Dessler hrm16 PPT 05

Human Resource Management
Sixteenth Edition
Chapter 5
Personnel Planning and

Recruiting
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Learning Objectives (1 of 2)
5.1 Define workforce planning, and explain how to develop a

workforce plan.
5.2 Explain the need for effective recruiting and how to make
recruiting more effective.
5.3 Discuss the main internal sources of candidates.
5.4 Describe how to use recruiting to improve employee
engagement.
5.5 Discuss the main outside sources of candidates, and
create an employment ad.
Learning Objective 5.1: Define Workforce
Planning, and Explain How to Develop a
Workforce Plan
Introduction
The recruitment and selection process is a series of hurdles aimed at

selecting the best candidate for the job.
Workforce Planning and Forecasting
• Also known as employment or personnel planning.
• The process of deciding what positions the firm will have
to fill, and how to fill them.
Strategy and Workforce Planning
• Workforce planning should be an integral part of the firm’s
strategic planning process.
Forecasting Personnel Needs (Labor
Demands)
1. Trend Analysis
2. Ratio Analysis
3. Scatter Plot
4. Managerial Judgment
Forecasting the Supply of Inside
Candidates
Personnel Replacement Charts
Figure 5-3 Personnel or Management Replacement Chart Showing
Development Needs of Potential Future Divisional Vice Presidents
Forecasting the Supply of Outside
Candidates
• Managers’ sense of what’s happening
• Supplement with formal labor market analysis
Predictive Workforce Monitoring
• Annual plans may not be sufficient.
– Plan continuously
• Matching projected labor supply and demand with a plan.
Succession Planning
• Systematically identifying, assessing, and developing
organizational leadership to enhance performance.
• Three steps:
– Identify key position needs
– Develop inside candidates
– Assess and choose those who will fill the key positions
Learning Objective 5.2: Explain the Need
for Effective Recruiting and How to Make
Recruiting More Effective
Why Effective Recruiting Is Important
• Improving recruitment effectiveness:
– Recruiters
– Sources
– Branding
Know Your Employment Law:
Recruiting Employees
In practice, “the key question in all recruitment procedures is
whether the method limits qualified applicants from applying.”
Learning Objective 5.3: Discuss the
Main Internal Sources of Candidates
Internal Sources of Candidates
• Finding Internal Candidates
• Current employees
• “hiring from within”
• Job posting
• Qualifications skills inventories
Learning Objective 5.4: Describe How to
Use to Recruiting to Improve Employee
Engagement
Learning Objective 5.5: Discuss the Main
Outside Sources of Candidates, and Create
an Employment Ad
Outside Sources of Candidates
• Employers can’t always get all the employees they need
from their current staff, and sometimes they just don’t
want to.
Informal Recruiting and the Hidden Job
Market
• Job openings aren’t publicized.
• Jobs are created and become available when employers
come across the right candidates.
Recruiting via the Internet
• Ads on company Website
• Job boards
• Virtual job fairs
• Pros and cons
Using Recruitment Software and
Artificial Intelligence
• Applicant Tracking System (ATS)
– Online systems
– From application service providers (ASPs)
• Artificial intelligence systems
– Automating the resume analysis
– Beware of bias
Advertising
• The media Figure 5-7 Help Wanted Ad That Draws
Attention
• Constructing (writing)
the ad
Source: “Help Wanted Ad That Draws Attention”, in

Giombetti Associates, Hampden, MA. Reprinted with
permission
Employment Agencies
• Public agencies
• Nonprofit agencies
• Private agencies
Offshoring and Outsourcing Jobs
• Outsourcing
– Outside vendors supply services
• Offshoring
– Outside vendors or employees abroad supply services
– Not just blue-collar jobs
Executive Recruiters
• Working with Recruiters
– Use caution
• Internal Recruiting
Recruiting
• Referrals and Walk-ins
– Employee referral campaigns
– Walk-ins: direct applications
• On-Demand Recruiting Services
• College Recruiting
• Internships
• Military Personnel
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Human Resource Management

Personnel Planning and

Slides in this presentation contain

5.1 Define workforce planning, and explain how to develop a

The recruitment and selection process is a series of hurdles aimed at

Source: “Help Wanted Ad That Draws Attention”, in

This work is protected by United States copyright laws and is

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