:

a. A SSN is not available at the time of application, SSN is unknown, or not

2 e-Verified, or verified via MEDS (refer to the attached Social Security
Verifier Desk Guide); and
b. The applicant does not have documentation to confirm that an
application for a SSN has been submitted.
Allow the applicant 60 days from the initial date of the MC application to
provide SSN verification:

a. Send a Verification Check List (VCL) with a 10-day due date, notifying
the applicant that they must provide the SSN or acceptable
verification. VCL must include the MC 194.
3 b. Prior to issuing a second VCL, a telephone contact must be attempted
if a phone number is available.
c. If the applicant fails to provide the SSN verification, the MC 194
completed by SSA, or contact staff by the date given on the VCL, a
second VCL must be sent to the applicant with a due date of the end
of the 60-day period.
Verification of an application for SSN or evidence of the SSN must be
confirmed by viewing:

4 a. A SSA award letter with applicant/beneficiary name and SSN;

b. A SSA notification that an application for the SSN has been made;
c. A completed SS-5 (application for SSN form, a SSA form); or
d. A completed MC 194.
5 Document on the LRS journal any action taken on case.

If the applicant fails to respond within the 60-day timeframe, the individual is sent the
appropriate Notice of Action (NOA) to discontinue his/her benefits following existing
operational procedures.

Beneficiaries - SB 87 Process

Staff must use the SB 87 process when a case is approved, and the beneficiary must
meet the SSN requirement. For infants turning age one, staff may refer to AR 5513
Deemed Eligibility and The Newborn Referral Process, dated 1/17/2018.

The SB 87 process includes:

Step Activity
Ex-Parte Review all available resources to verify SSN (i.e. e-Verify, previous
Review case, journal entries, EDMS, MEDS, IEVS, and SAVE).

5
 Attempt to contact the applicant/beneficiary to obtain SSN
Direct
information over the phone. Document in the LRS journal the
Contact
contact date, method of contact and result of the contact.

After conducting an ex-parte review and phone call, staff must

request SSN information via the MC 355 process. Staff may refer to
MC 355
AD 5745 MC 355 – Medi-Cal Request for Information, dated
9/10/2019 for additional guidance.

When an applicant/beneficiary who applies for full-scope MC benefits fails to respond

following the SB 87 process, benefits must be discontinued no earlier than 60 days
from the date of application for failure to provide verification. Staff must send the
appropriate NOA to discontinue benefits.

Use of SSN for Pre-Adoptive and Post-Adoptive Records

Guidelines on the chart below must be followed by staff to maintain the
confidentiality of SSN’s belonging to applicants or beneficiaries who have been
adopted and were known on a MC case prior to being adopted.

If… Then staff must…

Use the adopted child’s existing SSN (if available) and the Client
Index Number (CIN) in MEDS.
A child is
adopted Note: Do not enter pseudo-SSNs into LRS and/or MEDS for children
who have an existing SSN, as this creates duplicate records in
MEDS.
a. Maintain the same CIN in MEDS for the newborn.
b. Update the child’s MEDS record with the new SSN once it is
A newborn is obtained.
adopted
Note: Since a SSN is not required for a newborn until age one,
MEDS will assign a pseudo-SSN for the newborn.
a. The new SSN is to be used in the child’s MEDS record and the
The adoptive child’s CIN is to remain the same.
parents
change the b. The child’s previous SSN should be replaced with the new SSN
child’s SSN on the child’s pre-adoption MEDS record, and the child’s CIN is
to remain the same.

The adoptive a. Once the adoption is finalized, remove the SSA verification and
parents complete a name change in MEDS. This will trigger the MEDS
change the SSN verification process with the SSA.
child’s name b. The child’s CIN is to remain the same.

Forms MC 194 - Social Security Administration Referral Notice

MC 355 - Medi-Cal Request for Information
SS 5 – Application for a Social Security Card

6
Examples SS-5 Application for a Social Security Card

SOCIAL SE.CURITY ADM INISTRATION Form Approved

A! lication for a Social Securit Card 0MB No,. 119611-0lloii6

NAME Ful Mld'd le Na.--n.e Lasi

TO B E SHOWN O CARD
Fll'fil f□ I Mkldle Na..'!le
FULL NAME Al BIRTH
1 IF OlHER THAN ABOVE

OTHER NAMES USED

2 Social Security number previously assigned io tile person

listed in item 1i
PILACE omce
1-rn-1 DATE
J OF BIRTH
-------------------~------i
4
(Do Not Jlbbr€Wlte) Cily state or Foreign Country W.VDDIYYYY

Legal AJren
5 CIT IZENSHI IP □ U.S. 0itizen □ Allowed To
(<l>eckOne) WOr1<

ETHN OITY RACE D Native Hawaiian Other Pacifu::

6 Are You Hispanic ,or Latino? 7 Select One or More

f~our R ~ is Vol untary)
D Alasl:a Native
. Islander
(Y,o ur Response is Vol untmy)
D Yes D No □ Asi
8 SEX □ Male
F\Jr,;l
A. PARE.N TI MIOTHIER'S
NAME AT HER BIRTH
9 B. PARENTI MOTHER 'S SOCIAIL
! □ Unknown
SECURITY NUMBER (See ins1ructions tor9
A. PARENT/ FATHER 'S
1Q NAME
B. PARENTI FATHER 'S SOCI
SE.C URfTY NUMBER ,(See ms1ru •
Has the person listed in item 1 or anyone
11 card before?
D Yes (Lf"yes" answer questic>r,s D Don1 Kncw 1(Lf "don't knew," skip lo question 14.)
Name shown on the mos,t re Fua ddle Name Last
12 Secunly card issued for the pe
listed in item 1

13 MMIDO/YYYY
14 TODAY' S 15 DA Y TIIME PHO NE
DATE NUMBER Area Code t-lu mber

St.te/Fe>reign Counlry ZlP Code

(Do Not Abbre,,.8':e )
I decl.ire und...- 1pe.natty of perju,y t I have examined a.Ill the informa.tio.n on this furn,, and on any accomp.ilnying st,t.,.,,.,.,t,; o, forms,
and it is true and correct to the best lo knowled e.
17 YOUR S!IGNA TUR E YOUR REIL ATIONSHIP TO THE PER.S ONI IN ll"EM 1 IS:
18 □ S □ A IIOpU-.e P.areni □ Leg Guamla □ 0 1her
NalJ.JralOr Specify

DO OT 1/IIRITE BELOW THIS LINE FOR SSA USE ONLY

NPN DOC
PBC EVA EVC PRA
EVIDENCE SUBMITTED

DATE

DC L DATE
Form SS.5 (118-201 1) et ,(118-201 1) Deslray Prier Edmon.s Page5

7
System To Update SSN Status in LRS
Screens
Staff must go to Individual Demographics in the local navigator:

Step Action
1 Select “Edit” for applicant/beneficiary.

LR s Cas~ Nam e

Case Number
[lJ Jo11rnc1I ® lh•lp ml R, ...ouu , •._ [II] PcttJ1• Mr1p11111<J ~ Jm.HJt••, ~ 0( I,;.; lm.ttJt ... ~ I OIJ Out

case Info • Empl. Child ca re Resource Fiscal Specia l Reports Client Admm
Los Angeles Services Datab21nk Un its corres.p Tools
PROD

Cus t omer Ind1v1dual Demographics List

Information

case Number:
w;;;;:;s
C=::JBI ► Root Questions

Person search
.., Non Financial
- contact
-
Root Questions 10/17/1966
Applicant Case XXX-XX-XXX
lmlrv1dual Demographics
Vital StatlstlCS
l'.;;1}:;omplete
Household Status
Relationship M&foi!iM
Step Action
2 Go to the SSN Status under the Individual Demographics Detail Page.
2.a Select “Edit.”

Individual Demographics Detail

*- Indicates required fields Save and Return
Eii:iiiM
Name

Last Name: * First Name: * Middle Name/Initial:

!Applicant lease! I_.
Maiden Name: Suffix: Verified: *
C3 !Verified vi GIi
Identity Proof Source:
Imaged Photo ID

SSN Status -
Current Social Security Number:
XXX-XX-XXX

8
 Step Action
3 Review the applicant SSN in the SSN Detail Page for accuracy.
3.a Update the “Verified” drop-down menu.
3.b Enter “Begin Date.”
3.c Select “Save and Return.”

SSN Detail
*- Indicates required fields Save and Return
FSi:B?M

'-----'□
FSi:B?M
To Verify the SSN in MEDS

SSN-VER Field in MEDS:

INQM PRIMARY MEDI - CAL/CMSP INFORMATION MBN -

CASE - NAME DISTRICT

COUNTY-ID EW-CODE YO05
MEDS - ID
BIRTHDATE
I
SN - VER A RV- COMP 07 - 2019
DOB-VER S SEX M GOV-RSP 1
CHAINED - ID LAST - MC/CP- CHG 09 - 27 - 19
PRIOR-MEDS-ID LAST-OTH-CHG 09-06-19 APDP PICKLE RECOVERY
WELFARE - PGM 007 DEATH - DT DEATH- CD TERM- OT TERM- REAS
CIN MBI BIC-ISSUE 08-21-18 PAPER-ISSUE
PGM : MC H l (COV/CA ) H 2 (GR/CAP ) H 3 FS C H CW
2019 =======================================> 201s --------- >
10 - 19 PEND JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
COUNTY 19 19 19 19 19 19 19 19 19 19 19 19
AID- CODE Ml Ml Ml Ml Ml Ml Ml Ml Ml Ml Ml Ml Ml
ELIG-STAT 001 001 001 001 001 001 001 001 001 001 001 001 001
SOC - AMT
CERT-DAY
OHC N N N N N N N N N N N N N
RESTRICT
MEDICARE
HCPl -NUM
HC 1-STAT
OPTIO N <Fl3=VALID OPTION > F3= UMMARY ; F7=BACK ; E"8=FORWARD ; ENTER=RETURN

References N/A

Obsolete Administrative Memorandum MPD 07-07, dated 11/14/07.

Documents MCP 17-10 MEDS Verification Codes: Social Security Numbers, dated 3/7/17.
MCP 18-40 MEDS Verification Codes: Social Security Numbers, dated 9/17/18.

Contact Administrative staff may contact the Health Care Reform Section at 562-908-3089.

Revision March 10, 2020

Date

9
 ATTACHMENT

MEDS Social Security Number (SSN) Verifiers

VALID VERIFIERS
SSN Description Required Action
Verifier

A SSN verified via SSA Numerical Identification System No action required, SSN verified.
(NUMIDENT) data match - SSA birthdate exactly
matches MEDS.

W SSN identified as verified via prior SSN verification No action required, SSN verified.
process.

B SSN verified via SSA NUMIDENT data match - SSA
birthdate exactly matches MEDS/surname did not
match.
SSN verified via SSA NUMIDENT data match - SSA
E
birthdate not available for exact MEDS match check.
Refer the applicant/beneficiary to
the local SSA office with a MC 194
to clarify the last name.
Refer the applicant/beneficiary to
the local SSA office with a MC 194
to verify the date of birth.

SSN verified via SSA NUMIDENT data match - SSA
F birthdate not available for exact MEDS match
check/surname did not match.
SSN identified as verified via State Verification and
* Exchange System (SVES) SSN verification process, but SSN determine if the SSN has been
verification code subsequently removed by worker.
SSN identified as verified via SVES SSN verification
# process, but SSN verification code subsequently
removed SSI/SSP update.
Refer the applicant/beneficiary to
the local SSA office with a MC 194
to verify the date of birth and last
name.
Review the SSN verifier in MEDS to
validated.
Review the SSN verifier in MEDS to
determine if the SSN has been
validated.
Review SSN in MEDS and compare
with SSN in LRS.

a. If there is a discrepancy with the

SSN in MEDS and LRS, then refer
Verification request pending for SSN reported as sight
L the applicant/beneficiary to the
verified.
local SSA office with a MC 194.
b. If there are no discrepancies
with the SSN in MEDS and LRS,
then no action is required by
the staff.

Request copy of SSN card. If SSN

Verification request pending for SSN reported as not sight card is not available, refer the
M applicant/beneficiary to the local
verified.
SSA office with a MC 194 to obtain
a replacement card.

HCR Section 1 3/10/2020

 ATTACHMENT
INVALID VERIFIERS
SSN Description Required Action
Verifier
Refer the applicant/beneficiary to
SSN verified via SSA NUMIDENT data match - SSA the local SSA office with a MC 194
C
birthdate does not exactly match MEDS. to verify the date of birth
discrepancy.
Refer the applicant/beneficiary to
SSN verified via SSA NUMIDENT data - SSA birthdate does the local SSA office with a MC 194
D
not exactly match MEDS/surname did not match. to verify the date of birth and last
name discrepancy.
H-J Failed SSA NUMIDENT data match. Refer to MEDS Liaison.
a. Verify that the SSN in MEDS is
correct for the person with case
documentation.
b. Refer the applicant/beneficiary
Both K and & - SSN not recognized as a SSN issued by
K, & to the local SSA office with a
SSA. MC 194 to verify the SSN.

If the SSN does not belong to the

person, then refer to MEDS Liaison.

The SSN verifiers cannot be used to validate due to SSN
N, O,
verification failed SSA NUMIDENT data match on
P-Q
birthdate.
The SSN verifiers cannot be used to validate due to SSN
S, T, verification failed SSA NUMIDENT data match on
U, V, surname or given name.
X SSN identified as verified via prior SSN verification
process, but SSN verification subsequently removed.
SSN identified as unverified via prior SSN verification
Y
process.
SSN failed SSA NUMIDENT data match - given name
! the local SSA office with a MC 194
missing.
SSN verification failed SSA NUMIDENT data match -
%
probable transcription error identified.
Refer the applicant/beneficiary to
the local SSA office with a MC 194
to verify the SSN.
Refer the applicant/beneficiary to
the local SSA office with a MC 194
to verify the name discrepancy for
this SSN.
Refer to MEDS Liaison.
Refer the applicant/beneficiary to
the local SSA office with a MC 194
to correct the name and/or date
of birth discrepancy.
Refer the applicant/beneficiary to
to correct the name discrepancy.
Must compare case
documentation with MEDS to
identify error. Refer the
applicant/beneficiary to the local
SSA office with a MC 194 to correct
any discrepancies.

HCR Section 2 3/10/2020